Area Manager Jobs in Egypt
16518 Jobs Found
<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a <strong>Secretary to the General Manager</strong>, you’re not just providing support to the General Manager and department managers – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><ul><li>Support daily office operations: Provide administrative support such as word processing, data entry, filing, and copying to support department operations </li><li>Delight our guests: Respond promptly and professionally to all guest interactions</li><li>Manage communication: Answer telephones, handle email communications, and process correspondence in a timely and efficient manner</li><li>Coordinate travel arrangements: Organize and manage bookings for department managers</li><li>Support special projects: Assist with departmental initiatives or ad-hoc assignments<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
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Key Responsibilities1. Daily Operations & Team Management<ul><li>Oversee the day-to-day operations of assigned BPO teams and ensure smooth service delivery.</li><li>Manage daily operational requests, approvals, escalations, attendance, leaves, and other team activities.</li><li>Monitor workload, productivity, utilization, and resource capacity.</li><li>Ensure processes and client requirements are consistently followed.</li><li>Identify operational issues and implement corrective actions.</li><li>Coordinate with internal departments such as HR, Recruitment, Finance, and IT when required.</li></ul>2. Performance & KPI Management<ul><li>Define, track, and review team KPIs and SLAs in line with client requirements.</li><li>Monitor individual and team performance and address performance gaps.</li><li>Conduct regular <strong>1:1s, coaching sessions, performance reviews, and feedback discussions</strong>.</li><li>Develop and follow performance improvement plans where required.</li><li>Recognize high performance and support employee engagement and retention.</li><li>Ensure team members have the knowledge, tools, and support required to meet expectations.</li></ul>3. Client Relationship Management<ul><li>Act as the primary operational contact for <strong>client managers and stakeholders</strong> overseeing the BPO resources.</li><li>Maintain strong day-to-day relationships with client management.</li><li>Conduct regular client meetings to review performance, priorities, challenges, and upcoming needs.</li><li>Manage client requests, concerns, and escalations through to resolution.</li><li>Ensure client expectations are clearly communicated to the delivery team.</li><li>Gather client feedback and translate it into actionable improvements.</li></ul>4. Account Growth & Expansion<ul><li>Understand the client's business, operations, and evolving requirements.</li><li>Proactively identify <strong>upselling, cross-selling, and resource expansion opportunities</strong>.</li><li>Identify additional processes or functions that could be transitioned to the BPO team.</li><li>Work with the Unit Manager and commercial teams to develop and pursue expansion opportunities.</li><li>Support proposals, pricing discussions, and client presentations when required.</li><li>Support in talent acquisition and candidate interviews for expansion opportunities within their accounts. </li></ul>5. Reporting & Business Management<ul><li>Provide a <strong>weekly operational update to the Unit Manager</strong> covering:<ul><li>Team headcount and capacity</li><li>KPI / SLA performance</li><li>Client satisfaction and feedback</li><li>Attendance and attrition</li><li>Performance and coaching activities</li><li>Operational issues and escalations</li><li>Risks and action plans</li><li>Expansion opportunities</li></ul></li><li>Maintain accurate operational and performance records.</li><li>Escalate significant operational, financial, or client risks in a timely manner.</li></ul>Requirements<ul><li>4–7 years of experience in <strong>BPO, shared services, outsourcing, or service delivery</strong>.</li><li>Previous experience managing teams and client-facing operations.</li><li>Strong understanding of operational KPIs, SLAs, productivity, and workforce management.</li><li>Strong people-management, coaching, and performance-management skills.</li><li>Excellent communication and stakeholder-management skills.</li><li>Ability to manage multiple priorities and resolve operational issues effectively.</li><li>Commercial awareness and ability to identify opportunities for account growth.</li><li>Strong analytical and reporting skills.</li><li>Proficiency in Microsoft Office / Excel and operational reporting tools.</li><li>Experience working with international clients is a plus.</li></ul> </div>
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<strong>Job Purpose:</strong><br>As a member of Treasury Back office team, you will be supporting the Al Futtaim Global Treasury Centre (GTC) and the Business Units on the following: <br><ul><li>Liquidity Management through reporting and payment operations</li><li>Loan operations which include drawdown, settlements, roll overs of loans post review of cash flow</li><li>Forex back office operations including confirmation processing, settlements etc.</li><li>Settlements and Accounting journals for all treasury related transactions through SAP TRM/ERP</li><li>Month end closing activities and audit </li><li>Treasury related projects- identification and implementation including Solution design, testing, training and process blueprint</li></ul><br><strong>Key Accountabilities:</strong><br><strong>Daily Liquidity management:</strong><br><ul><li>Preparation of daily liquidity report for all the Group's bank accounts and Treasury exposures</li><li>Verification of all transfer letters manually / online in a timely manner to manage the funds appropriately.</li></ul><br><strong>Loan and deposit operations:</strong><br><ul><li>Supporting GTC by the provision of necessary reporting in relation to the Group's loan portfolio of both internal and external loans. </li><li>Preparation of /drawdown / settlement / rollover / pre-settlement request letters in a timely manner either manually / online</li><li>Preparation and submission of deposit placement requests to banks and ensuring the receipt and matching of bank confirmations </li></ul><br><strong>Inter Company:</strong><br><ul><li>Ensuring a full control on the Inter company loans between entities in the Group</li><li>Reconciliation of these Loans</li><li>Fixing interest on all loans</li><li>Revaluation of Inter company Loans</li><li>Submission of Audit requests </li><li>Closing out all required Loans with regard to the Project</li><li>Assisting with queries related to Inter company loans </li><li>Resolving accounting issues relating to these Loans</li></ul><br>Forex and derivatives:<br><ul><li>Ensuring that Forex are confirmed and settled after reviewing bank confirmations</li></ul><br><strong>Accounting & Audit:</strong><br><ul><li>Ensuring that all treasury related transactions (Loans, liquidity, Forex, Trade finance, charges & Interests) are accounted in a timely manner through processes in SAP TRM or ERP</li><li>Ensuring all month end treasury activities of reconciliations, treasury schedules, audit schedules are prepared in a timely manner.</li></ul><br><strong>Treasury Projects:</strong><br><ul><li>Supporting Senior Manager Treasury Operations in identifying and implementing various initiatives to improve productivity and mitigate risk in the Treasury Back Office</li><li>Supporting Senior Manager Treasury Operations, Global Treasury Centre in various strategic initiatives such as In-House banking/ cash pooling projects, SAP TRM rollouts, SWIFT rollouts, Online banking, SAP TRM upgrades.</li></ul><br><strong>Qualifications & Experience:</strong><br><ul><li>Master's degree in commerce with a minimum of five years of experience within the Treasury function of a medium to large organization or banks, CTP is a plus.</li><li>Analytical, process oriented, good communication skills, exposure to ERP </li><li>Behavioural Competencies: Should be able to plan and prioritize tasks, Self-motivated; and a strong team player.</li></ul><br> </div>
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Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br>
For Enterprises, these are key factors of success. For us, they're our core expertise.</p><br><p>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.</p><br><p>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.</p><br><p>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br>
Sutherland<br>
Digital Outcomes.<br>
</p><br><br>Job Description<br><p>Sutherland is seeking a talented <strong>Team Manager</strong> to support one of our growing Telecom programs! If you have strong customer service leadership experience in the telecom domain and <u><strong>can speak French, Spanish or Dutch fluently, we want to hear from you!</strong></u></p><br><p>As a <strong>Team Manager, </strong>you will:</p><br><ul><li>Set the path to success by managing performance and service quality to guarantee customer satisfaction.</li><li>Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations</li><li>Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line - Identify the training needs that will equip the staff with fundamental skills and knowledge</li><li>Have a thorough understanding of the various system tools and operational procedures utilized within the program</li><li>Collaborate with stakeholders on a regular basis for changes on promotions and updates</li><li>Conduct all defined and required process compliance and adherence to all team members, partners and third-party providers </li></ul><br>Qualifications<br><p>Our most successful candidates will have:</p><br><ul><li>1-2 years of team leadership experience in similar role/domain (telecom/mobile preferred)</li><li><strong>French, Spanish or Dutch fluency is 100% required</strong></li><li>Strong analytical skills; able to interpret data, identify trends, and make suggestions for improvements</li><li>Demonstrated leadership skills; able to take the lead in making improvements and resolving issues</li><li>Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives</li><li>Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner</li><li>Excellent working knowledge of MS Office applications </li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>
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<p><b>Job Purpose:</b></p><br> <p>As a member of Treasury Back office team, you will be supporting the Al Futtaim Global Treasury Centre (GTC) and the Business Units on the following:</p><br> <ul> <li>Liquidity Management through reporting and payment operations</li> <li>Loan operations which include drawdown, settlements, roll overs of loans post review of cash flow</li> <li>Forex back office operations including confirmation processing, settlements etc.</li> <li>Settlements and Accounting journals for all treasury related transactions through SAP TRM/ERP</li> <li>Month end closing activities and audit </li> <li>Treasury related projects - identification and implementation including Solution design, testing, training and process blueprint</li> </ul> <p><b>Key Accountabilities:</b></p><br> <p><b>Daily Liquidity management:</b></p><br> <ul> <li>Preparation of daily liquidity report for all the Group’s bank accounts and Treasury exposures</li> <li>Verification of all transfer letters manually / online in a timely manner to manage the funds appropriately.</li> </ul> <p><b>Loan and deposit operations:</b></p><br> <ul> <li>Supporting GTC by the provision of necessary reporting in relation to the Group’s loan portfolio of both internal and external loans.</li> <li>Preparation of /drawdown / settlement / rollover / pre-settlement request letters in a timely manner either manually / online</li> <li>Preparation and submission of deposit placement requests to banks and ensuring the receipt and matching of bank confirmations</li></ul><p><b>Inter Company:</b></p><br> <ul> <li>Ensuring a full control on the Inter company loans between entities in the Group</li> <li>Reconciliation of these Loans</li> <li>Fixing interest on all loans</li> <li>Revaluation of Inter company Loans</li> <li>Submission of Audit requests</li> <li>Closing out all required Loans with regard to the Project</li> <li>Assisting with queries related to Inter company loans</li> <li>Resolving accounting issues relating to these Loans</li> </ul> <p><b>Forex and derivatives:</b></p><br> <ul> <li>Ensuring that Forex are confirmed and settled after reviewing bank confirmations</li></ul><p><b>Accounting & Audit:</b></p><br> <ul> <li>Ensuring that all treasury related transactions (Loans, liquidity, Forex, Trade finance, charges & Interests) are accounted in a timely manner through processes in SAP TRM or ERP</li> <li>Ensuring all month end treasury activities of reconciliations, treasury schedules, audit schedules are prepared in a timely manner.</li> </ul> <p><b>Treasury Projects:</b></p><br> <ul> <li>Supporting Senior Manager Treasury Operations in identifying and implementing various initiatives to improve productivity and mitigate risk in the Treasury Back Office</li> <li>Supporting Senior Manager Treasury Operations, Global Treasury Centre in various strategic initiatives such as In-House banking/ cash pooling projects, SAP TRM rollouts, SWIFT rollouts, Online banking, SAP TRM upgrades.</li> </ul> <p><b>Qualifications & Experience:</b></p><br> <ul> <li>Master’s degree in commerce with a minimum of five years of experience within the Treasury function of a medium to large organization or banks, CTP is a plus.</li> <li>Analytical, process oriented, good communication skills, exposure to ERP</li> <li>Behavioural Competencies: Should be able to plan and prioritize tasks, Self-motivated; and a strong team player.</li> </ul> <p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>
<p>Perform all necessary testing procedure, issues Certificates of analysis required and ensures that all obtained results are within the specified approved limit, using valid method of analysis. Review all Obtained results for finished products (Blisters for solid Products and finish for Syrup) against the Out of trend limits and all the stability Results against the BIOST@T and ensure that all results are within the normal trends Immediate reporting of out of specification test results or batch deviation reports whenever needed to the Chemical lab head and the Q.C manager. Supervise the Sampling of the finished products and ensure that sampling are conducting in full compliance with GLP and according to the instructions as per the SOP. Perform Stability testing & assigned validation analysis tasks Utilizers, calibrates, maintains the QC equipment in the Chemical Lab according to the local SOP. Prepare relevant SOPs and follow up the update according to requirements. Make sure that all activities carried out are complying with safety measures. Update methods of analysis. Supervise and coach the new team members and ensure they have the full knowledge and capabilities to perform the analysis in correct way according to Sanofi guidelines Perform any special tasks assigned by the QC manager or the section head HSE Responsibilities: Follow the approved HSE policy and requirements. Following the statutory legislation concerning Health, Safety and Environmental Law Hydrocarbons/ hazardous substance & waste segregation in accordance with approved waste management system. Others : Perform other duties as assigned. Respect for the company s values, code of ethics and social charter. Respect of personal data protection charter. Responsible for applying the HSE related requirements for the company in all related working procedures.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelors' degree in Pharmaceutical Sciences Related Experience: 2-3 years experience in related positions, preferably in multinational set up Languages: Very Good written and spoken English Skills : Good communication & presentation Skills MS Office User Project Management Mindset Familiar with new instrumental analysis techniques HSE appropriate knowledge Take The Lead Values: Aim Higher: Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance. Act for patients: Never compromise on integrity, eliminate barriers, and partner with others to go faster and further for patients. Be Bold: Take thoughtful risks, seize opportunities and think beyond what s possible to accelerate our science and drive compelling growth. Lead Together: Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.</p>
<p><h4>Job purpose:</h4>
<p>As a member of Treasury Back Office team, you will be supporting the Al Futtaim Global Treasury Centre (GTC) and the business units on the following:</p>
<ul>
<li>Liquidity management through reporting and payment operations</li>
<li>Loan operations which include drawdown, settlements, rollovers of loans post review of cash flow</li>
<li>Forex back office operations including confirmation processing, settlements etc.</li>
<li>Settlements and accounting journals for all treasury related transactions through SAP TRM/ERP</li>
<li>Month end closing activities and audit</li>
<li>Treasury related projects - identification and implementation including solution design, testing, training and process blueprint</li>
</ul>
<h4>Key accountabilities:</h4>
<h4>Daily liquidity management:</h4>
<ul>
<li>Preparation of daily liquidity report for all the group’s bank accounts and treasury exposures</li>
<li>Verification of all transfer letters manually/online in a timely manner to manage the funds appropriately</li>
</ul>
<h4>Loan and deposit operations:</h4>
<ul>
<li>Supporting GTC by the provision of necessary reporting in relation to the group’s loan portfolio of both internal and external loans</li>
<li>Preparation of drawdown/settlement/rollover/pre-settlement request letters in a timely manner either manually/online</li>
<li>Preparation and submission of deposit placement requests to banks and ensuring the receipt and matching of bank confirmations</li>
</ul>
<h4>Inter company:</h4>
<ul>
<li>Ensuring full control on the inter company loans between entities in the group</li>
<li>Reconciliation of these loans</li>
<li>Fixing interest on all loans</li>
<li>Revaluation of inter company loans</li>
<li>Submission of audit requests</li>
<li>Closing out all required loans with regard to the project</li>
<li>Assisting with queries related to inter company loans</li>
<li>Resolving accounting issues relating to these loans</li>
</ul>
<h4>Forex and derivatives:</h4>
<ul>
<li>Ensuring that forex are confirmed and settled after reviewing bank confirmations</li>
</ul>
<h4>Accounting & audit:</h4>
<ul>
<li>Ensuring that all treasury related transactions (loans, liquidity, forex, trade finance, charges & interests) are accounted in a timely manner through processes in SAP TRM or ERP</li>
<li>Ensuring all month end treasury activities of reconciliations, treasury schedules, audit schedules are prepared in a timely manner</li>
</ul>
<h4>Treasury projects:</h4>
<ul>
<li>Supporting Senior Manager Treasury Operations in identifying and implementing various initiatives to improve productivity and mitigate risk in the Treasury Back Office</li>
<li>Supporting Senior Manager Treasury Operations, Global Treasury Centre in various strategic initiatives such as in-house banking/cash pooling projects, SAP TRM rollouts, SWIFT rollouts, online banking, SAP TRM upgrades</li>
</ul>
<h4>Qualifications & experience:</h4>
<p>Master’s degree in commerce with a minimum of five years of experience within the treasury function of a medium to large organization or banks, CTP is a plus.</p>
<p>Analytical, process oriented, good communication skills, exposure to ERP.</p>
<h4>Behavioural competencies:</h4>
<p>Should be able to plan and prioritize tasks, self-motivated; and a strong team player.</p></p><p></p>
<p>Responsible for Install new flowers, bulbs, grass, trees, and shrubs Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance. Replace and transplant trees, flowers, and shrubs. Maintain trees and shrubs by trimming and pruning. Trim and edge grass in areas that mowers cannot reach. Maintain lawns by mowing, edging, raking leaves, and performing other lawn maintenance. Install, maintain, and operate irrigation systems. Remove and bag trash from all exterior trash cans. Operate dump trucks, tractors, trucks, or utility vehicles to transport equipment, supplies, materials, and debris. Wash, clean, and re-fuel all equipment after use Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Support all co-workers and treat them with dignity and respect. Partner with and assist others to promote an environment of teamwork and achieve common goals. Report defective equipment to manager/supervisor. Perform pre-operation equipment safety check when using any mower or other equipment Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance functions as needed. Install new flowers, bulbs, grass, trees, and shrubs. Replace and transplant trees, flowers, and shrubs To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carry out all responsibilities related to the quality management and environment management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: at least a technical high school. Experience: At least 1 years of related work experience. Foreign Language: Not required. Courses and Training: Not required. Computer Literacy: Not required. Skills: Plans and designs land areas.</p>
<p>Opens car doors for arriving and departing guests and escort them to the lobby. Maintains an up to date knowledge of the hotel and services. Supplies information and responds to guest queries. Ensures effective handover is done, gaining information from earlier shift. Forwards all guest complaints or problems to the manager on duty. Ensures that phone calls are answered properly up to the standards. Controls all guests car keys. Ensures that an effective handover is made to the Night shift in conjunction with the early Shift Leader. Maintains an awareness of sales opportunities maximizing revenue. Establishes, promotes and maintains good public relations while meeting or exceeding guest expectations. Maintaining the parking spaces and key cabinet and ensures cleanliness is to the maximum. Ensures that cars are delivered within 10 minutes for guest request. Ensures that airport/crew transportation flow is maintained effectively. Cooperates in the performance of any reasonable task requested by company manager, executive and guests. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a vocational college diploma.</p><p>Experience: At least 3 years of related work experience</p><p>Foreign Language: Good command of English and Arabic to communicate well.</p><p>Courses and Training: Not required.</p><p>Computer Literacy: Not required.</p><p>Skills: Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months. Some jobs require technical knowledge of the methods, techniques and work processes in the related field. Expected to know the guest profiles, accommodation details and have basic knowledge of how to address guests. Expected to perform tasks that are of the same kind and similar in content. Requires awareness of other related processes.</p>
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<p><strong>BUSINESS INTRODUCTION</strong><br>Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br><strong>JOB TITLE</strong><br>Last Mile Associate Manager | MAF Retail | Head Office Egypt<br><strong>ROLE SUMMARY</strong><br>Last Mile Associate Manager is responsible of managing the day-to-day execution of company’s E-Commerce Operations which includes Picking, Marshalling and Dispatching activities. He / She should drive the team to increase the efficiency and work towards the organizational goals. Also, the role holder should liaise with the store and make sure that the customers are fully satisfied with the online services in terms of on time delivery, freshness, quality and fulfillment of their order.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Implement an effective operating model for the E-Commerce Fulfilment using internal and/or 3P service providers.</li><li>Develop detailed processes, quality control measures, and KPI’s for a seamless and effective Fulfilment operations.</li><li>Manage the day to day E-Commerce fulfilment operations.</li><li>Ensure of proper arrangement of dark store and stock adequacy.</li><li>Adequate actions taken to maintain the cold chain of goods inside the operation and proper segregation of goods in delivery crate.</li><li>Manage the ecommerce operations in compliance with policies.</li><li>Accuracy of the delivery quantities with implementation of QC audit as per defined control by loss prevention.</li><li>Liaise with the IT team for related IT issues which affect the day-to-day working of the site and liaising with IT team to ensure issues are resolved immediately.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor's degree in Supply Chain or Business</li><li>4 years of experience in fullfilment operations/ last mile</li><li>Experience working in E-Commerce companies is a must</li><li>High attention to detail</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div>
<h2 class="h5">Job description</h2>
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About the job Chief Accountant <br>Job Title:<br>Chief Accountant<br>Department:<br>Finance<br>Reports To:<br>Financial Manager<br>Job Summary<br>Chief Accountant is responsible for overseeing the full financial operations of the company,<br>including accounting, financial reporting, and operational financial control across purchasing<br>and warehouse functions.<br>This role acts as a key link between finance and operations, ensuring financial discipline, cost<br>efficiency, and accurate inventory and purchasing control, while supporting the CFO in strategic<br>and operational decision-making.<br>Key Responsibilities<br>1. Financial Reporting & Accounting Oversight<br> Supervise full accounting cycle (GL, AP, AR, Inventory, Banks)<br> Ensure timely monthly closing and accurate financial statements<br> Review financial reports and provide variance analysis<br> Support CFO with financial insights and board-level reporting<br>2. Operational Financial Control (Core Role)<br> Act as financial controller over Purchasing and Warehouse departments<br> Ensure proper financial flow across:<br>o Purchase Requests Approvals Procurement Inventory Accounting<br> Monitor adherence to budgets and cost controls across operations<br>3. Purchasing Control & Cost Optimization<br> Review and validate purchase requests financially<br> Ensure RFQ and vendor comparison processes are properly followed<br> Monitor price variances and supplier performance<br> Support negotiation strategies through cost analysis<br> Align purchasing decisions with financial plans and cash flow<br>4. Inventory & Warehouse Financial Oversight<br> Ensure accurate inventory valuation and recording<br> Monitor stock movement and reconciliation<br> Review inventory KPIs:<br>o Stock accuracy<br>o Shrinkage<br>o Slow-moving items<br> Ensure proper cost allocation (materials, production, overhead)<br>5. Costing & Profitability Management<br> Analyze COGS structure and cost drivers<br> Evaluate product profitability (local vs global / manufacturing vs outsourcing)<br> Support pricing strategy with data-driven insights<br> Identify cost-saving opportunities<br>6. Cash Flow & Treasury Support<br> Monitor cash flow and working capital<br> Coordinate with CFO on liquidity planning<br> Oversee bank reconciliations and payment cycles<br>7. Team Leadership<br> Lead accounting team and supervise daily operations<br> Ensure clear task ownership and performance tracking<br> Train and develop team members<br> Coordinate with purchasing and warehouse leaders<br>Key KPIs<br> Monthly closing timeline<br> Financial reporting accuracy<br> Inventory accuracy %<br> Stock variance level<br> Cost savings achieved<br> Budget adherence<br> Cash flow efficiency<br>- Qualifications<br> Bachelor's degree in Accounting / Finance<br> 6-9 years of experience<br> Strong experience in accounting + operations control<br> Professional certification is a plus<br>- Required Experience<br> Accounting & financial reporting<br> Inventory accounting<br> Costing & COGS analysis<br>- Hands-on experience with:<br>o Purchasing cycle<br>o Warehouse operations<br>Skills<br> Strong analytical mindset<br> Leadership & team management<br> Cross-functional coordination<br> Advanced Excel / Google Sheets<br> ERP systems experience (Zoho, Odoo, SAP)<br>Role Positioning (Important)<br>This role acts as:<br> Second line to Financial Manager (Execution & Control Role)<br> Responsible for day-to-day financial & operational control<br> Bridges Finance with Purchasing & Warehouse<br><br>
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<p><b>Job Description</b></p><p>Responsible for specific stations in the restaurants or bars, delivers food and beverage services to customers, possesses the related knowledge, and always present at his/her station.</p><p>Assigned to work in the restaurant or bars.</p><p>Prepare the restaurants and bars, taking into account the service flow in these areas.</p><p>Take and serve orders from customers.</p><p>Inform customers about order alternatives and encourage the sales of targeted services.</p><p>Deliver maximum service in each unit, keeping in line with service rules.</p><p>Prepare the service plates needed throughout service, collect the empty plates, and instruct the Bus Boys and interns.</p><p>Maintain and any personal belongings of customers that have been left in the workstation and hand such belongings over to his/her supervisors.</p><p>Comply with the departmental instructions and procedures published by the F&B Department.</p><p>Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</p><p>Comply with operational rules.</p><p>Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</p><p>Attend the orientation training.</p><p>Undergo two performance assessments each year.</p><p>Strive to achieve 100% customer satisfaction.</p><p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p> </p><p><br></p><p><b>Qualifications</b></p><p>Education: At least a high school or vocational diploma</p><p>Experience: At least 2 years of experience in the industry.</p><p>Foreign Language: English is required.</p><p>Courses and Training: Vocational trainings and seminars.</p><p>Computer Literacy: Not required.</p><p>Skills: Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.).</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>Responsible for specific stations in the restaurants or bars, delivers food and beverage services to customers, possesses the related knowledge, and always present at his/her station. Assigned to work in the restaurant or bars. Prepare the restaurants and bars, taking into account the service flow in these areas. Take and serve orders from customers. Inform customers about order alternatives and encourage the sales of targeted services. Deliver maximum service in each unit, keeping in line with service rules. Prepare the service plates needed throughout service, collect the empty plates, and instruct the Bus Boys and interns. Maintain and any personal belongings of customers that have been left in the workstation and hand such belongings over to his/her supervisors. Comply with the departmental instructions and procedures published by the F&B Department. Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager. Comply with operational rules. Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours. Attend the orientation training. Undergo two performance assessments each year. Strive to achieve 100% customer satisfaction. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school or vocational diploma</p><p>Experience: At least 2 years of experience in the industry.</p><p>Foreign Language: English is required.</p><p>Courses and Training: Vocational trainings and seminars.</p><p>Computer Literacy: Not required.</p><p>Skills: Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.).</p>
<p>The Product Manager will join our MEA & India Nalco Water Product Line Management Team to help our customers meet their goals, drive value delivery to differentiate Ecolab from our competition, and impact the achievement of our ambitious growth targets. The product manager will be responsible for the continuous development of several product lines to enable our customers to meet their operational & sustainability goals and achieve profitable growth for Ecolab.</p><p>What will you do?</p><ul><li>Partner with one or more Nalco Water divisions to drive growth by collaborating on the Innovation projects and strategic growth bets.</li><li>Based on an understanding of our customer needs, continuously develop & optimize a portfolio of water treatment products to enable sustainable and profitable growth aligned with divisional priorities/goals and an understanding of our customers needs.</li><li>Own a healthy offering with differentiated, cost competitive and regulatory compliant products to create customer value</li><li>Collaborate with global & regional RD&E and divisional marketing teams to develop and commercialize new offerings and to lead cross divisional innovation projects in the IMEA region to meet our financial targets.</li><li>Drive the improvement of the portfolio competitiveness through cost savings/avoidance projects with cross functional teams.</li><li>Support the sales teams with marketing materials such as a product compendium, product selection guides and corresponding training.</li><li>Own competitive intelligence and market analysis to identify market trends to meet unmet customer needs and to propose M&As</li><li>Stay current on market standards, trends and practices and understand impact on Ecolab product line and business.</li></ul><p>What s in it for you:</p><ul><li>Be part of a team managing a portfolio of 500+ products that generate $300M+ of sales across 5 divisions (Light, Heavy, Paper, Mining & Downstream) in a dynamic & high growth region</li><li>The opportunity to take on some of the world s most meaningful challenges, helping customers with their water, food safety, health and climate goals.</li><li>The ability to make an impact and shape your career with a company that is passionate about growth.</li><li>The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.</li><li>A flexible and autonomous work atmosphere.</li><li>An international company culture where safety is key and offers various possibilities for personal development and career growth.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Chemist, chemical engineer, or related engineering or science educations with a bachelor or master</li><li>8 years + experience in the water treatment industry.</li><li>Business-to-business marketing experience.</li><li>Ability to relate to influential people and complex organizational structures strong interpersonal and relationship building skills.</li><li>Project Management skills.</li><li>MBA, preferably in Marketing</li></ul>
<div><b>Job Description</b></div> <br> <ul> <li>Responsible for Install new flowers, bulbs, grass, trees, and shrubs</li> <li>Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance.</li> <li>Replace and transplant trees, flowers, and shrubs. Maintain trees and shrubs by trimming and pruning. Trim and edge grass in areas that mowers cannot reach. Maintain lawns by mowing, edging, raking leaves, and performing other lawn maintenance. Install, maintain, and operate irrigation systems. Remove and bag trash from all exterior trash cans. Operate dump trucks, tractors, trucks, or utility vehicles to transport equipment, supplies, materials, and debris. Wash, clean, and re-fuel all equipment after use</li> <li>Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.</li> <li>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.</li> <li>Support all co-workers and treat them with dignity and respect.</li> <li>Partner with and assist others to promote an environment of teamwork and achieve common goals.</li> <li>Report defective equipment to manager/supervisor.</li> <li>Perform pre-operation equipment safety check when using any mower or other equipment</li> <li>Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance functions as needed.</li> <li>Install new flowers, bulbs, grass, trees, and shrubs.</li> <li>Replace and transplant trees, flowers, and shrubs</li> <li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li> <li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li> <li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li> <li>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</li> <li>Carry out all responsibilities related to the quality management and environment management systems implemented at the facilities.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description</li> </ul> <br> <div><b>Qualifications</b></div> <br> <ul> <li> <strong>Education:</strong> at least a technical high school.</li> <li> <strong>Experience: </strong>At least 1 years of related work experience.</li> <li> <strong>Foreign Language: </strong>Not required.</li> <li> <strong>Courses and Training: </strong>Not required.</li> <li> <strong>Computer Literacy: </strong>Not required.</li> <li> <strong>Skills: </strong>Plans and designs land areas.</li> </ul> <br> <div><br></div>
<br> <div><b>Job Description</b></div> <br> <ul> <li>Opens car doors for arriving and departing guests and escort them to the lobby.</li> <li>Maintains an up to date knowledge of the hotel and services. Supplies information and responds to guest queries.</li> <li>Ensures effective handover is done, gaining information from earlier shift.</li> <li>Forwards all guest complaints or problems to the manager on duty.</li> <li>Ensures that phone calls are answered properly up to the standards.</li> <li>Controls all guests car keys.</li> <li>Ensures that an effective handover is made to the Night shift in conjunction with the early Shift Leader.</li> <li>Maintains an awareness of sales opportunities maximizing revenue.</li> <li>Establishes, promotes and maintains good public relations while meeting or exceeding guest expectations.</li> <li>Maintaining the parking spaces and key cabinet and ensures cleanliness is to the maximum.</li> <li>Ensures that cars are delivered within 10 minutes for guest request.</li> <li>Ensures that airport/crew transportation flow is maintained effectively.</li> <li>Cooperates in the performance of any reasonable task requested by company manager, executive and guests.</li> <li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li> <li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li> <li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li> <li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <br> <div><b>Qualifications</b></div> <br> <ul> <li> <strong>Education:</strong> At least a vocational college diploma.</li> <li> <strong>Experience:</strong> At least 3 years of related work experience</li> </ul> <ul> <li> <strong>Foreign Language:</strong> Good command of English and Arabic to communicate well.</li> </ul> <ul> <li> <strong>Courses and Training:</strong> Not required.</li> </ul> <ul> <li> <strong>Computer Literacy:</strong> Not required.</li> <li> <strong>Skills:</strong> Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months. Some jobs require technical knowledge of the methods, techniques and work processes in the related field. Expected to know the guest profiles, accommodation details and have basic knowledge of how to address guests. Expected to perform tasks that are of the same kind and similar in content. Requires awareness of other related processes.</li> </ul> <br>
<p>Opens car doors for arriving and departing guests and escort them to the lobby. Maintains an up to date knowledge of the hotel and services. Supplies information and responds to guest queries. Ensures effective handover is done, gaining information from earlier shift. Forwards all guest complaints or problems to the manager on duty. Ensures that phone calls are answered properly up to the standards. Controls all guests car keys. Ensures that an effective handover is made to the Night shift in conjunction with the early Shift Leader. Maintains an awareness of sales opportunities maximizing revenue. Establishes, promotes and maintains good public relations while meeting or exceeding guest expectations. Maintaining the parking spaces and key cabinet and ensures cleanliness is to the maximum. Ensures that cars are delivered within 10 minutes for guest request. Ensures that airport/crew transportation flow is maintained effectively. Cooperates in the performance of any reasonable task requested by company manager, executive and guests. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a vocational college diploma.</p><p>Experience: At least 3 years of related work experience</p><p>Foreign Language: Good command of English and Arabic to communicate well.</p><p>Courses and Training: Not required.</p><p>Computer Literacy: Not required.</p><p>Skills: Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months. Some jobs require technical knowledge of the methods, techniques and work processes in the related field. Expected to know the guest profiles, accommodation details and have basic knowledge of how to address guests. Expected to perform tasks that are of the same kind and similar in content. Requires awareness of other related processes.</p>
<p>Responsible for Install new flowers, bulbs, grass, trees, and shrubs Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance. Replace and transplant trees, flowers, and shrubs. Maintain trees and shrubs by trimming and pruning. Trim and edge grass in areas that mowers cannot reach. Maintain lawns by mowing, edging, raking leaves, and performing other lawn maintenance. Install, maintain, and operate irrigation systems. Remove and bag trash from all exterior trash cans. Operate dump trucks, tractors, trucks, or utility vehicles to transport equipment, supplies, materials, and debris. Wash, clean, and re-fuel all equipment after use Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Support all co-workers and treat them with dignity and respect. Partner with and assist others to promote an environment of teamwork and achieve common goals. Report defective equipment to manager/supervisor. Perform pre-operation equipment safety check when using any mower or other equipment Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance functions as needed. Install new flowers, bulbs, grass, trees, and shrubs. Replace and transplant trees, flowers, and shrubs To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carry out all responsibilities related to the quality management and environment management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: at least a technical high school. Experience: At least 1 years of related work experience. Foreign Language: Not required. Courses and Training: Not required. Computer Literacy: Not required. Skills: Plans and designs land areas.</p>
We are looking for an experienced Quality Manager to lead and manage the complete Quality function at a manufacturing facility in 10th of Ramadan City.
The Quality Manager will have overall responsibility for Quality Assurance (QA), Quality Control (QC), and the company’s ISO Management Systems, ensuring that products, manufacturing processes, and company procedures consistently meet customer requirements, internal standards, and applicable ISO requirements.
Key Responsibilities:
Lead the overall QA & QC functions across the company.
Manage and develop the Quality team, including QC Engineers, Supervisors, Inspectors, and QA personnel.
Lead the implementation, certification, maintenance, and continuous improvement of ISO 9001, ISO 14001 & ISO 45001 management systems.
Ensure readiness for external certification, surveillance and customer audits, and lead internal audit programs.
Ensure effective incoming, in-process and final product inspection and testing.
Establish and maintain quality control plans, inspection standards, testing methods, SOPs and quality procedures.
Monitor product quality, rejection, scrap, rework, FPY and other key Quality KPIs.
Lead Root Cause Analysis, NCRs, CAPA and problem-solving activities for internal and customer quality issues.
Lead investigation and closure of customer complaints, ensuring effective corrective actions and prevention of recurrence.
Ensure products comply with customer specifications, drawings and applicable standards.
Work closely with Production, Planning, Maintenance, R&D, Purchasing and other departments to improve process capability and product quality.
Drive a strong quality culture on the shop floor, with regular production-floor follow-up rather than managing quality only through documentation.
Coordinate with customers, suppliers, auditors and certification bodies on quality-related matters.
Job Requirements
Bachelor’s degree in Engineering, Chemist or a relevant technical discipline.
8–10 years of Quality experience in manufacturing, with proven experience in a managerial or leadership capacity.
Strong practical experience with Quality Assurance and Quality Control, not only ISO documentation.
Strong knowledge and hands-on implementation experience with ISO 9001.
Experience with ISO 14001 and ISO 45001 is highly preferred.
ISO 9001 Lead Auditor certification is preferred.
Strong knowledge of RCA, CAPA, SPC, internal auditing, process control and continuous improvement, Lean Six Sigma.
Experience dealing with customer complaints and external/customer audits.
Experience in plastics, PVC, extrusion, rubber, home appliances components or similar manufacturing industries is an advantage.
Strong leadership, communication, analytical and problem-solving skills.
Good command of English and Microsoft Office; ERP Odoo experience is preferred.
Location: 10th of Ramadan City
Industry: PVC & Gasket Manufacturing<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، سكن</li></ul>
<p>We are looking for an experienced <strong>Quality Manager</strong> to lead and manage the complete Quality function at a manufacturing facility in <strong>10th of Ramadan City</strong>.</p><p></p><p>The Quality Manager will have overall responsibility for <strong>Quality Assurance (QA), Quality Control (QC), and the company’s ISO Management Systems</strong>, ensuring that products, manufacturing processes, and company procedures consistently meet customer requirements, internal standards, and applicable ISO requirements.</p><p></p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Lead the overall <strong>QA & QC functions</strong> across the company.</p></li><li><p>Manage and develop the Quality team, including QC Engineers, Supervisors, Inspectors, and QA personnel.</p></li><li><p>Lead the implementation, certification, maintenance, and continuous improvement of <strong>ISO 9001, ISO 14001 & ISO 45001</strong> management systems.</p></li><li><p>Ensure readiness for <strong>external certification, surveillance and customer audits</strong>, and lead internal audit programs.</p></li><li><p>Ensure effective <strong>incoming, in-process and final product inspection and testing</strong>.</p></li><li><p>Establish and maintain quality control plans, inspection standards, testing methods, SOPs and quality procedures.</p></li><li><p>Monitor product quality, rejection, scrap, rework, FPY and other key Quality KPIs.</p></li><li><p>Lead <strong>Root Cause Analysis, NCRs, CAPA and problem-solving activities</strong> for internal and customer quality issues.</p></li><li><p>Lead investigation and closure of <strong>customer complaints</strong>, ensuring effective corrective actions and prevention of recurrence.</p></li><li><p>Ensure products comply with <strong>customer specifications, drawings and applicable standards</strong>.</p></li><li><p>Work closely with Production, Planning, Maintenance, R&D, Purchasing and other departments to improve process capability and product quality.</p></li><li><p>Drive a strong <strong>quality culture on the shop floor</strong>, with regular production-floor follow-up rather than managing quality only through documentation.</p></li><li><p>Coordinate with customers, suppliers, auditors and certification bodies on quality-related matters.</p></li></ul><p>The position carries direct authority over nonconforming materials/products, quality inspection results, CAPA, internal audits, inspection plans and product release/hold decisions, which is consistent with the authority defined in your JD.</p><p><strong>Requirements</strong></p><h3><strong>Requirements</strong></h3><ul><li><p>Bachelor’s degree in <strong>Engineering</strong>, <strong>Chemist </strong>or a relevant technical discipline.</p></li><li><p><strong>8–10 years of Quality experience in manufacturing</strong>, with proven experience in a managerial or leadership capacity.</p></li><li><p>Strong practical experience with <strong>Quality Assurance and Quality Control</strong>, not only ISO documentation.</p></li><li><p>Strong knowledge and hands-on implementation experience with <strong>ISO 9001</strong>.</p></li><li><p>Experience with <strong>ISO 14001 and ISO 45001</strong> is highly preferred.</p></li><li><p><strong>ISO 9001 Lead Auditor</strong> certification is preferred.</p></li><li><p>Strong knowledge of <strong>RCA, CAPA, SPC, internal auditing, process control and continuous improvement, Lean Six Sigma</strong>.</p></li><li><p>Experience dealing with <strong>customer complaints and external/customer audits</strong>.</p></li><li><p>Experience in <strong>plastics, PVC, extrusion, rubber, home appliances components or similar manufacturing industries</strong> is an advantage.</p></li><li><p>Strong leadership, communication, analytical and problem-solving skills.</p></li><li><p>Good command of <strong>English and Microsoft Office</strong>; ERP Odoo experience is preferred.</p></li></ul><p><strong>Location:</strong> 10th of Ramadan City<br><strong>Industry:</strong> PVC & Gasket Manufacturing</p>