Assistant Manager Jobs in Egypt

Cover letter required. Applications without one will be ignored.<br>The Opportunity We're on a mission to 10x a profitable, 25-year-old Saa S platform — and we need one exceptional person to lead the charge. Expense Point serves 850+ enterprise customers across North America, processes millions of dollars in expense transactions, and has real revenue with a loyal customer base that's been with us for years. The foundation is solid. What we need now is someone to tear up the UX playbook and rebuild it for the modern era — AI-native, card-first, and fast. The customers are already there. The revenue is already there. What's missing is you.<br>Who You'll Work With You'll report directly to and work daily with our CEO — a former Senior PM at Google with an HBS MBA and McKinsey background, who thinks in systems, moves fast, and has zero patience for bureaucracy. You'll also work closely with a tight-knit engineering team that ships, argues about the right solution (in a good way), and genuinely cares about craft. This is not a company where product ideas die in Jira. Decisions get made in days, not quarters. If you bring a compelling case, you'll see it in production within weeks.<br>The Problems You'll Be Solving This is a genuinely hard product challenge. You're not adding a feature to a mature platform — you're reimagining how thousands of employees at mid-market and enterprise companies think about spending money at work. That means:Redesigning a complex, workflow-heavy platform without breaking what 850+ paying customers depend on every day Building pre-swipe controls, approval hierarchies, and policy engines that are powerful enough for a CFO and simple enough for a field employee Commercializing fintech capabilities — corporate cards, embedded payments, LLM-powered fraud detection and policy compliance — that most competitors haven't touched yet Defining what "great" looks like in a category that has historically settled for "functional"The gap between what enterprise expense software looks like today and what it should look like is enormous. That gap is your canvas.<br>What We're Looking For6–10 years as a developer, designer, or PM with at minimum 2 years as a Product Manager— you've shipped real products that real people use Strong design fundamentals — hierarchy, usability, information architecture; you can articulate why something works, not just that it looks good An impeccable portfolio — work that earns a reaction before you've said a word about it B2B experience — you understand enterprise software, complex multi-stakeholder workflows, and the difference between a user and a buyer High horsepower — you work hard, you push the people around you, and you know how to celebrate when something ships Strategic thinker and execution machine — you can pitch vision on Monday and close tickets on Friday B. Sc. required (CS, Design, Engineering, or related) Bonus: fintech experience, led platform redesigns, UX designer transitioning to PM, startup background.<br>Compensation & Benefits Above-market salary, paid in USDClear 18–24 month path to Director, VP, or CPO as the company scales No-BS culture: you will work with incredible engineers, building a product which is affectively already sold Health coverage and social security registration <br>How to Apply Email your resume and cover letter to jobs@expensepoint.comYour cover letter must include:What you've shipped — links and screenshots welcome Two or three software products you think are exceptionally well-designed, and specifically why — what makes them great, and what would you change? Something you built that you're proud of, and something you'd do differently Why this role, and why now We read every cover letter. Generic ones get closed immediately. Show us how you think.<br>Expense Point is building the future of spend management for North American enterprises. If you want to own something real — a product that will touch thousands of companies and the people who run them — we want to hear from you. Equal opportunity employer. We hire for talent, passion, and execution — nothing else matters.

About us:Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.<br>Role Summary:The Senior Product Manager owns the vision, strategy, and delivery of enterprise systems, core platforms and integrations that enable secure, compliant, and scalable fintech products. This role has end-to-end ownership of shared capabilities and operational platforms—including 3rd-party integrations, CRM, customer support systems, admin portals, and data platforms—used across multiple product and business squads. This is a senior, high-impact role requiring strong judgment in regulated environments, the ability to lead through influence, and a deep understanding of how platform decisions affect customer experience, operational efficiency, and regulatory posture.<br>Key Responsibilities:<br>Platform & Internal Systems Strategy:Define and own the long-term platform and internal systems strategy aligned with business growth and regulatory requirements. Set platform principles and standards (API-first, reuse-driven, audit-ready, security-by-default). Proactively identify structural platform gaps and lead initiatives to address scalability, reliability, and operational risk.<br>Senior Ownership of 3rd-Party Integrations: Lead product ownership for complex 3rd-party integrations, including: Identity and verification providers Credit bureaus and risk data services Banking, payments, and financing partners Government and regulatory systems Drive integration strategy across vendors, including:Standardized integration patterns SLA, monitoring, and incident management requirements Versioning, migration, and deprecation strategies Partner with procurement, legal, and engineering on vendor selection and onboarding.<br>CRM, Customer Support & Case Management Platforms:Own the product direction for CRM and customer support systems supporting:Customer lifecycle management Case handling, disputes, and escalations Compliance-driven workflows (KYC/AML reviews, investigations) Ensure deep integration between CRM, support platforms, and core fintech systems. Optimize operational workflows to reduce manual effort and improve resolution times.<br>Admin Portals & Operational Tooling: Lead product ownership of admin portals and internal dashboards used by:Operations Risk and compliance Customer support Finance and reconciliation teams Ensure admin tools support:Role-based access control and audit trails Secure approvals and exception handling High-volume operational throughput with strong usability Balance flexibility for ops teams with strong governance and controls.<br>Regulatory, Risk & Compliance Leadership:Act as a senior product partner to Risk, Compliance, Legal, and Info Sec. Translate regulatory obligations into scalable platform capabilities rather than ad-hoc processes. Ensure all platform and ops systems are audit-ready by design, with full traceability and reporting. Lead product responses to regulatory findings, audits, and remediation initiatives.<br>Roadmap Ownership & Cross-Squad Alignment: Own and communicate a multi-quarter platform roadmap, balancing: Regulatory commitments Operational efficiency Product enablement and scalability Drive prioritization decisions that consider company-wide impact and long-term platform health. Manage complex dependencies across product squads and business functions.<br>Execution, Quality & Resilience: Work closely with engineering leadership to define and enforce: Non-functional requirements (availability, performance, security) Business continuity and disaster recovery expectations Ensure safe delivery through staged rollouts, monitoring, and incident management practices.<br>Metrics, Outcomes & Continuous Improvement:Define and own senior-level platform KPIs, including: Platform adoption and reuse across squads Integration reliability and failure rates Operational efficiency gains Reduction in manual and high-risk processes Use data, incidents, and audit outcomes to drive continuous improvement.<br>Required Skills & Experience:<br> 8+ years of Product Management experience, with significant ownership of platform or internal products in fintech or other regulated industries. Proven experience leading:3rd-party integrations at scale CRM and customer support platforms Admin portals and operational tooling Strong understanding of:Financial transaction flows and risk controls APIs, distributed systems, and integration patterns Regulatory frameworks (KYC, AML, data privacy) Demonstrated ability to lead through influence in complex, cross-functional environments.<br>Preferred Qualifications:• Experience as a Senior / Lead Platform PM or Technical PM.• Background in lending, mortgages, payments, or identity platforms.• Experience working directly with regulators, auditors, or compliance reviews.• Familiarity with cloud security, access management, and observability.• Experience mentoring junior PMs or shaping product standards.<br><br>Requirements<br><br><br><br><br>Benefits

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Reporting to the International Programs Director, the Partnership Programs Manager leads Coptic Orphans' end-to-end partnership and grantmaking cycle; from strategic partner identification and RfP design to proposal review, partner selection, award management, and results oversight. This role demands strong relationship management, technical program acumen, and the ability to evaluate and manage implementing partners with rigor and effectiveness.</p><p><strong>Essential Functions and Responsibilities:</strong></p><p><strong>Strategic Partnerships &amp; Civil Society Engagement</strong> Map, identify, and cultivate relationships with credible civil society organizations, NGOs, community-based organizations, and development actors operating in Egypt, with particular knowledge of organizations active in education, health and nutrition, child protection, and girl empowerment. Identify innovative key areas in child development and build a pipeline of potential and active grantee partners aligned with Coptic Orphans' programmatic priorities. Represent Coptic Orphans at relevant development forums, coordination platforms, and civil society networks in Egypt.</p><p><strong>Systems &amp; Process Development</strong> Design and operationalize grantmaking systems, tools, and templates from the ground up, including eligibility criteria frameworks, scoring rubrics, partner capacity assessments, and grants management databases. Work cross-functionally with Finance to develop sub-grant financial management protocols and with Communications to package programmatic impact for donors.</p><p><strong>Grant Cycle Management</strong> Design and issue Requests for Proposals (RFPs) to solicit applications from potential grantees articulating theory of change, clear objectives, evaluation rubrics, and reporting requirements. Apply strong M&amp;E frameworks to assess the quality of results frameworks, indicators, data collection methodologies, and learning plans submitted by applicants. Conduct proposal due diligence, including field visits, to evaluate programmatic strength and financial management capability of potential partners. Set grant terms including scope, milestones, reporting schedule and format, and disbursement conditions. Ensure appropriate financial stewardship in coordination with Finance, including budget tracking, disbursement, and financial reporting discipline.</p><p><strong>Partner Management and Oversight</strong> Serve as the primary organizational interface with implementing partners post-award, managing partnership agreements and ensuring compliance with programmatic and reporting obligations. Conduct systematic quality assurance on partner-submitted progress and final reports through detailed desk reviews, validation of key evidence, and site visits to verify credibility of results and alignment with approved activities. Identify risks, performance concerns or financial discrepancies early, drive timely corrective actions with partners, and escalate when needed. Lead grant closeout processes, including final verification, documentation, and lessons learned. Aggregate quantitative and qualitative data across the grant portfolio to generate actionable insights, performance dashboards, learning briefs, and consolidated annual impact reports.</p><p><strong>Program Learning and Knowledge Management</strong> Synthesize learning from across the grants and partnerships portfolio to inform future programming priorities and RfP design. Document promising practices, implementation lessons, and results stories for internal and external audiences. Contribute to organizational reporting, donor communications and field visits coordination, and board presentations related to the grantmaking and partnerships function.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Education, Experience, Knowledge and Skills</strong> Bachelor's degree in international development, Social Sciences, Public Policy, Nonprofit Management, or a related field. Masters' degree preferred. Minimum 7 years of progressively responsible experience in development programming, with at least 3 years in a grantmaking, sub-award management, or partnerships role. Strong command of results-based management (RBM) principles and M&amp;E frameworks; ability to critically review logic models, results chains, and indicator tables. Demonstrated experience running structured grantmaking processes (RFPs/proposal review, due diligence, contracting/agreements or equivalent documentation, reporting cycles, closeout). Strong experience in project budgeting and financial stewardship (budget review, variance awareness, reporting discipline). Excellent project management skills, with the ability to manage multiple priorities and deadlines effectively. Strong analytical and problem-solving skills, with a keen eye for detail. Fluency in English and Arabic, spoken and written.</p><p><strong>Additional Qualifications for recruitment:</strong> Ability to work independently and collaboratively within a diverse and dynamic team environment. A strong knowledge of the international development landscape in Egypt and ability to network and build partnerships with key stakeholders in the field. Experience working on programs/ projects that serve vulnerable children and communities, particularly in the fields of education, health, child protection, or girl empowerment.</p><p><strong>Travel and Working requirements</strong> Typical office environment such as walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel. Travel throughout Egypt may reach as much as 30% of the time. Working outside official hours and on weekends may be required.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p>KEY RESPONSIBILITIES</p><ul><li>Contribute to the initiation of the project idea in line with the country strategy and identification of project potential local partner(s).</li><li>Ensure projects are feasible by leading due diligence, shaping gender transformative scope with partners, analyzing risks and resource needs, managing pre startup activities, confirming partners, and embedding child safeguarding measures into design and budgets.</li><li>Collaborate with partners to establish project governance structures, developing a detailed implementation plan covering risk, procurement, HR, monitoring, and budgets, and working with senior leadership and departments to launch the project both internally and externally.</li><li>Lead project implementation by coordinating teams and resources, overseeing monitoring and evaluation with partners, managing risks, procurement, and finances, and ensuring timely reporting. Integrates gender transformative approaches and safeguarding measures to protect children and young people.</li><li>The role ensures effective project monitoring and evaluation by establishing a data collection system aligned with partners, supporting future project design for the target population, and maintaining compliance with Plan International s global data privacy policy.</li><li>Ensure smooth project closure by reviewing achievements with partners, finalizing activities and payments, leading evaluations and audits, submitting final reports, closing records, and maintaining institutional memory through proper archiving and knowledge management.</li><li>Provide leadership by modeling values, motivating the team, clarifying objectives, and distributing tasks effectively. Ensure compliance with policies, supports monitoring, manages resources, and maintain strong partner relationships, including capacity strengthening when needed.</li><li>Plan International has a robust global policy for Safeguarding and PII policy for Preventing Sexual Harassment Exploitation and Abuse; and Gender Equality and Inclusion principles and Implementation Standards and Guidelines as applicable to your area of responsibility. You will therefore have a responsibility to adhere and enforce adherence of staff and associates within your sphere of responsibility.</li><li>You will be trusted to take on additional assignments within the scope of work as assigned by your supervisor on need basis.</li></ul><p>What we are looking for:</p><ul><li>Someone experienced in project management.</li><li>Someone knowledge on project cycle management best practice.</li><li>You should be experienced in working with partner organisations (co-creating and mutual oversight).</li><li>Someone knowledgeable and experienced in project budgeting, activities and expenditure monitoring.</li><li>You should be knowledgeable and experienced in M&amp;E activities tracking, evaluation and reporting.</li><li>You should have understanding of human resources management and procedures.</li><li>You should have understanding of procurement processes and supply chain management.</li><li>Someone experienced in managing people/teams.</li><li>You should have good working knowledge of donor compliance.</li></ul><p>Please respond to the requirements of this role in your cover letter. Only applications in English language will be accepted.</p><p>Location: On site working and the role is based in Upper Egypt Reports to: Upper Egypt Area Manager Job Grade: Hay Level 14 Vacancy advert closing Date: 2nd July 2026 Vacancy is open to Egypt nationals only.</p><p>Equality, diversity and inclusion is at the very heart of everything that Plan International stands for. We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas. We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls rights and inclusion. Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Someone experienced in project management.</li><li>Someone knowledge on project cycle management best practice.</li><li>You should be experienced in working with partner organisations (co-creating and mutual oversight).</li><li>Someone knowledgeable and experienced in project budgeting, activities and expenditure monitoring.</li><li>You should be knowledgeable and experienced in M&amp;E activities tracking, evaluation and reporting.</li><li>You should have understanding of human resources management and procedures.</li><li>You should have understanding of procurement processes and supply chain management.</li><li>Someone experienced in managing people/teams.</li><li>You should have good working knowledge of donor compliance.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Siemens Mobility (SMO) is the world’s leading provider of mobility solutions that enable the efficient, safe, and environmentally friendly transport of people and goods—helping to improve the quality of everyday life for millions worldwide. Motivated by innovation, we develop intelligent solutions for the growing digitalization of the transport sector. Our offerings include rail vehicles, rail automation, road traffic management systems, rail electrification, and services. In Egypt, Siemens Mobility is delivering one of the country’s first high-speed rail system. This landmark project, spanning approximately 2,000 kilometers, will connect 60 cities across Egypt, transforming transportation for both passengers and goods. Participating in this project could be a pivotal milestone in your career and a significant historical achievement for the region. Today, we are recruiting for a Site Testing &amp; Commissioning (T&amp;C) Manager to join our team in Egypt. This is an excellent career opportunity for professionals looking to join a truly international team in one of the biggest projects of Siemens Mobility. What are my responsibilities? Lead and manage all on-site Testing &amp; Commissioning (T&amp;C) activities across the full railway line, ensuring safe and efficient execution. Coordinate site readiness, access, possessions, and resource allocation to support commissioning activities. Implement the approved Line T&amp;C plan and schedule while ensuring alignment with project milestones. Coordinate with Rolling Stock, Signalling, Telecom, Power Supply, Track, and Overhead Catenary System (OCS) teams to ensure subsystem readiness for integrated testing. Manage interfaces between System Integration, Construction, Engineering, and Commissioning teams to ensure seamless execution. Oversee subsystem commissioning, System Integration Testing (SIT), dynamic testing, and trial running activities. Ensure the availability of testing procedures, rolling stock, equipment, and qualified personnel required for testing activities. Coordinate with Temporary Operations teams regarding train movements, access management, Permit-to-Work (PTW) implementation, and safe execution of test runs. Ensure full compliance with Health, Safety, and Environment (HSE) requirements, PTW procedures, and energization protocols while maintaining a safe testing environment. Monitor commissioning progress, prepare site reports, manage punch lists, maintain test documentation, and escalate risks or issues impacting project milestones. What do I need to qualify for this job? Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related engineering discipline. Minimum of 10 years of experience in Testing &amp; Commissioning within railway, transportation, or large-scale infrastructure projects. Proven experience managing on-site commissioning and testing activities across multiple railway subsystems. Strong knowledge of railway systems integration and subsystem interfaces. Demonstrated leadership skills with the ability to coordinate multidisciplinary teams in complex site environments. Excellent planning, communication, problem-solving, and stakeholder management skills. Ability to manage fast-paced site activities while ensuring safety, quality, and schedule compliance. Fluency in English and Arabic is required. What else do I need to know? As a world leader in developing and producing the most advanced technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant, that benefits society and human progress. We give you the chance to create a difference. At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow ‘s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at www.siemens.com We are looking forward to receiving your online application. Please note: Only complete applications can be considered in the selection process.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>EY is seeking highly passionate and dynamic professionals from Urban Planning, Architecture, and Landscape Architecture backgrounds to join EY s Technical Hubs in Egypt, Lebanon and Jordan</p><p><strong>Who We Are</strong></p><p>EY is a leading global consultancy firm dedicated to delivering innovative solutions to complex business challenges. With a reputation for excellence, we collaborate with clients across various industries to drive transformational change, optimize performance, and achieve sustainable growth.</p><p><strong>The Opportunity</strong></p><p>As a Manager , you will play a vital role in researching, preparing, delivering and leading a diverse range of urban projects in close collaboration with our clients. You will support work which will be overseen by senior team members and business leaders across the MENA region, primarily in KSA, UAE and Qatar. Leveraging your industry knowledge, analytical abilities, and creative strategies, you will facilitate impactful change, enhance operational efficiency, and build strong client relationships. You will also lead and mentor junior staff, and oversee the timely production of their deliverables, to a high standard.</p><p><strong>Key Responsibilities</strong></p><ul><li>Create and lead compelling deliverables, including maps, drawings, reports, presentations, and strategic recommendations</li><li>Lead specific workstreams within client engagements, ensuring timely, high-quality delivery aligned with overall project goals</li><li>Serve as a key contact for client and internal stakeholders on assigned workstreams, contributing to effective communication and relationship-building</li><li>Guide and supervise junior staff, providing quality checks, coaching, and day-to-day oversight</li><li>Collaborate with senior leaders to align internal resources and capabilities with client needs</li><li>Synthesize and validate quantitative and qualitative analyses to support evidence-based decision-making</li><li>Identify and flag potential delivery risks or challenges early, offering practical solutions and adjustments as needed</li><li>Immerse in business development efforts by leading and contributing to proposal development, opportunity scoping, and stakeholder research</li><li>Actively invest in personal development through continuous learning, and seeking sector knowledge, mentorship and feedback</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong>:</p><p>Bachelor s degree in Urban Planning, Architecture, or Landscape Architecture from a leading institution</p><p><strong>Experience</strong>:</p><p>6-12 years of experience in management consulting and/or technical consulting</p><p><strong>Mandatory Skills</strong>:</p><ul><li>Bilingual (English and Arabic) proficiency</li><li>Structured problem-solving and critical thinking</li><li>Excellent written and oral communication skills</li><li>Demonstrated teamwork capabilities</li><li>Proficiency in Microsoft Office Suite and Adobe Creative Suite</li><li>Prior experience preparing PowerPoint presentations</li><li>Architects and landscape architects must have a strong working knowledge of AutoCAD, Photoshop and SketchUp</li></ul><p><strong>Desirable Skills and Attributes</strong>:</p><ul><li>Master s degree in Urban Planning, Architecture, or Landscape Architecture from a leading institution</li><li>Industry accreditations and certifications</li><li>Working knowledge of Geographic Information Systems (GIS)</li></ul><p><strong>Work Environment</strong></p><p>Based in EY s technical hubs located in Egypt, Lebanon and Jordan</p><p>High-performance team culture fostering continuous learning and development</p><p>Travel may be required to other countries in the MENA region, based on client needs</p><p><strong>What we look for</strong></p><p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.</p><p><strong>What we offer you</strong></p><p>At EY, we ll develop you with future-focused skills and equip you with world-class experiences. We ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .</p><p>Are you ready to shape your future with confidence? Apply today.</p><p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><p>EY | Building a better working world</p><p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fuelled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p><br> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p><br> <p><b>Overview of the role:</b></p><br> <p>To lead the internal audit function across multiple business sectors, ensuring strategic alignment with enterprise risk management, regulatory compliance, and governance objectives. The role provides assurance to executive leadership and the Audit Committee</p><br> <p><b>What you will do:</b></p><br> <ul><li>Develop and execute the group-wide internal audit strategy and annual audit plan. Assist the Audit Manager in the development of annual audit plan by assessing the degree of risk.</li><li>Collaborate with Risk, Compliance, and Finance to align assurance activities.</li><li>Drive adoption of data analytics, automation, and continuous auditing practices</li><li>Lead high-impact audits, fraud investigations, and special reviews.</li><li>Present findings and risk insights to department owners and division heads.</li><li>Oversee audit team performance, resource allocation, and professional development.</li><li>Review and approve the audit programs that accompany each audit assignment before commencement of the audit.</li><li>In some cases, conduct internal audit assignment for evaluation of adequacy and effectiveness of the system of internal control and quality of performance.</li><li>Documentation of audit work in Audit Management system which can fully support the audit findings.</li><li>Prepare professional audit reports which should clearly communicate findings, analysis, appraisals, recommendations and information concerning the activities audited.</li><li>Discuss preliminary audit findings with the concerned staff/ management to highlight the observations to management and to get their concurrences.</li><li>Prepare and validate the executive summary for each engagement along with the detailed report and audit follow-up form.</li><li>Assist in the preparation of monthly summary report to be presented to Group Director after it has been reviewed by department Head.</li><li>Ability to extend audit coverage to a wider and more representative population using computer-based audit techniques. E.g. use of ACL.</li><li>Achieve high professional standards of audit performance, reports and recommendations in conformity with International Standards of Internal Audit and within the Group’s policy, procedures and long-range goals.</li><li>Such consulting assignments are performed based on management requests in order to establish a fact or to evaluate a specific situation.</li><li>Fraud investigation should be conducted to identify the loss/exposure, control weaknesses, personnel responsible and recommendation to prevent reoccurrence.</li></ul> <p><b>Required Skills to be successful:</b></p><br> <p>Minimum experience of 10 years in internal audit experience, with the exposure of managing a team.</p><br> <p><b>What equips you for the role:</b></p><br> <ul><li>Bachelor’s degree in accounting, Finance, or Business.</li><li>CIA, CPA, or equivalent certification is an asset. with knowledge of internal audit function.</li></ul> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p><br> <p>Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate <b>why</b> this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.</p><br> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>

═══════════════════════════════════════════════════════════════════<br><br>???? ABOUT THE COMPANY:<br>Al-Etihad Group for Metal Construction operates 4 state-of-the-art manufacturing facilities specializing in:<br>• PVC & u PVC profiles and sheets for doors and windows• Premium wood-finish alternatives• High-quality marble alternatives• WPC (Wood Plastic Composite) doors and building solutions<br>We are a well-established industrial group committed to quality, innovation, and customer satisfaction. Our products serve Egypt's construction, real estate, and renovation sectors.<br>━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━<br>???? THE OPPORTUNITY:<br>We are seeking an experienced Sales Manager to lead our sales operations and spearhead market expansion across Egypt. This is a leadership role requiring a proven track record in B2B sales, a strong customer network, and the ability to motivate and develop a high-performing sales team.<br>━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━<br>???? PRIMARY RESPONSIBILITIES:<br>✓ Develop, implement, and monitor annual and quarterly sales plans with measurable KPIs✓ Lead, mentor, and develop sales team members to achieve individual and collective targets✓ Identify, penetrate, and expand markets with focus on: - General contractors and finishing contractors - Real estate developers and projects - Building material retailers and showrooms - Interior designers and architects✓ Build and maintain strategic relationships with major clients and key decision-makers✓ Manage high-value deals from prospecting through closing✓ Conduct competitive analysis and market research✓ Provide recommendations for product positioning and pricing strategy✓ Prepare comprehensive monthly reports for senior management✓ Represent the company professionally at industry events and trade shows<br>━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━<br>???? REQUIRED QUALIFICATIONS:<br>✓ Minimum 5 years of proven sales experience in one or more of: - Building materials and supplies - Doors, windows, and finishes - Construction products - Related B2B sales in manufacturing<br>✓ Established customer base or network in: - Construction and contracting sector - Real estate development - Building material retail or wholesale<br>✓ Documented sales record with: - Specific revenue targets achieved in the last 2 years - Examples of major deals closed - Average deal size and sales cycle<br>✓ Leadership experience: - Managing or mentoring sales teams - Setting targets and accountability<br>✓ Advanced negotiation and closing skills✓ Proficiency with CRM systems or sales management tools✓ Strong reporting and analytical skills✓ Valid Egyptian driving license✓ Willingness to travel across Egypt<br>━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━<br>???? PREFERRED QUALIFICATIONS:<br>✓ Experience with Odoo ERP or similar enterprise systems✓ Knowledge of PVC, WPC, or building materials industry✓ Track record of opening new markets or accounts✓ Experience with digital marketing or social selling✓ Bachelor's degree in Business, Sales, or related field<br>━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━<br>???? WHAT WE OFFER:<br>Compensation & Benefits:✓ Competitive fixed salary (based on experience and track record)✓ Unlimited commission structure with no ceiling: - 1.0% commission on 70-100% of target - 1.5% commission on 100-130% of target - 2.0% commission on 130-160% of target - 2.5% commission above 160% of target✓ Quarterly performance bonuses✓ Signing bonus for qualified candidates✓ New account opening incentives<br>Work & Lifestyle:✓ Company car or generous transportation allowance✓ Exclusive territory with no internal competition✓ Full marketing and sales support: - Professional catalogs and product samples - Company website and social media presence - Sales materials and presentations - Marketing budget for your territory✓ CRM system and sales tools provided✓ Flexible working arrangements based on territory needs<br>Professional Development:✓ Sales and negotiation training programs✓ Industry certifications and workshops✓ Career progression path to Regional Sales Director✓ Continuous coaching and support from management<br>Work-Life Balance:✓ 21 days annual leave + public holidays✓ Comprehensive health insurance (employee + family)✓ Professional development allowance✓ Respectful, merit-based company culture<br>━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━<br>???? LOCATION:<br>Based in Damietta, Egypt with regular travel to client sites across Egypt. Territory covers major markets including Cairo, Giza, and surrounding regions.<br>━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━<br>???? HOW TO APPLY:<br>For inquiries and applications, contact us via:Whats App: +20 108 005 3809<br>Please be prepared to share:- Your updated CV/Resume- Examples of major deals you've closed (names, values, timeline)- References from previous employers or clients- Your sales territory and customer base information<br>━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━<br>⏰ APPLICATION TIMELINE:<br>Applications will be reviewed on a rolling basis. Interviews will be conducted with qualified candidates immediately.<br>━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━<br>???? WHAT WE'RE LOOKING FOR:<br>We're not looking for just any salesperson. We want an ambitious, driven professional who:<br>✓ Takes ownership of their territory and results✓ Understands the value of relationship-building✓ Can move from prospecting to closing deals✓ Believes in continuous learning and improvement✓ Represents our brand professionally and ethically✓ Has a track record we can verify✓ Is ready for a real challenge in a growing company<br>If this sounds like you, we'd love to hear from you.<br>═══════════════════════════════════════════════════════════════════

═══════════════════════════════════════════════════════════════════<br><br>???? ABOUT THE COMPANY:<br>Al-Etihad Group for Metal Construction operates 4 state-of-the-art manufacturing facilities specializing in:<br>• PVC & u PVC profiles and sheets for doors and windows• Premium wood-finish alternatives• High-quality marble alternatives• WPC (Wood Plastic Composite) doors and building solutions<br>We are a well-established industrial group committed to quality, innovation, and customer satisfaction. Our products serve Egypt's construction, real estate, and renovation sectors.<br>━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━<br>???? THE OPPORTUNITY:<br>We are seeking an experienced Sales Manager to lead our sales operations and spearhead market expansion across Egypt. This is a leadership role requiring a proven track record in B2B sales, a strong customer network, and the ability to motivate and develop a high-performing sales team.<br>━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━<br>???? PRIMARY RESPONSIBILITIES:<br>✓ Develop, implement, and monitor annual and quarterly sales plans with measurable KPIs✓ Lead, mentor, and develop sales team members to achieve individual and collective targets✓ Identify, penetrate, and expand markets with focus on: - General contractors and finishing contractors - Real estate developers and projects - Building material retailers and showrooms - Interior designers and architects✓ Build and maintain strategic relationships with major clients and key decision-makers✓ Manage high-value deals from prospecting through closing✓ Conduct competitive analysis and market research✓ Provide recommendations for product positioning and pricing strategy✓ Prepare comprehensive monthly reports for senior management✓ Represent the company professionally at industry events and trade shows<br>━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━<br>???? REQUIRED QUALIFICATIONS:<br>✓ Minimum 5 years of proven sales experience in one or more of: - Building materials and supplies - Doors, windows, and finishes - Construction products - Related B2B sales in manufacturing<br>✓ Established customer base or network in: - Construction and contracting sector - Real estate development - Building material retail or wholesale<br>✓ Documented sales record with: - Specific revenue targets achieved in the last 2 years - Examples of major deals closed - Average deal size and sales cycle<br>✓ Leadership experience: - Managing or mentoring sales teams - Setting targets and accountability<br>✓ Advanced negotiation and closing skills✓ Proficiency with CRM systems or sales management tools✓ Strong reporting and analytical skills✓ Valid Egyptian driving license✓ Willingness to travel across Egypt<br>━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━<br>???? PREFERRED QUALIFICATIONS:<br>✓ Experience with Odoo ERP or similar enterprise systems✓ Knowledge of PVC, WPC, or building materials industry✓ Track record of opening new markets or accounts✓ Experience with digital marketing or social selling✓ Bachelor's degree in Business, Sales, or related field<br>━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━<br>???? WHAT WE OFFER:<br>Compensation & Benefits:✓ Competitive fixed salary (based on experience and track record)✓ Unlimited commission structure with no ceiling: - 1.0% commission on 70-100% of target - 1.5% commission on 100-130% of target - 2.0% commission on 130-160% of target - 2.5% commission above 160% of target✓ Quarterly performance bonuses✓ Signing bonus for qualified candidates✓ New account opening incentives<br>Work & Lifestyle:✓ Company car or generous transportation allowance✓ Exclusive territory with no internal competition✓ Full marketing and sales support: - Professional catalogs and product samples - Company website and social media presence - Sales materials and presentations - Marketing budget for your territory✓ CRM system and sales tools provided✓ Flexible working arrangements based on territory needs<br>Professional Development:✓ Sales and negotiation training programs✓ Industry certifications and workshops✓ Career progression path to Regional Sales Director✓ Continuous coaching and support from management<br>Work-Life Balance:✓ 21 days annual leave + public holidays✓ Comprehensive health insurance (employee + family)✓ Professional development allowance✓ Respectful, merit-based company culture<br>━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━<br>???? LOCATION:<br>Based in Damietta, Egypt with regular travel to client sites across Egypt. Territory covers major markets including Cairo, Giza, and surrounding regions.<br>━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━<br>???? HOW TO APPLY:<br>For inquiries and applications, contact us via:Whats App: +20 108 005 3809<br>Please be prepared to share:- Your updated CV/Resume- Examples of major deals you've closed (names, values, timeline)- References from previous employers or clients- Your sales territory and customer base information<br>━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━<br>⏰ APPLICATION TIMELINE:<br>Applications will be reviewed on a rolling basis. Interviews will be conducted with qualified candidates immediately.<br>━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━<br>???? WHAT WE'RE LOOKING FOR:<br>We're not looking for just any salesperson. We want an ambitious, driven professional who:<br>✓ Takes ownership of their territory and results✓ Understands the value of relationship-building✓ Can move from prospecting to closing deals✓ Believes in continuous learning and improvement✓ Represents our brand professionally and ethically✓ Has a track record we can verify✓ Is ready for a real challenge in a growing company<br>If this sounds like you, we'd love to hear from you.<br>═══════════════════════════════════════════════════════════════════

Are you a security and compliance leader who thrives on customer trust? Do you want to work for a best-in-class, 100% remote organization with the brightest talent from around the world? If so, then keep reading…<br><br>At Sparkrock, we help social benefit organizations, such as nonprofits, school boards, and government agencies, reach their full potential through technology. Every day, over 150,000 people use our ERP and product platforms to work more efficiently, freeing up time and resources to focus on the good they want to achieve.<br><br>As our Group Security & Compliance Manager, you will own the entire customer-trust and compliance function across a growing private-equity portfolio, not one slice of it at one company. Every enterprise deal that hinges on security passes through you, and you get to build the program from the trust portal up rather than inherit someone else's mess.<br><br>Unlike most GRC managers who sit inside a single company running one SOC 2, this role spans multiple portfolio companies on different clouds, and it owns the AI trust story as a first-class part of the job. You'll drive SOC 2 Type II audits, stand up the customer-facing trust portal, and own AI compliance as the frameworks are still settling, representing the group directly in every customer security review.<br><br>If you thrive at the intersection of broad ownership, direct influence on revenue, and building something before the playbook is written, this role is for you.<br><br>Responsibilities<br><br>Lead customer security reviews, RFPs, RFIs, and questionnaires, turning around accurate, complete responses fast enough to keep deals moving Stand up and maintain a customer-facing trust portal (Safe Base / Vanta / Drata or equivalent), including a dedicated AI/ML section Own SOC 2 Type II program management, driving audits across portfolio companies (including Sparkrock's Type II conversion and CXT scoping), coordinating evidence with the Senior Group Security Engineer, and managing auditor relationships Author and maintain security policies and documentation, including DPAs, sub-processor lists, and incident-communication templates Own AI compliance and trust, including AI questionnaire responses, AI sub-processor management, framework tracking (EU AI Act, ISO 42001, NIST AI RMF), AI use disclosure, AI acceptable-use policy, and AI incident-comms playbooks Run third-party vendor security reviews and renewals Build and deliver internal security awareness training, and onboard customers through the required security setup Draft and coordinate customer-facing incident communications, including breach/incident notifications with legal and engineering<br><br><br><br><br>Requirements<br><br>6+ years in security GRC, customer trust, or Saa S compliance Excellent spoken and written English. Articulate, polished, and credible in live calls with enterprise customers and third parties — this person represents the group externally SOC 2 audit experience as a primary point of contact (Type II strongly preferred) Working understanding of cloud security concepts — able to read and translate technical findings, not produce them Awareness of the AI compliance landscape and willingness to own it<br><br><br><br><br>Nice to have<br><br>CISSP / CISA / CIPP/E; Vanta / Drata / Safe Base experience PE-backed or multi-portfolio background ISO 42001 / NIST AI RMF familiarity; EU AI Act awareness<br><br><br><br><br>Benefits<br>We don’t call them perks; they’re just part of what makes working at Sparkrock great.<br><br><br>We are 100% remote and global. Live your best life wherever that may be, and never lose out on career opportunities because of it Flexible work hours. We work asynchronously and don’t care when you’re online, just that you deliver great results and are there for our customers We are dedicated to your growth with consistent and meaningful feedback, support in achieving your personal career goals, and access to leading-edge tools, playbooks, and technology to amplify your experience Introductions to thought leaders in the space and webinars on cutting-edge tech hot topics Stipend to help set up your ideal home office Focus on culture: coffee chats, happy hours, cooking classes, book clubs, and more!<br><br><br><br><br>If you are a security and compliance professional who has lived and breathed customer trust and is ready to bring that expertise to a high-impact, high-ownership role, we would love to hear from you. Apply today and help us build a trust program that enterprise customers and an entire portfolio of companies can rely on.<br><br>We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities.<br><br>All open roles are for existing vacancies unless otherwise communicated to the candidate. We are committed to keeping candidates informed throughout the process and will notify all interviewed applicants of our hiring decision within 45 days of their interview. Sparkrock retains all job postings and related recruitment information for a minimum of three years.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are seeking an experienced, strategic, and results-driven Senior Finance Manager to lead the Group financial operations and governance in all operating Jurisdictions. The candidate should ideally come from a big 4 background. The candidate will oversee entity-level financial reporting, budgeting, treasury, audit and commercial decision support. Beyond core technical capabilities, the candidate must bring the seniority, soft skills and the ability to manage and drive a team—providing effective governance, objective oversight, and risk mitigation across our operations. Having an experience in ERP environment is a plus.<br>Duties & Responsibilities Financial Reporting Oversight:Oversee the preparation of annual financial statements, ensuring compliance with IFRS or relevant local standards. Support the consolidation of financial data from multiple entities. Regulatory Compliance:Ensure all financial reports comply with local, regional, and international regulatory requirements, including filing deadlines for statutory and regulatory reports. Assist and support the tax team with tax calculation and filing. Audit Management:Lead the coordination of external audits, ensuring all audit queries are addressed, and implement recommendations for improvement. Collaborate with internal auditors to strengthen controls and compliance. Technical Accounting Expertise:Provide in-depth analysis on complex accounting issues, staying up-to-date with evolving accounting standards and advising the leadership team on the potential impact. Internal Controls & Process Improvement:Design and maintain robust internal controls over financial reporting. Drive continuous improvement initiatives to enhance reporting processes, reduce errors, and improve efficiency.<br>Stakeholder Engagement:Collaborate with internal teams (Treasury, Tax, commercial finance etc.) and senior leadership to deliver insights and recommendations based on financial data. Provide transparency and ensure clear communication of financial performance to management and the business.<br>Financial Systems Management:Ensure the financial reporting systems (Mainly Microsoft dynamics 365) and tools are optimized for accuracy, compliance, and efficiency.<br>Team Leadership & Development:Lead, mentor, and develop the finance team, ensuring high performance and professional growth. Build a culture of accuracy, accountability, and continuous improvement.<br> People Excellence (internal/external customer engagement and relationship management)· To create an environment which is a great place to work for you and your colleagues through your dedication, enthusiasm, sharing of knowledge, honesty, and desire to support others.· To display excellent standards in all you do and inspire others to do the same, and that you operate within legislative/regulatory and company policies and procedures.· To display confidence, self-belief, and openness to new ideas, adapting and embracing challenges and opportunities with a determination to excel.· Continuously develop own skills by attending all required training courses and maintaining an up-to-date knowledge of products, services, systems, and work processes. Qualifications, experience, skills and competencies Experience required:· Extensive experience (typically 10+ years) in financial reporting, with a strong background in statutory and regulatory reporting.· Big 4 accounting firm background (Audit or Financial Advisory) is strongly preferred.<br>Education requirement:<br>· Bachelor’s degree in Accounting, Finance, or a related field (Master’s or MBA is a plus).· Professional certification (e.g., CPA, ACCA, ACA) is required<br>Knowledge & Skills: · Solid understanding of IFRS, GAAP, and other relevant accounting standards.· Demonstrated experience in managing audits and dealing with external auditors.· Strong leadership skills with experience managing and developing high-performing teams.· Excellent analytical and problem-solving skills, with a strong attention to detail.· Proficiency in financial systems and reporting tools (Preferable Microsoft Dynamics 365).· Strong communication skills with the ability to present financial data to non-finance stakeholders.· Ability to work in a fast-paced and deadline-driven environment.

Company Description<br><br>Portaluna, a Morgans Originals Hotel<br><br>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.<br><br>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.<br><br>Responsibilities<br><br>Job Description<br><br>Beverage Operations Management:<br><br> Oversee all aspects of beverage operations, ensuring quality service and consistent product delivery across all food and beverage outlets. Manage beverage service during peak and off-peak times, ensuring that guest expectations are exceeded at all times. Ensure the efficient operation of bars, lounges, and other beverage-related services, maintaining high standards of cleanliness, organization, and presentation. <br><br>Team Leadership:<br><br> Lead, mentor, and train the beverage team, including supervisors, bartenders, baristas, and barbacks, ensuring they meet service standards and operate efficiently. Foster a positive work environment, promote teamwork, and develop team members through continuous coaching and feedback to the team to enhance performance and career growth. Conduct performance reviews, provide feedback, identify areas for improvement support development plans, to enhance team effectiveness and ensure a motivated team culture. <br><br>Menu Development & Innovation:<br><br> Collaborate with the culinary team and F&B Operations Manager and Director of Food & Beverage to develop and update beverage menus, ensuring creativity and variety while aligning with guest preferences and seasonal trends. Introduce innovative drink offerings, including signature cocktails, premium beverage selections, and local-inspired drinks, to differentiate the hotel’s beverage offerings. Regularly evaluate the menu, adjust recipes, and create seasonal or promotional beverage items that enhance guest experience and increase sales. <br><br>Inventory & Stock Management:<br><br> Oversee the beverage inventory, ensuring proper storage, rotation, and control of products. Manage stock levels to minimize waste and ensure consistent availability of beverages, particularly high-demand items. Maintain accurate inventory records, conduct regular stock audits, and place timely orders based on usage trends and budget forecasts. <br><br>Cost Control & Revenue Growth:<br><br> Develop and implement strategies to control beverage costs while maintaining product quality and guest satisfaction. Monitor beverage sales and analyze trends to identify opportunities for increasing revenue through upselling, promotions, and efficient operations. Collaborate with the culinary team and F&B Operations Manager and Director of Food & Beverage to establish beverage pricing strategies that are competitive and profitable, while ensuring alignment with brand positioning. <br><br>Guest Experience & Satisfaction:<br><br> Ensure that all beverage service meets or exceeds the standards of quality, service, and presentation. Address guest complaints or concerns promptly and professionally, ensuring swift resolution to ensure maximum guest satisfaction. Proactively engage with guests, obtaining feedback on beverage offerings and making recommendations to enhance their experience. <br><br>Health & Safety Compliance:<br><br> Ensure that all beverage operations comply with health and safety regulations, including safe alcohol service practices. Oversee the implementation and adherence to hygiene and safety procedures across all beverage areas. Conduct regular training with staff on safety practices, including alcohol service laws, fire safety, and safe handling of equipment. <br><br>Staff Scheduling & Budgeting:<br><br> Develop staff schedules for beverage outlets, ensuring adequate coverage during peak hours and minimizing labor costs during slower periods. Work with senior management to develop and manage the beverage department's budget, ensuring that all costs are in line with financial goals. Monitor staffing levels and adjust as necessary based on business needs and guest demand. <br><br>Reporting & Documentation:<br><br> Prepare and submit weekly and monthly reports on beverage sales, inventory levels, team performance, and guest feedback. Maintain accurate records of all beverage-related transactions, including orders, receipts, and financial documentation. Provide insights and recommendations to senior management for continuous improvement. <br><br>Collaboration with Other Departments:<br><br> Work closely with the Food & Beverage team, kitchen staff, housekeeping, and other departments to ensure seamless service and guest satisfaction. Collaborate with marketing and events teams to develop beverage-related promotions, themed nights, and special events that enhance guest experience and increase sales. <br><br>Promotions & Events:<br><br> Organize and manage beverage-focused promotions, events, and seasonal offerings to attract guests and drive sales. Coordinate with the events team to ensure that beverage offerings meet the needs and expectations of large-scale functions, banquets, or special events. <br><br>Additional Responsibilities:<br><br> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. <br><br>Qualifications<br><br>Experience/Certificates/Education<br><br> Experience: Minimum of 3-5 years in a supervisory / leadership role in beverage management, preferably in a high-end restaurant or a luxury hospitality environment. Experience in managing beverage operations, menu development, cost control, and staff leadership. Strong background in beverage sales, with experience in maximizing revenue and controlling costs. Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Certification in beverage management, mixology, or sommelier training is a plus. Skills & Attributes:Strong leadership and people management skills. Excellent interpersonal and communication abilities. Attention to detail and strong organizational skills. Proven ability to manage multiple priorities and meet deadlines. Ability to handle confidential and sensitive information. In-depth knowledge of beverage trends, mixology, and premium beverage offerings. Ability to create unique and appealing beverage menus tailored to guest preferences. Strong financial acumen and experience in managing budgets, costs, and profitability. Proficiency in relevant software and MS Office Suite. Professional and well-presented at all times. Customer-centric approach with a passion for hospitality. Proactive problem-solver with a solutions-oriented mindset. Ability to work in a fast-paced, dynamic environment. Must be able to handle multiple tasks and adapt to changing priorities. Language:Excellent reading, writing and oral proficiency in English language. Ability to speak other languages and basic understanding of local languages will be an advantage. <br><br>Additional Information<br><br>What awaits you...<br><br>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. The ability to challenge the norm and work in an environment that is both creative and rewarding. Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. A competitive package and plenty of development opportunities.

About the Role<br>AZ Management & Development is seeking an experienced Group Treasury Manager to join its Finance leadership team.<br>Reporting directly to the Group CFO, the Group Treasury Manager will lead cash and liquidity management, banking relationships, funding, working capital governance, treasury risk, and payment controls across the Group and its subsidiaries.<br>The role will provide clear cash visibility, ensure sufficient liquidity for operational and investment requirements, optimise the use of funds, and strengthen treasury controls across a multi-entity environment.<br>Department: Finance Reports to: Group CFOLocation: New Cairo, Egypt Employment Type: Full-time Workplace Type: On-site<br>Key Responsibilities<br>Cash and Liquidity Management<br>• Manage daily cash positioning and liquidity across the Group and its subsidiaries.• Maintain consolidated visibility over bank balances, inflows, outflows, restricted cash, facilities, and available liquidity.• Lead short- and medium-term cash forecasting, including a rolling 13-week forecast, and align longer-term liquidity plans with budgets and business plans.• Identify projected surpluses or shortfalls and recommend funding, investment, or cash-allocation actions.• Coordinate cash concentration, intercompany funding, and movement of funds where legally and operationally appropriate.• Ensure timely funding of payroll, suppliers, taxes, debt service, capital expenditure, and other obligations.• Manage surplus cash within approved investment, counterparty, tenor, and risk limits.<br>Banking Relationships and Treasury Operations<br>• Own and develop relationships with banks and financial institutions.• Negotiate banking facilities, pricing, service levels, transaction fees, interest rates, and account structures.• Manage bank accounts, mandates, authorised signatories, online banking access, and treasury documentation.• Oversee payments, transfers, deposits, facility utilisation, and bank reconciliations in coordination with Accounting.• Monitor banking limits, guarantees, letters of credit, and other banking products where applicable.• Review bank performance, fees, counterparty exposure, and service quality.<br>Funding and Debt Management<br>• Assess short- and long-term funding requirements and support the Group CFO in developing funding strategies.• Manage credit facilities, loans, overdrafts, repayment schedules, interest obligations, and related documentation.• Monitor facility headroom, debt maturities, financial covenants, security requirements, and lender reporting obligations.• Prepare funding proposals, drawdown requests, refinancing analysis, and supporting information for lenders.• Coordinate funding for new entities, campus development, capital expenditure, and strategic initiatives.• Maintain accurate debt and facility registers and escalate covenant, maturity, or liquidity risks promptly.<br>Working Capital and Collections Governance<br>• Lead Group-wide working capital governance with operating companies and Finance teams.• Monitor receivables, collections, payment cycles, supplier terms, advances, and other key working capital drivers.• Partner with Collections, Admissions, Operations, Procurement, and Accounts Payable to improve cash conversion and reduce avoidable funding requirements.• Analyse working capital performance by entity and identify overdue balances, process gaps, and improvement opportunities.• Support practical collection targets, escalation procedures, and cash discipline across subsidiaries.• Align cash planning with seasonal enrolment and tuition-collection cycles.<br>Treasury Risk Management<br>• Identify, measure, monitor, and report liquidity, funding, foreign exchange, interest-rate, counterparty, and operational treasury risks.• Develop and maintain treasury policies, limits, delegated authorities, and controls aligned with the Group’s approved risk appetite.• Monitor foreign currency exposures and recommend natural hedging or other risk-mitigation actions where appropriate.• Review interest-rate exposure and the fixed-versus-floating profile of debt facilities.• Monitor cash and facility concentration by bank and ensure compliance with approved counterparty limits.• Maintain a treasury risk register and escalate material exposures or breaches to the Group CFO.<br>Payments, Controls and Governance<br>• Implement and maintain robust payment controls with the Group Financial Controller.• Ensure segregation of duties, maker-checker controls, approval limits, supporting documentation, and bank-access governance.• Review high-value, unusual, urgent, or cross-entity payments in accordance with approved authorities.• Strengthen controls against payment fraud, unauthorised transactions, duplicate payments, and cyber-enabled financial risks.• Ensure complete documentation, audit trails, reconciliations, and periodic access reviews.• Support internal and external audits and ensure timely remediation of treasury findings.<br>Business Partnering and Reporting<br>• Coordinate with operating companies on cash forecasts, collections, capital expenditure timing, funding requirements, and seasonal cycles.• Work with FP&A, Financial Control, Tax, Legal, Procurement, HR, and Operations to align treasury decisions with business priorities.• Prepare treasury reports for the Group CFO and senior management covering liquidity, forecasts, facilities, debt, working capital, risks, and actions.• Provide scenario and sensitivity analysis for liquidity, funding, interest, and foreign exchange exposures.• Support management decisions with clear recommendations on cash allocation, financing, banking, and working capital.<br>Systems and Process Improvement<br>• Standardise treasury processes, templates, reporting definitions, and controls across Group entities.• Improve integration between ERP systems, banking platforms, cash forecasts, and treasury reporting.• Automate cash positioning, bank reporting, forecasting, payment workflows, and treasury dashboards.• Evaluate treasury management systems and digital banking solutions where appropriate.• Improve the quality, timeliness, and reliability of treasury data.<br>Leadership and Stakeholder Management<br>• Lead, coach, and develop treasury and Finance team members involved in cash-management activities.• Establish clear responsibilities, deadlines, service standards, and accountability.• Build effective relationships with banks, lenders, advisors, auditors, and senior internal stakeholders.• Promote liquidity discipline, strong control, timely escalation, and professional integrity.<br>Qualifications and Experience<br>• Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related discipline.• A treasury qualification such as CTP or an ACT qualification is preferred; CMA, ACCA, CPA, CFA, or an MBA is an advantage.• Minimum of 10 years of progressive experience in corporate treasury, cash management, corporate banking, liquidity management, or corporate finance.• At least 5 years of hands-on experience in treasury management, cash-management leadership, or a senior corporate-banking role.• Proven experience managing cash forecasting, liquidity, banking relationships, funding facilities, and working capital.• Strong experience in a multi-entity, holding-company, or Group environment.• Practical knowledge of banking products, debt facilities, guarantees, payment controls, and treasury risk management.• Experience with foreign exchange and interest-rate exposure management is advantageous.• Experience in education or another multi-entity, multi-site service environment is preferred.• Experience leading or developing treasury or Finance team members is preferred.<br>Technical Skills<br>• Advanced cash-flow forecasting, liquidity analysis, and financial modelling skills.• Strong understanding of working capital, debt, banking products, and financial risk.• Advanced proficiency in Microsoft Excel and strong Power Point reporting skills.• Experience with ERP systems, online banking platforms, and treasury or cash-management tools.• Familiarity with SAP, Oracle, Microsoft Dynamics 365, or equivalent platforms is advantageous.• Ability to analyse financial data and translate it into clear treasury actions and recommendations.<br>Skills and Competencies<br>• High integrity, sound judgement, and a strong control mindset.• Strong negotiation and relationship-management skills with banks and senior stakeholders.• Excellent analytical, structured problem-solving, and decision-making capabilities.• Ability to enforce treasury discipline across multiple entities while supporting business requirements.• High attention to detail, ownership, accountability, and follow-through.• Ability to manage competing priorities and execute accurately under pressure.• Clear and concise executive-level communication.• Excellent written and spoken English and Arabic.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b> <br><p>Vodafone’s Enterprise <strong>Integrated Solutions</strong> team is a fast-growing unit established approximately <strong>two years ago</strong>, supporting the expansion of complex enterprise solutions across the Egyptian market. The team delivers a diverse portfolio ranging from <strong>small-scale projects to large, multi-stream programs</strong>.</p><br> <p>The Project Manager will play a key role in <strong>driving delivery excellence</strong>, managing end-to-end project execution, and contributing to the <strong>build-up of a solid project delivery framework, governance, and momentum</strong> as the business continues to scale.</p><br> <p>This role requires strong stakeholder management, adaptability across solution domains, and hands-on project leadership.</p><br><br><br><b>Key accountabilities </b> <br><ul> <li>Lead <strong>end-to-end project and program delivery</strong>, from initiation through closure.</li> <li>Manage a <strong>varied portfolio</strong> of projects (small, medium, and large programs) with differing complexity and risk profiles.</li> <li>Establish and maintain <strong>project plans, schedules, budgets, and risk registers</strong>.</li> <li>Drive <strong>project governance</strong>, reporting, and escalation in line with Vodafone standards.</li> <li>Coordinate cross-functional teams including technical, commercial, and external vendors.</li> <li>Support the <strong>development and maturity of project delivery structures, processes, and best practices</strong> within the Integrated Solutions team.</li> <li>Act as the primary point of contact for <strong>enterprise customers</strong>, ensuring alignment on scope, milestones, and expectations.</li> <li>Manage dependencies, change requests, and delivery risks proactively.</li> <li>Ensure projects are delivered on <strong>time, within scope, and within budget</strong>, while maintaining quality and customer satisfaction.</li> <li>Support senior management with <strong>accurate project reporting and insights</strong>.</li> </ul><br><br><b>Competencies &amp; Qualifications</b> <br><ul> <li><strong>8 years of proven experience</strong> in Project Management.</li> <li>Strong experience delivering <strong>technology and enterprise solutions projects</strong>.</li> <li>Demonstrated ability to manage <strong>multiple projects and/or programs simultaneously</strong>.</li> <li>Experience working with <strong>cross-functional and vendor-based delivery models</strong>.</li> <li>Solid understanding of <strong>project governance, financial tracking, and risk management</strong>.</li> <li>PMP, PRINCE2, or equivalent certification is a&nbsp;<strong>strong advantage</strong>.</li> </ul><br><br><b>Technical Requirements</b> <br><ul> <li>Strong leadership and stakeholder management skills.</li> <li>Excellent communication and presentation abilities.</li> <li>High level of ownership, accountability, and decision-making capability.</li> <li>Ability to operate in a <strong>dynamic, growing environment</strong> with evolving structures.</li> </ul><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

About the Role EELAF is hiring an experienced and commercially driven E-Commerce Manager – Retail & Marketplace to lead the growth and day-to-day operation of the company’s online sales channels. The selected candidate will own EELAF’s e-commerce performance across its online store, marketplaces, and digital retail channels. The role is responsible for product listings, pricing, promotions, sales growth, customer experience, stock availability, fulfilment coordination, marketplace performance, and commercial reporting. This is not a content-only or social-media-only role. The successful candidate must be able to manage the full online sales journey—from product availability and pricing through order fulfilment, customer satisfaction, repeat purchases, and profitability. Key Responsibilities E-Commerce Strategy and Commercial Growth Develop and execute EELAF’s e-commerce strategy to grow online revenue, profitability, customer acquisition, and repeat purchases. Build commercial plans for the online store, marketplaces, promotions, seasonal campaigns, and product launches. Identify the right product categories, brands, and SKUs to grow online sales across electrical, UPS, IT infrastructure, ELV, physical security, and lighting products. Monitor market pricing, competitor activity, customer demand, and online sales trends. Set and monitor e-commerce sales targets, conversion targets, average order value, profitability, and customer-retention KPIs. Recommend commercial actions to improve sales, visibility, conversion, stock movement, and margin performance. Online Store and Marketplace Management Manage EELAF’s e-commerce platform, including product listings, categories, prices, promotions, product descriptions, images, technical data, and customer-facing information. Manage and optimize EELAF’s presence on online marketplaces such as Noon and other relevant platforms. Ensure all product content is accurate, technically correct, commercially attractive, and consistent with EELAF brand standards. Maintain product availability, stock visibility, lead times, payment methods, delivery options, and return policies across online channels. Monitor online-store functionality, product search, category navigation, checkout flow, mobile experience, and customer journey. Coordinate with IT and Odoo teams to resolve platform, integration, pricing, stock, order, and user-experience issues. Pricing, Promotions, and Product Performance Manage online pricing in line with approved pricing policies, market conditions, margins, promotions, and stock priorities. Plan and execute online campaigns, bundles, cross-selling offers, clearance actions, and seasonal promotions. Analyze product performance by category, brand, SKU, price point, channel, margin, conversion rate, and stock movement. Identify fast-moving products, underperforming SKUs, slow-moving stock, and products suitable for online clearance campaigns. Coordinate with product managers, sales teams, and supply chain to ensure the right products are promoted at the right time. Order Fulfilment and Customer Experience Coordinate with warehouse, logistics, courier partners, customer service, and finance to ensure accurate and timely order fulfilment. Monitor online order status from confirmation through picking, packing, dispatch, delivery, payment confirmation, and after-sales support. Follow up on delivery delays, cancelled orders, returns, failed deliveries, customer complaints, and refund cases. Improve fulfilment speed, order accuracy, delivery performance, and customer satisfaction. Ensure that online customer inquiries and complaints are handled professionally and within defined response times. Monitor customer reviews, ratings, feedback, and recurring issues, then recommend corrective actions. Digital Performance and Conversion Optimization Work closely with the Digital Marketing Specialist to align paid media, social media, email campaigns, landing pages, product promotions, and online-sales objectives. Review traffic, conversion rates, customer behavior, acquisition cost, return on ad spend, cart abandonment, and sales funnel performance. Identify opportunities to improve product-page quality, search visibility, website navigation, checkout flow, offers, and conversion rates. Support A/B testing, landing-page optimization, product-page improvement, and customer-retention initiatives. Ensure proper integration between the e-commerce platform, analytics tools, CRM, marketing tools, and ERP. Reporting and Operational Control Prepare daily, weekly, and monthly reports covering online sales, orders, conversion rates, product performance, stock availability, delivery performance, returns, customer feedback, and marketplace performance. Monitor revenue, gross profit, gross margin, average order value, conversion rate, return rate, delivery success rate, and customer-acquisition performance. Maintain accurate online product, pricing, inventory, order, and customer data on Odoo and other relevant platforms. Ensure that e-commerce processes comply with approved pricing, stock, credit, return, and customer-service policies. Identify recurring operational issues and recommend process improvements across e-commerce, warehouse, logistics, finance, customer service, IT, and marketing. Requirements Bachelor’s degree in Business, Marketing, E-Commerce, Commerce, Information Technology, or a related field. Minimum 4–6 years of experience in e-commerce, marketplace management, online retail, or digital commerce operations. Proven experience managing an online store and/or major marketplaces such as Noon, Amazon, Jumia, or similar platforms. Strong understanding of e-commerce sales funnels, online merchandising, pricing, promotions, conversion optimization, and customer journey management. Experience managing product listings, product content, images, technical specifications, stock availability, pricing, promotions, and online order flow. Strong commercial understanding of revenue, gross margin, discounts, product profitability, inventory movement, and fulfilment costs. Experience coordinating with warehouse, logistics, couriers, finance, customer service, IT, and marketing teams. Practical experience using ERP systems; Odoo experience is strongly preferred. Good knowledge of web analytics, Google Analytics, marketplace dashboards, and e-commerce performance reporting. Strong Microsoft Excel skills; Power BI experience is an advantage. Familiarity with SEO, conversion-rate optimization, email marketing, paid media, and online customer-acquisition metrics is preferred. Strong attention to detail, problem-solving ability, commercial awareness, and ownership mentality. Excellent communication and coordination skills. Good command of written and spoken English. Preferred Candidate Profile Has managed online retail or marketplace operations for a multi-product business. Understands the operational reality behind online sales: stock, fulfilment, delivery, payment, returns, and customer satisfaction. Can balance revenue growth with pricing discipline, margin protection, and inventory availability. Comfortable working directly with product, warehouse, logistics, finance, marketing, IT, and customer-service teams. Data-driven and capable of turning performance data into practical sales and operational actions. Able to work in a fast-moving environment and take ownership of online commercial performance.

Role Purpose:The Sr. Corporate Governance Manager is responsible for developing, implementing, and maintaining the organization’s corporate governance framework to ensure compliance with applicable laws, regulations, governance codes, and leading practices. The role provides expert advice to the Board of Directors, Board Committees, Executive Management, and business functions on governance matters, ensuring effective decision-making, accountability, transparency, and ethical business conduct.<br>The incumbent oversees governance policies, Board and Committee governance processes, delegated authorities, governance reporting, and governance improvement initiatives while fostering a strong governance culture across the organization.<br>Roles & Responsibilities: 1. Strategy and Governance Develop and continuously enhance the Corporate Governance Framework in alignment with the organization’s strategic objectives and applicable governance standards. Review and update governance policies, frameworks, charters, and procedures to reflect regulatory changes and leading practices. Ensure governance principles are embedded across all business functions. Monitor emerging governance trends and recommend improvements to strengthen governance maturity. Support the implementation of governance initiatives and strategic transformation programmes.2. Board and Committee Governance Manage the governance framework for the Board of Directors and Board Committees. Review and maintain Board and Committee Charters, Terms of Reference, and delegated authority matrices. Coordinate periodic governance effectiveness reviews for the Board and Committees. Ensure governance documentation is accurate, complete, and maintained in accordance with regulatory requirements. Monitor implementation of Board and Committee resolutions and action items.<br>3. Corporate Governance Compliance Ensure compliance with applicable corporate governance regulations, statutory requirements, and internal governance policies. Conduct governance compliance assessments and identify improvement opportunities. Coordinate governance reporting for senior management and the Board. Monitor governance-related regulatory developments and assess organizational impact. Support regulatory inspections and governance reviews4. Governance Policies and Frameworks Develop, maintain, and periodically review governance manuals, policies, frameworks, and procedures. Manage the Delegation of Authority (DoA) Framework and governance approval processes. Maintain governance documentation and organizational governance structures. Support the periodic review of the organization’s governance model.5. Stakeholder Management Act as the primary governance adviser to management on governance-related matters. Build effective relationships with Board members, Executive Management, Internal Audit, Risk, Compliance, Legal, and external regulators. Coordinate with business functions to ensure governance requirements are effectively implemented. Promote awareness of governance responsibilities across the organization.6. Reporting and Continuous Improvement Prepare governance reports, dashboards, and Board papers for Executive Management and Board Committees. Monitor governance performance indicators and recommend corrective actions where necessary. Benchmark governance practices against recognized local and international standards. Lead governance improvement initiatives and promote governance excellence.<br>7. People Management Coach and mentor governance team members. Support performance management, development, and succession planning. Foster a culture of accountability, integrity, collaboration, and continuous improvement. Education & Qualification:Bachelor’s degree in law, Business Administration, Corporate Governance, Finance, Accounting, or a related discipline. Master's degree (MBA, LLM, or equivalent) is desirable. Professional qualifications in Corporate Governance or related disciplines are preferred, such as:-Chartered Governance Professional (CGI)-Chartered Secretary (CGI)-Certified Compliance & Ethics Professional (CCEP)-Institute of Directors (IoD) Certification-Corporate Governance certifications from recognized institutions Work Experience:10–12 years of progressive experience in Corporate Governance, Board Governance, Compliance, Legal, Risk, or Company Secretariat. At least 5 years in a managerial or senior governance role. Experience working with Boards of Directors and Board Committees. Experience within financial services, investment institutions, sovereign wealth funds, private equity, or regulated organizations’ is highly desirable. Strong understanding of governance regulations, regulatory expectations, and governance leading practices. Knowledge:Corporate Governance Frameworks and Principles Board of Governance and Committee Practices Governance Codes and Regulatory Requirements Delegation of Authority Frameworks Enterprise Risk Management concepts Internal Control Frameworks Corporate Law and Regulatory Compliance Board of Effectiveness Assessments Governance Reporting Policy Development Ethics and Business Conduct Skills:Corporate Governance Board and Committee Administration Governance Framework Development Policy and Procedure Development Regulatory Compliance Stakeholder Management Strategic Thinking Analytical and Critical Thinking Problem Solving Executive Report Writing Presentation Skills Communication and Influencing Relationship Management Project Management Attention to Detail Decision Making Microsoft Office Suite Behavioral Competencies:Integrity and Professional Ethics Accountability Sound Judgement Confidentiality Collaboration Results Orientation Continuous Improvement Adaptability Leadership Strategic Mindset Customer Focus Resilience Key Performance Indicators (KPIs):Governance framework maturity and effectiveness. Timely review and update of governance policies and Board charters. Compliance with applicable governance requirements. Completion of Board and Committee action items within agreed timelines. Quality and timeliness of governance reports. Governance audit and regulatory review outcomes. Implementation of governance improvement initiatives. Stakeholder satisfaction with governance support. Delivery of governance training and awareness programmes. Achievement of departmental objectives and governance KPIs.

About Tech Mahindra Egypt Join Tech Mahindra Egypt, a fast-growing global delivery hub providing customer experience, operations, and digital business services to international clients. With two offices across Cairo and a capacity of 1,000+ employees, we offer a dynamic and multicultural environment where talent can learn, grow, and build rewarding careers. As part of Tech Mahindra's global network spanning 90+ countries and 149,000+ professionals, you'll gain exposure to world-class clients, innovative technologies, and international best practices while delivering exceptional customer experiences. The Customer Service Manager (CSM) is accountable for the quality of solutions and services delivered to an assigned customer portfolio and for driving customer satisfaction and service performance.<br>Summary: Acting as the primary operational point of contact and escalation point for customers, the CSM manages day-to-day service quality, leads service reviews, drives continuous improvement, and works closely with the account team to support the growth of the customer relationship.<br>Key Responsibilities Customer Relationship & Escalation Management Act as the customers’ primary point of contact for all service-related topics and as a key escalation point. Build and maintain a trusted relationship with customer stakeholders (IT, operations, procurement, management). Handle non-commercial customer queries and complex customer service issues, ensuring professional and timely responses. Ensure customer complaints (including those related to invoicing) are managed, tracked, and resolved in a timely manner, with clear communication throughout. Proactively identify customer needs and opportunities to enhance service and strengthen the relationship. Service Quality, Performance & Profitability Hold accountability for the quality of solutions and services provided to the customer. Maintain awareness of overall service management profitability for assigned customers and support actions that protect or improve it. Monitor service performance, SLAs, and KPIs, and initiate corrective actions where needed. Prepare and conduct periodic customer service reviews (monthly/quarterly), including service performance, incidents, improvements, and upcoming changes. Continuous Improvement & Service Improvement Plans Create, manage, and track Service Improvement Plans (SIPs), triggered by:Quality Connect surveys (covering all functional areas) Customer complaints (including billing-related issues) Proactive actions identified by the CSM (recurring issues, trends, or risks) Ensure follow-up and closure of improvement actions with internal teams and customers. Provide capacity analysis, forecasts, and recommendations to anticipate and prevent service issues. Incident, Problem & Change Management Interface Proactively inform customers and end-users in advance of any anticipated service interruptions, maintenance, or changes. Review internal Root Cause Analysis (RCA) reports applicable to assigned customers and produce customer-facing RCAs, ensuring clarity and agreed actions. Handle change requests, including:Coordination and tracking of change implementation Change communication and reporting Follow-up on change-related billing aspects Support incident and problem management as the customer interface, ensuring consistent and transparent communication during major incidents. Documentation, Tools & Data Integrity Provide customers with up-to-date technical and operational documentation, including the Customer Operations Guide. Ensure all technical and service documentation is properly stored, published, and regularly updated. Maintain data integrity of customer information across all relevant systems and tools. Collaboration & Business Support Work closely with the account team to identify and support opportunities to sell or upsell client products and services, based on operational insights and customer needs. Coordinate with all involved internal entities (operations, engineering, delivery, billing, etc.) to secure the technical performance and reliability of client solutions. Represent the voice of the customer within client Business and contribute to internal governance and improvement initiatives for your customer portfolio. Education & Experience Degree level or equivalent, preferably in Business or Science (e.g., Telecommunications, IT, or related field).7+ years of experience in customer support / service management roles, preferably in the telecommunication or ICT industry. ITIL Foundation certification is a must. Experience in Customer Service and Project Management. Experience in leading or coordinating virtual teams. Technical Skills Good technical knowledge of Networks, IT Services, Mobility, Voice and/or integration solutions and technologies. Familiarity with ITIL processes (Incident, Problem, Change, Service Level Management). Ability to understand technical and performance data and translate it into clear, customer-friendly communication. Soft Skills Excellent communication, negotiation, presentation, and organization skills. Fully empowered and confident to coordinate all entities involved in the technical performance of our solutions. Able to work independently with initiative, ownership, and proactivity. Able to work well under pressure and handle escalations calmly, professionally, and competently. Strong customer orientation and a continuous improvement mindset. Fluent in spoken and written English; additional languages are an asset.

Responsibilities<br>The LIVE Operations team is focused on building a scalable, healthy, and high-performing Tik Tok LIVE ecosystem. By working closely with creators, agencies, and partners, we drive long-term growth through content innovation, monetization enablement, and community development.<br><br>We are looking for a LIVE Partner Growth & Incubation Manager based in Cairo, responsible for expanding the local agency ecosystem while incubating and scaling partners through structured programs, community operations, and data-driven execution. This role combines business development with agency incubation and ecosystem building, playing a critical role in creator growth and monetization success in the Egypt market.<br><br>Responsibilities:<br>1. Partner Development & Expansion<br>- Identify, engage, and onboard high-potential agencies, MCNs, and talent organizations to grow the Tik Tok LIVE ecosystem in Egypt.<br>- Build long-term, trust-based relationships with partners, ensuring alignment on platform strategy, content direction, and growth priorities.<br>- Explore new collaboration and partnership models across live streaming, entertainment, and digital media sectors.<br><br>2. Agency Incubation & Community Operations<br>- Establish and manage LIVE agency communities, defining engagement mechanisms to improve activity, retention, and performance.<br>- Design and execute incubation programs, including agency education, creator recruitment initiatives, and monetization acceleration plans.<br>- Plan and run incentive-driven campaigns to boost creator onboarding, revenue growth, and agency participation.<br><br>3. Performance & Data Management<br>- Track and analyze agency and creator performance metrics, including activity levels, revenue contribution, and growth trends.<br>- Use data insights to optimize community operations, partner strategies, and overall ecosystem efficiency.<br>- Provide regular performance reviews and actionable recommendations to internal stakeholders.<br><br>4. Cross-functional Collaboration<br>- Work closely with Marketing, Campaigns, Content, Product, and Data teams to support partner success and execute growth initiatives.<br>- Lead partner workshops, training sessions, and engagement activities to share best practices and platform updates.<br>- Ensure all partner and agency activities comply with Tik Tok LIVE’s community guidelines, brand values, and safety standards.<br><br>Qualifications<br>Minimum Qualifications:<br>1. Bachelor’s degree or above, preferably in Business, Media, Communications, or a related field.<br>2. Experience in business development within the internet, media, or entertainment industry.<br>3. Relevant experience in business development, agency operations, partner management, or ecosystem growth within live streaming, social media, digital marketing, or entertainment industries.<br>4. Strong analytical skills with a data-driven approach to decision-making and excellent communication and stakeholder management skills.<br>5. Ability to work under pressure in a fast-paced environment with a strong results-oriented mindset.<br>6. Proficiency in both Arabic and English is required to effectively collaborate with business stakeholders.<br><br>Preferred Qualifications:<br>1. Solid understanding of the LIVE streaming and creator ecosystem, including agency and MCN models.<br>2. Experience building or operating partner / agency communities.<br>3. Background in creator incubation, monetization strategy, or ecosystem operations.<br>4. Entrepreneurial mindset with a strong interest in emerging technology and digital entertainment.<br>5. Experience leading workshops, training programs, or partner engagement sessions.<br><br>About Tik Tok<br>Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.<br><br><br>Why Join Us<br>Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.<br>We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br><br>Diversity & Inclusion<br>Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

We are now hiring a Founding Growth Operator / Commercial Systems Manager to turn these assets into a disciplined, working commercial system. The Role This is not a social media role. This is not a pure content role. This is not a generic digital marketing role. This is a growth + commercial systems + conversion execution role for someone who can help build and run the client acquisition engine behind a premium advisory business. Your job is to help Cognessa:attract the right leadsqualify them properlyroute them into the right offerimprove conversionbuild a cleaner, faster, more disciplined pipeline You will work across growth, funnel execution, CRM, outbound, offer packaging, and conversion improvement. What You’ll Own1) Commercial Funnel Execution Turn existing offers, pages, and assets into a clearer acquisition and conversion system Improve the path from traffic / lead to advisory conversation, proposal, and paid engagement Reduce friction across landing pages, forms, follow-up, and handoff2) CRM & Pipeline Operations Improve and manage CRM structure, stages, tags, and follow-up workflows Ensure leads are routed, tracked, and followed up consistently Improve visibility over pipeline health, response times, and next actions3) Lead Generation & Demand Capture Build and run practical lead-generation activities across channels such as Linked In, email outreach, referrals, partnerships, and targeted campaigns Help identify which channels are producing qualified conversations rather than noise Support growth experiments and approved campaign tests where commercially justified4) Conversion & Offer Optimization Improve landing pages, offer pages, CTAs, and lead capture logic Help sharpen offer packaging and conversion flow around advisory, readiness, workshop, and productized consulting offers Support proposal follow-up and commercial momentum5) Reporting & Commercial Discipline Produce disciplined weekly reporting covering:lead generation activitylead sourcesfunnel and pipeline performancebooked calls / advisory conversationsproposal activitypipeline statuskey bottlenecks and recommended actions First 30 Days: What We Expect We are not hiring for a slow ramp. Within the first 30 days, we expect this role to deliver a clear operational push, not just observations. By the end of the first month, you should have:1) A clear commercial audit of the current setup Review and assess:public website and digital presencelead capture and inquiry flowscommercial infrastructurecurrent offers and conversion pathscurrent acquisition effortskey friction points And present a practical view of:what is workingwhat is weakwhat is confusingwhat should be fixed first2) A tightened funnel and routing logic Clarify and improve the path from:lead → inquiry / assessment → follow-up → advisory conversation → proposal / offer3) CRM and follow-up discipline in motioncleaner lead stageslead ownership / next-step claritybasic follow-up workflows runningreporting visibility in place4) Early demand-generation execution live Not theory. Execution. This may include:outbound outreachreferral / partnership outreachemail follow-up sequencescampaign teststargeted growth experiments where justified5) Early signal in pipeline activity We do not expect miracles in 30 days, but we do expect movement:qualified conversationsbooked advisory calls / reviewsvisible pipeline activityclear commercial learnings from execution What This Role Is Not This role is not responsible for being:a full-time graphic designerthe primary brand content writera general admin assistanta passive coordinator waiting for instructionsa pure social media postera full sales closer replacing the founder in advisory sales You will have operational and specialist support where needed. The goal is not for you to do everything manually. The goal is for you to drive the system, own the commercial execution, and push results. Support & Resources Available You will not be working alone from scratch. Cognessa can provide:existing offers and advisory assetsexisting digital infrastructurecore commercial setupfounder input and decision supportoperational coordination supportaccess to specialist resources when neededaccess to approved growth resources when commercially justified What We’re Looking For3+ years in growth, commercial operations, Rev Ops, consulting growth, B2B marketing, or related roles Strong understanding of B2B service / advisory / consulting businesses Experience building or improving funnels, lead flows, CRM systems, or commercial processes Strong execution mindset, not just strategy language Comfortable working with founders and premium / high-trust offers Strong English communication Able to work independently, move fast, and prioritize well Strong preference for candidates with experience in one or more of the following:consulting or advisory businessesexecutive / high-ticket B2B offers AI, governance, compliance, risk, strategy, or transformation-related marketsfounder-led or early-stage operating environments How Success Will Be Judged This role will be judged on commercial traction and execution quality, not activity volume. Success will be measured by:quality of leads entering the pipelineinquiry / assessment to conversation conversionadvisory review / discovery call bookingsproposal activity and commercial follow-throughpipeline discipline and CRM visibilityspeed and quality of execution in the first monthability to identify bottlenecks and improve them quickly

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview This role leads the Compliance &amp; Ethics function for the Egypt business, being responsible for implementing all aspects of PepsiCo’s global compliance program, including: overseeing a complex Speak Up docket and ensuring proper investigation and remediation of all issues, particularly PSVs; delivering ethics and ABAC training to key stakeholders and functions; supporting a strong tone at the top by promoting and coordinating senior leadership messaging; maintaining the effectiveness of the Third Party Due Diligence program across Egypt; supporting a robust control environment, including leading Egypt’s Control Environment Council and providing all C&amp;E information required for each quarter close; and identifying and working to remediate compliance risks to Egypt’s businesses identified through various avenues (e.g., Speak Up, internal risk assessments, corporate audits, etc.). Responsibilities Provide proactive, high quality support to the MU on promoting, monitoring and enforcing the PepsiCo Compliance &amp; Ethics program for the Egypt MU, with the support of the C&amp;E Associate Manager and C&amp;E Analyst. Accountable for decision-making and execution in all areas of the C&amp;E Program. Be an active member of the Egypt Control Environment Council (“CEC”); schedule and attend quarterly as well as other regular, special meetings of the CEC to discuss the Compliance &amp; Ethics Program and PSVs. Create and update the presentations required for such forum. Has shared decision-making responsibilities and accountability for execution. Speak Ups: Participate/lead in-depth, and often complex, PSV investigations, engaging correct subject matter expertise, to determine root causes, appropriate actions and track remediation. Responsibility for managing all PSV and routine matter investigations from reviewing initial reports to closure. Manage trend analysis that monitor, assess and mitigate risks faced by PepsiCo (across the key elements in the Control Environment. In particular, monitor key problematic areas to ensure effective root-cause analysis and remedial action implementation. High-level of decision making and accountability with regards to the Speak Up process. Partner with Legal to oversee the Anti-Bribery and Anti-Corruption (ABAC) compliance program, including risk assessment for target training population, delivering training, providing guidance and handling pre-approval requests. Collaborate with Legal and the People Function to ensure practical, effective ABAC, Act with Integrity and other compliance training are delivered, to guide MU leadership and its employees in making day-to-day decisions that are consistent with PepsiCo’s Code of Conduct, the law and all applicable PepsiCo and Region policies to promote a culture of integrity. Prepare all materials needed for such trainings. Collaborate with the People Function to create and support Culture of Integrity campaigns across the MU, including identifying and training Code Ambassadors, conducting roundtables and values dilemma sessions, conducting F2F training for the entire frontline population and delivering on-site activation days. Responsibility for managing the entire BU’s Third Party Due Diligence program ensuring awareness of the In-Scope Matrix, actioning TPDD requests, assessing the TPDD reports and escalating and managing the Resolution Committee where applicable. Also responsible for the re-vetting and monitoring processes of the TPDD program. Responsibility for implementation of Egypt's Licenses and Permits (L&amp;Ps) program to ensure that all material L&amp;Ps for the MU are accounted for and effectively tracked. Monitor and re-assess the process and policy periodically for enhancements. Attend the MU Audit Committee to present all matters and areas related to Compliance &amp; Ethics on a quarterly basis. Ensure new employees, current employees and third-party agents (as appropriate) are educated in the Compliance Program, specific policies and procedures as well as the compliance and ethical requirements relevant to their job responsibilities for the BU. Participate in Anti-Corruption Risk Assessments for the Egypt MU and lead the remediation for any observations related to C&amp;E. Partner in a broader coalition of departments that monitor, assess and mitigate risks faced by PepsiCo such as Communications, Government Affairs, Security, Health &amp; Safety, Environmental, Antitrust, M&amp;A/Joint Ventures, Conflicts of Interest, Human Rights and Privacy. Responsibility for all aspects of the C&amp;E program, including Speak Ups, training, TPDD and licenses and permits, of the rapidly expanding populations of the Cairo Capability Center. Qualifications 7-8 years of experience, preferably in a senior role in Compliance &amp; Ethics, Legal, Employee Relations or Audit role Experience in handling and leading Speak Up investigations. Fluent in English and Arabic. Excellent report writing skills. Detailed knowledge of PepsiCo’s policies and relevant state laws</p> </div>