Admin Assistant Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><p><b>Job Purpose/Overview:</b></p><br><p>The MGS Commercial Team is the Global Indirect buying experts for Mars, Incorporated.&nbsp; There are 3 established regions (Amercias, EU CIS, and APMEA) in this global shared service with MEA Cluster part of the APMEA region. The Strategic Sourcing Manager will be primarily responsible for managing Sourcing Strategy development and execution for Marketing and Sales Categories across Middle East and Africa.</p><br><br><p>This role is responsible for leading the Marketing and Sales Category Sourcing including but not limited to Media, Content, Data &amp; Tech, Consumer Promotions, Displays, Chillers &amp; Freezers for the MEA region ensuring execution of the global sourcing strategy in line with Global Transformation initiatives such as AES (Agency Ecosystem) and developing and executing Regional Sourcing Strategies where applicable.</p><br><br><p>The job holder works closely with the regional &amp; global Category leads to the efficient and effective implementation of sourcing strategies, manage key suppliers’ performance, collaborate with the Sourcing Excellence team to ensure effective day-to-day Vendor performance, and act as the key point of contact and relationship owner for our Key Partners.</p><br><p><br><b>Key Responsibilities:</b></p><br><p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Purchase indirect goods &amp; services by securing price, capacity &amp; service levels in line with commitments to the business and as per the sourcing strategies by applying a wide range of sourcing tools (e.g. negotiation, e-procurement, strategic supplier relationship and performance management, etc.)</p><br><p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Implement Agency Ecosystem Strategy through optimizing the number of agencies, assessing and developing existing suppliers to meet business needs and identify future opportunities.&nbsp;</p><br><p>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure effective risk management of the supply base, through robust contracts and monitoring of financial and other KPIs and implementing corrective actions as appropriate.</p><br><p>4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establish &amp; maintain relationships with Key Stakeholders including Finance (Operations, Business Partners, Governance), Marketing (Media, Brand, Customer Marketing, D-Commerce), Sales, and Regional/Global MGS Commercial.</p><br><p>5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Comply with policies, systems &amp; controls as per ICE and Commercial Guide.</p><br><p>6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide Market and financial insights and inputs to the internal sourcing process.</p><br><p>7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Implement best practice for areas of responsibility. Participating in team knowledge transfer and building category expertise.</p><br><p>8.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide input to and will execute locally relevant Global and/or Regional MSSMs or develop Cluster MSSMs where required.</p><br><p>9.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in external forums and associations and be Innovation champion for their categories.</p><br><p>10.&nbsp;&nbsp; Actively participate and contribute to Global and Regional Category Communities.</p><br><p>11.&nbsp;&nbsp; Manage all related commercial, financial &amp; ethical requirements / tradeoffs with the support of the LM.</p><br><p>12.&nbsp;&nbsp; Use of the appropriate contracts to cover those risks and cover the relevant service &amp; good purchase</p><br><p>13.&nbsp;&nbsp; Regularly maintain &amp; update relevant KPIs related to in-scope investments (e.g. savings, payment terms, Supplier Performance, etc.)</p><br><p>14.&nbsp;&nbsp; &nbsp;Works with other functions to support new product launches, line extensions, and execution of continuous improvement programs for indirect goods and services in scope for the role.</p><br><p>15.&nbsp;&nbsp; Carries out supplier performance reviews on a regular basis for the relevant categories and develops &amp; implements a continuous improvement action plan to ensure great and stable performance.</p><br><p>16.&nbsp;&nbsp; Collaborate, Coach, and contribute to the development of Sourcing Excellence and Commercial Services Team to ensure their objectives are in line with MEA/APMEA/Global Strategy, AEP and Transformation Program deliverables.</p><br><br><p><b>Context and Scope:</b></p><br><p>This role is an individual contributor role and will be part of the Middle East, Africa, and India MGS Commercial Cluster Team and the Asia Pacific Middle East and Africa Category Community as the Marketing &amp; Sales Category Expert and contributing to the overall MEA Commercial Strategy and Agenda. The job holder will also lead key priorities for the Region identified as part of the Strategy.</p><br><br><p>They will be the point of escalations for the Operations/Sourcing Excellence teams managing Logistics Services and will ensure the regional and global strategies are well communicated and implemented.&nbsp;</p><br><p>They will be the point of contact/escalation of senior stakeholders such as Demand Director, Media Director, Category and Customer Marketing Directors, Sales Heads, etc. as well as managing relationship with Key Account Director, MD, CFOs, and CEOs of our key partners.</p><br> </div>

<p><h4>Job summary<\/h4>\n<p>Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and standard operating procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<\/p>\n\n<h4>Candidate profile<\/h4>\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 4 years experience in the security\/loss prevention or related professional area. OR<\/li>\n<li>2-year degree from an accredited university in criminal justice or related major; 2 years experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<h4>Managing security\/loss prevention operations<\/h4>\n<ul>\n<li>Assists the director of engineering in administering fire prevention programs and emergency preparedness.<\/li>\n<li>Conducts hazard and risk assessments at the property to include quarterly OSHA\/SAFETY audits, incident tracking, and the hazard abatement process.<\/li>\n<li>Develops detailed \"shut down\" procedures for the property to ensure that all areas are secured at the appropriate times.<\/li>\n<li>Comply with applicable laws and safety regulations.<\/li>\n<li>Follow proper key control guidelines in loss prevention and in the property.<\/li>\n<li>Develop a monthly checklist for all CCTV equipment, alarmed doors, and duress alarms to ensure that they are fully functional.<\/li>\n<li>Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.<\/li>\n<li>Follow Duty of Care process for the protection of guests and employees.<\/li>\n<li>Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.<\/li>\n<li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n<li>Implements action plans to monitor and control risk.<\/li>\n<li>Monitors all unusual activities in and around the property that would impair the well being of guests and employees.<\/li>\n<li>Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.<\/li>\n<li>Oversees and guides the efforts of the Accident Prevention Committee.<\/li>\n<li>Oversees first aid program for guests and employees.<\/li>\n<li>Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Meet quality standards and customer expectations on a daily basis.<\/li>\n<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n<li>Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.<\/li>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<\/ul>\n\n<h4>Additional responsibilities<\/h4>\n<ul>\n<li>Analyzes information and evaluating results to choose the best solution and solve problems.<\/li>\n<li>Develops liaison with local law enforcement and emergency services.<\/li>\n<li>Informs and\/or updates the executives and peers on relevant information in a timely manner.<\/li>\n<li>Provides information to supervisors and co-workers by telephone, in written form, or in person.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that\u2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\u2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand\u2019s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you\u2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates<\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security/Loss Prevention Operations<br>• Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.<br>• Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.<br>• Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.<br>• Comply with applicable laws and safety regulations.<br>• Follow proper key control guidelines in loss prevention and in the property.<br>• Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.<br>• Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.<br>• Follow Duty of Care process for the protection of guests and employees.<br>• Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Implements action plans to monitor and control risk.<br>• Monitors all unusual activities in and around the property that would impair the well being of guests and employees.<br>• Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial &amp; follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.<br>• Oversees and guides the efforts of the Accident Prevention Committee.<br>• Oversees first aid program for guests and employees.<br>• Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Ensuring Exceptional Customer Service<br>• Meet quality standards and customer expectations on a daily basis.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Additional Responsibilities<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Develops liaison with local law enforcement and emergency services.<br>• Informs and/or updates the executives and peers on relevant information in a timely manner.<br>• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Customs Clearance & Import Logistics Supervisor is required for a leading fashion and retail company representing a portfolio of internationally recognized premium brands provides exceptional customer experiences while fostering an inclusive environment where our people can grow and thrive.<br>Job Responsibilities Communicate with brands regarding delivery schedules and payments. Ensure timely delivery of brand merchandise. Follow up with brands on cargo status and documentation. Coordinate with freight forwarders and shipping lines. Ensure smooth customs clearance by maintaining compliant shipping documentation. Suggest plans and improvements to enhance Customs Clearance operations. Ensure receipt of complete shipping documents and compliance with Egypt Customs regulations and exemption requirements. Prepare daily and weekly delivery KPIs and trackers. Improve import processes through optimization initiatives. Evaluate shipping routes and freight forwarder options. Coordinate with freight forwarders, couriers, and shipping lines for quotations and pricing. Maintain records of demurrage, detention, and related logistics costs. Review invoices and shipping manifests for customs compliance. Prepare periodic reports on Customs Clearance activities and achievements. Maintain complete knowledge of import customs exemption documents, formats, and formalities.<br>Skills and Qualifications Bachelor's degree in Logistics is preferred. Good knowledge of Microsoft Excel. Self-starter with a hands-on approach who can work in a small team.8 years of experience in a similar customs clearance or import logistics role. Previous experience in retail and fashion logistics. Extensive knowledge of import procedures and Egypt Customs regulations. Proficiency in Microsoft Office. Strong organizational, analytical, and time management skills with high attention to detail. Good command of English.

Job Purpose The CRM Supervisor is responsible for managing the Customer Relationship Management system and team, ensuring excellent customer experience across sales, service, and aftersales operations while maintaining the premium standards of Mercedes-Benz. The role focuses on improving customer satisfaction, retention, and loyalty.<br>Responsibilities:<br><br>Customer Experience Management<br><br> Ensure all customer interactions meet Mercedes-Benz premium service standards. Monitor customer satisfaction and feedback from surveys and follow-ups. Handle customer complaints and escalations professionally and efficiently. Improve overall customer journey from lead to aftersales service. CRM System Management<br><br> Manage and maintain the dealership's CRM system (e.g., Salesforce CRM or Microsoft Dynamics 365). Ensure accurate customer data entry and database management. Track leads, sales opportunities, and customer interactions. Lead & Customer Follow-Up<br><br> Monitor incoming leads from showroom visits, website inquiries, and marketing campaigns. Ensure sales advisors follow up with leads within the required time. Track lead conversion and improve sales funnel performance. Customer Retention & Loyalty<br><br> Manage customer retention programs. Track service reminders, warranty follow-ups, and maintenance campaigns. Ensure customers return for after-sales service and vehicle upgrades. Reporting & Analytics<br><br> Prepare regular CRM reports including: Lead conversion rates Customer satisfaction (CSI) Complaint resolution time Service retention Analyze customer data to identify sales opportunities and customer trends. Team Supervision<br><br> Supervise CRM coordinators or call center agents. Train team members on CRM processes and customer communication. Monitor call quality and follow-up performance. Coordination with Departments<br><br>Work closely with: Sales Department Service & Aftersales Marketing Team<br><br>Requirements<br><br> Bachelor's degree in Business Administration, Marketing, or related field 3-5+ years experience in CRM or customer service in automotive Experience with premium brands is preferred Strong knowledge of dealership operations (sales & aftersales)

Regulatory Affairs Supervisor<br>???? *Key Responsibilities*:•⁠ ⁠Prepare and submit all documents required for import approvals, customs release, and exemptions. •⁠ ⁠Follow up and respond to Health Authorities’ inquiries until final approvals are granted. •⁠ ⁠Handle all Health Authorities visits (EDA & NFSA). •⁠ ⁠Stay updated with new Health Authority regulations. •⁠ ⁠Support the Marketing team with Health Authority-related inquiries. •⁠ ⁠Prepare registration dossiers for company products. •⁠ ⁠Maintain records for submitted documents and approvals. •⁠ ⁠Issue ACID requests and manage Nafeza platform-related issues. •⁠ ⁠Oversee EDA audit visits ensuring compliance and audit readiness. •⁠ ⁠Supervise the regulatory team and manage their work plan. <br>???? *Qualifications*: •⁠ ⁠Bachelor’s degree in Pharmacy. •⁠ ⁠Fluency in English and Arabic (spoken & written). •⁠ ⁠3+ years of Regulatory Affairs experience (Raw Materials; Finished Products preferred). •⁠ ⁠High level of accuracy. •⁠ ⁠Strong communication and negotiation skills. •⁠ ⁠Effective problem-solving and time management abilities. <br>???? *Benefits*: •⁠ ⁠Competitive salary. •⁠ ⁠Medical insurance. •⁠ ⁠Yearly bonus.<br>Regulatory Affairs Specialist<br>????Key Responsibilities:• Prepare and submit all documents required for importation approvals, customs release and customs exemptions.• Follow up and respond to all the health authorities’ inquiries in a timely manner until granting the final approvals.• Responsible for handling all the health authorities visits (EDA & NFSA).• Keep up-to-date with all health authorities’ new regulations.• Support the marketing team in any inquiry related to the health authorities.• Prepare the registration dossier for the company products.• Keep track record for all the submitted documents and all the approvals.<br>????Qualifications:• Pharmacy Bachelor Degree Holder.• Proficiency in spoken & written English and Arabic.• 2-3 years Regulatory Affairs experience.• High accuracy level.• Excellent communication and negotiation skills.• Problem solving and time management skills.<br>????Benefits:• Competitive Salary.• Medical Insurance.• Yearly Bonus.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The IT Supervisor oversees the daily operations of the IT department, ensures the stability and security of the company s network infrastructure, and manages the IT support team. This role is critical in maintaining high system availability, managing hardware/software deployments, and supporting the technological needs of the Ras El Hekma property.</p><p><strong>Key Responsibilities &amp; Duties</strong></p><p>1. Infrastructure &amp; System Maintenance</p><ul><li>Supervise the installation, configuration, and maintenance of servers, networks (LAN/WAN), Wi-Fi, and telecommunications systems.</li><li>Monitor system performance to ensure maximum uptime and resolve technical bottlenecks immediately.</li><li>Manage backup procedures, disaster recovery plans, and data integrity protocols.</li></ul><p>2. Team Leadership &amp; Helpdesk Support</p><ul><li>Lead, mentor, and schedule the daily tasks of the IT technical support team.</li><li>Act as the escalation point for complex technical issues reported by staff or guests.</li><li>Ensure technical support tickets are resolved efficiently and within agreed service levels (SLAs).</li></ul><p>3. Security &amp; Compliance</p><ul><li>Implement and enforce company cybersecurity policies, firewalls, antivirus compliance, and access controls.</li><li>Conduct regular system audits to identify potential vulnerabilities or unauthorized software installations.</li></ul><p>4. Inventory &amp; Vendor Management</p><ul><li>Maintain an accurate inventory of all hardware assets, software licenses, and IT peripherals.</li><li>Coordinate with external IT vendors and internet service providers (ISPs) for procurement, maintenance, and system upgrades.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Job Requirements &amp; Qualifications</strong></p><p><strong>Education:</strong> Bachelor s degree in Computer Science, Information Technology, or a related field.</p><p><strong>Experience:</strong> 3 5 years of experience in IT support, with at least 1 2 years in a senior or supervisory capacity (experience in hospitality or large-scale property operations is a strong plus).</p><p><strong>Technical Certifications:</strong> CCNA, MCSA, CompTIA Network+/Security+, or ITIL certifications are highly preferred.</p><p><strong>Core Skills:</strong> Strong knowledge of network administration, active directory, firewalls, and VoIP systems. Excellent troubleshooting skills across Windows/macOS environments and hardware. Strong leadership, time management, and communication skills in both English and Arabic</p><p></p></section>

Job Purpose:The Digital Marketing Supervisor is responsible for planning, implementing, and optimizing digital marketing strategies to enhance brand awareness, generate qualified leads, and support property sales and leasing objectives. The role oversees the company's digital presence across various online channels, manages digital campaigns, analyzes performance metrics, and ensures the effective execution of marketing initiatives aligned with business goals.<br>Job Responsibilities:Develop and execute digital marketing strategies to support the M squared's sales, leasing, and branding objectives. Manage and optimize digital marketing campaigns across search engines, social media platforms, display advertising, and email marketing channels. Oversee the M squared's website, ensuring content accuracy, user experience optimization, and search engine visibility. Plan and manage lead generation campaigns to drive qualified inquiries for residential, commercial, and mixed-use projects. Monitor and improve Search Engine Optimization (SEO) and Search Engine Marketing (SEM) performance. Manage social media accounts, content calendars, and paid advertising campaigns to increase engagement and brand visibility. Coordinate with internal teams, graphic designers, content creators, and external agencies to develop marketing materials and campaigns. Analyze campaign performance using digital analytics tools and prepare regular reports with actionable recommendations. Ensure all digital marketing activities comply with company branding guidelines and applicable regulations. Supervise and support digital marketing team members, ensuring timely and high-quality execution of marketing initiatives.<br>Job Requirements:Bachelor’s degree in Marketing, Digital Marketing, or a related field. From 4 to 5 years of experience in digital marketing, social media and content management. Familiar with tools like Meta Business Suite. Aware with the Real Estate & Hospitality Market trends in Egypt. Excellent Communication and Time Management Skills. Excellent Microsoft Office Skills.

Location:6th of October – Abu Rawash – Industrial Zone (On-site)<br>Job Summary:We are hiring a Senior Sales Engineer Supervisor with a strong background in motor maintenance and mechanical power systems, along with a minimum of 3 years of experience and a proven track record in technical sales and B2B client management. This role involves leading sales efforts, delivering tailored engineering solutions, and managing key industrial accounts to drive business growth.<br>Key Responsibilities: • Develop and maintain strong relationships with existing and potential industrial clients. • Understand customer requirements and provide tailored mechanical power solutions. • Prepare and deliver impactful technical presentations and product demonstrations. • Negotiate contracts, pricing, and sales terms with clients. • Collaborate with engineering and sales teams to develop customized solutions. • Offer after-sales support, including technical troubleshooting and client follow-up. • Stay informed on industry trends, competitor offerings, and emerging technologies. • Achieve assigned sales targets and prepare performance reports using CRM tools.<br>Required Qualifications & Skills: • Bachelor’s degree in Mechanical Engineering or a related field. • Strong background in industrial motor maintenance and troubleshooting is required. • Minimum 3 years of experience in mechanical power, industrial equipment, or technical B2B sales. • Strong technical background with the ability to explain complex engineering concepts. • Proven success in sales engineering, business development, or pre-sales consulting. • Excellent communication, negotiation, and presentation skills. • Ability to work independently and lead within a cross-functional team. • Proficient in Microsoft Office and familiar with CRM tools (e.g., Salesforce, Zoho, or Hub Spot).<br>If you meet the qualifications and are interested in joining our team, please send your CV tohr@me-is.com or WhatsApp: +20 12 80640252

Location:6th of October – Abu Rawash – Industrial Zone (On-site)<br>Job Summary:We are hiring a Senior Sales Engineer Supervisor with a strong background in motor maintenance and mechanical power systems, along with a minimum of 3 years of experience and a proven track record in technical sales and B2B client management. This role involves leading sales efforts, delivering tailored engineering solutions, and managing key industrial accounts to drive business growth.<br>Key Responsibilities: • Develop and maintain strong relationships with existing and potential industrial clients. • Understand customer requirements and provide tailored mechanical power solutions. • Prepare and deliver impactful technical presentations and product demonstrations. • Negotiate contracts, pricing, and sales terms with clients. • Collaborate with engineering and sales teams to develop customized solutions. • Offer after-sales support, including technical troubleshooting and client follow-up. • Stay informed on industry trends, competitor offerings, and emerging technologies. • Achieve assigned sales targets and prepare performance reports using CRM tools.<br>Required Qualifications & Skills: • Bachelor’s degree in Mechanical Engineering or a related field. • Strong background in industrial motor maintenance and troubleshooting is required. • Minimum 3 years of experience in mechanical power, industrial equipment, or technical B2B sales. • Strong technical background with the ability to explain complex engineering concepts. • Proven success in sales engineering, business development, or pre-sales consulting. • Excellent communication, negotiation, and presentation skills. • Ability to work independently and lead within a cross-functional team. • Proficient in Microsoft Office and familiar with CRM tools (e.g., Salesforce, Zoho, or Hub Spot).<br>If you meet the qualifications and are interested in joining our team, please send your CV tohr@me-is.com or WhatsApp: +20 12 80640252

Location:6th of October – Abu Rawash – Industrial Zone (On-site)<br>Job Summary:We are hiring a Senior Sales Engineer Supervisor with a strong background in motor maintenance and mechanical power systems, along with a minimum of 3 years of experience and a proven track record in technical sales and B2B client management. This role involves leading sales efforts, delivering tailored engineering solutions, and managing key industrial accounts to drive business growth.<br>Key Responsibilities: • Develop and maintain strong relationships with existing and potential industrial clients. • Understand customer requirements and provide tailored mechanical power solutions. • Prepare and deliver impactful technical presentations and product demonstrations. • Negotiate contracts, pricing, and sales terms with clients. • Collaborate with engineering and sales teams to develop customized solutions. • Offer after-sales support, including technical troubleshooting and client follow-up. • Stay informed on industry trends, competitor offerings, and emerging technologies. • Achieve assigned sales targets and prepare performance reports using CRM tools.<br>Required Qualifications & Skills: • Bachelor’s degree in Mechanical Engineering or a related field. • Strong background in industrial motor maintenance and troubleshooting is required. • Minimum 3 years of experience in mechanical power, industrial equipment, or technical B2B sales. • Strong technical background with the ability to explain complex engineering concepts. • Proven success in sales engineering, business development, or pre-sales consulting. • Excellent communication, negotiation, and presentation skills. • Ability to work independently and lead within a cross-functional team. • Proficient in Microsoft Office and familiar with CRM tools (e.g., Salesforce, Zoho, or Hub Spot).<br>If you meet the qualifications and are interested in joining our team, please send your CV tohr@me-is.com or WhatsApp: +20 12 80640252

Job Summary:The Trading Affairs Manager is responsible for managing and controlling the commercial cycle of electricity and water utility services, including billing, tariff management, customer accounts, collection monitoring, Electricity and Water suppliers invoice validation, energy balance, commercial losses, and performance reporting. The role ensures accurate consumption-to-billing conversion, proper revenue capture, effective commercial controls, and reliable reporting across the company’s projects.<br>Key Responsibilities Manage the monthly billing cycle for prepaid and postpaid electricity and water customers, ensuring accuracy and timely completion. Review meter readings and consumption data and investigate missing readings, abnormal consumption, unbilled customers, and billing discrepancies. Manage and validate tariffs, consumption brackets, service fees, and other applicable charges across different projects and customer categories. Monitor customer accounts, billing adjustments, outstanding balances, and commercial disputes. Monitor collection performance, collection ratios, outstanding receivables, and aging and highlight collection risks to management. Review and validate electricity and water supplier invoices, including meter readings, consumption quantities, tariffs, and invoice values before payment processing. Prepare and monitor energy/water balance, comparing purchased versus sold quantities and analyzing losses in k Wh/m³, percentage, and financial value. Identify potential revenue leakage and commercial losses and coordinate corrective actions with Metering, Inspection & Monitoring, Operations, and other concerned teams. Perform reconciliation between prepaid metering systems, billing systems, ERP, and financial records. Monitor contractual revenues, service charges, revenue-sharing mechanisms, and other commercial contractual obligations. Prepare periodic management reports covering billing, revenue, collections, purchased utilities, losses, outstanding receivables, and overall project commercial performance. Lead and develop the Trading Affairs team and establish effective workflows, controls, and procedures.<br>Qualifications:Bachelor's degree in Engineering, Commerce, Accounting, Business Administration, or related field.7–10 years of relevant experience, preferably within electricity/water utilities, distribution, smart metering, billing, or similar businesses. Minimum 3 years in a supervisory or managerial position. Strong experience in utility billing, metering/consumption data, energy balance, revenue assurance, and commercial reporting. Experience with prepaid and postpaid billing environments is preferred. Strong knowledge of ERP/billing systems and advanced Microsoft Excel. Power BI and smart metering/AMI experience are considered an advantage.<br>If interested, please send your updated resume in a PDF format to: jobs@madkour.com.eg mentioning the job title in the e-mail subject.

Role Overview We are seeking a highly driven, results-oriented Account Manager with 5–8 years of experience across account management, marketing, and sales. In this role, you will serve as the primary bridge between our key partners and the internal team, driving partner success, executing dynamic phygital marketing initiatives, and unlocking growth through strategic upselling and cross-selling.<br>The ideal candidate possesses strong analytical acumen, exceptional relationship-building skills, and a deep understanding of traditional and digital marketing landscapes.<br>Key Responsibilities1. Partner Onboarding & Relationship Management Own the end-to-end partner onboarding journey, ensuring a seamless transition and rapid time-to-value. Build, nurture, and maintain strong, long-term strategic relationships with key business partners. Act as a trusted advisor, understanding partner business goals and aligning our solutions to meet their objectives.2. Phygital Marketing Execution Plan and deploy integrated "phygital" (physical + digital) marketing campaigns to drive foot traffic, user engagement, and partner ROI. Collaborate with partners to design co-marketing initiatives, promotional offers, and localized activations.3. Internal & External Liaison Act as the core liaison between external business partners and internal cross-functional teams (e.g., Marketing, Product, Operations). Streamline communication channels, resolve operational bottlenecks, and ensure deliverables are met on time.4. Revenue Growth (Upsell & Cross-Sell) Identify expansion opportunities within the existing partner portfolio to cross-sell and upsell premium features, campaigns, or services. Develop value-driven commercial proposals to maximize account retention and lifetime value (LTV).5. Performance Optimization & Data Analysis Track, analyze, and report on key campaign and partner performance metrics using data-driven insights. Monitor operational and financial KPIs to identify trends, optimize underperforming accounts, and present strategic reviews to partners. Manage financial reporting, invoicing alignment, and account health audits.<br>Requirements & Qualifications Experience: 5–8 years of proven experience in Account Management, B2B Sales, or Client Success within Marketing, Advertising, Digital Services, or Loyalty/Rewards sectors. Core Competencies: Solid understanding of digital marketing ecosystems, account strategy, performance metrics, and sales frameworks. Licensing: A valid Driving License (Car or Bike) and access to personal transport is preferred for partner visits and light field operations. Languages: Bilingual fluency in both English and Arabic (written and spoken) is required. Analytical Skills: Proficiency in data analysis, financial tracking, and preparing performance reports (Excel, CRM tools, etc.). Communication: Excellent interpersonal, presentation, negotiation, and stakeholder management skills.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary:&nbsp;</strong><br> <br> As an Account Manager at Talabat, you will be responsible for managing and growing<br> relationships with our restaurant and vendor partners. You will serve as the main point of<br> contact, helping them optimize their presence on our platform, grow their sales, and<br> ensure a high level of partner satisfaction.<br> <br> <strong>WHAT'S ON YOUR PLATE?</strong><br> <br> <strong>Partner Relationship Management:</strong></p><br><br><ul><li>Build and maintain strong, long-term relationships with existing restaurant and vendor partners.</li><li>Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.</li><li>Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.</li></ul><p><strong>Data-Driven Consulting:</strong></p><br><br><ul><li>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.</li><li>Share actionable recommendations based on performance metrics to drive revenue and efficiency.</li><li>Conduct regular business reviews to align on results, opportunities, and growth plans.</li></ul><p><strong>Account Growth &amp; Optimization:</strong></p><br><br><ul><li>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance.</li><li>Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.</li><li>Recommend and coordinate marketing campaigns and promotional offers to drive order volume.</li></ul><p><strong>Cross-Functional Collaboration:</strong></p><br><br><ul><li>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.</li><li>Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.</li></ul><p><strong>Contract Management &amp; Compliance:</strong></p><br><br><ul><li>Negotiate and renew commercial agreements to ensure a fair and strategic partnership.</li><li>Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</li></ul><br>What you need to be successful<br><p><strong>WHAT DID WE ORDER?</strong></p><br><br><ul><li>Bachelor's degree in Business, Marketing, or a related field.</li><li>&nbsp;2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).</li><li>Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Customer-first mindset with a strong focus on delivering value to partners.</li><li>Self-starter with the ability to work independently in a fast-paced environment.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.</p><br><p><strong>WHAT’S ON YOUR PLATE:</strong></p><br><p><strong>Partner Relationship Management:</strong></p><br><ul><li><p>Build and maintain strong, long-term relationships with existing restaurant and vendor partners.</p><br></li><li><p>Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.</p><br></li><li><p>Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.</p><br></li></ul><p><strong>Data-Driven Consulting:</strong></p><br><ul><li><p>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.</p><br></li><li><p>Share actionable recommendations based on performance metrics to drive revenue and efficiency.</p><br></li><li><p>Conduct regular business reviews to align on results, opportunities, and growth plans.</p><br></li></ul><p><strong>Account Growth &amp; Optimization:</strong></p><br><ul><li><p>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance.</p><br></li><li><p>Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.</p><br></li><li><p>Recommend and coordinate marketing campaigns and promotional offers to drive order volume<strong>.</strong></p><br></li></ul><p><strong>Cross-Functional Collaboration:</strong></p><br><ul><li><p>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.</p><br></li><li><p>Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.</p><br></li></ul><p><strong>Contract Management &amp; Compliance:</strong></p><br><ul><li><p>Negotiate and renew commercial agreements to ensure a fair and strategic partnership.</p><br></li><li><p>Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</p><br></li></ul><br>Qualifications<br><ul><li><p>Bachelor's degree in Business, Marketing, or a related field.</p><br></li><li><p>2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).</p><br></li><li><p>Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.</p><br></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p><br></li><li><p>Customer-first mindset with a strong focus on delivering value to partners.</p><br></li><li><p>Residency in Alexandria <strong>is a must</strong></p><br></li><li><p>Self-starter with the ability to work independently in a fast-paced environment.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.</p><br><br><p><strong>WHAT’S ON YOUR PLATE:</strong></p><br><br><p><strong>Partner Relationship Management:</strong></p><br><br><ul><li><p>Build and maintain strong, long-term relationships with existing restaurant and vendor partners.</p><br><br></li><li><p>Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.</p><br><br></li><li><p>Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.</p><br><br></li></ul><p><strong>Data-Driven Consulting:</strong></p><br><br><ul><li><p>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.</p><br><br></li><li><p>Share actionable recommendations based on performance metrics to drive revenue and efficiency.</p><br><br></li><li><p>Conduct regular business reviews to align on results, opportunities, and growth plans.</p><br><br></li></ul><p><strong>Account Growth &amp; Optimization:</strong></p><br><br><ul><li><p>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance.</p><br><br></li><li><p>Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.</p><br><br></li><li><p>Recommend and coordinate marketing campaigns and promotional offers to drive order volume<strong>.</strong></p><br><br></li></ul><p><strong>Cross-Functional Collaboration:</strong></p><br><br><ul><li><p>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.</p><br><br></li><li><p>Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.</p><br><br></li></ul><p><strong>Contract Management &amp; Compliance:</strong></p><br><br><ul><li><p>Negotiate and renew commercial agreements to ensure a fair and strategic partnership.</p><br><br></li><li><p>Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>Bachelor's degree in Business, Marketing, or a related field.</p><br><br></li><li><p>2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).</p><br><br></li><li><p>Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.</p><br><br></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p><br><br></li><li><p>Customer-first mindset with a strong focus on delivering value to partners.</p><br><br></li><li><p>Residency in Alexandria <strong>is a must</strong></p><br><br></li><li><p>Self-starter with the ability to work independently in a fast-paced environment.</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><strong>Location:</strong> Remote / Virtual</li><li><strong>Job Type:</strong> Full-Time</li><li><strong>Salary Range: </strong>$1,700 - $2,200/month</li><li><strong>Schedule: </strong>Monday - Friday - Flexible</li></ul><br>At <strong>HireHawk</strong>, we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We're passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one.<br>We are seeking experienced Accounting Manager to support founder-led consumer product brands across e-commerce, retail, and CPG. This role combines hands-on accounting ownership with client relationship management, making it ideal for professionals who thrive in fast-paced, high-growth, service-based environments.<br>You will own the full accounting cycle for multiple clients, serve as the primary point of contact, and manage 1-2 bookkeepers. This role requires strong technical expertise, excellent communication skills, and the ability to operate independently with high accuracy.<br><strong>Responsibilities:</strong><br><ul><li>Own and execute month-end close and financial reporting </li><li> Manage inventory accounting, including subledger to GL reconciliation, write-offs and accuracy checks </li><li> Oversee AP/AR processes, bill payments, and payroll entries </li><li> Prepare and review financial packages (P&amp;L, Balance Sheet, trend analysis) </li><li> Provide financial insights and recommendations to clients </li><li> Serve as the primary client contact (calls, presentations, ongoing communication) </li><li> Manage and mentor 1-2 bookkeepers </li><li> Handle a portfolio of 5-6 clients per pod </li></ul><br><strong>Requirements</strong><br><ul><li>5+ years of full-cycle accounting experience </li><li> 2+ years in a multi-client, outsourced, or consulting environment </li><li> Proven ability to own accounting end-to-end (Controller-level capability) </li><li> Experience managing 1-2 direct reports (bookkeepers) </li><li> Strong client-facing experience (calls, presentations, communication) </li><li> Bachelor's degree in Accounting</li><li>Expert-level proficiency in QuickBooks Online </li><li> Strong experience in e-commerce accounting </li><li> Hands-on experience with Shopify and Amazon reconciliations </li><li> Proven ability to own the full accounting cycle independently </li><li> Strong understanding of financial statements (P&amp;L, Balance Sheet) </li><li> Direct ownership of inventory accounting (not just exposure) </li><li> Excellent client communication skills (video calls, presentations) </li><li> Experience working with multiple clients simultaneously </li><li> Advanced Excel skills</li><li>Experience with NetSuite (nice to have)</li><li>Familiarity with fintech and accounting tools such as: Bill.com, Ramp, Mercury, Rho, Settle, Wayflyer, Gusto, Deel, JustWorks </li><li>Experience with inventory systems (any of): CIN7, Fishbowl, Katana, ApparelMagic </li><li>Experience with wholesale tools (SPS Commerce is a strong plus) </li></ul><br><strong>Benefits</strong><br><ul><li>Access to a <strong>$200K+ perk marketplace</strong> with discounts on 150+ global services.</li><li>Option to <strong>withdraw up to 50% of approved earnings</strong> before payday.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a highly organized and proactive Project Operations Manager to oversee the operational coordination of active projects and ensure smooth alignment between project teams and the finance department.<br> This role requires a strong sense of ownership, responsibility, and follow-through, with the ability to manage multiple priorities, maintain accurate reporting, and support financial and operational discipline across projects.<br> The ideal candidate has experience in project coordination, operations management, and finance-related processes, and is capable of driving execution while keeping stakeholders aligned.<br> Key Responsibilities Oversee the day-to-day operational coordination of active projects.<br> Track project progress, timelines, deliverables, and operational requirements.<br> Coordinate closely with internal teams to ensure projects are running according to plan.<br> Act as the main point of coordination between project teams and the finance department.<br> Monitor project budgets, spending, invoicing, payment status, and cost-related updates.<br> Support budgeting, forecasting, financial tracking, and project reporting.<br> Ensure all project data, records, and documentation are accurate and up to date.<br> Identify operational or financial risks and escalate issues in a timely manner.<br> Follow up with stakeholders to ensure accountability and completion of action items.<br> Improve workflows, reporting structures, and coordination processes across projects.<br> Prepare regular project and financial status reports for management.<br> Maintain strong control over project organization, priorities, and cross-functional communication.<br> Paid Time Off Work From Home Training &amp; Development Performance Bonus Requirements Bachelor’s degree in Business Administration, Finance, Operations Management, Project Management, or a related field.<br> Proven experience in project coordination, operations, or project management.<br> Strong understanding of finance processes, budgeting, cost tracking, and reporting.<br> Excellent organizational and multitasking skills.<br> Strong sense of ownership, accountability, and attention to detail.<br> Ability to coordinate across departments and manage multiple active projects at once.<br> Strong communication and follow-up skills.<br> Ability to work under pressure and meet deadlines.<br> Proficiency in Microsoft Excel and project tracking/reporting tools.<br> Problem-solving mindset with the ability to anticipate issues and act proactively.<br> Successfully delivering IT projects within the UAE market.<br> Working directly with the public sector.<br> Preferred Qualifications Experience working closely with finance teams on project-related budgets and reporting.<br> Knowledge of project management tools and ERP systems.<br> Experience in operational process improvement.<br> PMP or other project management certification is a plus.<br> Key Skills Project coordination Operations management Budget tracking Financial reporting Cross-functional coordination Organization and planning Ownership and accountability Communication and stakeholder management Problem solving Attention to detail</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description Summary</b></p><br><br>Sales Manager, Hematology<br>Location : Cairo<br>#LI-Onsite<br>Join Novartis as a Sales Manager – Hematology and lead a high-performing sales team to deliver meaningful impact for healthcare professionals and patients. In this role, you will drive commercial execution, build strong customer partnerships, and develop talent while ensuring excellence, compliance, and performance across your territory.<br>If you are a commercially driven people leader with a passion for building strong teams, deep customer partnerships, and better outcomes for patients, we’d love to hear from you.<br><p><b>Job Description</b></p><br><br><p><b>Major accountabilities:&nbsp; </b></p><br><br><ul><li><p>Lead the sales team to achieve agreed sales, productivity, and performance targets across the assigned portfolio and territory.</p><br><br></li><li><p>Develop and execute business plans, including strategic and tactical brand planning aligned with company standards.</p><br><br></li><li><p>Maintain strong relationships with existing customers while identifying and developing new business opportunities.</p><br><br></li><li><p>Manage resources, area sales performance, expense budgets, and key commercial priorities to deliver business results.</p><br><br></li><li><p>Coach, train, and develop Medical Representatives/Product Specialists to strengthen team capability and performance.</p><br><br></li><li><p>Build effective relationships with key accounts, decision makers, key opinion leaders, patient associations, and cross-functional partners.</p><br><br></li><li><p>Stay current on market dynamics, competitor activity, pricing intelligence, customer needs, product knowledge, and disease area insights.</p><br><br></li><li><p>Champion customer satisfaction, timely reporting, and a strong culture of compliance with Novartis policies and procedures.</p><br><br></li></ul><p><b>Requirements:&nbsp; </b></p><br><br><ul><li><p>Sales experience in healthcare, pharmaceuticals, or a related business.</p><br><br></li><li><p>Experience in specialty portfolio, preferably in hematology or Oncology</p><br><br></li><li><p>Strong market knowledge and an established healthcare network are highly desirable.</p><br><br></li><li><p>Ability to understand and respond to the evolving dynamics of the pharmaceutical industry.</p><br><br></li><li><p>Strong leadership, coaching, customer engagement, and cross-functional collaboration skills with track record in managing a high performing team</p><br><br></li><li><p>Fluency in English and Arabic language</p><br><br></li></ul><br><br><p><b>Commitment to Diversity and Inclusion:</b></p><br><br><p>Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.</p><br><br><br><p><i><span>Novartis is a proud member of the</span></i><i><span>&nbsp;ILO Global Business and Disability Network</span></i><i><span>&nbsp;and the&nbsp;</span></i><i><span>Valuable 500</span></i><i><span>, promoting the inclusion of people with disabilities in workplaces around the world. We also collaborate with international partners, such as&nbsp;</span></i><i><span>Disability:IN</span></i><i><span>,&nbsp;</span></i><i><span>Purple Space</span></i><i><span>, and&nbsp;</span></i><i><span>Business Disability Forum</span></i><i><span>&nbsp;to identify and develop best practice solutions to enable people with disabilities to participate as equal members of our organization.</span></i></p><br><br><br><br><br><p><b>Skills Desired</b></p><br><br>Coaching, Collaboration, Commercial Excellence, Communication, Healthcare Industry, Leadership, Mentorship, Problem Solving, Teamwork<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced IT Manager to oversee IT operations, ensure service excellence, and maintain the stability of business-critical systems.<br> The ideal candidate will have strong expertise in IT operations, incident management, Root Cause Analysis (RCA), CRM systems, SLA management, and on-site technical support.<br> This role requires excellent problem-solving skills, leadership abilities, and a customer-focused mindset to ensure seamless IT service delivery.<br> Key Responsibilities Manage day-to-day IT operations and ensure high availability of IT services.<br> Lead incident management activities, ensuring timely resolution of critical issues.<br> Conduct Root Cause Analysis (RCA) for recurring incidents and implement preventive actions.<br> Monitor and maintain Service Level Agreements (SLAs), ensuring compliance with agreed service targets.<br> Administer, support, and optimize CRM systems to meet business requirements.<br> Provide and oversee on-site technical support for hardware, software, network, and end-user issues.<br> Coordinate with internal teams and external vendors for issue resolution and service delivery.<br> Monitor system performance and implement continuous improvements to enhance operational efficiency.<br> Develop and maintain IT policies, procedures, and documentation.<br> Manage IT assets, licenses, and infrastructure.<br> Prepare operational reports, incident summaries, SLA performance reports, and management dashboards.<br> Lead, mentor, and support IT support teams to ensure high-quality service delivery.<br> Ensure compliance with organizational security standards and IT best practices.<br> Required Skills Strong knowledge of IT Operations Management.<br> Hands-on experience in Incident Management and Problem Management.<br> Expertise in conducting Root Cause Analysis (RCA).<br> Experience working with CRM platforms (e.<br>g., Salesforce, Microsoft Dynamics, Zoho CRM, or similar).<br> Strong understanding of SLA monitoring and service delivery metrics.<br> Experience providing on-site IT support in enterprise environments.<br> Knowledge of ITIL framework and IT Service Management (ITSM) best practices.<br> Familiarity with Windows Server, Active Directory, Microsoft 365, networking, and system administration.<br> Excellent analytical, troubleshooting, and decision-making skills.<br> Strong communication and stakeholder management abilities.<br> Ability to prioritize multiple tasks in a fast-paced environment.<br> Bachelor's degree in Information Technology, Computer Science, or a related field.<br> 4–6 years of experience in IT Operations or IT Infrastructure, with experience in a leadership or supervisory role.<br> ITIL Foundation certification is preferred.<br> Microsoft, Cisco, or other relevant technical certifications are a plus.<br></span> </div>