Computer Technician Jobs in Egypt

<p>Responsibilities Review and understand sales development objectives Review routing schedule, .including any off-schedule visit Review previous delivery performances for scheduled customer (volumes sold, % returns, order fill rates,..)</p><p>Review distribution center (DC) stock availability of top SKUs, innovation guidelines for new products and on-going promotions campaigns Review point of sales stock levels and out of stock in order to define a suggestion Present suggested order to the customer, discuss objectives and adjust order accordingly Obtain bestselling position in the account Capture competitor presence and store execution when requested Ensure pricing guidelines are fully executed Ensure orders are properly transferred</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications University Graduate Basic English and intermediate local language proficiency 1 years sales experience with a FMCG company is preferable Computer literacy is a plus (MS Office) Ability to deal with diverse backgrounds. Good Analytic thinking skills to be able to identify opportunities. Good communication skills. Strong leadership skills Driving license is a MUST (as per local regulations in the location)</p>

<ul><li><p>communicate with existing and potential customers via telephone to promote the company's products or services, achieve sales targets, and build positive customer relationships<br></p></li><li><p>Answering customer questions about services Understand customer requirements and complete sales by asking various questions<br></p></li><li><p>Dealing with clients' requests accurately<br></p></li><li><p>Update customer information and record call outcomes in the system<br></p></li><li><p>Persuade customers and close sales to achieve assigned targets<br></p></li><li><p>Selling the full range of the company products all over the Phone<br></p></li><li><p>Assist in generating new sales leads<br></p></li><li><p>Contacting potential clients to establish and arrange meetings<br></p></li><li><p>Developing quotes and proposals for clients<br></p></li><li><p>Search for potential partners</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p>Proven experience in telesales, telemarketing, or inside sales<br></p></li><li><p>Consulting and Sales skills<br></p></li><li><p>Excellent communication and negotiation skills<br></p></li><li><p>Ability to understand business processes and client needs<br></p></li><li><p>Positive and enthusiastic attitude<br></p></li><li><p>Experience in the real estate industry is a plus<br></p></li><li><p>Excellent communication, negotiation, and closing skills.<br></p></li><li><p>Knowledge of online marketing is a plus<br></p></li><li><p>Good English (spoken &amp; written)<br></p></li><li><p>Computer Skills</p></li></ul><p></p>

<p></p><ul><li><p>Tracking inbound and outbound inventory to monitor flow and stock levels</p></li><li><p>Reconciling inventory to ensure computer counts match physical counts</p></li><li><p>Helping set ideal reorder points for stock based on how often items are used, vendor delivery times and seasonal demand patterns</p></li><li><p>Generating and interpreting sales reports and trends, such as distributed inventory management, to predict inventory needs and ordering timelines</p></li><li><p>Reordering stock according to periodic automatic replenishment (PAR) levels or company requests</p></li><li><p>Developing and utilizing industry-standard inventory control methods.</p></li><li><p>Communicating with company employees and vendors to answer questions and facilitate inventory purchases</p></li><li><p>Cross collaborating with sales, purchasing and logistics to align inventory with operational needs</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Proven experience in inventory control, warehouse operations, or stock management.</p></li><li><p>Knowledge of inventory management software (SAP, Oracle, Odoo, etc.).</p></li><li><p>Strong analytical skills and high attention to detail.</p></li><li><p>Ability to perform physical tasks, including lifting and moving stock.</p></li><li><p>Proficiency in Microsoft Excel and data entry.</p></li><li><p>Excellent problem-solving and organizational abilities.</p></li><li><p>Good communication skills and the ability to work cross-functionally.</p></li></ul><p></p><p></p>

<p>&nbsp;</p><ul><li><p>Design, modify, develop, write, and implement software programming applications</p></li><li><p>Support and/or install software applications</p></li><li><p>Diagnose issues in software applications and environments</p></li><li><p>Participate in the testing process through test review and analysis, test witnessing, and certification of software</p></li><li><p>Interact with colleagues and/or partners through a variety of mediums to provide support and understand the needs</p></li><li><p>Develop various tools and customizations within the core product and increase day-to-day efficiency</p></li><li><p>Maintain infrastructure to ensure smooth operations</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications</strong></p><ul><li><p>A bachelor’ degree (computer science, engineering, preferred)</p></li><li><p>1-3 years of experience in using HTML, Node Js, JavaScript. PHP native is a plus.</p></li><li><p>Database Knowledge.</p></li><li><p>Excellent English language skills</p></li><li><p>ITI Diploma is preferred</p></li></ul><p><strong>Skills and Competencies:</strong></p><ul><li><p>Strong analytical, troubleshooting, and problem-solving skills.</p></li><li><p>Strong communication, organizational, and customer service skills.</p></li><li><p>Attention to detail.</p></li><li><p>Teamwork</p></li><li><p>Self-Discipline</p></li></ul><p><strong>Skills:</strong></p><ul><li><p>Effective communication skills</p></li><li><p>Effective time management skills</p></li><li><p>Teamwork collaboration</p></li><li><p>Attention to details</p></li><li><p>Problem-solving and sound judgment</p></li></ul><p><strong>What we offer:</strong></p><ul><li><p>Prestigious Medical Insurance.</p></li><li><p>Positive work environment.</p></li><li><p>Recreational Activities</p></li></ul><p></p>

<p><strong>A highly motivated and enthusiastic Software QC Engineer required by eBSEG with the following Job Responsibilities and Qualifications:</strong></p><ul><li><p>Designing and developing test cases for software tools and websites to verify product functionality according to user requirements</p></li><li><p>Writing clear and concise bug reports and scenarios to ensure clear communication with the software developer</p></li><li><p>Testing software releases by executing assigned tests (manual and/or automated)</p></li><li><p>Testing web services and APIs</p></li><li><p>Monitor, hands-on and Follow up with Junior Quality Control Engineers</p></li><li><p>Following up with junior software testers and reporting status to the team leader</p></li><li><p>Reporting overall project status and generating statistics</p></li><li><p>Develop and Maintain Testing Plan</p></li><li><p>Contribute in Improving Test Process</p></li><li><p>Design and Execute in one or more of the Following Testing Types, Automation, Performance and Security</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>BSc or MSc in Computer Science or related degree.</p></li><li><p>1 year Min. experience in testing Web and Mobile Applications</p></li><li><p>Excellent attention to detail to identify defects including Functional/ Non Functional defects.</p></li><li><p>Hard worker, dedicated, independent, self-motivated and willing to learn</p></li></ul><p></p>

<ul><li><p>Respond to customer queries in a timely and accurate way in person (at sales outlet or service center) or via phone, email or chat (for B2B and B2C customers)</p></li><li><p>Identify customer needs and help customers with their orders entry and confirmation</p></li><li><p>Update our internal ERP with information and useful discussions with customers</p></li><li><p>Monitor customer complaints on social media and reach out to provide assistance (B2C role)</p></li><li><p>Communicate with team members to complete job responsibility in timely manner</p></li><li><p>Inform customers about new products and offerings</p></li><li><p>Follow up with customers to ensure their activity with company</p></li><li><p>Gather customer feedback and share with our Product, Sales and Marketing teams</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Good communication skills on the phone and emails</p></li><li><p>Good Arabic writing skills</p></li><li><p>Basic computer skills</p></li><li><p>Multi-tasking abilities</p></li><li><p>Patience when handling tough cases</p></li><li><p>Experience as a Customer Support Specialist or similar CS role is a plus</p></li><li><p>Familiarity with Automotive industry is a plus</p></li><li><p>Understanding of how CRM systems works is a plus</p></li></ul><p></p>

<h4>MICA Academy is a secondary technological school in Giza offering advanced infrastructure and networking programs for students aged 15 to 18.</h4><ul><li><p>Deliver engaging theoretical and practical network training to high school students (ages 15-18).</p></li><li><p>Teach specialized infrastructure and networking subjects.</p></li><li><p>Design and implement hands-on workshops covering <strong>Data Center Network Design</strong>, <strong>Troubleshooting</strong>, <strong>Network Management, and Protection</strong>.</p></li><li><p>Teach general electricity and electronics basics related to networking.</p></li><li><p>Utilize modern training techniques and interactive tools.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Education:</strong> Bachelor’s degree in Communication &amp; Electrical Engineering, Computer Science, IT, or equivalent experience.</p></li><li><p><strong>Certifications:</strong> <strong>CCNA (Routing &amp; Switching)</strong> and <strong>MCSA</strong>.</p></li><li><p><strong>Experience:</strong> Proven experience as a <strong>Network Technical Trainer</strong>, with a strong ability to manage, engage, and communicate effectively with teenage students (ages 15-18).</p></li><li><p><strong>Technical Knowledge &amp; Skills:</strong></p><ul><li><p>Solid understanding of general electricity and electronics basics.</p></li><li><p>Familiarity with <strong>Linux</strong> operating systems.</p></li><li><p>Strong knowledge of <strong>Firewalls</strong> and <strong>Network Security Systems</strong>.</p></li><li><p>Knowledge of <strong>Virtualization</strong> and <strong>Cloud Technologies</strong>.</p></li><li><p>Knowledge of <strong>Fiber Optics</strong> is a strong plus.</p></li></ul></li></ul><p></p>

<p>We are looking for enthusiastic Validation &amp; Test Engineers interested in developing expertise in embedded and safety-critical systems. This role provides an excellent opportunity for candidates from Automotive, Telecom, SCADA, Industrial Automation, Embedded Systems, or Electronics backgrounds to transition into the railway sector.</p><p>Key Responsibilities</p><ul><li>Support test design and execution activities.</li><li>Perform laboratory and integration testing.</li><li>Document and track defects.</li><li>Support requirements reviews and test case preparation.</li><li>Participate in troubleshooting and root cause investigations.</li><li>Work under the guidance of senior validation engineers.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Electronics Engineering, Electrical Engineering, Computer Engineering, or equivalent.</li><li>Understanding of embedded systems fundamentals.</li><li>Knowledge of software and system testing principles.</li><li>Basic knowledge of C/C++ programming.</li><li>Good problem-solving and analytical skills.</li><li>Good English communication skills.</li><li>Experience testing embedded products.</li><li>Familiarity with laboratory instruments and measurement techniques.</li><li>Exposure to Automotive, Aerospace, Telecom, SCADA, or Industrial Automation projects.</li><li>Familiarity with requirements management and test tools.</li><li>Basic awareness of safety-critical development concepts.</li><li>Basic knowledge of railway systems.</li></ul>

<ul><li><p>Prepare, analyse and share insights on variable overheads, fixed overheads on monthly basis</p></li><li><p>Deep dive into indirect overheads and work with all relevant departments to drive saving initiatives and bring efficiency on accounting &amp; reporting</p></li><li><p>Prepare, analyse &amp; share insights on Material price variance on monthly basis</p></li><li><p>Engage with procurement team on material leading to adverse variances and seek corrective actions</p></li><li><p>Engage with Procurement team to identify the potential areas of opportunities and drive with procurement team</p></li><li><p>Benchmarking of various products – routing &amp; BOM – identify the areas of opportunities &amp; drive them along with relevant team</p></li><li><p>Partner with IBD team on various saving projects&nbsp;</p></li><li><p>Identify the GC improvement opportunities</p></li><li><p>Month end accounting &amp; reporting for factory &amp; head office</p></li><li><p>NPD costing &amp; tracking</p></li></ul><p>&nbsp;</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in finance/accounting or any equivalent major.</p></li><li><p>CMA is a plus</p></li></ul><p><strong>Minimum Experience:</strong></p><ul><li><p>2-5 years of experience .</p></li></ul><p><strong>Job specific Skills:</strong></p><ul><li><p>Excellent leadership skills</p></li><li><p>Very Good in English</p></li><li><p>Expertise in data analytics.</p></li><li><p>Excellent communication skills</p></li><li><p>Excellent computer skills</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><strong>French</strong></span></span><strong> Speaking call center agent&nbsp;</strong><br><span><span><strong>About the job</strong></span></span><br><strong>Key Responsibilities:</strong><br><ul><li><p>Handle inbound calls providing detailed information on visa requirements and application procedures</p><br></li><li><p>Assist customers with completing online visa application forms</p><br></li><li><p>Comprehend customers' queries / complaints / comments</p><br></li><li><p>Display empathy/ understanding of the issue/ concern towards the customer</p><br></li><li><p>Provide quick and effective resolution to customers' queries</p><br></li><li><p>Talks in a way the customer can understand</p><br></li><li><p>Is able to handle pressure situations and complaints of irate customers</p><br></li><li><p>Works accurately and with an eye for details</p><br></li><li><p>Is able to use automated information systems to analyze the customer's situation</p><br></li></ul><strong>Eligibility:</strong><br><ul><li>HSC / Graduate freshers can apply with zero experience&nbsp;<br></li><li><p>Minimum 6 months experience in Customer Service</p><br></li><li><p>Good English &amp; <span><span>French</span></span> (B2 level) Communication Skills</p><br></li><li><p>Excellent real writing/verbal skills</p><br></li><li><p>Ensure adherence to daily activities assigned</p><br></li></ul><strong>Technical Competencies: Job related</strong><br><ul><li><p>Prefer having typing Speed +25 wpm with 90% accuracy</p><br></li><li><p>MS office knowledge mandatory</p><br></li><li><p>Basic computer knowledge</p><br></li><li><p>Language - <span><span>French</span></span> and English B1 - B2</p><br></li></ul><br> </div>

<ul><li><p>Avenzasoft UG is looking for a motivated Business Onboarding &amp; Partnership Intern to join our team.</p></li><li><p>Responsibilities</p></li><li><p>Contact businesses through different communication channels (phone, email, WhatsApp, social media, etc.).</p></li><li><p>Introduce our platform and explain its benefits.</p></li><li><p>Guide businesses through the onboarding process.</p></li><li><p>Build and maintain positive relationships with business partners.</p></li><li><p>Follow up with potential partners and answer their questions.</p></li></ul><ul><li><p>Internship Details</p></li><li><p>Company: Avenzasoft UG</p></li><li><p>Duration: 2 months</p></li><li><p>Working Hours: 5 hours per day, Monday to Friday</p></li></ul><ul><li><p>What We Offer</p></li><li><p>Hands-on experience in business development and partnerships.</p></li><li><p>Practical training and mentorship.</p></li><li><p>Opportunity to contribute to a growing startup.</p></li></ul><ul><li><p>We look forward to hearing from you!</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Requirements</p></li><li><p>Native or fluent Arabic (required).</p></li><li><p>You will mainly communicate with Arabic-speaking businesses across North Africa, the Middle East, and potentially the UK.</p></li><li><p>English is a plus, especially for communicating with UK-based businesses.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Friendly, proactive, and eager to learn.</p></li><li><p>Basic computer skills.</p></li></ul><p></p>

<p>El Reda Metals Company is looking for a motivated Sales Representative to join our showroom team in Heliopolis, Cairo.</p><p>The successful candidate will be responsible for assisting customers, presenting our products, and providing an excellent customer experience while achieving sales targets.</p><h3>Responsibilities</h3><ul><li><p>Welcome customers and provide professional assistance.</p></li><li><p>Present products and explain their features and benefits.</p></li><li><p>Help customers choose products that best suit their needs.</p></li><li><p>Process sales using the company's internal electronic system.</p></li><li><p>Follow up with customers when needed.</p></li><li><p>Achieve monthly sales targets.</p></li><li><p>Maintain the organization and cleanliness of the showroom.</p></li></ul><h3></h3><h3>Benefits</h3><ul><li><p>Starting salary from EGP 8,000.</p></li></ul><ul><li><p>Opportunities for career growth and development.</p></li><li><p>Respectful and stable work environment.</p></li><li><p>Social insurance after one year of employment, upon confirmation.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>No previous experience is required (sales experience is a plus).</p></li><li><p>Good communication and interpersonal skills.</p></li><li><p>Basic computer skills.</p></li><li><p>Customer-oriented with a positive attitude.</p></li><li><p>Presentable and professional.</p></li><li><p>Punctual, committed, and reliable.</p></li><li><p>Willingness to learn and work as part of a team.</p></li></ul><p></p>

<p>Configure and manage routing rules, message formats (MT/MX), user roles, and system parameters across payment systems. Maintain system security, including access controls, user permissions, and operational configurations. Ensure compliance with regulatory requirements, including SWIFT CSP and AML/CTF standards. Monitor system performance and ensure high availability of payment platforms. Support daily operations related to payment processing, reconciliation, and dispute resolution. Collaborate with internal teams (IT, Compliance, Operations) to ensure smooth system integration and performance. Identify and mitigate risks related to fraud, duplicate transactions, and unauthorized access. Participate in system upgrades, testing, and implementation of new features or integrations.</p><p><strong>Desired Candidate Profile</strong></p><p>Bacheloru2019s degree in Computer Science, Information Systems, or a related field. Minimum 3 years of experience in payment systems, banking operations, or financial services. Handsu2011on experience with: SWIFT Alliance Access / Alliance Gateway / RMA, ACH (National Switch / Local Clearing House), CorPay, SafeWatch, TDR (Reconciliation &amp; Dispute Resolution), PaymentSafe / PaymentGuard (Fraud/Authentication), DDA (duplicate detection).</p>

<p>Proficiency in Oracle development tools, including <strong>Workspace, OTBI, and BI Publisher</strong>.</p><p>Provide advanced (Level 2) internal support for <strong>Oracle Fusion Supply Chain Management (SCM)</strong> applications.</p><p>Manage and support the <strong>Supply Chain Planning</strong> module.</p><p>Oversee inventory control processes, ensure inventory accuracy, and monitor inventory turnover.</p><p>Analyze business processes and recommend system improvements based on Oracle Fusion capabilities.</p><p>Manage user access, workflows, and system permissions.</p><p>Perform system testing and validation to ensure functionality meets business requirements.</p><p>Prepare and deliver training sessions for end users and internal stakeholders.</p><p><strong>Requirements</strong></p><p>Bachelor's degree in Computer Science, Information Systems, or Communications Engineering.</p><p>1-2 years of relevant experience.</p><p>Oracle Certification is preferred.</p><p>Proficiency in Microsoft Office and English (written and spoken).</p><p>Strong communication, analytical, and problem-solving skills.</p><p>Experience with Oracle Fusion SCM modules, including Supply Chain Planning.</p><p>Knowledge of Oracle development and reporting tools such as <strong>OTBI, BI Publisher, and Workspace</strong>.</p><p>Experience in user access management, workflows, and system support.</p><p>Experience in large industrial/manufacturing companies and digital transformation projects is preferred.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Business Analyst #D003 <br> <br><strong>Duties &amp; Responsibilities </strong><br><ul><li>Collaborate with clients to understand business needs, goals, and challenges.</li><li>Translate business requirements into detailed technical specifications for developers.</li><li>Facilitate workshops, interviews, and brainstorming sessions to gather requirements.</li><li>Develop and maintain project documentation, including user stories, process flows, and use cases.</li><li>Work closely with the development team to ensure the delivered solution meets business objectives.</li><li>Perform gap analysis and recommend improvements to current systems or processes.</li><li>Support testing efforts by defining test cases, reviewing results, and addressing issues.</li><li>Monitor project progress, resolve roadblocks, and communicate updates to stakeholders.</li></ul><br><strong>Qualifications, Skills &amp; Abilities </strong><br><ul><li>Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.</li><li>2+ years of experience as a Business Analyst in software development projects.</li><li>Strong understanding of software development lifecycle (SDLC) and agile methodologies.</li><li>Proficiency in Jira, Confluence, or similar project management and documentation tools.</li><li>Excellent communication and interpersonal abilities to collaborate with technical and non-technical stakeholders.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Business Analyst #D003 <br> <br><strong>Duties &amp; Responsibilities </strong><br><ul><li>Collaborate with clients to understand business needs, goals, and challenges.</li><li>Translate business requirements into detailed technical specifications for developers.</li><li>Facilitate workshops, interviews, and brainstorming sessions to gather requirements.</li><li>Develop and maintain project documentation, including user stories, process flows, and use cases.</li><li>Work closely with the development team to ensure the delivered solution meets business objectives.</li><li>Perform gap analysis and recommend improvements to current systems or processes.</li><li>Support testing efforts by defining test cases, reviewing results, and addressing issues.</li><li>Monitor project progress, resolve roadblocks, and communicate updates to stakeholders.</li></ul><br><strong>Qualifications, Skills &amp; Abilities </strong><br><ul><li>Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.</li><li>2+ years of experience as a Business Analyst in software development projects.</li><li>Strong understanding of software development lifecycle (SDLC) and agile methodologies.</li><li>Proficiency in Jira, Confluence, or similar project management and documentation tools.</li><li>Excellent communication and interpersonal abilities to collaborate with technical and non-technical stakeholders.</li></ul><br> </div>

<p><strong>Ability to deal with all Treasury & Cash Accounting activities, which include:</strong></p><ul><li><p>Manage daily cash and bank transactions, including receipts, disbursements, deposits, and checks, ensuring accurate recording in the accounting system &#40;manual/computerized&#41;.</p></li><li><p>Handle petty cash custody, disbursement, and monthly settlement, along with all cash-related daily routines.</p></li><li><p>Issue customer invoices, follow up on collections, and manage payables/receivables to ensure timely settlement of balances.</p></li><li><p>Reconcile bank statements with company records regularly and resolve any discrepancies.</p></li><li><p>Prepare daily cash position reports and assist in monthly/quarterly closing related to treasury accounts.</p></li><li><p>Maintain accurate customer/vendor account files and ensure compliance with internal controls for cash handling.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Requirements:</strong></p><ul><li><p>B.Sc. or higher degree in accounting from an accredited university or institute.</p></li><li><p>At least 2–3 years of experience in Treasury/Cash Accounting or a similar role.</p></li><li><p>Very good computer skills, MS Office package (especially Excel).</p></li><li><p>Attention to detail and deadline-oriented.</p></li><li><p>Very good command of English.</p></li><li><p>Very good communication skills.</p></li><li><p>Good experience in commercial/banking activities.</p></li></ul></li></ul><p></p>

<h2 style="font-size: 11px;">Qualifications</h2><ul style="font-size: 11px;"><li style="font-size: 11px;">1-3 years experience in financial consulting (Financial Advisory/Corporate Finance) or Investment Banking/Merchant Banking, Prefer candidates who have commenced a Chartered Accountancy Qualification with one of the major international accountancy bodies - we will provide you the support to do so</li><li style="font-size: 11px;">Experience of developing financial models in a business environment</li><li style="font-size: 11px;">Any experience of delivering models to third party clients in a professional services environment is an advantage</li><li style="font-size: 11px;">Technical proficiency and computer literacy, particularly with Microsoft Excel in the business environment</li><li style="font-size: 11px;">A clear understanding is expected of how to use Excel formulas in a flexible manner and when to select the more complicated formulas</li><li style="font-size: 11px;">Competent user of the Microsoft Office suite, specifically Word and PowerPoint in addition to Excel</li><li style="font-size: 11px;">Proactive in quality assurance and ensuring deliverables meet the highest standards</li><li style="font-size: 11px;">Strong Interpersonal &amp; Communication skills</li><li style="font-size: 11px;">A numerate under-graduate or post-graduate qualification</li><li style="font-size: 11px;">Fluent in English with the ability to write and present in English</li><li style="font-size: 11px;">Bilinguals (Arabic &amp; English) preferred</li></ul><p><strong>Desired Candidate Profile</strong></p><h2><br></h2>

<p>A Customer Assistant is responsible for providing excellent customer service by assisting customers with inquiries, resolving complaints, processing orders, and ensuring a positive customer experience. They communicate with customers in person, over the phone, by email, or through online chat while maintaining a professional and friendly attitude.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Greet and assist customers professionally.</p></li><li><p>Answer customer questions about products and services.</p></li><li><p>Resolve customer complaints and provide appropriate solutions.</p></li><li><p>Process orders, returns, exchanges, and payments.</p></li><li><p>Maintain accurate customer records.</p></li><li><p>Respond to phone calls, emails, and chat inquiries promptly.</p></li><li><p>Work with other departments to resolve customer issues.</p></li><li><p>Follow company policies and customer service standards.</p></li><li><p>Help achieve customer satisfaction and service goals.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Excellent verbal and written communication skills.</p></li><li><p>Strong problem-solving and conflict-resolution abilities.</p></li><li><p>Good computer skills and familiarity with Microsoft Office and customer service software.</p></li><li><p>Ability to work in a fast-paced environment.</p></li><li><p>Strong organizational and time management skills.</p></li><li><p>Positive attitude with a customer-focused approach.</p></li></ul><p></p>

<p><strong>Ability to deal with all Treasury & Cash Accounting activities, which include:</strong></p><ul><li><p>Manage daily cash and bank transactions, including receipts, disbursements, deposits, and checks, ensuring accurate recording in the accounting system &#40;manual/computerized&#41;.</p></li><li><p>Handle petty cash custody, disbursement, and monthly settlement, along with all cash-related daily routines.</p></li><li><p>Issue customer invoices, follow up on collections, and manage payables/receivables to ensure timely settlement of balances.</p></li><li><p>Reconcile bank statements with company records regularly and resolve any discrepancies.</p></li><li><p>Prepare daily cash position reports and assist in monthly/quarterly closing related to treasury accounts.</p></li><li><p>Maintain accurate customer/vendor account files and ensure compliance with internal controls for cash handling.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Requirements:</strong></p><ul><li><p>B.Sc. or higher degree in accounting from an accredited university or institute.</p></li><li><p>At least 2–3 years of experience in Treasury/Cash Accounting or a similar role.</p></li><li><p>Very good computer skills, MS Office package (especially Excel).</p></li><li><p>Attention to detail and deadline-oriented.</p></li><li><p>Very good command of English.</p></li><li><p>Very good communication skills.</p></li><li><p>Good experience in commercial/banking activities.</p></li></ul></li></ul><p></p>