etisalat cx solutions jobs

<p>e&amp; CX Solutions is hiring very good English up to Excellent English speakers to be a customer service advisor responsible for handling UAE customers through calls. (Etisalat UAE MSE account).</p><p><br></p><p>Job requirements: </p><p>.Grad of any major </p><p>.Very good up to Excellent English speakers (B2/B1+)</p><p>.Flexibility with rotational shifts </p><p><br></p><p>Job Benefits:</p><p>.Salary up to 19000 net</p><p>Up to 700 AED commission</p><p>.Cola increase from the joining date (20%)</p><p>.career path (insource)</p><p>.Social and medical insurance </p><p>.Free VPN line</p><p>.Salary annual increase </p><p>.bonus program (3k eg)</p><p>.chance for promoted after 6 months</p><p>.Unlimited commission </p><p>.Referral program (6k eg)</p><p>.Opportunity To travel To UAE </p><p><br></p><p>Location:Maadi, Degla Square (No transportation provided)</p>

<p>Etisalat Global services is hiring now for a corporate customer service account with availability to travel UAE or get pormoted after 6 months </p><p><br></p><p>-Requirments:</p><p>Solid B2 English level (Fluent speakers)</p><p>Graduates</p><p>Cairo residents</p><p><br></p><p>-Benefites:</p><p>Net Salary: 19000EGP</p><p>Bonus: 3000EGP</p><p>Commission: 700AED</p><p>Social and Medical insurance</p><p>Free VPN line</p><p><br></p><p>-Location: Maadi (Degla square)</p><p><br></p><p>-Rotational shifts (last shift for girls ends 9pm)</p>

<p><span>e&amp; CX Solutions is looking for very good to excellent English speakers to join Etisalat UAE via calls and support UAE customers.</span></p><p><br></p><p><span>✅ Requirements:</span></p><p><span> • Graduate of any major</span></p><p><span> • Fluent English speaker</span></p><p><span> • Rotational shifts flexibility</span></p><p><br></p><p><span>✔️ What’s in it for you?</span></p><p><br></p><p><span> Net Salary 19K EGP + Commission Up to 700 AED</span></p><p><br></p><p><span> Fast career growth (In-source)</span></p><p><br></p><p><span> Social &amp; medical insurance</span></p><p><br></p><p><span> 3K bonus</span></p><p><br></p><p><span> Referral bonus 6K EGP</span></p><p><br></p><p><span> ✈️ Opportunity to travel to UAE</span></p><p><br></p><ul><li><span> Maadi – Degla Square (No transportation)</span></li></ul>

<p>e&amp; Cx Solutions is seeking enthusiastic and customer-oriented <strong>Call Center Agents</strong> to join our growing team in Maadi, Cairo. This is an excellent opportunity for individuals passionate about delivering outstanding customer experiences and eager to develop their careers in a dynamic, fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage inbound customer interactions with professionalism and empathy</li><li>Provide accurate information and resolve customer inquiries efficiently</li><li>Ensure high levels of customer satisfaction through effective communication</li><li>Meet and exceed established quality standards and performance targets</li></ul><p><br></p><p><strong>Candidate Requirements</strong></p><ul><li>Strong command of English (spoken and written)</li><li>Excellent communication and interpersonal skills</li><li>Ability to thrive in a call center environment</li><li>Positive attitude, adaptability, and eagerness to learn</li><li>Previous experience in customer service or call centers is an advantage</li></ul><p><br></p><p><strong>What We Offer</strong></p><ul><li>Competitive, performance-based incentives</li><li>Comprehensive employee benefits package</li><li>Supportive and professional work environment</li><li>Clear career growth and development pathways</li></ul><p><br></p>

<p><strong>We’re Hiring | Customer Service Advisors</strong></p><p>We are looking for qualified <strong>Customer Service Advisors </strong>to join our team in <strong>Maadi</strong>. The role involves handling inbound calls and providing professional customer support.<strong> Morning shifts are available for females.</strong></p><p><br></p><p><strong> Location: </strong>Maadi</p><p><br></p><p><strong>Job Requirements</strong></p><ul><li>University graduates only (graduation certificate is mandatory).</li><li>English proficiency: B2 level or above.</li><li>Males applicants must have completed, been exempted from, or have a valid postponement of military service.</li></ul><p><br></p><p><strong>Benefits</strong></p><ul><li>Social and medical insurance.</li><li>Fully paid training and business line.</li><li>Performance bonuses and referral program.</li><li>Career growth opportunities within 6 months.</li><li>Potential opportunities to travel to the UAE.</li></ul><p><br></p><p><strong>Working Conditions</strong></p><ul><li>5 working days and 2 rotational days off.</li><li>8 working hours plus a 1-hour break.</li><li>Females shifts end by 10 PM at the latest.</li><li>Males shifts follow rotational schedules.</li><li>Transportation is not provided.</li></ul><p><br></p><p><strong>Interview Process: </strong>Online interviews.</p><p><br></p><p><strong> How to Apply</strong></p><p>Interested candidates who meet the requirements can send their CV directly to me via WhatsApp or complete the application form below to proceed with their application.</p><p><strong> WhatsApp: </strong>https://wa.me/201118009453</p><p><strong> Google Form:</strong> https://forms.gle/RQBw8zhMEzBS9EqJ8</p><p><br></p><p>#Hiring #B2B #CustomerService #CustomerServiceRepresentative #CallCenterJobs#CallCenterHiring #CareerOpportunities #CallCenterAdvisor #Etisalat #EtisalatUAE #EtisalatCareers #JobsInEgypt #BilingualJobs</p>

<p>We are looking for B2 English speakers to join our Chat &amp; Email Customer Service team in Maadi, Cairo.</p><p><br></p><p>Job Responsibilities:</p><p><br></p><p>• Communicate with customers via chats and outbound calls.</p><p>• Respond promptly to customer inquiries and resolve complaints professionally.</p><p>• Process orders, forms, applications, and service requests.</p><p>• Handle mobile service inquiries.</p><p>• Handle home services and fixed-line service inquiries.</p><p>• Ensure customer satisfaction by providing professional customer support.</p><p><br></p><p>Requirements:</p><p><br></p><p>- B2 English proficiency.</p><p>- University Gr@.ds.</p><p>- Fresh graduates are welcome to apply!</p><p>Benefits:</p><p>* Net salary up to EGP 17,500.</p><p>* Paid training.</p><p>* Career growth and promotion opportunities.</p><p>* Social and medical insurance.</p><p>* Free VPN line provided.</p><p><br></p><p>- Work Location: Maadi, Cairo.</p><p><br></p><p>Interested candidates are welcome to send their CV and an English voice note introducing themselves to 01118001361.</p>

<strong>Company Description</strong> etisalat CX Solutions is a customer experience specialist organization focused on turning every digital interaction into stronger customer relationships and tangible business value. The company combines a clear purpose, strategic thinking, and dedicated resources to help partners bring their customer experience visions to life. Using a disciplined, data-driven methodology, etisalat CX Solutions ensures precision in execution and delivers measurable outcomes. By partnering with etisalat CX Solutions, businesses benefit from exceptional experiences that drive exceptional results, making it an attractive environment for professionals who want to contribute to impactful customer-centric work.<br><strong>Role Description</strong> This is a full-time, on-site role for Call Center Agents (B2B English Speakers) based in Qesm El Maadi. The role involves handling inbound and outbound B2B calls, responding to inquiries, and providing accurate information and solutions to business customers. Call Center Agents will manage customer accounts, document interactions in the system, follow established procedures, and escalate complex issues when necessary. Daily tasks include maintaining high service quality, meeting performance targets, and supporting customer satisfaction through professional communication in English. The role also requires collaborating with team members and supervisors to optimize workflows and ensure a consistent, positive customer experience.<br><strong>Qualifications<br></strong> <ul><li>Strong customer-facing capabilities, including experience as Customer Service Representatives and focus on Customer Satisfaction.</li><li>Excellent Interpersonal Skills and professional Customer Support abilities, with a customer-centric mindset.</li><li>Solid Computer Literacy, including the ability to navigate CRM tools, call center software, and standard office applications.</li><li>Proficient English communication skills (spoken and written), with clear and professional phone etiquette.</li><li>Ability to work on-site in Qesm El Maadi and maintain reliability in scheduling and attendance.</li><li>Previous call center or B2B service experience is preferred but not required; willingness to learn and adapt is essential.</li><li>Strong problem-solving skills, resilience under pressure, and capacity to handle high call volumes while maintaining quality.</li></ul>

<p><strong>About etisalat cx solutions:</strong></p><p>It’s one of etisalat's affiliates that offers business process outsourcing services. With Our highly skilled team, cutting-edge technology, and a decade of expertise in empowering business growth, we enable you to optimize operations and enhance customer experiences. etisalat cx solutions cater excellence to your ever-changing lifestyle and ever-expanding demands – covering not only business process outsourcing, but a wide collection of services that suit your various needs. We will continue to be your trusted companion and consultant, enabling connectivity and everything beyond, accelerating the digital world and pioneering future-forward spaces.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, test, and maintain scalable full-stack applications using Java and related technologies.</li><li>Develop and maintain back-end services, APIs, and application components.</li><li>Build and enhance user-facing applications and integrate them with back-end services.</li><li>Work with Oracle Database to design, develop, and optimize SQL queries and database operations.</li><li>Deploy, manage, and troubleshoot applications on OpenShift environments.</li><li>Work within Linux environments to perform application configuration, monitoring, troubleshooting, and basic system administration tasks.</li><li>Collaborate with cross-functional teams to deliver high-quality software solutions.</li><li>Participate in code reviews, debugging, testing, and continuous improvement activities.</li><li>Ensure application performance, reliability, and security.</li></ul><p><br></p><p><strong>Job Requirements: </strong></p><ul><li>Bachelor's degree in Computer Science, Computer Engineering, or a related field.</li><li>2+ years of hands-on experience in Full Stack Development.</li><li>Hands-on experience with <strong>Java</strong>.</li><li>Hands-on experience with <strong>Oracle Database.</strong></li><li>Hands-on experience with <strong>OpenShift</strong> and application deployment.</li><li>Hands-on experience with <strong>Linux operating systems</strong> and command-line operations.</li><li>Familiarity with front-end development technologies such as HTML, CSS, JavaScript, and Angular or React.</li><li>Understanding of RESTful APIs, microservices architecture, and software development best practices.</li><li>Good problem-solving, troubleshooting, and analytical skills.</li><li>Ability to work collaboratively within an Agile development environment.</li></ul><p><br></p><p>Nice to Have</p><ul><li>Hands-on experience with <strong>Kubernetes</strong>.</li><li>Experience in AI projects.</li></ul>

<strong><p>Etisalat Global services is hiring now for a customer service account with availability to travel UAE or get promoted after 6 months</p><p><br></p><p>Requirments:</p><p>Solid B1+ English level</p><p>University Gradutes</p><p>Cairo residents</p><p><br></p><p>Benefites:</p><p>Net salary: 15000</p><p>Bonus: 3000</p><p>Social and Medical insurance</p><p>Free VPN line</p><p><br></p><p>Location: Maadi (Degla square)</p><p>Rotational shifts</p></strong>

<p><strong>We’re Hiring | Customer Service Advisors</strong></p><p>We are looking for qualified <strong>Customer Service Advisors </strong>to join our team in <strong>Maadi</strong>. The role involves handling inbound calls and providing professional customer support.<strong> Morning shifts are available for females.</strong></p><p><br></p><p><strong> Location: </strong>Maadi</p><p><br></p><p><strong>Job Requirements</strong></p><ul><li>University graduates only (graduation certificate is mandatory).</li><li>English proficiency: B2 level or above. </li><li>Males applicants must have completed, been exempted from, or have a valid postponement of military service.</li></ul><p><br></p><p><strong>Benefits</strong></p><ul><li>Social and medical insurance.</li><li>Fully paid training and business line.</li><li>Performance bonuses and referral program.</li><li>Career growth opportunities within 6 months.</li><li>Potential opportunities to travel to the UAE.</li></ul><p><br></p><p><strong>Working Conditions</strong></p><ul><li>5 working days and 2 rotational days off.</li><li>8 working hours plus a 1-hour break.</li><li>Females shifts end by 10 PM at the latest.</li><li>Males shifts follow rotational schedules.</li><li>Transportation is not provided.</li></ul><p><br></p><p><strong>Interview Process: </strong>Online interviews.</p><p><br></p><p><strong> How to Apply</strong></p><p>Interested candidates who meet the requirements can send their CV directly to me via WhatsApp or complete the application form below to proceed with their application.</p><p><strong> WhatsApp: </strong>https://wa.me/201118009453</p><p><strong> Google Form:</strong> https://forms.gle/RQBw8zhMEzBS9EqJ8</p><p><br></p><p>#Hiring #B2B #CustomerService #CustomerServiceRepresentative #CallCenterJobs#CallCenterHiring #CareerOpportunities #CallCenterAdvisor #Etisalat #EtisalatUAE #EtisalatCareers #JobsInEgypt #BilingualJobs</p>

<p><strong>Company Description</strong> At etisalat CX Solutions, every digital interaction is designed to build strong customer relationships and drive measurable business impact. The company combines a clear purpose with strategic thinking and specialized resources to turn customer experience visions into reality. A disciplined methodology ensures precise execution and consistent, data-driven results for clients. By partnering with etisalat CX Solutions, organizations can create exceptional customer experiences that lead to exceptional business outcomes.</p><p><strong>Role Description</strong> The Call Agent role is a full-time, on-site position based in Cairo. The Call Agent will handle inbound and outbound customer calls, respond to inquiries, provide accurate information about products and services, and resolve issues in a timely and professional manner. Daily responsibilities include documenting interactions in the system, following established procedures and scripts when needed, and escalating complex cases to the appropriate teams. The Call Agent will contribute to a positive customer experience by maintaining a courteous tone, adhering to quality standards, and meeting performance targets such as response time, resolution rate, and customer satisfaction. The role involves working closely with supervisors and colleagues to continuously improve service delivery and support overall customer experience goals.</p><p><strong>Qualifications</strong></p><p> </p><ul><li>Candidates should possess strong communication and active listening skills, with the ability to speak clearly, adapt to different customer needs, and maintain a professional tone.</li><li>Candidates should possess customer service and problem-solving skills, including empathy, patience, and the ability to handle inquiries, complaints, and technical or billing issues effectively.</li><li>Candidates should possess basic computer and typing skills, with the ability to use call center software, CRM systems, and standard office applications efficiently.</li><li>Candidates should possess skills in time management, organization, and attention to detail to manage call queues, follow procedures, and accurately log customer information.</li><li>Candidates should possess teamwork and adaptability skills, including the ability to collaborate with colleagues, accept feedback, and adjust to changing processes or performance targets.</li><li>Relevant qualifications include a high school diploma or equivalent; prior experience in call centers, customer support, or contact center environments is an advantage.</li><li>Proficiency in Arabic and good command of English is beneficial, along with willingness to work in shifts and comply with company policies and quality standards.</li></ul>

<p>e&amp; CX Solutions is hiring very good English up to Excellent English speakers to be a customer service advisor responsible for handling UAE customers through calls. (Etisalat UAE MSE account).</p><p><br></p><p>Job requirements: </p><p>.Grad of any major </p><p>.Very good up to Excellent English speakers (B2/B1+)</p><p>.Flexibility with rotational shifts </p><p><br></p><p>Job Benefits:</p><p>.Salary up to 19000 net</p><p>Up to 700 AED commission</p><p>.Cola increase from the joining date (20%)</p><p>.career path (insource)</p><p>.Social and medical insurance </p><p>.Free VPN line</p><p>.Salary annual increase </p><p>.bonus program (3k eg)</p><p>.chance for promoted after 6 months</p><p>.Unlimited commission </p><p>.Referral program (6k eg)</p><p>.Opportunity To travel To UAE </p><p><br></p><p>Location:Maadi, Degla Square (No transportation provided)</p>

<p>Job Title: Call Center Representative</p><p>(Inbound Calls)</p><p><br></p><p>Job Description:</p><p>• Communicating with business customers via inbound calls.</p><p>• Responding promptly to customer inquiries.</p><p>• Acknowledging and resolving customer complaints.</p><p>• Processing orders, forms, applications, and requests.</p><p>• Ensure customer satisfaction and provide professional customer support.</p><p><br></p><p>Benefits:</p><p>• Net Salary Up to 19k &amp; Fully Paid Training.</p><p>• Monthly Commission equivalent to up to 700 AED.</p><p>• Promotion &amp; Career Path.</p><p>• Free VPN line Provided.</p><p>• Medical &amp; Social insurance.</p><p>- For B1+ Up to B2 English Speakers (Gr@..ds).</p><p><br></p><p>• Work Location: Maadi, Cairo.</p><p><br></p><p>If you're interested, kindly send your CV and a voice note introducing yourself in English to 01118001361</p>

<p>e&amp; Cx Solutions is seeking enthusiastic and customer-oriented <strong>Call Center Agents</strong> to join our growing team in Maadi, Cairo. This is an excellent opportunity for individuals passionate about delivering outstanding customer experiences and eager to develop their careers in a dynamic, fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage inbound customer interactions with professionalism and empathy</li><li>Provide accurate information and resolve customer inquiries efficiently</li><li>Ensure high levels of customer satisfaction through effective communication</li><li>Meet and exceed established quality standards and performance targets</li></ul><p><br></p><p><strong>Candidate Requirements</strong></p><ul><li>Strong command of English (spoken and written)</li><li>Excellent communication and interpersonal skills</li><li>Ability to thrive in a call center environment</li><li>Positive attitude, adaptability, and eagerness to learn</li><li>Previous experience in customer service or call centers is an advantage</li></ul><p><br></p><p><strong>What We Offer</strong></p><ul><li>Competitive, performance-based incentives</li><li>Comprehensive employee benefits package</li><li>Supportive and professional work environment</li><li>Clear career growth and development pathways</li></ul><p><br></p>

e&amp; CX Solutions is looking for very good to excellent English speakers to join Etisalat UAE via calls and support UAE customers.<br><br>✅ Requirements:<br> • Graduate of any major<br> • Fluent English speaker<br> • Rotational shifts flexibility<br><br>✔️ What’s in it for you?<br><br> Net Salary up to 15K EGP<br><br> Fast career growth (In-source)<br><br> Social &amp; medical insurance<br><br> 3K bonus<br><br> Referral bonus 6K EGP<br><br> ✈️ Opportunity to travel to UAE<br><br> Maadi – Degla Square (No transportation)

<p>Etisalat Global services is hiring now for a Corporate account with availability to travel UAE or get promoted after 6 months</p><p><br></p><p>Requirments:</p><p>Fluent English speakers (Solid B2 level)</p><p>University Graduates </p><p>Cairo residents</p><p><br></p><p>Benefites:</p><p>Net salary 19000 EGP</p><p>Commission 700 AED</p><p>Bonus 3000 EGP</p><p>Social and Medical insurance</p><p>Free VPN line</p><p><br></p><p>Rotational shifts</p><p><br></p><p>Location:Maadi</p>

e&amp; CX Solutions is looking for very good to excellent English speakers to join Etisalat UAE via calls and support UAE customers.<br><br>✅ Requirements:<br> • Graduate of any major<br> • Fluent English speaker<br> • Rotational shifts flexibility<br><br>✔️ What’s in it for you?<br><br> Net Salary up to 15K EGP<br><br> Fast career growth (In-source)<br><br> Social &amp; medical insurance<br><br> 3K bonus<br><br> Referral bonus 6K EGP<br><br> ✈️ Opportunity to travel to UAE<br><br> Maadi – Degla Square (No transportation)

<p>We're now hiring <strong>fluent </strong>English (B2) speakers to work as <strong>Telesales Advisors</strong> with a morning fixed shift (7AM - 4 PM) via <strong>Outbound calls.</strong></p><p><br></p><p><strong>Job benefits: </strong></p><ul><li>Net salary <strong>15,800 </strong>EGP/Month (13,250 basic, 2,550 KPIs)</li><li>Transportation allowance <strong>750 EGP</strong></li><li><strong>Unlimited </strong>Commissions</li><li>Social and Medical insurance</li><li>Free VPN line</li></ul><p><br></p><p><strong>Working conditions:</strong></p><ul><li>8 working hours, 1 hour break (fixed Shift 7 AM to 4 PM)</li><li>5 working days, 2 days off (Sunday fixed, other day rotational)</li></ul><p><br></p><p><strong>Job Requirements:</strong></p><ul><li>Excellent up to fluent in English (B2)</li><li>Strong interpersonal skills</li><li>previous experience is a plus</li><li>Location: Mohandsien, Imbaba (no transportation provided)</li></ul><p><br></p>

e&amp; CX Solutions is looking for very good to excellent English speakers to join Etisalat UAE via calls and support UAE customers.<br><br>✅ Requirements:<br> • Graduate of any major<br> • Fluent English speaker<br> • Rotational shifts flexibility<br><br>✔️ What’s in it for you?<br><br> Net Salary up to 15K EGP<br><br> Fast career growth (In-source)<br><br> Social &amp; medical insurance<br><br> 3K bonus<br><br> Referral bonus 6K EGP<br><br> ✈️ Opportunity to travel to UAE<br><br> Maadi – Degla Square (No transportation)

<p><strong>About etisalat cx solutions:</strong></p><p>It’s one of etisalat's affiliates that offers business process outsourcing services. With Our highly skilled team, cutting-edge technology, and a decade of expertise in empowering business growth, we enable you to optimize operations and enhance customer experiences. etisalat cx solutions cater excellence to your ever-changing lifestyle and ever-expanding demands – covering not only business process outsourcing, but a wide collection of services that suit your various needs. We will continue to be your trusted companion and consultant, enabling connectivity and everything beyond, accelerating the digital world and pioneering future-forward spaces.</p><p><br></p><p><strong>Key Responsibilities: </strong></p><ul><li>Own end-to-end delivery of infrastructure modernization projects from initiation and planning through implementation, go-live, stabilization, and closure.</li><li>Develop and maintain the project charter, integrated project plan, milestones, resource plan, budget tracking, RAID log, decision log, and status reporting.</li><li>Coordinate workstreams covering data center, cloud, compute, storage, network, workplace technology, backup, disaster recovery, monitoring, and related platform upgrades, as applicable to each project.</li><li>Work with infrastructure architects and engineering teams to confirm requirements, target-state design, technical prerequisites, implementation sequencing, and acceptance criteria.</li><li>Plan migrations and cutovers with clear rollback procedures, change windows, communications, command-center arrangements, and business continuity controls.</li><li>Manage project risks, issues, assumptions, dependencies, and constraints; escalate material impacts early and drive owners to closure.</li><li>Coordinate internal stakeholders, technology teams, business representatives, procurement, finance, security, operations, service management, and external vendors.</li><li>Monitor vendor deliverables, hardware/software/license readiness, logistics, contractual milestones, resource commitments, and performance against agreed plans.</li><li>Ensure project activities comply with the organization’s governance, architecture, cybersecurity, change management, quality, and documentation requirements.</li><li>Facilitate governance meetings, steering updates, working sessions, and decision forums; communicate progress, blockers, financial position, and required actions clearly.</li><li>Ensure complete delivery documentation, including approved designs, test evidence, migration records, operational procedures, as-built documents, support matrix, knowledge transfer, and handover acceptance.</li><li>Capture lessons learned, benefits progress, and improvement opportunities to strengthen the transformation delivery framework.</li></ul><p><br></p><p><strong>Required Qualifications:</strong></p><ul><li>Bachelor’s degree in Information Technology, Computer Science, Engineering, Management Information Systems, Business Administration, or a related discipline.</li><li>2 years of project management or project coordination experience, with demonstrated exposure to infrastructure modernization, technology transformation, migration, or platform upgrade projects.</li><li>Practical knowledge of project delivery methods, including predictive, Agile, or hybrid approaches, and the ability to tailor governance to project complexity.</li><li>Working understanding of core infrastructure concepts such as cloud services, data centers, servers, virtualization, storage, networking, backup, disaster recovery, monitoring, and cybersecurity dependencies.</li><li>Experience producing project plans, status reports, RAID logs, change requests, meeting records, steering materials, and closure documentation.</li><li>Strong written and verbal communication in English; additional language capability may be advantageous depending on stakeholder needs.</li><li>Proficiency with Microsoft 365 tools. Experience with Microsoft Project, Planner, Azure DevOps, Jira, ServiceNow, Power BI, or equivalent project and reporting tools is advantageous.</li></ul><p><br></p>