Automation Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Requisition ID: </b>180073 <br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. <br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><strong>Overview of the role:</strong><br>Lead the Financial Planning &amp; Analysis (FP&amp;A) function by managing budgeting, forecasting, financial reporting, and business performance analysis to support strategic decision-making across the Real Estate business. The role is responsible for driving the end-to-end planning cycle, partnering with cross-functional teams, Regional Finance, Group Finance, and Asset Management to deliver accurate financial insights, performance reporting, and business recommendations. The position plays a key role in strengthening financial governance, enhancing planning and reporting processes, supporting business strategy, and acting as a trusted finance business partner to drive operational and commercial performance while ensuring compliance with Group policies and financial standards.<br><strong>What you will do:</strong><br><ul><li>Lead the monthly financial reporting and closing process, ensuring the accuracy and integrity of financial results through detailed account analysis, balance sheet reviews, and timely reporting.</li><li>Prepare and deliver monthly management reporting packages, financial performance reviews, and analytical insights to support business and leadership decision-making.</li><li>Drive the annual budgeting process, rolling forecasts, long-term strategic planning, and cash flow forecasting to support business objectives and funding requirements.</li><li>Partner with Treasury and key business stakeholders to support project financing, cash flow management, and capital planning across the Real Estate portfolio.</li><li>Monitor business performance through financial analysis, variance reporting, and key performance indicators, identifying risks, opportunities, and improvement initiatives.</li><li>Develop financial models, reports, and business cases to support strategic initiatives, investment decisions, and operational planning.</li><li>Establish and maintain effective budgetary controls for operating and capital expenditures while ensuring compliance with financial policies and governance standards.</li><li>Provide commercial finance support by reviewing lease agreements, analyzing leasing performance, revenue, receivables, and working capital to drive business performance.</li><li>Act as the key finance business partner between Business Teams, Shared Services, Regional Finance, Group Finance, Treasury, and Internal and External Audit, ensuring effective financial governance, reporting, and cross-functional collaboration.</li><li>Lead finance transformation initiatives, including reporting automation, process optimization, system enhancements, and continuous improvement projects to strengthen financial planning and reporting capabilities.</li></ul><br><strong>Required Skills to be successful:</strong><br><ul><li>5+ years of experience in Financial Planning &amp; Analysis, Finance, or Accounting, including a minimum of 2 years within the Real Estate industry. Experience in Real Estate, Construction, or Project Management environments is highly preferred.</li><li>Strong knowledge of financial planning, budgeting, forecasting, management reporting, financial modeling, and business performance analysis.</li><li>Proven experience preparing financial statements, conducting variance analysis, and supporting strategic decision-making through financial insights and commercial business partnering.</li><li>Hands-on experience with ERP financial systems, preferably SAP and Yardi, with exposure to financial reporting automation and process improvement initiatives.</li><li>Strong understanding of Egyptian Accounting Standards (EAS), IAS/IFRS, and financial governance within a corporate environment.</li><li>Excellent analytical, problem-solving, and stakeholder management skills, with the ability to influence business decisions and communicate financial information to both finance and non-finance stakeholders.</li><li>Strong leadership, organizational, and project management capabilities, with the ability to manage multiple priorities, lead teams, and deliver results in a fast-paced environment.</li></ul><br><strong>About Al-Futtaim Group Real Estate</strong><br>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. <br>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.<br>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p><br> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><br> <p><b>Overview of the role:</b></p><br> <p>Lead the Financial Planning &amp; Analysis (FP&amp;A) function by managing budgeting, forecasting, financial reporting, and business performance analysis to support strategic decision-making across the Real Estate business. The role is responsible for driving the end-to-end planning cycle, partnering with cross-functional teams, Regional Finance, Group Finance, and Asset Management to deliver accurate financial insights, performance reporting, and business recommendations. The position plays a key role in strengthening financial governance, enhancing planning and reporting processes, supporting business strategy, and acting as a trusted finance business partner to drive operational and commercial performance while ensuring compliance with Group policies and financial standards.</p><br> <p><b>What you will do:</b></p><br> <ul><li>Lead the monthly financial reporting and closing process, ensuring the accuracy and integrity of financial results through detailed account analysis, balance sheet reviews, and timely reporting.</li><li>Prepare and deliver monthly management reporting packages, financial performance reviews, and analytical insights to support business and leadership decision-making.</li><li>Drive the annual budgeting process, rolling forecasts, long-term strategic planning, and cash flow forecasting to support business objectives and funding requirements.</li><li>Partner with Treasury and key business stakeholders to support project financing, cash flow management, and capital planning across the Real Estate portfolio.</li><li>Monitor business performance through financial analysis, variance reporting, and key performance indicators, identifying risks, opportunities, and improvement initiatives.</li><li>Develop financial models, reports, and business cases to support strategic initiatives, investment decisions, and operational planning.</li><li>Establish and maintain effective budgetary controls for operating and capital expenditures while ensuring compliance with financial policies and governance standards.</li><li>Provide commercial finance support by reviewing lease agreements, analyzing leasing performance, revenue, receivables, and working capital to drive business performance.</li><li>Act as the key finance business partner between Business Teams, Shared Services, Regional Finance, Group Finance, Treasury, and Internal and External Audit, ensuring effective financial governance, reporting, and cross-functional collaboration.</li><li>Lead finance transformation initiatives, including reporting automation, process optimization, system enhancements, and continuous improvement projects to strengthen financial planning and reporting capabilities.</li></ul> <p><b>Required Skills to be successful:</b></p><br> <ul><li>5+ years of experience in Financial Planning &amp; Analysis, Finance, or Accounting, including a minimum of 2 years within the Real Estate industry. Experience in Real Estate, Construction, or Project Management environments is highly preferred.</li><li>Strong knowledge of financial planning, budgeting, forecasting, management reporting, financial modeling, and business performance analysis.</li><li>Proven experience preparing financial statements, conducting variance analysis, and supporting strategic decision-making through financial insights and commercial business partnering.</li><li>Hands-on experience with ERP financial systems, preferably SAP and Yardi, with exposure to financial reporting automation and process improvement initiatives.</li><li>Strong understanding of Egyptian Accounting Standards (EAS), IAS/IFRS, and financial governance within a corporate environment.</li><li>Excellent analytical, problem-solving, and stakeholder management skills, with the ability to influence business decisions and communicate financial information to both finance and non-finance stakeholders.</li><li>Strong leadership, organizational, and project management capabilities, with the ability to manage multiple priorities, lead teams, and deliver results in a fast-paced environment.</li></ul> <p><b>About Al-Futtaim Group Real Estate</b></p><br> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p><br> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p><br> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>

<p><h4>Company overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Support the Financial Planning & Analysis (FP&A) function by driving budgeting, forecasting, financial reporting, and performance analysis across the ResiComm business. The role is responsible for delivering accurate financial insights, supporting strategic decision-making, and ensuring effective financial planning processes while collaborating with cross-functional teams and Regional Finance. The position plays a key role in monitoring business performance, ensuring compliance with accounting standards and company policies, enhancing financial reporting, and providing analytical support to optimize commercial and operational performance.</p> <h4>What you will do</h4> <li>Support the monthly financial close process by coordinating with Finance teams to ensure accurate financial reporting, balance sheet integrity, and timely account reconciliations.</li> <li>Prepare monthly management reports, business review packs, and financial analysis to support decision-making and monitor business performance.</li> <li>Analyze financial performance across key business areas, including sales, leasing, working capital, cash flow, and funding, identifying risks, opportunities, and improvement initiatives.</li> <li>Support the preparation of annual budgets, rolling forecasts, long-term business plans, and financial models in line with business objectives and timelines.</li> <li>Develop and monitor project cash flow forecasts, funding requirements, and financial performance to support effective cash management and strategic planning.</li> <li>Partner with business stakeholders, Local Finance, Shared Services, Regional Finance, and Group Finance to deliver accurate financial reporting and provide commercial insights.</li> <li>Prepare financial reports, schedules, and business cases to support internal and external reporting requirements and strategic business decisions.</li> <li>Contribute to finance transformation initiatives, including reporting automation, process improvements, and system enhancements to improve efficiency and reporting accuracy.</li> <h4>Required skills to be successful</h4> <li>3+ years of experience in finance, financial planning & analysis (FP&A), accounting, or commercial finance, with at least 1 year of experience within the real estate industry.</li> <li>Experience in real estate, construction, project management, or mixed-use developments is highly preferred.</li> <li>Strong understanding of budgeting, forecasting, financial reporting, management reporting, financial analysis, and business performance management.</li> <li>Solid knowledge of accounting standards (EAS, IAS, IFRS) and financial statement preparation.</li> <li>Experience preparing financial models, cash flow forecasts, variance analysis, and management reports to support strategic decision-making.</li> <li>Strong analytical, problem-solving, and stakeholder management skills, with the ability to communicate financial insights to both finance and non-finance stakeholders.</li> <li>Proficiency in Microsoft Office applications, particularly Excel, and experience using ERP financial systems. Knowledge of SAP and Yardi is highly preferred.</li> <h4>What equips you for the role</h4> <li>Bachelor's or postgraduate degree in commerce, accounting, finance, or a related discipline.</li> <li>Professional qualifications such as CPA, CA, CMA, ACCA, CFA, CIMA, or MBA are considered an advantage.</li> <li>Good understanding of financial planning, accounting systems, reporting automation, and finance process improvement.</li> <li>Knowledge of Egyptian real estate regulations, accounting practices, and industry guidelines is preferred.</li> <li>Demonstrated ability to manage multiple priorities, work under pressure, and collaborate effectively across cross-functional teams.</li> <li>Strong commercial acumen, communication skills, analytical thinking, and a proactive, solution-oriented approach.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an experienced Infrastructure Systems Engineer to provide advanced (L3) operational support for Office IT infrastructure services. This role focuses on ensuring high availability, stability, and performance of enterprise platforms including Active Directory, Office 365, and Windows Server environments. The role requires strong independent judgement, deep technical expertise, and end-to-end ownership of supported services while contributing to continuous improvement and service excellence.</p> <h4>What you will do</h4> <ul> <li>Provide third-line (L3) support and escalation management for Office IT infrastructure services.</li> <li>Own and manage backend infrastructure platforms, ensuring agreed availability and performance levels.</li> <li>Perform daily system health checks and proactively resolve infrastructure issues.</li> <li>Diagnose and resolve complex incidents and service requests within defined SLAs.</li> <li>Manage and participate in crisis situations, following established escalation and incident management processes.</li> <li>Collaborate with vendors, internal teams, and technical leadership to restore and improve services.</li> <li>Conduct performance, capacity, and configuration analysis for infrastructure systems.</li> <li>Support service improvement initiatives and contribute to operational readiness for future projects.</li> <li>Act as a technical mentor to L1 and L2 support colleagues, including participation in knowledge-sharing and onboarding activities.</li> <li>Maintain clear communication with stakeholders, including technical leads and cross-functional teams.</li> </ul> <h4>Who you are</h4> <ul> <li>An individual with a bachelor’s degree in engineering or computer science.</li> <li>Someone with 4–6 years of professional experience in IT infrastructure or systems support within large-scale environments.</li> <li>Proficient in Microsoft Office 365 services, Active Directory, ADFS, AD Connect, and licence management.</li> <li>Experienced in Windows Server (2016/2019), Microsoft SQL, and infrastructure troubleshooting.</li> <li>Skilled in PowerShell scripting for automation and operational efficiency.</li> <li>Knowledgeable in ITIL-based service management, with ITIL Foundation certification.</li> <li>Comfortable working in multicultural, globally distributed teams.</li> <li>A clear and confident communicator with strong written and spoken English skills.</li> <li>Customer-focused, accountable, and collaborative in approach, with a strong sense of ownership.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Exposure to complex, enterprise-scale IT infrastructure environments.</li> <li>Opportunities to work with global stakeholders across Vodafone Group.</li> <li>A role with meaningful impact on service availability and customer experience.</li> <li>Continuous learning through operational challenges, service improvement initiatives, and technical mentoring.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced enterprise infrastructure operations and service ownership.</li> <li>Crisis and incident management in high-impact production environments.</li> <li>Cross-functional collaboration within a global technology organisation.</li> <li>Enhanced automation and scripting capabilities for infrastructure efficiency.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p><br> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><br> <p><b>Overview of the role:</b></p><br> <p>Support the Financial Planning &amp; Analysis (FP&amp;A) function by driving budgeting, forecasting, financial reporting, and performance analysis across the ResiComm business. The role is responsible for delivering accurate financial insights, supporting strategic decision-making, and ensuring effective financial planning processes while collaborating with cross-functional teams and Regional Finance. The position plays a key role in monitoring business performance, ensuring compliance with accounting standards and company policies, enhancing financial reporting, and providing analytical support to optimize commercial and operational performance.</p><br> <p><b>What you will do:</b></p><br> <ul><li>Support the monthly financial close process by coordinating with Finance teams to ensure accurate financial reporting, balance sheet integrity, and timely account reconciliations.</li><li>Prepare monthly management reports, business review packs, and financial analysis to support decision-making and monitor business performance.</li><li>Analyze financial performance across key business areas, including sales, leasing, working capital, cash flow, and funding, identifying risks, opportunities, and improvement initiatives.</li><li>Support the preparation of annual budgets, rolling forecasts, long-term business plans, and financial models in line with business objectives and timelines.</li><li>Develop and monitor project cash flow forecasts, funding requirements, and financial performance to support effective cash management and strategic planning.</li><li>Partner with business stakeholders, Local Finance, Shared Services, Regional Finance, and Group Finance to deliver accurate financial reporting and provide commercial insights.</li><li>Prepare financial reports, schedules, and business cases to support internal and external reporting requirements and strategic business decisions.</li><li>Contribute to finance transformation initiatives, including reporting automation, process improvements, and system enhancements to improve efficiency and reporting accuracy.</li></ul> <p><b>Required Skills to be successful:</b></p><br> <ul><li>3+ years of experience in Finance, Financial Planning &amp; Analysis (FP&amp;A), Accounting, or Commercial Finance, with at least 1 year of experience within the real estate industry.</li><li>Experience in real estate, construction, project management, or mixed-use developments is highly preferred.</li><li>Strong understanding of budgeting, forecasting, financial reporting, management reporting, financial analysis, and business performance management.</li><li>Solid knowledge of accounting standards (EAS, IAS, IFRS) and financial statement preparation.</li><li>Experience preparing financial models, cash flow forecasts, variance analysis, and management reports to support strategic decision-making.</li><li>Strong analytical, problem-solving, and stakeholder management skills, with the ability to communicate financial insights to both finance and non-finance stakeholders.</li><li>Proficiency in Microsoft Office applications, particularly Excel, and experience using ERP financial systems. Knowledge of SAP and Yardi is highly preferred.</li></ul> <p><b>What equips you for the role:</b></p><br> <ul><li>Bachelor's or postgraduate degree in Commerce, Accounting, Finance, or a related discipline.</li><li>Professional qualifications such as CPA, CA, CMA, ACCA, CFA, CIMA, or MBA are considered an advantage.</li><li>Good understanding of financial planning, accounting systems, reporting automation, and finance process improvement.</li><li>Knowledge of Egyptian real estate regulations, accounting practices, and industry guidelines is preferred.</li><li>Demonstrated ability to manage multiple priorities, work under pressure, and collaborate effectively across cross-functional teams.</li><li>Strong commercial acumen, communication skills, analytical thinking, and a proactive, solution-oriented approach.</li></ul> <p><b>About Al-Futtaim Group Real Estate</b></p><br> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p><br> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p><br> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced professional to plan, design, and optimise IP and security services and solutions across multiple technologies and vendors. This role focuses on translating business and customer requirements into robust technical designs while collaborating with stakeholders across technology and business domains. The individual will lead virtual teams to deliver innovative, scalable, and reliable network solutions and ensure smooth transition into operations.</p><p>What you ll do</p><ul><li>Lead technical assessment, planning, and design of IP and security solutions aligned with architecture and strategy</li><li>Capture and analyse business and customer requirements to ensure technical feasibility</li><li>Act as the primary technical representative for stakeholders, including customers and internal teams</li><li>Lead and coordinate virtual cross-functional teams throughout design and implementation</li><li>Produce low-level designs and maintain comprehensive solution documentation</li><li>Support operations teams in resolving highly complex IP and security issues</li><li>Ensure quality assurance during delivery and support handover to operations teams</li></ul><p>Who you are</p><ul><li>Experience in IP and security planning and design within telecom or service provider environments (typically 6 8 years)</li><li>Strong understanding of mobile and/or fixed network technologies and service lifecycle</li><li>Proven experience in presales support, including solution design and proposal development</li><li>Demonstrated ability to design and deliver solutions in telecom environments</li><li>Ability to align technical solutions with strategic business objectives</li><li>Bachelor s degree in Electronics or Telecommunications Engineering or equivalent</li></ul><p>Technical Expertise:</p><ul><li>Strong knowledge of IP backbone protocols (e.g., BGP, MPLS, OSPF, QoS)</li><li>Understanding of security platforms and concepts (e.g., firewalls, VPNs, IPSec, WAF, NAT)</li><li>Experience with vendor technologies such as Cisco, Juniper, Fortinet, or Palo Alto</li><li>Knowledge of SDN, NFV, cloud platforms (e.g., OpenStack, VMware), and virtualisation</li><li>Familiarity with automation or programming languages (e.g., Python, Ansible)</li><li>Relevant certifications (e.g., CCNP, CCIE, JNCIE) are advantageous</li></ul><p>Not a perfect fit?</p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p>What's in it for you</p><ul><li>Opportunity to work on complex, large-scale telecom network solutions across global markets</li><li>Exposure to cutting-edge technologies in IP networking, security, cloud, and virtualisation</li><li>Collaborative environment involving cross-functional and international stakeholders</li><li>Participation in strategic projects that shape future network capabilities</li><li>Opportunity to contribute to innovation and long-term network roadmaps</li></ul><p>What skills you will learn</p><ul><li>Advanced solution architecture and end-to-end network design</li><li>Stakeholder management and cross-functional collaboration</li><li>Strategic thinking aligned with telecom transformation initiatives</li><li>Expertise in emerging network technologies such as SDN and NFV</li><li>Problem-solving in complex, high-impact operational environments</li></ul><p>VOIS Equal Opportunity Employer Commitment</p><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p><p>Join Us</p><p>At Vodafone, we re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience in IP and security planning and design within telecom or service provider environments (typically 6 8 years)</li><li>Strong understanding of mobile and/or fixed network technologies and service lifecycle</li><li>Proven experience in presales support, including solution design and proposal development</li><li>Demonstrated ability to design and deliver solutions in telecom environments</li><li>Ability to align technical solutions with strategic business objectives</li><li>Bachelor s degree in Electronics or Telecommunications Engineering or equivalent</li><li>Strong knowledge of IP backbone protocols (e.g., BGP, MPLS, OSPF, QoS)</li><li>Understanding of security platforms and concepts (e.g., firewalls, VPNs, IPSec, WAF, NAT)</li><li>Experience with vendor technologies such as Cisco, Juniper, Fortinet, or Palo Alto</li><li>Knowledge of SDN, NFV, cloud platforms (e.g., OpenStack, VMware), and virtualisation</li><li>Familiarity with automation or programming languages (e.g., Python, Ansible)</li><li>Relevant certifications (e.g., CCNP, CCIE, JNCIE) are advantageous</li></ul><p></p></section>

Job Summary: We are seeking a technically proficient Microsoft Center of Excellence Senior Manager to lead the delivery of enterprise-grade solutions across Microsoft 365, Power Platform, and Copilot. This role combines technical leadership and strategic oversight, ensuring the platform estate meets high engineering standards, scales through reusable patterns and an enabled maker community, and comply with security, data privacy, and responsible AI practices. <br>Key Responsibilities: <br>Platform Strategy & Technical Leadership: Own the Microsoft platform strategy and roadmap across Microsoft 365, Power Platform (Power Apps, Power Automate, Power BI, Power Pages), and Copilot Studio. Drive software engineering best practices, including solution layering, Application Lifecycle Management (ALM), automated testing, and CI/CD pipelines for automated deployment. Ensure integration with Microsoft Azure, Azure Open AI, and enterprise applications including Service Now via APIs, connectors, and event-driven workflows. <br>Administration & Governance: Own the environment strategy, including environment provisioning, Managed Environments, and the default environment position and clean-up obligations. Maintain platform monitoring and reporting, including the CoE Toolkit inventory, governance dashboards, service health, and alerting. Operate the application review cycle that promotes successful team-based solutions to supported enterprise use, with defined risk levels and named ownership. <br>Operations & Optimization: Monitor and optimize deployed solutions for reliability, performance, cost-efficiency, and output quality. Implement reusable architecture, templates, and automation strategies to enhance scalability and reduce maintenance overhead. Make sure in production Apps and dashboards and running with agreed SLA. <br>Team & Stakeholder Management: Lead and mentor the Microsoft CoE team, including platform administrators, developers, and business analysts, ensuring alignment with project goals and fostering technical excellence. Build and nurture a maker community through enablement sessions, champions, and published best-practice standards. Collaborate with cross-functional teams and stakeholders to translate business requirements into impactful technical solutions. Manage implementation partners and managed service providers, covering delivery quality and commercial performance. <br>Governance & Compliance: Ensure adherence to security policies, data-privacy standards, and regional compliance regulations during solution development and deployment. <br><br>Qualifications: <br>Technical Skills: Strong proficiency in Power Platform (Power Apps, Power Automate, Power BI, Dataverse) and the Power Platform admin center and CoE Starter Kit. Extensive experience with Microsoft 365 workload administration, tenant configuration, and Microsoft Azure, including Azure Open AI and AI-related services, Dev Ops and Git Hub. Expertise in platform governance: environment strategy, DLP policy, ALM, and CI/CD . Experience with Copilot Studio agent development, publishing, and the governance controls applied before deployment. Proficiency in identity and security, including Entra ID, conditional access, and role-based access control. Familiarity with Power BI, governance dashboards, and platform KPI reporting. Strong proficiency in Share Point. <br>Experience: 12+ years of professional experience, with 8+ years on Microsoft 365 and Power Platform and technical leadership. Proven track record of end-to-end ownership of an enterprise Microsoft estate, including roadmap, governance, license position, and budget. 5+ years leading blended technical and functional teams, including vendor or managed service resources. Experience supporting a multi-country or multi-entity organization. <br>Certifications: Essential: Microsoft Certified Power Platform Solution Architect Expert (PL-600), or Power Platform Administrator / Developer Associate with demonstrable architecture ownership. Essential: Microsoft 365 Administrator Expert (MS-102) or equivalent senior Microsoft 365 credential. Preferred: Azure Solutions Architect Expert (AZ-305), ITIL 4, and Power BI Data Analyst (PL-300).

About Aller Aqua Group Aller Aqua is a global producer of fish feed for freshwater and saltwater aquaculture, with more than 60 years of experience in the industry. The company operates factories in Denmark, Poland, Germany, Egypt, China, and Serbia, and exports to over 70 countries worldwide.<br>About the Job Department: Finance | Reports To: Finance Manager | Direct Reports: None<br>Job Purpose The FP&A Lead supports the Finance Manager in budgeting, forecasting, financial analysis, and management reporting. The role provides financial and operational insights across sales, production, raw materials, inventory, manufacturing costs, OPEX, CAPEX, profitability, and cash flow.<br>Key Responsibilities Support the preparation of the annual budget, business plan, and periodic forecasts. Analyze sales volume, pricing, product mix, revenue, and profitability. Analyze production volumes, manufacturing costs, efficiency, and key cost drivers. Monitor raw material consumption, prices, inventory, and their impact on product costs. Monitor OPEX and CAPEX against approved budgets and highlight significant variances. Prepare monthly Actual vs. Budget vs. Forecast analysis and identify key variance drivers and root causes. Prepare management reports, dashboards, KPI reports, and financial analysis. Support product and customer profitability analysis and business case evaluation. Develop and maintain financial models and Excel-based planning tools. Ensure the accuracy and consistency of financial and operational data used for planning and reporting. Coordinate with departments to collect and validate planning data. Identify opportunities to improve budgeting, forecasting, reporting, and financial analysis processes. Support reporting automation and Power BI initiatives.<br>Key Areas of Responsibility Budgeting & Planning | Forecasting | Financial Analysis | Variance Analysis | Manufacturing Cost Analysis | OPEX & CAPEX | Profitability Analysis | Management Reporting | Financial Modeling | Business Performance Analysis<br>Qualifications & Experience Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field.5–7 years of relevant experience in FP&A, budgeting, financial planning, financial analysis, or management reporting. Manufacturing experience is highly preferred, particularly exposure to costing, production, inventory, raw materials, or supply chain finance. Strong knowledge of budgeting, forecasting, variance analysis, and financial modeling. Advanced Microsoft Excel skills; experience with ERP systems is required, with Microsoft Dynamics 365 preferred. Knowledge of Power BI or other BI tools is an advantage. Strong analytical, numerical, and problem-solving skills with high attention to detail. Strong communication and interpersonal skills. Good command of English, both written and spoken.<br>Working conditions Working Days: 5 days per week. Working Hours: 8 hrs Location Preference: Candidates residing in 6th of October City are preferred.<br>Why Aller Aqua? At Aller Aqua we believe in providing opportunities for growth and development. We understand that starting out in the professional world can be challenging, which is why we offer training programs, mentorship opportunities, and a supportive work culture that encourages personal growth where you can learn and thrive. Whether you are just starting out or looking to advance your career, we have the resources and opportunities to help you succeed. By joining our team, you will have the chance to work alongside industry experts who are passionate about what they do. We value diversity and Inclusion. We believe that every individual brings unique perspectives and ideas to the table, which helps us innovate and stay ahead of the competition. Your voice will be heard, your ideas will be valued, and your contributions will make a difference.<br>Don't miss out on this incredible opportunity to join a company that values its employees and provides a platform for growth. We can't wait to welcome you aboard!

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>As a Sr. Specialist, CX Process Improvement, you will lead the design, development, and continuous improvement of Standard Operating Procedures (SOPs) across Customer Care. You'll drive process efficiency using Lean Six Sigma methodologies, delivering measurable improvements in customer experience and cost to serve. You will own improvement programs end-to-end — from problem definition through execution, measurement, and iteration — across strategic, operational, and quick-win project tiers. This role is hands-on and cross-functional. You will act as a gatekeeper for new market initiatives and service launches — reviewing requirements, mapping to policies, designing SOPs, and cascading changes through Knowledge management. You will also drive agent empowerment by formulating business cases and feature requests, liaising with Product and Tech through delivery and configuration, and connecting frontline operational insights to product decisions.<br><br>WHAT’S ON YOUR PLATE?<br><br> SOP Design & Development: Create high-level blueprints and process maps to identify bottle necks and streamline handoffs Develop comprehensive SOPs that streamline processes, enhance quality, and are clear, concise, and actionable Act as gatekeeper on new market initiatives and service launches — review requirements, map to policies, design SOPs, and cascade to Knowledge change management Ensure consistency and cross-functional alignment in documentation across markets and lines of business. Program Ownership: Take full ownership of assigned CX-PI programs — define the problem, design the improvement, run pilots, roll out at scale, and iterate using the DMAIC cycle Ensure programs drive measurable improvements in experience and cost Continuously optimise programs through structured testing and feedback loops Anticipate risks, track performance rigorously, and adjust course quickly when results do not meet expectations Document program playbooks so they can be repeated and scaled across markets Agent Empowerment & Product: Formulate business cases and feature requests based on operational insights and voice of customers and agent feedback Liaise with Product and Tech teams through delivery, configuration, and deployment of new features Configure new features and adjust SOPs accordingly to reflect system changes Connect frontline agent needs to product decisions, ensuring tools and systems support resolution quality Sr. Specialist, CX - Process Improvement Communication: Share improvement results in a structured, proactive way with leadership and markets Present root cause analyses and recommendations persuasively to senior stakeholders Capture learnings from each program and circulate them as best practices to raise the bar across the CX function Stakeholder Management: Partner with SSC, local markets and, Product (DH & talabat product) teams to align on priorities and unblock execution Provide the right data and context to help product and tech teams make decisions and prioritize projects with highest impact Escalate blockers and hold stakeholders accountable, while focusing primarily on enabling execution and driving cross-functional alignment on process changes<br><br>WHAT YOU BRING TO THE TABLE?<br><br> 5+ years of experience working in contact centers Demonstrated experience in AI projects with partial or full automation projects Demonstrated experience applying Lean Six Sigma or equivalent process improvement methodologies Experience leading projects end-to-end, including timelines, deliverables, and stakeholder communication SOP creation and process mapping proficiency — strong experience developing, maintaining, and visualizing processes using tools like Visio, Figma, Miro, or similar Critical thinking and data analysis proficiency to identify root causes and drive decisions Ability to lead workshops and influence without authority across cross-functional teams Strong written and verbal communication; ability to communicate complex analysis simply and persuasively

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Viatris Egypt S.A.E</p><p>Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases. </p><br><p>We have been included on number of <span><u>award lists</u></span> that demonstrate the impact we are making. <br>&nbsp;</p><br><p>Every day, we rise to the challenge to make a difference and here’s how the CRM and Samples Coordinator role will make an impact:</p><br><p><u>Summary</u></p><br><p><span>The primary role of the CRM and Samples Coordinator is responsible for driving governance in customer data and HCP universe management. The role would be responsible to ensure that the Field colleagues have the required support to efficiently utilized the CRM tools in their daily interactions with the HCPs. This role will also drive the process to ensure complaint sample distribution and utilization by the field colleagues. The CRM and Samples Coordinator would be responsible to ensure that all the customer facing colleagues in the assigned geographies are equipped with the required training and skills to use their tools and to comply with sample policy. </span></p><br><p><span>KEY RESPONSIBILITIES AND FUNCTION</span></p><br><p><u>INDIVIDUAL</u></p><br><ul><li><p><span>Platform owner &amp; administrator of CRM, issues &amp; CR management</span></p><br></li><li><p><span>Manage the process for creation, harmonization, implementation and maintenance of data management practices for global sales force automation systems</span></p><br></li><li><p><span>Develop and implement new / enhanced commercial business processes as needed to support data management within the CRM or related systems that align with the commercial operations objectives</span></p><br></li><li><p><span>To be the gatekeeper for all global deliverables participating and managing the User Acceptance Testing (UAT) in coordination with CEx acceptance of deliverables related to CRM system.</span></p><br></li><li><p><span>Preparation of load-files reflecting cycle-plans, org structure, territory alignments, digital promotional materials in CRM system aligned with digital GTM</span></p><br></li><li><p><span>Escalation on support for CRM, collaborating with the global service teams on any agreed commitments, SLA’s, and business continuity of platform.</span></p><br></li><li><p><span>Facilitate the data mapping, management, and governance processes with commercial operations colleagues, business leaders, and IT</span></p><br></li><li><p><span>Supporting the Sales and Marketing departments for the creation of CRM-related new stakeholders in the system.</span></p><br></li><li><p><span>Working with other system owners (Veeva Vault, HCP Consent DB, Marketo, RDM) to ensure the optimal flow of information and content between platforms.</span></p><br></li><li><p><span>Customer E-permission management; collecting, verification and validation integrated with global Identity Hub platform</span></p><br></li><li><p><span>Manage Sample upload and track utilization through the CRM system</span></p><br></li><li><p><span>Ensure sample controls and policies are implemented in the markets</span></p><br></li><li><p><span>Coordinate Sample reconciliation process across assigned geographies</span></p><br></li><li><p><span>Provide training for FF regarding CRM system utilization and answering their questions for technique and system related issues.</span></p><br></li><li><p><span>Continually seek opportunities to leverage technologies &amp; solutions pertinent to the FF and available such as collaboration tools, automated reporting and new/enhanced CRM capability.</span></p><br></li></ul><p><u>SHARED</u></p><br><ul><li><p><span>Support legal, medical, compliance &amp; pharmacovigilance teams for the CRM related issues.</span></p><br></li><li><p><span>Partnering with the rest of the SECCD team to deliver on the collective commitments to the business</span></p><br></li><li><p><span>Partner closely with Medical and Marketing colleagues to ensure prompt and adequate approval of training contents for all products</span></p><br></li></ul><p><u><span>EXPERIENCE</span></u></p><br><ul><li><p><span>Sales and marketing experience - </span><b><span>5 years /</span> <span>Required</span></b></p><br></li><li><p><span>Pharmaceutical experience</span>- <b><span>3 years</span> / <span>Preferred</span></b></p><br></li><li><p><span>Proven understanding of field force deployment processes</span> <b><span>3 years / Required</span></b></p><br></li><li><p><span>Project management skill</span> <b><span>3 years / Preferred</span></b></p><br></li><li><p><span>Deep understanding of Field based technology</span> <b><span>3 years/</span> <span>Required</span></b></p><br></li></ul><p>A<span><span>t Viatris, we offer</span></span><span><span>competitive</span></span><span><span>salar</span></span><span><span>ies</span></span><span><span>, benefits</span></span><span><span>and</span></span><span><span>an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.</span></span></p><br><p><span>Viatris is an Equal Opportunity Employer. </span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We're looking for a <b>Staff Software Engineer, Backend</b>to join Procore's Mobile engineering team. In this role, you'll be the connective tissue between our mobile clients and Procore's backend engineering teams, driving mobile-friendly API design and implementation that supports our offline-first architecture. Your primary goal is to make sure the APIs powering Project Management and Quality and Safety mobile experiences work the way mobile not just web needs them to, while mentoring engineers across a globally distributed team.</p><br><br><br><p>As a <b>Staff Software Engineer, Backend</b>, you'll partner closely with backend teams across Procore as well as mobile client engineering, platform, and Product to represent mobile's needs early in API design conversations, and to help those teams build contracts that hold up in offline, low-connectivity, field conditions. Use your deep sympathy for client-side constraints, together with enough backend fluency to speak the language and influence the design, to close the gap that usually shows up only after mobile starts integrating.</p><br><br><br><p>Join us to be the person who makes sure mobile and backend actually build for each other, on a team building the software that keeps construction projects — and the people managing them safe and on schedule. Apply today!</p><br><br><br><p>This position reports into the Director of Engineering and will be based in our <b>Cairo, Egypt </b><b>office</b>. We're looking for someone to join us immediately.</p><br><br><br><p><b>What you’ll do:</b></p><br><br><ul> <li><p>AI is central to how we work. You’ll be expected to master generative tools and agentic workflows, moving beyond just using AI to actively building the agentic future of construction.</p><br><br></li> <li><p>Act as the primary liaison between Mobile Project Management and Quality and Safety and backend engineering teams, representing mobile's needs in API and contract design</p><br><br></li> <li><p>Drive mobile-friendly implementation of REST and GraphQL APIs with a focus on supporting our offline-first architecture, identifying where APIs won't hold up for low-connectivity or field-use conditions, and working with backend teams to close gaps</p><br><br></li> <li><p>Partner across a large number of collaborating teams backend, mobile clients, platform, and product to align on contracts, dependencies, and shared standards before they become integration problems</p><br><br></li> <li><p>Bring a customer-centric perspective into architectural conversations owned by backend teams, rather than owning that architecture directly</p><br><br></li> <li><p>Mentor and develop teammates through code reviews, pairing, and training, growing a distributed engineering team across time zones</p><br><br></li> <li><p>Troubleshoot and resolve complex production issues at the mobile/backend boundary, serving as an escalation point during incidents</p><br><br></li> <li><p>Identify recurring friction points between mobile and backend teams, and organize the right people to solve them</p><br><br></li> </ul><br><p><b>What we're looking for:&nbsp;</b></p><br><br><ul> <li><p>Bachelor’s Degree in Computer Science, Engineering, related field, or equivalent work experience</p><br><br></li> <li><p>Candidate with product mindset and/or Mobile Automation background is a huge plus</p><br><br></li> <li><p>8+ years of combined software engineering experience, with a proven track record of technical leadership, mentoring engineers, and up-leveling team discourse</p><br><br></li> <li><p>Direct client-side (mobile or web) development experience, or very strong sympathy for how backend decisions land on client engineers — this matters more than owning backend services yourself</p><br><br></li> <li><p>Working fluency in backend development (Ruby on Rails, Node.js, Java, or similar) enough to engage credibly on designing or influencing REST and/or GraphQL APIs, ideally including offline-first or low-connectivity scenarios</p><br><br></li> <li><p>Exceptional communication skills and comfort collaborating across teams, translating ambiguous or competing needs into clear technical direction across time zones</p><br><br></li> <li><p>Strong Test Driven Development background and comfort with shift-left quality practices</p><br><br></li> <li><p>A systems thinker who enjoys the complexities of distributed systems, balanced with a pragmatic commitment to shipping working, high-quality code</p><br><br></li> </ul><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Sr. Specialist, CX Process Improvement, you will lead the design, development, and continuous improvement of Standard Operating Procedures (SOPs) across Customer Care. You'll drive process efficiency using Lean Six Sigma methodologies, delivering measurable improvements in customer experience and cost to serve. You will own improvement programs end-to-end from problem definition through execution, measurement, and iteration across strategic, operational, and quick-win project tiers. This role is hands-on and cross-functional. You will act as a gatekeeper for new market initiatives and service launches reviewing requirements, mapping to policies, designing SOPs, and cascading changes through Knowledge management. You will also drive agent empowerment by formulating business cases and feature requests, liaising with Product and Tech through delivery and configuration, and connecting frontline operational insights to product decisions.</p><p>WHAT S ON YOUR PLATE?</p><ol><li>SOP Design &amp; Development: Create high-level blueprints and process maps to identify bottle necks and streamline handoffs Develop comprehensive SOPs that streamline processes, enhance quality, and are clear, concise, and actionable Act as gatekeeper on new market initiatives and service launches review requirements, map to policies, design SOPs, and cascade to Knowledge change management Ensure consistency and cross-functional alignment in documentation across markets and lines of business.</li><li>Program Ownership: Take full ownership of assigned CX-PI programs define the problem, design the improvement, run pilots, roll out at scale, and iterate using the DMAIC cycle Ensure programs drive measurable improvements in experience and cost Continuously optimise programs through structured testing and feedback loops Anticipate risks, track performance rigorously, and adjust course quickly when results do not meet expectations Document program playbooks so they can be repeated and scaled across markets</li><li>Agent Empowerment &amp; Product: Formulate business cases and feature requests based on operational insights and voice of customers and agent feedback Liaise with Product and Tech teams through delivery, configuration, and deployment of new features Configure new features and adjust SOPs accordingly to reflect system changes Connect frontline agent needs to product decisions, ensuring tools and systems support resolution quality Sr. Specialist, CX - Process Improvement</li><li>Communication: Share improvement results in a structured, proactive way with leadership and markets Present root cause analyses and recommendations persuasively to senior stakeholders Capture learnings from each program and circulate them as best practices to raise the bar across the CX function</li><li>Stakeholder Management: Partner with SSC, local markets and, Product (DH &amp; talabat product) teams to align on priorities and unblock execution Provide the right data and context to help product and tech teams make decisions and prioritize projects with highest impact Escalate blockers and hold stakeholders accountable, while focusing primarily on enabling execution and driving cross-functional alignment on process changes</li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>5+ years of experience working in contact centers - Demonstrated experience in AI projects with partial or full automation projects - Demonstrated experience applying Lean Six Sigma or equivalent process improvement methodologies - Experience leading projects end-to-end, including timelines, deliverables, and stakeholder communication - SOP creation and process mapping proficiency strong experience developing, maintaining, and visualizing processes using tools like Visio, Figma, Miro, or similar - Critical thinking and data analysis proficiency to identify root causes and drive decisions - Ability to lead workshops and influence without authority across cross-functional teams - Strong written and verbal communication; ability to communicate complex analysis simply and persuasively</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International s founders established a simple yet powerful formula: Approach each client engagement as a partnership , create an environment that attracts the most talented professionals and allows them to flourish, and regulate growth to maintain excellence in our service standards. We are looking for a driven and capable Mid-Level AI Engineer/Agentic Systems Developer to support the development of internal technology products. This role will write, configure, test, and maintain a growing library of autonomous AI agents designed to automate complex business workflows. Working under technical and product leadership, the successful candidate will translate functional workflow specifications into individual agents, tool integrations, data connections, and reliable automated processes. The ideal candidate has strong backend development capabilities and practical experience working with large language models, agentic frameworks, APIs, and retrieval-augmented generation pipelines. This is a highly hands-on development role focused on clean code execution, secure systems integration, continuous testing, effective debugging, and rapid iteration. We are looking to bring in dedicated individuals with a passion for innovation and talent for multitasking in a fast-paced environment. We will help you grow, pursue, and fulfill what inspires you so we can make big impacts on the world, together.</p><p>RESPONSIBILITIES</p><ul><li>Build and configure autonomous agent roles, task nodes, workflows, and conditional edges using frameworks such as LangGraph, CrewAI, and LlamaIndex.</li><li>Integrate AI agents securely with internal databases and third-party platforms, including Slack, HubSpot, Salesforce, and Google Workspace, through APIs and function calling.</li><li>Develop and refine retrieval-augmented generation pipelines, including data ingestion, text chunking, embedding generation, and vector database population.</li><li>Diagnose and resolve agent failures involving context loss, malformed structured or JSON outputs, and incomplete multi-step tasks.</li><li>Write automated unit tests for custom tools and monitor execution traces to identify and resolve edge-case failures.</li><li>Maintain clean, reliable, and well-structured code while supporting continuous testing and rapid product iteration.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Software Engineering, Artificial Intelligence, Information Technology, or related fields.</li><li>2 to 4 years of professional experience in backend software development.</li><li>At least 1 year of practical experience working directly with large language model APIs and prompt construction.</li><li>Strong familiarity with agentic AI frameworks such as LangGraph , CrewAI , or LlamaIndex .</li><li>Solid understanding of structural prompt design, including generating reliable JSON and other structured outputs.</li><li>High proficiency in Python , including a practical understanding of asynchronous programming concepts.</li><li>Experience developing and integrating RESTful APIs using FastAPI , Flask , or similar frameworks.</li><li>Proficiency in version control and collaborative software development using Git .</li><li>Working knowledge of relational databases, preferably PostgreSQL .</li><li>Foundational experience using vector databases or stores such as Chroma or Pinecone for data retrieval.</li><li>Experience integrating software applications with databases, APIs, and third-party platforms.</li><li>Strong debugging, analytical, testing, documentation, and problem-solving skills.</li><li>Ability to translate functional workflow requirements into reliable technical implementations.</li><li>Ability to work independently, manage development priorities, and iterate quickly in a fast-paced environment.</li><li>Experience developing autonomous agents or multi-agent workflows for practical business use cases.</li><li>Experience implementing retrieval-augmented generation applications and data-ingestion pipelines.</li><li>Experience with secure function calling and integrations involving business platforms such as Slack, HubSpot, Salesforce, or Google Workspace.</li><li>Experience testing, tracing, and monitoring multi-step AI workflows in development or production environments.</li><li>Familiarity with prompt evaluation, structured-output validation, and common large language model failure patterns.</li><li>Experience contributing to the development of internal technology products or workflow-automation solutions.</li></ul><p></p></section>

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.<br><br>Your day-to-day responsibilities will include:<br><br>???? Handling customer interactions with efficiency and empathy. ????️ Providing tailored solutions to meet customer needs. ???? Ensuring a positive customer experience through effective communication and professional phone etiquette. <br><br>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!<br><br>Qualifications<br><br>???? We’re Hiring Talented People! ????<br><br>Fresh Grads & Dropouts are welcome to apply! ????<br><br>???? What we’re looking for:<br><br>✅ Fluency in English is a MUST! (B2/C1 level) ????????<br><br>✅ Strong skills in Customer Service & Customer Support ????<br><br>✅ Proven ability to enhance Customer Satisfaction & Customer Experience ????<br><br>✅ Problem-solving, active listening, & attention to detail ????????<br><br>✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! ????️<br><br>✅ Flexibility with night & overnight shifts is essential ????<br><br>✅ Proficiency in professional phone etiquette & communication techniques is a plus ????????<br><br>???? If you’re passionate about making a difference and love helping customers, we want YOU! ????<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.

Due to the continuing success and growth of our AESG team, a fantastic opportunity has opened up at our award-winning Specialist Consultancy, Engineering and Advisory Firm.<br><br>We are headquartered in London, Riyadh, Singapore and Dubai, Cape Town, Cairo & Sydney working throughout the Middle East, Europe and Asia. Our areas of expertise are represented in four core verticals: Building Engineering, Planning and Infrastructure, Strategy and Advisory and Commissioning, Handover and Asset Management.<br><br>We pride ourselves in being leaders in the industry in each of the services that we offer. We have one of the largest dedicated team with decades of cumulative experience in sustainable design, fire and life safety, cost management, façade engineering, commissioning, building performance, waste management, environmental consultancy, carbon management and acoustics.<br><br>Role Summary<br><br>As a Senior BIM Technician at AESG you will take ownership of complex structural BIM modelling tasks and deliverables, working with greater independence while supporting the BIM Manager and mentoring junior technicians on model production and standards.<br><br>Responsibilities<br><br> Develop and take ownership of complex structural BIM models and associated 2D deliverables with minimal supervision. Lead the production of drawings, sheets, schedules, and details for allocated packages or work areas. Mentor and check the work of BIM technicians and junior technicians, providing guidance on modelling technique and standards. Support multidisciplinary coordination, including clash detection reviews and resolution of model conflicts. Perform model audits, quality checks, and warnings management to maintain model health. Liaise directly with engineers to confirm design intent for complex or non-standard structural elements. Support the BIM Coordinator with submission packages, drawing issue schedules, and CDE workflows. Contribute to the training and onboarding of new BIM staff.<br><br>Qualifications<br><br> Diploma or degree in Civil / Structural Engineering, Architecture, or related discipline. 2–4 years of structural BIM / Revit experience. Strong knowledge of Revit-based structural documentation and detailing conventions. Proven experience producing complex structural models and coordinating with multidisciplinary teams. Familiarity with Dynamo, Grasshopper, or other automation tools an advantage. Strong attention to detail, mentoring ability, and capacity to work with minimal supervision.

Company Description ALSERRY L. L. C. is a US-based IT company that delivers modern, customer-focused technology services designed to drive business growth. The company provides high-efficiency offshore contracting and turns digital ideas into reality through precision, innovation, and deep technical expertise. ALSERRY’s services include web cloud solutions, network design, cybersecurity, and social media marketing, all tailored to specific business objectives. By embracing the latest technology trends, ALSERRY offers scalable, secure, and efficient digital solutions. The company partners with startups and large enterprises alike to support their digital transformation journeys. Role Description The Sr. Data Base Administrator will manage, maintain, and optimize databases that support ALSERRY’s cloud and enterprise solutions in a remote, contract capacity. Day-to-day responsibilities include monitoring database performance, implementing backup and recovery strategies, and ensuring high availability and data integrity across environments. The role involves designing and refining database schemas, managing replication and clustering configurations, and handling capacity planning and resource utilization. The Sr. Data Base Administrator will troubleshoot complex database issues, collaborate with development and infrastructure teams on deployments, and enforce security and compliance standards for data access and storage. Qualifications Candidates should possess strong skills in Database Administration and Databases, including performance tuning, backup, recovery, and security management. Candidates should possess skills in Database Design and schema optimization to support scalable and efficient applications. Candidates should possess skills in Troubleshooting and root-cause analysis for complex database and replication issues. Candidates should possess skills in Replication and high-availability technologies, such as clustering, mirroring, or failover solutions. Experience with major RDBMS platforms (e.g., MySQL, Postgre SQL, SQL Server) and familiarity with cloud database services (e.g., AWS, Azure, GCP) is beneficial. Knowledge of scripting or automation tools (e.g., Bash, Power Shell, Python) and configuration management is beneficial. Strong analytical skills, attention to detail, and the ability to work independently in a remote, contract setting are required. Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience, is preferred.

We are Hiring | Sales Area Engineer – Manufacturing Industry<br>We are looking for a Sales Area Engineer to join BEDO’s Sales team and support our business growth within the assigned geographical area. The role will focus on technical sales, customer relationship management, business development, and promoting engineering products and solutions to universities, educational institutions, research centers, industrial customers, and other target sectors.<br>Working Days: Sunday to Thursday Work Type: Full-Time Work Location: 6th of October City / 5th Settlement Working Hours: 8:30 AM – 5:00 PM<br>Key Responsibilities:• Develop and maintain strong relationships with existing and potential customers within the assigned area. • Promote and sell the company’s products, solutions, and services to universities, educational institutions, research centers, industrial customers, and other target sectors. • Conduct customer visits, presentations, and product demonstrations. • Identify customer requirements and recommend suitable technical solutions. • Generate new business opportunities and expand the customer base within the assigned territory. • Follow up on sales opportunities and customer requirements until order closure. • Achieve assigned sales targets and contribute to business growth. • Monitor market trends, customer needs, and competitor activities within the assigned area. • Maintain accurate records of customer interactions, opportunities, and sales activities. • Coordinate with the Technical Office, Operations, and other internal departments to ensure customer satisfaction. • Prepare periodic sales reports and provide updates on sales activities and market developments.<br>Requirements:• Bachelor’s degree in Engineering. • 0–3 years of experience in Sales Engineering, Business Development, Technical Sales, or a related role. • Experience in educational equipment, scientific instruments, laboratory solutions, industrial equipment, automation systems, or technical products is an advantage. • Previous experience in the educational sector, universities, or as a Teaching Assistant is considered an advantage. • Strong communication, negotiation, and presentation skills. • Excellent relationship-building and customer-handling abilities. • Self-motivated, target-driven, and results-oriented. • Strong organizational and time management skills. • Good command of English, written and spoken. • Ability and willingness to travel within the assigned geographical area to visit customers and institutions.<br>Job Details:• Days Off: Friday & Saturday • Medical & Social Insurance • Transportation Provided • Location: 6th of October City / 5th Settlement To Apply:Whats App: +201092783390 Email: m.wael@bedoeg.com

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.<br><br>Your day-to-day responsibilities will include:<br><br>???? Handling customer interactions with efficiency and empathy. ????️ Providing tailored solutions to meet customer needs. ???? Ensuring a positive customer experience through effective communication and professional phone etiquette. <br><br>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!<br><br>Qualifications<br><br>???? We’re Hiring Talented People! ????<br><br>Fresh Grads & Dropouts are welcome to apply! ????<br><br>???? What we’re looking for:<br><br>✅ Fluency in English is a MUST! (B2/C1 level) ????????<br><br>✅ Strong skills in Customer Service & Customer Support ????<br><br>✅ Proven ability to enhance Customer Satisfaction & Customer Experience ????<br><br>✅ Problem-solving, active listening, & attention to detail ????????<br><br>✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! ????️<br><br>✅ Flexibility with night & overnight shifts is essential ????<br><br>✅ Proficiency in professional phone etiquette & communication techniques is a plus ????????<br><br>???? If you’re passionate about making a difference and love helping customers, we want YOU! ????<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.<br><br>Your day-to-day responsibilities will include:<br><br>???? Handling customer interactions with efficiency and empathy. ????️ Providing tailored solutions to meet customer needs. ???? Ensuring a positive customer experience through effective communication and professional phone etiquette. <br><br>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!<br><br>Qualifications<br><br>???? We’re Hiring Talented People! ????<br><br>Fresh Grads & Dropouts are welcome to apply! ????<br><br>???? What we’re looking for:<br><br>✅ Fluency in English is a MUST! (B2/C1 level) ????????<br><br>✅ Strong skills in Customer Service & Customer Support ????<br><br>✅ Proven ability to enhance Customer Satisfaction & Customer Experience ????<br><br>✅ Problem-solving, active listening, & attention to detail ????????<br><br>✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! ????️<br><br>✅ Flexibility with night & overnight shifts is essential ????<br><br>✅ Proficiency in professional phone etiquette & communication techniques is a plus ????????<br><br>???? If you’re passionate about making a difference and love helping customers, we want YOU! ????<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.<br><br>Your day-to-day responsibilities will include:<br><br>???? Handling customer interactions with efficiency and empathy. ????️ Providing tailored solutions to meet customer needs. ???? Ensuring a positive customer experience through effective communication and professional phone etiquette. <br><br>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!<br><br>Qualifications<br><br>???? We’re Hiring Talented People! ????<br><br>Fresh Grads & Dropouts are welcome to apply! ????<br><br>???? What we’re looking for:<br><br>✅ Fluency in English is a MUST! (B2/C1 level) ????????<br><br>✅ Strong skills in Customer Service & Customer Support ????<br><br>✅ Proven ability to enhance Customer Satisfaction & Customer Experience ????<br><br>✅ Problem-solving, active listening, & attention to detail ????????<br><br>✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! ????️<br><br>✅ Flexibility with night & overnight shifts is essential ????<br><br>✅ Proficiency in professional phone etiquette & communication techniques is a plus ????????<br><br>???? If you’re passionate about making a difference and love helping customers, we want YOU! ????<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.