etisalat cx solutions jobs
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etisalat cx solutions
Egypt - Cairo
e& CX Solutions is looking for very good to excellent English speakers to join Etisalat UAE via calls and support UAE customers.<br><br>✅ Requirements:<br> • Graduate of any major<br> • Fluent English speaker<br> • Rotational shifts flexibility<br><br>✔️ What’s in it for you?<br><br> Net Salary up to 15K EGP<br><br> Fast career growth (In-source)<br><br> Social & medical insurance<br><br> 3K bonus<br><br> Referral bonus 6K EGP<br><br> ✈️ Opportunity to travel to UAE<br><br> Maadi – Degla Square (No transportation)
etisalat cx solutions
Egypt - Cairo
<p>e& CX Solutions is hiring very good English up to Excellent English speakers to be a customer service advisor responsible for handling UAE customers through calls. (Etisalat UAE MSE account).</p><p><br></p><p>Job requirements: </p><p>.Grad of any major </p><p>.Very good up to Excellent English speakers (B2/B1+)</p><p>.Flexibility with rotational shifts </p><p><br></p><p>Job Benefits:</p><p>.Salary up to 19000 net</p><p>Up to 700 AED commission</p><p>.Cola increase from the joining date (20%)</p><p>.career path (insource)</p><p>.Social and medical insurance </p><p>.Free VPN line</p><p>.Salary annual increase </p><p>.bonus program (3k eg)</p><p>.chance for promoted after 6 months</p><p>.Unlimited commission </p><p>.Referral program (6k eg)</p><p>.Opportunity To travel To UAE </p><p><br></p><p>Location:Maadi, Degla Square (No transportation provided)</p>
etisalat cx solutions
Egypt - Cairo
<p><strong>Job Summary:</strong></p><p>We’re seeking a passionate and experienced E2E Solution Architect to join our offshore team for e& UAE. You will own the full solution life-cycle, bridging the gap between business requirements and technical design. Additionally, you will play a key role in mapping complex system integration and designing scalable architectures for our digital platforms.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><ul><li>Analyze, interpret, and translate business requirements into technical system requirements/specifications</li><li>Develop end-to-end technical solutions across BSS/OSS stack.</li><li>Produce detailed solution design documents that include clear integration specifications, use case diagrams, workflows, mockups, data models, constraints, and traceability matrix.</li><li>Interact with cross functional teams (internal and external) to develop and align end2end solution design.</li><li>Support development, project management and testing teams during project execution.</li><li>Act as conduit between business and technical teams.</li><li>Drive and apply best practices, industry trends and standards in solution design and development.</li><li>Provide KPIs & reports for the team operations.</li><li>Support team to resolve solution disputes between internal IT domains.</li><li>Participate in technical evaluation/response for regulatory requirements.</li></ul><p><br></p><p><strong><u>Qualification & Experience:</u></strong></p><p><br></p><ul><li>Bachelor’s degree in Computer Science or relevant.</li><li>6-8 years experience (with at least 3 years experience in in End2End Solution Design/Architecture)</li><li>Must be an SME in Telco BSS domain (CRM, Point of sales, Channels, Digital Channels, Product catalog, Order management, Inventory, Charging, Billing, Payment, Service Activation etc.).</li><li>Must have in-depth understanding of telecom business processes and architecture.</li><li>Awareness of latest telecom standards like eTOM Framework, Open APIs and Open Digital Framework.</li><li>Awareness of latest software application architecture patterns like distributed systems architecture (web/app), microservices, even-driven architecture, serverless and cloud native solutions.</li><li>Experience in digital transformation projects involving digital channels like Mobile App and Web Portals.</li><li>Experience in drawing detailed solution diagrams using tools like MS Visio, Lucid charts, diagrams.net etc.</li><li>Hands on experience in designing solutions involving complex systems/architectures.</li><li>Having detailed technical and functional knowledge of the relevant platforms/systems worked.</li><li>Hands on experience in working with agile software development methodology.</li><li>Excellent written and verbal communication skills.</li></ul>
etisalat cx solutions
Egypt - Cairo
<p>e& Cx Solutions is hiring now customer service agents for Multi-Skill account.</p><p><br></p><p>Salary & Benefits</p><p>• 15,000 EGP/month (net & allowances included)</p><p>• Unlimited Sales commission </p><p>• Top achievers bonus(up to 3,000 EGP)</p><p>• Free VPN line (Business plan – 1,000 EGP/month)</p><p>• Medical & Social Insurance</p><p>• Referral Program up to 2K</p><p>• Fully paid training: 12,547 EGP/month</p><p><br></p><p>Working Conditions</p><p>• 8 working hours + 1-hour break</p><p>• 5 working days / 2 rotational days off</p><p>• Females: latest shift ends at 10 PM </p><p><br></p><p>Requirements:</p><p>• English level Solid B1+ / B2</p><p>• University graduates</p><p><br></p><p>Work Location: </p><p>• Maadi, Cairo</p><p>• Transportation not provided</p><p><br></p>
etisalat cx solutions
Egypt - Cairo
<p>We’re Hiring | <strong>Customer Service Representatives </strong></p><p><br></p><p>We are looking for qualified <strong>Customer Service Representatives</strong> to join our team in <strong>Maadi</strong>. The role involves handling inbound calls and providing professional customer support. <strong>Morning shifts are available for females.</strong></p><p><br></p><p><strong> Location:</strong> Degla, Maadi</p><p><br></p><p><strong>Job Requirements</strong></p><p>• University graduates only (graduation certificate is mandatory).</p><p>• English proficiency: B2 level or above.</p><p>• Males applicants must have completed, been exempted from, or have a valid postponement of military service.</p><p><br></p><p><strong>Benefits</strong></p><p>• Social and medical insurance.</p><p>• Fully paid training and business line.</p><p>• Performance bonuses and referral program.</p><p>• Career growth opportunities within 6 months.</p><p>• Potential opportunities to travel to the UAE.</p><p><br></p><p><strong>Working Conditions</strong></p><p>• 5 working days and 2 rotational days off.</p><p>• 8 working hours plus a 1-hour break.</p><p>• Females shifts end by 9 PM at the latest.</p><p>• Males shifts follow rotational schedules.</p><p>• Transportation is not provided.</p><p><br></p><p><strong>Interview Process: </strong>Online interviews.</p><p><br></p><p> <strong>How to Apply</strong></p><p><br></p><p>Interested candidates who meet the requirements can send their CV directly to me via WhatsApp or complete the application form below to proceed with their application.</p><p><br></p><p><strong> WhatsApp</strong>: https://wa.me/201118009453</p><p><br></p><p><strong> Google Form: </strong>https://forms.gle/RQBw8zhMEzBS9EqJ8</p><p><br></p><p>#Hiring #B2B #CustomerService #CustomerServiceRepresentative #CallCenterJobs #CallCenterHiring #CareerOpportunities #CallCenterAdvisor #Etisalat #EtisalatUAE #EtisalatCareers #JobsInEgypt #BilingualJobs</p><p><br></p>
etisalat cx solutions
Egypt - Cairo
e& CX Solutions is looking for very good to excellent English speakers to join Etisalat UAE via calls and support UAE customers.<br><br>✅ Requirements:<br> • Graduate of any major<br> • Fluent English speaker<br> • Rotational shifts flexibility<br><br>✔️ What’s in it for you?<br><br> Net Salary up to 15K EGP<br><br> Fast career growth (In-source)<br><br> Social & medical insurance<br><br> 3K bonus<br><br> Referral bonus 6K EGP<br><br> ✈️ Opportunity to travel to UAE<br><br> Maadi – Degla Square (No transportation)
etisalat cx solutions
Egypt - Cairo
<p>We’re currently hiring fluent English speakers for Retention Advisor roles! Your role will be to understand why customers consider canceling their lines and work to retain them by addressing their concerns.</p><p><br></p><p><strong>Job benefits:</strong></p><ul><li>Net salary <strong>14,500 EGP</strong>/Month (12,500 basic, 2,500 KPIs)</li><li>Transportation allowance 750 EGP</li><li><strong>Unlimited </strong>Commissions</li><li>Social and Medical insurance</li><li>Free VPN line</li></ul><p><br></p><p><strong>Working conditions:</strong></p><ul><li>8 working hours, 1 hour break (rotational shifts)</li><li>2 days off (Rotational)</li></ul><p><br></p><p><strong>Job Requirements:</strong></p><ul><li><strong>Excellent </strong>up to <strong>fluent </strong>in English (B2)</li><li>Strong interpersonal skills</li><li>previous experience is a plus</li><li>Location:<strong> Mohandseen (</strong>no transportation provided)</li></ul>
etisalat cx solutions
Egypt - Cairo
<p><strong>About etisalat CX Solutions:</strong></p><p>It’s one of etisalat's affiliates that offers business process outsourcing services. With Our highly skilled team, cutting-edge technology, and a decade of expertise in empowering business growth, we enable you to optimize operations and enhance customer experiences. etisalat cx solutions cater excellence to your ever-changing lifestyle and ever-expanding demands – covering not only business process outsourcing, but a wide collection of services that suit your various needs. We will continue to be your trusted companion and consultant, enabling connectivity and everything beyond, accelerating the digital world and pioneering future-forward spaces.</p><p><br></p><p><strong>Main Responsibilities:</strong></p><ol><li>Perform manual testing for web and mobile applications.</li><li>Identify, document, and track bugs.</li><li>Perform SIT, functional, sanity and regression.</li><li>Collaborate with the development team to ensure product quality.</li><li>Execute test cases and support the QA process.</li></ol><p><br></p><p><strong>Main Requirements</strong></p><p><br></p><ol><li>1 year of experience in QA or software testing.</li><li>Bachelor's degree in Computer Science, Engineering, or a related field.</li><li>Basic knowledge of QA methodologies and tools.</li><li>Basic knowledge of databases (SQL).</li><li>Basic knowledge of Postman / API testing.</li><li>Ability to perform Quality Auditing effectively.</li><li>Good communication and documentation skills.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong attention to detail and commitment to delivering high-quality results.</li><li>Ability to work collaboratively within diverse teams in a fast-paced environment.</li></ol><p><br></p><ul><li>Bonus point: having a telecommunications background.</li></ul>
etisalat cx solutions
Egypt - Cairo
<p>e& CX Solutions is hiring very good English up to Excellent English speakers to be a customer service advisor responsible for handling UAE customers through calls. (Etisalat UAE MSE account).</p><p><br></p><p>Job requirements: </p><p>.Grad of any major </p><p>.Very good up to Excellent English speakers (B2/B1+)</p><p>.Flexibility with rotational shifts </p><p><br></p><p>Job Benefits:</p><p>.Salary up to 19000 net</p><p>Up to 700 AED commission</p><p>.Cola increase from the joining date (20%)</p><p>.career path (insource)</p><p>.Social and medical insurance </p><p>.Free VPN line</p><p>.Salary annual increase </p><p>.bonus program (3k eg)</p><p>.chance for promoted after 6 months</p><p>.Unlimited commission </p><p>.Referral program (6k eg)</p><p>.Opportunity To travel To UAE </p><p><br></p><p>Location:Maadi, Degla Square (No transportation provided)</p>
etisalat cx solutions
Egypt - Cairo
<p>e& Cx Solutions is hiring now customer service agents for Multi-Skill account.</p><p><br></p><p>Salary & Benefits</p><p>• 15,000 EGP/month (net & allowances included)</p><p>• Unlimited Sales commission </p><p>• Top achievers bonus(up to 3,000 EGP)</p><p>• Free VPN line (Business plan – 1,000 EGP/month)</p><p>• Medical & Social Insurance</p><p>• Referral Program up to 2K</p><p>• Fully paid training: 12,547 EGP/month</p><p><br></p><p>Working Conditions</p><p>• 8 working hours + 1-hour break</p><p>• 5 working days / 2 rotational days off</p><p>• Females: latest shift ends at 10 PM </p><p><br></p><p>Requirements:</p><p>• English level Solid B1+ / B2</p><p>• University graduates</p><p><br></p><p>Work Location: </p><p>• Maadi, Cairo</p><p>• Transportation not provided</p>
etisalat cx solutions
Egypt - Cairo
<p>Etisalat CX Solutions EG is Hiring | Chat & Email Account</p><p><br></p><p>We are looking for B2 English speakers to join our Chat & Email Customer Service team in Maadi, Cairo.</p><p><br></p><p>Job Responsibilities:</p><p><br></p><p>• Communicate with customers via chats and outbound calls.</p><p>• Respond promptly to customer inquiries and resolve complaints professionally.</p><p>• Process orders, forms, applications, and service requests.</p><p>• Handle mobile service inquiries.</p><p>• Handle home services and fixed-line service inquiries.</p><p>• Ensure customer satisfaction by providing professional customer support.</p><p><br></p><p>Requirements:</p><p><br></p><p>- B2 English proficiency.</p><p>- University Gr@.ds.</p><p>- Fresh graduates are welcome to apply!</p><p><br></p><p>Benefits:</p><p><br></p><p>* Net salary up to EGP 17,500.</p><p>* Paid training.</p><p>* Career growth and promotion opportunities.</p><p>* Social and medical insurance.</p><p>* Free VPN line provided.</p><p><br></p><p>- Work Location: Maadi, Cairo.</p><p><br></p><p>Interested candidates are welcome to send their CV and an English voice note introducing themselves to 01118001361.</p>
etisalat cx solutions
Egypt - Cairo
We’re Hiring at Etisalat UAE – Customer Service Advisor (Non-Voice) <br>e& CX Solutions is looking for very good to excellent English speakers to join Etisalat UAE (Chats Account) and support UAE customers.<br><br>✅ Requirements:<br> • Graduate of any major<br> • English B2<br> • Rotational shifts flexibility <br><br>✔️ What’s in it for you?<br><br> Net Salary 17,500 EGP<br><br> Fast career growth (In-source)<br><br> Social & medical insurance<br><br> 3K bonus<br><br> Referral bonus 6K EGP<br><br> ✈️ Opportunity to travel to UAE<br><br> Maadi – Degla Square (No transportation)
etisalat cx solutions
Egypt - Cairo
e& CX Solutions is looking for very good to excellent English speakers to join Etisalat UAE via calls and support UAE customers.<br><br>✅ Requirements:<br> • Graduate of any major<br> • Fluent English speaker<br> • Rotational shifts flexibility<br><br>✔️ What’s in it for you?<br><br> Net Salary up to 15K EGP<br><br> Fast career growth (In-source)<br><br> Social & medical insurance<br><br> 3K bonus<br><br> Referral bonus 6K EGP<br><br> ✈️ Opportunity to travel to UAE<br><br> Maadi – Degla Square (No transportation)
etisalat cx solutions
Egypt - Cairo
e& CX Solutions is looking for very good to excellent English speakers to join Etisalat UAE via calls and support UAE customers.<br><br>✅ Requirements:<br> • Graduate of any major<br> • Fluent English speaker<br> • Rotational shifts flexibility<br><br>✔️ What’s in it for you?<br><br> Net Salary up to 15K EGP<br><br> Fast career growth (In-source)<br><br> Social & medical insurance<br><br> 3K bonus<br><br> Referral bonus 6K EGP<br><br> ✈️ Opportunity to travel to UAE<br><br> Maadi – Degla Square (No transportation)
etisalat cx solutions
Egypt - Cairo
<p>e& CX Solutions is hiring very good English up to Excellent English speakers to be a customer service advisor responsible for handling UAE customers through calls. (Etisalat UAE MSE account).</p><p><br></p><p>Job requirements: </p><p>.Grad of any major </p><p>.Very good up to Excellent English speakers (B2/B1+)</p><p>.Flexibility with rotational shifts </p><p><br></p><p>Job Benefits:</p><p>.Salary up to 19000 net</p><p>Up to 700 AED commission</p><p>.Cola increase from the joining date (20%)</p><p>.career path (insource)</p><p>.Social and medical insurance </p><p>.Free VPN line</p><p>.Salary annual increase </p><p>.bonus program (3k eg)</p><p>.chance for promoted after 6 months</p><p>.Unlimited commission </p><p>.Referral program (6k eg)</p><p>.Opportunity To travel To UAE </p><p><br></p><p>Location:Maadi, Degla Square (No transportation provided)</p>
etisalat cx solutions
Egypt - Cairo
<p>We’re currently hiring fluent English speakers for Retention Advisor roles! Your role will be to understand why customers consider canceling their lines and work to retain them by addressing their concerns.</p><p><br></p><p><strong>Job benefits:</strong></p><ul><li>Net salary <strong>14,500 EGP</strong>/Month (12,500 basic, 2,500 KPIs)</li><li>Transportation allowance 750 EGP</li><li><strong>Unlimited </strong>Commissions</li><li>Social and Medical insurance</li><li>Free VPN line</li></ul><p><br></p><p><strong>Working conditions:</strong></p><ul><li>8 working hours, 1 hour break (rotational shifts)</li><li>2 days off (Rotational)</li></ul><p><br></p><p><strong>Job Requirements:</strong></p><ul><li><strong>Excellent </strong>up to <strong>fluent </strong>in English (B2)</li><li>Strong interpersonal skills</li><li>previous experience is a plus</li><li>Location:<strong> Mohandseen (</strong>no transportation provided)</li></ul>
etisalat cx solutions
Egypt - Cairo
<p><strong>Company Description</strong> At etisalat CX Solutions, every digital interaction is designed to strengthen customer relationships and generate measurable business value. The company focuses on turning customer experience strategies into reality through clear objectives, disciplined methodologies, and dedicated resources. Teams work with clients to create efficient, high-quality customer journeys that drive tangible performance outcomes. etisalat CX Solutions emphasizes precision, consistency, and continuous improvement to deliver exceptional customer experiences. By partnering with the company, organizations gain a trusted provider committed to creating meaningful and sustainable results.</p><p><strong>Role Description</strong> This is a full-time, on-site role for English-speaking Call Center Agents – B2B, based in Qesm El Maadi. The role involves handling inbound and outbound calls with business customers, responding to inquiries, providing product and service information, and resolving issues in a professional and timely manner. Agents will document interactions accurately in internal systems, follow defined scripts and procedures, and escalate complex cases when needed. Daily tasks include meeting service-level targets, adhering to quality standards, and collaborating with team leaders to improve customer satisfaction. The role also requires maintaining up-to-date knowledge of offerings, promotions, and policies relevant to B2B clients.</p><p><strong>Qualifications</strong></p><p> </p><ul><li>Strong English communication skills, including clear speaking, active listening, and professional business writing.</li><li>Customer service abilities, such as handling inquiries, resolving complaints, and managing difficult conversations with composure.</li><li>Basic computer and CRM system skills, including accurate data entry, multitasking between applications, and using call center tools.</li><li>Time management and organization skills to handle high call volumes, prioritize tasks, and meet performance targets.</li><li>Previous experience in call centers, customer support, or B2B environments is preferred.</li><li>Ability to work on-site in Qesm El Maadi and adhere to scheduled shifts and attendance requirements.</li><li>High school diploma or equivalent; additional education in business, communications, or related fields is an advantage.</li><li>Positive, solution-oriented attitude with a commitment to teamwork, continuous learning, and delivering excellent customer experiences.</li></ul><p><br></p><p><br></p><p><br></p><p>e& Cx Solutions Currently hiring English Speakers for the corporate account (English Account |/ B2B) with opportunity to travel to UAE or get promoted after 6 months</p><p>• B1+/ B2 English speakers</p><p>• Salary 19,000 NET</p><p>•Commission equivalent 700 AED monthly</p><p>•Social & Medical insurance</p><p>• Referral program upto 6k/Month</p><p>•Training Fully paid</p><p>• Quarter bonus for top achievers 3k</p><p>•free business line</p><p>•University Graduate</p><p>Location Maadi (Transportation not provided)</p>
etisalat cx solutions
Egypt - Cairo
e& CX Solutions is looking for very good to excellent English speakers to join Etisalat UAE via calls and support UAE customers.<br><br>✅ Requirements:<br> • Graduate of any major<br> • Fluent English speaker<br> • Rotational shifts flexibility<br><br>✔️ What’s in it for you?<br><br> Net Salary up to 15K EGP<br><br> Fast career growth (In-source)<br><br> Social & medical insurance<br><br> 3K bonus<br><br> Referral bonus 6K EGP<br><br> ✈️ Opportunity to travel to UAE<br><br> Maadi – Degla Square (No transportation)
etisalat cx solutions
Egypt - Cairo
<p>Benefits</p><p>- Net Salary Up to 19k & Fully Paid Training</p><p>- Monthly Commission equivalent to up to 700 AED</p><p>- Promotion & Career Path</p><p>- Free VPN line Provided</p><p>- Medical & Social insurance.</p><p><br></p><p>- For B1+ Up to B2 English Speakers (Gr@..ds).</p><p><br></p><p>• Work Location: Maadi, Cairo.</p><p><br></p><p>If you’re interested, kindly send your CV and a voice note introducing yourself in English to 01118001361</p>
etisalat cx solutions
Egypt - Cairo
<p>e& Cx Solutions is hiring now customer service agents for Multi-Skill account.</p><p><br></p><p>Salary & Benefits</p><p>• 15,000 EGP/month (net & allowances included)</p><p>• Unlimited Sales commission </p><p>• Top achievers bonus(up to 3,000 EGP)</p><p>• Free VPN line (Business plan – 1,000 EGP/month)</p><p>• Medical & Social Insurance</p><p>• Referral Program up to 2K</p><p>• Fully paid training: 12,547 EGP/month</p><p><br></p><p>Working Conditions</p><p>• 8 working hours + 1-hour break</p><p>• 5 working days / 2 rotational days off</p><p>• Females: latest shift ends at 10 PM </p><p>Requirements:</p><p>• English level Solid B1+ / B2</p><p>• University graduates</p><p><br></p><p>Work Location: </p><p>• Maadi, Cairo</p><p>• Transportation not provided</p><p><br></p>