Business Developer Jobs in Egypt

<p>We are seeking a dynamic Regional Business Development Manager to drive growth and expand our footprint in the facility management sector across Cairo. This leadership role requires strategic thinking, strong relationship-building skills, and a deep understanding of market trends to identify new business opportunities and cultivate lasting client partnerships. Responsibilities: - Develop and implement regional business development strategies to achieve company growth objectives. - Identify and pursue new business opportunities within the facility management industry in the Cairo region. - Establish and maintain strong relationships with key clients, stakeholders, and industry partners. - Conduct market research to stay updated on competitor activities and industry trends. - Collaborate with internal teams to tailor solutions that meet client needs and enhance customer satisfaction. - Prepare and deliver compelling presentations and proposals to prospective clients. - Negotiate contracts and close deals to maximize revenue and profitability. - Monitor regional sales performance and provide regular reports to senior management. - Represent the company at industry events, conferences, and networking functions. - Lead and mentor junior team members to achieve collective goals.</p><p>- Proven experience in business development or sales roles within the facility management industry. - Strong understanding of the Cairo market and regional business landscape. - Excellent communication, negotiation, and interpersonal skills. - Demonstrated ability to develop and execute successful sales strategies. - Proactive, results-oriented, and self-motivated with a passion for driving business growth. - Ability to build and sustain professional relationships with clients and partners. - Strong analytical skills to assess market trends and competitor activities. - Bachelor's degree in Business Administration, Management, or a related field; MBA is a plus. - Fluency in English and Arabic is highly desirable. - Willingness to travel within the region as required.</p>

Preferred Qualifications• 1-3 years of experience in SDR/BDR or Saa S sales roles• Experience selling to US-based customers• Familiarity with Saa S or B2B technology products• Proven ability to meet or exceed quotas• Bachelor's degree in Business, Marketing, or related field (often preferred but not mandatory) Common KPIs• 50-100 outbound activities/day• 5-15 meetings booked/month• Pipeline generated• Conversion rate from lead to opportunity• Response time to inbound leads

Preferred Qualifications• 1-3 years of experience in SDR/BDR or Saa S sales roles• Experience selling to US-based customers• Familiarity with Saa S or B2B technology products• Proven ability to meet or exceed quotas• Bachelor's degree in Business, Marketing, or related field (often preferred but not mandatory) Common KPIs• 50-100 outbound activities/day• 5-15 meetings booked/month• Pipeline generated• Conversion rate from lead to opportunity• Response time to inbound leads

We are looking for a Partnerships & Business Development Specialist to join NOX Holding and support the growth of our business ecosystem by building strong relationships with key stakeholders, representing the company at relevant events, increasing brand awareness, and identifying new business opportunities. The ideal candidate will have strong communication and networking skills, a proactive approach to identifying prospects, and the ability to effectively present NOX Holding’s integrated business solutions to potential clients and partners. Key Responsibilities Represent NOX Holding at industry events, conferences, exhibitions, and networking activities. Present NOX Holding’s products and integrated business solutions to prospective clients, partners, and stakeholders. Build and maintain strong relationships with key stakeholders and potential business partners. Identify new business opportunities and potential prospects across relevant industries. Generate and develop qualified leads through networking, events, market research, referrals, and other channels. Increase awareness and visibility of the NOX Holding brand within the target market. Research potential companies, decision-makers, and organizations that could benefit from NOX Holding’s services. Initiate conversations with prospects and introduce relevant NOX solutions based on their business needs. Coordinate with internal teams to ensure prospects are properly followed up and opportunities are developed. Maintain accurate records of prospects, leads, stakeholder interactions, and business opportunities. Monitor market trends and identify potential opportunities for collaboration and growth. Support the development of partnerships and strategic collaborations that contribute to NOX Holding’s business objectives. Requirements1–4 years of relevant experience in Business Development, Partnerships, Sales, Account Management, PR, Events, or a related field. Strong communication, presentation, and interpersonal skills. Excellent networking and relationship-building abilities. Strong business acumen with the ability to identify and understand potential business opportunities. Experience in lead generation, prospecting, or client acquisition is highly preferred. Comfortable representing a company at events and interacting with different levels of stakeholders. Proactive, self-motivated, and results-oriented approach. Strong negotiation and persuasion skills. Good research and organizational skills. Ability to work independently while collaborating effectively with internal teams.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary<br>The Business Analyst is responsible for supporting data-driven decision-making by analyzing commercial performance, market trends, financial indicators, and operational metrics. The role ensures accurate reporting, actionable insights, and performance tracking to support business growth and operational excellence.<br>Key Duties &amp; Responsibilities<br>1. Data Analysis &amp; Reporting<br>• Collect, validate, and analyze data from multiple sources (Sales, Finance, CRM, Distributor reports, etc.).<br>• Develop and maintain regular dashboards and performance reports (Daily / Weekly / Monthly).<br>• Track KPIs include. revenue, volume, market share, profitability, coverage, productivity, and promotional ROI.<br>• Ensure data accuracy and consistency across systems.<br>2. Business Performance Monitoring<br>• Monitor actual performance versus budget and forecast.<br>• Identify gaps, risks, and opportunities and provide actionable recommendations.<br>• Support monthly business review preparation with insights and presentations.<br>• Analyze pricing, discounts, rebates, and promotional investment effectiveness.<br>3. Forecasting &amp; Planning Support<br>• Support annual budgeting and quarterly forecasting cycles.<br>• Conduct trend analysis and predictive modeling.<br>• Assist in demand planning and sales target setting.<br>4. Market &amp; Competitive Analysis<br>• Analyze market data (IQVIA, Nielsen, distributor data, etc.).<br>• Monitor competitor performance, launches, and pricing strategies.<br>• Provide insights on portfolio optimization and growth opportunities.<br>5. Process Improvement &amp; Systems<br>• Improve reporting automation and dashboard efficiency.<br>• Support CRM and BI tool enhancements.<br>• Ensure adherence to SOPs and internal compliance requirements.<br>6. Stakeholder Support<br>• Act as a business partner to Sales, Marketing, Finance, and Supply Chain teams.<br>• Prepare executive-level presentations and business cases.<br>• Provide ad-hoc analysis upon management request.<br>Qualifications &amp; Experience<br>• Bachelor's degree in Pharma, Business Administration, Finance, Economics, Statistics, or related field.<br>• 2-3 years of experience in Business Analysis, Commercial Excellence, BI, or Finance.<br>• Experience in Pharmaceutical, Retail, or Distribution sectors is preferred.<br>• Strong analytical and problem-solving skills.<br>• for internal candidates, minimum 2 year experience in iNova Pharmaceuticals with strong performance<br>Technical Skills<br>• Advanced Microsoft Excel (Pivot Tables, Power Query, advanced formulas).<br>• Power BI or other BI tools (Tableau, Qlik, etc.).<br>• Strong PowerPoint presentation skills.<br>• CRM system knowledge (e.g., Veeva) is a plus.<br>• Basic financial analysis knowledge.<br>Behavioral Competencies<br>• Strong analytical mindset.<br>• High attention to detail and accuracy.<br>• Ability to work under pressure and meet deadlines.<br>• Strong communication and presentation skills.<br>• Business acumen and strategic thinking.<br>• Proactive and solution-oriented.<br>Key Performance Indicators (KPIs)<br>• Accuracy and timeliness of reporting.<br>• Quality of insights delivered.<br>• Forecast accuracy.<br>• Automation and process improvement initiatives.<br>• Stakeholder satisfaction.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> You will be the bridge between business and technology - translating the real operational challenges of a telecom and fintech company into structured requirements that data scientists, engineers, and automation developers can act on.<br><strong>ROLE MISSION</strong><br>Translate business problems into clear AI, analytics, and automation requirements.<br><strong>KEY RESPONSIBILITIES</strong><br><ul><li>Gather and document requirements for AI and automation initiatives across telecom operations (customer care, provisioning, billing) and fintech services (KYC, loan origination, payment reconciliation)</li><li>Identify and prioritise AI use cases including churn prevention, fraud detection, credit scoring, and network optimisation</li><li>Define success metrics and KPIs to measure business impact of AI and automation solutions</li><li>Map current-state processes and design future-state workflows that incorporate AI model outputs and automated decisions</li><li>Support delivery teams throughout development, testing, and deployment to ensure solutions meet business needs</li></ul><strong>MUST-HAVE SKILLS</strong><br><ul><li>Business analysis (requirements gathering, user stories, process mapping)</li><li>Data-driven problem solving</li><li>Stakeholder management and communication</li></ul><strong>NICE-TO-HAVE</strong><br><ul><li>Experience in telecom or fintech domains</li><li>Familiarity with Agile delivery (Jira, Azure DevOps)</li><li>Understanding of AI/ML concepts and use case feasibility assessment</li><li>CBAP or PMI-PBA certification</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> In a software development company developing different products, your role will be to gather requirements from potential customers and the market. You will have to analyze these requirements and formalize them in a structured, precise, and objective form. Then using the knowledge of our client's products, and in coordination with the technical team, you will propose the best way to fulfil these requirements in a way that can satisfy as many customers as possible, and that keeps specific requests in isolated customization modules. Finally, you will have to handle the communication with the customers, their users and their business experts.<br>In general, your role is to ensure customer satisfaction while maximizing the return on investment by proposing reusable solutions that can be applied to as many customers as possible.<br>You will work in close relationship with the technical team.<br><strong>JOB REQUIREMENTS</strong><br><ul><li>You have a good ability at analyzing and formalizing things.</li><li>You have a good abstraction skill, with the capacity to conceptualize information, and present it in a clear and formal way.</li><li>You are a good communicator, who can talk a simple non-technical language when dealing with the customer, and a structured formal language when dealing with the developer.</li><li>You have a good level in English, and in particular in writing an experience in the health or the education field is a plus.</li></ul><br><strong>POSITION CLASSIFICATION</strong><br><ul><li><strong>JUNIOR</strong><strong>: </strong>You have a bachelor's degree where you have demonstrated your capacity of analysis, abstraction and conceptualization, as well as you writing skills.</li><li><strong>MID LEVEL</strong><strong>: </strong>You have at least an experience of 2 years in a similar position.</li><li><strong>SENIOR</strong><strong>:</strong> You have at least an experience of 3 years in a similar position.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Muller's Solutions is seeking a Business Analyst specializing in requirements alignment, quality assurance, and change management using the Skadina platform.</strong> This role will serve as a liaison between business stakeholders and technical teams, ensuring that requirements are clearly defined, aligned, and effectively implemented.<br><strong>Key Responsibilities:</strong><br><ul><li> Work closely with business stakeholders to gather, analyze, and document business requirements. </li><li> Ensure requirements are aligned with business goals and technical feasibility. </li><li> Facilitate workshops and meetings to define and prioritize requirements. </li><li> Develop Business Requirements Documents (BRDs) and translate business needs into clear functional requirements. </li><li> Collaborate with QA teams to define test cases, acceptance criteria, and ensure requirements traceability. </li><li> Drive change management by ensuring all changes are documented, assessed for impact, and communicated effectively. </li><li> Ensure alignment of requirements across business and technical teams throughout project lifecycles. </li><li> Support change requests, ensuring they align with business priorities and project scope. </li><li> Monitor and report on project progress, ensuring requirements are met in final deliverables. </li></ul><br><strong>Requirements</strong><br><strong>Required Qualifications:</strong><br><ul><li> Bachelor's degree in Business Administration, Information Systems, or a related field. </li><li> Minimum 5+ years of experience as a business analyst, with a focus on requirements alignment and change management. </li><li> Hands-on experience with the Skadina platform. </li><li> Strong skills in gathering and aligning business requirements with technical solutions. </li><li> Experience in QA processes, testing support, and ensuring requirements traceability.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Muller's Solutions is seeking a Business Analyst specializing in requirements alignment, quality assurance, and change management using the Skadina platform.</strong> This role will serve as a liaison between business stakeholders and technical teams, ensuring that requirements are clearly defined, aligned, and effectively implemented.<br><strong>Key Responsibilities:</strong><br><ul><li> Work closely with business stakeholders to gather, analyze, and document business requirements. </li><li> Ensure requirements are aligned with business goals and technical feasibility. </li><li> Facilitate workshops and meetings to define and prioritize requirements. </li><li> Develop Business Requirements Documents (BRDs) and translate business needs into clear functional requirements. </li><li> Collaborate with QA teams to define test cases, acceptance criteria, and ensure requirements traceability. </li><li> Drive change management by ensuring all changes are documented, assessed for impact, and communicated effectively. </li><li> Ensure alignment of requirements across business and technical teams throughout project lifecycles. </li><li> Support change requests, ensuring they align with business priorities and project scope. </li><li> Monitor and report on project progress, ensuring requirements are met in final deliverables. </li></ul><br><strong>Requirements</strong><br><strong>Required Qualifications:</strong><br><ul><li> Bachelor's degree in Business Administration, Information Systems, or a related field. </li><li> Minimum 5+ years of experience as a business analyst, with a focus on requirements alignment and change management. </li><li> Hands-on experience with the Skadina platform. </li><li> Strong skills in gathering and aligning business requirements with technical solutions. </li><li> Experience in QA processes, testing support, and ensuring requirements traceability.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Intern/Trainee<br><b>Job Description &amp; Summary</b><br><b>Drive Transformation. Deliver Impact. Build Your Career.</b> <br> <br>Are you passionate about solving complex business challenges and helping organizations transform the way they operate? <br> <br>We're looking for talented German-speaking Business Analysts and Consultants at Associate level to join our Product Management &amp; Business Analysis practice. In this role, you'll work alongside experienced consultants and industry experts to support end-to-end Financial Services transformation across banking, insurance, and asset &amp; wealth management, helping clients deliver innovative solutions that create measurable business value. <br> <br>If you enjoy collaborating with stakeholders, analyzing business needs, and turning ideas into clear, practical solutions, we'd love to hear from you. <br><b>What You'll Do</b> <br> <br>As part of our team, you will: <br><ul><li>Support clients and project teams in understanding business challenges and identifying opportunities for improvement.</li></ul><br><ul><li>Gather, analyze, and document business and functional requirements.</li></ul><br><ul><li>Assist in preparing user stories, acceptance criteria, process maps, user journeys, and business documentation.</li></ul><br><ul><li>Participate in workshops and meetings with business and technical stakeholders.</li></ul><br><ul><li>Support backlog refinement, requirement traceability, and User Acceptance Testing activities.</li></ul><br><ul><li>Prepare meeting notes, presentations, status updates, and project documentation.</li></ul><br><ul><li>Collaborate with cross-functional and international teams to deliver high-quality outcomes.</li></ul><br><ul><li>Build your consulting, business analysis, agile delivery, and Financial Services knowledge through hands-on project work.</li></ul><br><b>What We're Looking For</b> <br> <br>We're looking for professionals who bring curiosity, analytical thinking, attention to detail, and a collaborative mindset. <br><b>Required Qualifications</b> <br><ul><li>Up to 4 years of experience as a Business Analyst, Consultant, Product Analyst, or in a similar client-facing or delivery role.</li></ul><br><ul><li>Professional proficiency in German and strong English communication skills.</li></ul><br><ul><li>Strong analytical and problem-solving capabilities.</li></ul><br><ul><li>Good communication skills and ability to work with business and technical stakeholders.</li></ul><br><ul><li>Experience gathering and documenting business requirements.</li></ul><br><ul><li>Good Microsoft Office skills, especially Excel and PowerPoint.</li></ul><br><ul><li>Ability to manage tasks and priorities in a dynamic project environment.</li></ul><br><ul><li>Bachelor's degree or equivalent professional experience.</li></ul><br><b>Preferred</b> <br><ul><li>Exposure to Financial Services, including banking, insurance, capital markets, payments, leasing, or automotive finance.</li></ul><br><ul><li>Basic knowledge of Agile methodologies.</li></ul><br><ul><li>Experience with Jira, Confluence, or similar documentation and process mapping tools.</li></ul><br><ul><li>Understanding of user stories, acceptance criteria, UAT, APIs, or system integrations.</li></ul><br><ul><li>Interest in digital transformation, process improvement, and business change initiatives.</li></ul><br><b>Why Join Us?</b> <br> <br>At ETIC, you'll work on meaningful projects while building a rewarding career in consulting. You'll benefit from: <br><ul><li>Exposure to leading financial institutions and high-impact transformation programs.</li></ul><br><ul><li>Opportunities to work with diverse, international teams.</li></ul><br><ul><li>Continuous learning, professional development, and mentorship.</li></ul><br><ul><li>Clear career progression and growth opportunities.</li></ul><br><ul><li>A collaborative, inclusive, and supportive work environment.</li></ul><br><ul><li>Challenging work that allows you to make a real business impact from day one.</li></ul><br><b>Frequently Asked Questions (FAQ)</b> <br> <br><b>Do I need previous consulting experience?</b> <br>Consulting experience is an advantage, but we also welcome candidates with strong Business Analysis experience and a passion for solving business challenges. <br> <br><b>What kind of work will I be involved in?</b> <br>You'll support requirements gathering, documentation, workshops, process mapping, user stories, presentations, and delivery activities across client projects. <br> <br><b>Will I work directly with clients?</b> <br>Depending on the project, you may participate in client meetings, support workshops, gather inputs, and help document business needs under the guidance of more senior team members. <br> <br><b>Will I receive training and development opportunities?</b> <br>Yes. You'll benefit from continuous learning, mentoring, certifications, and hands-on project experience to build your consulting and Financial Services knowledge. <br> <br><b>What makes someone successful in this role?</b> <br>Curiosity, attention to detail, strong communication skills, willingness to learn, and the ability to organize information clearly are key to success. <br> <br><b>I don't meet every requirement. Should I still apply?</b> <br>Yes. We recognize that great candidates don't always match every qualification. If you're excited about the opportunity and believe you can make an impact, we encourage you to apply. <br> <br><b>Ready to Make an Impact?</b> <br> <br>If you're looking for a career where your ideas matter, your expertise is valued, and your work helps shape the future of Financial Services, we'd love to hear from you. <br> <br>Apply today and become part of a team that's transforming businesses, delivering innovation, and creating lasting impact. <br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About IntouchCX<br>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. <br><strong>About the Job</strong><br>We are changing the way people think about customer care, and we need your help! <br>We're looking for a Business Analyst to assist with Performing User Acceptance Testing (UAT) and the operationalization of business, process and/or system changes across training curriculums, training delivery, quality assurance and reporting.<br><strong>As Business Analyst, You Will...</strong><br><ul><li>Collect and validate data requirements for business intelligence systems</li><li>Support reporting from multiple applications </li><li>Create, validate and recommend optimization of business processes</li><li>Support projects through development, quality assurance, user acceptance testing and production implementation</li><li>Create internal guides, training materials and end-user documentation</li><li>Facilitate requirements workshops</li><li>Build and manage business relationships</li></ul><br><strong>As Business Analyst, You Have...</strong><br><ul><li>A Degree or Diploma in Computer Science, Information Systems or equivalent experience</li><li>3-5 years of practical business analysis experience, with demonstrated experience in analyzing business systems and processes, and the creation of structured business requirements documents</li><li>Business process management practitioner designation, CBAP, Lean Six Sigma (yellow or black), PMP, or other certification is considered an asset</li><li>Experience in facilitating workshops and training sessions with diverse groups of stakeholders</li><li>Demonstrated experience creating and leading testing</li><li>Strong attention to detail</li><li>Excellent organizational and time management skills</li><li>Demonstrated strength in communications both verbal and written</li><li>Ability to build relationships </li><li>Technical understanding and problem solving skills </li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Muller's Solutions is seeking a Business Analyst specializing in requirements alignment, quality assurance, and change management using the Skadina platform.</strong> This role will serve as a liaison between business stakeholders and technical teams, ensuring that requirements are clearly defined, aligned, and effectively implemented.<br><strong>Key Responsibilities:</strong><br><ul><li> Work closely with business stakeholders to gather, analyze, and document business requirements. </li><li> Ensure requirements are aligned with business goals and technical feasibility. </li><li> Facilitate workshops and meetings to define and prioritize requirements. </li><li> Develop Business Requirements Documents (BRDs) and translate business needs into clear functional requirements. </li><li> Collaborate with QA teams to define test cases, acceptance criteria, and ensure requirements traceability. </li><li> Drive change management by ensuring all changes are documented, assessed for impact, and communicated effectively. </li><li> Ensure alignment of requirements across business and technical teams throughout project lifecycles. </li><li> Support change requests, ensuring they align with business priorities and project scope. </li><li> Monitor and report on project progress, ensuring requirements are met in final deliverables. </li></ul><br><strong>Requirements</strong><br><strong>Required Qualifications:</strong><br><ul><li> Bachelor's degree in Business Administration, Information Systems, or a related field. </li><li> Minimum 5+ years of experience as a business analyst, with a focus on requirements alignment and change management. </li><li> Hands-on experience with the Skadina platform. </li><li> Strong skills in gathering and aligning business requirements with technical solutions. </li><li> Experience in QA processes, testing support, and ensuring requirements traceability.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Muller's Solutions is seeking a Business Analyst specializing in requirements alignment, quality assurance, and change management using the Skadina platform.</strong> This role will serve as a liaison between business stakeholders and technical teams, ensuring that requirements are clearly defined, aligned, and effectively implemented.<br><strong>Key Responsibilities:</strong><br><ul><li> Work closely with business stakeholders to gather, analyze, and document business requirements. </li><li> Ensure requirements are aligned with business goals and technical feasibility. </li><li> Facilitate workshops and meetings to define and prioritize requirements. </li><li> Develop Business Requirements Documents (BRDs) and translate business needs into clear functional requirements. </li><li> Collaborate with QA teams to define test cases, acceptance criteria, and ensure requirements traceability. </li><li> Drive change management by ensuring all changes are documented, assessed for impact, and communicated effectively. </li><li> Ensure alignment of requirements across business and technical teams throughout project lifecycles. </li><li> Support change requests, ensuring they align with business priorities and project scope. </li><li> Monitor and report on project progress, ensuring requirements are met in final deliverables. </li></ul><br><strong>Requirements</strong><br><strong>Required Qualifications:</strong><br><ul><li> Bachelor's degree in Business Administration, Information Systems, or a related field. </li><li> Minimum 5+ years of experience as a business analyst, with a focus on requirements alignment and change management. </li><li> Hands-on experience with the Skadina platform. </li><li> Strong skills in gathering and aligning business requirements with technical solutions. </li><li> Experience in QA processes, testing support, and ensuring requirements traceability.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> You will be the bridge between business and technology - translating the real operational challenges of a telecom and fintech company into structured requirements that data scientists, engineers, and automation developers can act on.<br><strong>ROLE MISSION</strong><br>Translate business problems into clear AI, analytics, and automation requirements.<br><strong>KEY RESPONSIBILITIES</strong><br><ul><li>Gather and document requirements for AI and automation initiatives across telecom operations (customer care, provisioning, billing) and fintech services (KYC, loan origination, payment reconciliation)</li><li>Identify and prioritise AI use cases including churn prevention, fraud detection, credit scoring, and network optimisation</li><li>Define success metrics and KPIs to measure business impact of AI and automation solutions</li><li>Map current-state processes and design future-state workflows that incorporate AI model outputs and automated decisions</li><li>Support delivery teams throughout development, testing, and deployment to ensure solutions meet business needs</li></ul><strong>MUST-HAVE SKILLS</strong><br><ul><li>Business analysis (requirements gathering, user stories, process mapping)</li><li>Data-driven problem solving</li><li>Stakeholder management and communication</li></ul><strong>NICE-TO-HAVE</strong><br><ul><li>Experience in telecom or fintech domains</li><li>Familiarity with Agile delivery (Jira, Azure DevOps)</li><li>Understanding of AI/ML concepts and use case feasibility assessment</li><li>CBAP or PMI-PBA certification</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description <br>Business Solution Designers envision and create digital solutions balancing business and user needs, technology capabilities and limitations, common standards and quality aspects, quick wins and future needs. They bridge between Business and Development by guiding both sides towards a solution that delivers business value.<br>Job Description - Grade Specific <br>Shapes the methods and the business analysis framework for the engagement.Advises the client from their experience to increase value. Provides guidance and reviews to obtain quality for a valid and consistent solution with respect to the limited time and budget. Leads a small team of BAs.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Muller's Solutions is seeking a Business Analyst specializing in requirements alignment, quality assurance, and change management using the Skadina platform.</strong> This role will serve as a liaison between business stakeholders and technical teams, ensuring that requirements are clearly defined, aligned, and effectively implemented.<br><strong>Key Responsibilities:</strong><br><ul><li> Work closely with business stakeholders to gather, analyze, and document business requirements. </li><li> Ensure requirements are aligned with business goals and technical feasibility. </li><li> Facilitate workshops and meetings to define and prioritize requirements. </li><li> Develop Business Requirements Documents (BRDs) and translate business needs into clear functional requirements. </li><li> Collaborate with QA teams to define test cases, acceptance criteria, and ensure requirements traceability. </li><li> Drive change management by ensuring all changes are documented, assessed for impact, and communicated effectively. </li><li> Ensure alignment of requirements across business and technical teams throughout project lifecycles. </li><li> Support change requests, ensuring they align with business priorities and project scope. </li><li> Monitor and report on project progress, ensuring requirements are met in final deliverables. </li></ul><br><strong>Requirements</strong><br><strong>Required Qualifications:</strong><br><ul><li> Bachelor's degree in Business Administration, Information Systems, or a related field. </li><li> Minimum 5+ years of experience as a business analyst, with a focus on requirements alignment and change management. </li><li> Hands-on experience with the Skadina platform. </li><li> Strong skills in gathering and aligning business requirements with technical solutions. </li><li> Experience in QA processes, testing support, and ensuring requirements traceability.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> You will be the bridge between business and technology - translating the real operational challenges of a telecom and fintech company into structured requirements that data scientists, engineers, and automation developers can act on.<br><strong>ROLE MISSION</strong><br>Translate business problems into clear AI, analytics, and automation requirements.<br><strong>KEY RESPONSIBILITIES</strong><br><ul><li>Gather and document requirements for AI and automation initiatives across telecom operations (customer care, provisioning, billing) and fintech services (KYC, loan origination, payment reconciliation)</li><li>Identify and prioritise AI use cases including churn prevention, fraud detection, credit scoring, and network optimisation</li><li>Define success metrics and KPIs to measure business impact of AI and automation solutions</li><li>Map current-state processes and design future-state workflows that incorporate AI model outputs and automated decisions</li><li>Support delivery teams throughout development, testing, and deployment to ensure solutions meet business needs</li></ul><strong>MUST-HAVE SKILLS</strong><br><ul><li>Business analysis (requirements gathering, user stories, process mapping)</li><li>Data-driven problem solving</li><li>Stakeholder management and communication</li></ul><strong>NICE-TO-HAVE</strong><br><ul><li>Experience in telecom or fintech domains</li><li>Familiarity with Agile delivery (Jira, Azure DevOps)</li><li>Understanding of AI/ML concepts and use case feasibility assessment</li><li>CBAP or PMI-PBA certification</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description <br>Business Solution Designers envision and create digital solutions balancing business and user needs, technology capabilities and limitations, common standards and quality aspects, quick wins and future needs. They bridge between Business and Development by guiding both sides towards a solution that delivers business value.<br>Job Description - Grade Specific <br>Shapes the methods and the business analysis framework for the engagement.Advises the client from their experience to increase value. Provides guidance and reviews to obtain quality for a valid and consistent solution with respect to the limited time and budget. Leads a small team of BAs.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> In a software development company developing different products, your role will be to gather requirements from potential customers and the market. You will have to analyze these requirements and formalize them in a structured, precise, and objective form. Then using the knowledge of our client's products, and in coordination with the technical team, you will propose the best way to fulfil these requirements in a way that can satisfy as many customers as possible, and that keeps specific requests in isolated customization modules. Finally, you will have to handle the communication with the customers, their users and their business experts.<br>In general, your role is to ensure customer satisfaction while maximizing the return on investment by proposing reusable solutions that can be applied to as many customers as possible.<br>You will work in close relationship with the technical team.<br><strong>JOB REQUIREMENTS</strong><br><ul><li>You have a good ability at analyzing and formalizing things.</li><li>You have a good abstraction skill, with the capacity to conceptualize information, and present it in a clear and formal way.</li><li>You are a good communicator, who can talk a simple non-technical language when dealing with the customer, and a structured formal language when dealing with the developer.</li><li>You have a good level in English, and in particular in writing an experience in the health or the education field is a plus.</li></ul><br><strong>POSITION CLASSIFICATION</strong><br><ul><li><strong>JUNIOR</strong><strong>: </strong>You have a bachelor's degree where you have demonstrated your capacity of analysis, abstraction and conceptualization, as well as you writing skills.</li><li><strong>MID LEVEL</strong><strong>: </strong>You have at least an experience of 2 years in a similar position.</li><li><strong>SENIOR</strong><strong>:</strong> You have at least an experience of 3 years in a similar position.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>General Information</strong><br><strong>Location</strong><br> <br> Cairo <br><strong>Job ID</strong><br> <br> 9326 <br><strong>Job Category</strong><br> <br> Operations <br><strong>Language Requirement</strong><br> <br> English <br><strong>Description &amp; requirements</strong><br><strong>Description</strong><br>Transcom is all about people, and we're looking for a Business Analyst to support our team and help drive smart, data-informed decisions across the organization. You'll work closely with stakeholders to analyze processes, identify opportunities for improvement, and translate business needs into actionable insights. If you're passionate about problem-solving, optimizing performance, and making a meaningful impact, apply today and join us!<br>Join our Transcom Team as a Business Analyst!<br><strong>Be on the front line of delivering data-driven insights and impactful solutions at a company level. In this role, you will be responsible for:</strong><br><strong>Performance Analysis &amp; Insight Generation:</strong><br><ul><li>Conduct deep-dive analysis on performance metrics, including CSAT, AHT, and Service Level, to identify trends, variances, and performance gaps.</li><li>Perform root cause analysis on underperforming KPIs and provide data-backed recommendations for operational improvements.</li><li>Verify the compliance of the implemented solutions with the analyzed requirements.</li></ul><br><strong>Reporting &amp; Dashboard Development:</strong><br><ul><li>Design, develop, and maintain interactive dashboards and reports (Looker Studio) that clearly visualize performance attributes.</li><li>Ensure all reporting is accurate, timely, and aligned with stakeholder needs, providing daily, weekly, and monthly operational views.</li><li>Present key findings and strategic insights to senior management, translating complex data analysis into clear, business-focused narratives.</li><li>Validate the accuracy and integrity of data sources used for all performance reporting.</li><li>Prepare needed business reviews and reports.</li></ul><br><strong>Financial &amp; Resource Calibration:</strong><br><ul><li>Analyze and report on financials, including cost, utilization rates, and operational expenditures.</li><li>Develop and track the financial impact of proposed process and performance improvements.</li></ul><br><strong>What's in it for YOU!</strong><br><ul><li>Best salary in the market.</li><li>Transportation provided.</li><li>Medical and social insurance.</li><li>Location in New Cairo &amp; Smart Village.</li><li>International and inclusive environment that makes you feel supported, encouraged, and welcome from day one.</li></ul><br><strong>To be successful in this role, the following is needed:</strong><br><strong>Advanced Excel Mastery:</strong><br>You must be highly proficient with Pivot Tables, VLOOKUP/XLOOKUP, Nested Formulas (IF/AND/OR), and Conditional Formatting to handle large, complex datasets quickly.<br><strong>Data Transformation:</strong><br>A proven ability to clean, structure, and ready raw, messy system exports for analysis. Experience with Power Query is a significant plus.<br><strong>Dynamic Dashboarding:</strong><br>Hands-on experience creating compelling, interactive visual reports (Charts, Slicers, Trend Lines) using both Excel and Looker Data Studio (or similar tools like Power BI/Tableau).<br><strong>Metric Fluency:</strong><br>A deep understanding and ability to analyze key operational metrics, including:<br><ul><li>AHT (Average Handle Time)</li><li>ART (Average Response Time)</li><li>CSAT (Customer Satisfaction)</li><li>Concurrency</li></ul><br><strong>Root Cause Analysis &amp; Insight Delivery:</strong><br>You don't just report "what" happened; you find the "why." You must be able to identify correlations (e.g., low CSAT correlated with high Response Time), deliver insightful recommendations, and drive operational improvements.<br><strong>Executive-Level Presentation:</strong><br>Ability to synthesize complex data into clear, concise, and professional "Executive Summary" style PowerPoint slides for senior leadership.<br><strong>Trend Identification:</strong><br>A sharp eye for spotting outlier performance among specific agents or within certain timeframes.<br><strong>What Life at Transcom is like!</strong><br>At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together.<br>"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."<br> </div>