Area Manager Jobs in Egypt

About Befit:Befit, part of Al Khayyat Investments (AKI), is a leading provider of fitness equipment, sports flooring, and outdoor sports infrastructure solutions. As part of our continued growth, Befit is expanding its operations into the Egyptian market. This is an exciting opportunity for an experienced Business Development professional to join the business during its market-entry and growth phase and play a key role in establishing and expanding our presence across Egypt.<br>Role Overview:We are looking for an experienced Business Development Manager to lead B2B sales and business development activities for Befit's Sports & Fitness Solutions business in Egypt. The role will be responsible for identifying and developing new business opportunities, building strategic relationships with key stakeholders, managing the sales pipeline, and converting opportunities into profitable projects. The ideal candidate will have a strong background in project-based B2B sales, preferably within contracting, construction, building materials, flooring solutions, sports flooring, fitness solutions, or other technical solution-based industries. The successful candidate will be expected to develop business from initial lead generation and stakeholder engagement through to commercial negotiation, project award, and closing.<br>Key Responsibilities:<br>Business Development & Market Expansion:Develop and execute business development strategies to grow Befit's presence across the Egyptian market. Identify new business opportunities, target accounts, projects, and market segments. Build and maintain a strong sales pipeline covering both current and future projects. Research market trends, competitors, upcoming developments, and potential business opportunities. Establish Befit as a preferred solutions provider within the sports, fitness, construction, and real estate sectors. Develop long-term relationships with key decision-makers and industry stakeholders.<br>B2B Sales & Project Development:Manage the complete B2B sales cycle from lead generation and qualification through to negotiation and project closing. Identify and pursue project opportunities involving sports flooring, fitness equipment, outdoor sports infrastructure, and related solutions. Engage with contractors, developers, real estate companies, gyms, fitness operators, sports clubs, hotels, schools, universities, architects, consultants, and other relevant organizations. Conduct client meetings, presentations, product discussions, site visits, and commercial negotiations. Understand client requirements and work with internal technical and commercial teams to develop appropriate solutions and proposals. Prepare and follow up on quotations, commercial proposals, tenders, and project submissions. Negotiate commercial terms and close deals while achieving agreed revenue and margin targets. Maintain regular follow-up with prospects and ensure opportunities progress through the sales pipeline.<br>Project & Stakeholder Management:Develop relationships with key stakeholders involved in construction and development projects, including developers, consultants, architects, contractors, project managers, and procurement teams. Identify projects at an early stage and ensure Befit is positioned during the specification and tendering process. Work closely with internal teams to ensure smooth transition from sales opportunity to project execution. Monitor project progress, commercial status, and customer requirements throughout the sales cycle. Support resolution of commercial or customer-related issues when required.<br>Account Management:Develop and maintain strong relationships with key existing and prospective customers. Identify opportunities for repeat business, cross-selling, and expansion within existing accounts. Maintain regular engagement with strategic clients and ensure high levels of customer satisfaction. Build a network of decision-makers and influencers across the construction, real estate, sports, fitness, hospitality, and education sectors.<br>Sales Reporting & Performance:Maintain accurate and up-to-date sales pipeline and opportunity records. Provide regular reports on sales activities, pipeline value, forecasts, and business development initiatives. Track sales performance against agreed targets and KPIs. Provide market intelligence and competitor insights to the management team. Develop and maintain an active project and customer database.<br>Target Customer Segments:The role will primarily focus on developing business across:Contractors and construction companies Real estate developers Property and facility management companies Gyms and fitness operators Sports clubs and academies Hotels and hospitality groups Schools and universities Architects and design consultants Project management and engineering consultants Government and institutional organizations Sports and recreational facility developers Corporate and commercial developments<br>Education:Bachelor's degree in Business Administration, Engineering, Marketing, Sales, Construction Management, or a related discipline is preferred.<br>Experience:8+ years of relevant B2B sales / business development experience, preferably within project-based or solution-selling environments. Proven experience in one or more of the following sectors is highly preferred:Contracting and construction Building materials Flooring solutions Sports flooring Fitness equipment or solutions Interior / finishing solutions Architectural products Technical or engineering solutions Other project-based B2B industries Experience selling to contractors, developers, consultants, architects, procurement teams, or institutional clients is strongly preferred. Proven track record of developing new business and converting opportunities into sales. Experience managing complex sales cycles involving multiple stakeholders.<br>Skills & Competencies:Strong B2B business development and sales skills. Strong understanding of project-based sales and the construction/development ecosystem. Excellent prospecting, networking, and relationship-building abilities. Strong negotiation and commercial skills. Ability to identify opportunities at an early project stage and influence specifications. Strong presentation and communication skills. Commercially driven with a strong focus on achieving revenue and margin targets. Ability to work independently and build a new market from the ground up. Strong stakeholder management skills. Excellent follow-up, organization, and pipeline management. Proficiency in Microsoft Office and CRM/sales pipeline tools.<br>Key Performance Indicators:The successful candidate will be measured against:New business revenue generated. Achievement of sales and gross margin targets. New accounts and strategic customers acquired. Qualified sales pipeline development. Project opportunities identified and converted. Customer and stakeholder relationships developed. Sales conversion and project closing rates. Market penetration and business growth across targeted sectors.<br>What We Offer:Opportunity to join Befit during an exciting market-entry and expansion phase in Egypt. Opportunity to play a key role in building and developing the Egypt business. Exposure to major construction, real estate, sports, fitness, hospitality, and institutional projects. Opportunity to work with a growing regional business backed by Al Khayyat Investments. Competitive compensation package aligned with experience and market standards.<br>Ideal Candidate:The ideal candidate is a hunter-style B2B Business Development professional who is comfortable opening doors, developing relationships, identifying projects early, and converting opportunities into commercial wins.<br>Candidates with an established network among contractors, developers, consultants, architects, gyms, sports clubs, and real estate companies in Egypt will be highly valued. Experience in sports flooring, flooring solutions, construction materials, contracting, fitness equipment, or other project-based technical solutions will be considered a strong advantage.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As QA Senior Specialist your focus will be on the sterile production area, and you will be responsible for monitoring the manufacturing and packaging process to ensure the agreement with GMP procedures and report any violations during the manufacturing activities. The position reports to QA Senior Section Head of the sterile area and the location are based in our Cairo site in Al Obour City. Your responsibilities: Monitor production processes against batch records to ensure GMP compliance and prevent deviations. Enter manufacturing and expiry dates for the monthly ampoule plan in SAP. Review and approve monthly ampoule films for printing. Collect and review batch record documents for market release, record data in annual product review template. Report violations to the compliance team, ensure root causes are identified, and corrective actions implemented. Participate in annual quality self-inspection plans to detect and address deviations in manufacturing practices. This is the opportunity to join a very dynamic organization, where decisions are taken fast and where you can actively participate in shaping our future. If this sounds exciting, we would love to hear more about you!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualification and Experience: Bachelor s degree of pharmacy or science (Chemistry) Work experience: 2-5 years Decision-making and problem-solving skills Ability to handle stress effectively Excellent English proficiency and communication skills Highly detail-oriented</p><p></p></section>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <strong>Operational management:</strong><br> <li>Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service. Monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams.</li> <li>Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</li> <li>Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</li> <li>Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</li> <strong>Team leadership:</strong><br> <li>Lead, mentor, and train the in-room dining team ensuring they adhere to service standards and operational procedures.</li> <li>Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</li> <li>Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</li> <li>Set performance expectations, provide coaching and support, and recognize team achievements.</li> <strong>Guest experience & satisfaction:</strong><br> <li>Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</li> <li>Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</li> <li>Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</li> <li>Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</li> <li>Monitor guest feedback and consistently work towards improving the overall guest experience.</li> <strong>Revenue generation & upselling:</strong><br> <li>Collaborate with the F&B operations manager and F&B director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</li> <li>Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</li> <li>Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</li> <strong>Inventory & stock control:</strong><br> <li>Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</li> <li>Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</li> <li>Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</li> <strong>Staffing & scheduling:</strong><br> <li>Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</li> <li>Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</li> <li>Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</li> <li>Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</li> <li>Support the development of team members, creating opportunities for growth and promoting internal talent.</li> <strong>Menu planning & quality control:</strong><br> <li>Collaborate with the executive chef and F&B operations manager and F&B director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</li> <li>Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</li> <li>Maintain strict hygiene and food safety standards within the in-room dining service.</li> <li>Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</li> <strong>Health, safety & compliance:</strong><br> <li>Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</li> <li>Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</li> <li>Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</li> <li>Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</li> <strong>Collaboration with other departments:</strong><br> <li>Work closely with other F&B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</li> <li>Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</li> <strong>Administrative & reporting:</strong><br> <li>Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</li> <li>Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</li> <li>Maintain accurate records of inventory, sales, payroll, and employee attendance.</li> <li>Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</li> <strong>Additional responsibilities:</strong><br> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> <h4>Qualifications</h4> <strong>Abilities, key competencies, skills</strong><br> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <strong>Leading myself</strong><br> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> <strong>Leading others</strong><br> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> <strong>Leading the business</strong><br> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> <strong>Experience, certificates, education</strong><br> <li>Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</li> <li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>Strong understanding of food and beverage trends, menu development, and service excellence.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <li>Language: <ul> <li>Excellent reading, writing and oral proficiency in English language.</li> <li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li> </ul> </li> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Portaluna, a Morgans Originals Hotel</strong></p><br><p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p><br><p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><br><br>Job Description<br><br><p>Responsibilities</p><br><p>Operational Management:</p><br><p>· Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service, monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams.</p><br><p>· Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</p><br><p>· Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</p><br><p>· Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</p><br><p>Team Leadership:</p><br><p>· Lead, mentor, and train the In-Room Dining team ensuring they adhere to service standards and operational procedures.</p><br><p>· Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</p><br><p>· Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</p><br><p>· Set performance expectations, provide coaching and support, and recognize team achievements.</p><br><p>Guest Experience &amp; Satisfaction:</p><br><p>· Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</p><br><p>· Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</p><br><p>· Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</p><br><p>· Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</p><br><p>· Monitor guest feedback and consistently work towards improving the overall guest experience.</p><br><p>Revenue Generation &amp; Upselling:</p><br><p>· Collaborate with the F&amp;B Operations Manager and F&amp;B Director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</p><br><p>· Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</p><br><p>· Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</p><br><p>Inventory &amp; Stock Control:</p><br><p>· Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</p><br><p>· Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</p><br><p>· Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</p><br><p>Staffing &amp; Scheduling:</p><br><p>· Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</p><br><p>· Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</p><br><p>· Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</p><br><p>· Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</p><br><p>· Support the development of team members, creating opportunities for growth and promoting internal talent.</p><br><p>Menu Planning &amp; Quality Control:</p><br><p>· Collaborate with the Executive Chef and F&amp;B Operations Manager and F&amp;B Director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</p><br><p>· Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</p><br><p>· Maintain strict hygiene and food safety standards within the in-room dining service.</p><br><p>· Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</p><br><p>Health, Safety &amp; Compliance:</p><br><p>· Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</p><br><p>· Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</p><br><p>· Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</p><br><p>· Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</p><br><p>Collaboration with Other Departments:</p><br><p>· Work closely with other F&amp;B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</p><br><p>· Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</p><br><p>Administrative &amp; Reporting:</p><br><p>· Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</p><br><p>· Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</p><br><p>· Maintain accurate records of inventory, sales, payroll, and employee attendance.</p><br><p>· Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</p><br><p>Additional Responsibilities:</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><br>Qualifications<br><br><p>Abilities/Key Competencies/Skills</p><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p>Leading Myself</p><br><p>· Positive Orientation</p><br><p>· Operational Decision Making</p><br><p>· Self-Development &amp; Management</p><br><p>Leading Others</p><br><p>· Developing an Empowered Team</p><br><p>· Leading an Engaged and Diverse Team</p><br><p>· Communication</p><br><p>Leading the Business</p><br><p>· Advocating Guest Passion</p><br><p>· Business Planning and Analysis</p><br><p>· Business Improvement and Change</p><br><p>Experience/Certificates/Education</p><br><p>· Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</p><br><p>· Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</p><br><p>· Skills &amp; Attributes:</p><br><p>o Strong leadership and people management skills.</p><br><p>o Excellent interpersonal and communication abilities.</p><br><p>o Attention to detail and strong organizational skills.</p><br><p>o Proven ability to manage multiple priorities and meet deadlines.</p><br><p>o Ability to handle confidential and sensitive information.</p><br><p>o Strong understanding of food and beverage trends, menu development, and service excellence.</p><br><p>o Proficiency in relevant software and MS Office Suite.</p><br><p>o Professional and well-presented at all times.</p><br><p>o Customer-centric approach with a passion for hospitality.</p><br><p>o Proactive problem-solver with a solutions-oriented mindset.</p><br><p>o Ability to work in a fast-paced, dynamic environment.</p><br><p>o Must be able to handle multiple tasks and adapt to changing priorities.</p><br><p>· Language:</p><br><p>o Excellent reading, writing and oral proficiency in English language.</p><br><p>o Ability to speak other languages and basic understanding of local languages will be an advantage.</p><br><br>Additional Information<br><br><p>What awaits you...</p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Reporting to the Group Treasurer, this role designs and delivers financial risk-management solutions for the Bank and its clients. Working with the Treasurer and Client Relations, you will expand the client base and boost non-funded treasury revenues in line with the Strategic Plan. This role requires a hands-on, self-starter with a passion for Global Africa who can hit the ground running and drive results with minimal supervision.<br><strong>Key Responsibilities</strong><br><strong>a. Treasury and Markets Business &amp; Product Development</strong><br>• Develop and maintain business plans for prospective Treasury and Markets balance sheet financial risk solutions, including financial performance projections, SWOT analyses, and clearly articulated value propositions.<br>• Collaborate with Client Relations and product partners to originate and structure new Treasury and Markets-linked assets, investments, and hedging solutions for clients.<br>• Conduct ongoing reviews of the Bank's asset and liability portfolio to identify clients with hedging requirements and assess associated revenue and business potential, in partnership with Client Relations and relevant internal stakeholders.<br>• Identify and evaluate new Treasury and Markets product streams that enhance the Bank's value proposition and meet evolving client needs.<br>• Prepare and present recommendations to the Treasurer and senior management based on product business cases and expected financial performance.<br><strong>b. Structuring and Product Offerings</strong><br>• Participate in client meetings, missions, roadshows, and seminars alongside Client Relations teams to support advisory-led dialogue on FX, interest rate, and commodity risk management.<br>• Structure bespoke hedging and investment solutions on products such as FX, cross-currency and interest rate swaps, total return swaps and interest rate options, structured deposits and notes, and commodity hedges that are aligned with client exposures, specific loan facility structures, and risk profiles.<br>• Support quantitative analysis, including Potential Future Exposure (PFE) analysis, trade economics, and sensitivity analysis (e.g., PV01, CVA), and prepare client-ready transaction Term sheets.<br>• Coordinate with the Legal Department to support documentation and master agreement processes, including ISDA, CSA, and GMRA agreements, among others, in line with product governance frameworks.<br><strong>c. Trading and Derivatives Management</strong><br>• Provide pricing and execute client-driven FX (spot, forwards, NDFs), interest rate, and commodity hedging transactions in accordance with best execution standards and the Bank's benchmarking and pricing policies.<br>• Assist in managing positions arising from client transactions and the Bank's proprietary or balance-sheet activities within approved risk limits (VaR, basis risk, and tenor limits).<br>• Support the execution of hedging strategies designed to optimize the Bank's risk profile and enhance profitability.<br>• Monitor and analyze macroeconomic trends, central bank policies, foreign exchange supply and demand dynamics, and geopolitical developments impacting the Bank and its clients.<br><strong>d. Departmental Processes and Functional Framework</strong><br>• Contribute to the documentation and continuous enhancement of desk operating procedures, policies, and controls, ensuring alignment with the Bank's strategy and market best practices.<br>• Support the design and implementation of derivatives hedging strategies consistent with the Bank's defined risk appetite and tolerance levels.<br>• Assist in maintaining a robust risk management framework for Treasury and Markets activities in alignment with the Bank's enterprise risk management framework.<br>• Support the development of departmental work plans outlining key initiatives, deliverables, and timelines across each financial reporting period.<br>• Contribute to the preparation of business cases for new systems or technology enhancements, including justification of benefits to the Treasury and Markets franchise, for submission to Senior Management.<br><strong>e. Treasury and Markets Risk Management</strong><br>• Identify, analyze, and document Treasury and Markets financial risks within the Bank's risk register, in coordination with the Treasury Balance Sheet and Risk Management function.<br>• Assist in developing and implementing market risk hedging tools and strategies covering interest rate, commodity, foreign exchange, and credit risks.<br>• Execute derivative transactions used to hedge the Bank's balance sheet and market risk exposures.<br>• Collaborate with Treasury Middle Office and Finance teams on valuations, P&amp;L attributions, risk reporting, and model oversight for derivative positions.<br>• Maintain comprehensive audit trails for approvals, agreements, and client documentation in line with product governance and Bank policy and procedures.<br><strong>f. Market Intelligence and Advisory</strong><br>• Provide technical advisory support to subsidiaries, departments, and business units in the areas of risk hedging, fixed income trading, and valuation of bonds and derivatives.<br>• Develop and present regular market intelligence reports covering financial market developments, outlooks, and forecasts for inclusion in the Treasury &amp; Markets monthly management report.<br>• Review technical and market reports from subsidiaries and respond to specific analytical or structuring requests.<br>• Deliver advisory services and technical assistance to central banks, corporates, and financial institutions across Africa and CARICOM in areas of structured investments, asset-liability management, and financial markets risk hedging.<br>• Support the design and delivery of training programs, client materials, pitchbooks, market updates, and thought leadership sessions for senior management and professionals across client institutions.<br>• Participate in internal committees and working groups, providing technical input, feedback on proposals, and expert advice on Treasury and Markets-related matters.<br><strong>g. Treasury Projects Initiatives</strong><br>• Assisting the Treasurer to plan/budget and execute new treasury client solutions projects; and<br>• Assisting the Treasurer to champion treasury client solutions projects undertaken by the department thereby ensuring that such projects are delivered in time and within set budgets.<br><strong>h. Treasury Resource Planning and Budgetary Management</strong><br>• Fully participate in the Treasury's annual and periodic planning and budgetary processes;<br>• Assist to ensure that Treasury Client Solutions function's performance reviews are conducted in accordance to the Treasury &amp; Markets department and the Bank's Human Resource calendars;<br>• Develop a full plan and budget of the Treasury Client Solutions desk activities and targets to be incorporated into the wider Treasury &amp; Markets Department budget;<br>• Develop a detailed month-by-month activities plan of the treasury client's solutions desk'<br>• Assist to ensure business continuity by adequately backups for the Department's activities by ensuring that all relevant documents are both electronically and physically filed where required;<br>• Mentor junior staff in the Department and the wider Division.<br> i. <strong>Other</strong><br>Any other duties that may be assigned to the role holder by Senior Management from time to time.<br><strong>Requirements</strong><br><strong>Minimum Qualifications </strong> <br>. A first degree in a relevant discipline, i.e. accounting, financial management, economics, numerical or other related disciplines and a postgraduate degree in a relevant field. Recognised professional certification in a relevant field may be acceptable in lieu of a postgraduate degree.<br>• Master's degree in the area of Finance, Economics, Accountancy or MBA with a specialisation in Finance or Mathematical Sciences with a speciality in Financial Mathematics;<br>• A recognised professional qualification in Treasury [Actuarial Professional, Financial Mathematics Professional, MCT/AMCT, CTP (US), CFA, FRM, or Accounting (ACCA, CIMA, CPA or Equivalent)] will be a strong added advantage.<br>. Excellent knowledge of accounting for treasury activities, i.e. International Financial Reporting Standards (IFRS);<br><strong>Years and Nature of Experience</strong><br>. A minimum of 5+ years of experience working in a Treasury and Markets function, either in the financial services industry or corporate.<br>• Sound Mathematics, Economics and Markets skills<br>• Experience dealing in FX, Interest Rate, Commodities and Credit derivatives<br>• Proven grounding in financial systems, market valuation methodologies, and modelling.<br>• Solid experience in working with Treasury Management Systems, and other market tools like Reuters and Bloomberg<br>• Previous experience in a treasury environment and solid understanding of treasury and market operations;<br>• Proven knowledge of treasury, debt capital markets, financial instruments, and structures. Advanced Excel, PowerPoint skills and computer literacy (e.g. SQL, Crystal Reports);<br>• Proven excellent verbal and written communication skills in English. Knowledge of the Bank's other working languages (French, Arabic, Portuguese) is an added advantage. <br>Demonstrated leadership and project capabilities, including the ability to organise and manage human resources from varied cultural backgrounds to attain goals.<br><strong>Benefits</strong><br><ul><li>Private Health Insurance</li><li>Training &amp; Development</li><li>Performance Bonus</li></ul><br> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <p><strong>Credit assessment and risk management:</strong></p> <ul> <li>Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups.</li> <li>Review and approve credit applications, ensuring they meet the hotel’s credit policy.</li> <li>Analyze customer financial history and determine appropriate credit limits for each account.</li> <li>Regularly monitor and assess accounts to identify and mitigate potential credit risks.</li> </ul> <p><strong>Accounts receivable management:</strong></p> <ul> <li>Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time.</li> <li>Follow up on outstanding accounts and overdue payments to ensure timely resolution.</li> <li>Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt.</li> <li>Ensure that all payments are posted correctly and accurately in the hotel’s financial systems.</li> </ul> <p><strong>Credit policy enforcement:</strong></p> <ul> <li>Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders.</li> <li>Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected.</li> <li>Approve or decline requests for extended credit or credit extensions in line with hotel policy.</li> </ul> <p><strong>Collections and dispute resolution:</strong></p> <ul> <li>Lead and manage the collections process, working with customers to ensure timely and full payment.</li> <li>Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies.</li> <li>Negotiate payment arrangements with clients who may be facing financial difficulties.</li> <li>Work with the legal department or external collections agencies when necessary to recover overdue payments.</li> </ul> <p><strong>Reporting and financial analysis:</strong></p> <ul> <li>Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management.</li> <li>Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process.</li> <li>Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</li> </ul> <p><strong>Team leadership and supervision:</strong></p> <ul> <li>Supervise and train the accounts receivable and credit team to ensure efficient operations.</li> <li>Provide guidance on credit management best practices, improving team performance and reducing errors.</li> <li>Foster a collaborative and effective working environment within the credit and finance departments.</li> </ul> <p><strong>Internal and external coordination:</strong></p> <ul> <li>Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing.</li> <li>Work closely with the finance department to ensure proper cash flow management and adherence to budgets.</li> <li>Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</li> </ul> <p><strong>Compliance and documentation:</strong></p> <ul> <li>Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management.</li> <li>Maintain accurate records of all credit agreements, transactions, and payment history.</li> <li>Ensure proper filing and documentation of all credit-related documents for auditing purposes.</li> </ul> <p><strong>Additional responsibilities:</strong></p> <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>People & culture</h4> <p><strong>Employee relations</strong></p> <ul> <li>Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</li> <li>Work alongside the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</li> </ul> <p><strong>Recruitment</strong></p> <ul> <li>Hire new Heartists in conjunction with the People & Culture leader through INES.</li> <li>Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</li> </ul> <p><strong>Employee engagement and communications</strong></p> <ul> <li>Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</li> <li>Represent the organization as an exemplary ambassador of the Accor All Inclusive - Heartist Service Culture.</li> <li>Labour turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</li> </ul> <h4>Learning & talent development & performance management</h4> <ul> <li>Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</li> <li>Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</li> <li>Ensure departments have adequate departmental trainers, and these are well utilised.</li> <li>For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</li> <li>Development of direct reports to give them ongoing feedback and development.</li> <li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li> <li>Performs additional duties as directed by supervisors.</li> <li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li> <li>Is fully conversant with all health and safety, fire and emergency procedures.</li> <li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li> <li>Is polite and professional in any situation where the image or regulation of the hotel is represented.</li> <li>Attends meetings and training as required by supervisors.</li> <li>Ensures that all activities are carried out honestly, ethically, and within the parameters of local law.</li> <li>Interacts with guests actively soliciting feedback.</li> </ul> <h4>Finance</h4> <ul> <li>The activities and contribution of the role will impact the performance of the hotel.</li> <li>Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</li> <li>Exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</li> <li>Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</li> <li>Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</li> </ul> <p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p> <h4>Qualifications</h4> <p><strong>Abilities/key competencies/skills</strong></p> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <p><strong>Leading myself</strong></p> <ul> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> </ul> <p><strong>Leading others</strong></p> <ul> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> </ul> <p><strong>Leading the business</strong></p> <ul> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <p><strong>Experience/certificates/education</strong></p> <ul> <li>Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry.</li> <li>Education: A degree in finance, accounting, business administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</li> <li>Skills & attributes: <ul> <li>Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</li> <li>Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</li> <li>Strong ability to analyze financial data, assess credit risks, and make informed decisions.</li> <li>Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</li> <li>Ability to manage financial records and ensure accuracy in all credit-related activities.</li> <li>Ability to resolve issues related to billing, collections, and disputes effectively.</li> <li>Experience in supervising and guiding a team to meet departmental objectives.</li> </ul> </li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

Internal Audit Assistant Manager<br><br>The Internal Audit Consultant/Senior Consultant is a key member of our Internal Audit consulting practice, responsible for executing internal audit engagements for clients across various industries. This role involves participating in risk assessments, performing testing of controls and substantive procedures, documenting findings, and contributing to the development of audit reports under the guidance of senior team members. The consultant will work collaboratively with client personnel and engagement teams to deliver high-quality internal audit services<br><br><br>.<br><br><br>Key Responsibilities:Participate in the planning and execution of internal audit engagements in accordance with professional standards (e.g., IIA Standards, COSO). Assist in conducting risk assessments and developing audit programs and testing procedures. Perform testing of internal controls (financial, operational) through inquiry, observation, inspection, and re-performance. Execute substantive testing procedures to validate financial balances and transactions. Document audit work performed clearly and concisely in work papers, ensuring it supports conclusions. Identify control deficiencies, process inefficiencies, and non-compliance issues. Draft clear and constructive audit findings and recommendations for process and control improvements. Participate in client meetings to discuss audit scope, findings, and recommendations. Contribute to the preparation of internal audit reports and presentations. Follow up on the implementation status of previously reported audit recommendations. Stay current on industry trends, regulatory changes, and internal audit best practices. Collaborate effectively with client staff and internal engagement team members. Manage time effectively to ensure timely completion of assigned tasks within budget. Qualifications:Bachelor's degree in accounting, Finance, Business Administration, or a related field.6-8 years of experience in internal audit, risk management, or a related control-focused role. Experience in a professional services or consulting firm is a strong advantage. Foundational understanding of internal control frameworks (e.g., COSO) and risk assessment methodologies. Knowledge of the International Standards for the Professional Practice of Internal Auditing (ISPPIA - IIA Standards). Proven ability to execute audit testing procedures and document work effectively. Strong analytical, problem-solving, and critical thinking skills. Excellent written and verbal communication skills, with the ability to interact profession<br>ally

Job Summary We are looking for a strategic and hands-on Operations Manager to lead and optimize our operations within a travel technology environment. The role will be responsible for building scalable operational processes, onboarding clients and employees, developing high-performing teams, and ensuring an exceptional customer experience. The ideal candidate should have strong and proven experience in operations, with the ability to work strategically while maintaining deep involvement in day-to-day operations and cross-functional collaboration across multiple departments. Key Responsibilities1. Client Onboarding Develop and manage a structured Client Onboarding Plan from contract signing through successful platform adoption. Lead the onboarding process for new clients and ensure a smooth transition to the platform. Understand client requirements, workflows, and operational needs and translate them into actionable onboarding plans. Coordinate with Product, Technology, Customer Success, Finance, Sales, and other relevant teams to ensure successful implementation. Conduct client training and ensure users are fully equipped to use the platform. Monitor onboarding progress, identify risks, and ensure timely Go-Live.2. Employee Onboarding & Knowledge Management Develop and maintain a structured Employee Onboarding Plan for the Operations Team. Build and continuously update a comprehensive Operations Knowledge Base covering processes, SOPs, workflows, policies, and platform usage. Ensure new employees are properly trained and understand their responsibilities, KPIs, SLAs, and operational standards. Establish continuous learning and knowledge-sharing practices within the Operations Team.3. Customer Satisfaction & Experience Own and continuously improve the operational aspects of the Customer Experience. Establish mechanisms to measure and monitor Customer Satisfaction (CSAT). Collect and analyze customer feedback and identify recurring issues and improvement opportunities. Work closely with internal departments to resolve customer issues efficiently. Develop initiatives to improve customer satisfaction, retention, engagement, and platform adoption. Ensure customer expectations are aligned with operational capabilities and agreed service levels.4. Team Building, OKRs, KPIs & SLA Management Build, structure, and develop a high-performing Operations Team. Define clear roles, responsibilities, reporting lines, and performance expectations. Develop and implement OKRs and KPIs aligned with company and operational objectives. Establish and manage Service Level Agreements (SLAs) for the Operations Team and client-facing services. Define measurable targets for response time, resolution time, turnaround time, quality, productivity, and customer satisfaction. Monitor performance regularly and provide coaching, feedback, and corrective actions. Build a culture of accountability, collaboration, continuous improvement, and ownership.5. Contracts & Negotiation Participate in the development, review, and negotiation of client contracts and operational agreements. Work closely with Sales, Finance, Legal, and other relevant departments to ensure contracts are operationally feasible and commercially aligned. Ensure that agreed client requirements, responsibilities, SLAs, service scope, and operational commitments are clearly defined. Identify operational and commercial risks within contracts and recommend appropriate solutions. Support contract negotiations with clients and partners while protecting the company's operational interests. Ensure a smooth transition from signed contracts to operational execution.6. Strategic Operations & Cross-Functional Engagement Develop and execute operational strategies that support business growth and scalability. Combine strategic thinking with deep hands-on operational expertise. Work closely with multiple departments, including Sales, Customer Success, Product, Technology, Finance, HR, Legal, and Marketing, to ensure operational alignment. Act as a key bridge between business requirements and operational execution. Identify dependencies and bottlenecks across departments and drive cross-functional solutions. Establish scalable processes that support the company's growth and increasing client base. Participate in strategic planning and business decision-making related to operations, customer experience, and platform adoption. Translate business objectives into clear operational plans, processes, and measurable outcomes. Key Performance Indicators Client onboarding completion rate Time to Go-Live Platform adoption rate Customer Satisfaction (CSAT) Client retention and engagement SLA compliance First Response Time Resolution Time Team productivity Employee onboarding completion rate Knowledge Base adoption and effectiveness Operational error rate Process efficiency Achievement of Operations OKRsRequired Qualifications & Experience Bachelor's degree in Business Administration, Operations Management, Travel & Tourism, Hospitality, or a related field.5+ years of progressive experience in Operations, preferably in Travel Tech, Saa S, Hospitality, Travel Management, or B2B technology. Proven experience in client onboarding and implementation. Strong experience in building and managing operational teams. Hands-on experience developing KPIs, OKRs, SLAs, SOPs, and operational processes. Strong experience in customer experience and satisfaction management. Proven contract negotiation and stakeholder management skills. Strong cross-functional experience working with multiple departments. Strategic mindset combined with strong hands-on operational capabilities. Excellent communication, presentation, negotiation, and problem-solving skills. Strong analytical and decision-making abilities. Ability to manage multiple clients, teams, projects, and priorities simultaneously. Core Competencies Strategic & Operational Thinking Client Onboarding & Implementation Team Building & Leadership Customer Experience & Satisfaction KPI & OKR Management SLA Management Contract Negotiation Process Design & Optimization Knowledge Management Cross-Functional Collaboration Stakeholder Management Problem Solving & Decision Making Continuous Improvement

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>It's fun to work in a company where people truly BELIEVE in what they're doing!</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><p>Job Description:</p><br><br><br><br><br><br><br><br><p><span>Ingram Micro helps businesses fully realize the promise of technology. No other company delivers the full spectrum of global technology and supply chain services to businesses around the world. Ingram Micro's global infrastructure and deep expertise in technology solutions, supply chain, cloud, and mobility enable its business partners to operate efficiently and successfully in the markets they serve. We’re redefining distribution. Ingram Micro helps businesses run better, grow faster, and achieve their sustainability goals. It's fun to work in a company where people truly BELIEVE in what they're doing!</span></p><br><p><span>The Cyber Security team drives Ingram Micro’s innovative strategies, focusing on vendor sales and market expansion. Collaborate with regional partners to implement global initiatives and adapt strategies to address the unique needs of your market. Your role will be pivotal in maintaining current business relationships, improving inactive accounts, and creating new business opportunities.</span></p><br><p><span>At Ingram Micro, we foster a culture of collaboration, transparency, and continuous improvement. Our team members are encouraged to share ideas, challenge the status quo, and work together to shape the future of technology distribution. Join us and thrive in a diverse, values-driven environment that celebrates growth, learning, and inclusivity.</span></p><br><p><span>As the Business Development Manager - Cyber Security, you will drive and improve vendor sales while meeting the vendor and company objectives and targets. You will micro-manage all layers of the sales channel, improving product depth and market share for all tiers. Your focus will be on maintaining current business relationships, improving inactive accounts, and creating new business opportunities. You will be aware of all project bids and target Ingram Micro involvement in them.</span></p><br><p><span><b>Key Responsibilities:</b></span></p><br><ul><li><span><span>Establish productive, professional relationships with key personnel in assigned partner accounts.</span></span></li><li><span><span>Coordinate the involvement of company personnel to meet partner performance objectives and partners’ expectations.</span></span></li><li><span><span>Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.</span></span></li><li><span><span>Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones.</span></span></li><li><span><span>Drive adoption of company programs among assigned partners.</span></span></li></ul><p><span><b>Experiences, Skills, and Expectations:</b></span></p><br><ul><li><span><span>Graduate with 5:7 years’ experience in Cyber Security.</span></span></li><li><span><span>Technical Background is preferred&nbsp;</span></span></li><li><span><span>Strong ‘customer-first’ mentality able to utilize relationships to drive results.</span></span></li></ul><p><span>At Ingram Micro, we invest in your future. Through continuous learning, leadership opportunities, and a commitment to fostering innovation, we ensure every team member thrives in their career journey. You will get a great opportunity to be part of the ambitious plans we have for growing one of the most important parts of our organization. We will support you in your professional and personal development, by providing you with access to LinkedIn Learning and many high-quality training courses to increase your technical knowledge and expertise. You will also get the opportunity to work with passionate team members and stay connected as one family.</span></p><br><p><span>#LI-NS1&nbsp;</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an experienced and customer-focused Fairmont Gold Manager to join our prestigious luxury hotel in Cairo, Egypt. In this pivotal leadership role, you will oversee all aspects of the Fairmont Gold experience, ensuring exceptional service delivery while maintaining the highest standards of hospitality. You will lead a dedicated team, manage guest relations, and drive operational excellence across all Fairmont Gold services and amenities. This position offers the opportunity to make a meaningful impact on guest satisfaction while fostering a collaborative and supportive work environment.</p><br><ul><li>Manage all aspects of Fairmont Gold operations in accordance with Fairmont hotel standards and service procedures</li><li>Direct and implement a service and leadership philosophy that guides staff and ensures consistent excellence</li><li>Anticipate guest needs, respond promptly to inquiries, and maintain positive guest relations at all times</li><li>Monitor and maintain cleanliness, sanitation, and organization of all Fairmont Gold work areas</li><li>Maintain comprehensive knowledge of hotel features, services, room types, rates, packages, promotions, and daily occupancy levels</li><li>Track and forecast daily, weekly, and monthly Fairmont Gold occupancy levels and adjust departmental planning accordingly</li><li>Review daily business levels, anticipate critical situations, and develop effective solutions to expedite operations</li><li>Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts; adjust schedules to meet business demands</li><li>Ensure staff attendance and document any late or absent employees</li><li>Conduct pre-shift meetings with staff to review pertinent business information and daily priorities</li><li>Inspect staff grooming and attire; address any deficiencies professionally and supportively</li><li>Constantly monitor staff performance and provide constructive feedback to rectify any service deficiencies</li><li>Monitor check-in and check-out processes; assist where necessary to alleviate pressure and process guests expediently</li><li>Monitor communication logs and ensure guest requests are followed up within 15-20 minutes</li><li>Screen, interview, and facilitate the hiring of Fairmont Gold team members</li><li>Conduct comprehensive training programs for new hires and ongoing development for existing staff</li><li>Provide performance feedback and handle disciplinary matters according to hotel standards</li><li>Contact newly registered VIP guests within 15 minutes of check-in to establish satisfaction and resolve any concerns</li><li>Ensure security of guest room access and maintain awareness of undesirable persons on premises</li><li>Monitor and ensure all cashiering procedures comply with accounting policies, including bank reconciliation, shortages/overages, late charges, and payment processing</li><li>Work with the Executive Chef to determine Fairmont Gold Lounge menu, food costs, ordering, and presentation</li><li>Provide direction and guidance to Fairmont Gold Supervisors to maintain service and food quality standards</li><li>Assist guests with reports of lost or stolen articles following hotel policy</li><li>Adhere to hotel requirements for guest and colleague accidents, injuries, and emergency situations</li><li>Coordinate with Housekeeping management to ensure accurate room status and readiness for check-in</li><li>Review arrival reports, VIP pre-registration, and special requests for accuracy and completeness</li><li>Review credit check reports and follow up on accounts beyond approved credit limits</li><li>Coordinate delivery of in-room amenities to ensure timely service</li><li>Review late checkout requests and communicate approvals to Housekeeping</li><li>Monitor out-of-order rooms and coordinate with respective departments for resolution</li><li>Complete nightly rate checks and maintain awareness of discrepant rooms</li><li>Conduct monthly departmental meetings and attend designated organizational meetings</li><li>Complete departmental filing and maintain detailed records of attendance and performance conversations</li><li>Conduct performance reviews in a timely manner</li><li>Foster a cooperative working climate that maximizes productivity and colleague morale</li><li>Complete work orders for maintenance repairs and contact Engineering for urgent issues</li><li>Document pertinent information in department logs and complete all closing duties</li><li>Perform additional duties as assigned by management</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree, preferably in Hospitality Management or related field</li><li>Minimum two years of leadership experience in Concierge or Front Office operations in&nbsp;a luxury hotel environment</li><li>Certification in an alcohol awareness program (TABC)</li><li>Food Handling certification</li><li>Previous training and certification in liquor, wine, food service, and sanitation procedures</li><li>Fluency in English, both verbal and written</li><li>Proficiency in basic arithmetic and financial calculations</li><li>Proven ability to balance guest service, colleague satisfaction, and profitability objectives</li><li>Demonstrated ability to suggestively sell services and amenities</li><li>Strong guest relations training background and experience</li><li>Exceptional leadership and team management skills</li><li>Advanced problem-solving and conflict resolution abilities</li><li>Proficiency with hotel property management systems (PMS) and Microsoft Office applications</li><li>Excellent communication and interpersonal skills</li><li>Strong organizational and time management abilities</li><li>Ability to work flexible shifts, including evenings, weekends, and holidays as required</li><li>Demonstrated crisis management and decision-making capabilities under pressure</li><li>Cultural awareness and sensitivity in a diverse, international environment</li><li>Meticulous attention to detail in documentation and record-keeping</li><li>Ability to train, mentor, and develop team members effectively</li><li>Strong analytical skills with the ability to interpret data and trends</li><li>Resilience and adaptability in a fast-paced hospitality environment</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br> </span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br> <p>We are seeking a highly experienced Customer Programme Manager to lead large-scale, customer-facing projects and programmes across multiple domains for our enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p><br><br><br><b>What you will do</b> <br> <p>Vision, Planning and Control</p><br> <p>Define and communicate the high-level vision and desired future state for the programme.<br>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.<br>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.<br>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</p><br> <p>Organisation &amp; Leadership</p><br> <p>Build and lead high-performing cross-functional teams.<br>Clarify skills requirements and manage recruitment and development during engagement.<br>Act as a coach and mentor, fostering collaboration and motivation.<br>Influence relationships with internal and external stakeholders and support effective business change.</p><br> <p>Quality Assurance and Reporting</p><br> <p>Apply quality assurance standards across all work streams.<br>Implement robust reporting mechanisms for budget, timelines, and KPIs.<br>Maintain accurate financial and project documentation, including lessons learned and closure reports.</p><br> <p>Risk, Issue and Change Management</p><br> <p>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</p><br> <p>Financial Management</p><br> <p>Align outcomes with benefits realisation plans and manage scope changes effectively.<br>Maintain business cases and ensure ongoing viability of projects/programmes.<br>Forecast and report on budgets and expenditure accurately.</p><br><br><br><b>Who you are</b> <br> <p>Over 7 years of experience managing major programmes within the ICT industry.<br>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.<br>Proven ability to manage multiple complex projects concurrently.<br>Excellent interpersonal and communication skills, including confident presentations at executive level.<br>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.<br>Experience in programme and project budget management, financial accounting, and telecommunications environments.<br>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</p><br><br><br><b>Not a Perfect Fit?</b> <br> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What’s in it for you</b> <br> <p>Opportunity to lead high-impact programmes for global enterprise customers.<br>Exposure to senior stakeholders and strategic decision-making.<br>Work in a collaborative, innovative environment with cutting-edge technologies.<br>Professional growth through challenging projects and leadership responsibilities.</p><br><br><br><b>What skills you will learn</b> <br> <p>Advanced programme governance and risk management techniques.<br>Strategic stakeholder engagement and negotiation skills.<br>Financial planning and benefits realisation in large-scale programmes.<br>Leadership in multi-domain, cross-functional environments.</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p><br><br><br><b>Join Us</b> <br> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert</b> <br> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.<br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media and #StayConnected</b> <br> <ul> <li>LinkedIn: https://www.linkedin.com/company/vois/</li> <li>Facebook:&nbsp;https://www.facebook.com/voisglobal</li> <li>Instagram:&nbsp;https://www.instagram.com/voisglobal/</li> <li>Chat with our employees:&nbsp;https://lnkd.in/dpkrcvR2</li> </ul><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Specialist - F&amp;A - AP<br><p><b>Ready to turn bold ideas into real-world impact?</b><br>&nbsp;At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.<br>&nbsp;<br>If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.&nbsp;<br>&nbsp;<br>Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.<br>&nbsp;Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.</p><br><br><br><p><b>Job Description</b></p><br><br>Inviting applications for the role of General Ledger - Assistant Manager- English- Hybrid-Cairo In this role you will support day-to-day accounting operations including ledger management reconciliations and reporting. Ideal for candidates with solid accounting fundamentals and a desire to grow in a collaborative finance environment. Responsibilities: - Execute complex general ledger operations including journal entries account maintenance and full-cycle month-end and year-end closing processes. - Own the preparation and presentation of monthly financial reports and variance analyses for leadership reviews ensuring insights are aligned with strategic business goals. - Oversee asset accounting operations including lease accounting under IFRS 16 fixed asset lifecycle management and strategic depreciation planning. - Optimize inventory and cost accounting processes ensuring accurate valuation variance analysis and alignment with global standards. - Perform P&amp;L reviews ensure accurate and timely Revenue Recognition in compliance with IFRS. - Perform advanced account reconciliations resolve long-standing discrepancies and ensure timely closure of open items. - Review and validate salary-related expenses ensuring compliance with internal controls audit requirements and payroll accounting standards. - Act as a key contributor during internal and external audits leading data preparation walkthroughs and resolution of complex audit queries. - Ensure strict adherence to operational schedules proactively manage escalations and serve as a point of contact for process-related inquiries. - Drive process improvement initiatives automation projects and client-driven transformation efforts with measurable impact. - Collaborate cross-functionally with FP&amp;A Controllership and Business Units to support strategic finance initiatives and reporting enhancements.<br><p><b>Qualifications</b></p><br><br>Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance<br><p><b>Certifications</b></p><br><br>Accounts Payable Certification - F-TecF-Tec, Certified Financial Analyst (CFA) - SkillabSkillab, Certified Public Accountant (CPA) - Perfekt SzolnokPerfekt Szolnok, Certified Treasury Professional (CTP) - Instituto Nacional de AprendizajeInstituto Nacional de Aprendizaje<br><p><b>Required Skills</b></p><br><br>Account Analysis, Accounting, Accounts Payable Process, Accounts Receivable Management (ARM), Banking Capital Markets, Conflict Resolutions, Data Literacy, Data Visualization, Expense Audit, Financial Analysis Reporting, Financial Reporting and Analysis, Generative AI, Insight Generation, Invoice Payments, Invoices, Lease Accounting, Microsoft Office, Monthly Close Process, Online Transaction Processing (OLTP), Oracle Account Reconciliation (ARCS), Oracle Hyperion Financial Management (HFM), People Leadership, Reconciliations<br><p><b>Language</b></p><br><br>English<br><p><b>Language Proficiency - </b></p><br><br>Upper Intermediate - B2<br><p><b>Additional Job Location - </b></p><br><br><br><p><b>Job Type</b></p><br><br>Regular<br><p><b>Master Skill List - </b></p><br><br>F&amp;A - AP<br><p><b>Remote Type - </b></p><br><br>Office<br><p><b>Work Shift - </b></p><br><br>Standard (Egypt)<br><p><b>Why join Genpact?</b><br>• <b>Lead AI-powered transformation</b> – Drive innovation and solve real-world business challenges that matter<br>• <b>Make an impact </b>– Help global enterprises solve business challenges that matter&nbsp;<br>• <b>Accelerate your career</b> – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead<br>• <b>Work with the best</b> – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day&nbsp;<br>• <b>Thrive in a values-driven culture</b> – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress&nbsp;<br>&nbsp;<br>Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. <br>Let’s build tomorrow together.&nbsp;<br>&nbsp;<br>Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. <br>Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.&nbsp;</p><br><br><br> </div>

<p><h4>JLL empowers you to shape a brighter way.</h4> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <h4>About the role:</h4> <p>A multi-disciplinary facilities management role responsible for the delivery of contracted services within our clients. The Facilities Manager will be responsible for delivering an exceptional client service, contract delivery, management of all hard and soft services, financial management, and act as ambassador of the JLL team on site.</p> <h4>Key responsibilities</h4> <ul> <li>Day-to-day site management activities including site functionality, escalation management, asset management, planning and client satisfaction</li> <li>Managing building management systems, creating and managing preventative planned maintenance schedules, using and monitoring relevant task systems, environmental health and safety and quality compliance, etc. as required</li> <li>Collecting and monitoring the operation and maintenance manual, warranties, asset and life cycle registers, and whatever else is required to ensure maintenance is delivered at the required times</li> <li>Ensuring compliance with JLL and client policies, and procedures including statutory compliance and standard operating procedures</li> <li>Managing budget and spend ensuring alignment with JLL and client policies and procedure, including creating purchase orders, processing invoices, managing service charges, rates, rent, insurance, local taxes as applicable to the site</li> <li>Delivery or delegation of service requests to ensure all requests are actioned within the agreed timeframe meeting key performance indicators and service level agreements</li> <li>Management of facilities vendors to deliver site operations including maintenance schedules, asset management, office supplies, coordinating contracts and finance administration</li> <li>Ensuring office housekeeping and cleanliness is delivered to the highest standard, working closely with cleaning vendors, monitoring works and conducting audits</li> <li>Responding to all facilities projects, fit outs and crisis management activities on site</li> <li>Ensuring timely project solutions are made, risks are identified, and lessons learned, documented and shared</li> <li>Building relationships with both internal and external customers including the building landlord, partners and vendors to ensure the best client experience</li> <li>Communicating efficiently to keep the client and management team informed of any elevated risks or events, as necessary</li> <li>Giving leadership, direction and mentoring the JLL team and vendors on site to promote engagement and excellent customer experience delivery</li> <li>Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors at all times</li> <li>Conducting risk assessments and following safety protocols</li> <li>Managing and reviewing health and safety documentation to ensure compliance and safety on site</li> <li>Managing the facilities team (if applicable), managing team’s objectives, goals and growth</li> <li>Supervising and monitoring team’s day to day work</li> </ul> <p>The main business language spoken in our offices is English. Knowledge of English and the local language is essential. On occasion you may be required to travel.</p> <h4>About you:</h4> <ul> <li>You have 3-5 years’ direct facilities management experience delivering combined hard and soft services</li> <li>You have experience using a computerized maintenance management system for managing preventative planned maintenance</li> <li>You have experience managing a team / people management skills</li> <li>You have knowledge of in-country requirements related to building regulations, health & safety, contractors, statutory regulations, etc.</li> <li>You have experience in project management or team delivery (desired, not essential)</li> <li>You can meet tight deadlines and work efficiently and collaboratively as part of a team to solve problems with professionalism and service focused approach</li> <li>You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service</li> <li>You are open and have good communication skills</li> <li>You strive for excellence in what you do and share ideas for improvement</li> <li>You are proficient with Word and Excel and have a keen interest in technology</li> <li>You are adaptable to work to requests and projects that may vary from day to day</li> </ul> <h4>Location:</h4> <p>On-site – Cairo, EGY</p> <p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <h4>JLL Privacy Notice</h4> <p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p> <p>For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.</p> <p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may request an accommodation through the appropriate channels.</p></p><p></p>

<p><h4>JLL empowers you to shape a brighter way.</h4> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <h4>About JLL</h4> <p>We’re JLL, a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 108,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.</p> <p>Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honored to be recognized with awards for our success by organizations both globally and locally.</p> <p>Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.</p> <p>If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements below. We’re interested in getting to know you and what you bring to the table!</p> <h4>Role purpose:</h4> <p>We are currently looking for an assistant cost manager / quantity surveyor (with pre-contract experience).</p> <h4>What this job involves</h4> <ul> <li>Undertaking cost management / quantity surveying skills and knowledge regarding pre-contract and post-contract consultancy services.</li> <li>Excellent take-off skills required, from both an accuracy and speed perspective.</li> <li>Preparation of budget / pre-contract cost estimates and various stages’ cost plans as required.</li> <li>Preparation and formulation of bills of quantities as per the standard formats.</li> <li>Preparation of pre-tender cost estimates.</li> <li>Preparation of tender evaluation reports.</li> <li>Reviewing and negotiating prices with contractors.</li> <li>Reviewing payment valuations.</li> <li>Managing the project’s change control of all additional works as required.</li> <li>Participating in the cost reporting process of the project and preparing budgets versus actual cost reconciliation reports.</li> <li>Preparing and reviewing measurement tasks as required using CostX or equivalent software tools.</li> <li>Preparing cash flow forecasts for the project in all stages.</li> <li>Attending commercial meetings as required with all the stakeholders of the project.</li> <li>Preparing final accounts and contributing to contractors’ negotiations and agreements.</li> <li>Represent the company in a professional and diligent manner.</li> </ul> <h4>Desired skills and experience for this role</h4> <ul> <li>Hardworking, proactive individual with a strong desire to learn and progress with an eye for detail and a passion for high standards.</li> <li>3-5 years of experience in the real estate sector.</li> <li>Excellent pre and post contract technical cost and commercial management skills.</li> <li>Articulate in written and oral communication.</li> <li>Excellent prioritization and self-management skills and ability to work in a high-pressure environment.</li> </ul> <h4>Key competencies</h4> <ul> <li>Strong knowledge and track record in the application of IT based solutions.</li> <li>Software skills required in AutoCAD and Microsoft Office.</li> <li>Software skills in cost estimation and quantity surveying software like CostX, Plan Swift, Bluebeam or Candy would be advantageous.</li> <li>Degree in related subject (BSc Quantity Surveying, Construction Management, Civil, Architectural, Electrical, Mechanical or equivalent).</li> <li>Experience preferably in construction, fit-out and/or renovation projects.</li> <li>Experience preferably in the Middle East but not essential.</li> </ul> <h4>What you can expect from us</h4> <p>We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.</p> <p>Our total rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.</p> <p>We can’t wait to see where your ambitions take you at JLL. Apply today!</p> <h4>Location:</h4> <p>On-site – Cairo, Egypt</p> <p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p> <p>Jones Lang LaSalle (JLL) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may request an accommodation. Please direct any other general recruiting inquiries to the appropriate channels.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Description</strong></p><p>The Experience Manager is a strategic leadership role within the Experience Management Office (XMO) , responsible for driving continuous improvement of the end-to-end employee digital experience. The role ensures that IT services are aligned with user expectations and business objectives through data-driven insights, user feedback, innovation, and service excellence initiatives.</p><p><strong>Key Responsibilities</strong></p><p>1. Experience Strategy &amp; Governance</p><ul><li>Define, implement, and continuously evolve the Experience Management strategy in alignment with organizational objectives and IT vision.</li><li>Establish and maintain experience management frameworks, governance models, and performance metrics.</li><li>Develop and monitor KPIs that measure service effectiveness, user satisfaction, and business value.</li><li>Lead the Experience Management Office (XMO) and ensure alignment with digital transformation, automation, and modernization initiatives.</li><li>Promote a culture of continuous improvement and user-centric service delivery across the organization.</li></ul><p>2. Insights &amp; Continuous Improvement</p><ul><li>Collaborate with UX specialists, researchers, and analysts to collect and interpret user feedback and experience insights.</li><li>Oversee the analysis of experience data generated through Digital Experience Monitoring (DEM) platforms such as Nexthink and Lakeside SysTrack.</li><li>Identify trends, recurring issues, pain points, and opportunities for service enhancement.</li><li>Define, prioritize, and govern a portfolio of experience improvement initiatives.</li><li>Balance short-term service enhancements with long-term strategic transformation programs.</li><li>Ensure measurable improvements are implemented based on user needs and business priorities.</li></ul><p>3. Client &amp; Stakeholder Engagement</p><ul><li>Serve as the primary point of contact between the Experience Management Office and key business stakeholders.</li><li>Build and maintain strong relationships with client representatives, including the Client Experience Owner.</li><li>Facilitate governance meetings, experience reviews, and stakeholder workshops.</li><li>Communicate progress, achievements, and recommendations to executive and operational stakeholders.</li><li>Present the business impact and ROI of operational improvements and transformation initiatives.</li><li>Drive stakeholder alignment on priorities, objectives, and expected outcomes.</li></ul><p>4. Service Design &amp; Delivery</p><ul><li>Ensure IT services are designed, enhanced, and delivered using user-centered design principles.</li><li>Define experience standards and ensure service delivery aligns with those standards.</li><li>Support the identification, scoping, and planning of operational and transformation projects.</li><li>Track initiative progress and ensure timely delivery against agreed milestones.</li><li>Collaborate with Service Management, Operations, UX, and Automation teams to improve service quality and experience outcomes.</li><li>Monitor and report on performance against experience objectives and business goals.</li></ul><p>5. Innovation &amp; Adoption</p><ul><li>Drive the adoption of new digital workplace technologies, services, and automation capabilities.</li><li>Lead innovation programs focused on enhancing employee experience and service effectiveness.</li><li>Identify opportunities to leverage emerging technologies and industry best practices.</li><li>Establish continuous feedback mechanisms to gather real-time user insights.</li><li>Ensure experience improvements are effectively adopted and sustained across the organization.</li><li>Support organizational change and user engagement activities related to new initiatives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in Experience Management, Employee Experience, Digital Workplace, IT Service Management, or related leadership roles.</li><li>Demonstrated experience leading cross-functional teams and managing complex transformation initiatives.</li><li>Experience developing and executing experience management strategies and continuous improvement programs.</li><li>Strong background in stakeholder management and executive-level engagement.</li><li>Experience working within enterprise IT environments and digital workplace ecosystems.</li><li>Familiarity with Digital Experience Monitoring (DEM) tools such as Nexthink, Lakeside SysTrack, or similar platforms.</li><li>Experience managing service improvement portfolios and transformation roadmaps.</li><li>Bachelor's degree in Information Technology, Business Administration, User Experience, Service Management, or a related discipline.</li><li><strong>Technical &amp; Professional Skills</strong></li><li>Strong understanding of Experience Management frameworks and best practices.</li><li>Solid knowledge of User Experience (UX), Employee Experience (EX), and Service Design methodologies.</li><li>Strong analytical and problem-solving skills with the ability to translate data into actionable business insights.</li><li>Excellent understanding of IT Service Management (ITSM) principles and service lifecycle management.</li><li>Knowledge of Digital Workplace technologies and end-user computing environments.</li><li>Ability to define, measure, and improve experience-related KPIs and service metrics.</li><li>Strong project and program management capabilities.</li><li>Experience with continuous improvement methodologies and performance management practices.</li><li>Ability to prioritize initiatives based on business value, user impact, and strategic objectives.</li><li>Strong reporting, dashboard interpretation, and data storytelling capabilities.</li><li><strong>Leadership &amp; Stakeholder Management</strong></li><li>Proven ability to lead, mentor, and influence cross-functional teams.</li><li>Strong relationship-building and stakeholder engagement skills.</li><li>Ability to manage senior stakeholders and executive-level communications.</li><li>Experience facilitating workshops, governance meetings, and strategic planning sessions.</li><li>Strong negotiation, decision-making, and conflict-resolution capabilities.</li><li><strong>Communication &amp; Language</strong></li><li>Excellent verbal and written communication skills in English ( C2 Level ).</li><li>Strong presentation and executive reporting skills.</li><li>Ability to communicate complex concepts clearly to both technical and non-technical audiences.</li><li>Strong facilitation and business storytelling skills.</li><li><strong>Preferred Qualifications</strong></li><li>Certifications in IT Service Management (ITIL), Experience Management, User Experience, Project Management, or Change Management.</li><li>Experience working within large-scale digital transformation programs.</li><li>Knowledge of automation, AI-driven workplace solutions, and employee experience platforms.</li><li>Exposure to customer/employee satisfaction measurement frameworks and Voice of Employee (VoE) programs.</li><li>Experience establishing governance frameworks, service standards, and experience maturity models.</li></ul><p></p></section>

Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Responsibilities<br><br>Job Description<br><br>Credit Assessment and Risk Management:<br><br> Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups. Review and approve credit applications, ensuring they meet the hotel’s credit policy. Analyze customer financial history and determine appropriate credit limits for each account. Regularly monitor and assess accounts to identify and mitigate potential credit risks. <br><br>Accounts Receivable Management:<br><br> Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time. Follow up on outstanding accounts and overdue payments to ensure timely resolution. Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt. Ensure that all payments are posted correctly and accurately in the hotel’s financial systems. <br><br>Credit Policy Enforcement:<br><br> Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders. Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected. Approve or decline requests for extended credit or credit extensions in line with hotel policy. <br><br>Collections and Dispute Resolution:<br><br> Lead and manage the collections process, working with customers to ensure timely and full payment. Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies. Negotiate payment arrangements with clients who may be facing financial difficulties. Work with the legal department or external collections agencies when necessary to recover overdue payments. <br><br>Reporting and Financial Analysis:<br><br> Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management. Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process. Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported. <br><br>Team Leadership and Supervision:<br><br> Supervise and train the accounts receivable and credit team to ensure efficient operations. Provide guidance on credit management best practices, improving team performance and reducing errors. Foster a collaborative and effective working environment within the credit and finance departments. <br><br>Internal and External Coordination:<br><br> Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing. Work closely with the finance department to ensure proper cash flow management and adherence to budgets. Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues. <br><br>Compliance and Documentation:<br><br> Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management. Maintain accurate records of all credit agreements, transactions, and payment history. Ensure proper filing and documentation of all credit-related documents for auditing purposes. <br><br>Additional Responsibilities:<br><br> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. <br><br>People & Culture<br><br>Employee Relations<br><br> Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. <br><br>Recruitment<br><br> Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. <br><br>Employee Engagement and Communications<br><br> Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager. <br><br>Learning & Talent Development & Performance Management<br><br> Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or regulation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law. Interacts with guests actively soliciting feedback. <br><br>Finance<br><br> The activities and contribution of the role will impact the performance of the hotel. Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate. Exercise sound judgment and integrity at all times to ensure confidentiality of protected information. Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings. Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue. <br><br>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.<br><br>Qualifications<br><br>Abilities/Key Competencies/Skills<br><br>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.<br><br>Leading Myself<br><br> Positive Orientation Operational Decision Making Self-Development & Management<br><br>Leading Others<br><br> Developing an Empowered Team Leading an Engaged and Diverse Team Communication<br><br>Leading the Business<br><br> Advocating Guest Passion Business Planning and Analysis Business Improvement and Change<br><br>Experience/Certificates/Education<br><br> Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry. Education: A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus. Skills & Attributes:Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms). Strong Microsoft Excel skills for data analysis, reporting, and financial tracking. Strong ability to analyze financial data, assess credit risks, and make informed decisions. Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes. Ability to manage financial records and ensure accuracy in all credit-related activities. Ability to resolve issues related to billing, collections, and disputes effectively. Experience in supervising and guiding a team to meet departmental objectives. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a highly skilled and experienced Mechanical Engineer - preparation Area with a proven track record in the textile manufacturing sector or relative . The ideal candidate will be responsible for the mechanical maintenance, optimization, and troubleshooting of all machinery and equipment within our textile production facility. Key Responsibilities: Mechanical System Design &amp; Improvement: Hydraulics, Pneumatics &amp; Utilities: Manage and troubleshoot hydraulic and pneumatic systems used in textile machinery. Identify critical spare parts for textile machinery and manage inventory levels to minimize downtime.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Mechanical Engineering</li><li>Minimum of 4-8 years of hands-on experience as a Mechanical Engineer specifically within the textile manufacturing industry (Cotton Spinning)</li><li>Solid experience with preventive and corrective maintenance practices.</li><li>Strong communication skills (written and verbal) in Arabic and English.</li><li>Proactive, detail-oriented, and able to work effectively both independently and as part of a team.</li><li>Ability to work under pressure and manage multiple priorities in a fast-paced manufacturing environment.</li></ul><p></p></section>

Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation.<br>Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market.<br>Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain competitive advantage as we grow, we are currently looking for a Digital Acquiring Key Account Manager.<br>Job purpose:Drive growth in digital acquiring by selling payment gateway, pay-by-link, and e-commerce solutions. Manage and expand relationships with key digital merchants while ensuring sustainable growth, market penetration, and maximizing online transaction revenue.<br>Key accountabilities and decision ownership:Build and maintain strong relationships with key digital merchants and enterprise e-commerce clients. Lead digital acquiring efforts to identify, target, and onboard new merchants for payment gateway, pay-by-link, and e-commerce solutions. Develop tailored digital payment solutions and proposals aligned with merchant needs and industry trends. Drive revenue growth by upselling and cross-selling Geidea’s online payment products and services. Ensure seamless digital contracting, invoicing, and collections processes. Track and report online acquiring performance, providing insights to improve conversion and transaction volumes. Collaborate with product, tech, and operations teams to enhance merchant onboarding and optimize the digital payments experience.<br>Requirements1-3 years of experience in digital acquiring, online payments, or e-commerce sales. Bachelor’s degree in any discipline. Experience in fintech, payment gateways, or corporate sales preferred. Strong knowledge of online payment solutions, merchant onboarding, and digital transaction flows. Excellent negotiation, analytical, and relationship management skills.<br>Our values guide how we think and act - They describe what we care about the most:Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking Resilient – If we fail, we bounce back stronger than before Collaborative - We know that we can achieve a lot more as a team<br>We are changing lives by constantly striving for a better solution Click apply below and become part of the Geidea story

Job Description: Social Media Manager<br><br>We're looking for a creative, independent thinker with a deep understanding of Instagram and social media trends. You'll be responsible for managing the social presence of five brands, with a strong focus on aesthetics and reel editing. The ideal candidate will be able to create visually appealing, creative daily Instagram Stories and well-edited, sharp reels using the content we have, while ensuring a sleek, modern aesthetic that resonates with our audience.<br><br>Key Responsibilities:<br><br>Create visually captivating, daily Instagram Stories and reels that align with our sleek, minimalistic brand aesthetic Edit sharp, engaging reels, using the right fonts for text to enhance storytelling and match the brand's voice Have a strong focus on aesthetics—selecting and pairing fonts, aligning text, and using lowercase text to create a clean, minimal look Use Canva and Cap Cut (required) for content creation; proficiency in Premiere Pro and Lightroom is a plus Edit videos and photos with advanced creativity and organization, ensuring high-quality output Write engaging, witty, and emotionally resonant captions that reflect the brand's voice and support visual storytelling Manage and engage with the community by interacting with similar brands, answering DMs, and responding to comments in line with the brand's tone Use tools like Click Up, Notion (preferred), or Airtable to manage multiple projects efficiently Spend at least 15 minutes daily engaging with the audience to foster a relatable and socially intelligent brand presence Use creative strategies like Q&A sessions, quizzes, and other interactive tools to build community engagement Stay current with Instagram algorithms and analytics to maximize content reach and growth<br><br>Requirements<br><br>excellent copywriting skills<br><br>creative and thinks outside the box<br><br>should have a minimalistic design style.<br><br>Proven experience creating cohesive and aesthetically pleasing Instagram feeds and reels, with a focus on minimal, modern designs.<br><br>At least 1 year of social media management experience<br><br>Expertise in selecting fonts and text alignment for both stories and reels, ensuring a polished, engaging presentation.<br><br>Proficiency in Canva and Cap Cut (required); Premiere Pro and Lightroom (preferred but optional).<br><br>Strong video/photo editing skills with a keen eye for creative storytelling through Instagram reels and stories.<br><br>Familiarity with project management tools like Click Up, Notion, or Airtable.<br><br>Benefits<br><br>Work From Home<br><br>Full - Time

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Reviewing and supervising agreements &amp; application of the retail and corporate banking group and ensuring their legality in light in of the CBE regulation &amp; application laws.</li><li>Assist retail and corporate team in taking decision &amp; offering new products to customers on light of the applicable Egyptian laws.</li><li>Attending meeting &amp; contribute to bank strategy &amp; policy- making and ensure that matters related to retail customers are properly handled according to Egyptian laws.</li><li>Providing different departments within the retail division with the appropriate legal opinion.</li><li>Supervising subordinates within the Retail and Corporate section in the legal department and ensuring their implementation to the assigned tasks.</li><li>Study and propose to relevant authorities inside the bank, amendments to SOPs, or manuals that aim an increasing the bank’s profitability and improving customer satisfaction in line with the bands SQS strategy.</li><li>Ensure staff awareness &amp; adhere to bank code of conduct, external related policies and procedures, CBE regulation, banks &amp; secrecy law.</li><li>Design and implement mechanisms needed for offering new products to MBE- retail customers.</li><li>Deputizing the Egypt legal heeds in his absence.</li><li>Perform any additional related tasks as assigned by country Manager.</li><li>Lead the incoming lawyers in the legal retail and corporate section.</li><li>Providing legal advice to human resources team.</li><li><span><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Corporate and Structured Finance&nbsp;</span></span></li><li><span><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Business Banking&nbsp;</span></span></li><li><span><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; TGM</span></span></li><li><span><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; RBG</span></span></li><li><span><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fintech Projects and Partnerships&nbsp;</span></span></li><li><span><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HO Relationship Matters&nbsp;</span></span></li><li><span><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; GTB</span></span></li><li><span><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Retail Banking legal matters&nbsp;</span></span></li><li><span><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Digital projects and transformation initiatives&nbsp;</span></span></li></ul><p><span><span>Monitoring legal action from and against the bank to protect the interest of the bank towards the others</span></span></p><br><br> </div>