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<p>A confidential Saudi-based system integrator is hiring a Senior Pre-Sales Network Solutions Engineer for a full-time remote position based in Egypt.</p><p> </p><p>Enterprise Networking is the primary focus of this role. The successful candidate must be able to analyze customer and tender requirements, design complete network solutions, select appropriate technologies and components, prepare accurate technical and commercial inputs, and confidently defend the proposed solution in front of customers, consultants, and contractors.</p><p> </p><p>This position is not suitable for candidates whose experience is limited to sales, CCTV, fire alarm, installation, NOC support, or basic small-office networking without ownership of solution design and tender preparation.</p><p> </p><p>Key Responsibilities</p><p> </p><p>- Partner with Sales to discover customer requirements and translate business needs into technically compliant and commercially competitive solutions.</p><p>- Lead the pre-sales design of enterprise LAN/WAN, switching, routing, Wi-Fi, structured cabling, network security, and related infrastructure solutions.</p><p>- Review RFPs, RFQs, tender specifications, drawings, BOQs, and consultant requirements.</p><p>- Prepare HLDs, network topology diagrams, system architectures, SLDs, technical proposals, compliance matrices, BOQs/BOMs, material take-offs, and preliminary cost estimates.</p><p>- Select appropriate switches, routers, firewalls, wireless controllers, access points, licenses, subscriptions, optics, accessories, racks, cabling, and support services.</p><p>- Design solutions for scalability, resiliency, security, performance, and future growth.</p><p>- Conduct customer meetings, site visits, discovery sessions, technical presentations, product demonstrations, and tender clarification meetings.</p><p>- Coordinate with vendors, distributors, and technology partners for solution validation, quotations, deal registration, and special pricing.</p><p>- Identify compliant alternatives and value-engineering opportunities without compromising required performance or standards.</p><p>- Support related ICT, cybersecurity, data-center, security, and ELV solutions when required.</p><p>- Handover awarded solutions to engineering and project teams with clear scope, assumptions, exclusions, and design documentation.</p><p> </p><p>Required Qualifications</p><p> </p><p>- Bachelor's degree in Computer Engineering, Communications Engineering, Electrical/Electronics Engineering, Information Technology, Computer Science, or a related discipline.</p><p>- At least 5 years of relevant experience in network pre-sales, solution design, or systems engineering within a system integrator, ICT infrastructure company, or technology solutions provider.</p><p>- Demonstrable experience designing enterprise networking solutions rather than only operating, supporting, or installing them.</p><p>- Strong knowledge of switching, routing, VLANs, redundancy, enterprise Wi-Fi, network security fundamentals, structured cabling, and fiber infrastructure.</p><p>- Proven ability to prepare network architectures, topology diagrams, BOQs/BOMs, compliance matrices, and tender documentation.</p><p>- Ability to read technical specifications, consultant drawings, and tender documents and convert them into a complete solution.</p><p>- Strong customer-facing, presentation, documentation, and stakeholder-management skills.</p><p>- Ability to manage multiple tenders and priorities under tight deadlines.</p><p>- Proficiency in Microsoft Office and Microsoft Visio. AutoCAD exposure is an advantage.</p><p>- Professional Arabic and English communication skills.</p><p> </p><p>Preferred Qualifications</p><p> </p><p>- CCNA or CCNP; Aruba, Fortinet, Palo Alto, Microsoft, VMware, Network+, Security+, or other relevant manufacturer certifications.</p><p>- Experience with large or multi-site enterprise, government, healthcare, hospitality, industrial, or critical-infrastructure projects.</p><p>- Exposure to servers, storage, virtualization, data centers, CCTV, access control, fire alarm, public address, IP telephony, BMS, or AV systems.</p><p>- Experience coordinating directly with vendors and distributors on technical validation, pricing, and bid support.</p><p> </p><p>Employment Terms</p><p> </p><p>- Full-time remote position based in Egypt.</p><p>- Monthly salary: EGP 30,000-60,000, depending on relevant technical depth and experience.</p><p>- The employer's identity will remain confidential during the initial application stage.</p>
Recruitment Consultant<br>Role Specific Functional Competencies<br>Sector Knowledge<br>· Evidence of expert knowledge within a particular recruitment discipline and sector through gaining and sharing of information with internal/external customers, contractors/candidates and clients.· Strong understanding of technical terms and acronyms, able to discuss technical requirements with clients and contractors· Attend relevant industry/sector networking events to feedback value added information to grow business and enhance knowledge· Uses and helps to develop marketing material to promote NES offer<br>Sourcing Candidates<br>· Evidence of identifying, registering and marketing best candidates available using external job board licenses, internal CV database, Linked In, professional bodies and any other modes to attract candidates.· Demonstration of sourcing suitable candidates through referrals from other candidates and clients.· Building credible relationships with candidates and clients, demonstrating knowledge of the sector and the market conditions that affect and influence roles and rates· Proactivity to place candidates - Identify clients and market candidates accordingly.<br>Recruitment Process<br>· Effective qualification of job role with evidence of sourcing and placing candidates.· Successful mobilisation of individuals with smooth issuing of visa and logistic plans as appropriate· Evidence in maximising opportunities for the company by cross selling departments and candidates sourced throughout the recruitment process.· Demonstrate the highest standards in database usage, recruitment processes and procedures and general quality compliance· Ensures 100% compliance for all new starters and promoter NPS scores from clients and candidates.<br>Account Management<br>· Management of key client relationships where required on designated accounts, ensuring client and contractor issues are addressed to identify opportunities, improvements and growth on accounts.
Recruitment Consultant<br>Role Specific Functional Competencies<br>Sector Knowledge<br>· Evidence of expert knowledge within a particular recruitment discipline and sector through gaining and sharing of information with internal/external customers, contractors/candidates and clients.· Strong understanding of technical terms and acronyms, able to discuss technical requirements with clients and contractors· Attend relevant industry/sector networking events to feedback value added information to grow business and enhance knowledge· Uses and helps to develop marketing material to promote NES offer<br>Sourcing Candidates<br>· Evidence of identifying, registering and marketing best candidates available using external job board licenses, internal CV database, Linked In, professional bodies and any other modes to attract candidates.· Demonstration of sourcing suitable candidates through referrals from other candidates and clients.· Building credible relationships with candidates and clients, demonstrating knowledge of the sector and the market conditions that affect and influence roles and rates· Proactivity to place candidates - Identify clients and market candidates accordingly.<br>Recruitment Process<br>· Effective qualification of job role with evidence of sourcing and placing candidates.· Successful mobilisation of individuals with smooth issuing of visa and logistic plans as appropriate· Evidence in maximising opportunities for the company by cross selling departments and candidates sourced throughout the recruitment process.· Demonstrate the highest standards in database usage, recruitment processes and procedures and general quality compliance· Ensures 100% compliance for all new starters and promoter NPS scores from clients and candidates.<br>Account Management<br>· Management of key client relationships where required on designated accounts, ensuring client and contractor issues are addressed to identify opportunities, improvements and growth on accounts.
Recruitment Consultant<br>Role Specific Functional Competencies<br>Sector Knowledge<br>· Evidence of expert knowledge within a particular recruitment discipline and sector through gaining and sharing of information with internal/external customers, contractors/candidates and clients.· Strong understanding of technical terms and acronyms, able to discuss technical requirements with clients and contractors· Attend relevant industry/sector networking events to feedback value added information to grow business and enhance knowledge· Uses and helps to develop marketing material to promote NES offer<br>Sourcing Candidates<br>· Evidence of identifying, registering and marketing best candidates available using external job board licenses, internal CV database, Linked In, professional bodies and any other modes to attract candidates.· Demonstration of sourcing suitable candidates through referrals from other candidates and clients.· Building credible relationships with candidates and clients, demonstrating knowledge of the sector and the market conditions that affect and influence roles and rates· Proactivity to place candidates - Identify clients and market candidates accordingly.<br>Recruitment Process<br>· Effective qualification of job role with evidence of sourcing and placing candidates.· Successful mobilisation of individuals with smooth issuing of visa and logistic plans as appropriate· Evidence in maximising opportunities for the company by cross selling departments and candidates sourced throughout the recruitment process.· Demonstrate the highest standards in database usage, recruitment processes and procedures and general quality compliance· Ensures 100% compliance for all new starters and promoter NPS scores from clients and candidates.<br>Account Management<br>· Management of key client relationships where required on designated accounts, ensuring client and contractor issues are addressed to identify opportunities, improvements and growth on accounts.
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<p><span><b><span>Scope:</span></b></span></p><br><br><p><br>Supervising the OQ activities related to the release of manufactured batches, ensuring compliance with Good Manufacturing Practices (GMP), Corporate Quality Standards, and local/international regulations. The role ensures the execution and continuous improvement of quality systems, deviation investigations, audit readiness, and operational quality oversight across the Value Stream.</p><br><br><p><span><b><span>Key Responsibilities:</span></b></span><br>In this role, you will be responsible for the following:</p><br><br><p><b>Quality Oversight & Compliance</b></p><br><br><ul><li>Drive and strengthen quality culture across all value stream operations.</li><li>Define and maintain the scope and risk-based frequency of Quality Oversight activities across manufacturing, processing, packaging, and supporting functions.</li><li>Supervise OQ Officers in executing routine oversight activities and ensuring GMP compliance.</li><li>Monitor oversight coverage, execution, overdue activities, and related actions.</li><li>Evaluate oversight effectiveness and drive continuous improvement.</li><li>Ensure implementation and compliance with site QMS, GMP, GMS, and regulatory requirements.</li></ul><br><p><b>Quality Systems & Performance Management</b></p><br><br><ul><li>Lead and oversee deviations, OOS/OOT investigations, complaints, CAPAs, quality incidents, rework, and reprocessing activities, ensuring robust investigations and timely closure.</li><li>Drive quality performance improvement through monitoring of site KPIs, quality trends, periodic system reviews, and Quality Improvement Programs (QIPs).</li><li>Prepare and present periodic quality performance and system reviews to the Site Quality Council.</li><li>Review and approve relevant quality risk assessments, product lifecycle activities, validation documents, and periodic product reviews.</li><li>Manage and coordinate product quality incidents with relevant site quality functions.</li><li>Drive inspection readiness through GEMBAs, SLE activities, and support of GPS foundations.</li><li>Escalate critical quality issues and ensure effective resolution.</li></ul><br><p><b>Batch Release & Authorized Person Responsibilities</b></p><br><br><ul><li>Oversee and perform batch release activities for manufactured and packaged products, ensuring full GMP and regulatory compliance.</li><li>Review and approve batch documentation, including BMRs, BPRs, specifications, BOMs, and relevant quality records.</li><li>Ensure completion and assessment of all required manufacturing, QC, sampling, testing, change control, and deviation activities before batch release.</li><li>Perform Authorized Person batch release activities and relevant ERP transactions, including release, rework, and rejection decisions.</li><li>Oversee AP delegate qualification, where applicable.</li><li>Monitor and report conformance to release plan and maintain accurate SAP quality-related data.</li></ul><br><p><b>Leadership & Team Development</b></p><br><br><ul><li>Lead, coach, and develop direct reports, ensuring appropriate technical competencies, training, and qualifications.</li><li>Monitor team performance and promote accountability, collaboration, and continuous improvement.</li><li>Build effective cross-functional partnerships to achieve site quality objectives<br></li></ul><p><span><i><b><span>Why you?</span></b></i></span></p><br><br><p><span><b><span>Basic Qualifications:</span></b></span></p><br><br><p>We are looking for professionals with these required skills to achieve our goals:</p><br><br><ul><li><span>University Degree in Pharmacy or Scientific disciplines.</span></li><li><span>Minimum five years of experience in Quality Assurance, or Operational roles within the Pharmaceutical industry. </span></li><li>Previous people management experience.</li><li>Fluency in English and Arabic (both written and spoken).</li></ul><br><span><b>Key Capabilities and Skills:</b></span><br><ul><li>Up to date knowledge of current GMP, EDA Regulatory requirements, QMS System.</li><li>Excellent documentation, report writing skills, and computer skills. </li><li>Excellent verbal and written communication skills.</li><li>Excellent problem solving and critical thinking capabilities.</li><li>Strong prioritization and organization skills.</li><li>Familiar with IQ, OQ, PQ, facility, utilities, Equipment and Strong experiences in cGMP/GLP compliance activities.</li><li>Self-motivation, empowerment and adaptation to business changes.</li><li>Able to demonstrate experience of managing diverse teams of professional staff and effective budgetary control against agreed targets.<br></li></ul><p><b><u><span>This role is fully on site.</span></u></b></p><br><br><br><p><span><i><b><span>Application Closure Date:</span></b></i></span><span><i><b><span> 17 November 2026</span></b></i></span></p><br><br><br><p><span><b><span>Please submit your CV in English.<br></span></b></span><i>Please take a copy of the Job Description, as this will not be available post closure of the advert. <br>When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.</i></p><br><br><p><b>Skills</b></p><br><br>Data Integrity, Detail-Oriented, Digital Fluency, GxP Regulations, Influencing Without Authority, Lean Management, Pharmaceutical Regulatory Compliance, Problem Solving, Quality Assurance (QA), Risk Awareness, Technical Writing<br><br><br><p><b>Why GSK?<br>Uniting science, technology and talent to get ahead of disease together.</b></p><br><br><br><p>GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.</p><br><br><br><p>People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><br><br><br><p><b>Contact information:</b><br>You may apply for this position online by selecting the <b>Apply now</b> button.</p><br><br><br><p><b>Important notice to Employment businesses/ Agencies</b></p><br><br><p>GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><br><br><br> </div>
Join Us<br><br>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.<br><br>Role Purpose<br><br>The CVM Manager is a strategic commercial product owner responsible for defining, building, and optimizing the core digital platforms and enablers that drive automated, real-time, and personalized Customer Value Management strategies. The purpose is to build a scalable, AI-driven CVM platforms/enablers that maximize Customer Lifetime Value (CLV) and ARPU with speed, precision, and efficiency across all digital and assisted channels.<br><br>Lead a team to deliver across Commercial Strategy and Customer Value Management (CVM) responsibilities. Set the Strategy and oversee the daily operation and commercial KPIs while owning relationship with stakeholders both internally to the CBU (Segment team, Insights team, Digital, etc.) and externally (such as Decision Support, Customer Care and Technology). Ensure team activities are running efficiently and effectively and thoroughly while making Commercial sense for Vodafone Egypt's strategic objectives and profitability.<br><br>Key Responsibilities<br><br>BTL management & Targeting optimization:<br><br>Effectively communicate all marketing messages to the base whilst ensuring the most efficient and relevant communication to the customer (i.e. defining cohorts of customers to target in marketing messages and designing communication with these customers) Discover relevant aspects of consumer behavior and implement base management strategies through design & execution of all one-to-one personalized offers and subsequent campaigns across multiple channels to deliver the best commercial return Effectively manage contact strategy per targeted customer to increase channel engagement and maintain superior customer experience . Growth & Lifecycle management:Create a customer lifecycle roadmap to ensure that the maximum value is derived from customers, from acquisition through to retention Deliver the P&L targets for CVM, as defined in the fiscal year budget Develop New initiatives/tactics to ensure revenues growth and base Activity Support all ATL Moves with CVM tactics to ensure competitive advantage<br><br> CVM Platform Strategy & Roadmap (Product Ownership) Define the CVM platforms Roadmap: Act as the product owner for key growth/CVM platforms (e.g., Mobile products, fixed and financial services propositions). Define the 3-5 year strategy for CVM platforms evolution Capability Scoping & Business Requirements: Translate commercial CVM & growth strategies needed for scaling CVM propositions adoption into clear, documented technical requirements, user stories, and acceptance criteria for IT and vendor teams CVM Enabler Implementation & Governance Real-Time Engagement: Lead the implementation and optimization of real-time CVM enablers to ensure offers can be triggered instantly based on customer actions (e.g., recharge, app login, data depletion) Omnichannel Integration: Ensure seamless integration of all communication channels (My Vodafone App, Website, SMS, Push Notifications, Contact Center/IVR) into a unified CVM platform for consistent cross-channel customer journeys Data & AI Integration: Collaborate with Data Science and BI teams to integrate Machine Learning (ML) models (e.g., Churn Prediction, Next Best Action) directly into the decisioning engine, transforming insights into automated action System Performance & Uptime: Oversee the operational stability, performance, and scalability of CVM platforms, ensuring high availability to support millions of daily customer interactions<br><br><br>Core Competencies <br><br>Commercially driven, able to rationalise strategies into deliverable, operational business plans Strong ability to lead the full product lifecycle from discovery and development to deployment and optimization Deep Mar Tech Knowledge: Familiarity with the ecosystem of Marketing Automation, Real-Time Decisioning, and Customer Data Platforms Strategic & Commercial Acumen: Ability to link technical platform requirements directly to business value (ARPU, CLV) and commercial priorities Stakeholder Management: Exceptional skill in managing complex relationships with both technical teams (IT, Architecture) and commercial/business teams (Marketing, CVM) Excellent Analytical Skills Excellent problem solving skills with demonstrable ability to manage ambiguity and simplify complex situations Strong communication and influencing skills, able to build cross functional partnerships (Stakeholder management within CBU team and broader organization) Comfortable working in a supercharged environment, taking initiative and managing multiple projects at once<br><br><br> Must have technical / professional qualifications: <br><br>B. Sc of business admiration/Economics/Engineering<br><br>Minimum 6+ years of experience in Telecommunications, Digital Transformation, or a similar high-volume, data-driven industry At least 3+ years of experience in a Product Management, Growth ,Mar Tech, or Digital Capabilities role focusing on building/implementing large-scale marketing platforms Excellent Knowledge of telecom industry MBA is a plus<br><br><br>Who We Are<br><br>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.<br><br>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.<br><br>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.<br><br>Together we can.
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<span>Who Are We ❓ We Are Foodics!<br> a leading restaurant management ecosystem and payment tech provider.<br> Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait.<br> We are currently serving customers and partners in over 35 different countries worldwide.<br> Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far!<br> making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.<br> Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<br> The Job in a Nutshell We are seeking an experienced and driven Implementation & Support Team Lead to oversee the successful onboarding of our delivery ordering platform across SME customer sites across the Middle East, while leading and mentoring a growing local team.<br> This role combines hands-on project delivery with team leadership, ensuring high-quality implementations, strong customer relationships, and effective post-launch technical support.<br> The successful candidate will act as the senior escalation point for both customers and the team, driving performance and continuous improvement as the business scales.<br> What Will You Do❓ Project Oversight & Delivery Excellence Maintain ownership of key and high-priority delivery platform projects from Sales handover through to go-live and post-launch support, applying strong project management disciplines throughout.<br> Oversee the end-to-end implementation process across the team, ensuring projects are delivered on time, within scope, and to a high standard in a fast-paced environment.<br> Manage and prioritise competing project demands, ensuring the team can effectively handle a high volume of concurrent implementations.<br> Ensure all platforms are fully integrated, tested, and operational before launch.<br> Support team members with complex integrations, challenges, or project risks.<br> Team Leadership & Management Provide day-to-day leadership, guidance, and mentorship to the Implementation & Support Specialist team.<br> Act as the primary escalation point for team members requiring support with projects, customers, or technical challenges.<br> Monitor team workload and capacity, ensuring resources are effectively allocated and projects are balanced across the team Proactively identify and address any risks to delivery or team performance.<br> Foster a collaborative, high-performing team environment focused on continuous improvement.<br> Absence & Performance Oversight Manage and track team absences, ensuring adequate project coverage at all times.<br> Ensure the team is meeting expectations, fulfilling their responsibilities, and delivering against objectives.<br> Step in to support or redistribute workload where needed to maintain delivery standards.<br> Customer & Stakeholder Management Oversee key customer relationships, particularly for high-value or complex accounts.<br> Ensure consistent, high-quality communication across all customer interactions.<br> Support the team in resolving escalated customer issues and maintaining customer satisfaction.<br> Partner & Delivery Coordination Ensure effective communication and coordination with all third-party providers and delivery partners.<br> Lead and oversee liaison with external partners to manage integrations, resolve dependencies, and ensure successful go-lives.<br> Maintain oversight of integrations to ensure smooth and timely go-lives across all projects Training & Enablement Support and guide the team in delivering high-quality customer training on the wi-Q platform.<br> Identify training needs within the team and contribute to ongoing development and upskilling.<br> Ensure customers are fully equipped and confident to operate the platform post-launch.<br> Post Go-Live Technical Support & Continuous Improvement Ensure strong first-line support processes are in place post-launch for all live customer sites.<br> Resolve technical issues, coordinating timely resolution across internal and external teams.<br> Identify recurring issues or opportunities for process improvement and drive changes across the team.<br> Scaling & Growth Support Support the team through periods of growth and increased project demand.<br> Help implement processes, tools, and best practices to improve efficiency as the business scales.<br> Act as a key point of support during high-pressure periods, ensuring delivery standards and team wellbeing are maintained.<br> What Are We Looking For❓ Proven experience in implementation, project management, or customer success within a SaaS or technology environment.<br> Strong project management skills with a demonstrated ability to manage multiple priorities and support a team in a fast-paced environment.<br> Strong leadership or team management experience, with a track record of developing and Supporting others.<br> Excellent stakeholder management and communication skills, with the ability to manage both customer and internal relationships.<br> Experience liaising with and managing third-party providers and external delivery partners.<br> Highly organized with strong problem-solving and decision-making abilities.<br> Experience managing escalations and complex customer scenarios with a calm, solution- focused approach.<br> Passion for team development, coaching, and continuous improvement.<br> Experience with delivery/ordering platforms or hospitality technology is a strong advantage.<br> Fluent Arabic speaker; professional English proficiency required.<br> Who Will Excel❓ Consistent, high-quality project delivery across the team.<br> Strong team performance, engagement, and development.<br> High customer satisfaction and retention.<br> Effective handling of escalations and complex issues.<br> Scalable processes that support business growth.<br> What We Offer You❗ We believe you will love working at Foodics!<br> We have an inclusive and diverse culture that encourages innovation and flexibility.<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br></span> </div>
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<p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <p>UNDP’s decades-long partnership with Egypt has fostered a diverse portfolio of support across the economic, social, and environmental sectors. The current strategy builds on this strong foundation, aligning with Egypt Vision 2030 to advance a green, inclusive, and resilient development pathway driven by innovation and collaboration. </p><br> <p>As a strategic partner, UNDP Egypt plays a central role in accelerating progress toward the SDGs, with three pillars of support: Inclusive Growth and Digital Transformation<u>;</u>, Governance, Social Inclusion, and Gender; and Climate and Nature. Drawing on global expertise and grounded in local experience, the Country Office works closely with partners on policy advisory and programmatic support, and bringing stakeholders together across the spectrum including government, private sector, academia and CSOs to address complex challenges and take advantage of opportunities. </p><br> <p>To remain agile within a rapidly changing development landscape, UNDP Egypt is implementing an organizational change process that aims to transition to a structure and financially viable business model that is more effectively and efficiently able to deliver on evolving national priorities. </p><br> <p>It is guided by four core principles: </p><br> <ul> <li>Retaining key capacities while investing in new expertise </li> <li>Strengthening and integrating quality assurance and programme finance </li> <li>Standardization and optimization across the teams / functions </li> <li>Financial sustainability of core structure - with flexibility for expansion / contraction </li> </ul> <p>This restructuring positions UNDP Egypt to remain a lean, responsive, and financially sustainable partner, one that is equipped to deliver integrated development solutions that support the country’s long-term aspirations. </p><br> <p>Within this reform context, the Programme Management Support Unit (PMSU) serves as a cornerstone of the Country Office’s new operating model. The PMSU functions as the institutional backbone for programme quality, financial integrity, and results performance, ensuring that development interventions are strategically coherent, operationally sound, and compliant with corporate standards.</p><br> <p>By providing centralized leadership on Programme Finance, Results-Based Management (RBM), monitoring and evaluation (M&E), and risk management, the PMSU strengthens portfolio oversight across the full programme cycle—from design and budgeting to implementation, reporting, and closure. The unit ensures systematic quality assurance, robust financial oversight, and proactive risk management in line with UNDP’s Programme and Operations Policies and Procedures (POPP) and Internal Control Framework.</p><br> <p>Through strengthened analytics, evidence generation, and compliance systems, the PMSU enhances organizational effectiveness and accountability, enabling programme teams to focus on delivering transformative results for Egypt while safeguarding UNDP’s integrity and credibility with partners and donors.</p><br> <p><b>Position Purpose:</b></p><br> <p>The Programme Support Analyst of the Programme Management Support Unit (PMSU) serves as the Country Office’s central authority on programme quality assurance, performance management, and financial integrity. The role ensures that UNDP Egypt’s portfolio is strategically aligned with the UNDP Strategic Plan and the Country Programme Document (CPD), while delivering measurable impact in line with corporate standards.</p><br> <p>Reporting directly to the Deputy Resident Representative, Programme Support Analyst plays a critical role in linking programme, operations, and partnerships functions to strengthen delivery performance, optimize resource utilization, and ensure audit readiness and compliance. S/he ensures that resources are strategically allocated, efficiently utilized, and directly linked to results and impact. </p><br> <p>The Programme Support Analyst works in close collaboration with Programme Team Leads, Operations, and the Policy and Partnerships function to ensure that programme design and delivery are fully aligned with financing strategies and partnership priorities. The role provides the analytical and quality assurance backbone that enables effective engagement with donors and government counterparts, translating strategic priorities into bankable and results-oriented programmes.</p><br> <p>The Programme Support Analyst also collaborates closely with the Communications function to ensure that verified results and impact are effectively communicated, enhancing UNDP Egypt’s visibility, credibility, and positioning as a trusted development partner.</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.</p><br> <p><u>Incumbent is expected to display managerial innovation, initiative, and a strong client orientation that encourages and rewards excellence in programme delivery and implementation. S/he might be required to undertake emerging tasks and additional duties as requested by senior management.</u> </p><br> <p><b>Duties and Responsibilities:</b></p><br> <p><b>1.Ensure full compliance of the programme portfolio with UNDP Programme and Operations Policies and Procedures</b> <b>(POPP), RBM standards, and Internal Control Frameworks (ICF), maintaining high-quality project design, implementation, and reporting:</b></p><br> <p>• Ensure programme implementation compliance with UNDP rules, regulations and policies, effective management of financial recording/reporting system, timely follow-up of audit recommendations, implementation of internal controls, and proper functioning of a client-oriented financial resources management system;<br> • Perform managerial and oversight functions in the ERP as delegated by the Resident Representative in the approved localized Internal Control Framework (ICF).<br> • Coordinate compliance and oversight across the Programme and Operations teams, programme management, establishing tools for accurate data on programme performance;<br> • Set-up tools and strategies to establish the CO as a center excellence in corporate performance management dashboards and reviews in collaboration with the Operations Manager;<br> • Advise senior management on oversight, compliance and assurance issues affecting country programme and operations. <br> • Ensure SoPs and processes are gender sensitive and promote gender equality. <br> </p><br> <p><b>2.Oversee financial planning, budgeting, and expenditure monitoring across the portfolio, ensuring efficient use of resources and strong alignment between financial delivery and development results.:</b></p><br> <p>• Provide regular overview and analysis of all type of resources including local cost sharing, engagement facility, catalytic core resources (TRAC) and strategic resources allocated by the Headquarters (HQ)<br> • Regularly analyze and prepare strategic financial overview and analysis reports for senior management, including information related to programme and projects financial status, revenue management (GMS/DPC), expenditure, budgets, delivery rate, forecasts for development projects, regular monitoring of pipelines, etc.;<br> • Ensure that the project budget includes all direct and indirect costs required implement the project, and strong justification for the costing.<br> • Work with programme managers to monitor delivery of core and non-core resources and pro-actively alert management on projects with delivery issues;<br> • Ensure timely conduct of HACT yearly audit exercise (optimal planning, adherence to OAI calendar, implementation of audit recommendations, monitoring and follow-up of audit issues, etc.);<br> • Coordinate the timely preparation and submission of the HACT assurance plan as well as ensuring its effective implementation (timely conduct of spot checks and release of associated reports, liaising with programme personnel for the set-up of assurance calendar, etc.);<br> • Regularly monitor HACT Dashboard and all HACT indicators in the corporate performance tools such as the Integrated Finance Dashboard (IFD), UNDP at Glance, monitor the implementation of HACT and recommend solutions to challenges in implementing HACT;<br> • Play a leadership role in inter-agency HACT task forces. </p><br> <p><b>3.Ensure high-quality, timely donor reporting and financial analysis, including oversight of cost-sharing and trust fund agreements, and provide strategic inputs to resource mobilization efforts by strengthening the credibility and evidence base of programme results:</b></p><br> <ul> <li>Identify approaches and modalities to achieve management targets and increased efficiency resulting in delivery acceleration, sound financial management and optimal programme/project implementation;</li> <li>Provide quality assurance of programmes and projects including LPAC quality assurance, including advice on implementation modalities and programme design.</li> <li>Provide clearance for financially substantive or high-risk contracts for NIM projects and DIM Letter of Agreements (LOAs), Responsible Party Agreements (RPAs), Low grant values or any other legal instruments, etc.;</li> <li>Coordinate the development of tools to monitor and tracking of pipelines, timely set-up and update of pipelines in Quantum and recording of contribution financing agreements, etc.</li> <li>Support the preparation of Financing Agreements and engagement with development partners to ensure they understand UNDP standardized agreements and liaise with the Legal Office for any required waivers/exceptions; </li> <li>Support the presentation of budgets in Concept Notes and Project Documents to potential donors; </li> </ul> <p><b>4. Lead the implementation of programme and project quality assurance as well as RBM systems, ensuring robust planning, monitoring, and evaluation frameworks, and promoting the use of data and analytics to drive performance and adaptive management: </b></p><br> <p>• Ensure programme and project quality assurance is conducted at design, implementation and closure, including SES etc. <br> • Ensure portfolio approach is adopted to strengthen integration, coherence and efficiencies across programming. <br> • Ensure effective application of RBM approaches and tools, establishment of targets and monitoring of achievement of development results;<br> • Ensure robust system of monitoring and reporting, as well as evaluation is planned and operationalized according to programme and project results frameworks and performance indicators; <br> • Ensure continuous improvements through scanning of new approaches, tools, and systems within and outside of UNDP, and adapted / adopted within the CO. <br> • Provide substantive advisory services to Programme Team Leaders and Operation personnel, for delivery acceleration and efficient project implementation. <br><b>5. Strengthen risk identification and mitigation measures, ensure audit preparedness, and oversee follow-up on audit recommendations to safeguard compliance and minimize operational and financial risks.:</b></p><br> <p>• Provide strategic advice to senior management on risk management, including risk identification and monitoring, risk management measures, particularly potential areas of high risk. <br> • Establish a risk management strategy and framework by developing tools for risk management, compliance and assurance system and process from project to CO levels; <br> • Ensure appropriate analysis for risk management at programme, operations and project staff level;<br> • Support senior management to ensure risk management is central part of programme management, identify, evaluate and advice on significant exposures to risk;<br> • Adapt existing risk management tools to ensure mechanisms are in place and functioning, advise and develop new tools and procedures;<br> • Ensure reporting on risk to Senior Management and HQ is clear and consistent and accompanied by actionable recommendations;<br> • Provide advisory services, lead and undertake cross-practice capacity risk assessments;<br> • Evaluate the effectiveness and efficiency of controls and promote the continuous improvement of the control environment;<br> • Effectively communicate on risk and control systems and information with appropriate units;<br> • Routinely monitor financial exception reports for unusual activities, transactions, and assess anomalies;<br> • Coordinate the review of CO risk logs to ensure that risks are adequately assessed and escalated if need be while establishing adequate processes to mitigate those risks.<br> </p><br> <p><b>6. Lead capacity-building initiatives for programme and project teams on RBM, financial management, and audit compliance, fostering a culture of accountability, learning, and continuous improvement:</b></p><br> <p>• Ensure capacity building through training and advice in terms of systems, business processes, NIM and DIM implementation processes;<br> • Ensure the set-up of capacity development plan for UNDP personnel, Implementing Partners (IPs) and Responsible Parties (RPs) including the timely monitoring of progress made and implementation of HACT micro-assessment recommendations.<br> • Coordinate the preparation of manuals for NIM/DIM implementation for projects and counterparts;<br> • Provide support to the CO staff on project budgeting /accounting rules and procedures and ways of improving of financial programme management;<br> • Ensure necessary Quantum training sessions for the CO staff are implemented;<br> • Manage the CO SharePoint to ensure that key program and operations documents are properly filed and accessible. <br> • Take tangible steps to promote gender equality in the CO particularly in programming, and to create and maintain an inclusive, and respectful working environment, free form any form bias, harassment, sexual harassment, discrimination and abuse of authority.<br> </p><br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><b>Supervisory/Managerial Responsibilities: </b>Supervise the following members of the PMSU team – Programme Management Analyst (NOA), Finance Associate G6 and two Programme Management Associate G6 and NPSA-6)</p><br> <p><b>Competencies</b></p><br> <i><b>Core: </b></i> <br> <p><b>Achieve Results</b></p><br> <p>LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy</p><br> <p> in doing work</p><br> <br> <p><b>Think Innovatively</b></p><br> <p>LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated</p><br> <p> thinking</p><br> <br> <p><b>Learn Continuously</b></p><br> LEVEL 2: Go outside comfort zone, learn from others and support their learning <br> <p><b>Adapt with Agility </b></p><br> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process <br> <b>Act with Determination </b> <p>LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously</p><br> <br> <p><b>Engage and Partner</b></p><br> LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <p><b>Enable Diversity and Inclusion</b></p><br> LEVEL 2: Facilitate conversations to bridge differences, considers in decision making <br> <p><i><b>Cross-Functional & Technical competencies:</b></i></p><br> <i><b>Thematic Area</b></i> <i><b>Name</b></i> <i><b>Definition</b></i> <br> <i><b>Business Management</b></i> Results-based Management <ul> <li>Ability to manage the implementation of strategies, programmes, and projects with a focus at improved performance and demonstrable results. </li> <li>Knowledge and understanding of relevant theories, concepts, methodologies, instruments, and tools.</li> </ul> <br> <i><b>Business Management</b></i> Portfolio Management <ul> <li>Ability to select, prioritise and control the organization's programmes and projects in line with its strategic objectives and capacity.</li> <li>Ability to balance the implementation of change initiatives with regular activities for optimal return on investment. Knowledge and understanding of key principles of project, programme, and portfolio management</li> </ul> <br> <i><b>Business Management</b></i> Monitoring & Evaluation <ul> <li> Ability to systematically monitor results of strategies, programmes, and activities with a view to make sure that they are being implemented effectively; Ability to provide managers and key stakeholders with regular feedback and reporting on the consistency or discrepancy between planned activities and programme management and results. </li> <li>Ability to make independent judgment of the management and results of strategies, programmes and activities based on set criteria and benchmark, keeping in mind the needs and concerns of client, current and upcoming.</li> <li>Knowledge and understanding of monitoring and evaluation frameworks, concepts, methodologies, systems, processes, and tools. Ability to make independent judgement based on set criteria and benchmarks. Ability to anticipate client's upcoming needs and concerns.</li> </ul> <br> <i><b>Business Direction & Strategy</b></i> System Thinking <ul> <li>Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system</li> </ul> <br> <i><b>Business Management</b></i> Digital Awareness and Literacy <ul> <li>Ability and inclination to rapidly adopt new technologies, either through skillful grasping their usage or through understanding their impact and empowering others.</li> </ul> <br> <p><b>Required Skills and Experience</b></p><br> <p><b>Education:</b></p><br> <ul> <li>Advanced university degree (master's degree or equivalent) in Economics, Political Sciences, Social Sciences, or related field is required or </li> <li>A first-level university degree (bachelor’s degree) in the areas mentioned above in combination</li></ul> </div>
Company Description Chubb is a global leader in insurance, operating in 54 countries and territories and serving a wide range of commercial and personal clients. The company offers property and casualty, personal accident and supplemental health, reinsurance, and life insurance, supported by strong underwriting discipline and risk management expertise. Chubb is known for its extensive product and service portfolio, broad distribution network, and exceptional financial strength. With approximately 40,000 employees worldwide and executive offices in major cities such as Zurich, New York, London, and Paris, Chubb provides locally focused service backed by global resources. Chubb Limited, the parent company, is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index.<br>Role Description This is a full-time, on-site Insurance Agent role based in Cairo, Egypt. The Insurance Agent will consult with prospective and existing clients to assess their insurance needs, recommend appropriate Chubb products, and provide clear information on coverage, terms, and pricing. Daily responsibilities include generating and qualifying leads, preparing quotes, completing applications, and coordinating with underwriting and brokerage partners to finalize policies. The role involves ongoing customer service such as answering inquiries, processing renewals, handling policy changes, and supporting clients through claims processes by directing them to appropriate resources. The Insurance Agent will also maintain accurate records in Chubb’s systems, comply with regulatory and company standards, and contribute to sales targets through proactive outreach, networking, and collaboration with team members.<br>Qualifications<br> Strong skills in Insurance Sales and Insurance, with the ability to explain coverage options and tailor solutions to client needs. Experience in Insurance Brokerage or working with intermediaries to structure and place insurance policies. Foundational knowledge of Finance to interpret pricing, risk, and policy terms in a client-friendly manner. Proven Customer Service skills, including active listening, problem-solving, and clear, professional communication. Relevant professional certifications or licenses in insurance (or eligibility and willingness to obtain them in Egypt). Ability to work on-site in Cairo, manage a pipeline of clients, and meet or exceed sales and service performance goals. Prior experience in the insurance or financial services industry is preferred; fluency in English and Arabic is an advantage.
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<p>Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.<br>At Amazon Leo, our Technical Care Associates (TCA) deliver timely, accurate, and professional general and technical support to all Amazon Leo customers. The Amazon Leo Customer Support (CS) team is looking for driven individuals who are up to the challenge of solving customer issues while providing positive customer experience. TCA are technically savvy problem-solvers with a focus on customer account security. An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally, with maturity and self-confidence, in Spanish and English.<br>Shifts are assigned on a rotational basis and may include early mornings, evenings, overnights, weekends and public holidays. You will be required to work all shift patterns.<br>This position may require access to export-controlled information (ECI) subject to EAR and ITAR. Final employment decision is contingent upon satisfactory completion of export control screenings and obtaining any necessary export licenses or approvals, based on nationality, citizenship, and other factors considered by applicable export control regulations<br>Key job responsibilities<br>• Receive and manage customer escalations from Tier 1 support, delivering timely and effective resolutions across phone, email, and chat channels.<br>• Offer detailed technical support with clear and professional communication<br>• Collaborate with other customer support teams to resolve complex issues<br>• Document steps and resolutions in a clear, easy-to-follow format<br>• Identify trends in customer issues and propose improvements to support processes<br>• Help create knowledge base articles and team documentation<br>• Stay current on new Amazon Leo products and features<br>A day in the life<br>As a Tier 2 TCA, you'll be at the heart of our global connectivity mission. Your day will be dynamic, and purpose driven. You'll engage with customers, troubleshoot intricate technical issues, and collaborate with leadership and cross-functional teams to ensure seamless service delivery. Each interaction is an opportunity to make a tangible difference in someone's ability to connect, learn, and grow.<br>About the team<br>Amazon Leo Global Operations is part of the Worldwide Consumer team. Our mission is to plan, develop and execute strategies to launch and operate Amazon Leo services globally through multiple distribution channels. Our team fosters a collaborative environment where you will work with regional and local operations to develop business models, partnerships, and fixed service operations. <br>- Speak, write, and read fluently in Spanish<br>- High school diploma, or equivalent<br>- Experience using strong customer service, communication, and interpersonal skills<br>- Experience communicating technical details verbally and in writing<br>- Work flexible schedules/shifts/areas, including weekends, nights, and/or holidays<br>- Knowledge of Microsoft Office applications (Excel, Word, SharePoint, and PowerPoint)<br>- Experience working directly with end customers to resolve technical issues related to internet service, network connectivity, or end customer equipment<br>- Excellent communication skills and ability to convey insights from complex analyses to internal and end customers<br>- Technical curiosity and enthusiasm for learning new technologies and helping customers succeed<br>- Experience working in a fast-paced, rapidly changing operations environment<br>- Experience in direct to consumer or business ISP and/or Satellite technical support<br>- Fluency in multiple languages is a plus<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
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<p>Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.<br>At Amazon Leo, our Technical Care Associates (TCA) deliver timely, accurate, and professional general and technical support to all Amazon Leo customers. The Amazon Leo Customer Support (CS) team is looking for driven individuals who are up to the challenge of solving customer issues while providing positive customer experience. TCA are technically savvy problem-solvers with a focus on customer account security. An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally, with maturity and self-confidence, in French and English.<br>Shifts are assigned on a rotational basis and may include early mornings, evenings, overnights, weekends and public holidays. You will be required to work all shift patterns.<br>This position may require access to export-controlled information (ECI) subject to EAR and ITAR. Final employment decision is contingent upon satisfactory completion of export control screenings and obtaining any necessary export licenses or approvals, based on nationality, citizenship, and other factors considered by applicable export control regulations<br>Key job responsibilities<br>• Receive and manage customer escalations from Tier 1 support, delivering timely and effective resolutions across phone, email, and chat channels.<br>• Offer detailed technical support with clear and professional communication<br>• Collaborate with other customer support teams to resolve complex issues<br>• Document steps and resolutions in a clear, easy-to-follow format<br>• Identify trends in customer issues and propose improvements to support processes<br>• Help create knowledge base articles and team documentation<br>• Stay current on new Amazon Leo products and features<br>A day in the life<br>As a Tier 2 TCA, you'll be at the heart of our global connectivity mission. Your day will be dynamic, and purpose driven. You'll engage with customers, troubleshoot intricate technical issues, and collaborate with leadership and cross-functional teams to ensure seamless service delivery. Each interaction is an opportunity to make a tangible difference in someone's ability to connect, learn, and grow.<br>About the team<br>Amazon Leo Global Operations is part of the Worldwide Consumer team. Our mission is to plan, develop and execute strategies to launch and operate Amazon Leo services globally through multiple distribution channels. Our team fosters a collaborative environment where you will work with regional and local operations to develop business models, partnerships, and fixed service operations. <br>- Speak, write, and read fluently in French<br>- High school diploma, or equivalent<br>- Experience communicating technical details verbally and in writing<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Knowledge of Microsoft Office applications (Excel, Word, SharePoint, and PowerPoint)<br>- Experience working directly with end customers to resolve technical issues related to internet service, network connectivity, or end customer equipment<br>- Experience using strong customer service, communication, and interpersonal skills<br>- Understanding of internet technologies and ability to demonstrate knowledge by completing a required technical assessment<br>- Strong problem-solving skills with a drive to dig into the details of systems and processes to resolve customer issues<br>- Excellent communication skills and ability to convey insights from complex analyses to internal and end customers<br>- Technical curiosity and enthusiasm for learning new technologies and helping customers succeed<br>- Experience working in a fast-paced, rapidly changing operations environment<br>- Experience in direct to consumer or business ISP and/or Satellite technical support<br>- Fluency in multiple languages is a plus<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
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<p>Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.<br>At Amazon Leo, our Technical Care Associates (TCA) deliver timely, accurate, and professional general and technical support to all Amazon Leo customers. The Amazon Leo Customer Support (CS) team is looking for driven individuals who are up to the challenge of solving customer issues while providing positive customer experience. TCA are technically savvy problem-solvers with a focus on customer account security. An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally, with maturity and self-confidence, in German and English.<br>Shifts are assigned on a rotational basis and may include early mornings, evenings, overnights, weekends and public holidays. You will be required to work all shift patterns.<br>This position may require access to export-controlled information (ECI) subject to EAR and ITAR. Final employment decision is contingent upon satisfactory completion of export control screenings and obtaining any necessary export licenses or approvals, based on nationality, citizenship, and other factors considered by applicable export control regulations<br>Key job responsibilities<br>• Receive and manage customer escalations from Tier 1 support, delivering timely and effective resolutions across phone, email, and chat channels.<br>• Offer detailed technical support with clear and professional communication<br>• Collaborate with other customer support teams to resolve complex issues<br>• Document steps and resolutions in a clear, easy-to-follow format<br>• Identify trends in customer issues and propose improvements to support processes<br>• Help create knowledge base articles and team documentation<br>• Stay current on new Amazon Leo products and features<br>A day in the life<br>As a Tier 2 TCA, you'll be at the heart of our global connectivity mission. Your day will be dynamic, and purpose driven. You'll engage with customers, troubleshoot intricate technical issues, and collaborate with leadership and cross-functional teams to ensure seamless service delivery. Each interaction is an opportunity to make a tangible difference in someone's ability to connect, learn, and grow.<br>About the team<br>Amazon Leo Global Operations is part of the Worldwide Consumer team. Our mission is to plan, develop and execute strategies to launch and operate Amazon Leo services globally through multiple distribution channels. Our team fosters a collaborative environment where you will work with regional and local operations to develop business models, partnerships, and fixed service operations. <br>- High school diploma, or equivalent<br>- Experience using strong customer service, communication, and interpersonal skills<br>- Experience communicating technical details verbally and in writing<br>- Work flexible schedules/shifts/areas, including weekends, nights, and/or holidays<br>- Knowledge of Microsoft Office applications (Excel, Word, SharePoint, and PowerPoint)<br>- Speak, write, and read fluently in German<br>- Experience working directly with end customers to resolve technical issues related to internet service, network connectivity, or end customer equipment<br>- Understanding of internet technologies and ability to demonstrate knowledge by completing a required technical assessment<br>- Strong problem-solving skills with a drive to dig into the details of systems and processes to resolve customer issues<br>- Excellent communication skills and ability to convey insights from complex analyses to internal and end customers<br>- Technical curiosity and enthusiasm for learning new technologies and helping customers succeed<br>- Experience working in a fast-paced, rapidly changing operations environment<br>- Experience in direct to consumer or business ISP and/or Satellite technical support<br>- Fluency in multiple languages is a plus<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
Company Description Egy Property is a real estate platform dedicated to providing a safe and trusted community where individuals can easily buy, sell, or rent properties. The company focuses on simplifying real estate transactions and offering clear, reliable information to clients. Egy Property aims to be a preferred choice for people seeking residential or investment opportunities, with particular strength in the New Cairo area. By prioritizing transparency and customer satisfaction, the company helps clients make confident property decisions. Team members join a growing organization that values professionalism and long-term client relationships. Role Description The Real Estate Agent (Resale/Primary) role at Egy Property is a full-time, on-site position based in New Cairo. The agent will manage property listings, conduct site visits, and guide clients through resale and primary property transactions. Daily tasks include prospecting for new leads, following up with potential buyers and sellers, conducting property viewings, and providing accurate market information. The role also involves preparing offers, coordinating with developers and owners, and supporting clients with documentation and the closing process. The agent is expected to maintain a high standard of customer service, achieve sales targets, and collaborate with the wider team to promote Egy Property’s portfolio. Qualifications Proven experience as a real estate agent or sales professional, preferably in resale and primary properties in New Cairo or similar markets. Strong client-facing skills, including communication, negotiation, and relationship-building, with the ability to understand and respond to diverse client needs. Knowledge of local real estate regulations, market trends, and property valuation principles, with the ability to explain options clearly to clients. Solid organizational and time-management skills, with the ability to handle multiple listings, follow-ups, and appointments efficiently. Comfort with using digital tools and CRM systems for managing leads, property data, and documentation. Ability to work on-site in New Cairo and conduct regular property visits and meetings. High level of professional ethics, reliability, and commitment to providing non-discriminatory, inclusive service to all clients. Relevant educational background in business, marketing, or a related field is preferred; real estate certifications or licenses are an advantage.
York Towers is the development arm of the York Holding Group. Through continuous research and the ability to predict emerging trends, the company keeps an edge over the market. Playing a leading role in driving the successful development and diversification of one of the most vital economic sectors, York Towers is committed to creating residential products across the country that provide residents with distinctive, universal, multicultural, and enriching lifestyles. York Towers is the exclusive developer of luxury real estate worldwide. The company aims to become a leading real estate player through an efficient business model and advanced technologies used for designing and construction. Since its establishment in 2016, York Towers has delivered 20 real estate properties and runs six dynamic projects. York Towers operates eight offices in five countries across three continents. About the role Dwelleo is building an intelligent real-estate marketplace: listings and search at the core, with a layer of AI on top — LLM-driven sales agents that qualify and call leads, financing intelligence on the mortgage calculator, and market-insight models for price prediction and investment scoring. You'll work across the whole stack, from the Next.js front end through our PHP/Laravel services, plus a standalone Nest JS application, backed by a containerized, queue-driven infrastructure. This is a hands-on senior role. You'll own features end to end, make architectural calls, and set the quality bar for engineers around you. Because we operate in the Gulf, correctness around regulatory and data-protection boundaries (PDPL, SAMA lending rules) is a first-class engineering concern, not an afterthought. About our stack The core platform is built on PHP/Laravel in a microservices setup, with a Next.js/React front end (bilingual Arabic/English, full RTL support). Alongside it we run a smaller standalone full-stack application built on Nest JS with server-side Handlebars templating. Data lives across MySQL and Postgre SQL, with Redis for caching and Rabbit MQ for queue and async job management. Services run in Docker containers deployed through CI/CD pipelines. AI capabilities are delivered through Open AI/LLM integrations and a Retell-based outbound calling agent, with Odoo and BITEP as our CRM/lead systems. Responsibilities Full-stack feature delivery Design, build, and ship features across the stack — Next.js front end, PHP/Laravel services, and a standalone Nest JS/Handlebars application — owning them from spec to production. Translate product and business requirements (user stories, acceptance criteria) into well-architected, testable implementations. Build responsive, accessible, bilingual (English/Arabic) interfaces with correct RTL behavior.<br><br>Backend & services architecture Develop and maintain PHP/Laravel services in a microservices architecture, including proxy/trust-boundary layers that handle auth, caching, and data-protection filtering before persistence. Build and maintain a standalone Nest JS full-stack application with server-rendered Handlebars views. Build stateless, idempotent services with clean separation between pure business/domain logic and framework/I-O layers. Design and operate asynchronous, event-driven workflows using Rabbit MQ — producers, consumers, retries, dead-letter handling, and idempotent processing. Design robust API contracts, consistent response envelopes, and graceful degradation so intelligence features never block core listing CRUD or page render.<br><br>Data layer Model, query, and optimize relational schemas across MySQL and Postgre SQL; manage migrations, indexing, and query performance. Use Redis effectively for caching, rate limiting, and hot-path performance. Handle effective-dated, versioned configuration rather than hardcoded constants.<br><br>Infrastructure, Dev Ops & reliability Containerize services with Docker and maintain reproducible local and deployed environments. Build and maintain CI/CD pipelines (build, lint, test, deploy) with fast, reliable feedback. Own production observability — structured logging with request/lead/call correlation, metrics, alerting — and graceful fallback paths.<br><br>AI / Intelligence integration Integrate LLM capabilities (Open AI/Chat GPT API) and third-party AI services (e.g. Retell voice agents) behind provider-agnostic interfaces so vendors can be swapped via config. Build the reliability guards that make automated loops safe in production: concurrency control, retries, idempotency, webhook verification, kill switches, and observability.<br><br>Integrations & compliance Integrate with CRM and lead systems (Odoo) and outbound calling providers (Voiso, Retell). Enforce data-protection boundaries (PDPL): keep sensitive fields (income, national ID, DOB, exact obligations) transient, persist only derived bands/brackets, and stamp consent/filter versions on persisted artifacts. Implement domain logic that respects regulatory rules (e.g. SAMA DBR/LTV caps) and market conventions (Sharia-compliant "profit rate" framing over "interest").<br><br>Quality & collaboration Write meaningful tests (unit, contract, edge-case) and hold a high bar on core logic and code quality. Review PRs against architectural contracts and mentor mid-level engineers. Work closely with the Architect, product, and other engineers; contribute to technical specs and sequencing, break large initiatives into parallelizable workstreams, and communicate trade-offs clearly.<br><br>Required qualifications5+ years of professional full-stack engineering experience, with production ownership of non-trivial systems. Strong PHP experience (Laravel) building production APIs and services. Node.js experience, ideally with Nest JS, including server-side rendering with a templating engine such as Handlebars. Strong Java Script/Type Script with Next.js and React for production front ends. Solid server-side / Dev Ops fundamentals: Docker and CI/CD pipelines. Strong relational database skills across MySQL and Postgre SQL — schema design, migrations, and query optimization. Hands-on experience with Redis for caching and Rabbit MQ (or a comparable message broker) for queue/async processing. Experience designing and consuming REST APIs, webhooks, and third-party integrations. A rigorous approach to testing, code quality, and production debugging.<br><br>Nice to have Experience integrating LLMs / the Open AI API into production products. Experience with voice/telephony or conversational AI providers (e.g. Retell, Vapi, Twilio). Experience with cloud platforms (AWS/GCP/Azure) and container orchestration (Kubernetes). Experience building bilingual/RTL (Arabic) interfaces or i18n at scale. Exposure to regulated domains — fintech, lending, real estate — and data-protection regimes (PDPL/GDPR). Familiarity with CRM/ERP integrations (Odoo) and lead pipelines. Prior experience in proptech, marketplaces, or the MENA/Gulf market.<br><br>What we look for Someone who takes ownership end to end, cares about correctness where it matters (money, compliance, user data), writes code others can build on, and moves pragmatically without cutting the corners that bite later.
<h2 class="h5">Job description</h2>
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<p><strong><u>Principle Responsibilities:</u></strong></p><br><p><strong>Systems Integration Management</strong></p><br><ul> <li>Follow the System Integration Strategy and Interface Management Plan.</li> <li> Coordinate integration activities across all Telecom Systems and project stakeholders. </li> <li>Ensure consistency and technical alignment of system requirements across all subsystems. </li> <li>Manage integration risks, assumptions, constraints, and dependencies. </li> <li>Facilitate interdisciplinary technical reviews and integration workshops.</li></ul><p><strong>Interface Management</strong></p><br><ul> <li>Establish and maintain the Interface Register throughout the project lifecycle.</li> <li>Identify physical, functional, operational, organizational, and contractual interfaces. </li> <li>Coordinate resolution of interface issues among internal teams, customers, consultants, contractors, and suppliers. </li> <li>Monitor interface closure status and escalate critical matters where required. </li> <li>Ensure interface agreements are documented, approved, and controlled</li></ul><p><strong>Systems Engineering and Requirements Management</strong></p><br><ul> <li>Ensure subsystem designs comply with project requirements and operational concepts. </li> <li>Support requirements management processes and change control activities. </li> <li>Support design reviews to ensure integration compatibility and interoperability. </li> <li>Support management of design changes and assess integration impacts.</li> <li>Coordinate requirements allocation and traceability across railway subsystems. </li></ul><p><strong>Verification, Validation & Systems Assurance</strong></p><br><ul> <li>Coordinate integration testing activities and system-wide verification and validation programs. </li> <li>Support preparation of integration test procedures and acceptance strategies. </li> <li>Ensure compliance with applicable international railway standards and project requirements. </li> <li>Support safety, RAMS, cybersecurity, and operational readiness activities. </li> <li>Track closure of integration-related observations, defects, and non-conformities.<br> </li></ul><p><strong>Stakeholder Coordination & Technical Leadership</strong></p><br><ul> <li>Serve as the primary integration focal point for project stakeholders. </li> <li>Chair interface and integration coordination meetings.</li> <li> Provide technical leadership and guidance on integration methodology and systems engineering best practices. </li> <li>Support project management teams in evaluating integration impacts on cost, schedule, and project risks.</li> <li> Mentor engineers in systems integration, interface management, and railway systems engineering practices.</li></ul><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><p><b><u>Principle Responsibilities:</u></b></p><br><p><b>Systems Integration Management</b></p><br><ul><li>Follow the System Integration Strategy and Interface Management Plan.</li><li> Coordinate integration activities across all Telecom Systems and project stakeholders. </li><li>Ensure consistency and technical alignment of system requirements across all subsystems. </li><li>Manage integration risks, assumptions, constraints, and dependencies. </li><li>Facilitate interdisciplinary technical reviews and integration workshops.</li></ul><p><b>Interface Management</b></p><br><ul><li>Establish and maintain the Interface Register throughout the project lifecycle.</li><li>Identify physical, functional, operational, organizational, and contractual interfaces. </li><li>Coordinate resolution of interface issues among internal teams, customers, consultants, contractors, and suppliers. </li><li>Monitor interface closure status and escalate critical matters where required. </li><li>Ensure interface agreements are documented, approved, and controlled</li></ul><p><b>Systems Engineering and Requirements Management</b></p><br><ul><li><span>Ensure subsystem designs comply with project requirements and operational concepts. </span></li><li><span>Support requirements management processes and change control activities. </span></li><li><span>Support design reviews to ensure integration compatibility and interoperability. </span></li><li><span>Support management of design changes and assess integration impacts.</span></li><li><span>Coordinate requirements allocation and traceability across railway subsystems. </span></li></ul><p><b>Verification, Validation & Systems Assurance</b></p><br><ul><li><span>Coordinate integration testing activities and system-wide verification and validation programs. </span></li><li><span>Support preparation of integration test procedures and acceptance strategies. </span></li><li><span>Ensure compliance with applicable international railway standards and project requirements. </span></li><li><span>Support safety, RAMS, cybersecurity, and operational readiness activities. </span></li><li><span>Track closure of integration-related observations, defects, and non-conformities.</span><br> </li></ul><p><b>Stakeholder Coordination & Technical Leadership</b></p><br><ul><li>Serve as the primary integration focal point for project stakeholders. </li><li>Chair interface and integration coordination meetings.</li><li> Provide technical leadership and guidance on integration methodology and systems engineering best practices. </li><li>Support project management teams in evaluating integration impacts on cost, schedule, and project risks.</li><li> Mentor engineers in systems integration, interface management, and railway systems engineering practices.</li></ul><br>Qualifications:<br><p><strong>Qualification</strong></p><br><ul><li><span>Bachelor’s degree in Electrical Engineering, Telecommunication Engineering, Systems Engineering or related field. Master’s degree preferred </span></li><li><span>INCOSE Systems Engineering Certification is highly desirable. </span></li><li><span>PMP Certification is desirable</span></li><li><span>8 to 10 years of experience in railway engineering projects </span></li><li><span>Minimum 6 years of experience in railway systems integration, systems engineering, or interface management </span></li><li><span>Strong understanding of Systems Engineering lifecycle processes. § Experience in Interface Management and Interface Register administration. </span></li><li><span>Experience in Requirements Management and Traceability. </span></li><li><span>Experience in Verification & Validation (V&V). </span></li><li><span>Understanding of railway RAMS processes and safety assurance. </span></li><li><span>Knowledge of EN 50126, EN 50128, EN 50129 and railway systems engineering methodologies. </span></li><li><span>Experience managing multidisciplinary project stakeholders. </span></li><li><span>Ability to lead integration workshops and technical coordination meetings. </span></li><li><span>Strong analytical, problem-solving, and decision-making capabilities. </span></li><li><span>Working knowledge in CCTV, Access Control, Public Address, Master Clock, and PIDS systems design and implementation. </span></li><li><span>Working knowledge in ICT, WiFi, multiservice network, firewalls and cybersecurity systems design and implementation.</span></li></ul><p><span><strong><u>Other requirements:</u></strong></span></p><br><ul><li><span>Excellent communications, leadership, and interpersonal skills, able to collaborate effectively across functions and with various stakeholders </span></li><li><span>Market Awareness - Extensive Experience in technology sector and awareness with new technology in the local\global market. </span></li><li><span>Decision Making - The ability to make considered and effective decisions and take clear action to address issues. </span></li><li><span>Risk Management - The ability to understand the implications and assess the appropriate degree of acceptable risk and take actions to minimize risk. </span></li><li><span>Customer Relationship Management - The ability to build and maintain effective relationships with customers based on trust and mutual understanding. </span></li><li><span>Change Leader - The ability to embrace change and guide the team through periods of change in a positive and proactive way. </span></li><li><span>Coaching and Developing Others - The ability to enhance the performance of individuals and teams through setting challenging performance standards, providing constructive feedback on performance and collaboratively discussing improvement strategies.</span><br> </li></ul><p><span><strong>We value:</strong></span></p><br><ul><li><span>Good communication, both verbal and written in French.</span></li><li><span>Ability to coordinate with multiple stakeholders from different geographic regions in multiple time zones</span></li><li><span>Balance in speed & accuracy to meet timelines</span></li><li><span>Exposure to design & estimation for security management system and complete ELV/ICT (Active and Passive) Solutions</span></li></ul><p><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</span></p><br> </div>
<strong>Company Description</strong> MetLife is a global financial services company that provides insurance, annuities, employee benefits, and asset management solutions to help individuals and institutions navigate a changing world. Founded in 1868, MetLife operates in more than 40 markets and holds leading positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East. The company is focused on becoming a simpler, more agile, and future-ready organization, offering flexible products and intuitive customer experiences. MetLife is committed to serving as a trusted partner during times of economic and social change, introducing new services that meet evolving customer needs. The company’s mission, “Navigating life together,” reflects its dedication to long-term value and strong customer relationships.<br><strong>Role Description</strong> This full-time Insurance Sales role at MetLife is based in Markaz Sohag and follows a hybrid work model, combining on-site work with some work-from-home flexibility. The Insurance Sales professional will identify prospective clients, present suitable insurance solutions, and guide customers through the selection and enrollment process for products such as life and health insurance. Daily responsibilities include conducting consultations, assessing customer needs, preparing quotes, and managing policy applications in coordination with underwriting and support teams. The role involves maintaining ongoing relationships with existing clients, providing service and support on policy changes, renewals, and claims inquiries. The Insurance Sales professional will also collaborate with internal teams and brokerage partners, maintain accurate records in CRM systems, and meet sales and compliance targets in line with MetLife’s standards.<br><strong>Qualifications<br></strong> <br><ul><li>Candidates should possess skills in Insurance Sales and Insurance to effectively explain products, tailor solutions, and close sales ethically.</li><li>Candidates should possess strong Customer Service skills to support clients before and after the sale, handle inquiries, and build long-term trust.</li><li>Candidates should possess knowledge of Insurance Brokerage and Health Insurance to work with intermediaries and advise on suitable health coverage options.</li><li>Strong communication, negotiation, and relationship-building abilities, with the capacity to work in a hybrid environment (on-site in Markaz Sohag and remotely).</li><li>Ability to learn and comply with regulatory requirements, use CRM and digital tools, and manage time and pipelines effectively.</li><li>Prior experience in insurance or financial services sales is preferred; relevant certifications or licenses in insurance are an advantage.</li><li>High level of integrity, resilience, and goal orientation, with the ability to work both independently and as part of a diverse team.</li></ul>
D Prime is a globally recognized online broker, empowering professional investors with access to multi-asset CFD trading across global markets. With operational hubs in Dallas, London, Sydney, Singapore, Hong Kong, and Dubai, we combine advanced technology with deep industry expertise to deliver a seamless trading experience. We operate under multiple reputable financial licenses, including regulation by the UK Financial Conduct Authority (FCA), US SEC and FINRA, Australia’s ASIC, as well as authorities in Seychelles, Mauritius, and Vanuatu, ensuring strong compliance, transparency, and investor protection worldwide.<br>We are seeking an experienced and results-driven Sales Team Lead to drive business growth, expand market presence, and lead high-performing sales teams. This role requires a strategic thinker with strong leadership skills and a proven ability to develop client relationships, manage partnerships, and deliver revenue targets.<br>Key Responsibilities<br>Develop and execute strategies to expand into new markets and grow the existing client base Build and maintain strong relationships with key partners and clients, ensuring high-quality service and support Lead, manage, and mentor sales, business development, and key account teams Drive revenue growth and ensure achievement of KPIs within the assigned region Oversee sales operations and collaborate with marketing and support teams to improve performance Identify new partnership opportunities and support deal development and closing Ensure consistent implementation of brand strategy and sales standards Organize and participate in events, webinars, and promotional activities<br>What You Bring:<br>Proven experience in senior Sales role within Forex/CFDsStrong track record of achieving revenue targets and driving market expansion Excellent leadership, coaching, and team management skills Ability to build and maintain strong client and partner relationships Strategic thinking with the ability to develop and execute business plans Strong communication and presentation skills Ability to work independently and manage multiple priorities<br>What We Offer: <br>Competitive base salary + attractive commission structure Performance-based incentives and bonuses Opportunity to lead and shape regional sales strategy Career growth within a dynamic and expanding Fin Tech environment Exposure to global markets and cutting-edge trading technology<br>If you’re a driven sales leader with deep industry experience and a passion for building winning teams, we’d love to hear from you. Apply today.
Company Description Lynkers Real Estate is dedicated to providing tailored real estate consultancy services that address the unique needs of individuals, families, and businesses. The company focuses on guiding clients through property selection and investment decisions with professionalism and market insight. Team members collaborate to deliver customized solutions that support clients’ short- and long-term real estate goals. Role Description The Senior Property Consultant is a full-time, on-site role based in Cairo, NY. This role involves advising clients on residential and commercial property opportunities, conducting property viewings, and providing market analysis to support informed decisions. The consultant will manage a portfolio of clients, respond to inquiries, prepare proposals, and coordinate with internal and external stakeholders such as property owners, legal representatives, and financial institutions. Daily responsibilities include maintaining up-to-date knowledge of local market trends, negotiating offers, preparing documentation, and ensuring a smooth process from initial inquiry through closing. The role also requires proactive lead generation, participation in networking activities, and contributing to sales targets and team objectives. Qualifications Strong client advisory and relationship management skills, including the ability to understand client needs, build trust, and provide clear guidance throughout the property transaction process. Solid sales, negotiation, and deal-closing skills, with experience setting pricing strategies, handling objections, and achieving or exceeding performance targets. Market research and analytical skills to assess property values, monitor local real estate trends, and prepare data-driven recommendations for clients. Excellent communication and presentation skills, including clear written documentation, professional email and report writing, and confident in-person and phone communication. Organizational and time-management abilities to handle multiple clients, property listings, and deadlines while maintaining accurate records and follow-up. Familiarity with real estate procedures, contracts, and regulatory requirements; prior experience in real estate consulting, brokerage, or property management is highly beneficial. Comfort with digital tools and CRM systems for managing client information, tracking leads, and preparing property listings and marketing materials. High level of professionalism, integrity, and discretion, with a customer-focused mindset and commitment to equal opportunities and inclusive service. Relevant educational background in Business, Real Estate, Finance, or a related field preferred; applicable licenses or certifications in real estate are a strong advantage.
Job Description<br><br>Work Arrangement: This role is categorized as onsite. this means the successful candidate to report to the GM office full time.<br><br>Your Role:<br><br>The Maintenance Manager leads plant maintenance and reliability activities to ensure safe, reliable, and efficient operation of manufacturing equipment. The role applies preventive, predictive, and corrective maintenance principles together with GM Manufacturing System tools to improve safety, quality, cost, delivery, equipment availability, and employee engagement. The Maintenance Manager develops maintenance capability, leads structured problem-solving, and delivers measurable improvements in equipment reliability, downtime reduction, and total cost of ownership.<br><br>What You'll Do:<br><br>Lead daily maintenance operations across manufacturing equipment, production systems, utilities, and facility infrastructure to support safe and uninterrupted plant operation. Establish and maintain preventive, predictive, and condition-based maintenance strategies aligned with equipment criticality, operating requirements, and business priorities. Lead rapid response to equipment breakdowns and production interruptions; prioritize work based on safety, quality, delivery, and business impact. Track, analyze, and report equipment availability, unplanned downtime, mean time between failures (MTBF), mean time to repair (MTTR), planned maintenance compliance, and maintenance cost performance. Facilitate structured problem-solving and root-cause analysis for top downtime contributors, chronic equipment failures, and repeat maintenance issues. Lead reliability improvement initiatives, including failure-mode analysis, bad-actor elimination, defect elimination, and maintenance strategy optimization. Partner with manufacturing, engineering, quality, industrial engineering, safety, and production control teams to improve equipment capability, line performance, and overall equipment effectiveness (OEE). Develop and maintain maintenance operating plans, staffing plans, shift coverage, escalation processes, and standards of work to ensure effective support of production demand. Plan and control maintenance workload through a risk-based backlog management process, ensuring timely completion of corrective, preventive, and predictive work orders. Manage the maintenance budget, labor utilization, contractor spending, spare-parts consumption, and cost-reduction opportunities while protecting equipment reliability and safety. Manage critical spare parts, repairable assets, tooling, consumables, and supplier support to minimize equipment recovery time and avoid production disruption. Lead maintenance input for new equipment installation, commissioning, launch readiness, process changes, and equipment modifications. Ensure maintainability, reliability, safety, and standardization are incorporated into capital projects and equipment improvement activities. Maintain compliance with applicable GM standards, plant procedures, environmental requirements, electrical and machine-safety requirements, and regulatory obligations. Lead contractor and supplier performance for maintenance services, equipment repairs, technical support, and warranty or cost-recovery activities. Use maintenance and business systems to manage asset records, work orders, preventive-maintenance plans, downtime history, spare parts, and performance reporting. Coach, develop, and engage salaried and hourly maintenance employees in safe work practices, technical problem-solving, reliability methods, and continuous improvement. Build a strong maintenance culture focused on proactive work, ownership, standard work, teamwork, and continuous learning. Evaluate and implement employee improvement suggestions that improve safety, reliability, maintainability, cost, and equipment performance. Support plant emergency response, business continuity, and recovery plans related to equipment, utilities, and facility disruptions.<br><br><br>Your Skills & Abilities (Required Qualification)<br><br>Educational and Experience Background:<br><br>Bachelor’s degree in mechanical engineering, Electrical Engineering, Mechatronics Engineering, Industrial Engineering, or a related engineering discipline. Minimum 8 years of experience in plant maintenance, equipment reliability, manufacturing engineering, or a related technical field, including leadership responsibility. Experience leading maintenance operations in an automotive, high-volume manufacturing, assembly, logistics, or similarly complex industrial environment. Proven experience managing preventive, predictive, corrective, and condition-based maintenance programs. Demonstrated history of reducing equipment downtime, improving reliability, and delivering measurable safety, quality, cost, or productivity benefits. Experience leading technical teams, contractors, and cross-functional improvement activities. Experience managing maintenance budgets, spare parts, suppliers, and capital or equipment-improvement projects.<br><br><br>Technical Skills:<br><br>Maintenance strategy development, equipment criticality assessment, and reliability-centered maintenance principles. Preventive and predictive maintenance methods, including lubrication, vibration, thermography, ultrasound, oil analysis, and condition monitoring, as applicable. Equipment failure analysis, FMEA, fault-tree analysis, 5 Whys, Fishbone, A3 problem solving, and other root-cause analysis methods. Maintenance performance measures, including OEE, availability, MTBF, MTTR, planned maintenance compliance, schedule compliance, and maintenance cost per unit. CMMS systems for asset management, work-order planning, preventive maintenance, backlog control, inventory, and reporting. Electrical, mechanical, hydraulic, pneumatic, robotic, controls, PLC, and industrial automation systems, with the ability to guide technical troubleshooting and escalation. Maintenance planning and scheduling, job plans, standard work, shutdown planning, and resource loading. Spare-parts strategy, inventory optimization, repairable asset management, and supplier technical support. Lean manufacturing and continuous improvement tools, including 5S, Kaizen, TPM, visual management, standard work, and waste elimination. Project management for equipment installation, modifications, commissioning, and launch readiness. Machine safeguarding, lockout/tagout, electrical safety, contractor safety, and applicable environmental and regulatory requirements. Microsoft Office, Power BI, and Microsoft Power Apps; ability to analyze data and automate maintenance reporting and workflows.<br><br><br>Competencies:<br><br>Strong safety leadership and the ability to establish a proactive, disciplined maintenance culture. Strong technical judgment and the ability to make timely decisions during equipment failures and production interruptions. Ability to lead and influence cross-functional teams without relying solely on direct authority. Clear and effective communication of technical information to leadership, engineers, skilled trades, production teams, and external suppliers. Strong planning, prioritization, organization, and follow-through in a high-volume manufacturing environment. Coaching mindset with a demonstrated ability to develop salaried and hourly employees. Strong stakeholder management and relationship-building skills across manufacturing and support functions. Ability to use data and structured problem-solving to identify risk, prioritize actions, and sustain improvements. Resilience and composure when managing multiple priorities, urgent breakdowns, and changing production requirements.<br><br><br>About GM<br><br>Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.<br><br>Why Join Us <br><br>We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.<br><br>Non-Discrimination and Equal Employment Opportunities<br><br>General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.<br><br>We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.<br><br>Accommodations<br><br>General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
<p><strong>About Us</strong></p><p>Kar Porcelain (Bonna Premium Porcelain) is a leading Turkish manufacturer of premium porcelain tableware, serving the global HORECA market. As part of our international growth, we are establishing a new state-of-the-art production facility in Alexandria, Egypt. Join us at the ground floor of an exciting greenfield operation.</p><p><strong>The Role</strong></p><p>We are looking for a versatile HR & Administrative Affairs Specialist to run payroll, recruitment, and administrative operations of our new factory. As a key member of the founding team, you will build these functions from scratch and act as the local HR point of contact, working closely with HQ in Turkey.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><em>Payroll & Personnel Administration</em></p><ul><li>Execute monthly payroll end-to-end in compliance with Egyptian Labor Law No. 14/2025: salary calculations, overtime, deductions, and payments</li><li>Manage social insurance registrations, declarations, and payments; handle income tax procedures</li><li>Maintain personnel files, employment contracts, attendance/leave records, and HR documentation</li><li>Manage onboarding and exit procedures, including work permits where applicable</li></ul><p><strong><em>Recruitment</em></strong></p><ul><li>Run end-to-end recruitment for blue-collar and white-collar positions: job postings, sourcing, screening, interview coordination, and offers</li><li>Build local talent pipelines and relationships with universities, technical schools, and labor offices in Alexandria</li><li>Support assessment processes and reference checks; report recruitment KPIs to HQ</li></ul><p><strong><em>Administrative Affairs</em></strong></p><ul><li>Manage facility services: cleaning, security, catering, and employee transportation, including vendor selection and contract follow-up</li><li>Coordinate government and official affairs: permits, licenses, and correspondence with local authorities and industrial zone administration</li><li>Handle procurement of office supplies, workwear/PPE, and general facility needs; organize travel and accommodation for visiting colleagues</li><li>Support occupational health & safety and social compliance (amfori BSCI) documentation</li></ul><p><strong>What We're Looking For</strong></p><ul><li>Bachelor's degree in Business Administration, Human Resources, Accounting, or a related field</li><li>5-8 years of combined experience in payroll and HR operations, preferably in a manufacturing/industrial environment; recruitment experience is a strong plus</li><li>Solid knowledge of Egyptian Labor Law, social insurance, and payroll taxation</li><li>Experience dealing with government offices in Alexandria</li><li>Fluent Arabic and good working English (written and spoken)</li><li>Strong Excel skills; experience with payroll/HRIS systems is an advantage</li><li>Hands-on, discreet, and solution-oriented personality comfortable wearing multiple hats in a factory start-up environment</li></ul><p><strong>What We Offer</strong></p><ul><li>The opportunity to be part of the founding team of an international manufacturer</li><li>Competitive salary and social insurance in full compliance with Egyptian Labor Law</li><li>Career growth as the facility scales toward full operation, potential to grow into an HR leadership role</li><li>A multicultural work environment with Turkish and Egyptian colleagues</li></ul><p><strong>Location:</strong> Alexandria</p>
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