Activity Supervisor Jobs
9309 Jobs Found
<h2 class="h5">Job description</h2>
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Introduction <br>
<p>A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.</p><br><br>
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<br> Your role and responsibilities <br>
<p>- Expertise in SAP Basis, including system installation, upgrades, and performance tuning.</p><br><br><p>- In-depth knowledge of conversion from S4HANA HUB deployment to standalone merge.</p><br><br><p>- In-depth knowledge of Designing high available and disaster recovery scenarios.</p><br><br><p>- In-depth knowledge of SAP applications and system landscapes, including the ability to configure, monitor, and troubleshoot SAP systems.</p><br><br><p>- In-depth knowledge of Operating System (Linux/Unix/Windows).</p><br><br><p>- Sybase knowledge and experience.</p><br><br><p>- Expertise in PO , BOBJ and BW4HANA.</p><br><br><p>- Experience of SAP Security activities during SAP S/4HANA upgrade projects, ensuring secure and compliant implementation of new releases.</p><br><br><p>- Perform authorization impact assessments and identify security-related changes introduced by the upgraded SAP S/4HANA version.</p><br><br><p>- Execute and validate SU25 upgrade activities, including authorization proposal updates and role adjustments.</p><br><br><p>- Review, remediate, and optimize SAP roles, profiles, and authorization objects affected by the upgrade.</p><br><br><p>- Conduct security testing and validation for business processes, interfaces, SAP Fiori applications, and custom developments following the upgrade.</p><br><br><p>- Analyze and resolve authorization issues identified during upgrade testing, cutover, and post-go-live support.</p><br><br><p>- Review and update SAP Fiori catalogs, spaces, pages, business roles, and OData service authorizations as part of the upgrade process.</p><br><br><p>- Validate Single Sign-On (SSO), Identity Management, and authentication mechanisms after the upgrade.</p><br><br><p>- Collaborate with Basis, Functional, Development, Audit, and Compliance teams to ensure security requirements are met throughout the project lifecycle.</p><br><br><p>- Support hypercare and stabilization activities by resolving security-related incidents and user access issues.</p><br><br><p>- Maintain security documentation, role design standards, and upgrade-related compliance records.</p><br><br><p>- Expertise in executing SAP S/4HANA version upgrades, Feature Package Stack (FPS) updates, and Support Package Stack (SPS) implementations.</p><br><br><p>- Plan and perform end-to-end SAP S/4HANA upgrade activities, including assessment, preparation, execution, cutover, and post-go-live support.</p><br><br><p>- Conduct SAP Maintenance Planner activities and prepare upgrade roadmaps and technical strategies.</p><br><br><p>- Execute SAP Software Update Manager (SUM) upgrade procedures and manage upgrade-related technical tasks.</p><br><br><p>- Perform impact analysis for SAP S/4HANA upgrades, including custom developments, interfaces, Fiori applications, and third-party integrations.</p><br><br><p>- Coordinate upgrade activities across SAP Basis, Security, Development, Functional, Infrastructure, and Business teams.</p><br><br><p>- Validate system readiness and perform pre-upgrade and post-upgrade health checks.</p><br><br><p>- Manage SAP kernel upgrades, database revisions, and operating system compatibility requirements.</p><br><br><p>- Support SAP Fiori, SAP Gateway, and embedded analytics upgrades associated with SAP S/4HANA releases.</p><br><br><p>- Troubleshoot and resolve technical issues encountered during upgrade cycles.</p><br><br><p>- Develop upgrade runbooks, rollback procedures, and cutover plans to minimize business downtime.</p><br><br><p>- Ensure compliance with SAP best practices, security standards, and performance requirements during upgrade projects.</p><br><br><p>- Support hypercare activities and system stabilization following upgrade go-live.</p><br><br><p>- Perform capacity planning and performance optimization to support new S/4HANA release requirements.</p><br><br><p>- Designs the overall structure of the SAP system, including modules, interfaces, and integration points.</p><br><br><p>- Ensure that the solution aligns with industry's best practices and meets security and performance requirements.</p><br><br><p>- Effective documentation skills to maintain clear and organized records of system configurations, changes, and processes.</p><br><br><p>- Ability to provide guidance to development teams and oversee the implementation process to ensure successful delivery of the SAP solution.</p><br><br><p>- Define user roles and permissions, implement user provisioning and deprovisioning processes & Monitor user activity and identify suspicious behavior.</p><br><br><p>- Work closely with business stakeholders to understand their requirements and translate them into technical specifications.</p><br><br>
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<br> Required education <br> Bachelor's Degree <br>
<br> Preferred education <br> Bachelor's Degree <br>
<br> Required technical and professional expertise <br>
<p>- Bachelor's degree in computer science, Information Technology, or related field.</p><br><br><p>- Proven hands-on experience performing SAP S/4HANA version upgrades, FPS/SPS updates, and technical maintenance projects.</p><br><br><p>- Proven experience as an SAP Basis consultant E2E implementation with minimum 4 years as SAP Basis consultant.</p><br><br><p>- Strong expertise in SAP Software Update Manager (SUM), Maintenance Planner, and Software Provisioning Manager (SWPM).</p><br><br><p>- Proven experience supporting SAP Security activities during SAP S/4HANA upgrade projects, including version upgrades, FPS, and SPS implementations.</p><br><br><p>- Strong expertise in SAP Authorization concepts, role design, user administration, and security governance.</p><br><br><p>- Hands-on experience with SU25, SU24, PFCG, SU53, SUIM, STAUTHTRACE, and authorization troubleshooting tools.</p><br><br><p>- Experience performing security impact assessments and role remediation activities during SAP upgrades.</p><br><br><p>- Strong knowledge of SAP S/4HANA Security architecture and authorization framework.</p><br><br><p>- Experience with SAP Fiori Security, including catalogs, spaces, pages, business roles, and OData service authorizations.</p><br><br><p>- Knowledge of SAP Single Sign-On (SSO), Identity Management, and authentication technologies.</p><br><br><p>- Experience validating security controls and user access after SAP upgrades and support package implementations.</p><br><br><p>- Strong analytical and problem-solving skills with the ability to identify and resolve complex authorization issues.</p><br><br><p>- Excellent communication and stakeholder management skills, with experience working in cross-functional upgrade project teams.</p><br><br><p>- Strong understanding of SAP kernel upgrades, HANA revisions, and SAP release management processes.</p><br><br><p>- Strong knowledge of SAP system architecture, HANA database administration, and operating systems, SAP system architecture, SAP security standards.</p><br><br><p>- Strong knowledge of SAP HANA backup, recovery, system replication, high availability, and disaster recovery solutions.</p><br><br><p>- Experience in the interaction of business processes and SAP systems with regards to SAP Security implementation best practice.</p><br><br><p>- Familiarity with SAP system installations, upgrades, and patches.</p><br><br><p>- Proficiency in SAP system monitoring and performance tuning.</p><br><br><p>- Knowledge of SAP security concepts and user management.</p><br><br><p>- Experience in SAP SSO solutions.</p><br><br><p>- Excellent problem solving and analytical skills.</p><br><br><p>- Strong communication and interpersonal abilities to collaborate effectively with cross functional teams.</p><br><br><p>- Advanced in English (Speaking, Written).</p><br><br><p>- SAP certifications for the mentioned role.</p><br><br><p>- Flexibility to work in different time zones.</p><br><br><p>- Experience with SAP Solution Manager, Charm, and ITSM processes in upgrade projects.</p><br><br><p>- Experience in troubleshooting upgrade-related performance, integration, and authorization issues.</p><br><br><p>- Experience performing technical validation and impact assessments for SAP S/4HANA upgrades.</p><br><br><p>- Knowledge of SAP Readiness Check, Simplification Item Checks, and Upgrade Dependency Analyzer tools.</p><br><br><p>- Experience supporting SAP Fiori Front-End Server, SAP Gateway, and embedded Fiori deployments during upgrades.</p><br><br><p>- Familiarity with Linux/Unix operating systems and database administration in enterprise SAP landscapes.</p><br><br><p>- SAP Certified Technology Associate certification in SAP S/4HANA or SAP System Administration is highly preferred.</p><br><br><p>- Strong communication, documentation, and stakeholder management skills in enterprise upgrade projects.</p><br><br>
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<br> Preferred technical and professional experience <br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team Handles employee questions and concerns. Monitors employees to ensure performance expectations are met. Provides feedback to employees based on observation of service behaviors. Assists in supervising daily shift operations. Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations Ensures all employees have proper supplies, equipment and uniforms. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. Ensures compliance with all restaurant policies, standards and procedures. Monitors alcohol beverage service in compliance with local laws. Manages to achieve or exceed budgeted goals. Performs all duties of restaurant employees and related departments as necessary. Opens and closes restaurant shifts. Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints, seeking assistance from supervisor as necessary. Strives to improve service performance. Sets a positive example for guest relations. Assists in the review of comment cards and guest satisfaction results with employees. Meets and greets guests. Conducting Human Resource Activities Supervises on-going training initiatives. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Restaurant Manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <ul> <li> <p> Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders </p> </li> <li> <p> Assists Store supervisor to manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, ) </p> </li> <li> <p> Assists Store supervisor for Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment </p> </li> <li> <p> Inventory management: Support Store supervisor by Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take & Cycle count based on the agreed schedule </p> </li> <li> <p> Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies & SOP </p> </li> <li> <p> Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP </p> </li> <li> <p> Support Store supervisor by monitoring fulfillment processes and recommend improvements to increase productivity and profits.</p></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> </p> <ul> <li> <p> <strong>You have at least 3-5 years of experience in supermarket or restaurant </strong> </p> </li> <li> <p> <strong>You are someone energized by the unknown and look forward to learning each day on the job.</strong> </p> </li> <li> <p> <strong>Good communication skills, and always like to be hands-on with several tools.</strong> </p> </li> <li> <p> <strong>Additionally, you have robust interpersonal and intercultural skills. </strong> </p> </li> <li> <p> <strong>Language skills: Fluent English and Arabic would be highly advantageous.</strong></p></li></ul></div><p></p></section>
We’re Hiring | Tesla Developments<br>▫️ Senior Property Consultant▫️ Sales Supervisor<br>???? Location:▫️ El Wahat Road, 6th of October<br>Requirements:▫️ 3+ years of real estate sales experience▫️ Strong communication & negotiation skills▫️ Proven sales record and client management experience▫️ Target-driven and motivated<br>We Offer:▫️ Competitive basic salary + attractive commissions▫️ Professional training & career growth opportunities▫️ Supportive and dynamic work environment<br>Join Tesla Developments and take the next step in your career.<br>???? Send your CV to: hr@tesladevelopments.com???? 01006118842<br>hashtag<br>#Hiring hashtag#Real Estate hashtag#Sales Jobs hashtag#Senior Property Consultant hashtag#Sales Supervisor hashtag#Tesla Developments hashtag#Careers hashtag#Job Opportunity hashtag#6th OfOctober City
<h2 class="h5">Job description</h2>
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Mission <br><p><b>JOB PURPOSE: </b></p><br><br><p>The Fraud Controller is responsible for providing a high level of customer service to all passengers while carrying out revenue protection, crowd control, and operational support duties. The role includes providing assistance and information to customers, supporting bus replacement services, reporting faults on stations and trains, and ensuring compliance with revenue protection procedures and operational standards. </p><br><br> Profile <br><p><b>RESPONSIBILITIES/DUTIES </b></p><br><br><p><b>Fraud Awareness, Revenue Protection & Cash Handling</b></p><br><br><p>•Conduct undercover journeys on trains to identify and address revenue protection issues, vandalism, anti-social behavior, and non-compliance with the Rules of Carriage, including restrictions related to smoking, eating, and designated train sections. </p><br><br><p>•Follow revenue protection procedures, rules, and associated by-laws applicable to staff and passengers. </p><br><br><p>•Carry out ticket inspection activities on trains and in stations using Portable Checking and Vending Machines capable of reading, analyzing, and determining ticket validity. </p><br><br><p>•Issue penalty fares to passengers traveling without a valid ticket, attempting to evade the correct fare, or violating applicable by-laws. </p><br><br><p>•Participate in fraud-prevention awareness activities and campaigns. </p><br><br><p>•Communicate tariff changes and revenue-related updates to passengers and relevant departments. </p><br><br><p>•Return PVs (violation reports) and receipts at the end of each shift. </p><br><br><p>•Ensure proper and compliant use of the cash register during shifts. </p><br><br><p>•Complete required forms documenting payments, issued receipts, and total amounts generated. </p><br><br><p>•Report any cancellations or modifications related to payments or claim receipts to the hierarchy. </p><br><br><p>•Remain accountable for cash handling activities during assigned duties.</p><br><br><p><b>Operations Support & Customer Service</b></p><br><br><p>•Provide a high standard of customer service and proactive passenger information. </p><br><br><p>•Explain the operation of fare machines, elevators, and other station equipment to passengers when required. </p><br><br><p>•Provide mobility assistance to passengers when required. </p><br><br><p>•Support colleagues and operations teams during degraded operations and emergency scenarios. </p><br><br><p>•Assist in crowd management activities and minimize queuing at station gate lines. </p><br><br><p>•Report faults, operational irregularities, and issues related to non-compliance with operational procedures and standards. </p><br><br><p>•Participate in operational training sessions and exercises as required.</p><br><br><p><b>Safety, Security & Incident Reporting</b></p><br><br><p>•Apply a positive safety culture within trains and stations. </p><br><br><p>•Control and address violations identified during patrols in accordance with company procedures. </p><br><br><p>•Report serious offenses, incidents, and operational concerns promptly to the supervisor. </p><br><br><p>•Report potential safety hazards and take appropriate action when required. </p><br><br><p>•Follow instructions and guidance provided by supervisors and management. </p><br><br><p>•Carry out any additional duties or assignments delegated by superiors.</p><br><br><p><b>Safety Responsibilities</b></p><br><br><p>•Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role. </p><br><br><p>•Comply with the requirements of RDMC RQHSE Policy and Safety Management System. </p><br><br><p>•Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility. </p><br><br><p>•All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE</b></p><br><br><p><b>QUALIFICATIONS:</b></p><br><br><p>•Bachelor’s degree in commerce, Accounting, Finance, or related field.</p><br><br><p>•Proficiency in Arabic; basic English communication skills are preferred.</p><br><br><p><b>KNOWLEDGE:</b></p><br><br><p>•Knowledge of revenue protection procedures and customer service practices. </p><br><br><p>•Basic knowledge of ticket inspection systems and cash handling procedures. </p><br><br><p>•Good communication and interpersonal skills.</p><br><br><p><b>EXPERIENCE:</b></p><br><br><p>•0-3 years of experience in customer service, transport operations, security, or revenue protection activities.</p><br><br><p>DESIRED BEHAVIORS & EXPERIENCES</p><br><br><p>•Customer Focus: Delivers professional and courteous service to passengers while maintaining operational standards. </p><br><br><p>•Operational Discipline: Follows procedures, policies, and operational instructions accurately and consistently. </p><br><br><p>•Safety Commitment: Promotes safe working practices and actively reports safety or security concerns. </p><br><br><p>•Integrity & Accountability: Handles revenue protection and cash-related responsibilities with honesty and professionalism. </p><br><br><p>•Teamwork: Cooperates effectively with colleagues and supports operational requirements during normal and emergency situations.</p><br><br><br> </div>
Company Description<br><br>i Qor is a global CXBPO™ company that delivers intelligent customer experience solutions for leading brands worldwide. With 45,000 employees across 11 countries, i Qor blends three decades of operational expertise with AI-driven innovation to support the entire customer lifecycle. Through its CXBPO, Growth as a Service, and infinity AiQ pillars, the company provides scalable solutions that drive customer acquisition, engagement, and retention. i Qor is powered by data intelligence and a people-first culture, turning customer interactions into measurable growth. Recognized as a Great Place to Work® and strengthened by recent acquisitions in sales, marketing, and CX delivery, i Qor offers team members opportunities to grow with a global leader.<br><br><br>Role Description<br><br>This is a full-time, on-site Team Supervisor role based in New Cairo. The Team Supervisor will oversee a team of frontline customer service professionals, ensuring daily performance targets, quality standards, and service-level agreements are consistently met. Responsibilities include monitoring and analyzing team metrics, providing regular coaching and feedback, handling escalations, and supporting complex customer interactions when needed. The role involves scheduling, workflow management, and coordination with other departments to resolve issues and improve processes. The Team Supervisor will also contribute to training initiatives, support change management, and foster a positive, inclusive team culture aligned with i Qor’s values.<br><br>Qualifications<br> <br>Team leadership and people management skills, including coaching, performance monitoring, and conflict resolution. Customer service and contact center operations experience, with a strong focus on quality, productivity, and service-level adherence. Analytical and reporting capabilities, including interpreting KPIs, using dashboards, and making data-driven decisions. Excellent communication skills in English (verbal and written), with the ability to handle escalations and communicate with stakeholders at different levels. Strong organizational and time management skills, including prioritization, multitasking, and attention to detail in a fast-paced environment. Proficiency with common office and contact center tools (e.g., CRM systems, ticketing platforms, call center technologies, MS Office or Google Workspace). Previous experience as a team leader, supervisor, or similar role in a BPO/contact center or customer experience environment is preferred. Ability to work on-site in New Cairo, with a flexible schedule based on business needs. High school diploma or equivalent required; a bachelor’s degree in business, management, or a related field is a plus. Commitment to a people-first, inclusive workplace and enthusiasm for continuous learning and process improvement. Fluency in German is a MUST! B2/C1
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Responsibilities</b><br>•<br>Collaborate with the Discipline Supervisor in assessing and shortlisting potential tutors to take final selection decisions<br>•<br>Facilitate a seamless onboarding process for newly hired freelance tutors to familiarize them with Nagwa s apps and the work process<br>•<br>Follow up on tutors and freelancers assignments, ensuring timely delivery and adherence to quality standards<br>•<br>Track and review tutors and freelancers progress using appropriate systems and tools, and report performance updates to the Discipline Supervisor<br>•<br>Serve as a point of contact for handling and escalating technical issues related to assignments, tools, or platforms, ensuring minimal disruption to workflow<br>•<br>Evaluate tutors' performance using appropriate systems, tools, and techniques to ensure compliance with the required standards<br>•<br>Collaborate with the Discipline Supervisor to review tutors' feedback on session materials and effectively communicate it to our Content Team, facilitating continuous improvement in the content delivered to students<br>•<br>Support the Discipline Supervisor in keeping all tutors informed of any changes in policies and procedures, ensuring alignment across the tutor teams<br><b>Qualifications and Work Experience<br></b>•<br>Bachelor s degree in a relevant field (Mathematics background is a must)<br>•<br>1+ years of experience in the education field (Mathematics National Curriculum is a must)<br>•<br>Very good command of both written and spoken English<br>•<br>Excellent organizational and interpersonal skills<br>•<br>The ability to handle multiple tasks and priorities<br>•<br>A strong sense of responsibility<br>•<br>Proficiency in using office tools, especially Microsoft Excel and Google Sheets, is essential<br>•<br>Experience dealing with scripts and technical tools is a strong plus<br><b>Behavioural Competencies<br></b>•<br>Communication skills<br>•<br>Problem-solving skills<br>•<br>Time management skills<br>•<br>Analytical skills<br>•<br>Attention to detail<br></div></section>
<ul><li><p>The Team Leader will assist the Supervisor or Facility Manager on shift in the daily floor operation and make sure that all members are providing excellent quality of service. </p></li></ul><p>Main duties:</p><ul><li><p>Guest Services</p></li><li><p>Be the expert: Explain game operation or rules to guests and motivate them to play.</p></li><li><p>Ensure all guests are greeted enthusiastically and all your team interact with guests positively and professionally.</p></li><li><p>Fills and sends all complaints related to the daily problems happened with guests and send it to the Supervisor and/or FM for Action.</p></li><li><p>Assist with the guest service exit-interview process as required and provide immediate associates with positive and negative feedback as a result of the interviews and correct any deficiencies immediately.</p></li><li><p>Staffing</p></li><li><p>Prepares the weekly schedule & Section rotation of employees send it for the Supervisor on shift for approval.</p></li><li><p>Leads, manages & coaches all team members.</p></li><li><p>Follows up concerning the induction program of new joiners and provides feedbacks accordingly.</p></li><li><p>Supports all staff during rush hours.</p></li><li><p>Operations</p></li><li><p>Be a promoter: promote marketing tools, packages and Cosmocity® features.</p></li><li><p>Fills the Daily Log book and End of day report & share it with the Supervisor and FM.</p></li><li><p>In charge of filling the opening & closing procedures checklist to make sure that the floor is ready to host guests.</p></li><li><p>Prepares the Fond de Caisse and new cards before shift.</p></li><li><p>In charge of filling tickets, refiling Merchandisers machines, taking weekly counters and finalizing all the transfers.</p></li><li><p>In charge of closing procedures & follow up regarding checklist.</p></li><li><p>In Charge of retrieving & preparing the transaction report and assure to execute a reconciliation between system and cash money report on count.</p></li><li><p>Assist the line manager in ensuring that your team follows the Cosmocity® Operations and Personnel Manuals.</p></li><li><p>Understand the fundamental principles of Cosmofun’s Quality Policy and implement them for conformity to ISO 9001:2015 and ISO 45001:2018 requirements.</p></li><li><p>Committed to the principle of never-ending improvement in product quality, reliability and guest service excellence.</p></li><li><p>Should be able to handle minor technical issues related to the machines.</p></li><li><p>Should be able to handle minor incidents and report to the supervisor on duty.</p></li><li><p>Should be aware of the Evacuation plan as per facility manual and Mall/Shopping Centre instructions.</p></li><li><p>Ensure stores compliance, including effective systems for: First aid; PPE; hazardous systems and dangerous good management; licensing; induction support; support training needs development, reviews and planning.</p></li><li><p>Facility Maintenance</p></li><li><p>Ensure that all equipment is in excellent condition and notify management immediately of any deficiencies.</p></li><li><p>Follow up on maintenance of the games and the game area.</p></li><li><p>Perform minor repairs on various machines.</p></li><li><p>Financial</p></li><li><p> Identify and communicate any accounting related issues to line manager promptly. </p></li><li><p>Count money in cash drawer at the beginning of shifts to ensure that amounts are correct and assist in Bank deposit.</p></li><li><p>Receiving & validating payment (cash, check, credit cards, vouchers, receipt, refund, credits….)</p></li><li><p>Receives the daily cash out from Cashiers & prepares the report and share with the Supervisor and FM.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Critical Competencies</strong></p><ul><li><p>Strong communication and interpersonal skills</p></li><li><p>Problem solving skills & decisions making skills</p></li><li><p>Detail oriented</p></li><li><p>Has the ability to multitask and manage time effectively</p></li></ul><p><strong>Relevant Experience</strong></p><ul><li><p>Education: Bachelor degree in BA or Technical degree in hospitality management or related field.</p></li><li><p>Related Work Experience: Minimum 2 years of experience</p></li><li><p>Language Skills: Strong command of English - Arabic languages</p></li></ul><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position: Associate Manager, Sales Supervisor (Menia) Company: Nestl Location: Menia - Egypt Job Summary : The Sales Supervisor is responsible for overseeing the daily operations of the sales team, ensuring targets are met, and maintaining high levels of customer satisfaction. This role involves leading, coaching, and motivating team members to achieve sales goals and improve performance. Responsibilities: Leadership and Management : Leading and managing a sales team to achieve and exceed sales targets. Sales Strategy Development : Developing effective sales strategies and fostering a high-performance sales environment. Team Development : Recruiting, training, mentoring, and coaching sales staff. Data Analysis : Analyzing sales data and market trends to inform decision-making. Communication : Ensuring effective communication between upper management and the sales team. Customer Relationship Management : Handling customer relationships and resolving issues. Sales Monitoring : Monitoring sales pipelines and forecasts. Collaboration : Collaborating with other departments, such as marketing, to drive sales initiatives. Qualifications: Education : A bachelor s degree in business administration, Sales, Marketing, or a related field. Experience : Proven experience in sales leadership roles 2-6 years. Skills : Strong leadership, communication, analytical, and problem-solving skills a. ability to work in fast-paced environments and adapt to industry changes is also important. Overall, a sales Supervisor acts as an intermediary between management and the sales team, implementing policies, motivating staff </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h4>Qualifications:</h4><ul><li>A bachelor s degree in business administration, Sales, Marketing, or a related field.</li><li>Proven experience in sales leadership roles 2-6 years.</li><li>Strong leadership, communication, analytical, and problem-solving skills a. ability to work in fast-paced environments and adapt to industry changes is also important.</li></ul><p></p></section>
Job Purpose<br>The Accounts Receivable Accountant is responsible for executing all Accounts Receivable (AR) activities within the Shared Services Center (SSC) across Mantrac Group entities in scope. The role ensures timely and accurate cash application, customer account reconciliation, deduction processing, write-offs, debtor provisioning, and compliance with company policies, accounting standards, and service level agreements (SLAs). The successful candidate will play a key role in optimizing cash flow, maintaining customer account accuracy, supporting month-end closing activities, and delivering high-quality service to internal and external stakeholders.<br>Key Responsibilities<br>Cash Application & Customer Account Management Process and monitor incoming customer payments accurately and efficiently. Verify, post, and allocate customer receipts to the appropriate accounts. Match customer accounts based on remittance advice and allocation details received from business units. Perform automatic customer account matching through RPA tools and execute manual matching when required. Maintain accurate customer account balances and investigate discrepancies promptly. Manage customer advance payments and regularly review unallocated cash balances.<br>Deductions, Adjustments & Write-Offs Review, validate, and post customer deductions, including withholding tax (WHT), penalties, rebates, and other adjustments. Process and post write-off requests in accordance with approved policies and workflows. Ensure all deductions and adjustments are supported by proper documentation and approvals.<br>Collections Support & Reconciliation Communicate with business units and stakeholders regarding outstanding allocations and unallocated cash positions. Perform regular and monthly reconciliations of AR accounts to ensure accuracy and completeness. Investigate and resolve account discrepancies in a timely manner. Support local finance teams by providing account status updates and reconciliation reports.<br>Debtor Provisioning & Compliance Prepare and run monthly debtor provision calculations in line with company policies and IFRS 9 requirements. Process approved provision entries and maintain accurate supporting documentation. Ensure adherence to internal controls, accounting standards, and financial policies.<br>Operational Excellence Manage and close customer-related portal cases within agreed SLAs. Support month-end and year-end closing activities to ensure timely financial reporting. Collaborate closely with finance teams across business units to deliver best-in-class shared services support. Identify opportunities for process improvements, automation, and efficiency enhancements. Perform any additional tasks assigned by the Supervisor or Manager.<br><br>Qualifications & Experience:<br>Bachelor's Degree in Accounting, Finance, Business Administration, or a related field (English or French Section preferred).1-2 years of experience in Accounts Receivable, Finance Operations, Shared Services, or a related accounting function. Basic understanding of accounting principles, financial controls, and AR processes. Exposure to ERP systems and financial applications is an advantage.
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<span>We are seeking an experienced Drilling Rig Foreman to join the Unconventional Resources Drilling Department (URDD).<br> The successful candidate will be responsible for supervising and overseeing the daily operations of land drilling and workover rigs performing programmed activities on deep or critical wells, including wells ranging from approximately 18,000 to 23,000 feet .<br> The Drilling Rig Foreman will ensure that all drilling and workover activities are conducted safely, efficiently, and in accordance with company requirements, Saudi Aramco safety standards, applicable procedures, and contractual obligations.<br> Key Responsibilities Supervise and oversee daily drilling and workover rig operations.<br> Ensure all rig personnel, contractors, and service providers comply with Saudi Aramco safety standards and requirements.<br> Monitor and supervise all operations performed on the well site.<br> Ensure drilling and workover activities are carried out safely, efficiently, and in accordance with approved programs and procedures.<br> Serve as the primary liaison between the company and the drilling/workover contractor.<br> Administer and monitor contractor compliance with all contractual requirements.<br> Coordinate the delivery of well materials, equipment, and other required resources to ensure availability when needed.<br> Make recommendations regarding alternative methods, procedures, or equipment when unusual or challenging situations arise.<br> Work closely with Drilling and Workover Engineers to ensure that modern and approved drilling practices are followed.<br> Review and approve the contractor’s daily tour reports.<br> Ensure that the contractor’s rig and equipment are properly maintained to minimize downtime.<br> Ensure compliance with Saudi Aramco Blowout Prevention (BOP) standards, including equipment configuration, testing, and crew response.<br> Ensure that all rig personnel are properly trained and prepared to respond to well control and emergency situations.<br> Monitor contractor performance and ensure compliance with safety, operational, and contractual requirements.<br> Perform other duties and responsibilities as directed by the supervisor or superintendent.<br> Minimum 13 years of relevant experience in drilling and workover operations, including supervisory experience on a drilling or workover rig; or a Bachelor’s Degree in Engineering with a minimum of 7 years of relevant experience.<br> Proven experience in land drilling and workover operations, preferably involving deep or critical wells.<br> Strong experience in supervising drilling rig crews, contractors, and service providers.<br> Good knowledge of well control operations and Blowout Prevention (BOP) standards, including equipment configuration, testing, and crew response.<br> Strong understanding of Saudi Aramco safety standards, HSE requirements, and drilling/workover procedures.<br> Willingness to work in remote locations and mobile camps on a 28 days on / 28 days off rotational schedule, working 12 hours per day.<br></span> </div>
<ol><li><p>Cairo Regional Sales Manager (10 years exp. In food manufacturing – Concentrates, Sauce, Vinegar)</p></li><li><p>Modern Trade Manager (10 years exp. In food manufacturing – Concentrates, Sauce, Vinegar)</p></li><li><p>Whole Sale Supervisor (5 years exp. In food manufacturing – Concentrates, Sauce, Vinegar)</p></li><li><p>Retail Supervisor (5 years exp. In food manufacturing – Concentrates, Sauce, Vinegar)</p></li><li><p>Key Account Retail Sales Supervisor (5years exp. In food manufacturing – Concentrates, Sauce, Vinegar)</p></li></ol><p></p><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p>· Bachelor’s degree .</p><p>· 10 years of direct experience in sales for Managerial positions and 5 years for</p><p>supervisory positions ,</p><p>· Excellent negotiation, communication, and presentation skills.</p><p>· High proficiency in MS Office (Excel, PowerPoint).</p><p>· Self-motivated, results-driven, and able to work independently while collaborating across multiple</p><p>teams .</p>
<ol><li><p>Cairo Regional Sales Manager (10 years exp. In food manufacturing – Concentrates, Sauce, Vinegar) </p></li><li><p>Modern Trade Manager (10 years exp. In food manufacturing – Concentrates, Sauce, Vinegar)</p></li><li><p>Whole Sale Supervisor (5 years exp. In food manufacturing – Concentrates, Sauce, Vinegar)</p></li><li><p>Retail Supervisor (5 years exp. In food manufacturing – Concentrates, Sauce, Vinegar)</p></li><li><p>Key Account Retail Sales Supervisor (5years exp. In food manufacturing – Concentrates, Sauce, Vinegar)</p></li></ol><p></p><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p>· Bachelor’s degree .</p><p>· 10 years of direct experience in sales for Managerial positions and 5 years for </p><p> supervisory positions ,</p><p>· Excellent negotiation, communication, and presentation skills.</p><p>· High proficiency in MS Office (Excel, PowerPoint).</p><p>· Self-motivated, results-driven, and able to work independently while collaborating across multiple </p><p> teams .</p>
Application Deadline: 25 August 2026Department: Sales & Marketing Location: Egypt - Cairo<br><br>Description<br><br>SCOPE:<br><br>Sales person managing Leisure, Corporate or Group accounts within the Sales & Marketing department and possibly working with local and international travel agents/ tour operators, conference-meeting-incentive organizers/DMC for individual and group bookings.<br><br>Responsible for managing their assigned group of agencies and following up to materialize the budgeted revenues of group & travel trade segments through existing clientele and key prospects.<br><br>Assisting to and cooperating with the Director of Sales / Director of Sales & Marketing in reaching the targeted goals as defined in the Sales & Marketing Plan.<br><br>OVERALL OBJECTIVESThe job of Sales Executive is executed satisfactorily when:The Hotel achieves its Financial Objectives. The Sales team that the person works with achieves their Revenue Objectives. The person achieves their Personal Objectives.<br><br>Key Responsibilities<br><br>MAIN RESPONSIBILITIES<br><br>Assist the Director of Groups and Events in the Management of the Department especially in the absence of the Director of Groups and Events. Attend meetings and client events in the absence of and / or instead of the Director of Groups and Events. Direct receipt, qualification and coordination of event & group requests (incl. leads, RFPs, etc.) defined by her/his direct supervisor. Handle requests according to the relevant standards within a maximum of five (business) hours of its receipt. Apply the Kempinski MICE SOP’s from Group Enquiry to Contracting. Ensure the ideal and most effective utilization of the Meeting and Conference Rooms. Carry out site inspections with potential MICE clients in coordination with the Field Sales department. Realize up sell possibilities to meet and surpass Group & Event budget goals. Thoroughly input, supervise and maintain the requests in the Opera S&C System according to the data input standards. Create activities to ensure ongoing maintenance of bookings. Generate proper proposals and contracts. Follow up on sent out proposals within 24 hours (1 working day) to ensure the client has received the information and to clarify possible questions and issues. Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Event Manager (or to the Groups & Events Coordinator). Ensure a proper handover of the converted business to the Event Manager / Groups & Events Coordinator with all relevant information forwarded. Introduce the Event Manager / Groups & Events Coordinator to the client. Conduct Exit Interviews with important customer after their event – asking for future business. Cross-sell to other hotels within the Kempinski Group (and GHA). Regular competition checks. Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximizes its revenue. Properly maintain LOS/CAN and UNC business. Further administrative tasks and other possible assigned duties. Perform any other duties as assigned to them by management.<br><br>Skills, Knowledge and Expertise<br><br>EDUCATION: University Degree or Hotel Apprenticeship.<br><br>EXPERIENCE: Minimum one (1) year experience in a Sales position, preferably in a 5 star hotel.<br><br>LANGUAGE: Ability to work and communicate in a multinational environment:<br><br>Local language – excellent oral and written skills (as applicable)<br>English – excellent oral and written skills<br>Additional language - beneficial<br><br><br>About Kempinski<br><br>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>* Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</p><br><p>*Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</p><br><p>* Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter.</p><br><p>* Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</p><br><p>* Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p><br><p>* Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</p><br><p>* Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers.</p><br><p>* Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</p><br><p>* Work in coordination with all departments and ensure the flow of necessary information.</p><br><p>* Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</p><br><p>* Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</p><br><p>* Follow the VIP procedures and greet VIP guests and bid them farewell.</p><br><p>* Walk agency representatives and potential guests around the facility.</p><br><p>* Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</p><br><p>* Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department.</p><br><p>* Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.</p><br><p>* Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</p><br><p>* Support hotel sales. Is authorised to sell charged services.</p><br><p>* Take part in the Emergency Response Teams.</p><br><p>* Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail.</p><br><p>* Respond to guest inquiry forms and all written suggestions, complaints etc</p><br><p>* Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</p><br><p>* Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</p><br><p>* Take part in training programmes and departmental internal communication meetings.</p><br><p>* Due to being in direct contact with guests, must always look clean, neat and fresh.</p><br><p>* To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><br><p>* To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><br><p>* To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p><br><p>* Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><br><p>* Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><br><br>Qualifications<br><br><p>* Education: At least a high school diploma.</p><br><p>* Experience: At least 2 years of experience in the industry.</p><br><p>* Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</p><br><p>* Courses and Training: Prior attendance in seminars and trainings related to the job.</p><br><p>* Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><br><p>* Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p><br> </div>
Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking-out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programmes and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: At least a Bachelor`s Degree. Experience: At least 2 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Company Description<br><br>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br>Job Description<br><br> Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programmes and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br> Education: At least a high school diploma. Experience: At least 2 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.
Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organization together with the related departments and monitor the organization. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programs and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: At least a high school diploma. Experience: At least 2 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programs (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span ><b>Job Description</b></span></div><div><span ><b>Overview</b></span></div><div><span >Implementing the plan includes receiving and maintaining materials and issuing quality reports.</span></div><div><span ><br></span></div><div><span ><b>Responsibilities</b></span></div><div><span >Working within agricultural quality laboratories according to the safe working methods (SWP) recommended by the Occupational Safety and Health Administration, and reviewing the daily workers’ compliance with them before the start of each shift.</span></div><div><span >Inform the shift supervisor (laboratory supervisor) of any violation of safe work requirements in order to take the necessary corrective measures.</span></div><div><span >Calibrate laboratory equipment before using it daily .</span></div><div><span >Hold a meeting with the warehouse manager at the beginning of each shift to share the work plan.</span></div><div><span >Receive the potato truck inspection request form issued by the factory gate security and verify the accuracy of the data recorded therein .</span></div><div><span >The vehicle is checked to ensure it does not violate industrial safety or food safety regulations.</span></div><div><span >Samples are taken from each vehicle according to the standard sampling plan.</span></div><div><span >It performs the necessary tests for each vehicle according to the potato receiving specifications .</span></div><div><span >Silt content test.</span></div><div><span >Potato hardness test .</span></div><div><span >Raw material defect tests .</span></div><div><span >Tests for defects in the slices after frying .</span></div><div><span >Recording incoming vehicle inspection certificates on the Vistex system , as well as generating outgoing inspection reports.</span></div><div><span >The vehicle is accepted or rejected (after being reviewed by the supervisor / team leader) based on the results, and an inspection report is issued. The supervisor is present. </span></div><div><span >If the vehicle is accepted for storage or operation, it is monitored during unloading and samples are taken from the separator belts to ensure the consistency of the results, or the vehicle is rejected if anything contrary is found.</span></div><div><span >Continuously check the storage points while unloading the cars, as well as the container filling points for the factory.</span></div><div><span >Vehicles are directed to operation or storage according to the established plan or after consulting the shift supervisor.</span></div><div><span >He goes around the rooms he is assigned to monitor, checking the raw materials, measuring the air temperature, potato temperature, and carbon dioxide levels.</span></div><div><span >And relative humidity.</span></div><div><span >He draws samples according to the SDM protocol and performs the necessary analyses every two weeks to monitor the development of sugar in the stock.</span></div><div><span >Quality wall presence in the production plant </span></div><div><span >Follow up on the results of any defects in the slices after frying with the manufacturing team every hour.</span></div><div><span >Participate in the daily Safety Talk with the workers on each shift.</span></div><div><span >Participate in the daily Quality Talk with the workers on every shift.</span></div><div><span >He is fully responsible for the cleanliness and order of the laboratories and maintaining the general appearance .</span></div><div><span >Qualifications</span></div><div><span >Higher qualification: Bachelor of Agriculture – Science</span></div><div><span > Preferably at least one year of experience in a food chemical analysis laboratory</span></div><div><span > Communication skills</span></div><div><span >english languag</span></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <ol> <li> <p>Regularly wash and iron laundry belonging to the personnel and guests, according to the Laundry Supervisor s instructions. </p> </li> </ol> <ol> <li> <p>Wash and iron the laundry according to the washing and ironing instructions. </p> </li> </ol> <ol> <li> <p>If familiar with dry cleaning methods, dry clean the laundry by separating according to the type and colour of the fabric. </p> </li> </ol> <ol> <li> <p>Comply with cleaning and hygiene rules. </p> </li> </ol> <ol> <li> <p>To wash and iron all items according to the Supervisor s instructions and deliver them on time. </p> </li> </ol> <ol> <li> <p>Report any breakdowns and machines that need maintenance to the Laundry Supervisor. </p> </li> </ol> <ol> <li> <p>Identify the materials needed and inform the Laundry Supervisor. </p> </li> </ol> <ol> <li> <p>Carry out the maintenance procedures for the equipment used (washing machine, dryer, dirty laundry units etc.) and make sure they are ready for the next shift. </p> </li> </ol> <ol> <li> <p>Separate and wash laundry according to the fabric, colour and stain level. </p> </li> </ol> <ol> <li> <p>Use different washing cycles depending on the laundry and, when necessary, treat the stains. </p> </li> </ol> <ol> <li> <p>To discard worn and torn items by recording and reporting such items to the Laundry Supervisor. </p> </li> </ol> <ol> <li> <p>Take measures against fires and accidents. </p> </li> </ol> <ol> <li> <p>Implement the hotel procedures (keys, lost and found etc.). </p> </li> </ol> <ol> <li> <p>Control the guest laundry lists, check the pockets and hand back any forgotten items to the guest. </p> </li> </ol> <ol> <li> <p>Label the laundry with the guest s room number. Control the guest s laundry that has been cleaned and send back any items that have not been properly ironed. </p> </li> </ol> <ol> <li> <p>Hang or package guest s laundry as demanded. </p> </li> <li> <p>Prepare laundry price lists, charge the fee in the micros system and send a copy to the Front Office. </p> </li> <li> <p>Inform the Housekeeping Office of the room number for any undeliverable items due to DND and slip a note under the door notifying that the service could not be delivered. </p> </li> <li> <p>Is familiar with the ironing methods for textile products with different characteristics. </p> </li> <li> <p>Wear a uniform, pay attention to personal hygiene and proper look. Is reliable. </p> </li> <li> <p>Carry out all responsibilities related to the quality management systems implemented at the facilities. </p> </li> <li> <p>Carry out all other duties assigned by managers and hotel management not specified in the job description. </p></li></ol></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li> <p>Education: At least a primary school diploma. </p> </li> </ul> <ul> <li> <p>Experience: At least 1 year of experience in the related field. </p> </li> </ul> <ul> <li> <p>Foreign Language: Not expected. </p> </li> </ul> <ul> <li> <p>Courses and Training: Prior attendance in courses and seminars in the related field. </p> </li> <li> <p>Computer Literacy: Not expected. </p> </li> <li> <p>Skills: Expected to have sufficient knowledge and experience concerning the methods, techniques and work processes in the related field. Is familiar with guest profiles based on his/her experience. Is reliable, aware of personal hygiene, in good health to perform the job, can express him/herself well and communicate easily, is presentable, eager to learn and work in this area, has a sense of responsibility, is disciplined, respectful and friendly. </p></li></ul></div><p></p></section>