Area Manager Jobs in Egypt

Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation.<br>Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market.<br>Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain competitive advantage as we grow, we are currently looking for a Senior Digital Acquiring Key Account Manager.<br>Job purpose:Drive growth in digital acquiring by selling payment gateway, pay-by-link, and e-commerce solutions. Manage and expand relationships with key digital merchants while ensuring sustainable growth, market penetration, and maximizing online transaction revenue.<br>Key accountabilities and decision ownership:Build and maintain strong relationships with key digital merchants and enterprise e-commerce clients. Lead digital acquiring efforts to identify, target, and onboard new merchants for payment gateway, pay-by-link, and e-commerce solutions. Develop tailored digital payment solutions and proposals aligned with merchant needs and industry trends. Drive revenue growth by upselling and cross-selling Geidea’s online payment products and services. Ensure seamless digital contracting, invoicing, and collections processes. Track and report online acquiring performance, providing insights to improve conversion and transaction volumes. Collaborate with product, tech, and operations teams to enhance merchant onboarding and optimize the digital payments experience.<br>Requirements2-4 years of experience in digital acquiring, online payments, or e-commerce sales. Bachelor’s degree in any discipline. Experience in fintech, payment gateways, or corporate sales preferred. Strong knowledge of online payment solutions, merchant onboarding, and digital transaction flows. Excellent negotiation, analytical, and relationship management skills.<br>Our values guide how we think and act - They describe what we care about the most:Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking Resilient – If we fail, we bounce back stronger than before Collaborative - We know that we can achieve a lot more as a team<br>We are changing lives by constantly striving for a better solution Click apply below and become part of the Geidea story

Role Overview :We are looking for an experienced Manager – Sales & Partnerships (Travel Trade) to drive revenue and partnerships across travel trade ecosystem in Cairo. This role focuses on selling to tour operators, travel agents, hotels, wholesalers, DMCs, and is ideal for someone with deep industry experience and strong existing trade relationships. This is a hands-on commercial role with high visibility and direct impact on growth. Experience or understanding of the airport services and aviation-adjacent ecosystem will be a strong advantage. In addition, this role will play a key part in driving the commercial success of airport mobile application platform, designed to offer a wide range of airport-related services (e.g., lounge access, fast track, transfers, F&B, retail, and other passenger services) through both B2B and B2C channels—similar to a “digital marketplace” for airport services.<br>Key Responsibilities:Drive revenue growth through strategic sales initiatives targeting tour operators, hotels, MICE, travel agents, wholesalers, DMCs, Corproates.• Own the end-to-end sales cycle including prospecting, pitching, commercial negotiations, contracting, and onboarding.• Identify new business opportunities within the travel trade ecosystem and convert them into long-term partnerships.• Account Management: Build, manage, and deepen relationships with key travel trade partners, acting as the primary point of contact.• Maintain a strong understanding of the Egypt travel trade landscape, competitive dynamics, and emerging trends.• Represent the company at industry events, trade shows, partner meetings, and networking forums.• Work closely with internal teams including product, marketing, operations, and finance to ensure seamless partner onboarding and execution.• Drive B2B and B2C sales of airport services via mobile application platform, including onboarding partners and distribution channels onto the platform.• Identify and onboard service providers (e.g., transport, F&B, retail, concierge, meet & assist, etc.) to be listed and sold through the airport marketplace ecosystem.• Develop and manage partnerships with travel trade and non-traditional partners (e.g., OTAs, fintech, loyalty programs, corporates) to drive app-based sales and user acquisition.• Collaborate with marketing and digital teams to support campaigns that drive app downloads, user engagement, and conversion.• Monitor sales performance and user behavior across the platform, providing commercial insights and recommendations to optimize revenue streams.• Support the development of bundled products (e.g., lounge + fast track + transfer) and dynamic pricing strategies tailored for both B2B and B2C channels.• Act as a commercial bridge between partners and the platform team to ensure continuous improvement of the digital offering.<br>Required Qualifications & Experience:5–10 years of experience in sales, business development, or partnerships within the travel trade industry.• Proven experience selling to tour operators, travel agents, hotels, MICE, Corporate wholesalers, DMCs.• Strong existing network and deep relationships within the Egypt travel trade (mandatory).• Knowledge of Religious travel demand and related travel ecosystem• Demonstrated success in closing commercial deals and managing strategic accounts.• Understanding of airport services, aviation services, or the airport ecosystem is a strong plus.• Candidate should be already based in Cairo Egypt and have right to work with the ability to travel locally and regionally as required.• Fluency in Arabic and English is a must.• Experience in digital platforms, e-commerce, marketplace models, or app-based service sales is highly preferred.• Strong understanding of B2C and B2B2C commercial models, including distribution, pricing, and customer acquisition strategies.• Experience working with or selling through digital channels such as apps, OTAs, or online marketplaces is an advantage.<br>About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.<br>Our promise to you:We will respect and value your background and perspectives We will work together with integrity We will share our incredible pride for job, company and industry<br>What we ask of you:Bring passion to all that you do Listen, move fast and think innovatively Speak up, have ideas and share them Believe in customer service, and treating every person with kindness<br>As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.<br>Who we are:We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.<br>In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.<br>With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.<br>Join our family today. Together, we'll make travel better.<br><br>Consideration for Candidates with Travel or Tourism background

Info Sec Compliance & Assurance Lead<br>About Andela Andela exists to connect brilliance and opportunity. Since 2014, we have been dedicated to breaking down global barriers and accelerating the future of work for both technologists and organizations around the world. For technologists, Andela offers competitive long-term career opportunities with leading organizations, access to a global community of professionals, and educational opportunities with leading technology providers. At Andela, we’re deeply passionate about creating long-lasting and transformative growth opportunities for all - and doing it in an E. P. I. C. way! We’re excited to continue building our remote-first team with incredible people like you. After applying for this role, you will join our Andela Community of brilliant technologists by passing a technical screening and live interview. As a community member, you’ll have access to many exclusive technologist roles. Join Andela today to access this opportunity and more in our global marketplace! Our roles are typically filled at lightning speed, so if you’re considering applying, get your application in quickly!<br><br>-- Full-time-- Payment in USD<br>Description This role exists to accelerate information security compliance posture across IT and Digital Transformation. The specialist acts as the Info Sec function's technical compliance arm tracking, evidencing, and reporting on remediation progress against CBE Cybersecurity Framework requirements, PCI DSS obligations, and internal control commitments. The role also leads and executes assurance exercises, either directly or by scoping and managing third-party security assessment engagements.<br>RESPONSIBILITIESIT & Digital Transformation Compliance Follow-UpMaintain a live compliance tracker across all active CBE Cybersecurity Framework control domains (IAM, PAM, GRC, Container Security, and others). Conduct regular technical walk-throughs with IT and Digital Transformation teams to validate implementation status and close evidence gaps. Escalate risks and blockers to the Head of GRC and CISO with clear risk-quantified language suitable for Risk Committee reporting. Map remediation actions to OKR key results and track delivery against agreed timelines. Prepare compliance status reports in a format suitable for senior management and regulatory audiences. PCI DSS Engagement Lead Own the end-to-end PCI DSS engagement cycle — scoping, gap assessment, remediation tracking, QSA coordination, and Report on Compliance (RoC) or Self-Assessment Questionnaire (SAQ) readiness. Coordinate across IT, Operations, and Digital to ensure cardholder data environment (CDE) controls are implemented, evidenced, and maintained. Manage the relationship with the appointed Qualified Security Assessor (QSA) and act as the internal point of contact throughout the assessment cycle. Drive closure of PCI DSS findings and build a compensating controls register where technical controls are not yet feasible. Maintain PCI DSS documentation library including network diagrams, data flow diagrams, asset inventory, and policies relevant to the CDE. Info Sec Assurance Exercises Plan and execute assurance activities including control testing, configuration reviews, access reviews, and policy compliance spot checks. Scope, procure, and manage third-party security assessment vendors where specialized assessment capability is required (e.g., penetration testing, red team exercises, cloud security reviews). Produce clear assurance reports with risk-rated findings, business impactstatements, and prioritized remediation recommendations. Track finding remediation to closure and validate effectiveness of corrective actions. Coordinate with the Info Sec Control Validation Manager (Islam Nasser) to align assurance outputs with broader control validation programme.<br>MANDATORY EXPERIENCEMinimum 7 years of information security experience, with at least 3 years in a banking or financial institution. Hands-on PCI DSS experience — must have participated in or led at least one full RoC or SAQ-D assessment cycle. Deep knowledge of CBE Cybersecurity Framework requirements and Egyptian regulatory context. Experience conducting technical compliance gap assessments across IT infrastructure, network, and application layers. Strong written and verbal communication skills in both Arabic and English.<br>PREFERRED CERTIFICATIONSCISA — Certified Information Systems Auditor PCIP or PCI ISA — PCI Internal Security Assessor ISO 27001 Lead Auditor CISM — Certified Information Security Manager<br>PREFERRED EXPERIENCEPrior experience in an Egyptian bank or financial institution operating under CBE oversight. Familiarity with GRC tooling (RSA Archer, Service Now GRC, or equivalent). Experience working with external auditors, QSAs, and regulators.<br>WHAT SUCCESS LOOKS LIKE IN 90 DAYSDeliver a complete, evidence-backed CBE Cybersecurity Framework compliance status report across all active domains. Establish a PCI DSS engagement plan with milestones, QSA calendar, and CDE scope document. Execute at least one Info Sec assurance exercise (self-led or vendor-managed) with a formal findings report. Onboard into GRC tooling and OKR tracking system.<br>At Andela, we know our strengths lie in our diverse community whose talents, perspectives, backgrounds, and orientations we take pride in. Andela is committed to nurturing a work environment where all individuals are treated with respect and dignity. Everyone has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Our policies expressly prohibit any form of harassment and/or discrimination, as stated above

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals Hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <strong>Operational management:</strong><br> <ul> <li>Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service. Monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process and seamless coordination between front-of-house and back-of-house teams.</li> <li>Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</li> <li>Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</li> <li>Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</li> </ul> <strong>Team leadership:</strong><br> <ul> <li>Lead, mentor, and train the in-room dining team, ensuring they adhere to service standards and operational procedures.</li> <li>Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</li> <li>Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</li> <li>Set performance expectations, provide coaching and support, and recognize team achievements.</li> </ul> <strong>Guest experience & satisfaction:</strong><br> <ul> <li>Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</li> <li>Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</li> <li>Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</li> <li>Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</li> <li>Monitor guest feedback and consistently work towards improving the overall guest experience.</li> </ul> <strong>Revenue generation & upselling:</strong><br> <ul> <li>Collaborate with the F&B Operations Manager and F&B Director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</li> <li>Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</li> <li>Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</li> </ul> <strong>Inventory & stock control:</strong><br> <ul> <li>Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</li> <li>Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</li> <li>Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</li> </ul> <strong>Staffing & scheduling:</strong><br> <ul> <li>Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</li> <li>Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</li> <li>Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</li> <li>Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</li> <li>Support the development of team members, creating opportunities for growth and promoting internal talent.</li> </ul> <strong>Menu planning & quality control:</strong><br> <ul> <li>Collaborate with the Executive Chef, F&B Operations Manager, and F&B Director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</li> <li>Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</li> <li>Maintain strict hygiene and food safety standards within the in-room dining service.</li> <li>Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</li> </ul> <strong>Health, safety & compliance:</strong><br> <ul> <li>Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</li> <li>Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</li> <li>Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</li> <li>Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</li> </ul> <strong>Collaboration with other departments:</strong><br> <ul> <li>Work closely with other F&B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</li> <li>Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</li> </ul> <strong>Administrative & reporting:</strong><br> <ul> <li>Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</li> <li>Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</li> <li>Maintain accurate records of inventory, sales, payroll, and employee attendance.</li> <li>Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</li> </ul> <strong>Additional responsibilities:</strong><br> <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <strong>Abilities / key competencies / skills</strong><br> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <strong>Leading myself</strong><br> <ul> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> </ul> <strong>Leading others</strong><br> <ul> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> </ul> <strong>Leading the business</strong><br> <ul> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <strong>Experience / certificates / education</strong><br> <ul> <li>Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</li> <li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>Strong understanding of food and beverage trends, menu development, and service excellence.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <li>Language: <ul> <li>Excellent reading, writing and oral proficiency in English language.</li> <li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li> </ul> </li> </ul> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

Presales & Professional Service Manager<br>Requirenents:<br>▪ Develop project technology strategy by understanding key client objectives; diagnosingand mapping client requirements; articulating solution risks and barriers; recommendingproject approaches; preparing time and cost estimates; and planning full project lifecycle.<br>▪ Prepare and deliver the business value solutions for customers, including proposalwriting, presentation, and conduct proof-of-concept to showcase its technical feasibilitywhen necessary.<br>▪ Propose technical solutions and oversee the selection of technologies and estimateresources required to develop the proposed solutions to meet customer’s requirements.<br>▪ Engage with customers to understand business and cybersecurity requirements.▪ Design and propose cybersecurity solutions aligned with customer needs and industrybest practices.<br>▪ Prepare technical proposals, solution architectures, BoQs, compliance matrices, andstatement of work documents.▪ Participate in RFP/RFI/RFQ responses and technical bid evaluations.<br>▪ Conduct technical presentations, demonstrations, workshops, and lead the Proof of Concepts (PoCs).<br>▪ Provide technical consultation and act as a trusted cybersecurity advisor to customers.▪ Work closely with sales teams to develop account strategies and identify new businessopportunities.<br>▪ Coordinate with vendors and partners for solution design, sizing, pricing, and technicalsupport.<br>▪ Support project teams during implementation handover and technical clarification phases.<br>▪ Stay updated with the latest cybersecurity technologies, threats, trends, and marketdevelopments.<br>▪ Assist in developing cybersecurity service offerings and go-to-market strategies.<br>▪ Build strong relationships with customers, vendors, and internal stakeholders.<br>▪ Support compliance and governance requirements related to cybersecurity projects.<br>▪ Mentor junior presales engineers and support knowledge-sharing initiatives.<br>▪ Any other ad-hoc duties as required or assigned.<br>Qualifications:<br>▪ Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, Cybersecurity, or a related field.<br>▪ From 6-10 years of experience in Cybersecurity Presales, Security Consulting, or Cybersecurity Engineering.<br>▪ Strong technical and customer-facing expertise.<br>▪ Proven experience in enterprise cybersecurity solution design, proposal preparation, technical presentations, and RFP/RFQ response management.<br>▪ Strong knowledge of cybersecurity domains<br>▪ Ability to design secure enterprise architectures and integrated cybersecurity solutions.<br>▪ Excellent customer presentation and communication skills.<br>▪ Strong capability in identifying customer requirements and translating them into technicalsolutions.<br>▪ Experience in conducting: Technical workshops, Product demonstrations, Proof of Concept (PoC), Security assessments<br>▪ Strong proposal writing and documentation skills.<br>▪ Experience in responding to RFPs/RFIs/RFQs.<br>▪ Commercial awareness and ability to align technical solutions with business needs.<br>▪ Strong negotiation and stakeholder management skills.<br>▪ Leadership and mentoring capabilities.<br>▪ Team collaboration and cross-functional coordinatio

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br><b>Industry/Sector</b><br><b>Specialism</b><br><b>Management Level</b><br>Senior Manager<br><b>Job Description &amp; Summary</b><br>At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery.<br>In project management at PwC, you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders.<br>Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.<br>Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:<br><ul><li>Craft and convey clear, impactful and engaging messages that tell a holistic story.</li><li>Apply systems thinking to identify underlying problems and/or opportunities.</li><li>Validate outcomes with clients, share alternative perspectives, and act on client feedback.</li><li>Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.</li><li>Deepen and evolve your expertise with a focus on staying relevant.</li><li>Initiate open and honest coaching conversations at all levels.</li><li>Make difficult decisions and take action to resolve issues hindering team effectiveness.</li><li>Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.</li></ul><br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Coaching and Feedback, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Influence, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&amp;M), Process Mapping, Process Standardization {+ 31 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Join a leading and well-established fast-food brand in Saudi Arabia, recognized for delivering high-quality dining experiences across the Kingdom.</p><br><p>As an <strong>Area Head Chef</strong>, you are responsible for maintaining culinary excellence, consistency, and operational efficiency across all assigned locations. This role bridges the gap between executive strategy and kitchen execution, ensuring that food safety, cost controls, menu standardization, and team development meet the company’s highest benchmarks.</p><br><strong>Key Accountabilities</strong><ul><li>Supervise kitchen operations across assigned branches.</li><li>Ensure food quality, taste, presentation, and consistency.</li><li>Develop and maintain authentic Asian menus and recipes.</li><li>Monitor food costs and inventory and minimize waste.</li><li>Train, coach, and support chefs and kitchen staff.</li><li>Implement and maintain kitchen SOPs and standards.</li><li>Support new branch openings and kitchen setup.</li><li>Ensure compliance with food safety and hygiene regulations.</li><li>Work closely with operations and management teams to improve performance.</li></ul><strong>Knowledge, Skills, and Experience</strong><p><strong>We Are Looking For: <br></strong></p><br><ul><li>Bachelor’s degree in <strong>Hospitality, Tourism, or a related field</strong>.</li><li>Minimum 5–10 years of experience as an Area Chef or Multi-Unit Head Chef in a chain experience.</li><li>Exceptional grasp of food costing, inventory control, kitchen operations, P&amp;amp;L analysis, menu engineering, and high-volume supply chain logistics.</li><li>Excellent communication, interpersonal, and team-building skills.</li><li>Must know how to drive (valid license preferred)</li><li>Fluent in <strong>English.</strong></li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Description</b></p><p><b>Responsibilities</b></p><p>Credit Assessment and Risk Management:</p><p>· Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups.</p><p>· Review and approve credit applications, ensuring they meet the hotel’s credit policy.</p><p>· Analyze customer financial history and determine appropriate credit limits for each account.</p><p>· Regularly monitor and assess accounts to identify and mitigate potential credit risks.</p><p>Accounts Receivable Management:</p><p>· Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time.</p><p>· Follow up on outstanding accounts and overdue payments to ensure timely resolution.</p><p>· Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt.</p><p>· Ensure that all payments are posted correctly and accurately in the hotel’s financial systems.</p><p>Credit Policy Enforcement:</p><p>· Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders.</p><p>· Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected.</p><p>· Approve or decline requests for extended credit or credit extensions in line with hotel policy.</p><p>Collections and Dispute Resolution:</p><p>· Lead and manage the collections process, working with customers to ensure timely and full payment.</p><p>· Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies.</p><p>· Negotiate payment arrangements with clients who may be facing financial difficulties.</p><p>· Work wth the legal department or external collections agencies when necessary to recover overdue payments.</p><p>Reporting and Financial Analysis:</p><p>· Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management.</p><p>· Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process.</p><p>· Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</p><p>Team Leadership and Supervision:</p><p>· Supervise and train the accounts receivable and credit team to ensure efficient operations.</p><p>· Provide guidance on credit management best practices, improving team performance and reducing errors.</p><p>· Foster a collaborative and effective working environment within the credit and finance departments.</p><p>Internal and External Coordination:</p><p>· Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing.</p><p>· Work closely with the finance department to ensure proper cash flow management and adherence to budgets.</p><p>· Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</p><p>Compliance and Documentation:</p><p>· Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management.</p><p>· Maintain accurate records of all credit agreements, transactions, and payment history.</p><p>· Ensure proper filing and documentation of all credit-related documents for auditing purposes.</p><p>Additional Responsibilities:</p><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p>People &amp; Culture</p><p>Employee Relations</p><p>· Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</p><p>· Work alongside with the People &amp; Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</p><p>Recruitment</p><p>· Hire new Heartists in conjunction with the People &amp; Culture Leader through INES.</p><p>· Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><p>Employee Engagement and Communications</p><p>· Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People &amp; Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</p><p>· Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture.</p><p>· Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People &amp; Culture leader as well as Hotel Manager/General Manager.</p><p>Learning &amp; Talent Development &amp; Performance Management</p><p><br></p><p>· Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</p><p><br></p><p>· Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</p><p><br></p><p>· Ensure Departments have adequate Departmental trainers, and these are well utilised.</p><p><br></p><p>· For all supervisory positions have a transparent development programme in place in conjunction with the Talent &amp; Culture leader as well as Learning &amp; Development.</p><p>· Development of direct reports to give them ongoing feedback and development.</p><p>· Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</p><p>· Performs additional duties as directed by supervisors.</p><p>· Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</p><p>· Is fully conversant with all health and safety, fire and emergency procedures.</p><p>· Maintains a high standard of personal hygiene, dress, uniform, and body language.</p><p>· Is polite and professional in any situation where the image or regulation of the hotel is represented.</p><p>· Attends meetings and training as required by supervisors.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 3-5 years of experience in credit management, preferably within the hospitality industry.</li><li>A degree in Finance, Accounting, Business Administration, or a related field.</li><li>A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</li><li>Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</li><li>Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</li><li>Strong ability to analyze financial data, assess credit risks, and make informed decisions.</li><li>Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</li><li>Ability to manage financial records and ensure accuracy in all credit-related activities.</li><li>Ability to resolve issues related to billing, collections, and disputes effectively.</li><li>Experience in supervising and guiding a team to meet departmental objectives.</li></ul><p></p></section>

Program Manager<br>Purpose of the Job The Program Manager will lead the design, piloting, and scale-up implementation of a newly established program in Egypt, focusing on delivering Teaching at the Right Level (TaRL) methodology to improve literacy and numeracy skills for primary-level children. The program objective is that every child should finish primary school able to read, write, and do math at their level. This role is responsible for building the program from the ground up, including developing the design, establishing processes, piloting interventions, and ensuring alignment with Coptic Orphans' organizational strategy. The role requires a hands-on leader who can balance strategic thinking with operational execution while managing stakeholders, resources, and early-stage program risks to ensure a strong, scalable foundation.<br>Essential Functions and Responsibilities<br>Program Design and Pilot Launch Own the end-to-end design and launch of the program pilot, translating the program concept note into a fully operational implementation plan with clear milestones, timelines, and accountability. Lead the integration of other child-focused interventions like nutrition, child protection, personal development, and volunteerism. Develop standard operating procedures (SOPs), tools, and workflows so that what works in the pilot becomes the scalable playbook for the program. Manage the relationship and work plan with the implementation partners, ensuring the facilitator training, mentoring schedule, M&E tools, and curriculum support are delivered on time and to standard.<br>Field Implementation and Operations Oversee day-to-day program execution, coordinate across regions and functions to ensure smooth rollout, operational alignment, and consistency of implementation in line with agreed standards. Directly oversee field implementation, ensuring responsiveness to field challenges, beneficiary needs, and evolving program priorities, adjusting plans and modalities as required. Build scalable processes and systems to support future program expansion and replication in new locations. Prepare high-quality progress updates and reports for the leadership team and relevant stakeholders.<br>Monitoring, Evaluation, and Learning Work with implementation partners to execute program assessments using standardized TaRL tools, ensuring data quality, timely analysis, and rigorous documentation to support scale-up. Track and report on program KPIs (level progression rates, cohort completion rates, facilitator fidelity scores, family engagement indicators) using established monitoring tools and reporting frameworks. Lead end-of-cycle learning reviews after each pilot cohort, integrating facilitator feedback, field observations, and assessment data into design refinements for the next cycle. Produce high-quality progress reports and internal learning documents in coordination with the International Programs Director.<br>Stakeholder Engagement & Partnerships Build and maintain strong relationships with implementing partners, community-based organizations, local churches, community leaders, and families to support program startup and scale-up. Represent the program in internal meetings, external forums, and stakeholder engagements as directed by the International Programs Director. Coordinate with cross-functional teams (Finance, IT/IS, HR, Legal) and support the International Programs Director with inputs to proposals, budgets, reports, and visibility efforts.<br>Team Leadership & Capability Building Recruit, manage, and provide clear direction and coaching for field staff on TaRL delivery, child safeguarding, and community engagement, structuring a deliberate handover as the program scales. Foster a culture of continuous learning and adaptive management where field realities are surfaced quickly, incorporated into design, and shared across the team. Identify capability gaps and implement targeted capacity-building initiatives to strengthen program execution, monitoring, and leadership competencies.<br>Financial Oversight, Risk Management & Governance Develop and manage the program budget, overseeing funding and disbursement mechanisms to implementing partners and field activities in alignment with Coptic Orphans' policies and donor requirements. Monitor financial performance against budget, flag variances early, and propose corrective actions to ensure compliance with internal financial controls and relevant regulations. Identify operational, financial, safeguarding, and reputational risks; develop mitigation strategies; and escalate issues to the International Programs Director in a timely manner. Ensure strong governance and accountability mechanisms are maintained across all internal and external stakeholders.<br>Required Education, Experience, Knowledge, and Skills Bachelor's degree in Education, International development, Public Administration, Business, or related field (Master's preferred). At least 7 years of progressive experience in program management within the NGO or development sector, including at least 2 years of people management experience. Demonstrated experience managing education programs – particularly literacy/numeracy, remedial learning, or community-based education interventions – is strongly preferred. Strong expertise in child protection, community-based programming, or volunteer networks. Experience working in Upper Egypt (Minya, Sohag, Qena, Assiut) and familiarity with local community dynamics are strong assets. Demonstrated leadership in cross-functional coordination and problem-solving. Experience managing and supporting staff, with the ability to coach and develop performance. Ability to collaborate across departments and coordinate with multiple stakeholders. Excellent project management skills, with strong monitoring and evaluation expertise. Strong analytical skills and ability to make evidence-based decisions. Financial and budget management experience. Strong written and verbal communication in both Arabic and English; ability to write clearly for diverse audiences (field staff, senior leadership, partners, community members, etc) Strong stakeholder engagement and partnership-building abilities. Ability to work in fast-paced environments, manage multiple priorities, and meet deadlines. Proficiency in Microsoft Office (Word, Excel, Power Point, Teams, Share Point).<br>Travel and Working Requirements Typical office environment, such as walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel. This role requires significant field presence, starting by 70% (mainly in Upper Egypt) during the program pilot phase, including participation in meetings, conferences, and field activities to engage stakeholders and represent Coptic Orphans in external settings, then gradually stabilizing to around 30% as the program structure and team mature. Occasional international travel for training, conferences, or donor engagement. Working outside official hours and on weekends may be required.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> Location<br> </div> <div> Cairo<br> </div> <div> <div> <div> <div> <p> <strong>About Deloitte</strong>: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award</p> <p> <strong>Our Purpose</strong> </p> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way </li> <li>Serve with integrity </li> <li>Take care of each other </li> <li>Foster inclusion </li> <li>Collaborate for measurable impact </li> </ul> <p>During your tenure as a Senior Manager HR Business Partner, you will work closely with Partners, Directors, and senior leaders to support their teams. You will run key people processes (performance, promotions, pay reviews), handle employee relations cases, ensure compliance with labour law and firm policies, and use people data to help leaders make better decisions. You ll also help improve engagement and the overall employee experience.</p> <ul> <li>Act as a trusted advisor to Partners/Directors and senior leaders on organization design, workforce planning, talent strategy, and culture.</li> <li>Translate business priorities into actionable people plans aligned to firm strategy and values.</li> <li>Coach leaders on performance, engagement, change management, and team effectiveness.</li> <li>Lead end-of-year performance cycles, ensuring quality, consistency, and adherence to timelines.</li> <li>Manage performance outcomes including calibration, moderation, and final rating alignment in line with firm guidelines.</li> <li>Facilitate talent review discussions, succession planning, and identification of high potentials and critical roles.</li> <li>Govern promotion processes end-to-end (eligibility, documentation, panels, approvals, and communications).</li> <li>Oversee annual salary review and bonus processes, ensuring fairness, internal equity, and compliance with firm policies.</li> <li>Lead complex employee relations cases, investigations, disciplinary matters, and grievance handling with discretion and consistency.</li> <li>Manage Performance Improvement Plans (PIPs) and structured improvement processes, including documentation, coaching guidance, and risk mitigation.</li> <li>Ensure outcomes are compliant with labour law, internal policies, and ethical standards.</li> <li>Support wellbeing, inclusion, and culture initiatives aligned to firm priorities.</li> <li>Provide regular people dashboards and insights (performance distribution, promotions, attrition, ER trends, diversity metrics, engagement).</li> <li>Maintain strong governance, documentation standards, and audit readiness across all people processes.</li> <li>Identify process improvements and standardization opportunities to enhance efficiency and employee experience.</li> </ul> <p> <strong>Leadership capabilities:</strong> </p> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track</li> <li>Actively focuses on developing effective communication and relationship-building skills</li> <li>Understands how their daily work contributes to the priorities of the team and the business </li> </ul> <p> <strong>Qualifications:</strong> </p> <ul> <li>Bachelor degree in human resources management, business administration or a related field.</li> <li>Knowledge of best practices in HR management is essential.</li> <li>Experience 12+ years in HR with 8+ years managing performance cycles, talent reviews, and employee relations, performance management, calibration, promotions, salary reviews, and PIPs.</li> <li>Skilled in handling employee relations, disciplinary actions, and exit processes compliant with labour laws.</li> <li>Proficient in people analytics, reporting, and maintaining HR governance and audit readiness.</li> <li>Ability to communicate professionally with Leadership</li> <li>Detail oriented and conscientious.</li> <li>Excellent organizational, communication and time-management skills.</li> <li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Management).</li> <li>Fluent in English (Reading, Speaking and Writing).</li> </ul> </div> <br></div></div></div></div></section>

Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Learning & Facilitation<br><br>Review the Learning needs analysis for the hotel(s) prior to the budget Review with the hotel(s) the implementation and facilitation of a hotel(s) Training Plan and budget that is aligned with the hotel’s goals and strategic plan Follow-up on all training activities within the hotel(s) Ensure the hotel(s) are 100% compliant with all Ennismore Compliance Training Ensure coordination and delivery of training programs of all internal providers Champion company provided online and e-learning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and tracked Assist their hotel(s) in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching, guidance and support of junior-, mid-level- and senior leaders Support the Quality and Learning Manager in the development of Departmental Trainers as required See where synergies can be made with regards to training programmes Participate in regional meetings / workshops and ensure such activities are rolled out as required in the hotel(s) Manage the Connect portal, Ennismore Learning (LMS) and Ennismore Lobby & ensure colleague completion of all required training Supervise the completion of compliance training i.e., Ennismore Way, Anti-Bribery, Antitrust, GDPR, Fire Safety, School of Change, Sustainability, First Aid…Review how cross training is used in the hotel(s) and see if there can be a way to do multi-property training Able to facilitate training to all levels in the hotel(s) Act as a champion of the creation of a learning culture Demonstrate proactivity in measuring both feedback about the learning experience as well as sustainable behavioural change. Is confident using Connect, Ennismore Learning & Ennismore Lobby to create reports, can analyse and interpret this data to share with key stakeholders. Uses data for decision-making. <br><br>Talent Development & Performance Management<br><br>Assists with the bi-annual Talent Review process in conjunction with the Department Heads are conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans and goal setting as well as on the job training for Department Heads and in turn their teams Ensure Departments have adequate Departmental Trainers, and these are well utilised For all supervisory & managerial positions have a transparent development programme in place in conjunction with the People & Culture leader. Development of indirect reports to give them ongoing feedback and development. <br><br>People & Culture<br><br>Employee Engagement and Communications<br><br>Strive to increase employee’s engagement by promoting a positive work environment where each team member is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each team member understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (Culture Amp) and People & Culture Audit. Ensure the Employee Engagement Survey Champions for the hotel/departmental action plans in order to increase employees engagement and improve Engagement scores year on year. Represent the organization as an exemplary ambassador the Ennismore Culture. <br><br>Finance<br><br>Plan the activities and understands how the contribution of the role will impact the performance of the hotel(s). Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate. Always exercise sound judgment and integrity to ensure confidentiality of protected information. <br><br>Qualifications<br><br>Bachelor’s Degree/Master’s Degree from a reputable hospitality/business school preferred in Hospitality or Business Administration, Psychology, Education, Human Resources Management (or equivalent) Minimum 7 years of total experience ideally with strong operations background At least 4 years of experience in in a leadership role High degree of professionalism with strong understanding of hotel operations and business acumen Excellent reading, writing and oral proficiency in English language Strong working knowledge of digital tools Strong leadership, interpersonal and training skills Excellent communication and customer contact skills Results and service oriented with an eye for details Ability to multi-task, work well in stressful & high-pressure situations A motivator & self-starter Well-presented and professionally always groomed<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <h4>Learning & facilitation</h4> <ul> <li>Review the learning needs analysis for the hotel(s) prior to the budget</li> <li>Review with the hotel(s) the implementation and facilitation of a hotel(s) training plan and budget that is aligned with the hotel’s goals and strategic plan</li> <li>Follow-up on all training activities within the hotel(s)</li> <li>Ensure the hotel(s) are 100% compliant with all Ennismore compliance training</li> <li>Ensure coordination and delivery of training programs of all internal providers</li> <li>Champion company provided online and e-learning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and tracked</li> <li>Assist their hotel(s) in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through ongoing coaching, guidance and support of junior-, mid-level- and senior leaders</li> <li>Support the quality and learning manager in the development of departmental trainers as required</li> <li>See where synergies can be made with regards to training programmes</li> <li>Participate in regional meetings/workshops and ensure such activities are rolled out as required in the hotel(s)</li> <li>Manage the Connect portal, Ennismore Learning (LMS) and Ennismore Lobby and ensure colleague completion of all required training</li> <li>Supervise the completion of compliance training i.e., Ennismore Way, Anti-Bribery, Antitrust, GDPR, Fire Safety, School of Change, Sustainability, First Aid</li> <li>Review how cross training is used in the hotel(s) and see if there can be a way to do multi-property training</li> <li>Able to facilitate training to all levels in the hotel(s)</li> <li>Act as a champion of the creation of a learning culture</li> <li>Demonstrate proactivity in measuring both feedback about the learning experience as well as sustainable behavioural change. Is confident using Connect, Ennismore Learning and Ennismore Lobby to create reports, can analyse and interpret this data to share with key stakeholders. Uses data for decision-making.</li> </ul> <h4>Talent development & performance management</h4> <ul> <li>Assist with the bi-annual talent review process in conjunction with the department heads and ensure associated documentation is maintained to the required standard</li> <li>Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans and goal setting as well as on the job training for department heads and in turn their teams</li> <li>Ensure departments have adequate departmental trainers, and these are well utilised</li> <li>For all supervisory and managerial positions have a transparent development programme in place in conjunction with the people and culture leader</li> <li>Development of indirect reports to give them ongoing feedback and development</li> </ul> <h4>People & culture</h4> <h4>Employee engagement and communications</h4> <p>Strive to increase employees’ engagement by promoting a positive work environment where each team member is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each team member understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (CultureAmp) and People & Culture Audit.</p> <p>Ensure the Employee Engagement Survey Champions for the hotel/departmental action plans in order to increase employees engagement and improve engagement scores year on year.</p> <p>Represent the organization as an exemplary ambassador of the Ennismore culture.</p> <h4>Finance</h4> <ul> <li>Plan the activities and understand how the contribution of the role will impact the performance of the hotel(s)</li> <li>Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate</li> <li>Always exercise sound judgment and integrity to ensure confidentiality of protected information</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree or master’s degree from a reputable hospitality or business school preferred in hospitality or business administration, psychology, education, human resources management (or equivalent)</li> <li>Minimum 7 years of total experience ideally with strong operations background</li> <li>At least 4 years of experience in a leadership role</li> <li>High degree of professionalism with strong understanding of hotel operations and business acumen</li> <li>Excellent reading, writing and oral proficiency in English language</li> <li>Strong working knowledge of digital tools</li> <li>Strong leadership, interpersonal and training skills</li> <li>Excellent communication and customer contact skills</li> <li>Results and service oriented with an eye for details</li> <li>Ability to multi-task, work well in stressful and high-pressure situations</li> <li>A motivator and self-starter</li> <li>Well-presented and professionally always groomed</li> </ul> <h4>Additional information</h4> <p>Your team and working environment:</p> <p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>As a Senior Manager for Administration for our operations in Cairo, you will be responsible for planning, developing, and implementing policies, programs and practices and support services such as tenancy contracts, insurance, maintenance of contracts and collaterals.</p> <h4>Key Responsibilities:</h4> <ul> <li>Follow all relevant administrative policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner.</li> <li>Provide subject matter expertise in the field.</li> <li>Supervise day to day operations of subordinates to ensure that work processes are implemented as designed and in compliance with established standards and procedures.</li> <li>Establish service level agreements and participate in the selection of vendors and suppliers as per the procurement policies and procedures, and review vendors’ and suppliers' performance reports for the identification of future actions.</li> <li>Oversee the implementation and proper application of office activities, business transactions, policies and board resolutions.</li> <li>Manage the maintenance of current database of relevant information.</li> <li>Oversee corporate events coordination.</li> <li>Prepare and review operational reports and schedules to ensure accuracy and efficiency.</li> <li>Ensure proper renewal and follow up on lease agreements and contracts for shops, offices, warehouses, customer and supplier contracts.</li> <li>Manage processes to ensure facilities safety and security, housekeeping, parking, and recreational facilities management, and all functional areas.</li> <li>Plan, administer, and control budgets for contracts, equipment and supplies.</li> <li>Participate in relevant projects and community activities as and when needed.</li> <li>Develop and motivate subordinates to ensure transfer of know-how and continuous positive work environment.</li> <li>Monitor subordinates' performance and provide formal and informal feedback and appraisal to maximize efficiency.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>You possess at least 8 years of experience in administration, with a minimum of 4 years of experience leading teams.</li> <li>You have a background in government relations, admin or office management.</li> <li>You preferably have experience in a retail or FMCG company.</li> <li>You possess excellent interpersonal and stakeholder management skills.</li> <li>You are dynamic, able to take initiative and recommend improvements.</li> <li>You are a strong communicator in both Arabic and English.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

Job Overview:<br>The Area Supervisor will oversee the daily operations of the coffee team at Breadfast's dark stores, ensuring the consistency and quality of products delivered in line with Breadfast’s standards. This role involves managing the preparation and presentation of beverages, maintaining the coffee team inventory, and ensuring adherence to health and safety regulations. Additionally, you will mentor and guide staff, address customer complaints and implement processes to enhance team efficiency.<br>Key Responsibilities:Team Leadership: Manage, and support baristas, ensuring high coffee quality and a positive work culture. Conduct frequent performance evaluations and handle scheduling. Operations Management: Oversee daily operations, ensuring equipment functionality, product quality, and issue resolution (inventory, staffing, equipment). Customer Satisfaction: Maintain premium drink quality, address customer complaints, and implement corrective actions. Inventory & Supply Chain: Monitor inventory across locations, flag unusual consumption, and ensure adherence to waste management practices. Health & Safety Compliance: Ensure all locations meet food safety, cleanliness, and H&S regulations. Administrative Tasks: Maintain accurate records of sales, inventory, and staffing. Submit performance reports. Requirements:Strong leadership and team management abilities.2–3 years of experience in similar roles Proven experience in coffee operations and quality control. Ability to manage inventory and ensure stock accuracy. Familiarity with health and safety regulations. Excellent problem-solving and customer service skills. Ability to work efficiently in a high-pressure, fast-paced environment.

Job Overview:<br>The Area Supervisor will oversee the daily operations of the coffee team at Breadfast's dark stores, ensuring the consistency and quality of products delivered in line with Breadfast’s standards. This role involves managing the preparation and presentation of beverages, maintaining the coffee team inventory, and ensuring adherence to health and safety regulations. Additionally, you will mentor and guide staff, address customer complaints and implement processes to enhance team efficiency.<br>Key Responsibilities:Team Leadership: Manage, and support baristas, ensuring high coffee quality and a positive work culture. Conduct frequent performance evaluations and handle scheduling. Operations Management: Oversee daily operations, ensuring equipment functionality, product quality, and issue resolution (inventory, staffing, equipment). Customer Satisfaction: Maintain premium drink quality, address customer complaints, and implement corrective actions. Inventory & Supply Chain: Monitor inventory across locations, flag unusual consumption, and ensure adherence to waste management practices. Health & Safety Compliance: Ensure all locations meet food safety, cleanliness, and H&S regulations. Administrative Tasks: Maintain accurate records of sales, inventory, and staffing. Submit performance reports. Requirements:Strong leadership and team management abilities.2–3 years of experience in similar roles Proven experience in coffee operations and quality control. Ability to manage inventory and ensure stock accuracy. Familiarity with health and safety regulations. Excellent problem-solving and customer service skills. Ability to work efficiently in a high-pressure, fast-paced environment.

Company Description<br> The Jokey Group is a global leader in the plastics processing industry, recognized for over 55 years of expertise in plastic injection molding and customer-focused services. Headquartered in Wipperfürth, Germany, and managed by the second and third generations of the Kemmerich family, Jokey operates 14 production facilities across 11 countries and serves customers in approximately 80 countries. With a dedicated toolmaking division and specialized units for technical plastic parts and bathroom furniture, Jokey brings diverse plastics expertise to the market. The company employs a skilled workforce of 2,100 individuals and continues to deliver innovative and sustainable solutions worldwide.<br> Role Description<br> This is a full-time on-site role for an Export Area Sales Specialist based in Badr City. Responsibilities include managing export operations, preparing export documentation, ensuring compliance with international trade regulations, and providing excellent customer service. The specialist will build and maintain strong relationships with clients, coordinate with logistics teams, and identify new market opportunities to expand business in designated export areas.<br> Qualifications<br> Proficiency in Export Documentation and knowledge of international trade regulations Strong Communication skills and the ability to build lasting client relationships Experience in Export and Import/Export procedures Exceptional Customer Service skills with a focus on meeting clients’ needs Ability to work on-site in Badr City and adapt to a dynamic, multicultural environment Fluent in English; additional language skills are a plus Bachelor’s degree in Business Administration, International Trade, or a related field Proficiency in relevant software tools used in export operations

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Room Service Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates areas in need of attention to staff and follows up to ensure follow through.<br>• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Room Service Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Supervises service behaviors of employees and provides feedback to individuals.<br>Room Service Financial and Budgeting Goals<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels<br>• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.<br>• Trains staff and monitors adherence to all cash handling and credit policies and procedures.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Recognizes good quality products and presentations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Room Service Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates areas in need of attention to staff and follows up to ensure follow through.<br>• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Room Service Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Supervises service behaviors of employees and provides feedback to individuals.<br>Room Service Financial and Budgeting Goals<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels<br>• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.<br>• Trains staff and monitors adherence to all cash handling and credit policies and procedures.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Recognizes good quality products and presentations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p> <h4>About the role</h4> <p>As director of food and beverage, you will have full accountability for the strategic and operational leadership of the food and beverage division. You will lead a diverse and multi layered operation, balancing innovation, guest experience, people development, and strong commercial discipline.</p> <p>Reporting directly to the general manager and working closely with the planning committee, you will continue to shape the food and beverage identity of the hotel while ensuring alignment with Four Seasons brand standards and long-term business objectives.</p> <p>This role requires a visible, people focused leader who is equally comfortable setting business strategy and being present on the floor.</p> <h4>What you will do</h4> <li>Provide strategic leadership and direction for all food and beverage and culinary operations across the hotel</li> <li>Lead, mentor, and develop a large leadership team including senior operational and culinary leaders</li> <li>Champion a culture of excellence, collaboration, and service rooted in Four Seasons values</li> <li>Drive commercial performance across all outlets, banqueting, and total food and beverage revenue streams</li> <li>Ensure consistent delivery of exceptional guest experience and brand standards</li> <li>Partner closely with culinary leadership on concept development, quality, and innovation</li> <li>Oversee budgeting, forecasting, cost control, and profitability targets</li> <li>Work collaboratively with sales, marketing, rooms, and events teams to maximise opportunities</li> <li>Ensure compliance with all health, safety, licensing, and regulatory requirements</li> <li>Act as a senior ambassador for the hotel across internal and external stakeholders</li> <li>Ability to lead in alignment with Four Seasons brand and philosophy</li> <h4>What you bring</h4> <li>Significant senior leadership experience within luxury hospitality food and beverage operations</li> <li>Proven international experience overseeing complex, multi outlet operations including high volume banqueting and culinary teams with a minimum of 5–7 years in luxury hotel or resort operations</li> <li>A strong people leader with a track record of developing and inspiring high performing teams</li> <li>Experience working with celebrity chefs and managing external partnerships or licensee agreements preferred</li> <li>Strong operational knowledge of food & beverage operations, systems, and luxury service standards</li> <li>Exceptional leadership skills with the ability to inspire and lead diverse, high-performing teams</li> <li>Strong interpersonal, communication, and stakeholder management skills, with the ability to influence at all levels</li> <li>Deep understanding of luxury service standards and guest expectations</li> <li>Confident operating at executive committee level with strong stakeholder management skills</li> <li>A calm, credible, and visible leadership presence</li> <li>Experience in forecasting, budgeting, and financial planning at a divisional level</li> <li>Commitment to maintaining the highest standards of hygiene, safety, and quality in partnership with culinary and stewarding teams</li> <h4>What we offer:</h4> <li>Competitive salary, wages, and a comprehensive benefits package tailored specifically for our planning committee members</li> <li>Excellent training and development opportunities</li> <li>Complimentary and discounted stays and services at Four Seasons worldwide</li> <li>Comprehensive time off package including vacation, sick and holiday pay</li> <li>Complimentary employee meals prepared by the Four Seasons culinary team</li> <li>Complimentary dry cleaning and laundry services</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Senior Manager<br><b>Job Description &amp; Summary</b><br>PwC is seeking a PMIS Business Analyst to support large-scale capital projects and infrastructure programs in designing and implementing enterprise Project Management Information Systems (PMIS).<br>The role focuses on aligning project controls, PMO governance, and digital platforms (e.g., Primavera Unifier, P6, ERP integrations) to enable effective cost, schedule, risk, and contract management across complex portfolios.<br><b>Key Responsibilities</b><br><b>Business Analysis &amp; Requirements</b><br>• Elicit, analyze, and document business requirements through workshops, interviews, and process reviews<br>• Translate business needs into functional and non-functional system requirements<br>• Develop and maintain documentation such as BRDs, SRS, user stories, process maps, and solution design documents<br>• Perform gap analysis between current and future-state processes<br><b>PMIS Design &amp; Configuration</b><br>• Support and/or lead configuration of PMIS platforms (e.g., Primavera Unifier, P6, Aconex, CostOS)<br>• Design workflows, business processes, cost templates, and approval structures<br>• Define data structures, forms, and governance frameworks<br>• Support deployment of PMIS across projects and departments<br><b>System Integration &amp; Data Management</b><br>• Coordinate integrations between PMIS and enterprise systems (ERP, scheduling tools, document management systems)<br>• Support data migration, validation, and quality assurance<br>• Ensure data accuracy, governance, and compliance standards<br><b>Testing &amp; Deployment</b><br>• Develop test scenarios and support system testing<br>• Lead or support User Acceptance Testing (UAT)<br>• Manage defect tracking and resolution coordination<br>• Support go-live activities and stabilization<br><b>Reporting &amp; Performance Insights</b><br>• Define and develop dashboards and KPIs (e.g., Power BI or native PMIS reporting tools)<br>• Support executive and operational reporting needs<br>• Ensure alignment of reporting structures with governance frameworks<br><b>Stakeholder &amp; Vendor Management</b><br>• Act as liaison between business users, IT teams, and external vendors<br>• Support vendor coordination and issue resolution<br>• Facilitate workshops and governance meetings<br>• Provide advisory support on PMIS best practices<br><b>Adoption &amp; Continuous Improvement</b><br>• Support change management and user onboarding<br>• Develop and deliver user training sessions<br>• Identify opportunities for system enhancements and process optimization<br>• Contribute to digital transformation initiatives<br><b>Systems &amp; Tools Exposure (One or More)</b><br>• Oracle Primavera Unifier<br>• Primavera P6 EPPM<br>• Aconex<br>• CostOS<br>• ERP systems (SAP, Oracle, MS Dynamics, etc.)<br>• Reporting tools (Power BI, BI platforms)<br><b>Core Competencies</b><br>• Strong business analysis and documentation skills<br>• Understanding of project lifecycle and project controls (cost, schedule, change, risk)<br>• Process mapping and governance alignment<br>• Analytical and problem-solving mindset<br>• Stakeholder communication and facilitation skills<br>• Understanding of system configuration concepts<br>• Attention to detail and data accuracy<br><b>Qualifications</b><br>• Bachelor's degree in Engineering, Construction Management, Information Systems, Business, or related field<br>• Relevant certifications are advantageous (PMP, CBAP, Primavera certifications, Agile, ITIL, etc.)<br><b>Experience &amp; Skills</b><br><ul><li>5+ years' experience in PMIS, project controls, or capital project digital transformation.</li><li>Experience with Primavera Unifier, Primavera P6, or equivalent PMIS platforms.</li><li>Strong understanding of cost control, scheduling, change management, contracts, and risk processes.</li><li>Experience working with ERP integrations and enterprise reporting environments.</li><li>Strong stakeholder management and workshop facilitation skills.</li></ul><br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Modeling, Coaching and Feedback, Communication, Competitive Analysis, Creativity, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Digitization, Embracing Change, Emotional Regulation, Empathy, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Marketing Management, Market Research, Market Trends {+ 25 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>