Call Center Jobs in Egypt

Presales Engineer Department: Pre Sales Engineering Location: Konecta Egypt - New Cairo Experience Level: 2 – 5 Years Employment Type: Full-Time JOB OVERVIEWWe are seeking a dynamic and technically grounded Presales Engineer to join our team at Konecta Egypt. In this role, the nominee will act as the crucial technical bridge between our enterprise customers and the account executive team, leading technical discoveries, architecting tailored infrastructure solutions, delivering compelling demonstrations, and directly driving commercial success. Whether the background is as a Pre-Sales Specialist, Solutions Architect, Technical Sales Engineer, or Technical Account Manager, the selected candidate will play a hands-on role in converting technical opportunities into closed revenue. KEY RESPONSIBILITIESArchitect robust, scalable architectures leveraging Servers, Storage (SAN/NAS/NVMe), Data Center enterprise designs, Hybrid Cloud environments, and Virtualization platforms (e.g., VMware, Hyper-V, Nutanix, KVM). Author tailored technical proposals, and detailed responses to RFPs, RFIs, and RFQs. Take direct accountability for meeting or exceeding assigned quota targets through technical leadership during the sales cycle. Delivery tailored technical presentations, product demonstrations, and Proofs of Concept (POCs) to technical decision-makers and C-level executives. Serve as a trusted advisor, translating complex infrastructure capabilities into clear business value and ROI analyses. Build deep, ongoing technical relationships with key decision-makers across mid-market and enterprise prospective client accounts. QUALIFICATIONS & SKILLSExperience: 2 to 5 years of hands-on experience in technical sales, solution architecture, pre-sales engineering, or technical account management. Core Technical Knowledge: Solid working knowledge of Data Center architecture, enterprise Servers & Storage. Communication & Presentation: Outstanding verbal and written communication skills; ability to articulate technical ideas to non-technical executives. Problem Solving & Multitasking: Strong problem-solving mindset with the ability to manage multiple complex customer evaluations simultaneously.

Duties & Responsibilities:1. Handle internal communication & follow up with all Departments concerned with SMEs facilities’ cycle; with the main objective of speeding up the Approval & Booking Cycle (Departments include: Risk Assessment, Investigation, Conformity & Credit Admin.…etc.).2. Follow up on all issues related to Credit Operations with concerned back office departments to speed up the Credit Disbursement cycle.3. Ensure the regularity, utilization and proper implementation of the credit facilities granted to the client.4. Responsible for serving assigned accounts with the objective of providing efficient customer service through proactive serving and timely coordination with other Support Functions/Head Office Departments.5. Access Workflow Tool to upload & track all SMEs Files and prepare pipeline reports and action plans whenever needed6. Maintain knowledge of the CBE rules and regulations governing SMEs clients. Prepare CBE rating, statistics, and periodic reports (such as provisions, overruns, and fiscal stamps).7. Manage registers, filing, and archiving of files. Preserve all original documentation of SMEs credit facilities (agreements, covenants, contracts, promissory notes…etc.) on a regular basis at the facilities’ documentation custody center - Abu Rawash.8. Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible.9. Ensure the correct adoption of policies and procedures in order to guarantee that the bank business is conducted in compliance with Local Laws, Internal Rules and Regulations, as well as, International Standards.<br>Job Specifications:<br>Education: Bachelor’s degree in business, Commerce, Economics or MBA substitute. Experience: Fresh grades Skills:Very Good analytical skills & attentive to details Interpersonal and communication skills Ability to manage different tasks and assignments in parallel and in a timely manner Very good computer knowledge Fluent in spoken and written Arabic and English Working Conditions:Based in Branches

Job title: Accounting Specialist – Claims & Bonuses - Shared Service Center Overview: This role is responsible for maintaining accurate and up-to-date financial and operational master data to support smooth business operations and effective decision-making. The position will manage customer/vendor agreements, credit limits, claims and bonus-related activities, while ensuring data accuracy, timely processing, and compliance with company policies and governance requirements. Key Responsibilities: Maintain and update customer and vendor agreements in the relevant systems. Ensure accurate and timely customer/vendor master data maintenance. Manage updates to credit limits, stop-lists, and related customer information in accordance with approved procedures. Maintain and update customer, vendor, and agreement master data. Maintain services/product master data and ensure information is accurate and complete. Process and coordinate claims-related activities, ensuring accurate documentation and timely resolution. Review master data and transactions for completeness, accuracy, and consistency, and follow up on discrepancies. Ensure all updates and transactions are supported by the required approvals and documentation. Maintain proper records and documentation in line with internal policies and audit requirements. Identify opportunities to improve processes, reduce manual work, and enhance data quality and operational efficiency. Ensure compliance with company policies, internal controls, and governance requirements. Qualifications: Bachelor’s degree in Accounting, Finance, Business Administration, or a relevant field. Good understanding of accounting and financial processes. Strong attention to detail and commitment to data accuracy. Ability to work with confidential financial and commercial information Experience / Skills: 1-2 years of experience Fluent English is a must. Good knowledge of ERP systems and MS Office, particularly Excel. Ability to manage multiple requests and meet deadlines. Strong communication and coordination skills. Experience working with master data, agreements, claims, rebates/bonuses, or credit management is an advantage.

Job title: Accounting Specialist – Claims & Bonuses - Shared Service Center Overview: This role is responsible for maintaining accurate and up-to-date financial and operational master data to support smooth business operations and effective decision-making. The position will manage customer/vendor agreements, credit limits, claims and bonus-related activities, while ensuring data accuracy, timely processing, and compliance with company policies and governance requirements. Key Responsibilities: Maintain and update customer and vendor agreements in the relevant systems. Ensure accurate and timely customer/vendor master data maintenance. Manage updates to credit limits, stop-lists, and related customer information in accordance with approved procedures. Maintain and update customer, vendor, and agreement master data. Maintain services/product master data and ensure information is accurate and complete. Process and coordinate claims-related activities, ensuring accurate documentation and timely resolution. Review master data and transactions for completeness, accuracy, and consistency, and follow up on discrepancies. Ensure all updates and transactions are supported by the required approvals and documentation. Maintain proper records and documentation in line with internal policies and audit requirements. Identify opportunities to improve processes, reduce manual work, and enhance data quality and operational efficiency. Ensure compliance with company policies, internal controls, and governance requirements. Qualifications: Bachelor’s degree in Accounting, Finance, Business Administration, or a relevant field. Good understanding of accounting and financial processes. Strong attention to detail and commitment to data accuracy. Ability to work with confidential financial and commercial information Experience / Skills: 1-2 years of experience Fluent English is a must. Good knowledge of ERP systems and MS Office, particularly Excel. Ability to manage multiple requests and meet deadlines. Strong communication and coordination skills. Experience working with master data, agreements, claims, rebates/bonuses, or credit management is an advantage.

Keeta, an independent brand of Meituan, is redefining food delivery across Hong Kong, Saudi Arabia, Brazil, and the Middle East. As we continue to scale rapidly, delivering exceptional customer experiences starts with a strong quality culture.<br>We're looking for a Quality Assurance Specialist to drive quality excellence across our customer support operations, ensuring consistent service standards, vendor performance, and continuous improvement across every customer interaction.<br>What You'll DoQuality Assurance & Governance Monitor and evaluate customer interactions across voice, chat, and email channels. Drive quality governance across internal teams and BPO partners, ensuring compliance with QA standards and KPIs. Performance Analysis & Continuous Improvement Analyze quality trends, DSAT drivers, and operational risks to identify improvement opportunities. Lead root cause analyses and recommend data-driven solutions to improve customer experience. Vendor & Stakeholder Management Conduct vendor performance reviews, calibration sessions, and quality governance routines. Partner with Operations and vendor teams to implement action plans and improve performance. Reporting & Coaching Develop quality dashboards and performance reports for leadership. Deliver structured feedback, support coaching initiatives, and promote a culture of continuous learning and operational excellence.<br>What We're Looking For5+ years of Quality Assurance experience within a contact center or BPO environment. Previous experience overseeing vendor quality performance and governance. Strong understanding of QA methodologies, scorecards, calibration, and customer experience standards. Experience evaluating voice, chat, and email interactions. Excellent analytical, reporting, and root-cause analysis skills. Strong stakeholder management and communication skills. Fluent in Arabic and English. Willingness to travel to vendor sites as business needs require.<br>Why Join Keeta????? Make a meaningful impact – Help shape world-class customer experiences across one of the fastest-growing delivery platforms.???? Accelerate your career – Take ownership of quality initiatives with regional visibility and influence.???? Continuous learning culture – Collaborate with talented teams and grow your expertise in customer experience and operational excellence.???? High-impact environment – Partner with Operations, Training, and vendor teams to drive measurable business improvements.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview To manage and grow customer accounts by ensuring timely delivery, and optimal product availability. This includes maintaining proper credit and cash collection, forecasting van loads to prevent stockouts, executing pricing and promotional guidelines, and achieving best-selling positions in stores. The role also involves analyzing past performance, monitoring stock levels, presenting tailored order suggestions, and capturing competitor activity to maximize sales and strengthen customer relationships. Responsibilities Review and understand sales development objectives Review routing schedule including any off-schedule visit Review previous delivery performances for scheduled customer (volumes sold, % returns, order fill rates) Review distribution center (DC) stock availability of top SKUs, innovation guidelines for new products and on-going promotions campaigns Review point of sales stock levels and out of stock in order to define a suggestion Present suggested order to the customer, discuss objectives and adjust order accordingly Obtain bestselling position in the account Capture competitor presence and store execution when requested Ensure pricing guidelines are fully executed Ensure proper Credit management and Cash Collection from Accounts as well as cash deposits Oversee Truck Loading Daily and forecast Van load needed to complete day without going out of stock Ensure MSL is sold to every account Qualifications Qualifications: Bachelor’s degree is a must / مؤهل جامعي Experience in sales, preferably within the food and beverage industry / خبرة في المبيعات و خاصة شركات الصناعات الغذائية Basic computer literacy / المعرفة بالكمبيوتر Capabilities &amp; Skills: Ability to work effectively with people from diverse backgrounds/ القدرة على التعامل مع خلفيات متنوعة Strong analytical thinking skills, capable of identifying opportunities. / مهارات التفكير التحليلي الجيد و القدرة على تحديد الفرص Excellent communication skills. / مهارات التواصل الجيدة Strong leadership abilities / مهارات القيادة القوية</p> </div>

About Tech Mahindra Egypt Join Tech Mahindra Egypt, a fast-growing global delivery hub providing customer experience, operations, and digital business services to international clients. With two offices across Cairo and a capacity of 1,000+ employees, we offer a dynamic and multicultural environment where talent can learn, grow, and build rewarding careers.<br>As part of Tech Mahindra's global network spanning 90+ countries and 149,000+ professionals, you'll gain exposure to world-class clients, innovative technologies, and international best practices while delivering exceptional customer experiences.<br>Key Responsibilities Deliver engaging and effective training programs for German-speaking Customer Service Associates. Conduct new hire training, refresher sessions, and continuous learning programs. Assess trainees' language proficiency, communication skills, and product knowledge. Monitor trainee performance and provide coaching, feedback, and development plans. Develop, maintain, and update training materials, assessments, and learning content. Partner with Operations and Quality teams to identify training needs and performance gaps. Track training effectiveness and prepare reports on trainee progress and readiness. Support employees in improving customer experience, communication, and service excellence standards.<br>Qualifications Fluent German language proficiency (C1/C2 preferred). Minimum 2-3 years of experience as a Trainer, Customer Service Trainer, Language Trainer, Learning Specialist, or a similar training role. Experience delivering training programs for customer service, customer support, or contact center teams. Strong understanding of customer service operations and best practices. Excellent presentation, facilitation, coaching, and communication skills. Strong interpersonal skills with the ability to engage, motivate, and develop employees. Ability to assess learning needs and adapt training approaches accordingly. Proficiency in Microsoft Office applications and reporting tools. Bachelor's degree is preferred.

Company Description: Atheel CX, part of Atheel Holding established in 2016, is a diversified customer experience leader serving clients across multiple industries and regions. The company manages over 5 million monthly transactions, supports a 5,000-seat capacity, and employs 20,000 team members serving more than 150 clients in 25 industries. With operations across the UAE, KSA, and Egypt and five strategic delivery sites in Egypt, Atheel CX provides scalable, multilingual customer solutions in over 15 languages. The organization is recognized for its strong focus on quality, information security, and operational excellence, backed by globally respected certifications including ISO standards, PCI DSS compliance, and ITIL. Atheel CX offers a robust, growth-oriented environment for professionals interested in customer experience, operations, and digital transformation.<br>Role Description: The Lead Qualifier is responsible for evaluating incoming leads, confirming their suitability, and ensuring accurate routing to the appropriate sales or account management teams in a fast-paced customer experience environment. Day-to-day tasks include contacting prospects via phone, email, and digital channels, validating key information, documenting interactions in CRM systems, and prioritizing leads based on predefined criteria. The role also involves collaborating closely with sales and operations teams, maintaining detailed records, preparing basic reports on lead performance, and providing feedback to improve lead generation and qualification processes. This is a full-time, on-site role based in Cairo, Egypt, requiring consistent presence at Atheel CX’s local facilities. The position offers opportunities to contribute directly to revenue growth and customer satisfaction through efficient lead handling and high-quality communication.<br>Qualifications:Strong communication and interpersonal skills, including clear verbal and written communication in English; additional language proficiency (e.g., Arabic) is an advantage. Customer service and sales-oriented skills, with the ability to build rapport, ask probing questions, and assess lead potential professionally. Experience with CRM tools, lead management systems, and basic data entry, along with comfort working with spreadsheets and simple reporting dashboards. Organizational and time-management skills, including the ability to manage multiple leads, prioritize tasks, and follow structured qualification workflows. Analytical and problem-solving skills, with attention to detail in verifying information and identifying lead quality issues or process gaps. Previous experience in call centers, customer experience, inside sales, or lead qualification roles is highly beneficial. Ability to work on-site in Cairo, Egypt, in a high-volume, performance-driven environment and collaborate effectively with diverse teams. High school diploma or equivalent required; a bachelor’s degree in business, marketing, communications, or a related field is a plus.<br>If you’re interested, send your CV to: 01115983632 and mention Lead Qualifier

<p><strong>Location:</strong></p><p><strong>Al Giza Mohandessin (on-site position)</strong></p><p><strong> Working Hours:</strong></p><p><strong>Sunday to Thursday: 12:30 PM – 9:00 PM | 1:30pm - 10:00pm&nbsp;</strong></p><p><strong>Fridays&amp; Saturdays are off</strong></p><p><strong>Apply Now!</strong></p><p><strong>reach out via WhatsApp: 01006919331</strong></p><p><br></p><p>Qualifications</p><ul><li>Strong Customer Service and Customer Support skills, with the ability to handle inquiries and resolve issues professionally.</li><li>Excellent Communication abilities, including clear speaking, active listening, and confident phone presence.</li><li>Proven Sales skills, with experience in telesales, inside sales, or a similar target-driven environment.</li><li>Capability to deliver and receive Training, including learning new scripts, product updates, and sharing best practices with peers.</li><li>Basic proficiency with CRM or call management tools and comfort with using digital solutions.</li><li>Ability to work on-site in Giza, meet daily call and conversion targets, and manage time effectively.</li><li>High level of professionalism, reliability, and ethical conduct in dealing with customers and confidential information.</li><li>Prior experience in telesales or customer-facing roles is preferred; a diploma or bachelor’s degree in business, marketing, or a related field is an advantage.</li></ul><p><br></p><p><br></p><p><strong>Role Description</strong> The Performance Media Buyer Lead is a full-time, on-site role based in Giza. This role is responsible for planning, executing, and optimizing performance-driven media campaigns across digital channels to achieve defined KPIs and maximize return on ad spend. Day-to-day tasks include developing media plans, negotiating and managing media buys, monitoring campaign performance, and making data-informed adjustments to improve results. The Performance Media Buyer Lead collaborates closely with marketing, creative, and analytics teams, prepares regular performance reports, and presents insights and recommendations to stakeholders. The role also includes staying up to date with platform best practices, market trends, and new tools to enhance campaign effectiveness and efficiency.</p><p><strong>Qualifications</strong></p><ul><li>Strong media planning skills with experience designing performance-focused media plans and allocating budgets across channels.</li><li>Proficiency in media strategy and the ability to translate business objectives into clear, measurable campaign approaches.</li><li>Hands-on media buying experience, including managing bids, placements, and optimizations on key digital platforms.</li><li>Advanced analytical skills for interpreting campaign data, identifying trends, and making data-driven optimization decisions.</li><li>Excellent communication skills for collaborating with cross-functional teams, reporting results, and presenting strategic recommendations.</li><li>Experience with performance marketing tools and platforms (e.g., Google Ads, Meta Ads Manager, programmatic buying tools) is highly beneficial.</li><li>Proven track record leading or mentoring media teams and managing multiple campaigns simultaneously.</li><li>Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.</li><li>Strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced, on-site environment in Giza.</li></ul>

<ul><li><p><strong>Material Requirements Planning (MRP) Execution:</strong> Run, audit, and analyze weekly and monthly MRP cycles in the ERP system based on Master Production Schedules (MPS); translate production plans into precise supplier delivery schedules and purchase requisitions.</p></li><li><p><strong>Inventory Policy &amp; Safety Stock Optimization:</strong> Establish, monitor, and optimize inventory parameters, including safety stock levels, reorder points (ROP), Economic Order Quantities (EOQ), and lead-time buffers across raw materials, semi-finished goods, and packaging.</p></li><li><p><strong>Production Line Continuity (Zero Shortage):</strong> Partner proactively with Production, Maintenance, and Quality teams to track daily stock availability; identify critical material shortages early and coordinate expedited deliveries to prevent production line stoppages.</p></li><li><p><strong>Supplier Delivery Scheduling &amp; Call-Offs:</strong> Manage supplier delivery call-offs and long-term delivery forecasts for local and foreign suppliers; track supplier On-Time In-Full (OTIF) delivery compliance and resolve supply disruptions.</p></li><li><p><strong>Slow-Moving &amp; Obsolete Stock (SLOB) Mitigation:</strong> Conduct monthly reviews of aging, slow-moving, and non-moving raw materials; coordinate with Sales, Engineering, and Finance to develop liquidation, rework, or return strategies to reduce working capital lock-up.</p></li><li><p><strong>Engineering Change Management (ECN) Coordination:</strong> Collaborate with New Project and Engineering departments on Engineering Change Notices (ECN); synchronize phase-in and phase-out dates for materials to avoid stock obsolescence during design transitions.</p></li><li><p><strong>ERP Master Data &amp; BOM Integrity:</strong> Ensure continuous accuracy of planning master data in ERP systems (SAP/Oracle), including planning parameters, lead times, minimum order quantities (MOQ), scrap allowances, and Bill of Materials (BOM) linkages.</p></li><li><p><strong>Warehouse &amp; Line Feeding Alignment (Kanban/JIT):</strong> Partner with the Warehouse Manager to streamline raw material intake, line-side replenishment schedules, and just-in-time (JIT) Kanban pull systems to optimize storage space and internal transit times.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Education:</strong> Bachelor’s degree in Industrial Engineering, Production Engineering, Supply Chain Management, or Business Administration.</p></li><li><p><strong>Professional Experience:</strong> 10+ years of progressive material planning, production control, or supply chain experience in an industrial manufacturing or automotive plant, with at least 3 years in a managerial or senior lead capacity.</p></li><li><p><strong>Certifications &amp; Frameworks:</strong> Professional certifications such as CPIM (Certified in Planning and Inventory Management), CSCP (Certified Supply Chain Professional), or Lean Six Sigma are strongly preferred.</p></li><li><p><strong>Technical Expertise:</strong> Advanced mastery of MRP II methodologies, capacity planning, BOM architectures, inventory valuation, safety stock modeling, and supplier delivery scheduling.</p></li><li><p><strong>Software &amp; Digital Acumen:</strong> Extensive hands-on proficiency in ERP systems (SAP MM/PP, Oracle, or Microsoft Dynamics) and advanced Microsoft Excel, including data modeling, nested lookups, pivot tables, and macros.</p></li><li><p><strong>Leadership &amp; Problem-Solving:</strong> Proven ability to lead under supply pressure, cross-functional negotiation skills, high analytical rigor, and decisive problem-solving capabilities.</p></li></ul><p></p>

<p>We own over 40 self storage facilities in Kentucky, Missouri and Illinois and manage another over 30 for other owners across the US. We buy more every year and we sign new management clients every quarter. Both start with a phone call to a storage owner. That call is your job.</p><p><br></p><p><strong>The role</strong></p><p>We hand you a list of self storage owners in the Midwest and Southeast. The research is done. You work the list: 60 to 80 calls, texts, emails and LinkedIn touches a day, building relationships with owners who may sell or who want someone else to run their facility. You book qualified meetings for our CEO, keep our CRM current every single day, and send a short weekly report on touches, conversations, meetings and deals moving.</p><p><br></p><p>By month three you are booking 8 or more qualified owner meetings a month. By month six at least one signed management agreement or accepted letter of intent traces back to you.</p><p><br></p><p><strong>Hours</strong></p><p>3pm to 11pm Cairo time, Monday through Friday (7am to 3pm US Central). Same hours every day. Mornings are for calls because that is when storage owners pick up. Afternoons are for follow-ups and CRM.</p><p><br></p><p><strong>You</strong></p><ul><li>2 or more years of outbound B2B sales, ideally to US customers</li><li>Fluent spoken and written English. You are on the phone with American small business owners every day.</li><li>Disciplined with a CRM. You update it as you go, not at the end of the week.</li><li>Consistent without being chased. We will not micromanage you and we will see your numbers every week.</li><li>Ready to learn the storage business: how a facility makes money, what owners worry about, why they sell or hand off management. We teach it, you have to want it.</li><li>Big plus: self storage acquisition experience. Strong plus: commercial real estate acquisitions of any kind. Either puts you at the front of the line and up the pay band.</li></ul><p><br></p><p><strong>Pay</strong></p><p>$1,200 to $1,800 USD per month base depending on experience, paid monthly in USD. Commission on every management agreement signed and every facility acquired from your pipeline. Strong performers earn $30,000 to $45,000 USD per year all in. 15 days paid time off plus Egyptian public holidays. Direct access to the CEO of a 70+ facility operator.</p><p><br></p><p><strong>To apply</strong></p><p>Apply here with your resume and include a link to a 60 to 90 second video of you introducing yourself in English and telling us about one deal or sale you are proud of. No video, no review. First interviews within a week.</p>

<p>Alba Talent is hiring experienced B2B appointment setters to work remotely, calling US business leaders. You are paid in USD, twice a month, on a fixed schedule.</p><p></p><p>Here is what we know about you.</p><p></p><p>You have been doing this for years. The cold calls, the objections, the "not interested" before you finish your first sentence. You are good at this. But every company you have worked for made you feel disposable. Late payments. Dead leads. No training. No path forward. You are not looking for another calling job. You are looking for the right one.</p><p></p><p>We built Alba Talent to do the opposite.</p><p></p><p>ABOUT ALBA TALENT</p><p></p><p>Alba Talent is a UK-registered appointment-setting firm that works with US-based clients. We are not a freelance marketplace. We are not a staffing agency that forgets your name after placement. We are the company you actually work for.</p><p></p><p>WHAT YOU WILL DO</p><p></p><p>You book qualified meetings with US decision-makers. On this seat that means HR directors, heads of people and CHROs at US companies, booked onto a short call with our client's founder.</p><p></p><p>- Outbound calls each day on our Salesfinity power dialer. No manual dialing.</p><p>- Discovery-led conversations. You are not selling on the call. You open a real conversation and book it.</p><p>- Follow a client-approved script you are trained on before you ever dial.</p><p>- Keep your CRM clean so your team lead can coach you from real data.</p><p>- Work 4:00 PM to midnight Cairo time, Monday to Friday.</p><p></p><p>WHAT YOU DO NOT HAVE TO DO</p><p></p><p>- Buy your own dialer. We provide it.</p><p>- Find your own leads. Our data team builds fresh verified contacts every day.</p><p>- Train yourself off YouTube at midnight. We have a full course platform with AI practice calls.</p><p>- Chase your paycheck. Twice a month, USD, same dates, every time.</p><p>- Work alone. Per-client team channels, daily coaching, direct access to leadership.</p><p><strong>Requirements</strong></p><p>WHAT MAKES YOU RIGHT FOR THIS</p><p></p><p>You speak English clearly enough that an American executive forgets where you are sitting. You have called businesses, not consumers. You know what a gatekeeper sounds like at 9 AM EST.</p><p></p><p>Required:</p><p>- 3+ years in B2B outbound calling, appointment setting or lead generation</p><p>- Clear spoken English. This is the single most important requirement on this role, which is why question 1 is a recording.</p><p>- Available 4:00 PM to midnight Cairo time, Monday to Friday, full time</p><p>- Quiet workspace, wired headset, reliable internet</p><p></p><p>Moves you to the front of the line:</p><p>- Appointment setting for US or UK companies</p><p>- Experience with senior buyers rather than consumers</p><p>- Familiarity with HubSpot, Salesforce or Pipedrive and a power dialer</p>

<p>Position Overview We are seeking a skilled IT Infrastructure Engineer to design, implement, and maintain enterprise IT infrastructure that supports business-critical operations. The ideal candidate will manage servers, virtualization platforms, storage systems, networking, and cloud infrastructure while ensuring high availability, security, scalability, and optimal system performance.</p><p>Key Responsibilities</p><ul><li>Install, configure, and maintain enterprise servers, storage, and virtualization platforms.</li><li>Monitor and optimize IT infrastructure to ensure maximum performance and availability.</li><li>Manage Windows and Linux server environments.</li><li>Administer virtualization platforms such as VMware, Hyper-V, or Nutanix.</li><li>Deploy and maintain backup, disaster recovery, and business continuity solutions.</li><li>Configure and support enterprise storage and networking infrastructure.</li><li>Perform infrastructure upgrades, migrations, and capacity planning.</li><li>Monitor system health, troubleshoot infrastructure issues, and resolve incidents.</li><li>Maintain technical documentation, system configurations, and operational procedures.</li><li>Collaborate with cybersecurity, cloud, and networking teams to implement infrastructure best practices.</li></ul><p>Technical Skills</p><ul><li>Strong experience with Windows Server and Linux administration.</li><li>Hands-on experience with VMware, Hyper-V, or other virtualization technologies.</li><li>Knowledge of enterprise storage solutions (SAN, NAS).</li><li>Understanding of Active Directory, DNS, DHCP, and Group Policy.</li><li>Experience with Microsoft Azure, AWS, or hybrid cloud environments.</li><li>Familiarity with backup and disaster recovery solutions.</li><li>Knowledge of networking fundamentals including TCP/IP, VLANs, VPNs, and firewalls.</li><li>Experience with infrastructure monitoring and automation tools is an advantage.</li></ul><p>Soft Skills</p><ul><li>Excellent analytical and troubleshooting skills.</li><li>Strong communication and documentation abilities.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Team-oriented with strong problem-solving skills.</li><li>Commitment to continuous learning and professional development.</li></ul><p>Experience &amp; Certifications</p><ul><li>Preferred: Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>3 7 years of experience in enterprise IT infrastructure management.</li><li>Certifications such as Microsoft Certified: Azure Administrator (AZ-104), VMware VCP, Microsoft Windows Server, Cisco CCNA, or equivalent are preferred.</li></ul><p>Working Requirements</p><ul><li>Ability to provide on-call support for critical infrastructure when required.</li><li>Willingness to perform scheduled maintenance outside business hours.</li><li>Ability to work independently and collaboratively to ensure reliable, secure, and scalable IT operations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Preferred: Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.</p><p>3 7 years of experience in enterprise IT infrastructure management.</p><p>Certifications such as Microsoft Certified: Azure Administrator (AZ-104), VMware VCP, Microsoft Windows Server, Cisco CCNA, or equivalent are preferred.</p><p>Ability to provide on-call support for critical infrastructure when required.</p><p>Willingness to perform scheduled maintenance outside business hours.</p><p>Ability to work independently and collaboratively to ensure reliable, secure, and scalable IT operations.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced Sales Development Representative (SDR) to join our team immediately and handle B2B cold calling campaigns targeting companies across the UAE and Saudi Arabia .<br> The SDR will be responsible for identifying relevant businesses, speaking with decision-makers, qualifying their needs, and booking qualified meetings for the sales team.<br> This role is highly focused on outbound calling , so we are looking for someone confident, persistent, and comfortable speaking with senior decision-makers.<br> Fully remote position.<br> Opportunity to work on a B2B campaign targeting the UAE and Saudi Arabian markets .<br> Performance-driven environment with clear KPIs and targets.<br> Opportunity to develop experience in B2B SaaS and consultative outbound sales.<br> Direct exposure to senior business decision-makers.<br> Immediate start opportunity for the right candidate.<br> Minimum 1 year of experience in B2B cold calling, SDR, telesales, or outbound sales.<br> Proven experience making a high volume of outbound calls.<br> Experience targeting the UAE and/or Saudi Arabian market is highly preferred.<br> Strong spoken English and professional communication skills.<br> Comfortable speaking with senior decision-makers.<br> Strong objection-handling and qualification skills.<br> Experience with CRM systems and maintaining accurate call records.<br> Comfortable working with daily and monthly sales KPIs.<br> Ability to work independently in a remote environment.<br> Immediate availability is required.<br> Key Responsibilities Make high-volume B2B cold calls to prospects across the UAE and Saudi Arabia.<br> Identify and connect with relevant decision-makers, including HR, Administration, Facilities, and Operations leaders.<br> Qualify prospects based on company profile, workforce size, current processes, pain points, and business needs.<br> Identify companies managing large contractual, temporary, or distributed workforces.<br> Conduct professional discovery conversations and identify potential business opportunities.<br> Handle objections confidently and maintain control of cold calls.<br> Book qualified meetings with interested prospects.<br> Maintain accurate prospect information, call feedback, and follow-ups in the CRM.<br> Consistently achieve daily calling, qualification, and meeting-booking KPIs.<br> Ideal Candidate The ideal candidate is: Confident and comfortable making cold calls throughout the day.<br> Highly persistent and able to handle rejection without losing motivation.<br> Naturally curious and able to ask the right qualification questions.<br> Strong at building rapport quickly with prospects.<br> Commercially minded and focused on generating qualified opportunities rather than simply making calls.<br> Experienced in speaking with HR, Operations, Facilities, or senior business decision-makers.<br> Organized, disciplined, and reliable with CRM updates and follow-ups.<br> Experienced in selling or prospecting for B2B SaaS, HR technology, workforce management, payroll, or similar business solutions is a strong advantage.<br></span> </div>

ROLE SUMMARYThe Sales Advisor is responsible for directly selling international medical insurance plans to individuals as well as small and medium enterprises.<br>ROLE PROFILESales Target Management: Conduct meetings and execute sales strategies to achieve targets across both individual (B2C) and Small-to Medium Enterprise (B2B) client segments. Lead Generation & Prospecting: Generate new business leads through cold calling, prospecting, and leveraging personal networks to acquire new clients. End-to-End Sales Process: Manage the entire sales cycle, from initial contact and qualification to final closure, following the company's structured process. Client Relationship Management: Schedule and attend client meetings to build and maintain positive relationships, ensuring a high level of client satisfaction and professional service. Compliance & Administration: Accurately prepare and submit client applications, ensuring full compliance with all Know Your Customer (KYC) and FRA regulatory requirements. Reporting & Performance Tracking: Maintain detailed records of sales activities through daily reports, call logs, and other required documentation. Product Knowledge & Initiative: Demonstrate comprehensive product knowledge and a self-motivated approach to proactively drive business results.<br>REQUIREMENTSBachelor’s degree in pharmacy or any related medical field.0-3 years of experience. Strong verbal and written communication skills.

<p><strong>El Rehab Center</strong> is expanding its team and looking for dedicated, compassionate, and professional <strong>Nursing Staff</strong> to join us!</p><p>If you’re passionate about patient care and committed to making a positive difference in people’s lives, we’d love to hear from you.</p><p><strong> Job Responsibilities:</strong></p><ul><li>Provide high-quality patient care and monitor patients’ conditions.</li><li>Administer medications and treatments as prescribed.</li><li>Maintain accurate patient records and nursing documentation.</li><li>Follow healthcare protocols, safety standards, and infection control procedures.</li><li>Collaborate with doctors and the healthcare team to ensure the best patient outcomes.</li></ul><p><strong> Requirements:</strong></p><ul><li>Nursing qualification from a recognized institution.</li><li>Valid nursing license, as applicable.</li><li>Good communication and teamwork skills.</li><li>Strong sense of responsibility, compassion, and attention to detail.</li><li>Previous experience is a plus.</li></ul>

<strong>Company Description<br>-</strong> Gypto Pharma is an Egyptian shareholding pharmaceutical company operating under world-class practices and regulations. The company focuses on providing the local market with high-quality products and building a strategic roadmap to become a regional pharmaceutical hub. Gypto Pharma aims to serve as a center of excellence for multinational companies while supporting export growth as a key milestone. Team members join a growing organization committed to quality, innovation, and regional expansion within the pharmaceutical industry.<br><strong>Available Vacancy</strong> <br>-we’re looking for passionate and driven <strong>/Senior Medical Representative</strong> to join our team in the following area:<br>-Dokki &amp; Bolaq .<br>-Educational Background:Pharmacy-Vet- Science only .<br>-Very attractive 2026 Package.<br>Kindly send you CV to :<br>Mohamed.osama@gyptopharma.com

<p>Supervise and manage day-to-day operations of the DCC team to ensure service excellence. Monitor team performance against KPIs (SL, AHT, Quality, CSAT, etc.). Provide coaching, feedback, and ongoing support to team members. Handle escalations and ensure proper resolution within agreed timelines. Ensure adherence to schedules, policies, and operational procedures. Conduct regular performance reviews and one-on-one sessions. Collaborate with other departments to enhance patient/customer experience. Prepare and analyze performance reports and suggest improvement plans.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 2 years experience in Contact Center operations. Strong understanding of KPIs and performance management specially WhatsApp and moderation. Proven record of good performance and discipline (no active warnings). Leadership potential with strong communication and interpersonal skills.</p>

<p>Loynova is a B2B loyalty and customer engagement technology company founded in 2022 in Egypt. We work across MENA, with active engagements in Egypt, Jordan, Saudi Arabia and Iraq, in banking, fintech, telecom, retail and FMCG.</p><p>Our positioning is TRANSFORMED EXPERIENCES. We are judged on whether customer behaviour changes after we are engaged.</p><p><br></p><p>What you will do</p><p>Modelling</p><p>• Build, validate and maintain predictive models on customer level data: churn and attrition, propensity and next best offer, response and redemption likelihood, credit and collections risk, lifetime value, segment migration, and time to event.</p><p>• Own validation. Out of time testing, calibration, class imbalance handling, leakage detection, stability monitoring. Set the internal standard for what counts as a model fit to ship.</p><p>• Build uplift and holdout designs so campaign impact can be measured rather than claimed.</p><p>• Design and analyse A/B tests for new features and treatments. Randomisation and assignment logic, sample size and power, primary and guardrail metrics, test duration, and a defensible ship or stop call at the end.</p><p>• Produce portfolio level forecasts and anomaly detection over transaction and engagement data.</p><p>Data</p><p>• Do the work that comes before the model. Profiling, cleaning, entity resolution across tables, feature construction, and clear documentation of what a dataset can and cannot support.</p><p>• Assemble customer level datasets yourself from normalised transactional schemas. You will not be handed a feature store.</p><p>Engineering</p><p>• Write production Python that runs unattended. Automated cleaning, model selection, scoring, and the evaluation layer that decides whether a model output is good enough to surface.</p><p>• Build pipelines that work on datasets you have not seen in advance, where column names, data quality and structure vary from one dataset to the next.</p><p>• Package models so they can be called by an application rather than run by hand. Scoring interfaces, scheduled retraining, versioning, and monitoring for drift.</p><p>• Integrate LLM APIs into automated workflows, for schema interpretation, plain language explanation of model output, and generated rationale.</p><p>Communication</p><p>• Turn model output into a recommended action. A ranked list with a probability attached is the input, not the deliverable. The deliverable is a decision with an expected outcome and a stated assumption set.</p><p>• Size opportunities before work starts. Say what is worth modelling and what is not.</p><p>• Present to non-technical stakeholders, including marketing, risk and C-level audiences who will not read a confusion matrix.</p><p>• Assess feasibility on a sample extract and give a realistic estimate of what the data can deliver.</p><p>Stack</p><p>• Python is the primary language for everything we productionise. Expect to work daily in pandas, scikit-learn, and gradient boosting libraries such as XGBoost or LightGBM, plus whatever the problem needs.</p><p>• SQL for data assembly.</p><p>• R for part of the existing analytics work, including Shiny.</p><p>• LLM APIs as a component inside automated pipelines.</p><p>Some of what we look for</p><p>• High ownership. We do not have people managers. You have core responsibilities that take about half your day. The rest is on you to find the hardest problems, chase them down, and solve them independently.</p><p>• Curiosity. We are solving unsolved problems and the rules change daily. You need to find joy in learning new and difficult things.</p><p>• Horsepower. Raw capability and throughput. You get a lot done, and the quality holds.</p><p>• Strive to challenge and be challenged. Push on decisions, including ours. Expect the same in return.</p><p>Requirements</p><p>Required</p><p>• 5 or more years building predictive models on real, messy commercial data at customer level.</p><p>• Strong production Python. You write code another engineer will run and maintain, not only notebook code.</p><p>• Deep grounding in classification and propensity modelling. Gradient boosting and regularised regression as a baseline, and the judgment to know when something more or less complex is the right call. You can explain why AUC alone is not enough and what you would look at instead.</p><p>• Experimental design. You can size a test, pick the metric before it runs, spot a broken , and call a result honestly when it is flat.</p><p>• SQL at the level of building an analytical dataset from a transactional schema unaided.</p><p>• The judgment to know when a dataset cannot answer the question being asked, and the willingness to say so early.</p><p>• Clear written and spoken English.</p><p>Strongly preferred</p><p>• R, including RStudio and Shiny.</p><p>• Experience in banking, fintech, lending, telecom or retail loyalty. Familiarity with terms like roll rates, collections treatment, RFM, breakage or redemption liability means less ramp-up time.</p><p>• Experience building automated or configurable pipelines that run on unfamiliar data.</p><p>• Experience integrating LLM APIs into a production workflow.</p><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role at a glance</span><p><span>You open the door to Manara's enterprise and government deals: you find the right people, start the conversation, qualify the need and hand a ready meeting to the Commercial team.</span></p><br><ul><li><b><strong>Title:</strong></b><span> Business Development Representative (SDR/BDR)</span></li><li><b><strong>Team:</strong></b><span> Commercial</span></li><li><b><strong>Reports to:</strong></b><span> Abdelrahman Ayman, VP Commercial</span></li><li><b><strong>Works with:</strong></b><span> Senior Commercial Lead, Sales Ops, Marketing</span></li><li><b><strong>Markets:</strong></b><span> GCC, with a current focus on Saudi Arabia, UAE and Qatar</span></li><li><b><strong>Buyers:</strong></b><span> Governments and ministries, semi-government entities, enterprises and foundations</span></li><li><b><strong>Type:</strong></b><span> Full-time</span></li><li><b><strong>Location:</strong></b><span> Remote within MENA</span></li></ul><span>About Manara and this role</span><p><span>Manara unlocks talent in emerging markets to grow, lead and thrive. We upskill people at scale through programmes bought by governments, ministries, enterprises and foundations across MENA.</span></p><br><p><span>Our deals are long-cycle and multi-stakeholder, so pipeline has to be built months ahead. This role is the engine at the top of that funnel: consistent, well-researched outreach that turns cold accounts into qualified meetings for the Commercial team.</span></p><br><span>What you'll do</span><p><span>Your job is to create qualified first meetings with the people who decide on workforce and talent programmes.</span></p><br><span>Research and target</span><ul><li><span>Build and maintain target account lists by market and segment: government, semi-government, enterprise and foundations</span></li><li><span>Map buying committees at each account: HR and L&amp;D leaders, workforce and talent directors, digital transformation heads, and the budget owner</span></li><li><span>Track triggers that make an account timely: national workforce strategies, new funding programmes, hiring growth, leadership changes</span></li></ul><span>Prospect and open conversations</span><ul><li><span>Run multi-channel outreach through Apollo sequences, LinkedIn, phone and WhatsApp where appropriate</span></li><li><span>Write short, personalised messages in English and Arabic that link Manara's programmes to each account's goals</span></li><li><span>Use Claude to research accounts, draft first-touch messages and prepare call notes faster, without losing the personal touch</span></li><li><span>Follow up with persistence and respect for local business etiquette</span></li></ul><span>Qualify and hand over</span><ul><li><span>Run first discovery calls to confirm need, budget owner, timing and decision process</span></li><li><span>Hand qualified meetings to the Senior Commercial Lead or VP Commercial with a clear written brief</span></li><li><span>Support event and leadership-travel prospecting: book meetings ahead of conferences and trips in each market</span></li></ul><span>Keep the data clean</span><ul><li><span>Log every touch, call and meeting in HubSpot the same day</span></li><li><span>Keep contacts, companies and deal stages accurate so pipeline reporting can be trusted</span></li><li><span>Share what's working (messages, channels, segments) in a short weekly update</span></li></ul><span>What we're looking for</span><p><span>We want a hunter who enjoys the volume, keeps going after a no, and writes like a person, not a template.</span></p><br><span>Must-haves</span><ul><li><span>2 to 4 years in an SDR, BDR, lead generation or inside sales role, ideally B2B SaaS, EdTech or services</span></li><li><span>Fluent English and Arabic, written and spoken</span></li><li><span>Proven record of booking meetings through cold outreach, with numbers to show it</span></li><li><span>Comfortable with a CRM and a sequencing tool (HubSpot and Apollo, or similar)</span></li><li><span>Resilient and self-driven: you set your own daily rhythm and hit it</span></li></ul><span>Nice-to-haves</span><ul><li><span>Experience selling to government or semi-government buyers in the GCC</span></li><li><span>Network or market knowledge in the UAE, Qatar or Saudi Arabia</span></li><li><span>Familiarity with workforce development, L&amp;D or talent programmes</span></li><li><span>Already using AI tools such as Claude in your daily workflow</span></li></ul><span>How you'll live Manara's values</span><p><span>We review everyone against the same seven values. Here is what each one means in this role.</span></p><br><ul><li><b><strong>Urgency:</strong></b><span> Outreach starts in week one; replies get a same-day response</span></li><li><b><strong>Experimentation:</strong></b><span> Test new messages, channels and segments every month, and report what you learn</span></li><li><b><strong>Ownership:</strong></b><span> Your pipeline numbers are yours; you flag gaps before anyone asks</span></li><li><b><strong>Responsiveness and over-communication:</strong></b><span> A clear weekly update on activity, meetings and what's working</span></li><li><b><strong>Continuous feedback (Tough Love):</strong></b><span> Tell the team which messages and segments aren't landing, and ask for direct feedback on your calls</span></li><li><b><strong>Scale:</strong></b><span> Turn what works into repeatable sequences and templates others can use</span></li><li><b><strong>Brand Ambassador:</strong></b><span> Every first touch represents Manara to a ministry or a CEO; make it worth their time</span></li></ul><span>What we offer</span><ul><li><span>Base salary plus commission on qualified meetings and the opportunities they create</span></li><li><span>A modern sales stack from day one: HubSpot, Apollo and Claude</span></li><li><span>Direct coaching from the VP Commercial, with weekly call reviews</span></li><li><span>A clear path to Account Executive for strong performers</span></li><li><span>Work that matters: every deal helps people across MENA build skills and careers</span></li></ul><span>How to apply</span><p><span>Send your CV and a short note on the best cold outreach you've run: who you targeted, what you wrote and what it booked.</span></p><br><br> </div>