Automotive Engineer Jobs in Egypt
15811 Jobs Found
<p>Hands-on C/C++ (C++14 minimum) proven experience building high-throughput, low-latency systems: packet processing, real-time protocol state machines, or embedded network applications. Python scripting for tooling, test automation, and operational scripts. Strong mastery of memory management, lock-free data structures, CPU cache optimization, and production profiling tools (perf, valgrind, sanitizers) applies to the C++ core. Experience with CMake build systems and Conan package management. Experience running and debugging C++ services inside Docker containers. Hands-on experience with CI/CD pipelines, specifically Atlassian Bamboo (plan specs, agent management, build pipelines), Docker multi-stage image builds, and image registries (Artifactory). Infrastructure-as-code experience with Ansible (roles, playbooks, collections) and/or Terraform, including automating RHEL VM provisioning and cluster bootstrapping. Hands-on experience with Napatech (or comparable SmartNIC) packet capture hardware capture card APIs and driver-level tuning for line-rate capture. Unit and integration testing for microservices and infrastructure-as-code, including contract testing for service boundaries. Ability to translate technical specifications and requirements documents into robust, production-ready implementations. Uses AI assistants (Claude, Copilot, or equivalent) for code generation, test writing, Ansible playbook/Docker Compose YAML authoring, and documentation. Fluent English communication skills, both written and spoken. Preferred qualifications: Exposure to telecom/network protocol domain work session/call correlation, TDR generation, per-protocol state machines (e.g. S1, GTP, Diameter, SIP etc.). Experience with mobile core network signaling protocols across 2G/3G/4G (SS7/MAP, Diameter, GTP-C/GTP-U). Familiarity with C++ serialisation libraries (MessagePack, Protobuf, Avro) and C++ build artefacts (static/dynamic libraries, compiler flags, sanitizers, link-time errors). Experience integrating C++ applications into Docker multi-stage builds. Analytical thinker with strong problem-solving abilities. Strong ownership and accountability. Collaborative team player who communicates clearly and effectively. Committed to quality, reliability, and continuous improvement. Self-motivated and proactive. Required skills</p><p><strong>Desired Candidate Profile</strong></p><p>6 8 years of experience as C++ Engineer</p>
<p>We are seeking a highly skilled and experienced Senior IT Operations Engineer to join our dynamic team. The ideal candidate will play a critical role in ensuring the smooth operation and maintenance of our IT infrastructure and endpoint devices , providing advanced technical support, and driving continuous improvement in our operational processes. This role requires a proactive, detail-oriented individual with a strong background in IT operations, excellent problem-solving skills, and the ability to work in a fast-paced environment.</p><p><b><br></b></p><p><b>Job Responsibilities:</b></p><p>Infrastructure Management:</p><ul><li>Oversee and maintain the company s IT infrastructure, including servers, networks, storage, and cloud services.</li><li>Ensure the reliability, availability, and performance of all IT systems and services.</li><li>Manage virtualization technologies (Hyper-V) and cloud platforms (Azure).</li><li>Implement and manage monitoring tools to ensure proactive identification of potential issues.</li><li>Develop and implement automation scripts to streamline operational tasks and improve efficiency.</li></ul><p>Endpoint (Computer) Support:</p><ul><li>Provide advanced support for endpoint devices (Windows and Macbooks)</li><li>Ensure the proper deployment, configuration, and maintenance of operating systems and software applications.</li><li>Manage endpoint security, including antivirus, encryption, and patch management.</li><li>Troubleshoot and resolve hardware and software issues for end-users.</li><li>Provide advanced technical support to internal teams and end-users</li></ul><p>Backup and Disaster Recovery:</p><ul><li>Manage backup solution to ensure data integrity and availability.</li><li>Perform regular backup tests and updates.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience:</p><ul><li>Bachelor s degree in computer science, Information Technology, or a related field.</li><li>Minimum of 3 years of experience in IT operations or a similar role.</li></ul><p>Technical Skills</p><ul><li>Strong knowledge of server, storage and network administration.</li><li>Experience with virtualization technologies (Hyper-V).</li><li>Good knowledge of Microsoft Active directory and Office 365</li><li>Familiarity with IT monitoring tools (Zabbix)</li><li>Familiarity with FortiGate Firewalls</li><li>Knowledge in Veeam Backup solution</li><li>Expertise in endpoint management and support, including deployment, configuration, and troubleshooting.</li><li>Knowledge of endpoint security measures and management tools.</li><li>Ability to work independently and manage multiple tasks simultaneously.</li></ul>
<p>Integrant is seeking a highly motivated and experienced Lead Storage Engineer to join our team and play a key role in managing our data storage infrastructure. The ideal candidate will have extensive experience with DDN and VAST storage solutions, as well as a strong understanding of storage area networks (SANs) and network attached storage (NAS). In this role, you will be responsible for all aspects of storage administration, including provisioning, configuration, monitoring, and troubleshooting. This is a customer-facing position.</p><p><b>Responsibilities</b></p><ul><li>Install, configure, build, create DataStorage Arrays that meet customer needs and availability.</li><li>Manage and maintain DDN,Pure,VAST storage area networks (SANs) and network attached storage (NAS) systems</li><li>Provision storage resources to meet application and user requirements</li><li>Configure and manage storage pools, volumes, and snapshots</li><li>Implement and maintain data protection strategies, including backups and replication</li><li>Monitor storage performance and capacity utilization</li><li>Identify and troubleshoot storage-related issues</li><li>Perform routine maintenance tasks</li><li>Document storage configurations and procedures</li><li>Participate in weekly on-call rotation.</li><li>Stay up-to-date on the latest storage technologies and best practices</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent experience.</li><li>7+ years of experience in storage administration</li><li>Proven experience with DDN and VAST storage solutions</li><li>In-depth understanding of SANs and NAS</li><li>Strong understanding of storage protocols (e.g., FC, iSCSI, NFS)</li><li>Proven with storage management software (e.g., DDN SFA, VAST Management Console)</li><li>Strong Linux systems administration skills and experience with open-source technologies.</li><li>Excellent problem-solving and troubleshooting skills</li><li>Strong analytical and communication skills</li><li>Ability to work independently and as part of a team</li><li>Excellent time management and organizational skills</li><li>Ability to speak English and communicate clearly and effectively with team members and clients.</li></ul><p>Preferred Qualifications</p><ul><li>Experience with storage virtualization technologies (e.g., VMware vSAN, EMC VPLEX)</li><li>Experience with cloud storage solutions (e.g., AWS S3, Azure Blob Storage)</li><li>Experience with scripting languages (e.g., Python, PowerShell</li><li>High-Performance Storage and Parallel file systems used in HPC/AI and Cloud HPC Cluster admin experience</li></ul>
<p>Integrant is seeking a highly motivated and experienced Lead Storage Engineer to join our team and play a key role in managing our data storage infrastructure. The ideal candidate will have extensive experience with DDN and VAST storage solutions, as well as a strong understanding of storage area networks (SANs) and network attached storage (NAS). In this role, you will be responsible for all aspects of storage administration, including provisioning, configuration, monitoring, and troubleshooting. This is a customer-facing position.</p><p><b>Responsibilities</b></p><ul><li>Install, configure, build, create DataStorage Arrays that meet customer needs and availability.</li><li>Manage and maintain DDN,Pure,VAST storage area networks (SANs) and network attached storage (NAS) systems</li><li>Provision storage resources to meet application and user requirements</li><li>Configure and manage storage pools, volumes, and snapshots</li><li>Implement and maintain data protection strategies, including backups and replication</li><li>Monitor storage performance and capacity utilization</li><li>Identify and troubleshoot storage-related issues</li><li>Perform routine maintenance tasks</li><li>Document storage configurations and procedures</li><li>Participate in weekly on-call rotation.</li><li>Stay up-to-date on the latest storage technologies and best practices</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent experience.</li><li>7+ years of experience in storage administration</li><li>Proven experience with DDN and VAST storage solutions</li><li>In-depth understanding of SANs and NAS</li><li>Strong understanding of storage protocols (e.g., FC, iSCSI, NFS)</li><li>Proven with storage management software (e.g., DDN SFA, VAST Management Console)</li><li>Strong Linux systems administration skills and experience with open-source technologies.</li><li>Excellent problem-solving and troubleshooting skills</li><li>Strong analytical and communication skills</li><li>Ability to work independently and as part of a team</li><li>Excellent time management and organizational skills</li><li>Ability to speak English and communicate clearly and effectively with team members and clients.</li></ul><p>Preferred Qualifications</p><ul><li>Experience with storage virtualization technologies (e.g., VMware vSAN, EMC VPLEX)</li><li>Experience with cloud storage solutions (e.g., AWS S3, Azure Blob Storage)</li><li>Experience with scripting languages (e.g., Python, PowerShell</li><li>High-Performance Storage and Parallel file systems used in HPC/AI and Cloud HPC Cluster admin experience</li></ul>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Health & Safety Group Leader is responsible for ensuring a safe, clean, functional, and compliant environment for customers and co-workers. This role requires expert guidance in health and safety standards, supporting the Country Manager and Management Team to promote a strong safety-first culture, ensure compliance with legislation and IKEA policies, and continuously improve preventive measures and operational performance. The role also supports facilities management activities to ensure business continuity and provides an excellent customer and co-worker experience. Key success factors include risk management, team leadership, expertise in safety standards, and effective communication.</p>
<h4>What you will do</h4>
<p><strong>Safety management</strong></p>
<ul>
<li>Drive the safety agenda using the operational risk management process, including root cause analysis and influencing factors.</li>
<li>Work with appropriate managers to reduce future occurrences of safety issues and escalate when necessary.</li>
<li>Ensure a proactive approach to safety risk management by integrating risk considerations early in business processes.</li>
<li>Initiate and perform risk assessments on safety and security matters and lead the health and safety training calendar.</li>
<li>Ensure building fire protection systems and equipment are safe and well maintained.</li>
<li>Ensure the waste management program is healthy and meets local regulations.</li>
<li>Ensure adequate training for first aiders and fire marshals.</li>
<li>Ensure third parties are aware of IKEA health and safety rules.</li>
<li>Manage the fire protection program.</li>
<li>Develop and update health and safety standard operating procedures regularly.</li>
</ul>
<p><strong>Team development</strong></p>
<ul>
<li>Coach, develop, and educate co-workers and external partners to comply with OSHA, Group Risk Manual, and IKEA health and safety policy.</li>
<li>Plan the emergency response group to minimize the effects of major incidents on business.</li>
<li>Investigate internal and external incidents, recommend solutions, and revise routines.</li>
<li>Develop and communicate an annual action plan and monitor its success.</li>
<li>Effectively utilize risk tools, including the incident reporting system, to analyze business risks.</li>
<li>Manage costs under the risk team and maximize efficiency of spend while maintaining safety standards.</li>
<li>Ensure the first aid facility is fully ready to support needs with accurate inventory and regular follow-ups.</li>
<li>Effectively manage and inspire the team, with emphasis on selection, training, and development.</li>
<li>Contribute to IKEA's national expansion projects and build relationships with external bodies.</li>
</ul>
<p><strong>Operational support</strong></p>
<ul>
<li>Manage safety of all in-house activities with overall responsibility.</li>
<li>Prepare safety technical and progress review reports.</li>
<li>Monitor safety through site inspections, creating documented minutes of meetings.</li>
<li>Provide feedback and report to management on safety work improvements and cost considerations.</li>
<li>Check and approve health and safety drawings and give expert advice.</li>
<li>Upload safety data, codes, and incident reports to regional share folders.</li>
<li>Participate in operations department annual budget reviews and setting.</li>
<li>Respond to and cooperate with government requirements to ensure compliance.</li>
<li>Manage major fire safety tests, including generator full load test and blackout test.</li>
<li>Perform safety and maintenance inspections and plan actions to address comments.</li>
<li>Collect quotations from subcontractors and choose based on quality and price.</li>
<li>Work with the maintenance team on health and safety systems fully operational in store and fire pump room with mall team.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proficient in risk management and operational safety procedures.</li>
<li>Strong leadership and team management skills.</li>
<li>Excellent communication and problem-solving abilities.</li>
<li>Ability to build key relationships with internal and external stakeholders.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Bachelor of Engineering or Science degree in health and safety or occupational safety.</li>
<li>NEBOSH, IOSH, or NASP certification preferred.</li>
<li>At least 3-5 years of experience in the field of health, safety, and environment.</li>
<li>Familiarity with TBT (Safety Talk), OSHA and HSE codes, and with local and international standards such as NFPA, IEC, and others.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
Location: Madinaty, Cairo Employment Type: Contract-Based / Full time Project: Mixed-use High-rise / Residence / Office / Hotel / Entertainment / Intrastructure Project Type & Scope: PM/CM <br>Overview<br>The Facade Design Manager will oversee the facade design process from concept development through detailed design and shop drawing review, ensuring that architectural intent is achieved while maintaining technical feasibility and constructability. The role will be responsible for verifying that all facade systems comply with applicable international standards, local building codes, energy efficiency requirements, and project specifications. The Facade Design Manager will coordinate technical interfaces among architects, structural engineers, MEP consultants, and facade contractors to identify and resolve design conflicts, ensuring seamless integration across disciplines. In addition, the role will lead the material review and approval process and oversee facade performance testing, including mock-ups and performance mock-up unit (PMU) testing, to validate the performance, durability, and quality of glass, aluminum, stone, and other cladding systems throughout the project lifecycle.<br>Responsibilities<br>• Technical Review: Conduct rigorous review and approval of facade-related drawings, calculations, specifications, and Building Maintenance Unit (BMU) designs.• Value Engineering: Propose alternative facade systems and cost-saving measures without compromising performance or quality.• Risk Management: Proactively identify and mitigate potential technical risks such as water leakage, structural failures, thermal bridging, and air infiltration.• Site Inspection & QA/QC: Oversee on-site installation to ensure adherence to approved drawings and maintain high-quality workmanship.• Testing Oversight: Witness and analyze Performance Mock-up (PMU) tests and on-site water testing to validate system integrity.• Contractor Management: Evaluate the technical capabilities of facade subcontractors and monitor their progress and deliverables.<br>Qualifications<br>• Bachelor’s degree in Architecture, Facade Engineering, Structural/Mechanical Engineering, or a related field.• Minimum 15+ years of demonstrable experience in facade design and construction management, with a proven track record in large-scale complex projects.• Deep understanding of various facade systems (Unitized Curtain Wall, Point-supported, GRC, etc.).• Proficiency in CAD/BIM software (Auto CAD, Revit, Rhino) and facade structural analysis tools.• Strong knowledge of modern insulation, fire safety standards, and sustainability (LEED/BREEAM).• Soft Skills: Excellent leadership, decision-making, and communication skills to coordinate between diverse technical teams and clients.<br>Preferred<br>• Tier 1 Background: Experience and background in a Tier 1 Construction company or international PMC.• Project Portfolio: * Experience in High-rise building construction (more than 100m or 33 floors).• Experience in Luxury residence, Office building, or 5-star Hotel interior/exterior work (5 years or 3 projects).• Regional Exposure: Exposure to Egyptian or Middle East regulatory environments and local codes.• Language: Professional English proficiency is a must for reporting and technical coordination.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Purpose: Direct the workshop area (allocate workload, tools, floor space and materials) in order to obtain the maximum efficiency, productivity and facilitate completion of scheduled repairs and services.<br> Maintain satisfactory service repair work through implementation of brand’s quality standards.<br> Duties & Responsibilities: Set objectives and provide clear guidelines to the team for carrying out daily service in workshop areas, as well as driving.<br> continuous improvements to the functions.<br> Monitor approved departmental policies, processes, procedures, and instructions to be implemented by subordinates so that work is carried out in a controlled manner.<br> Manage the Workshop area's resources (personnel, workstations, etc.<br>), coordinate planning tasks, analyzing reportig deviations in work performance, delivery times, and billing in order to guarantee the scope, prices, and terms agreed to with the customer in the Job Order.<br> Cascade the monthly commercially and operationally targets among the workshop staff and implement deductions of damages and losses done by workshop staff from workshop turnover rate.<br> Determines the required machines, supplies and tools to be purchased that ensure smooth delivery of provided services in workshop area as per approved budget.<br> Review and assign daily workshop tasks to team leaders and follow up on tasks accomplishments in an efficient manner according to the Service core processed standards.<br> Manage interventions that may require both vehicle body work and electromechanical work in collaboration with the Body and Paint Workshop Manager.<br> Oversee the operational management of warranty cases with warranty coordinator so as to ensure that the case is well handled and communicate technical support in case of a warranty or a problem that is difficult to solve Ensure the vehicle is diagnosed and repaired efficiently and in a professional manner according to the Service core processed standards.<br> Provide necessary information regarding customers’ vehicles answer customer inquiries in alignment with related departments.<br> Coordinate with the reception area for handling customer complaints if needed, through ensuring that the customer’s problems have been solved and that customer inconvenience complaints are dealt fairly and quickly.<br> Review the performance of Functional Control Test with the final control on the customer’s vehicle in order to verify that that all the requested work by the customer has been done correctly.<br> Accountable for safety of customers’ vehicles, workstation tools and equipment.<br> Control the consumption of materials used in inspection and maintenance interventions.<br> Ensure that all tools and equipment used in the workshop are correctly identified, stored and accessible for the personnel, in correct maintenance and use conditions, and that their calibration certificates are available, where applicable.<br> Ensure quality controls and suitable testing methods and resources, following to the Service core processed instructions.<br> Recruit, coach, and appraise team to ensure they are operating to full potential and ensure that team members are in line with organizational requirements.<br> Maintain a high level of motivation and morale in the team, as well as ensure staff development, in order to achieve a high level of employee satisfaction, and thus high performance and productivity.<br> Ensure conservation, order and cleanliness of their workplace and of the installations and equipment of the electromechanical workshop.<br> Ensure that work in workshop area is in compliance with the current Health & Safety and Environment regulations.<br> Bachelor degree of Mechanical Engineering, or any equivalent degree.<br> Valid driver’s license holder.<br> 6-8 experience in-service operation in a reputable dealership of which 2 years should be in a Managerial capacity.<br> Proven experience in conducting tests and inspections of products, services, or processes to evaluate quality or performance.<br></span> </div>
<p>We are looking for an experienced SEO professional who has a proven track record of achieving top rankings for highly competitive keywords and building long-term organic growth strategies. You will lead Beno's SEO team, define the SEO roadmap, monitor performance, and work closely with marketing, content, design, and development teams to maximize Beno's online visibility.</p><p><br></p><p><b>Requirements</b></p><p><br></p><p>Experience</p><p><br></p><p>Minimum 5 years of hands-on SEO experience.</p><p>Proven experience ranking competitive keywords in Google's top positions.</p><p>Previous experience leading an SEO team.</p><p>Strong understanding of technical, on-page, off-page, and content SEO.</p><p>Experience working with medium to large websites.</p><p>Technical Skills</p><p><br></p><p>Strong expertise in:</p><p>Technical SEO</p><p>On-Page SEO</p><p>Off-Page SEO</p><p>Keyword Research</p><p>Search Intent Analysis</p><p>Entity SEO</p><p>Topical Authority</p><p>GEO (Generative Engine Optimization)</p><p>Google Search Console</p><p>Google Analytics</p><p><br></p><p>Screaming Frog</p><p>Schema Markup</p><p>Core Web Vitals</p><p>Leadership Skills</p><p><br></p><p>The ideal candidate should be able to:</p><p>Lead and mentor an SEO team</p><p>Build scalable SEO processes</p><p>Prioritize high-impact initiatives</p><p>Analyze data and make strategic decisions</p><p>Communicate effectively with technical and non-technical teams</p><p>Deliver measurable business results</p><p>Preferred Experience</p><p><br></p><p>Experience in one or more of the following industries is highly desirable:</p><p>Luxury Brands</p><p>Hospitality</p><p>Travel</p><p>Automotive</p><p>E-commerce</p><p>International SEO</p><p>Multi-language websites</p><p>Success Metrics (First 6 Months)</p><p><br></p><p>The successful candidate will be expected to:</p><p>Develop and implement Beno's SEO roadmap.</p><p>Successfully lead and improve the performance of the SEO team.</p><p>Achieve measurable ranking improvements across Beno's priority keywords.</p><p>Increase qualified organic traffic across key business categories.</p><p>Improve Beno's visibility across AI-powered search platforms.</p><p>Strengthen Beno's topical authority and overall search presence.</p><p>Deliver clear monthly SEO reports with measurable KPIs and business impact.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p><ul>
</ul>
Our Company<br><br>Teradata is the connected multi-cloud data platform for enterprise analytics company. Our enterprise analytics solve business challenges from start to scale. Only Teradata gives you the flexibility to handle the massive and mixed data workloads of the future, today. <br><br>The Teradata Vantage architecture is cloud native, delivered as-a-service, and built on an open ecosystem. These design features make Vantage the ideal platform to optimize price performance in a multi-cloud environment. <br><br>What You’ll Do<br><br>What the role is about: As a Principal/Staff Data Scientist at Teradata, you will serve as a senior individual contributor responsible for defining analytical approaches, scoping complex data science projects, and delivering high-impact solutions across multiple industries. You will tackle highly complex and ambiguous problems, architect end-to-end data science workflows, and provide deep technical guidance to cross-functional teams—without direct people management responsibilities. What impact this role has: Your expertise will shape the technical direction of data science initiatives, influence solution design across teams, and help internal and external stakeholders make well-informed decisions. By leveraging advanced modeling, statistical rigor, and deep domain insight, you will ensure that Teradata delivers scalable, high-quality analytical solutions that drive measurable business value for our clients. What success might look like: Success in this role means independently leading the most challenging parts of data science engagements, producing reliable and scalable solutions, and serving as a trusted technical advisor to product managers, engineers, and business stakeholders. You will be recognized for your ability to translate complex business problems into well-scoped analytical strategies, and for consistently raising the technical bar across the team. <br><br>Who You’ll Work With<br><br>An outline of the team: You will be part of a collaborative and dynamic data science team that works closely with data engineers, project managers, solution architects, and business stakeholders. You will contribute as a high-level technical expert, helping teams navigate complexity and ensuring that analytical solutions are sound, scalable, and aligned with business needs. The role and the team play at Teradata: The data science team at Teradata plays a crucial role in transforming data into strategic assets. As a Principal/Staff Data Scientist, you will influence the technical direction of projects, contribute reusable methodologies, and help shape best practices for developing advanced analytical solutions across multiple engagements. Who the position reports to: This position reports to the Data Science Team Manager. <br><br>What Makes You a Qualified Candidate<br><br>Non-negotiable qualifications:<br><br>Minimum of 8 years of experience in data science, machine learning, or applied analytics. Expertise in programming languages such as Python and SQL. Strong understanding of advanced statistical methods, machine learning, deep learning, and Gen AI techniques. Proven ability to scope, architect, and technically lead complex data science projects without direct management responsibilities. Excellent communication and presentation skills, with the ability to engage both technical and non-technical audiences. <br><br>What You’ll Bring<br><br>Advanced Data Analysis and Modeling: Perform highly complex data analysis and build sophisticated predictive and prescriptive models using advanced statistical, machine learning, and deep learning techniques. Technical Leadership: Define analytical approaches, scope data science components in partnership with PMs, and lead the technical direction of projects across multiple industries. Cross-Functional Collaboration: Work closely with data engineers, product managers, and business stakeholders to align on requirements, solution direction, and implementation plans. Data Exploration: Explore large and diverse datasets to uncover insights, evaluate feasibility, and guide model and feature design. Model Deployment: Collaborate with engineering teams to implement, optimize, and maintain machine learning models in production environments, ensuring scalability, performance, and reliability. Mentorship: Provide informal technical mentoring, conduct deep code/model reviews, and guide other data scientists in best practices—without direct people management. Communication: Present complex findings, trade-offs, and solution paths to technical teams, business partners, and customer stakeholders in a clear and concise manner. Continuous Improvement: Stay current with emerging data science, machine learning, and Gen AI advancements, applying new techniques to enhance solution quality and accelerate delivery. <br><br><br><br>Why We Think You’ll Love Teradata<br><br>We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.<br><br>Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.
Company Overview????Khazna was founded in 2019 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to specialized bank for underbanked mid-to-low-income consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.<br>????We are consistently on the lookout for rock stars to help us solve for financial inclusion.<br>Job Summary ????We are looking to hire a talented i OS developer to design, build, and maintain the next generation of i OS application. Your primary focus will be developing high-end i OS application for the latest Apple mobile devices. Your duties may include collaborating with the design team for new application features, identifying and fixing application bottlenecks, maintaining the core code, and updating application published on the App Store. As i OS developer, you should have a strong working knowledge of i OS Frameworks, be proficient in Swift, and be able to work as part of a team. Ultimately, an outstanding i OS developer should be able to create functional, attractive applications that perfectly meet the needs of the user.<br>Key Responsibilities:<br>Work with stakeholders to understand and document software requirements and ensure i OS app delivered with high quality. Collaborate and work in a team environment with Design, Development and QA teams. Implement new features in a highly collaborative environment with product managers, and other Web, Backend, and i OS mobile engineers Share technical solutions and product ideas with the broader team through design review, code review, and presentations. Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution.<br>Qualifications:<br>Bachelor’s Degree in Computer Science, Computer Engineering, Information Technology, or a related field (or equivalent) Experience: +2 years working experience with i OS development. Proficient in Objective-C, Swift, and Cocoa Touch. In-depth knowledge of software architecture concepts like MVP, MVVM, VIPER, and Clean Architecture Strong knowledge on i OS app components. Familiarity with RESTful APIs to connect i OS applications to back-end services Familiarity with push notifications, APIs, and cloud messaging. Hands-on experience with mobile Dev Ops CI/CD tools Experience writing testable code and unit test Solid understanding of the full mobile development life cycle. Knowledge of Apple’s design principles and application interface guidelines. Experience with development in third-party libraries, and APIs. Strong analytical, organizational, and problem-solving skills. Strong sense of ownership and ability to deliver mobile application as an individual contributor.<br><br>✨ Join Khazna and contribute your skills and expertise to our mission of revolutionizing digital payments ???? and driving financial inclusion ???? across the region.<br>???? Apply now and be part of a team that is shaping the future of finance in Egypt and Saudi Arabia!
Company Overview Khazna launched in 2020 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to neobank for underbanked consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.<br>This is a fun stage in the company's lifecycle as the core foundation has been but it is still early enough to assume a ton of ownership and to help shape the future of the company and its success.<br><br>Job Summary ????We are looking to hire a talented Android developer to design, build and maintain the next generation of Android application. Your primary focus will be developing high-end Android application for the latest android mobile devices. Your duties may include collaborating with the design team for new application features, identifying and fixing application bottlenecks, maintaining the core code and updating application published on the App Store. As Android developer, you should have a strong working knowledge of Android Frameworks, be proficient in Kotlin and be able to work as part of a team. Ultimately, an outstanding Android developer should be able to create functional, attractive applications that perfectly meet the needs of the user.<br>Key Responsibilities:Work with stakeholders to understand and document software requirements and ensure Android app delivered with high quality. Collaborate and work in a team environment with Design, Development and QA teams. Implement new features in a highly collaborative environment with product managers, and other Web, Backend, and i OS mobile engineers Share technical solutions and product ideas with the broader team through design review, code review, and presentations. Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution.<br>Qualifications Bachelor’s Degree in Computer Science, Computer Engineering, Information Technology, or a related field (or equivalent).3+ years working experience with native Android development . Complete hands-on Android app development using Kotlin. Strong knowledge with Dependency injection frameworks like Dagger2 and Hilt. In-depth knowledge of software architecture concepts like MVP, MVVM,MVI, and Clean Architecture. Strong knowledge on android app components. Hands-on experience with mobile Dev Ops CI/CD tools. Experience writing testable code and unit tests. Solid understanding of the full mobile development life cycle. Understanding of Google’s design principles and interface guidelines. Experience with development in third-party libraries, and APIs. Strong analytical, organizational, and problem-solving skills. Strong sense of ownership and ability to deliver mobile application as an individual contributor.<br>✨ Join Khazna and contribute your skills and expertise to our mission of revolutionizing digital payments ???? and driving financial inclusion ???? across the region.<br>???? Apply now and be part of a team that is shaping the future of finance in Egypt and Saudi Arabia!
<p><b>COMPANY DESCRIPTION</b></p><p>SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.</p><p>THE SAP YOUNG PROFESSIONALS PROGRAM</p><p>The SAP Young Professionals Program is a free initiative delivered by the Digital Skills Center of SAP. The program, which lasts for 2 months, is designed to give recent graduates the certifications and soft skills required to begin a career as an SAP Associate Consultant. At the end of the training, SAP will work very closely with the program graduates to introduce them to a host of opportunities with SAP customers and partners to work as an SAP Consultant.</p><p>SAP CONSULTANTS</p><p>The role of an SAP Consultant can be divided into 2 functions: Functional and Technical.</p><p>The consultant will contribute to blueprinting, design, implementation, operation, optimization, and upgrade phase of a S/4 HANA project, and provide business process as well as functional expertise, and project guidance to our clients to ensure their investment in SAP software and consulting services will make their business the best run business.</p><p>The Consultant is also responsible for maintaining a high degree of customer satisfaction in each of their accounts in addition to growing and developing referenceable customers through their investigation, analysis, consulting, coaching, knowledge transfer, and relationship-building efforts.</p><p>CERTIFICATE INFORMATION:</p><p>SAP Build, is a unified application development and process automation solution, enabling personalization and efficiency at scale. It empowers users to create applications, automate tedious tasks, and design business sites through a low-code environment, ensuring that innovation is accessible to both professional developers and business experts.</p><p>The Generative AI Hub , part of SAP AI Foundation, is a centralized platform designed to streamline enterprise AI adoption. It provides a secure environment for businesses to access, orchestrate, and deploy a wide range of Large Language Models (LLMs) while ensuring they are grounded in business-specific data and compliant with enterprise standards.</p><p>HOW YOU BENEFIT:</p><ul><li>Start your journey to become an SAP Consultant;</li><li>Gain globally-recognised associate-level SAP Certifications;</li><li>Learn directly from SAP experts;</li><li>Experience classroom and workshop-based training in SAP Technologies;</li><li>Develop the soft skills needed to prepare you for successful job applications;</li><li>Benefit from introductions to job opportunities within the SAP Ecosystem to help secure a position after the training. Please note this program does not guarantee you a job at the end of it.</li></ul><p>WHAT WE REQUIRE FROM A CANDIDATE:</p><ul><li>Candidates must have the legal right to work in Egypt.</li><li>Candidates must be currently unemployed or employed in a part time/non-permanent role not related to career aspirations;</li><li>Candidates must be educated to at least Bachelor level in a field related to Business Administration / Management Information Systems / Engineering / Data Science / AI</li><li>Candidates will preferably have graduated within the last 3 years with a GPA in the top quartile proof of this may be requested.</li><li>Candidates must have a keen interest in starting an SAP-related career involving travel;</li><li>Candidates should be fluent in English, both written and spoken;</li><li>The program will commence by mid-August 2026 and full-time availability from 9am 6pm from Sunday- Thursday throughout the training period is essential. The Program will last for 2 months.</li><li>This training will take place online in a virtual live classroom format. Please ensure you have strong enough internet at home to be able to participate in this program.</li></ul><p>Please share an English version of your resume while applying for this program.</p><p>We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p><p>We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: CEMAIL_ADDRESS . Requests for reasonable accommodation will be considered on a case-by-case basis.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Candidates must have the legal right to work in Egypt. Candidates must be currently unemployed or employed in a part time/non-permanent role not related to career aspirations; Candidates must be educated to at least Bachelor level in a field related to Business Administration / Management Information Systems / Engineering / Data Science / AI Candidates will preferably have graduated within the last 3 years with a GPA in the top quartile proof of this may be requested. Candidates must have a keen interest in starting an SAP-related career involving travel; Candidates should be fluent in English, both written and spoken; The program will commence by mid-August 2026 and full-time availability from 9am 6pm from Sunday- Thursday throughout the training period is essential. The Program will last for 2 months. This training will take place online in a virtual live classroom format. Please ensure you have strong enough internet at home to be able to participate in this program.</p>
<p><b>COMPANY DESCRIPTION</b></p><p>SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.</p><p>THE SAP YOUNG PROFESSIONALS PROGRAM</p><p>The SAP Young Professionals Program is a free initiative delivered by the Digital Skills Center of SAP. The program, which lasts for 2 months, is designed to give recent graduates the certifications and soft skills required to begin a career as an SAP Associate Consultant. At the end of the training, SAP will work very closely with the program graduates to introduce them to a host of opportunities with SAP customers and partners to work as an SAP Consultant.</p><p>SAP CONSULTANTS</p><p>The role of an SAP Consultant can be divided into 2 functions: Functional and Technical.</p><p>The consultant will contribute to blueprinting, design, implementation, operation, optimization, and upgrade phase of a S/4 HANA project, and provide business process as well as functional expertise, and project guidance to our clients to ensure their investment in SAP software and consulting services will make their business the best run business.</p><p>The Consultant is also responsible for maintaining a high degree of customer satisfaction in each of their accounts in addition to growing and developing referenceable customers through their investigation, analysis, consulting, coaching, knowledge transfer, and relationship-building efforts.</p><p>CERTIFICATE INFORMATION:</p><p>SAP Build, is a unified application development and process automation solution, enabling personalization and efficiency at scale. It empowers users to create applications, automate tedious tasks, and design business sites through a low-code environment, ensuring that innovation is accessible to both professional developers and business experts.</p><p>The Generative AI Hub , part of SAP AI Foundation, is a centralized platform designed to streamline enterprise AI adoption. It provides a secure environment for businesses to access, orchestrate, and deploy a wide range of Large Language Models (LLMs) while ensuring they are grounded in business-specific data and compliant with enterprise standards.</p><p>HOW YOU BENEFIT:</p><ul><li>Start your journey to become an SAP Consultant;</li><li>Gain globally-recognised associate-level SAP Certifications;</li><li>Learn directly from SAP experts;</li><li>Experience classroom and workshop-based training in SAP Technologies;</li><li>Develop the soft skills needed to prepare you for successful job applications;</li><li>Benefit from introductions to job opportunities within the SAP Ecosystem to help secure a position after the training. Please note this program does not guarantee you a job at the end of it.</li></ul><p>WHAT WE REQUIRE FROM A CANDIDATE:</p><ul><li>Candidates must have the legal right to work in Egypt.</li><li>Candidates must be currently unemployed or employed in a part time/non-permanent role not related to career aspirations;</li><li>Candidates must be educated to at least Bachelor level in a field related to Business Administration / Management Information Systems / Engineering / Data Science / AI</li><li>Candidates will preferably have graduated within the last 3 years with a GPA in the top quartile proof of this may be requested.</li><li>Candidates must have a keen interest in starting an SAP-related career involving travel;</li><li>Candidates should be fluent in English, both written and spoken;</li><li>The program will commence by mid-August 2026 and full-time availability from 9am 6pm from Sunday- Thursday throughout the training period is essential. The Program will last for 2 months.</li><li>This training will take place online in a virtual live classroom format. Please ensure you have strong enough internet at home to be able to participate in this program.</li></ul><p>Please share an English version of your resume while applying for this program.</p><p>We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p><p>We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: CEMAIL_ADDRESS . Requests for reasonable accommodation will be considered on a case-by-case basis.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Candidates must have the legal right to work in Egypt. Candidates must be currently unemployed or employed in a part time/non-permanent role not related to career aspirations; Candidates must be educated to at least Bachelor level in a field related to Business Administration / Management Information Systems / Engineering / Data Science / AI Candidates will preferably have graduated within the last 3 years with a GPA in the top quartile proof of this may be requested. Candidates must have a keen interest in starting an SAP-related career involving travel; Candidates should be fluent in English, both written and spoken; The program will commence by mid-August 2026 and full-time availability from 9am 6pm from Sunday- Thursday throughout the training period is essential. The Program will last for 2 months. This training will take place online in a virtual live classroom format. Please ensure you have strong enough internet at home to be able to participate in this program.</p>
<p><h4>Main duties</h4>
<p>The main duty of a contact centre agent is to respond to communication inquiries or complaints raised by stakeholders as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The agent will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. Contact centre agent will correspond with contact centre management accordingly and comply to provide a customer-oriented service at all times.</p>
<h4>Key responsibilities / What you do</h4>
<ul>
<li>Claims pre-certification and adjudication with compliance to established policy guidelines as well as managing and providing overall guidance about medical cases review and authorization over phone.</li>
<li>Responding to queries regarding cover, claims, hospitalization, complaints.</li>
<li>Commit to the department’s service standards across phone, email, live chat, and customer experience metrics such as customer satisfaction and NPS.</li>
<li>Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases.</li>
<li>Develop extensive and sound product knowledge to provide timely and accurate information to our clients.</li>
<li>Responsible for providing outstanding customer service to clients and ensuring customer satisfaction and retention.</li>
<li>Use AI-driven training platforms to develop extensive and sound product knowledge, enabling timely and accurate information provision to clients.</li>
<li>Employ AI analytics to track and enhance customer service performance, ensuring customer satisfaction and retention through personalized and efficient service.</li>
<li>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</li>
</ul>
<h4>Key requirements / What you bring</h4>
<ul>
<li>Medical background is preferred.</li>
<li>0 - 3 years of experience.</li>
<li>Experience in a customer facing role is beneficial.</li>
<li>Previous experience in call centre environment would be beneficial.</li>
<li>Experience working in pressurized environment with tight deadlines.</li>
<li>Strong knowledge of Microsoft Office (Excel, Word).</li>
<li>High level of fluency in English is a must.</li>
<li>Must be fully flexible to work rotating shift patterns including shift work, nights, and weekends.</li>
<li>Experience working in pressurized environments with tight deadlines, with the ability to leverage AI tools to manage workload efficiently.</li>
</ul>
<h4>How we hire</h4>
<p>Agency statement: Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>Key benefits / What we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p>
<p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Join us. Let's care for tomorrow.</p>
<p>Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz’ company culture. One means to achieve this is a regular rotation of Allianz executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
<strong>Who We Are<br><br></strong>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.<br><br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br><br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br><br>#VOIS #BeUnrivalled #CreateTheFuture<br><br><strong>About This Role<br><br></strong>We are seeking an experienced Infrastructure Systems Engineer to provide advanced (L3) operational support for Office IT infrastructure services. This role focuses on ensuring high availability, stability, and performance of enterprise platforms including Active Directory, Office 365, and Windows Server environments. The role requires strong independent judgement, deep technical expertise, and end-to-end ownership of supported services while contributing to continuous improvement and service excellence.<br><br><strong>What You Will Do<br><br></strong><ul><li>Provide third-line (L3) support and escalation management for Office IT infrastructure services </li><li>Own and manage backend infrastructure platforms, ensuring agreed availability and performance levels </li><li>Perform daily system health checks and proactively resolve infrastructure issues </li><li>Diagnose and resolve complex incidents and service requests within defined SLAs </li><li>Manage and participate in crisis situations, following established escalation and incident management processes </li><li>Collaborate with vendors, internal teams, and technical leadership to restore and improve services </li><li>Conduct performance, capacity, and configuration analysis for infrastructure systems </li><li>Support service improvement initiatives and contribute to operational readiness for future projects </li><li>Act as a technical mentor to L1 and L2 support colleagues, including participation in knowledge-sharing and onboarding activities </li><li>Maintain clear communication with stakeholders, including technical leads and cross-functional teams <br><br><br></li></ul><strong>Who You Are<br><br></strong><ul><li>An individual with a Bachelor’s degree in Engineering or Computer Science </li><li>Someone with 4–6 years of professional experience in IT infrastructure or systems support within large-scale environments </li><li>Proficient in Microsoft Office 365 services, Active Directory, ADFS, AD Connect, and licence management </li><li>Experienced in Windows Server (2016/2019), Microsoft SQL, and infrastructure troubleshooting </li><li>Skilled in PowerShell scripting for automation and operational efficiency </li><li>Knowledgeable in ITIL-based service management, with ITIL Foundation certification </li><li>Comfortable working in multicultural, globally distributed teams </li><li>A clear and confident communicator with strong written and spoken English skills </li><li>Customer-focused, accountable, and collaborative in approach, with a strong sense of ownership<br><br><br></li></ul><strong>Not a Perfect Fit?<br><br></strong>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><strong>What’s In It For You<br><br></strong><ul><li>Exposure to complex, enterprise-scale IT infrastructure environments </li><li>Opportunities to work with global stakeholders across Vodafone Group </li><li>A role with meaningful impact on service availability and customer experience </li><li>Continuous learning through operational challenges, service improvement initiatives, and technical mentoring <br><br><br></li></ul><strong>What Skills You Will Learn<br><br></strong><ul><li>Advanced enterprise infrastructure operations and service ownership </li><li>Crisis and incident management in high-impact production environments </li><li>Cross-functional collaboration within a global technology organisation </li><li>Enhanced automation and scripting capabilities for infrastructure efficiency <br><br><br></li></ul><strong>VOIS Equal Opportunity Employer Commitment<br><br></strong>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.<br><br><strong>Join Us<br><br></strong>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br><br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br><br>With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.<br><br><strong>Alert<br><br></strong>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA<br><br><strong>Follow us on social media and #StayConnected<br><br></strong><ul><li>LinkedIn: https://www.linkedin.com/company/vois/</li><li>Facebook: https://www.facebook.com/voisglobal</li><li>Instagram: https://www.instagram.com/voisglobal/</li><li>Chat with our employees: https://lnkd.in/dpkrcvR2</li></ul>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced Infrastructure Systems Engineer to provide advanced (L3) operational support for Office IT infrastructure services. This role focuses on ensuring high availability, stability, and performance of enterprise platforms including Active Directory, Office 365, and Windows Server environments. The role requires strong independent judgement, deep technical expertise, and end-to-end ownership of supported services while contributing to continuous improvement and service excellence.</p>
<h4>What you will do</h4>
<ul>
<li>Provide third-line (L3) support and escalation management for Office IT infrastructure services.</li>
<li>Own and manage backend infrastructure platforms, ensuring agreed availability and performance levels.</li>
<li>Perform daily system health checks and proactively resolve infrastructure issues.</li>
<li>Diagnose and resolve complex incidents and service requests within defined SLAs.</li>
<li>Manage and participate in crisis situations, following established escalation and incident management processes.</li>
<li>Collaborate with vendors, internal teams, and technical leadership to restore and improve services.</li>
<li>Conduct performance, capacity, and configuration analysis for infrastructure systems.</li>
<li>Support service improvement initiatives and contribute to operational readiness for future projects.</li>
<li>Act as a technical mentor to L1 and L2 support colleagues, including participation in knowledge-sharing and onboarding activities.</li>
<li>Maintain clear communication with stakeholders, including technical leads and cross-functional teams.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>An individual with a bachelor’s degree in engineering or computer science.</li>
<li>Someone with 4–6 years of professional experience in IT infrastructure or systems support within large-scale environments.</li>
<li>Proficient in Microsoft Office 365 services, Active Directory, ADFS, AD Connect, and licence management.</li>
<li>Experienced in Windows Server (2016/2019), Microsoft SQL, and infrastructure troubleshooting.</li>
<li>Skilled in PowerShell scripting for automation and operational efficiency.</li>
<li>Knowledgeable in ITIL-based service management, with ITIL Foundation certification.</li>
<li>Comfortable working in multicultural, globally distributed teams.</li>
<li>A clear and confident communicator with strong written and spoken English skills.</li>
<li>Customer-focused, accountable, and collaborative in approach, with a strong sense of ownership.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Exposure to complex, enterprise-scale IT infrastructure environments.</li>
<li>Opportunities to work with global stakeholders across Vodafone Group.</li>
<li>A role with meaningful impact on service availability and customer experience.</li>
<li>Continuous learning through operational challenges, service improvement initiatives, and technical mentoring.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced enterprise infrastructure operations and service ownership.</li>
<li>Crisis and incident management in high-impact production environments.</li>
<li>Cross-functional collaboration within a global technology organisation.</li>
<li>Enhanced automation and scripting capabilities for infrastructure efficiency.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced infrastructure systems engineer to provide advanced (L3) operational support for Office IT infrastructure services. This role focuses on ensuring high availability, stability, and performance of enterprise platforms including Active Directory, Office 365, and Windows Server environments. The role requires strong independent judgement, deep technical expertise, and end-to-end ownership of supported services while contributing to continuous improvement and service excellence.</p>
<h4>What you will do</h4>
<ul>
<li>Provide third-line (L3) support and escalation management for Office IT infrastructure services.</li>
<li>Own and manage backend infrastructure platforms, ensuring agreed availability and performance levels.</li>
<li>Perform daily system health checks and proactively resolve infrastructure issues.</li>
<li>Diagnose and resolve complex incidents and service requests within defined SLAs.</li>
<li>Manage and participate in crisis situations, following established escalation and incident management processes.</li>
<li>Collaborate with vendors, internal teams, and technical leadership to restore and improve services.</li>
<li>Conduct performance, capacity, and configuration analysis for infrastructure systems.</li>
<li>Support service improvement initiatives and contribute to operational readiness for future projects.</li>
<li>Act as a technical mentor to L1 and L2 support colleagues, including participation in knowledge-sharing and onboarding activities.</li>
<li>Maintain clear communication with stakeholders, including technical leads and cross-functional teams.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>An individual with a bachelor’s degree in engineering or computer science.</li>
<li>Someone with 4–6 years of professional experience in IT infrastructure or systems support within large-scale environments.</li>
<li>Proficient in Microsoft Office 365 services, Active Directory, ADFS, AD Connect, and licence management.</li>
<li>Experienced in Windows Server (2016/2019), Microsoft SQL, and infrastructure troubleshooting.</li>
<li>Skilled in PowerShell scripting for automation and operational efficiency.</li>
<li>Knowledgeable in ITIL-based service management, with ITIL Foundation certification.</li>
<li>Comfortable working in multicultural, globally distributed teams.</li>
<li>A clear and confident communicator with strong written and spoken English skills.</li>
<li>Customer-focused, accountable, and collaborative in approach, with a strong sense of ownership.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Exposure to complex, enterprise-scale IT infrastructure environments.</li>
<li>Opportunities to work with global stakeholders across Vodafone Group.</li>
<li>A role with meaningful impact on service availability and customer experience.</li>
<li>Continuous learning through operational challenges, service improvement initiatives, and technical mentoring.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced enterprise infrastructure operations and service ownership.</li>
<li>Crisis and incident management in high-impact production environments.</li>
<li>Cross-functional collaboration within a global technology organisation.</li>
<li>Enhanced automation and scripting capabilities for infrastructure efficiency.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced Infrastructure Systems Engineer to provide advanced (L3) operational support for Office IT infrastructure services. This role focuses on ensuring high availability, stability, and performance of enterprise platforms including Active Directory, Office 365, and Windows Server environments. The role requires strong independent judgement, deep technical expertise, and end-to-end ownership of supported services while contributing to continuous improvement and service excellence.</p>
<h4>What you will do</h4>
<ul>
<li>Provide third-line (L3) support and escalation management for Office IT infrastructure services.</li>
<li>Own and manage backend infrastructure platforms, ensuring agreed availability and performance levels.</li>
<li>Perform daily system health checks and proactively resolve infrastructure issues.</li>
<li>Diagnose and resolve complex incidents and service requests within defined SLAs.</li>
<li>Manage and participate in crisis situations, following established escalation and incident management processes.</li>
<li>Collaborate with vendors, internal teams, and technical leadership to restore and improve services.</li>
<li>Conduct performance, capacity, and configuration analysis for infrastructure systems.</li>
<li>Support service improvement initiatives and contribute to operational readiness for future projects.</li>
<li>Act as a technical mentor to L1 and L2 support colleagues, including participation in knowledge-sharing and onboarding activities.</li>
<li>Maintain clear communication with stakeholders, including technical leads and cross-functional teams.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>An individual with a bachelor’s degree in engineering or computer science.</li>
<li>Someone with 4–6 years of professional experience in IT infrastructure or systems support within large-scale environments.</li>
<li>Proficient in Microsoft Office 365 services, Active Directory, ADFS, AD Connect, and licence management.</li>
<li>Experienced in Windows Server (2016/2019), Microsoft SQL, and infrastructure troubleshooting.</li>
<li>Skilled in PowerShell scripting for automation and operational efficiency.</li>
<li>Knowledgeable in ITIL-based service management, with ITIL Foundation certification.</li>
<li>Comfortable working in multicultural, globally distributed teams.</li>
<li>A clear and confident communicator with strong written and spoken English skills.</li>
<li>Customer-focused, accountable, and collaborative in approach, with a strong sense of ownership.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Exposure to complex, enterprise-scale IT infrastructure environments.</li>
<li>Opportunities to work with global stakeholders across Vodafone Group.</li>
<li>A role with meaningful impact on service availability and customer experience.</li>
<li>Continuous learning through operational challenges, service improvement initiatives, and technical mentoring.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced enterprise infrastructure operations and service ownership.</li>
<li>Crisis and incident management in high-impact production environments.</li>
<li>Cross-functional collaboration within a global technology organisation.</li>
<li>Enhanced automation and scripting capabilities for infrastructure efficiency.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced Infrastructure Systems Engineer to provide advanced (L3) operational support for Office IT infrastructure services. This role focuses on ensuring high availability, stability, and performance of enterprise platforms including Active Directory, Office 365, and Windows Server environments. The role requires strong independent judgement, deep technical expertise, and end-to-end ownership of supported services while contributing to continuous improvement and service excellence.</p>
<h4>What you will do</h4>
<ul>
<li>Provide third-line (L3) support and escalation management for Office IT infrastructure services.</li>
<li>Own and manage backend infrastructure platforms, ensuring agreed availability and performance levels.</li>
<li>Perform daily system health checks and proactively resolve infrastructure issues.</li>
<li>Diagnose and resolve complex incidents and service requests within defined SLAs.</li>
<li>Manage and participate in crisis situations, following established escalation and incident management processes.</li>
<li>Collaborate with vendors, internal teams, and technical leadership to restore and improve services.</li>
<li>Conduct performance, capacity, and configuration analysis for infrastructure systems.</li>
<li>Support service improvement initiatives and contribute to operational readiness for future projects.</li>
<li>Act as a technical mentor to L1 and L2 support colleagues, including participation in knowledge-sharing and onboarding activities.</li>
<li>Maintain clear communication with stakeholders, including technical leads and cross-functional teams.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>An individual with a bachelor’s degree in engineering or computer science.</li>
<li>Someone with 4–6 years of professional experience in IT infrastructure or systems support within large-scale environments.</li>
<li>Proficient in Microsoft Office 365 services, Active Directory, ADFS, AD Connect, and licence management.</li>
<li>Experienced in Windows Server (2016/2019), Microsoft SQL, and infrastructure troubleshooting.</li>
<li>Skilled in PowerShell scripting for automation and operational efficiency.</li>
<li>Knowledgeable in ITIL-based service management, with ITIL Foundation certification.</li>
<li>Comfortable working in multicultural, globally distributed teams.</li>
<li>A clear and confident communicator with strong written and spoken English skills.</li>
<li>Customer-focused, accountable, and collaborative in approach, with a strong sense of ownership.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Exposure to complex, enterprise-scale IT infrastructure environments.</li>
<li>Opportunities to work with global stakeholders across Vodafone Group.</li>
<li>A role with meaningful impact on service availability and customer experience.</li>
<li>Continuous learning through operational challenges, service improvement initiatives, and technical mentoring.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced enterprise infrastructure operations and service ownership.</li>
<li>Crisis and incident management in high-impact production environments.</li>
<li>Cross-functional collaboration within a global technology organisation.</li>
<li>Enhanced automation and scripting capabilities for infrastructure efficiency.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through official Vodafone Careers channels to avoid job scams and fraud.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.<br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>#VOIS #BeUnrivalled #CreateTheFuture<br><br><br><b>About this Role</b>
<br>We are seeking an experienced Infrastructure Systems Engineer to provide advanced (L3) operational support for Office IT infrastructure services. This role focuses on ensuring high availability, stability, and performance of enterprise platforms including Active Directory, Office 365, and Windows Server environments. The role requires strong independent judgement, deep technical expertise, and end-to-end ownership of supported services while contributing to continuous improvement and service excellence.<br><br><br><b>What you will do</b>
<br></span><ul>
<li>Provide third-line (L3) support and escalation management for Office IT infrastructure services.</li>
<li>Own and manage backend infrastructure platforms, ensuring agreed availability and performance levels.</li>
<li>Perform daily system health checks and proactively resolve infrastructure issues.</li>
<li>Diagnose and resolve complex incidents and service requests within defined SLAs.</li>
<li>Manage and participate in crisis situations, following established escalation and incident management processes.</li>
<li>Collaborate with vendors, internal teams, and technical leadership to restore and improve services.</li>
<li>Conduct performance, capacity, and configuration analysis for infrastructure systems.</li>
<li>Support service improvement initiatives and contribute to operational readiness for future projects.</li>
<li>Act as a technical mentor to L1 and L2 support colleagues, including participation in knowledge-sharing and onboarding activities.</li>
<li>Maintain clear communication with stakeholders, including technical leads and cross-functional teams.</li>
</ul><br><br><b>Who you are</b>
<br><ul>
<li>An individual with a Bachelor’s degree in Engineering or Computer Science.</li>
<li>Someone with 4–6 years of professional experience in IT infrastructure or systems support within large-scale environments.</li>
<li>Proficient in Microsoft Office 365 services, Active Directory, ADFS, AD Connect, and licence management.</li>
<li>Experienced in Windows Server (2016/2019), Microsoft SQL, and infrastructure troubleshooting.</li>
<li>Skilled in PowerShell scripting for automation and operational efficiency.</li>
<li>Knowledgeable in ITIL-based service management, with ITIL Foundation certification.</li>
<li>Comfortable working in multicultural, globally distributed teams.</li>
<li>A clear and confident communicator with strong written and spoken English skills.</li>
<li>Customer-focused, accountable, and collaborative in approach, with a strong sense of ownership</li>
</ul><br><br><b>Not a Perfect Fit?</b>
<br>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><br><b>What’s in it for you</b>
<br><ul>
<li>Exposure to complex, enterprise-scale IT infrastructure environments.</li>
<li>Opportunities to work with global stakeholders across Vodafone Group.</li>
<li>A role with meaningful impact on service availability and customer experience.</li>
<li>Continuous learning through operational challenges, service improvement initiatives, and technical mentoring.</li>
</ul><br><br><b>What skills you will learn</b>
<br><ul>
<li>Advanced enterprise infrastructure operations and service ownership.</li>
<li>Crisis and incident management in high-impact production environments.</li>
<li>Cross-functional collaboration within a global technology organisation.</li>
<li>Enhanced automation and scripting capabilities for infrastructure efficiency.</li>
</ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.<br><br><br><b>Join Us</b>
<br>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br>With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.<br><br><br><b>Alert</b>
<br>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA<br><br><br><b>Follow us on social media and #StayConnected</b>
<br><ul>
<li>LinkedIn: https://www.linkedin.com/company/vois/</li>
<li>Facebook: https://www.facebook.com/voisglobal</li>
<li>Instagram: https://www.instagram.com/voisglobal/</li>
<li>Chat with our employees: https://lnkd.in/dpkrcvR2</li>
</ul><br><br><br>
</div>