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<p>Chief Accountant / Senior Finance Manager</p><p>Industrial Manufacturing | Cost Control | Treasury | ZATCA &amp; ERP</p><p>&nbsp;</p><p><strong>Job Title</strong></p><p>Chief Accountant / Senior Finance Manager</p><p>&nbsp;</p><p><strong>Department</strong></p><p>Finance &amp; Accounting</p><p>&nbsp;</p><p><strong>Industry</strong></p><p>Industrial Manufacturing, Project Sales &amp; Trading</p><p>&nbsp;</p><p><strong>Reporting To</strong></p><p>General Manager / Executive Management</p><p>&nbsp;</p><p><strong>Employment</strong></p><p>Full-Time | Egypt</p><p>&nbsp;</p><p><strong>Company &amp; Role Context</strong></p><p>RVK Factory operates a project-driven industrial business involving local manufacturing/assembly, inventory of finished products and components, imported raw materials and parts, special-order procurement, project quotations, customer advances, credit sales, vendor payments and coordination between factory, warehouse, sales, and distribution activities.</p><p>The role therefore requires more than statutory accounting. It must combine strong financial control with manufacturing and inventory costing, cash-flow planning, receivables and collections, treasury, Saudi tax compliance, ERP discipline, budgeting and decision-support reporting for management.</p><p>&nbsp;</p><p><strong>Job Purpose</strong></p><p>To lead the company’s end-to-end accounting and finance function, ensure accurate and timely financial reporting, protect cash and working capital, control manufacturing/operating costs, maintain ZATCA and IFRS compliance, strengthen internal controls and provide management with clear financial analysis for pricing, procurement, inventory and growth decisions.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><p>&nbsp;</p><p><strong>1. Financial Accounting, Closing &amp; Reporting</strong></p><p>·&nbsp; Manage the complete accounting cycle covering general ledger, accounts payable, accounts receivable, inventory, fixed assets, accruals, prepayments, intercompany/related balances where applicable and period-end adjustments.</p><p>·&nbsp; Lead monthly, quarterly and annual closing processes and ensure all reconciliations, schedules and supporting documents are completed within approved deadlines.</p><p>·&nbsp; Prepare management accounts and statutory financial statements in accordance with applicable IFRS requirements and company policies.</p><p>·&nbsp; Maintain a clean chart of accounts, accounting master data and consistent posting controls within Odoo/ERP.</p><p>·&nbsp; Prepare executive financial dashboards covering revenue, gross margin, operating expenses, receivables, payables, inventory, cash, working capital and major variances.</p><p>&nbsp;</p><p><strong>2. Manufacturing Costing, Inventory &amp; Margin Control</strong></p><p>·&nbsp; Develop and maintain reliable costing for manufactured/assembled products, imported components and traded items, including material cost, landed cost, freight/customs where applicable and approved production/overhead allocations.</p><p>·&nbsp; Monitor raw materials, imported components, work-in-process where applicable and finished-goods inventory; investigate stock variances, negative stock, aged inventory and slow-moving items.</p><p>·&nbsp; Review BOM/product cost data and manufacturing cost variances in coordination with Production, Procurement, Warehouse and ERP teams.</p><p>·&nbsp; Perform periodic gross-margin and contribution analysis by product family, project, customer and order; highlight margin leakage and unusual cost movements.</p><p>·&nbsp; Lead or supervise physical inventory counts and ensure timely reconciliation between warehouse records and finance records.</p><p>&nbsp;</p><p><strong>3. Accounts Receivable, Credit &amp; Collections</strong></p><p>·&nbsp; Control customer invoicing, receipts, advances, credit balances and account reconciliations for project-based sales.</p><p>·&nbsp; Monitor aging reports, collection plans and overdue balances; coordinate with Sales and Management on collection priorities and customer credit exposure.</p><p>·&nbsp; Ensure commercial terms in quotations, purchase orders and invoices are correctly reflected in ERP records before financial processing.</p><p>·&nbsp; Maintain accurate customer statements and support resolution of disputed invoices, tax-data issues, delivery documentation or payment allocation problems.</p><p>&nbsp;</p><p><strong>4. Accounts Payable, Procurement Finance &amp; Treasury</strong></p><p>·&nbsp; Control supplier invoices, advances, payment requests and vendor reconciliations; verify supporting approvals and purchase/receipt documentation before payment.</p><p>·&nbsp; Prepare rolling weekly/monthly cash-flow forecasts and payment plans aligned with customer collections, payroll, procurement commitments and operational priorities.</p><p>·&nbsp; Manage bank accounts, banking relationships, facilities, letters of credit, guarantees and other approved treasury instruments where applicable.</p><p>·&nbsp; Optimize working capital by balancing inventory requirements, receivable collection, supplier terms and cash availability.</p><p>&nbsp;</p><p><strong>5. Budgeting, Forecasting &amp; Cost Governance</strong></p><p>·&nbsp; Lead annual budgeting and periodic forecasting for sales, gross margin, payroll, administrative expenses, marketing, factory operations, capital expenditure and cash flow.</p><p>·&nbsp; Prepare Actual vs Budget and trend analyses; identify root causes of material variances and recommend corrective actions.</p><p>·&nbsp; Review service, maintenance, rental, logistics and other recurring contracts from a financial-control perspective.</p><p>·&nbsp; Develop cost-control policies and approval workflows that reduce waste without disrupting factory and project operations.</p><p>&nbsp;</p><p><strong>6. Tax, ZATCA, Audit &amp; Compliance</strong></p><p>·&nbsp; Ensure accurate VAT treatment, timely return preparation, supporting reconciliations and full compliance with ZATCA requirements and Saudi e-invoicing rules.</p><p>·&nbsp; Coordinate zakat/tax files with approved advisors where required and maintain complete documentation for authority reviews.</p><p>·&nbsp; Act as the primary finance contact for external auditors; prepare audit schedules, close findings and maintain a strong audit trail.</p><p>·&nbsp; Maintain finance policies, authority matrices, segregation of duties and document-retention controls in line with management requirements.</p><p>&nbsp;</p><p><strong>7. ERP, Process Improvement &amp; Team Leadership</strong></p><p>·&nbsp; Own finance-process discipline within Odoo/ERP and work with cross-functional teams to improve sales-to-invoice, purchase-to-pay, inventory, manufacturing and reporting workflows.</p><p>·&nbsp; Define finance controls for master data, approvals, posting rights, document references and period locks.</p><p>·&nbsp; Lead, coach and review the work of accounting staff; establish clear responsibilities, deadlines and review standards.</p><p>·&nbsp; Support management with financial evaluation of major projects, special pricing, investments, capex and expansion decisions.</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Key Performance Indicators (KPIs)</strong></p><p><strong>Reporting &amp; Control</strong></p><p>• Month-end closing completed on schedule</p><p>• Accuracy of reconciliations and financial statements</p><p>• Budget/forecast variance and forecast accuracy</p><p>• Inventory reconciliation accuracy and aging control</p><p>• Gross-margin / product-cost variance control</p><p>&nbsp;</p><p><strong>Cash, Compliance &amp; Efficiency</strong></p><p>• Collection efficiency / DSO improvement</p><p>• Cash-flow forecast reliability and liquidity coverage</p><p>• VAT/ZATCA compliance with no avoidable penalties</p><p>• Reduction of aged unreconciled balances</p><p>• Audit findings closed within agreed timelines</p><p>&nbsp;</p><p><strong>Candidate Requirements</strong></p><p><strong>Must Have</strong></p><p>• Bachelor’s degree in Accounting, Finance or a closely related discipline.</p><p>Minimum 15+ years of progressive finance and accounting experience, including substantial senior-management responsibility in a manufacturing, project-sales or inventory-intensive environment.</p><p>• Strong knowledge of IFRS, month-end closing, financial statements, VAT, and Saudi accounting/tax compliance.</p><p>• Advanced Excel skills and high proficiency in ERP systems.</p><p>• Fluent Arabic and strong professional English, written and spoken.</p><p>&nbsp;</p><p><strong>Highly Preferred</strong></p><p>• CMA, CPA, SOCPA or equivalent professional qualification.</p><p>• Experience in industrial manufacturing, engineering products, valves/pipes/pumps, project sales, trading or similar inventory-intensive environments.</p><p>• Hands-on experience in product costing, landed cost, inventory control and gross-margin analysis.</p><p>• Practical Odoo experience, especially Accounting, Sales, Purchase, Inventory and Manufacturing integration.</p><p>• Experience with project collections, customer advances, guarantees/LCs and banking facilities.</p><p>&nbsp;</p><p><strong>Core Competencies</strong></p><p>·&nbsp; High integrity, strong control mindset and attention to detail.</p><p>·&nbsp; Ability to convert accounting data into practical management decisions.</p><p>·&nbsp; Commercial awareness with disciplined risk and cash management.</p><p>·&nbsp; Strong cross-functional communication with Sales, Procurement, Warehouse, Production, HR and Management.</p><p>·&nbsp; Ability to build repeatable finance processes, enforce deadlines and develop team capability.</p>

"Bring your spark, make your mark"<br>At Incandesce Pharmaceuticals, we believe that PEOPLE WHO MAKE THE DIFFERENCE accordingly they are the most important asset we have Stemming from that, we have a current opening for which we invite interested and eligible candidates to apply, namely Medical Representatives as per the following details:<br>Designation: Medical Representative Job Grade: s F001/s F002Territory: Nasr City Territory: Dokki & Mohandseen<br><br>Interested candidates can apply as well via: hr@incandesce.net<br>Job Description A. Essential Duties and Responsibilities:1. Business Knowledge:Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies including Incandesce products, strategies, skills and organization Understand regional and territory’s business objectives and strategies through participating in Cycle and Sales Meetings Attend business meetings and team building activities, share professional promotion experiences, market intelligence with the team and support manager to achieve overall team objectives Proactively participate in business knowledge and skills learning as required by the company. And effectively apply knowledge and skills into day-to-day professional promotion activities Understand customer medical diagnosis and application on Incandesce’s products, submit reports as required by the company in a timely manner Establish and develop professional relationship with customers- Build a constructive and effective external network Detail products in priorities of customers specialty and type of patient profiles2. Strategy Implementation:Execute the visiting plan to determined targeting, coverage and frequency targets Build relationships with target customers to gain product endorsement to generate sales Manage multiple tasks and projects at the same time in accordance with the deadlines and objectives as stated in the Sales Action Plan Provide the customers with the needed information and services Evaluate and interpret sales results of own products and territory Evaluate all activities based on ROI3. Territory Management:Timely and correctly record related information into CRM system per company standards (like call frequency and coverage, meetings, and medical information provision quality, etc). Support manager to ensure the efficiency of systems and processes that enable field-force performance to be reviewed and assessed in both qualitative and quantitative means Organize and attend a fixed number of “events” focusing on the company’s strategic intent Act in line with territory ownership spirit and mind set Provide historical records by maintaining records on area and customer sales. Contribute to team effort by accomplishing related results as needed Give complete, comprehensible and accurate feedback containing all significant events in the territory Job Requirements B. Qualification/Knowledge/Experience:Level of education: Life Science Degree (Pharmacy, Veterinary or Science) Experience : Previous experience of Pharmaceutical promotion is essential Language : Good command of English IT Literacy : Basic knowledge of MS-Office Why Incandesce Pharmaceuticals? At Incandesce , we have inexhaustible and sustainable commitment to talents through engaging and developing them in a career-growth driven organizational culture. With us, there are always opportunities to break new ground. We empower you to fulfill your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. You can follow us via:https://www.linkedin.com/company/incandesce-pharma/?view AsMember=true<br>Website :https://www.incandesce.net/

dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>As an Outbound Sales Executive, you will be responsible for proactively engaging dubizzle listers through outbound calls to drive revenue generation, convert leads into paid listings, and maximise customer value through tailored product recommendations. You will be responsible for understanding customer needs, promoting relevant dubizzle packages, supporting successful payment completion, and ensuring a smooth sales journey that enhances customer satisfaction and business growth.<br><br>Key Responsibilities:<br><br>Conduct outbound calls to potential and existing clients to promote dubizzle products and services and convert listings into paid packages Identify customer needs, listing objectives, and sales opportunities through effective probing and active listening Demonstrate dubizzle products and explain package benefits clearly, tailoring offers based on customer requirements and budget Drive sales conversion by recommending the most suitable package and upselling or cross-selling relevant products where applicable Guide customers through payment options, explain dubizzle's payment portfolio, and ensure successful payment processing Handle objections professionally and confidently to secure customer commitment and close sales Build and maintain strong client relationships to encourage repeat business and long-term engagement Utilise CRM systems, scripts, and sales tools effectively to manage customer interactions and sales Achieve and exceed assigned sales targets and productivity metrics while maintaining service quality Follow up with leads and incomplete transactions to maximise conversion opportunities Adhere to all company policies, procedures, and compliance standards<br><br><br>Requirements<br><br>Qualifications:<br><br>Bachelor's degree in business administration or any related field, or equivalent certification<br><br><br>Experience:<br><br>Minimum 1 year of sales, telesales, or customer-facing commercial experience Previous call center sales experience is preferred Experience in outbound sales, lead conversion, or upselling is an advantage<br><br><br>Knowledge:<br><br>Good understanding of sales techniques and customer engagement practices Familiarity with company products, services, and pricing models Proficient with CRM systems and digital sales tools Strong computer literacy, including Microsoft Office Suite (Word, Excel, Power Point) Ability to work flexible schedules when required<br><br><br>Skills:<br><br>Strong sales, negotiation, and persuasion skills Excellent verbal communication and professional phone presence Strong objection-handling and closing skills Excellent problem-solving ability Strong time management and multitasking skills Ability to work under pressure and achieve targets consistently<br><br><br>Tratits:<br><br>Results-driven and highly motivated by targets and performance Resilient and confident in handling rejection Self-disciplined and proactive Quick learner with adaptability to changing priorities Strong commercial mindset and customer focus Positive attitude and high ownership mentality<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities<br><br><br>#Egyptdubizzle

Company Overview:<br>Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.<br>Our Vision and Values:<br>We aspire to be the chosen home of those with a gift for crafting solutions that empower people and an unwavering passion for learning and innovation. Our core values shape our culture and guide our decision-making. We are committed to:<br>Excellence Responsibility Empowerment Connectivity Courage Responsibilities:<br>The role encompasses, but is not restricted to, the following responsibilities:Proactively engage with business users and product teams to thoroughly understand and analyse product requirements, translating them into clear, concise, and testable scenarios. Collaborate with products owners and teams to review detailed user stories, ensuring they are testable and accurately reflect business needs. Define test strategies, plans, and coverage for both functional and non-functional requirements. Implements scalable and reliable automated tests and frameworks. Design, develop, and maintain automated test scripts for web, mobile, and API testing using tools such as Katalon, Selenium, Appium, Postman, JUnit, NUnit, or equivalent. Implement and maintain automated regression and smoke testing suites integrated into the CI/CD pipeline. Execute test scripts and automated test runs during build pipelines and report results in Azure Dev Ops dashboards while maintaining effective test cases. Integrate automated tests within the Dev Sec Ops pipeline, enabling continuous testing with every build and deployment. Implement security and performance testing as part of automated validation steps. Track and report testing KPIs, analyze software test results and recommends a course of action if necessary to ensure that standards demanded by the organization are maintained. Identify and recommend improvements to testing processes, tools, and methodologies to enhance efficiency and effectiveness. Qualifications Bachelor’s degree in Computer Science, Software Engineering, or related field. Strong understanding of software testing principles, SDLC, and STLC. Proficiency in automation frameworks such as:Selenium / Cypress / Playwright / Appium / Detox / Katalon Postman / Newman / Rest Assured Familiarity with CI/CD pipelines in Azure Dev Ops, Jenkins, or Git Hub Actions. Working knowledge of programming/scripting languages such as Java Script, Type Script, Python, or C#. Experience with test data management and mocking tools. Understanding of SQL and ability to validate data integrity across databases. Exposure to security and performance testing tools (OWASP ZAP, JMeter, etc.) is a plus. Analytical and detail-oriented mindset. Strong communication and documentation skills. Ability to work collaboratively in Agile/Scrum teams. Commitment to automation-first and shift-left testing principles. Automation coverage ratio across modules. Reduction in manual regression efforts over time. Percentage of builds validated automatically in CI/CD pipeline. Defect detection rate pre-release vs post-release. Equal Opportunity Statement<br>While we carefully review all applications, only candidates who meet the specified requirements will be contacted for further consideration. We appreciate your understanding and thank you for your interest.

dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of dubizzle, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>As an IT Manager, you will be responsible and accountable for managing IT Operations for Bayut and dubizzle and supervising the implementation and maintenance of the company's local IT infrastructure. You will work closely with all employees to ensure they can work seamlessly without worrying about IT issues.<br><br>In this role, you will:<br><br>Manage IT Operations for Bayut and dubizzle Manage organizational fiscal years, Capex/Opex planning, forecasting and expense management Proactively identify performance weaknesses and propose solutions Lead teams in problem management, change management and improvement opportunities to reduce incident counts Collaborate with other technical and functional teams to document and support business rules and operating procedures Diagnose and resolve technical issues related to Bayut and dubizzle employees Provide L2 desktop support (Windows/Mac/Linux) Server Administration Set up and configure new laptops and desktops Conduct regular system audits Administer and maintain Wireless access points, VPN and company-issued mobile devices Ensure security and upgrades are applied to desktops and laptops and kept up to date Provide network support and resolve issues with routers and access points Perform support duties, as required, to meet specific operational objectives Provide ongoing guidance, feedback and mentoring support to the team Proactively track, review team performance and provide feedback for improvements Comply and help to maintain quality service by establishing and enforcing the company's standards Identify opportunities for team development and skills advancement<br><br><br>Requirements<br><br>Qualifications:<br><br>Bachelor's degree in Computer Science or a related field Any of the certifications, such as MCSE, MCSA, RHCE, CCNA, or Fortinet<br><br><br>Experience:<br><br>5+ years of experience in IT with a progressive career and at least 1+ years in leading a team Experience in Enterprise Antivirus Solution Experience in managing Active Directory and GPOExperience in managing Firewalls, switches / routers (Preferably Fortinet, Cisco) Experience with various Operating systems, Endpoint Security and Patch management Experience with cloud-based systems and tools Network Management (Cisco Meraki)<br><br><br>Knowledge:<br><br>Familiarity with MDM tools such as Maas360 or Desktop Central is a plus Demonstrated skills in configuring/managing any enterprise-level routers/firewall, such as Cisco, Fortinet and Mikrotik Knowledge of ITIL best practices ITSM knowledge and experience (Preferably Service Now) Proficient with G Suite, Endpoint security, and familiarity with an IT service desk ticketing tool<br><br><br>Skills:<br><br>Strong written and verbal communication, organisational, and problem-solving skills Strong Leadership skills Ability to drive change and adapt quickly<br><br><br>Traits:<br><br>Friendly attitude and the ability to interact with diverse personalities and levels of management<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities <br><br><br>#Egyptdubizzle

Company Overview<br><br>Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop new and highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics in order to deliver better products in the increasingly complex world of chip, board and system design.<br><br>Position Overview<br><br>Join our team in Cairo as an IC Design Consultant and become a trusted technical advisor to our customers. You'll support the adoption and deployment of Siemens' Calibre technologies in the design of complex integrated circuits, helping customers meet their technical objectives. Working alongside a collaborative team, you'll employ various tools and techniques to support the development and enablement of Calibre physical verification flows. This role offers an excellent opportunity to grow your expertise in semiconductor design while building strong customer relationships and making a direct impact on product success.<br><br>Key Responsibilities<br><br>Deliver consulting services covering a broad range of physical verification activities and customer objectives Enable customer adoption of the full capabilities of Calibre EDA software and methodologies Effectively communicate how Siemens' products and services address customer technical objectives Build and maintain strong, positive relationships with customers through technical excellence and responsiveness Collaborate with team members to ensure mutual success and knowledge sharing Travel to customer sites for short or long durations to provide on-site technical support and training<br><br>Qualifications<br><br>Required:<br><br>Bachelor's degree (B. Sc.) in Electronics and Communication Engineering or related field - or equivalent Knowledge of Backend Layout Design and Verification Familiarity with Siemens' Physical Verification tools (Calibre DRC/LVS/x RC/PERC) Programming experience in Linux and Python Ability to travel and work at customer sites for extended periods Strong communication skills, including the ability to present ideas and share knowledge effectively<br><br>Preferred:<br><br>Experience in a similar consulting or application engineering role Experience with semiconductor manufacturing processes Knowledge of advanced verification methodologies<br><br>Why Us<br><br>At Siemens Software, flexibility is how we work—hybrid by default, built on trust and autonomy. Together, 30,000 people across more than 200 countries build technology that shapes the real world. You'll grow through real projects, strong technical peers, and global mobility, backed by the scale and benefits of an industrial software leader. We're committed to equality and inclusion, and we hire based on merit, skills, and impact. Bring your curiosity and creativity and help us shape tomorrow!<br><br>Our Benefits & Rewards<br><br>The total cash compensation range for this position is USD 23,600 to USD 84,500 with 20% of this being comprised of an annual incentive target (100% achievement). The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: https://jobs.sw.siemens.com/benefits/<br><br>Diversity & Inclusion<br><br>We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.<br><br>Siemens Software. Transform the Everyday

About this Position At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of 50,000 pioneers around the globe. The teams in our corporate functions enable the best in our dynamic businesses and in our people to maximize our company’s potential. With our leading brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.<br><br>What You´ll Do<br><br>Build agentic LLM applications (tool-calling, routing, multi-step orchestration) and RAG pipelines over enterprise documents and data. Define evaluation criteria (accuracy, groundedness, cost, latency) before building AI features and iterate against them. Integrate AI into business interfaces (Teams/chat/voice) and enterprise data platforms (SQL warehouse, NL-to-SQL, BI). Develop scalable AI pipelines and integrate models into enterprise systems. Evaluate AI use cases, model performance, accuracy, and business impact. Collaborate with business, data, and technology teams to identify AI opportunities. Implement responsible AI, governance, security, and monitoring practices. Optimize AI solutions for scalability, reliability, and operational efficiency. Stay updated on emerging AI technologies and industry trends. Works closely with: Business stakeholders Data & analytics teams Enterprise architecture Digital transformation teams IT & security<br><br> What makes you a good fit <br><br>Bachelor's degree in Computer Science. 2 - 3 years of relevant work experience. Fluent English speaker with excellent communication skills (both verbal and written) and teamwork abilities. Agent frameworks (Lang Graph / Lang Chain) and tool/function-calling. Async API development (Fast API), Pydantic-style validation, modern Python tooling (uv). Infrastructure as code (Terraform) and CI/CD-based deployment. Machine Learning & Deep Learning Python, SQL, APIs. LLMs, Prompt Engineering, RAG architecture. Cloud platforms (Azure) Problem-solving & stakeholder communication. Microsoft Teams bot / conversational-AI development (Bot Framework / Teams AI SDK (nice to have) MCP (Model Context Protocol) or similar tool-server architectures for multi-agent systems (nice to have). SAP BTP (developer) is a plus Git<br><br> Some perks of joining Henkel <br><br>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year Diverse national and international growth opportunities Global wellbeing standards with health and preventive care programs Gender-neutral parental leave for a minimum of 8 weeks Employee Share Plan with voluntary investment and Henkel matching shares Comprehensive Health Insurance for employee + dependents Employee Assistance Programme provides a wide range of mental health and wellbeing benefits<br><br>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.

Dsquares is a leading provider of loyalty programs in the region, dedicated to crafting exceptional solutions that deepen the connection between brands and their customers. We leverage technology and innovative strategies to transform customer engagement into lasting loyalty.<br><br>Our team is passionate, innovative, and collaborative, always striving for excellence. We seek professionals who can share our vision and contribute to creating unparalleled customer experiences. Join us in shaping the future of customer loyalty.<br><br>About The Role:<br><br>As a Senior Backend Engineer at Dsquares, you will play a crucial role in the design and development of our backend systems that power our loyalty platforms. You will collaborate with cross-functional teams to create high-performance, scalable, and secure services and APIs, ensuring that our solutions meet the needs of our clients and end users.<br><br>Duties & Responsibilities:<br><br>Plan, design, develop, debug, implement and support web-based software applications and services Modify existing software to add new features, fix issues, or improve performance/security Comply with project coding standards and industry best practices Work on a shared codebase, in a team environment, cooperating with co-located and remote team members Improve software quality by conducting systems analysis and recommending changes in policies and procedures Produce detailed software design and specifications Participate in planning for software development sprints, and ensure tasks are completed according to the planned delivery dates Represent the team in collaborations with partners and clients as needed<br><br>Requirements<br><br>Required Skills & Abilities:<br><br>Technical Skills: C#, RESTful API, MS SQL Server, JS, Angular js, Agile (Scrum),Design patterns, object-oriented analysis & design, SOLID principles, TDD, unit Testing, Integration testing, Swagger/Post Man, Node JS, Git, Jira, Log4Net Good understanding of software engineering and design concepts Good problem solving and research skills Good understanding of the full web stack Good knowledge of algorithms and data structures Good understanding of structured database design concepts and practices Good understanding of HTML/JS/CSS concepts Good debugging and tracing Comfortable to work in a fast-paced environment Self-motivated and driven to improve<br><br>Education & Experience:<br><br>Bachelor's degree in Computer Science, Software Engineering, or a related field3 - 5 years of experience in a senior backend engineer role is a must Experience in using MS SQL server and advanced features Experience in working with git code versioning & branching techniques Experience in web application optimization techniques Experience in RESTful API development Experience in software solution and architecture design is a plus Experience in building microservices is a plusExperience in .net Core is a plus Experience in building on top of Azure stack is a plus Experience in code refactoring is a plus<br><br>Benefits<br><br> Financial Growth: Reap the rewards of your hard work with competitive compensation packages Work-Life Balance: Achieve optimal well-being with our hybrid work environment, and regular team-building events Continuous Development: Expand your horizons through our commitment to learning and development opportunities. Perks and Privileges: Celebrate your journey with us through birthday offs, mobile allowances, transportation support, and a host of other employee-centric perks

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for dynamic and experienced AV &amp; BMS Design Engineer to support ongoing design development of several luxury projects worldwide focusing on boutique hospitality assets.<br> This role requires a creative and technical professional who can deliver efficient and innovative engineering solutions while maintaining the aesthetic and functional standards expected in luxury developments.<br> In this role, you will be responsible for design development of luxury villas and boutique hotels engineering systems.<br> You should be able to work independently throughout the day, coordinate with the team when needed, and deliver intermediate results weekly.<br> You will report to a MEP design manager, but collaborate with the entire design team, including but not limited to architects, interior designers, structural engineers, the FF&amp;E procurement team, and client representatives.<br> To succeed in this role, you should have excellent communication and presentation skills, be punctual, detail-oriented, self-organized, and motivated to deliver quality results.<br> Responsabilities Design AV&amp;BMS engineering systems for luxury villas and boutique hotels, ensuring compliance with local building codes, industry standards and client requirements.<br> Collaborate closely with architects, interior designers, and other engineers to integrate systems seamlessly into the overall project Proactively participate in spatial coordination with architectural and structural model, research efficient methodologies, equipment, systems to secure the initial design intent and high-end user experience Timely resolve technical issues and challenges during the design phase Lead the development of detailed drawings, technical documentation, and system specifications using CAD tools, with the support of BIM modelers Perform market research for most updated features and equipment.<br> Oversee equipment selection, ensuring it aligns with project requirements and sustainability goals Provide input during value engineering discussions to achieve the best balance between cost, quality, and performance Supervise the design development, review and approve deliverables of third party designers, consultants, surveyors Stay updated on the latest technologies, trends, and regulations related to AV &amp; BMS systems in the luxury and hospitality sectors Global project exposure — contribute to luxury hospitality developments across Europe, Africa, and Latin America.<br> A truly international team — collaborate across cultures, disciplines, and time zones with people bringing diverse perspectives and expertise.<br> High ownership environment — we value initiative, independent thinking, and people who take responsibility for meaningful work.<br> Growth opportunities — as we scale, we create new roles internally and support team members in expanding their scope and responsibilities.<br> Flexible collaboration formats — depending on the role, we offer fully remote, hybrid, and on-site opportunities designed to support effective collaboration and individual productivity.<br> Work on projects from concept to realization — contribute across the full architectural and engineering journey, from early design through execution.<br> Cross-disciplinary collaboration — engage directly with interiors, architecture, landscape, construction, and operations teams from the earliest project stages.<br> Utopia does not provide visa sponsorship for this position.<br> Degree in Electrical or Building Engineering with a concentration in AV &amp; BMS systems 4 to 10 years of experience in design consultancy or general contractor Experience working on low-rise residential and hospitality projects - private homes and villas, hotels and resorts Excellent communication and presentation skills Proficiency in AutoCAD Professional level of English, both written and verbal</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>* Responsible for specific stations in the bars, delivers food and beverage services to customers, possesses the related knowledge, and always present at his/her station.</p><br><p>* Take and serve guest orders promptly and according to service manual, including offering information about daily specials, soups, drinks to guests. Explain to guests as requested the menu items, their garnish, contents and preparation methods.</p><br><p>* Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</p><br><p>* Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process</p><br><p>* Address guests' service needs in a professional, positive, and timely manner.</p><br><p>* Inform customers about order alternatives and encourage the sales of targeted services.</p><br><p>* Deliver maximum service in each unit, keeping in line with service rules.</p><br><p>* Maintain and any personal belongings of customers that has been left in the workstation and hand such belongings over to his/her supervisors.</p><br><p>* Comply with the departmental instructions and procedures published by the F&amp;B Department.</p><br><p>* Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</p><br><p>* Comply with operational rules.</p><br><p>* Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</p><br><p>* Attend the orientation training.</p><br><p>* Undergo two performance assessments each year.</p><br><p>* Strive to achieve 100% customer satisfaction.</p><br><p>* To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><br><p>* To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><br><p>* To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><br><p>* Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><br><p>* Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><br><br>Qualifications<br><br><p>* Education: At least a high school or vocational diploma</p><br><p>* Experience: At least 2 years of experience in the industry.</p><br><p>* Foreign Language: English is required.</p><br><p>* Courses and Training: Vocational trainings and seminars.</p><br><p>* Computer Literacy: Not required.</p><br><p>* Skills: Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.).</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mission <br><p><b>JOB PURPOSE</b></p><br><br><p>The Customer Service Supervisor is responsible for overseeing station-level customer service and ticketing operations in alignment with the Customer Service Manager and Customer Service Lead. The role ensures consistent, compliant, and customer-focused delivery of frontline services while supporting revenue generation, operational discipline, cash control standards, and a safe, positive passenger experience.</p><br><br><p>This position supervises daily counter and passenger service activities, enforces operational procedures, safeguards cash integrity, and monitors KPIs to ensure effective station operations.&nbsp;</p><br><br> Profile <br><p><b>RESPONSIBILITIES/DUTIES</b></p><br><br><p><b>Team Leadership &amp; Supervision</b></p><br><br><p>•Lead, supervise, and motivate a team of Sr Customer Service Agents and Customer Service Agents.</p><br><br><p>•Allocate staff effectively to operational positions (Ticket Office, TVM, gates) to maintain smooth station operations.</p><br><br><p>•Monitor staff performance, provide feedback, and implement corrective measures as needed.</p><br><br><p>•Mentor and support new hires to ensure knowledge transfer and consistent service delivery.</p><br><br><p>•Conduct team briefings and shift handovers to communicate priorities, operational updates, and performance expectations.</p><br><br><p>•Monitor resolution of complex or escalated customer complaints, intervening as necessary and providing feedback to the Customer Service Lead.</p><br><br><p>•Ensure People of Determination (POD) and vulnerable passengers receive appropriate assistance.</p><br><br><p>•Monitor daily, weekly, and monthly KPIs for assigned customer service teams.</p><br><br><p>•Escalate persistent underperformance to the Customer Service Lead.</p><br><br><p><b>Sales Operations &amp; Revenue Assurance</b></p><br><br><p>•Monitor cash handling and fines procedures; ensure compliance with company policies.</p><br><br><p>•Review and verify custody and revenue across all stations in the designated zone.</p><br><br><p>•Ensure daily cash deliveries are completed on time, with accurate documentation.</p><br><br><p>•Support digital cash handling initiatives (POS machines) to reduce cash risks and avoid coin shortages; coordinate with the Customer Service Lead in case of emergency shortages.</p><br><br><p>•Coordinate with the revenue team to ensure availability of tickets, coins, cards, and receipts.</p><br><br><p>•Ensure proper cash management at all sales points, including float management, secure storage, reconciliation, and variance reporting.</p><br><br><p>•Monitor the operation of ticketing, subscription management, and end-of-shift cash reconciliations.</p><br><br><p><b>Ticket Vending Machine (TVM) Operations &amp; Support</b></p><br><br><p>•Supervise Sr Customer Service Agents in assisting passengers with TVM usage to minimize queues.</p><br><br><p>•Ensure initial and end-of-shift TVM checks are conducted to maintain operational readiness.</p><br><br><p>•Oversee basic troubleshooting, including ticket/card shortages, ticket roll replacement, clearing jams, and approved system resets.</p><br><br><p>•Monitor recurring TVM failures or technical issues and escalate critical matters to station management or technical teams.</p><br><br><p>•Ensure compliance with TVM cash collection and reconciliation procedures; verify documentation of issues and interventions.</p><br><br><p>•Communicate operational updates regarding TVM downtime or reduced functionality to management and guide agents on passenger communication.</p><br><br><p>•Train and mentor agents in proper TVM operation, troubleshooting, and customer guidance.</p><br><br><p>•Take responsibility for escalated TVM issues unresolved by agents.</p><br><br><p><b>Queue &amp; Crowd Management</b></p><br><br><p>•Supervise staff in organizing customer queues during peak hours, high-traffic periods, and special events.</p><br><br><p>•Monitor passenger flow at ticket offices, gates, concourses, and access points to ensure safe and orderly movement.</p><br><br><p>•Identify and intervene in situations that could lead to congestion, delays, or safety risks.</p><br><br><p>•Act as the point of escalation for crowd-related challenges.</p><br><br><p>•Ensure agents communicate queue procedures, waiting times, and service updates effectively.</p><br><br><p>•Provide coaching and training to agents on queue management, crowd control, and passenger communication best practices.</p><br><br><p><b>Administrative &amp; Record-Keeping</b></p><br><br><p>•Supervise Sr Customer Service Agents in processing customer requests, applications, and service forms accurately and efficiently.</p><br><br><p>•Oversee maintenance of logs for customer interactions, transactions, complaints, and service issues.</p><br><br><p>•Review and approve operational updates, pass-on notes, and shift reports to ensure smooth handovers.</p><br><br><p>•Conduct periodic audits of administrative records to verify accuracy and adherence to company policies.</p><br><br><p>•Ensure compliance with attendance policies, uniform standards, and professional appearance.</p><br><br><p>•Identify opportunities for improving administrative processes to enhance efficiency and service quality.</p><br><br><p><b>Internal Coordination &amp; Operational Support</b></p><br><br><p>•Supervise staff in supporting the Station Master Office for non-safety-critical administrative tasks.</p><br><br><p>•Ensure proper recording and communication of shift instructions for smooth handovers.</p><br><br><p>•Ensure timely reporting of operational deficiencies, emergencies, or incidents through the proper chain of command.</p><br><br><p>•Verify fingerprint attendance records against actual attendance.</p><br><br><p>•Provide coaching on operational procedures, record-keeping, and internal coordination protocols.</p><br><br><p><b>Passenger Experience &amp; Customer Relations</b></p><br><br><p>•Investigate and resolve mid-to-high-level customer complaints professionally and promptly.</p><br><br><p>•Support complex case handling and escalate critical issues to the Customer Service Manager as needed.</p><br><br><p>•Maintain accurate complaint records and follow-up actions.</p><br><br><p>•Support implementation of corrective action plans.</p><br><br><p>•Ensure staff consistently apply RDMC’s customer service standards.</p><br><br><p>•Assist with onboarding and training of new customer service staff.</p><br><br><p>•Support coordination during service disruptions or special events.</p><br><br><p><b>Safety Responsibilites</b></p><br><br><p>•Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as</p><br><br><p>•required within the job role.</p><br><br><p>•Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</p><br><br><p>•Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.</p><br><br><p>•All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><br><br><p><b>QUALIFICATIONS:</b></p><br><br><p>•Bachelor’s degree in Business Administration, Commerce, Transport Management, or a related field.</p><br><br><p>•Additional certification in Customer Experience, Service Excellence, or Operations Management is preferred.</p><br><br><p>•Fluent in Arabic and English (written and spoken); knowledge of French is an advantage.</p><br><br><p><b>KNOWLEDGE:</b></p><br><br><p>•Strong understanding of customer service operations in high-volume transport environments (railway/metro preferred).</p><br><br><p>•Knowledge of ticketing systems, cash-handling procedures, and fraud-prevention practices.</p><br><br><p>•Familiarity with KPI management, performance dashboards, and data-driven decision-making.</p><br><br><p>•Solid knowledge of coaching methodologies, competency frameworks, and adult-learning principles.</p><br><br><p>•Understanding of passenger-flow management and station operational dynamics.</p><br><br><p>•Awareness of safety standards and regulatory requirements related to frontline operations.</p><br><br><p>•Proficiency in MS Office (Excel, Word, PowerPoint); knowledge of CRM or ticketing platforms is a plus.</p><br><br><p><b>EXPERIENCE:</b></p><br><br><p>•5–7 years of progressively responsible experience in customer service or transport operations.</p><br><br><p>•Minimum 2–3 years of supervisory or managerial experience leading frontline teams.</p><br><br><p>•Proven experience managing ticketing operations, cash-handling controls, and revenue-related compliance.</p><br><br><p>•Experience in staff evaluation, coaching, disciplinary processes, and performance improvement programs.</p><br><br><p><b>DESIRED BEHAVIORS</b></p><br><br><p>•Customer-Centric Mindset: Consistently prioritizes passenger needs and delivers a positive, professional customer experience across all interactions.</p><br><br><p>•Leadership &amp; Accountability: Demonstrates strong team leadership by motivating staff, providing constructive feedback, and taking responsibility for team performance and operational outcomes.</p><br><br><p>•Integrity &amp; Compliance: Upholds company policies, procedures, and ethical standards, ensuring accurate reporting, cash handling, and adherence to safety regulations.</p><br><br><p>•Problem-Solving &amp; Decision-Making: Proactively identifies operational issues, evaluates options, and implements timely, effective solutions, particularly in high-pressure or escalated situations.</p><br><br><p>•Collaboration &amp; Communication: Effectively communicates with team members, peers, and management; fosters cooperation across departments and ensures smooth internal coordination.</p><br><br><p>•Continuous Improvement: Actively seeks opportunities to optimize processes, enhance service delivery, and implement best practices.</p><br><br><p>•Adaptability &amp; Resilience: Maintains composure, focus, and effectiveness in dynamic, high-volume, and potentially disruptive operational environments.</p><br><br><p>•Safety &amp; Risk Awareness: Models and enforces safety, security, and environmental standards, encouraging a proactive safety culture among the team.</p><br><br><br> </div>

Additional Information Meals provided on duty and days off. Accommodation provided if required.<br><br>Job Number 26119093<br><br>Job Category Food and Beverage & Culinary<br><br>Location 16 Saray El Gezira Street, Zamalek, Cairo 11211, Egypt VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Meals provided on duty and days off. Accommodation provided if required.<br><br>Job Number 26119093<br><br>Job Category Food and Beverage & Culinary<br><br>Location 16 Saray El Gezira Street, Zamalek, Cairo 11211, Egypt VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels si impegna costantemente per ottimizzare l'arte dell'accoglienza, innovando in ogni occasione e mantenendo il comfort della familiarità in tutto il mondo. In qualità di responsabile dell'accoglienza in Marriott Hotels, contribuirai a mantenere la promessa di una "Meravigliosa ospitalità, sempre", offrendo un servizio attento, sincero e innovativo che sostiene e si fonda su questa tradizione viva. Con un nome che è sinonimo di ospitalità in tutto il mondo, siamo orgogliosi di darti il benvenuto per esplorare opportunità di lavoro con Marriott Hotels. Entrando a far parte di Marriott Hotels ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.<br><br>JW Marriott fa parte del portfolio di lusso di Marriott International ed è composto da oltre 100 bellissime proprietà in città d'accesso e in località turistiche uniche di tutto il mondo. JW ritiene che i dipendenti vengano prima di tutto: se i dipendenti sono felici, lo saranno anche i nostri ospiti. I dipendenti JW Marriott sono sicuri di sé, innovativi, autentici, intuitivi e continuano la tradizione del brand che porta il nome del fondatore dell'azienda, J. Willard Marriott. I nostri hotel offrono un'esperienza di lavoro completamente diversa dal resto, in cui farai parte di una comunità e godrai di un vero spirito di squadra con un gruppo eterogeneo di collaboratori. JW crea opportunità di formazione, sviluppo, riconoscimento e, soprattutto, un luogo dove perseguire le proprie passioni in un ambiente di lusso con un'attenzione particolare al benessere olistico. Il trattamento eccezionale degli ospiti inizia dal modo in cui ci prendiamo cura dei nostri dipendenti: è questo il nostro The JW Treatment™. Entrando a far parte di JW Marriott ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.

Job Requisition ID: 180890<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Overview Of The Role:<br><br>The IFB Commercial Purchasing Supervisor is responsible for overseeing the purchasing and supply of all national IKEA FOOD products. The role involves optimizing supply chain efficiency and ensuring adherence to IKEA's purchasing processes and standards. The supervisor works closely with the IKEA Food Manager and other stakeholders to meet operational needs and ensure that stocks are ordered efficiently and are up to standard, taking part in audits and ensuring vendor quality and safety measures.<br><br>What You Will Do:<br><br>Operational Responsibilities<br><br>Execute efficient and cost-effective purchasing of food, beverage, general, and operating equipment according to IKEA FOOD requirements. Liaise with IKEA Food Manager and Kitchen Production Manager to secure all F&B requirements and provide alternatives, economical order quantity, and set the Par Stock levels for all items. Ensure adherence to proper operating standards in the areas of purchasing, receiving, store, and goods issuing. Maintain vendor performance file to ensure quality and consistency. Conduct regular vendor inspections in partnership with Health & Safety leader and culinary leadership. Follow IKEA Purchasing policies and ensure product purchases are supported with three quotations for quality and price comparison approved by the Regional SO Team. Thoroughly scrutinize receiving of all F&B items to ensure safety measures. Implement monthly IFB stock takes according to set guidelines and prepare monthly discrepancy reports with follow-up control measures. Work out quick solutions in case of overstock and/or shortage of products. Recognize and build key relationships with matrix partners and ensure effective communication flow with all relevant stakeholders. Process and document suppliers' requisitions in the NAVISON system. Ensure cleanliness and organization of the IFB supplies and storages. Ensure day-to-day functions of storekeepers are carried out in the department. Familiarize with global food certifications and contribute to menu development considering sustainable and certified resources. Perform physical activities such as lifting, bending, standing, climbing, or walking consistently.<br><br>Financial Responsibilities<br><br>Coordinate with IKEA IFB Admin for invoice postings. Read and analyze KPI and P&L reports.<br><br>Required Skills To Be Successful:<br><br>Advanced computer skills Strong leadership and interpersonal skills Analytical skills with a tactical approach Effective multitasking and problem-solving capabilities<br><br>What Qualifies You For The Role:<br><br>High school degree or equivalent; bachelor's degree in business administration, management, finance, or a related field preferred.3-5 years of successful food purchasing experience from food trading, food retailing, or hotel and restaurant industries. Ability to perform physical activities such as lifting up to 50 lbs unassisted, bending, standing, climbing, or walking consistently. Familiarity with global food certifications and sustainable sourcing practices.<br><br>About Al-Futtaim Group Real Estate<br><br>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.<br><br>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.<br><br>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.<br><br>About Al-Futtaim Malls<br><br>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.<br><br>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.<br><br>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.<br><br>For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/<br><br>About Al-Futtaim Engineering & Technologies<br><br>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.<br><br>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.<br><br>The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.<br><br>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.

The Role<br><br>A full-time RDD Manager Responsible for the comprehensive oversight and execution of the tenant coordination process, ensuring efficient and high-quality design, construction, and life safety compliance for all retail tenancies across Savills managed properties. This pivotal role involves close collaboration with various internal and external stakeholders, including tenants, consultants, contractors, and internal departments, to achieve timely and successful project delivery while upholding the highest standards of the property<br><br>We are looking for a conscientious and driven RDD Manager to join our thriving Property Management team. The role will be based in West Cairo – Sheikh Zayed. Flexibility and a willing attitude are vital.<br><br>Successful candidate will have a proven track record in managing the operations of a property<br><br>Key Responsibilities<br><br>Tenant Fit-Out Management & Oversight<br><br>Execute and maintain robust Tenant Coordination processes, procedures, and standards to ensure efficiency, quality, and adherence to design, construction, and life safety requirements. This involves actively implementing established guidelines, refining existing workflows, and ensuring that all stages of a tenant's fit-out, from initial design submission to final construction, meet the property's exacting standards for aesthetics, functionality, and, most critically, the safety of all occupants and visitors. Manage, plan, record, and direct the RDD department, ensuring all business requirements are met and services are provided effectively. This encompasses strategic planning for departmental operations, allocating resources efficiently, meticulously documenting all project progress and decisions, and leading the team to ensure that all tenant coordination tasks are completed on time and to the required quality, thereby supporting the broader business objectives. Direct and manage the tenant plan check and permit processes. This includes overseeing the thorough review of all tenant design and construction plans against local codes, property guidelines, and technical specifications, as well as guiding tenants through the necessary steps to secure all required permits and approvals from relevant authorities, ensuring legal compliance and smooth execution. Supervise all tenant construction projects, including consultants and contractors. This responsibility entails active on-site and off-site oversight of all construction activities undertaken by tenants' appointed contractors and consultants, ensuring work quality, adherence to approved plans, safety protocols, and progress according to established schedules. Oversee all tenant tie-ins to landlord systems. This involves meticulous coordination and supervision of the connections between the tenant's installed services (e.g., HVAC, electrical, plumbing, fire suppression) and the core building's infrastructure, ensuring proper integration, compatibility, and compliance with all technical and safety standards of the property's base building systems. Close-out tenant construction projects by compiling and submitting all necessary legal documents (e.g., fees, charges, lien waivers, balance reports, as-builts) for allowance returns. This final phase involves a comprehensive collection and verification of all project-related documentation, financial records, and certifications required to formally close out the tenant's construction file, facilitating the accurate processing and returning of any tenant’s allowances as stipulated in their lease agreement.<br><br>Cross-Functional Collaboration & Support<br><br>Collaborate closely with Property Management, Operations, and Leasing teams to streamline tenant construction and facilitate timely project completion. This requires active communication and coordination with these critical internal departments to ensure that tenants fit-outs align with overall property operations, leasing agreements, and management strategies, minimizing disruptions and ensuring a seamless transition for new tenants. Work with the Leasing team to support tenants fit-out requirements and build strong relationships. This includes providing technical expertise during the leasing negotiation phase, advising on potential fit-out challenges or opportunities, and maintaining open lines of communication to ensure tenant expectations regarding their space's build-out are accurately set and met. Provide essential support to the RDD Senior Manager for assigned special tasks. This involves assisting with strategic initiatives, conducting research, preparing reports, or taking on specific project components as directed by the Senior Manager, contributing to the overall effectiveness and objectives of the RDD department. Coordinate actively with MEP teams to ensure smooth unit inspections and alignment with fit-out timelines. This responsibility involves scheduling and facilitating inspections by Mechanical, Electrical, and Plumbing (MEP) specialists, addressing any findings promptly, and ensuring that MEP works are seamlessly integrated into the overall fit-out schedule to prevent delays and ensure systems compliance. Work hand-in-hand with scheme personnel and all internal departments involved in Savills' project consultancy scope to review tenant drawings and coordinate construction. This emphasizes a collaborative approach across various specialized internal teams within Savills, ensuring that all aspects of tenant drawings are reviewed comprehensively from different expert perspectives, and that construction efforts are synchronized across all consultancy projects managed by Savills.<br><br>Design & Standards Compliance<br><br>Ensure timely integration with base building works to facilitate smooth project execution. This means carefully monitoring the progress of the core building construction or renovation to ensure that necessary interfaces and dependencies for tenant fit-outs are completed on schedule, allowing tenants to begin their work without delays caused by base building readiness. Review tenant design packages for compliance with property guidelines. This is a critical step where all architectural, interior design, and technical drawings submitted by tenants are rigorously checked against the established design criteria, material specifications, and aesthetic guidelines of the property to maintain a cohesive and high-quality environment. Maintain and enforce company technical specifications, updating property guidelines based on evolving needs and international retail standards. This involves not only ensuring adherence to current technical documents but also proactively reviewing, revising, and implementing updates to these specifications and property design guidelines to reflect best practices, technological advancements, and emerging international retail trends, ensuring the property remains competitive and modern.<br><br>Project Planning & Financials<br><br>Establish conceptual budgets for tenant projects involving landlord work. This entails developing preliminary cost estimates for any construction or modification work that the landlord (Arkan/Savills) is responsible for within a tenant's space, providing a financial framework for these specific project components. Coordinate any changes to the base building design with the construction team. This involves liaising with the core construction team to communicate and integrate any necessary modifications to the building's structural, mechanical, or architectural elements that may arise due to tenant-specific requirements or unforeseen conditions, ensuring all changes are properly documented and executed. Maintain a comprehensive and ongoing project tenant schedule. This involves creating, updating, and distributing detailed timelines for each tenant's fit-out project, tracking key milestones, deadlines, and dependencies to ensure all projects progress efficiently and are completed within stipulated timeframes.<br><br>Documentation & Communication<br><br>Maintain master copies of all tenant-related documents, including tenant criteria handbooks and contractor rules/regulations. This ensures that a centralized, up-to-date repository of all critical operational and procedural documents is available, serving as an authoritative reference for tenants, contractors, and internal teams. Demonstrate strong communication skills and the ability to provide practical solutions to complex issues. This highlights the need for effective verbal and written communication to articulate requirements, address concerns, negotiate solutions, and mediate disputes. It also emphasizes a pragmatic, problem-solving mindset to navigate the often-complex challenges inherent in tenant fit-out projects.<br><br>Skills, Knowledge And Experience<br><br>Education: Bachelor’s degree in design, Architecture. Skills: Auto CAD, Photoshop, Illustrator, 3D visual programs, Bluebeam & Microsoft Office Experience: at least 4-7 years in Retail design & delivery. Location: Sheikh Zayed<br><br>Over 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.

Role Purpose:<br>The Marketing Campaign Specialist plays a pivotal role in the planning, development, coordination, and execution readiness of Group-led marketing campaigns across Mantrac's diverse markets. Reporting to the Marketing Operations & Analytics Manager, this role serves as the central hub connecting OEM partners, Centres of Excellence, Business Units, Sales Effectiveness teams, and Group Marketing functions to deliver integrated, data-driven marketing campaigns that generate demand, strengthen brand engagement, and contribute to commercial growth. The role is responsible for translating business priorities into structured campaign plans, coordinating campaign assets and content, supporting CRM and marketing automation deployment, and ensuring Business Units receive deployment-ready campaign packages that achieve consistent execution standards across markets. Success in this role requires strong project management, stakeholder engagement, campaign coordination, marketing technology expertise, analytical thinking, and a continuous improvement mindset.<br>Key Objectives:<br>Support the development and delivery of integrated Group-led marketing and demand generation campaigns aligned to strategic business priorities. Coordinate campaign planning activities across Caterpillar, OEM partners, Centres of Excellence, Business Units, Sales Effectiveness, and Group functions to secure alignment and timely delivery. Translate commercial and product objectives into compelling campaign strategies, messaging frameworks, channel plans, and deployment requirements. Manage campaign development processes from concept through deployment readiness, ensuring quality, consistency, and adherence to brand standards. Leverage CRM and marketing automation tools to support audience segmentation, customer journey design, lead capture, nurture workflows, and campaign measurement. Enable successful local execution by preparing comprehensive campaign deployment toolkits and providing guidance to Business Unit marketing teams. Monitor campaign effectiveness and identify opportunities to improve campaign performance, processes, collaboration, and return on marketing investment.<br>Key Responsibilities:<br>1. Campaign Strategy, Planning & Development Support the Marketing Operations & Analytics Manager in developing integrated marketing campaign plans aligned with commercial objectives, product priorities, customer needs, and market opportunities. Assist in defining campaign goals, target audiences, value propositions, key messages, communication channels, timelines, budgets, and KPIs. Develop detailed campaign briefs and project plans that clearly define deliverables, ownership, dependencies, milestones, and success criteria. Coordinate planning meetings and stakeholder workshops to gather requirements and align expectations. Ensure campaign activities are integrated across digital, email, events, content, social media, and partner marketing channels where applicable. Maintain campaign calendars and proactively manage risks, dependencies, and approval processes.2. Campaign Content & Asset Management Coordinate the creation and delivery of campaign content, creative assets, digital collateral, promotional materials, and supporting documentation. Work closely with Graphic Designers, Content Managers, Digital Marketing Specialists, OEM marketing teams, and external agencies to ensure timely asset production. Ensure all campaign content is accurate, compliant, customer-focused, and aligned with Mantrac and OEM brand guidelines. Manage review and approval workflows to ensure efficient stakeholder engagement and timely sign-off. Build and maintain a central repository of approved campaign assets, templates, and best practices for reuse across markets. Support localization requirements while preserving campaign consistency and brand integrity.3. CRM, Marketing Automation & Lead Management Support campaign setup and execution within CRM and marketing automation platforms. Assist with audience segmentation, database targeting, campaign workflows, lead capture forms, landing pages, email journeys, and nurture programs. Ensure campaign tracking mechanisms are implemented to enable performance measurement and lead attribution. Collaborate with Sales Effectiveness teams to ensure efficient lead qualification, routing, follow-up, and reporting processes. Maintain campaign and customer data integrity in accordance with governance standards and data privacy requirements. Support testing and quality assurance activities before campaign deployment.4. Business Unit Enablement & Deployment Develop comprehensive campaign deployment packs including:Campaign objectives and strategy. Audience definitions. Messaging guidelines. Creative assets. Digital deployment instructions. Timelines and milestones. KPI and reporting requirements. Conduct campaign briefings and knowledge-transfer sessions with Business Unit marketing teams. Act as a central point of contact for deployment-related questions and support. Monitor implementation progress across participating markets and coordinate issue resolution where required. Capture local market feedback and deployment learnings for future campaign improvements.5. Performance Monitoring & Analytics Support campaign performance reporting using CRM, marketing automation, and analytics platforms. Consolidate deployment, engagement, lead generation, pipeline contribution, and commercial performance metrics. Develop campaign performance dashboards and summary reports for stakeholders. Conduct post-campaign reviews to evaluate effectiveness against objectives and identify lessons learned. Analyze customer engagement trends and campaign outcomes to recommend optimizations. Support data-driven decision-making through insights and actionable recommendations.6. Process Improvement & Marketing Operations Identify opportunities to improve campaign planning, deployment processes, stakeholder engagement, and operational efficiency. Contribute to the development of campaign governance frameworks, templates, workflows, and operating procedures. Promote best practices in campaign management, CRM utilization, lead management, and marketing effectiveness. Support adoption of new marketing technologies, automation capabilities, and reporting tools. Drive a culture of continuous improvement, collaboration, and operational excellence.<br><br>Qualifications:<br>Experience Essential Minimum 5 years' experience in B2B marketing, campaign management, demand generation, or marketing operations. Proven experience delivering integrated marketing campaigns from planning through execution and performance review. Experience managing multiple stakeholders and coordinating cross-functional projects across different teams. Demonstrated ability to manage competing priorities, deadlines, and campaign workflows effectively. Experience working with CRM and marketing automation platforms to support campaign deployment, lead management, and reporting. Desirable Experience working across multiple countries or regional markets. Experience within OEM, dealer, distributor, or channel-based business environments. Exposure to heavy equipment, industrial, construction, automotive, or engineering sectors. Experience supporting sales enablement, lead nurturing, and customer acquisition programs.<br>Knowledge Essential Strong understanding of integrated marketing campaign planning and execution. Good knowledge of customer journeys, demand generation, lead management, and campaign measurement. Understanding of CRM systems, marketing automation, and digital marketing principles. Knowledge of campaign performance metrics, reporting, and marketing effectiveness. Desirable Understanding of dealer, distributor, and channel marketing models. Knowledge of aftermarket, customer support, and services marketing. Familiarity with marketing analytics, dashboards, and performance reporting tools.<br>Skills Essential Excellent stakeholder management, communication, and influencing skills. Strong project management, planning, and organizational abilities. Ability to translate commercial objectives into actionable marketing campaigns. Excellent coordination and follow-through skills. Strong attention to detail and commitment to quality. Proficient in Microsoft Excel and Power Point. Experience using CRM and marketing automation platforms. Strong analytical and problem-solving capabilities. Desirable Experience with Oracle Eloqua, Salesforce, Hub Spot, Marketo, or similar platforms. Experience managing creative, digital, media, or marketing agencies. Campaign reporting, data analysis, and dashboard development skills. Budget management and campaign optimization experience.<br>Education Essential Bachelor's Degree in Marketing, Business, Communications, Digital Marketing, or a related discipline. Alternatively, equivalent relevant experience in campaign management or marketing operations. Desirable Professional certifications in Digital Marketing, CRM, Marketing Automation, Campaign Management, Marketing Analytics, or Project Management. Salesforce, Eloqua, Hub Spot, Google Analytics, or equivalent certifications.<br>Core Competencies Customer Focus Stakeholder Management Planning, Organising & Controlling Project Management Commercial Awareness Collaboration & Influencing Process Orientation Analytical Thinking Attention to Detail Continuous Improvement Accountability Results Orientation Communication Excellence

1. Role Overview The Security Systems Design Engineer is responsible for the development, coordination, and delivery of electronic security system designs and engineering documentation across commercial, industrial, infrastructure, and mission-critical projects. The role supports the Security Design & Engineering function throughout the project lifecycle, from concept and preliminary design through detailed design, construction support, testing, commissioning, and operational handover. Working under the direction of the Senior Security Systems Design Engineer and Design Manager, the role produces accurate, technically compliant, and coordinated security engineering deliverables in accordance with client requirements, project specifications, company standards, and applicable regulations. The role works closely with Security Design Engineers, Senior Engineers, BIM and CAD resources, Project Managers, consultants, contractors, and clients to ensure security systems are appropriately integrated into the wider project design and can be successfully delivered and maintained.2. Key Responsibilities A. Security Systems Design• Develop and produce engineering designs for CCTV & Video Surveillance, Access Control (ACS), Intrusion Detection (IDS), Perimeter Intrusion Detection (PIDS), Intercom & Emergency Communication, Video Management (VMS), PSIM, Security Command & Control, Security Operations Centres (SOC), Visitor Management, and Integrated Security Platforms.• Prepare and contribute to Basis of Design (BoD), Functional Design Specifications (FDS), Detailed Design Packages, Technical Specifications, Security Schematics, Equipment/Device Schedules, Network Architecture Diagrams, Bills of Materials (BOM), Cause-and-Effect Matrices, and Security Programming Matrices.• Ensure engineering deliverables are accurate, coordinated, technically compliant, and aligned with approved design requirements.• Escalate complex technical issues, design risks, and deviations to the Senior Security Systems Design Engineer or Design Manager as appropriate. B. Design Development & Engineering• Develop security system designs from approved project requirements and design information.• Undertake device and equipment selection, system architecture development, security device layouts, equipment room layouts, rack/cabinet layouts, cable and containment requirements, system connectivity, security zoning, door/access control requirements, CCTV coverage, and interface requirements.• Review architectural, MEP, structural, ICT and other project information to ensure security requirements are appropriately incorporated into the design.• Identify design gaps and technical issues and raise them for resolution. C. Technical Documentation• Prepare and maintain design reports, technical specifications, equipment/device/cable schedules, security schematics, network architecture diagrams, system block diagrams, interface documentation, Bills of Materials, and technical submissions.• Ensure documentation is produced in accordance with company templates, project standards, document control procedures, and client requirements.• Maintain revision control and ensure design changes are accurately incorporated into project documentation. D. Multidisciplinary Design Coordination• Coordinate security system designs with Architectural, MEP, ICT, General Contractor, BIM, CAD, and Project Delivery teams.• Participate in multidisciplinary coordination meetings and technical workshops.• Coordinate security device/equipment locations, containment routes, cable pathways, equipment rooms, security control rooms, server/communications rooms, power requirements, network interfaces, and architectural requirements. E. BIM & CAD Coordination• Work closely with BIM and CAD resources to ensure security engineering requirements are accurately incorporated into project models and drawings.• Review Auto CAD drawings, Revit models, security layouts, equipment layouts, riser diagrams, schematics, and coordination drawings.• Provide technical information and design direction to CAD and BIM resources where required.• Ensure security design information is correctly represented within project BIM and CAD environments.• Support the Senior Security Systems Design Engineer in reviewing design deliverables prior to client submission. F. Client & Stakeholder Support• Support the Senior Security Systems Design Engineer and Design Manager during client and stakeholder engagement.• Participate in client meetings, design workshops, technical coordination meetings, design reviews, requirements gathering sessions, and contractor coordination meetings.• Provide technical responses to routine RFIs, client/consultant comments, technical queries, and site queries.• Escalate complex or commercially sensitive technical matters to the appropriate senior engineering resource. G. Risk-Based Security Design• Support security designs based upon Threat Assessments, Vulnerability Assessments, Risk Assessments, Security Risk Registers, and Operational Security Requirements.• Apply defence-in-depth, layered security, security zoning, CPTED principles, operational resilience, and risk-based technology selection.• Ensure security systems address identified risks and operational requirements.• Support the Senior Security Systems Design Engineer in translating risk and operational requirements into practical engineering solutions. H. Security Systems Integration• Support design and coordination of security system interfaces with BMS, Fire & Life Safety Systems, ICT Infrastructure, Data Centre Management Platforms, Operational Technology (OT), Enterprise Management Platforms, and Third-Party Systems.• Contribute to Interface Control Documents (ICDs), Integration Strategies, Alarm Handling Logic, System Interface Requirements, Security Programming Requirements, and Cause-and-Effect Matrices.• Ensure interfaces are clearly documented and coordinated with relevant engineering disciplines. I. Project Delivery & Construction Support• Provide engineering support throughout Concept Design, Detailed Design, Tender, Construction, Installation, Testing & Commissioning, and Handover.• Support technical queries, RFIs, design changes, site coordination, installation queries, design clarifications, drawing updates, and as-built documentation.• Attend site visits where required to verify installation conditions and support resolution of technical issues.• Review installation information against approved design requirements and identify discrepancies for resolution. J. Testing, Commissioning & Handover• Support testing and commissioning activities to verify installed systems operate in accordance with approved design requirements.• Assist with test documentation, commissioning procedures, system verification, integrated systems testing, defect identification, technical issue resolution, as-built documentation, and handover documentation.• Support the Senior Security Systems Design Engineer and Project Manager in resolving technical issues identified during testing and commissioning. K. Pre-Sales & Business Development Support• Provide technical support to Pre-Sales and Business Development activities where required.• Assist with client requirements, technical scope development, preliminary system designs, equipment selection, technical proposals, Bills of Materials, design effort estimates, technical clarifications, and solution development.• Provide practical engineering input to ensure proposed security solutions are technically viable and deliverable.3. Technical Expertise & Tools Enterprise security platforms: Genetec, Lenel S2, Gallagher, Milestone Systems, Avigilon, Axis Communications, Hanwha Vision, and Bosch Security Systems. Working knowledge: CCTV & Video Management Systems, Access Control, Intrusion Detection, Perimeter Security, Security Operations Centres, Security Systems Integration, Structured Cabling Infrastructure, Security Network Architecture, Data Centre Security, Critical Infrastructure Security, and Security Testing & Commissioning.4. Key Interfaces• Design Manager; Senior Security Systems Design Engineer; Security Design Engineers.• CAD Engineers; BIM Engineers; Project Managers; Project Engineers.• Pre-Sales Team; Maintenance Team; Site / Installation Teams.• Clients; Consultants; Main Contractors; Specialist Security Vendors.5. Qualifications & Experience• Degree, diploma, or equivalent technical qualification in Electronic Engineering, Electrical Engineering, Security Systems Engineering, ICT, Telecommunications, or a related discipline.• Typically 4–8 years of relevant experience in electronic security systems design and engineering.• Experience developing and coordinating security system designs.• Experience working within multidisciplinary engineering and construction environments.• Experience with commercial, infrastructure, industrial, Data Centre, or other technically complex projects.• Experience preparing technical design documentation and coordinated engineering packages.• Experience supporting construction, testing, commissioning, and handover activities.6. Preferred Certifications & Accreditations• SIRA Accreditation; Genetec Certification; Gallagher Certification; Lenel S2 Certification.• Milestone Certification; Axis Certification; CPTED Qualification.• Autodesk Revit Certification; BIM Certification.

**************** About Studio 360 ***************At Studio 360, we are more than just a design studio — we serve as the creative and technical engine behind Azizi Developments. Since our establishment in 2017, our multidisciplinary team has delivered innovative solutions in architecture, engineering, interiors, landscape, and MEP across a diverse array of sectors, including residential, commercial, hospitality, healthcare, and master planning. With three offices and a shared passion for excellence, we merge creativity, precision, and a human-centric approach to bring visionary projects to life. We lead in digital transformation by integrating advanced technologies and Building Information Modeling (BIM) at every stage of our design and delivery process. At Studio 360, you will be immersed in a dynamic environment where bold ideas, collaboration, and innovative tools converge to shape the skylines of tomorrow.************************************************<br>Job Title Mechanical Team Lead (Plumbing & Firefighting) Department MEP Design Team Reporting Line Reports to: MEP Design Manager / Head of MEP Design Location: Cairo, Egypt (Design Back Office) Supporting: Head Office – Dubai, UAELevel of Seniority Senior / Team Lead Company Overview The company's main office is based in Dubai, UAE. This position is based in the company's design back office in Cairo, Egypt, which operates as a technical design support hub delivering MEP design services for projects managed and executed by the Dubai head office. Job Purpose The Mechanical Team Lead (Plumbing & Firefighting) leads a team of engineers and BIM modelers responsible for the design and delivery of plumbing and fire protection systems across commercial, residential, hospitality, and healthcare projects, primarily serving the UAE and KSA markets. Beyond individual design ownership, this role carries direct people-leadership accountability: planning and allocating team workload, reviewing technical output for quality and code compliance, and acting as the discipline's primary technical authority in coordination with the Dubai head office, clients, and other engineering disciplines. Key Responsibilities Team Leadership & Resource Management Lead, organize, and allocate the work of plumbing and firefighting engineers, designers, and BIM modelers across concurrent projects, balancing workload against deadlines and project priorities. Provide day-to-day technical supervision, mentoring, and career development support to team members, reviewing their design output for accuracy, consistency, and code compliance. Plan resourcing needs for upcoming projects and provide input to hiring, onboarding, and training of new team members. Conduct technical training sessions to raise the team's design and BIM competency levels. System Design & Engineering Lead and review the design of plumbing systems, including domestic hot and cold water supply, drainage, sewerage, storm water, grey water, and (where applicable) medical gas and LPG/NG systems. Lead and review the design of firefighting systems, including sprinkler networks, wet/dry standpipes, fire hydrant systems, fire pump and tank sizing, hose reels/cabinets, and clean-agent suppression systems (e.g., FM200) where required. Oversee hydraulic calculations, pipe sizing, pump sizing, tank sizing, and static pressure calculations, using software such as Elite Fire/Hydratec or equivalent. Review and approve general arrangement drawings, riser/isometric diagrams, schedules, and technical specifications prepared by the team. Prepare and/or review early-stage design concepts, space allocation requirements, and basis-of-design documentation at each project stage. BIM & Multidisciplinary Coordination Oversee plumbing and firefighting modeling in Revit MEP, ensuring model accuracy, LOD compliance (up to LOD 500 where required), and adherence to the project BIM Execution Plan. Direct clash detection and coordination using Navisworks Manage, working closely with HVAC, Electrical, Architectural, and Structural teams to resolve conflicts before issue. Lead or participate in regular multidisciplinary coordination meetings, driving timely resolution of design and interface issues. Codes, Compliance & Authority Submissions Ensure all plumbing and firefighting designs comply with NFPA, UPC/IPC, and local authority requirements, including Dubai Civil Defence, DEWA, Trakhees, ADM, and the Saudi Building Code/Saudi Civil Defence requirements as applicable. Oversee preparation and submission of authority approval packages, and lead resolution of authority review comments. Project & Client Management Act as the primary technical point of contact for the plumbing and firefighting discipline with the Dubai head office, clients, consultants, and contractors, ensuring alignment on design intent and delivery schedules. Attend client and project meetings, presenting design solutions and addressing technical queries directly. Take responsibility for the discipline's scope delivery within agreed budget and schedule, providing regular progress updates to project and design management. Review shop drawings, material submittals, and vendor data for technical compliance during the construction phase, and support site teams with technical clarifications. Support tender and proposal stages with technical input, quantity take-offs (BOQs), and preliminary design. Required Qualifications Bachelor's degree in mechanical engineering or a related field. Registration or eligibility for registration with a relevant professional body is an advantage (e.g., Engineers Syndicate, Saudi Council of Engineers for KSA-facing work). Required Experience10+ years of progressive experience in plumbing and firefighting design engineering, with a strong track record on projects in the UAE and KSA markets. Demonstrated experience leading or supervising a team of engineers and/or designers, including workload planning and technical mentoring. Proven experience within an MEP design consultancy, engineering back-office, or similar setup supporting Gulf-region projects. Experience across a range of project types (commercial, residential, hospitality, healthcare, high-rise, or mixed-use) is preferred; experience with major client/authority frameworks (e.g., Dubai Civil Defence, MOH/CBAHI-compliant healthcare projects, high-rise/tower developments) is an advantage. Required Technical Skills Expert-level knowledge of Autodesk Revit MEP and Navisworks Manage for plumbing and firefighting modeling, coordination, and clash detection. Strong proficiency in Auto CAD for design, drafting, and legacy drawing review. Strong knowledge of hydraulic/fire calculation software (e.g., Elite Fire, Hydratec, or equivalent). Solid working knowledge of NFPA, UPC/IPC standards, alongside UAE and KSA local codes and authority approval processes. Familiarity with BIM execution plans (BEP), LOD requirements, and common data environment (CDE) platforms (e.g., BIM 360/ACC). Strong technical report writing, specification development, and BOQ preparation skills. Key Competencies Proven leadership, team management, and mentoring capability. Strong engineering judgment and independent decision-making ability. Excellent communication and stakeholder management skills, particularly in a cross-office (Cairo–Dubai) working model and with clients, consultants, and authorities. Ability to manage multiple projects, competing priorities, and tight deadlines across a team. Detail-oriented with a strong commitment to design quality, safety compliance, and code adherence. Composed and effective under pressure, with strong organizational skills. Working Conditions Based in the Cairo design back office, working in direct support of live projects managed from the Dubai head office. May require occasional coordination calls aligned with Dubai/KSA working hours. Occasional travel to Dubai or project sites in KSA may be required, based on project needs.

HCLTECHHCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040. To learn more about how we can supercharge progress for you, visit www.hcltech.comNote: Candidates must be eligible to work in Egypt. Fluent in Arabic and English.<br>Job Summary:As a member of the Site Services team the candidate will provide high quality support with very good customer service, technical expertise and timeliness. This position has frequent contact with users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands-on support to other IT teams including but not limited to Audio Visual, Network, Server and print services.<br>Essential Duties and Responsibilities Researches, resolves and responds to complex questions received via telephone calls or escalations, and provides support on services in accordance with current standards. Follows up with user to ensure problem is resolved satisfactorily. Acquires and maintains knowledge of relevant product offerings, current support policies, and methods of support delivery, in order to provide technically accurate solutions to users. Develops and provides technical coaching and mentoring to other desktop services staff and company associates. May act as product liaison for major products, working with other areas of IT, other departments and third-party vendors to solve technical issues as needed. Installs new or upgraded hardware/software as assigned via service requests. Coordinates installation with the user and follows up to insure customer satisfaction. Must be able to manually lift up to thirty (30) pounds when moving and repositioning personal computers and ancillary equipment. Provide accurate and timely logging of customer incidents and tasks to meet agreed upon service levels. Demonstrate initiative and act independently to resolve problems. Participate as a member of the rotating IT on-call team that provides 24 hour support to internal customers. Not all sites require on-call participation. Participate in team projects as requested. Management of onsite AV Technical Management, including configuration & installation of AV devices Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD/Plasma Displays Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer Coordinate with AV equipment OEMs for resolution/workarounds, when required Assist with company meetings/functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (AMX, Crestron) operations Interact with client Customer Help Desk ticketing system to respond to end user requests Coordinates with client staff to determine AV basic infrastructure requirements for any new conference room or media design Setup and breakdown of all onsite meetings Daily system testing to ensure equipment and room functionality Responsible for escalating all “next level” break fix issues to their manager for resolution Perform remote testing for local and regional offices Ensure all AVS spaces are presentable for use Polycom AV equipment management and configuration Videoconferencing experience including operation, call set-up and equipment Establishing and testing of individual and group VC sessions, i.e. meeting support, including consultation of users on best possible connection type<br>Skills and Abilities Customer focused – Customer is #1 Attitude Personal accountability for results Detail oriented Strong analytical and troubleshooting skills High integrity Minimum of 2 years’ technical experience in providing Deskside Support PC hardware repair (Dell/HP), Windows system support, OS X Support Software installation/troubleshooting Performing Tech Refresh Mobile device support (i OS/i Phone/i Pads) – excluding warranty hardware repair Networking Asset tracking Stock room management Basic support in Video conferencing equipment Must have experience in working with third party client managed mobile applications. Experience in Mobile Device Management and Mobile Application Management. ( i Phone and Android ) Hands on Experience in server side maintenance like upgrading and patching activities. Candidate should have knowledge over MS Access , Service Now, Sql Server. Experience in working on Intune and Blackberry UEM.<br>Education / Expertise Technical degree with 2 years of technical experience; or high school diploma/GED with 3 years of technical experience. Minimal 1 years of experience in hardware, software and networking implementation and troubleshooting in a Helpdesk or Deskside Support environment. Must possess established customer service skills through 2 years of professional customer service experience. Technical Certification in the similar field will be an added advantage Ability to manage multiple priorities and follow through on projects to completion. Ability to work with customers and achieve successful outcomes in handling difficult situations. Proven ability to communicate effectively with a wide variety of customers by phone, in person or via e-mail. Capability to work effectively as a team member, as well as independently on multiple projects. Benefits A supportive, diverse, and global team with a brilliant culture. Competitive compensation and benefits that includes up to 21 days’ vacation per year, various insurances like Term life and Business Travel insurance. These are apart from the statutory benefits applicable in the country. Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits as per the law of the land. Great opportunities to make the role your own, upskill yourself and get involved with exciting projects. Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Women Connect, Sparks – Engagement Champion to name a few. For more information on how we process your personal data, please refer to HCLTech’s Candidate Data Privacy Notice. To know more about us visit – www.hcltech.com

Staff Data Engineer<br>About the Role Intellias is looking for a Staff Data Engineer to join a large-scale digital healthcare initiative focused on building the data and AI foundations that power personalized healthcare experiences. This is a Staff-level Individual Contributor role for an engineer who combines deep data engineering expertise with distributed systems thinking, backend development, and technical leadership. You will design and build scalable data infrastructure, solve complex cross-platform engineering challenges, and establish technical patterns and standards adopted across multiple engineering teams. The role is highly hands-on while also requiring the ability to provide technical direction, mentor experienced engineers, and influence architecture across the broader platform.<br>Project Overview The project is building a FHIR-based healthcare data platform that integrates data from EHRs, healthcare applications, wearables, portals, and other sources to enable connected and personalized healthcare experiences. The platform supports:Real-time and batch data processing Operational and analytical workloads Healthcare interoperability Data-intensive product capabilities Machine learning and AI use cases Scalable, cloud-native data infrastructure<br>The technology landscape includes Python, PySpark, Apache Spark, Kafka, Duck DB, Prefect/Airflow, Fast API, Mongo DB, Docker, Kubernetes, and cloud-native infrastructure. The core engineering challenge is to build secure, reliable, and scalable data foundations capable of processing heterogeneous healthcare data while supporting product engineering, analytics, machine learning, and emerging AI capabilities.<br>What You’ll DoDesign and implement solutions for large-scale, ambiguous data engineering and distributed-systems challenges. Architect, build, and evolve real-time and batch data infrastructure supporting operational, analytical, and AI/ML workloads. Design and scale event-driven data pipelines using technologies such as Kafka, Spark, and PySpark. Build production backend services and APIs using Python and Fast API to support data and platform capabilities. Define scalable approaches to data ingestion, transformation, modeling, validation, storage, and delivery. Design data architectures that address schema evolution, data quality, heterogeneous data integration, scalability, and operational reliability. Establish and champion technical standards, architectural patterns, engineering best practices, and reusable platform components. Serve as a cross-team technical authority for data systems, distributed processing, pipelines, and platform architecture. Improve the reliability, scalability, performance, and cost efficiency of data infrastructure. Implement robust observability, logging, monitoring, and alerting across distributed data systems. Design systems with security, privacy, healthcare compliance, and scalability built in from the beginning. Improve engineering workflows, CI/CD pipelines, automated testing, and production deployment practices. Collaborate closely with Product, ML/AI, Platform, Infrastructure, and application engineering teams to develop shared data capabilities. Provide technical mentorship through architecture reviews, design discussions, pairing, and knowledge sharing. Evaluate emerging data and AI technologies and introduce them where they provide measurable improvements to platform capabilities or engineering efficiency. Remain hands-on with production engineering, validating architectural decisions through implementation and operational experience.<br>What You Bring Required Qualifications5+ years of professional software and data engineering experience, including at least 3 years working with large-scale distributed data systems. Deep expertise designing and building scalable data platforms, pipelines, and distributed processing systems. Strong hands-on proficiency in Python, with production experience using technologies and libraries such as PySpark, Pandas, and Fast API. Strong experience with Apache Spark/PySpark and distributed data processing at scale. Experience designing and implementing real-time and batch data pipelines using Kafka, Spark, or comparable distributed processing technologies. Strong understanding of data architecture, data modeling, schema evolution, data quality, and heterogeneous data integration. Experience with workflow orchestration technologies such as Prefect, Apache Airflow, or equivalent. Experience building production backend services and APIs supporting data and platform capabilities. Strong SQL skills and hands-on experience with modern data storage technologies, including relational and NoSQL databases such as Mongo DB. Strong understanding of distributed systems principles, including scalability, reliability, fault tolerance, consistency, and performance. Experience designing and implementing observability, logging, monitoring, and alerting for distributed data systems. Strong cloud-native engineering experience, including Docker, Kubernetes, CI/CD, and production deployment practices. Proven ability to independently design solutions for ambiguous, large-scale engineering problems spanning multiple systems and teams. Demonstrated experience establishing technical standards, engineering patterns, development practices, and reusable platform capabilities. Strong technical leadership skills, including experience mentoring senior engineers, conducting design reviews, and influencing architecture without formal people-management authority. Strong understanding of security, privacy, and data protection principles for production data platforms. Professional English proficiency sufficient for direct collaboration with U. S.-based engineering, product, ML, and platform teams. Bachelor's degree in computer science, Engineering, or a related field.<br>Nice to Have Experience with FHIR, HL7, C-CDA, or other healthcare interoperability standards. Previous experience in healthcare, Health Tech, or another regulated data environment. Understanding of HIPAA, HITECH, or comparable data privacy and compliance requirements. Experience deploying or supporting LLMs, ML models, AI-enabled data products, or retrieval-based systems. Experience building data infrastructure supporting ML/AI workloads and production inference. Hands-on experience with observability technologies such as Open Telemetry, Datadog, Prometheus, or similar platforms. Experience with Duck DB or modern analytical data-processing technologies. Experience with AI-assisted engineering tools such as Claude Code, Git Hub Copilot, Cursor, or comparable solutions. Contributions to open-source projects or publicly available engineering initiatives.<br>Why Join This Initiative? This role offers the opportunity to shape the data and AI foundations of a modern healthcare platform operating at significant scale. You will work on technically complex challenges spanning:Distributed data processing Event-driven architectures Backend services Cloud-native infrastructure Healthcare interoperability Data platform architecture AI/ML enablement<br>As a Staff-level Individual Contributor, your impact will extend well beyond individual services or pipelines. You will establish architectural patterns, influence technical decisions across teams, mentor experienced engineers, and help define how the broader engineering organization builds and operates data-intensive systems. At the same time, this is fundamentally a hands-on engineering role. You will design systems, build critical components, validate architectural decisions through code, and remain closely connected to how systems behave in production. This position is particularly well suited for an engineer who wants to combine deep technical expertise with organization-wide engineering influence while building data infrastructure that directly enables better healthcare products and emerging AI capabilities.