AccorHotel jobs
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Jobs Found
AccorHotel
Egypt - Giza
<p>We are seeking an experienced and dynamic Housekeeping Manager to join our team in Giza, Egypt. In this pivotal role, you will oversee all housekeeping operations, ensuring exceptional cleanliness standards and guest satisfaction. You will lead, motivate, and develop dedicated housekeeping teams while maintaining operational efficiency and cost-effectiveness. This position offers an exciting opportunity to make a meaningful impact on our organization's success through your leadership, attention to detail, and unwavering commitment to excellence.</p><ul><li>Coordinate and supervise housekeeping staff activities, including scheduling, task assignments, and performance monitoring to ensure optimal team productivity and service delivery</li><li>Organize and oversee the cleaning of guest rooms and common areas in accordance with organizational standards, quality benchmarks, and property-level requirements</li><li>Establish and implement standardized work processes, cleaning protocols, and operational procedures to maintain consistency across all areas while driving continuous improvement</li><li>Conduct regular quality inspections of housekeeping work, identify deficiencies, and implement corrective actions to maintain high cleanliness standards across all facilities</li><li>Foster a guest-centric culture by ensuring continuous guest satisfaction through exceptional service delivery and responsiveness to feedback</li><li>Collaborate effectively with department heads, front desk personnel, and management teams to address guest concerns and coordinate interdepartmental initiatives</li><li>Manage inventory of housekeeping equipment, supplies, and materials; monitor stock levels, place orders, and optimize resource utilization</li><li>Participate in the recruitment and selection process for housekeeping staff; conduct onboarding and training programs to ensure competency and alignment with organizational standards</li><li>Manage relationships with external staffing agencies and optimize labor costs while maintaining service quality</li><li>Coordinate with laundry services and external vendors to ensure timely and quality service delivery</li><li>Develop and manage the housekeeping department budget; analyze labor and material costs to identify opportunities for optimization and efficiency improvements</li><li>Ensure strict compliance with hygiene standards, workplace safety regulations, and proper chemical handling procedures across all operations</li><li>Analyze operational metrics and performance data to drive continuous improvement initiatives and achieve departmental goals</li><li>Mentor and motivate team members, fostering a positive, inclusive work environment that encourages professional growth and development</li><li>Resolve conflicts and address operational challenges with resilience, decisiveness, and transparencyCompany Description</li></ul><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><p>Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster.Qualifications </p><ul><li>Proven experience as a Housekeeping Manager or similar leadership role in a hospitality or facilities management environment</li><li>Excellent leadership and interpersonal communication skills with the ability to inspire, motivate, and effectively manage diverse teams</li><li>Strong guest-centric mindset with a courteous, professional demeanor and genuine passion for delivering exceptional customer service</li><li>Demonstrated ability to maintain high standards of precision and attention to detail in all work processes</li><li>Exceptional problem-solving capabilities and strong stress management skills to handle operational challenges effectively</li><li>Proficiency in budget management, cost analysis, and financial optimization within departmental operations</li><li>Comprehensive knowledge of hygiene standards, workplace safety regulations, and proper chemical handling and storage procedures</li><li>Proven experience with staff scheduling, workforce planning, and labor cost management</li><li>Demonstrated ability to conduct quality inspections, implement quality assurance measures, and drive continuous improvement initiatives</li><li>Experience in vendor and supplier management, including negotiation and relationship building</li><li>Strong organizational and time management skills with the ability to prioritize multiple tasks and meet deadlines</li><li>Proven capability in training, onboarding, and developing housekeeping staff to achieve performance standards</li><li>Proficiency in inventory management and procurement processes</li><li>Analytical mindset with the ability to interpret operational data and metrics to inform strategic decision-making</li><li>Flexibility and resilience in adapting to changing operational needs and organizational priorities</li><li>Commitment to fostering an inclusive, collaborative, and supportive team environment</li><li>Strong conflict resolution and performance management skills</li><li>Preferred: Hospitality management certification or relevant professional qualification</li><li>Preferred: Multilingual abilities to support diverse team and guest interactions</li></ul><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Proven experience as a Housekeeping Manager or similar leadership role in a hospitality or facilities management environment</li> <li>Excellent leadership and interpersonal communication skills with the ability to inspire, motivate, and effectively manage diverse teams</li> <li>Strong guest-centric mindset with a courteous, professional demeanor and genuine passion for delivering exceptional customer service</li> <li>Demonstrated ability to maintain high standards of precision and attention to detail in all work processes</li> <li>Exceptional problem-solving capabilities and strong stress management skills to handle operational challenges effectively</li> <li>Proficiency in budget management, cost analysis, and financial optimization within departmental operations</li> <li>Comprehensive knowledge of hygiene standards, workplace safety regulations, and proper chemical handling and storage procedures</li> <li>Proven experience with staff scheduling, workforce planning, and labor cost management</li> <li>Demonstrated ability to conduct quality inspections, implement quality assurance measures, and drive continuous improvement initiatives</li> <li>Experience in vendor and supplier management, including negotiation and relationship building</li> <li>Strong organizational and time management skills with the ability to prioritize multiple tasks and meet deadlines</li> <li>Proven capability in training, onboarding, and developing housekeeping staff to achieve performance standards</li> <li>Proficiency in inventory management and procurement processes</li> <li>Analytical mindset with the ability to interpret operational data and metrics to inform strategic decision-making</li> <li>Flexibility and resilience in adapting to changing operational needs and organizational priorities</li> <li>Commitment to fostering an inclusive, collaborative, and supportive team environment</li> <li>Strong conflict resolution and performance management skills</li> <li>Preferred: Hospitality management certification or relevant professional qualification</li> <li>Preferred: Multilingual abilities to support diverse team and guest interactions</li></ul></div>
AccorHotel
Egypt - Alexandria
<p>Monitors and follows the daily Kids Club duty schedules, activity programs, and staff assignments to ensure smooth and efficient operation.</p><ul><li><p>Ensures that all planned children's activities, entertainment programs, games, and recreational events are prepared and conducted according to the daily schedule and hotel standards.</p></li><li><p>Welcomes children and their parents in a friendly, professional, and enthusiastic manner, providing a warm and memorable guest experience in line with Rixos hospitality standards.</p></li><li><p>Ensures that all children are registered upon arrival and released only to authorized parents or guardians in accordance with established hotel procedures.</p></li><li><p>Maintains continuous supervision of children participating in Kids Club activities and ensures compliance with approved child-to-staff ratios and safety requirements.</p></li><li><p>Organizes and conducts age-appropriate indoor and outdoor activities, including arts and crafts, drawing, painting, storytelling, music, dance, sports, team games, treasure hunts, and educational activities.</p></li><li><p>Develops creative and innovative activity concepts to enhance children's engagement and maintain high entertainment standards.</p></li><li><p>Participates in the preparation and implementation of weekly and monthly Kids Club activity programs, special events, themed days, seasonal celebrations, and family entertainment activities.</p></li><li><p>Ensures that all activities are conducted according to the children's age groups, individual abilities, interests, and specific needs.</p></li><li><p>Ensures that the Kids Club environment remains safe, clean, hygienic, organized, and attractive at all times.</p></li><li><p>Frequently inspects the Kids Club facilities, play areas, toys, games, furniture, and equipment to ensure proper maintenance and safe conditions.</p></li><li><p>Ensures that all toys, materials, and equipment are used correctly and reports damaged, missing, or potentially hazardous items to the immediate supervisor.</p></li><li><p>Establishes and maintains the highest possible standards of child safety, hygiene, supervision, and safeguarding in accordance with hotel procedures and applicable local legislation.</p></li><li><p>Ensures compliance with all child protection policies and maintains appropriate professional boundaries when interacting with children.</p></li><li><p>Follows established procedures for accidents, injuries, emergencies, lost children, behavioral concerns, and other incidents, reporting all relevant cases immediately to the responsible supervisor.</p></li><li><p>Ensures that all relevant information regarding children's allergies, medical conditions, special requirements, and emergency contacts is handled in accordance with hotel procedures and applicable privacy requirements.</p></li><li><p>Maintains accurate records of children's attendance, registration, activities, incidents, and any other required operational documentation.</p></li><li><p>Ensures that parents are appropriately informed about activity schedules, children's participation, and relevant incidents or concerns in accordance with hotel procedures.</p></li><li><p>Monitors children's behavior and encourages respect, teamwork, sharing, creativity, social interaction, and positive communication among participants.</p></li><li><p>Handles parents' and children's complaints professionally and refers matters to the Kids Club Supervisor or Entertainment Manager whenever necessary.</p></li><li><p>Coordinates with the Entertainment Department and other relevant hotel departments to ensure the successful implementation of children's entertainment programs and special events.</p></li><li><p>Supports the organization of mini-discos, family activities, themed parties, competitions, celebrations, and other entertainment events according to the hotel's entertainment calendar.</p></li><li><p>Ensures that all activity areas and equipment are properly prepared before each session and returned to their appropriate storage areas after use.</p></li><li><p>Reviews personal appearance, uniform condition, grooming, personal hygiene, and professional conduct in accordance with hotel standards.</p></li><li><p>Attends departmental briefings, staff meetings, training sessions, and performance evaluations as required by management.</p></li><li><p>Ensures effective communication and proper handover of all relevant operational information to colleagues and the immediate supervisor.</p></li><li><p>Demonstrates a positive attitude, professional behavior, teamwork, and a proactive approach to guest satisfaction.</p></li><li><p>Remains updated on children's entertainment trends, creative activities, recreational games, educational concepts, and best practices in child supervision.</p></li><li><p>Uses hotel supplies, toys, equipment, stationery, and activity materials responsibly and minimizes unnecessary consumption and wastage.</p></li><li><p>Ensures that all emergency exits and evacuation routes within the Kids Club and related areas remain clean, accessible, and free from obstructions.</p></li><li><p>Implements environmentally responsible practices by minimizing paper and material consumption, separating waste appropriately, and encouraging awareness of environmental protection.</p></li><li><p>Ensures that cleaning materials and chemicals are handled, stored, and used safely in accordance with hotel procedures and applicable legislation.</p></li><li><p>Carries out all responsibilities related to the quality management, health and safety, and other management systems implemented at the hotel.</p></li><li><p>Familiarizes themselves with the hotel's internal policies, emergency procedures, fire safety regulations, and applicable operational standards.</p></li><li><p>Participates actively in achieving departmental objectives, improving guest satisfaction, and maintaining the quality of the hotel's entertainment services.</p></li><li><p>Carries out all other duties assigned by the immediate supervisor, Entertainment Manager, or hotel management that are not specified in this job descriptionCompany Description</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Education:</strong> At least a high school diploma or vocational qualification. A qualification in childcare, early childhood education, recreation, sports, arts, or a related field is an advantage.</p><p><strong>Experience:</strong> Practical experience in children's entertainment, childcare, recreational activities, education, or hospitality is preferred. Previous experience in a luxury hotel or international resort is an advantage.</p><p><strong>Foreign Language:</strong> At least an intermediate level of English. Knowledge of additional foreign languages is an advantage.</p><p><strong>Courses and Training:</strong> Prior attendance at courses or seminars related to childcare, children's entertainment, first aid, health and safety, hygiene, and child safeguarding is preferred. Required certifications must comply with applicable local legislation and hotel policy.</p><p><strong>Computer Literacy:</strong> Basic computer skills, including the use of standard office applications, activity schedules, attendance records, and departmental communication systems.</p><p><strong>Skills:</strong> Has excellent communication and interpersonal skills and demonstrates a genuine interest in working with children. Possesses creativity, patience, enthusiasm, organizational ability, and the capacity to conduct entertaining and age-appropriate activities. Has knowledge of children's recreational games, arts and crafts, sports, music, dance, and group activities. Demonstrates awareness of child safety, safeguarding, hygiene, emergency procedures, and guest service standards. Has the ability to work effectively in a multicultural environment, cooperate with colleagues, and contribute to the delivery of a high-quality guest experience in accordance with Swissotel hospitality standards.</p>
AccorHotel
Egypt - Cairo
<ul><li>Ensuring a positive dining experience, handling complaints, and maintaining high service standards</li><li>Keeping customers happy, getting their feedback on the experience and handling complaints</li><li>Controlling operational costs and identifying ways to cut waste</li><li>Create detailed reports on weekly, monthly and annual revenues and expenses</li><li>Ensure that the restaurant is stocked with necessary supplies at all times</li><li>Develop and implement strategies to attract new customers and retain existing ones, including promotions, special events, and menu updates</li><li>Maintaining safety and food quality standards</li><li>Coaching staff, fostering a positive work environment, and supporting team growth and productivity</li><li>Recruiting, interviewing and training staff to follow restaurant procedures</li><li>Organizing schedules, keeping track of employees hours and recording payroll data</li><li>Appraising staff performance and disciplining or retraining employees to correct poor performanceCompany Description</li></ul><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><p>Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster.Qualifications </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in hospitality; food service management in luxury hotels or resorts</li><li>Strong leadership, organizational, and decision-making skills</li><li>Knowledge of food safety, health regulations, and operational procedures</li><li>Excellent communication and customer service abilities</li></ul>
AccorHotel
Egypt - Cairo
Job Description <div> <p>We are seeking a professional and empathetic Assistant Guest Relations Manager to join our hospitality team in Marsa Alam, Egypt. In this role, you will serve as a key point of contact for our guests, providing exceptional support and ensuring memorable experiences. As a bilingual professional fluent in German and French, you will bridge communication gaps and deliver personalized service to our diverse international clientele. This position combines guest relations expertise with administrative support, requiring someone who is organized, efficient, and genuinely passionate about guest satisfaction.</p> <ul> <li>Greet and welcome guests with warmth and professionalism, ensuring a positive first impression</li> <li>Address guest inquiries, concerns, and requests in German and French, providing timely and effective solutions</li> <li>Coordinate with various departments to fulfill guest requests and resolve issues promptly</li> <li>Maintain detailed guest records and documentation using property management systems</li> <li>Assist in organizing guest activities, excursions, and special events</li> <li>Provide cultural orientation and local information to international guests</li> <li>Handle guest complaints with empathy and professionalism, working toward satisfactory resolutions</li> <li>Support the Guest Relations Manager with administrative tasks, scheduling, and correspondence</li> <li>Ensure compliance with company policies and hospitality standards</li> <li>Contribute to a welcoming environment that encourages guest loyalty and positive reviews</li> <li>Perform other duties as assigned to support overall guest satisfaction objectives</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Fluent proficiency in German and French (written and verbal); English proficiency required</li> <li>Proven experience in guest relations, customer service, or hospitality industry</li> <li>Excellent interpersonal and communication skills</li> <li>Strong organizational and time management abilities</li> <li>Problem-solving mindset with the ability to handle challenging situations calmly</li> <li>Cultural awareness and sensitivity to diverse guest backgrounds</li> <li>Proficiency with guest management systems and Microsoft Office applications</li> <li>Ability to multitask and work efficiently in a fast-paced environment</li> <li>Professional demeanor with a friendly and empathetic approach</li> <li>Flexibility to work varied shifts, including weekends and holidays as required</li> <li>Preferred: Previous experience in a resort or hotel setting</li> <li>Preferred: Experience with multilingual guest services</li></ul></div>
AccorHotel
Egypt - Giza
Job Description <div> <p>We are seeking a detail-oriented and professional Senior Housekeeping Supervisor to join our team in Giza, Egypt. In this supervisory role, you will oversee daily housekeeping operations, manage staff performance, and ensure the highest standards of cleanliness and facility maintenance across our organization. You will be responsible for leading a team of housekeeping professionals while maintaining compliance with health, safety, and quality standards.</p> <ul> <li>Supervise and coordinate housekeeping staff, including scheduling, task assignment, and performance management</li> <li>Conduct regular inspections of all areas to ensure cleaning standards meet organizational requirements and guest expectations</li> <li>Develop and implement efficient cleaning procedures and protocols that optimize productivity and maintain quality</li> <li>Train and onboard new housekeeping staff members on cleaning techniques, safety procedures, and company policies</li> <li>Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and cost-effective procurement</li> <li>Address and resolve staff concerns, conflicts, and performance issues in a professional and timely manner</li> <li>Monitor compliance with health, safety, and sanitation regulations, including proper handling of chemicals and equipment</li> <li>Prepare and submit reports on housekeeping operations, including staff performance metrics and maintenance issues</li> <li>Communicate effectively with other departments to coordinate services and address facility needs</li> <li>Maintain a safe and organized work environment for all housekeeping team members</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Minimum 3-5 years of experience in housekeeping operations within a hospitality or corporate environment</li> <li>Minimum 2 years of supervisory or team leadership experience</li> <li>Strong knowledge of cleaning protocols, best practices, and industry standards</li> <li>Proficiency in staff scheduling, performance evaluation, and team management</li> <li>Excellent organizational and time management skills</li> <li>Demonstrated ability to maintain attention to detail in quality control and inspections</li> <li>Strong communication and interpersonal skills with the ability to lead and motivate diverse teams</li> <li>Problem-solving abilities and capacity to handle operational challenges efficiently</li> <li>Knowledge of health, safety, and sanitation regulations and compliance requirements</li> <li>Proficiency in inventory management and basic budget tracking</li> <li>Ability to work flexible hours, including early mornings and weekends as needed</li> <li>Preferred: Experience with housekeeping management software or facility management systems</li> <li>Preferred: Training and development experience for staff members</li></ul></div>
AccorHotel
Egypt - Giza
Job Description <div> <p>We are seeking an experienced and visionary Director of Housekeeping to lead our housekeeping operations in Giza, Egypt. In this pivotal leadership role, you will oversee all aspects of housekeeping operations, manage a large and diverse team, and drive excellence in guest satisfaction and operational efficiency. The ideal candidate will combine strategic thinking with hands-on operational expertise, fostering a culture of innovation, accountability, and continuous improvement while maintaining the highest standards of cleanliness and service quality.</p> <ul> <li>Develop and execute comprehensive departmental strategy, goals, and performance metrics in alignment with the hotel's overall vision and business objectives.</li> <li>Lead, mentor, and inspire a large housekeeping team of 200+ staff members, fostering a collaborative and inclusive work environment that promotes professional growth and colleague engagement.</li> <li>Establish and maintain departmental policies, procedures, and operational standards that ensure consistent service delivery and guest satisfaction across all areas.</li> <li>Oversee budget planning, financial forecasting, and labor cost management to optimize resource allocation while maintaining service quality and team morale.</li> <li>Plan, coordinate, and execute deep-cleaning cycles, preventative maintenance programs, and strategic projects for guest rooms and public areas.</li> <li>Collaborate with Engineering, Maintenance, and other departments to address operational requirements and achieve facility standards.</li> <li>Monitor and analyze guest feedback and satisfaction metrics, implementing corrective actions to enhance the guest experience.</li> <li>Manage labor scheduling, vacation planning, and productivity tracking to ensure efficient staffing aligned with occupancy and business demand.</li> <li>Ensure adequate supply chain management for linen, guest amenities, and cleaning materials while maintaining budget compliance.</li> <li>Develop and implement comprehensive training and development programs to enhance team skills, knowledge, and career advancement opportunities.</li> <li>Maintain a safe and compliant work environment by overseeing health and safety programs, WCB and WHMIS training, and adherence to all regulatory requirements.</li> <li>Champion environmental sustainability initiatives and recycling programs in collaboration with relevant departments, ensuring alignment with hotel policies.</li> <li>Drive departmental participation in hotel committees and support the implementation of corporate initiatives and strategic rollouts.</li> <li>Conduct regular performance reviews, provide constructive feedback, and manage performance improvement plans to ensure accountability and excellence.</li> <li>Perform other duties as assigned to support organizational objectives.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <p>**Required Qualifications:**</p> <ul> <li>Minimum 5+ years of progressive leadership experience at the Director or Senior Manager level within the Housekeeping department of a large luxury hotel (200+ rooms).</li> <li>Proven track record of successfully leading, motivating, and developing large teams in a fast-paced, high-pressure environment.</li> <li>Strong financial acumen with demonstrated experience in budget management, forecasting, labor cost control, and financial analysis.</li> <li>Exceptional organizational and project management skills with the ability to prioritize multiple initiatives and deliver results on time.</li> <li>Advanced proficiency with computer systems including Oracle Cloud and Microsoft Windows applications.</li> <li>Comprehensive knowledge of housekeeping operations, standards, and best practices in luxury hospitality.</li> <li>Strong interpersonal and communication skills with the ability to collaborate effectively across all organizational levels and departments.</li> <li>Demonstrated problem-solving abilities and analytical mindset with a focus on continuous improvement and innovation.</li> <li>Flexibility and willingness to provide hands-on operational support, including room inspections, quality assurance, and shift coverage as needed.</li> <li>Knowledge of health and safety compliance requirements, including WCB and WHMIS standards.</li> </ul> <p>**Preferred Qualifications:**</p> <ul> <li>University degree or college diploma in Hospitality Management or related field.</li> <li>Experience with HotSOS and ALICE property management systems.</li> <li>Familiarity with environmental sustainability programs and green hospitality initiatives.</li> <li>Experience managing vendor and supplier relationships.</li> <li>Background in training program development and staff onboarding processes.</li> <li>Knowledge of local labor laws and regulations specific to Egypt or the Middle East region.</li></ul></div>
AccorHotel
Egypt - Alexandria
Job Description <ul> <li>To balance and audit all Front Office postings and settlements.</li> <li>To verify that all departments have posted all their revenues.</li> <li>To verify, monitor and review all hotel reports and night audit reports.</li> <li>To be responsible for month-end deadlines and schedules.</li> <li>To reply to the Credit Card Charge Backs from Network International and American Express and response to all Credit Card inquiries.</li> <li>To reconcile Credit Card Commissions on a daily basis.</li> <li>To reconcile the food and beverage point of sale system, for each outlet, to the PMS system and where necessary, record and adjust entries.</li> <li>To monitor front office rebates. Review and balance rebates, paid outs, miscellaneous charges and staff charges to the Property Management System and ensure that each account is properly authorized and has relevant explanations.</li> <li>To review F&B voids to verify authorization and adequate back-up information.</li> <li>To prepare daily operational package that is routed to GM, Controller, F&B Director, & Revenue Director.</li> <li>To Follow-up and report any notes raised by any signatories.</li> <li>To assist with month-end closing and subsequent analysis of bank accounts and other balance sheet accounts as directed by the Accountant.</li> <li>To prepare month end Income journal entries, according to the policy and using standard templates</li> <li>To assist the General Cashier in performing surprise float counts.</li> <li>To report any problems or discrepancies to the Audit Supervisor/Accountant on a daily basis.</li> <li>To replace Audit supervisor in his/her absence.</li> <li>To complete various other accounting tasks and duties as required by accounting management.Company Description</li></ul><p><strong>Desired Candidate Profile</strong></p>Qualifications <br><ul>
<li>Bachelor's degree in Accounting, Finance, or a related field</li>
<li>Minimum of 2 years of experience in income auditing or a similar role, preferably in the hospitality industry</li>
<li>Proficiency in financial management software, including Sun System, Opera, Micros, and Vision</li>
<li>Strong analytical and problem-solving skills with a keen eye for detail</li>
<li>Advanced proficiency in Microsoft Excel and other financial software applications</li>
<li>In-depth knowledge of accounting principles, auditing procedures, and financial reporting standards</li>
<li>Excellent organizational skills with the ability to manage multiple priorities efficiently</li>
<li>Strong communication skills to interact effectively with various departments and stakeholders</li>
<li>Ability to work independently and as part of a team in a fast-paced environment</li>
<li>Commitment to maintaining confidentiality and adhering to ethical standards in financial practices</li>
</ul>
AccorHotel
Egypt - Alexandria
<ul><li>Support procurement activities by obtaining quotations, conducting market surveys, and ensuring competitive pricing.</li><li>Coordinate with vendors to ensure timely delivery, follow up on undelivered items, and maintain accurate purchasing records.</li><li>Assist the Purchasing Manager with negotiations, vendor registration, purchase orders, and cost-control initiatives.</li><li>Maintain updated supplier catalogs, inventory records, and procurement documentation to ensure efficient purchasing operations.Company Description</li></ul><p>Accor Hotels & Resorts </p><p>We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or degree in Hospitality or Procurement</li><li>2 to 5 years' experience, depending on education and career background</li><li>Languages: fluent in English</li></ul>
AccorHotel
Egypt - Cairo
<b>Job Description </b><ul> <li>Manage project coordination including Word documents, Excel spreadsheets, Power Point, Video and webcast presentations for internal and external meetings</li> <li>Supports the sales team with writing and maintaining business reviews and sales presentations creating/preparing PowerPoint presentations</li> <li>Generates, runs and formats reports/spreadsheets in Excel</li> <li>Prepare and process all accounting forms including check requests, purchase requisitions, initiative forms, invoice statements, and other related forms</li> <li>Assist clients with questions pertaining to sales and marketing</li> <li>Prepare, review and submit staff expense reports as a proxy on a monthly basis</li> <li>Phone call management for Sales management team</li> <li>Maintains support staff schedules and calendars</li> <li>Serve as a liaison between the sales department and other internal teams like marketing and finance to ensure smooth cross-departmental communication.</li> <li>Track and report on sales metrics, compiling data for regular performance reviews and sales forecasting.Company Description</li></ul>Qualifications<p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor's degree of Hotel Management or Equivalent </li> <li>Professional administrative abilities with a minimum of 3 years directly supporting senior management positions</li> <li>Proficiency in Microsoft Office (Word, Excel, PowerPoint)</li> <li>Experience working in an advertising sales environment strongly preferred</li> <li>Must have an upbeat attitude and ability to work independently</li> <li>Strong organizational abilities, attention to detail, excellent communication, problem-solving, and the ability to multitask independently</li></ul>
AccorHotel
Egypt - Alexandria
<p><br></p> <p> <strong>The Role</strong> </p> <ul> <li> <ul> <li>To assist the Executive Chef and Executive Sous Chef in overseeing the kitchen and stewarding operations of the Hotel</li> <li>To be entrepreneurial and to think beyond the boundaries is expected and not requested</li> <li>To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction</li> <li>To take the time to get to know the guests and to be committed to service excellence</li> <li><p><strong><br></strong></p></li><li> <p> <strong>Key Deliverables and Responsibilities</strong> </p> <p> <strong>Planning & Organizing:</strong> </p> </li> <li>The ability to utilize information on forecasts and reports to enable the planning of a smooth uninterrupted operation and service our guests; i.e. food production, purchasing & manpower planning. </li> <li>The ability to make requisitions of all items needed for the next day.</li> <li>The ability to prioritise, plan and organise your and your teams daily tasks in order to ensure on time delivery as required.</li> <li>Coordinating purchasing for the Kitchen and stewarding departments with the finance team as per the hotel procedures.</li> <li>Daily monitoring of the Food Cost to ensure monthly targets are achieved without undermining the agreed product quality.</li> <li> <p> <strong>Operations:</strong> </p> </li> <li>Train and develop the kitchen and stewarding team in the departmental operating standards.</li> <li>The ability to taste and season the food appropriately and to ensure it is well presented and of the standard and quality required before serving it to the guest.</li> <li>The ability to prepare fermented goods, baked products, cakes, pastries, puddings and desserts using classical and traditional Western Food Techniques.</li> <li>Ensure all kitchen team members are aware of the a la carte Housekeeping & Handyman services available to guests and are skilled in up selling them as a preferred supplier.</li> <li>Maintain a consistent focus on improving the overall flow of the kitchen operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs.</li> <li>To lead and support employees in the achievement of financial, operational and service delivery targets via effective organizational policy and procedural development and appropriate employee training activities.</li> <li> <p> <strong>Administration:</strong> </p> </li> <li>To review the employee schedule and annual leave plan to ensure the correct allocation of resources in order to improve guest satisfaction levels as well as employee productivity and satisfaction.</li> <li>To plan the weekly rota in accordance with the business demands.</li> <li>To ensure kitchen productivity and proactively manage the kitchens working hours.</li> <li>To assist the Executive Chef and Executive Sous Chef in overseeing the implementation of training plan for the department.</li> </ul> </li> </ul><p><strong>Desired Candidate Profile</strong></p><p>Your experience and skills include:<br> Ability to work well under pressure in a fast paced environment<br> Ability to work cohesively and collectively as part of a team<br> Add diplomas/certifications required if needed</p>
AccorHotel
Egypt - Cairo
<ul><li>Be present on time for the shift , ensure being on the standard presentable image of the hotel ( Hair style , uniform & grooming )</li><li>Guest Relation agent has a list of VIP arrival, she is present in the hotel entrance to welcome all the guest entering the hotel and escort them as per their VIP level.</li><li>Check the lobby area in regards to cleanliness, light, ashtray, brochures , take on spot necessary action.</li><li>Make sure that the VIP arrivals for the day are prepared: room assignment as per guest request, transportation & amenities.</li><li>Inspect the VIP rooms in regards to cleanliness, maintenance & amenities; ensure that the standard is respected.</li><li>Check the birthday & honey mooner expected for the day and sent the birthday cake with personalized card of the GM.</li><li>Guest contact: be available in the lobby at the guests, distribute guest comments, up-sell A-Club card member ship, and get feedback from the guests.</li><li>Follow up on the long staying guest requests: give them a courtesy call & send them amenities as per their request.</li><li>To be present in the lobby to escort VIP guest to the exit of the hotel upon check-out.</li><li>Lobby from day time tonight time: Lighting the lobby candles and switch on the light according to the standard.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>-Bachelor's in Tourism , Languages or any related Field.<br> - ( 0-3 ) years experience working with Opera or a related system.<br> - Fluency in English is a must.<br> - Additional languages are a plus.<br> - Passion for guest service.<br> - Excellent written and verbal communication, interpersonal and leadership skills.</p>
AccorHotel
Egypt - Alexandria
<p>Sous Chef Gard mange <br> Ready for a sizzling career move? You will play a pivotal role in our kitchen working alongside a fantastic team. The food you prepare, cook and serve makes our guests smile and wanting more.<br> What is in it for you:<br> Employee benefit card offering discounted rates in Accor worldwide<br> Learning programs through our Academies<br> Opportunity to develop your talent and grow within your property and across the world!<br> Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21<br> What you will be doing:<br> Actively share ideas, opinions and suggestions to improve the environment and menus<br> Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards<br> Communicate effectively with the rest of the team and thrive for guest feedback</p><p>Qualifications </p> <p>Your experience and skills include:<br> Ability to work well under pressure in a fast paced environment<br> Ability to work cohesively and collectively as part of a team<br></p><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <p>Your experience and skills include:<br>
Ability to work well under pressure in a fast paced environment<br>
Ability to work cohesively and collectively as part of a team<br>
</p></div>
AccorHotel
Egypt - Alexandria
<p>We are seeking an experienced and visionary Director of Food and Beverage to lead our dynamic F&B operations in Alexandria, Egypt. In this pivotal leadership role, you will oversee all aspects of food and beverage services, driving operational excellence, profitability, and exceptional guest experiences. You will be responsible for developing and executing a comprehensive F&B strategy that aligns with our organization's brand vision while fostering a collaborative, innovative, and customer-focused culture within your department.</p> <ul> <li>Develop and execute a comprehensive food and beverage operating strategy aligned with the organization's business objectives, ensuring seamless integration of departmental goals into broader operational plans</li> <li>Create and maintain an exceptional atmosphere across all F&B outlets that consistently meets or exceeds guest expectations through meticulous attention to quality, service standards, and operational excellence</li> <li>Recruit, onboard, and mentor a high-performing F&B leadership team, demonstrating strong functional expertise, creativity, and entrepreneurial leadership to drive business success</li> <li>Oversee all F&B departmental operations, including restaurants, bars, banquet facilities, and room service, ensuring adherence to established procedures, policies, and quality standards</li> <li>Analyze and control sales performance, costs, and profitability metrics; develop strategies to maximize departmental revenue while maintaining strict cost discipline and budget compliance</li> <li>Monitor and evaluate food and beverage quality, presentation, and service standards; implement corrective actions to ensure consistent delivery of premium products and services</li> <li>Develop and implement comprehensive staff training programs, conduct regular performance reviews, and create a motivational environment that fosters employee engagement, productivity, and professional development</li> <li>Design innovative menus and beverage offerings that reflect guest preferences, regional tastes, and purchasing power while maintaining brand consistency</li> <li>Manage inventory control, procurement, and equipment maintenance; ensure proper utilization, protection, and replacement of departmental assets and materials</li> <li>Conduct promotional activities and coordinate banquet operations to increase sales and enhance revenue opportunities</li> <li>Prepare, monitor, and manage monthly and annual F&B departmental budgets; develop financial forecasts based on historical data and market trends</li> <li>Ensure compliance with food safety management systems, quality management protocols, and health and safety regulations; participate actively in food safety committees</li> <li>Conduct regular departmental meetings and brainstorming sessions to identify opportunities for improvement, address challenges, and leverage employee talents and insights</li> <li>Implement sustainability initiatives and environmental best practices, including waste reduction, energy conservation, and responsible chemical management</li> <li>Communicate strategic decisions and departmental goals to team members; ensure transparent, effective communication to enhance productivity and organizational alignment</li> <li>Attend management meetings and contribute to hotel-wide initiatives, income planning, and marketing programs</li> <li>Perform additional duties and special projects as assigned by senior managementCompany Description</li></ul><p><strong style="font-size: 11px;"><br></strong></p><p><strong style="font-size: 11px;">Qualifications</strong></p> <p>**Education:**</p> <ul> <li>Bachelor's degree in Hospitality Management, Hotel Management, Culinary Arts, Business Administration, or a related field</li> </ul> <p>**Experience:**</p> <ul> <li>Minimum 6 years of progressive experience in food and beverage operations management, or minimum 2 years of experience in a Director of Food and Beverage position</li> <li>Extensive international or overseas hospitality experience preferred</li> <li>Proven track record of successfully managing multiple F&B outlets and large-scale operations</li> <li>Demonstrated experience in budget management, financial analysis, and revenue optimization</li> </ul> <p>**Language Skills:**</p> <ul> <li>Professional-level English proficiency to communicate effectively with guests, employees, and management</li> </ul> <p>**Technical Skills & Competencies:**</p> <ul> <li>Advanced proficiency in Microsoft Office applications (Word, Excel, PowerPoint)</li> <li>Strong knowledge of food safety management systems and quality assurance protocols</li> <li>Proficiency with F&B management software and point-of-sale (POS) systems</li> <li>Expertise in menu development, culinary trends, and beverage management</li> <li>Advanced analytical and financial management capabilities</li> </ul> <p>**Core Competencies:**</p> <ul> <li>Exceptional leadership and team management abilities with a collaborative, inclusive approach</li> <li>Strategic planning and visionary thinking with the ability to drive organizational change</li> <li>Detail-oriented with strong organizational and time management skills</li> <li>Customer-focused mindset with a commitment to delivering exceptional guest experiences</li> <li>Innovative problem-solving and decisive decision-making capabilities</li> <li>Strong interpersonal and communication skills with the ability to motivate and inspire teams</li> <li>Resilient and adaptable with the flexibility to thrive in a dynamic, fast-paced environment</li> <li>Analytical mindset with the ability to interpret data and drive performance improvements</li> </ul> <p>**Domain Expertise:**</p> <ul> <li>Comprehensive knowledge of food safety regulations, health codes, and industry best practices</li> <li>Familiarity with quality management systems and continuous improvement methodologies</li> <li>Understanding of pandemic preparedness and health safety protocols in hospitality settings</li> <li>Knowledge of environmental sustainability practices and green hospitality initiatives</li> <li>Experience with banquet planning, event management, and special occasion coordination</li></ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor's degree in Hospitality Management, Hotel Management, Culinary Arts, Business Administration, or a related field</li> </ul> <p>**Experience:**</p> <ul> <li>Minimum 6 years of progressive experience in food and beverage operations management, or minimum 2 years of experience in a Director of Food and Beverage position</li> <li>Extensive international or overseas hospitality experience preferred</li> <li>Proven track record of successfully managing multiple F&B outlets and large-scale operations</li> <li>Demonstrated experience in budget management, financial analysis, and revenue optimization</li> </ul> <p>**Language Skills:**</p> <ul> <li>Professional-level English proficiency to communicate effectively with guests, employees, and management</li> </ul> <p>**Technical Skills & Competencies:**</p> <ul> <li>Advanced proficiency in Microsoft Office applications (Word, Excel, PowerPoint)</li> <li>Strong knowledge of food safety management systems and quality assurance protocols</li> <li>Proficiency with F&B management software and point-of-sale (POS) systems</li> <li>Expertise in menu development, culinary trends, and beverage management</li> <li>Advanced analytical and financial management capabilities</li> </ul> <p>**Core Competencies:**</p> <ul> <li>Exceptional leadership and team management abilities with a collaborative, inclusive approach</li> <li>Strategic planning and visionary thinking with the ability to drive organizational change</li> <li>Detail-oriented with strong organizational and time management skills</li> <li>Customer-focused mindset with a commitment to delivering exceptional guest experiences</li> <li>Innovative problem-solving and decisive decision-making capabilities</li> <li>Strong interpersonal and communication skills with the ability to motivate and inspire teams</li> <li>Resilient and adaptable with the flexibility to thrive in a dynamic, fast-paced environment</li> <li>Analytical mindset with the ability to interpret data and drive performance improvements</li> </ul> <p>**Domain Expertise:**</p> <ul> <li>Comprehensive knowledge of food safety regulations, health codes, and industry best practices</li> <li>Familiarity with quality management systems and continuous improvement methodologies</li> <li>Understanding of pandemic preparedness and health safety protocols in hospitality settings</li> <li>Knowledge of environmental sustainability practices and green hospitality initiatives</li> <li>Experience with banquet planning, event management, and special occasion coordination</li></ul>
AccorHotel
Egypt - Cairo
<p>We are seeking a talented and passionate Demi Chef de Partie - Pastry to join our culinary team in Cairo, Egypt. As a key member of our pastry department, you will contribute to creating exceptional desserts and pastries that delight our guests and uphold our reputation for culinary excellence.</p><ul><li>Prepare and produce high-quality pastry items, desserts, and baked goods following standardized recipes and guidelines</li><li>Demonstrate creativity in developing new pastry recipes and presentations while maintaining consistency in taste and quality</li><li>Assist in organizing and maintaining a clean, efficient, and well-stocked pastry kitchen</li><li>Ensure compliance with hygiene and safety standards at all times</li><li>Collaborate closely with the Pastry Chef and kitchen team to ensure smooth operations and timely delivery of pastry items</li><li>Support and guide junior team members in pastry preparation techniques and culinary skills</li><li>Assist in inventory control, stock rotation, and ordering of pastry ingredients and supplies</li><li>Conduct regular quality checks on pastry products to uphold our standards of excellence</li><li>Ensure compliance with food safety regulations, HACCP standards, and sanitation </li><li><strong style="font-size: 11px;">Qualifications</strong></li></ul><p> </p><ul><li>Minimum 1-2 years of experience in a similar position, preferably in a high-end hotel or restaurant</li><li>Extensive knowledge of pastry preparation, including breakfast pastries, desserts, breads, ice creams, sorbets, and decorative items</li><li>Strong presentation skills and meticulous attention to detail</li><li>Proficiency in food hygiene practices, HACCP, and ISO standards</li><li>Excellent organizational and time management skills</li><li>Ability to work efficiently under pressure in a fast-paced environment</li><li>Strong communication skills and proficiency in English</li><li>Collaborative team player with a customer-focused mindset</li><li>Flexibility to work different shifts as required</li><li>Food safety certification (preferred)</li></ul><p><strong>Desired Candidate Profile</strong></p><br>
AccorHotel
Egypt - Alexandria
<p>We are seeking an enthusiastic and detail-oriented Assistant Front Office Manager to join our dynamic hospitality team in El Qusier, Egypt. In this pivotal role, you will support the Front Office Manager in delivering exceptional guest experiences while overseeing the seamless operation of all front office functions. You will be instrumental in leading a talented team, ensuring operational excellence, and maintaining the highest standards of service and professionalism. This is an excellent opportunity for a collaborative and goal-oriented professional to advance their career in a luxury hospitality environment while making a meaningful impact on guest satisfaction and departmental success.</p> <ul> <li>Assist the Front Office Manager in overseeing all front office operations, including Front Desk, Guest Relations, Concierge, Bell Services, etc.</li> <li>Lead and supervise the front office team in the Front Office Manager's absence, ensuring continuity of service and operational standards</li> <li>Train, mentor, and develop Supervisors, and team members in technical, administrative, and managerial competencies while fostering a culture of continuous professional development</li> <li>Conduct regular performance reviews and appraisals for front office staff, providing constructive feedback and identifying opportunities for growth and succession planning</li> <li>Develop and implement comprehensive departmental training activity plans to enhance staff capabilities and service delivery</li> <li>Ensure strict adherence to all hotel policies, procedures, and operational guidelines across all front office sections</li> <li>Establish and maintain quality assurance standards by conducting regular inspections and checklists to verify compliance and consistency</li> <li>Manage guest check-ins and check-outs efficiently within established timeframes, ensuring all guests receive a warm and professional welcome</li> <li>Address guest feedback and complaints with empathy and professionalism, resolving issues promptly and implementing follow-up measures to enhance satisfaction</li> <li>Collaborate with other departments to coordinate integrated guest services and ensure seamless communication</li> <li>Monitor and optimize departmental budgets, identifying cost-saving opportunities while maintaining service excellence</li> <li>Oversee revenue management initiatives and rate optimization strategies in coordination with the Front Office Manager</li> <li>Maintain appropriate staffing levels based on hotel occupancy and productivity metrics, ensuring optimal resource allocation</li> <li>Lead by example through exemplary courtesy, helpfulness, professional presentation, and grooming standards, setting the tone for all team members</li> <li>Analyze operational data and metrics to identify trends, implement improvements, and drive departmental performanceCompany Description</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Swiss tel Resort El Quseir</strong> is a luxury five-star resort on Egypt s Red Sea coast and part of the Accor family. With a strong commitment to authentic hospitality, exceptional guest experiences, and Swiss-inspired service excellence, the resort offers a dynamic and inspiring environment for both guests and Heartists, fostering a culture of quality, care, and continuous development.</p><p>Qualifications </p> <ul> <li>Bachelor's degree in Hotel Management, Hospitality Management, Tourism, or a related field (Diploma in Hotel Management is also acceptable)</li> <li>Minimum 5-7 years of progressive experience in front office operations within a luxury hotel environment</li> <li>Proven supervisory or management experience with demonstrated ability to lead, train, and develop team members effectively</li> <li>Excellent communication and interpersonal skills with the ability to interact professionally with guests and staff at all organizational levels</li> <li>Strong problem-solving abilities and a customer-centric approach to guest relations and complaint resolution</li> <li>Demonstrated expertise in performance management, staff appraisals, and talent development</li> <li>Solid understanding of budget management, cost control, and revenue optimization principles</li> <li>Proficiency in quality assurance processes and operational compliance standards</li> <li>Fluency in English; proficiency in additional languages is highly desirable</li> <li>Strong organizational and time management skills with the ability to prioritize multiple tasks efficiently</li> <li>Analytical mindset with the ability to interpret operational data and implement data-driven improvements</li> <li>Certifications in hospitality management, customer service, or front office operations are an added advantage</li> <li>Demonstrated commitment to maintaining high standards of personal grooming, presentation, and professional conduct</li> <li>Resilience and adaptability in a fast-paced, dynamic hospitality environment</li> <li>Collaborative approach with the ability to work effectively across departments and with diverse teams</li></ul>
AccorHotel
Egypt - Cairo
<br><div> <p> <strong>he Role</strong> </p> <ul> <li>Facilitates, guides, and directs all department heads in selecting the optimum revenue opportunities for the property.</li> <li>Measures total revenue performance against strategy and targets and adapt current strategy as necessary.</li> <li>Actively monitors the competitive environment and elaborates revenue optimizing tactics and strategies in order to maximize Revenue Generation Index (RGI).</li> </ul> <p> <strong>Key Deliverables and Responsibilities</strong> </p> <p> <strong>Planning & Organizing:</strong> </p> <ol> <li>To drive the forecasting process for all operating departments, identify revenue potentials and supply and demand variables for the property.</li> <li>To monitor changing market conditions and to assess the financial implications of market fluctuations on the property.</li> <li>Assist in the preparation of the annual Sales & Marketing budget and business plan taking into consideration Market Mix, Occupancy levels, Average Room Rate & Rev Par, Yield management and revenue streams throughout both rooms and food & beverage.</li> <li>Gives feedback on developing, implementing and managing rate structures and strategies through market data review and demand analysis.</li> <li>Manage all aspects of the reservations service and quality in the CRS, PMS and related systems</li> </ol> <p> <strong>Operations:</strong> </p> <ol> <li>Focus on overall yield & REVPAR.</li> <li>Verifies on a daily basis the daily arrivals and individual guest folios.</li> <li>Maintain a consistent focus on improving the overall flow of Reservations operations.</li> <li>To lead daily Reservations briefings and monthly Heartist meetings</li> <li>To have a complete understanding of and to adhere to Hotel policy relating to Fire, Hygiene, Health and Safety.</li> <li>To drive the performance of the Reservations team members, including completion of performance appraisals, coaching counselling and performance management in conjunction with the General Manager and T&C.</li> <li>Ensure the team work within the department with a sales focused attitude and team are aware of sales opportunities within the hotel/residences which will assist with the maximization of revenue.</li> <li>Ensure all team members are aware of all room revenue targets and are kept informed of performance results.</li> <li>Ensure guests are communicated with and assisted in an efficient, warm and professional manner by all team members.</li> <li>To ensure a consistently high standard of grooming is followed and by self and team.</li> <li>Have full knowledge of all products and services provided by the property and in the local area.</li> <li>Actively review guest comments and feedback, communicate this with the team members and implement procedures to enhance guest satisfaction.</li> <li>To use pricing models and accepted best practice to support the collective marketing efforts of the property.</li> <li>Ensure that the reservations team drive, manage and maintain robust positive relations with all key accounts and business partners.</li> <li>Be the key point for operational handling of all E-accounts rate loading and connectivity for, in cooperation with local and international sales offices.</li> <li>Ensures that property rate and policy information is up to date on all 3rd party systems</li> <li>Support the Communications Manager to identify and update property content where necessary and follow content recommendations from M venpick Hotel Sharm El Sheikh and Mercure Hotel Hurghada . </li> <li>Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and Heartist.</li> <li>Maintains professional business confidentiality.</li> <li>Adhere to Company and Hotel rules and regulations at all times.</li> <li>Coordinates e-marketing activities and initiatives with Director of Sales and Marketing.</li> <li>Assist in the set up and maintenance of property CRS with regards to property information and images as per the pre-opening action plan and critical path.</li> <li>Communicate with all 3rd party direct partners to enrol our property and execute all necessary actions.</li> <li>To communicate clearly the revenue management strategies to the rest of the management team in a clear and appropriate manner.</li> <li>To assist the Director of Sales & Marketing with pricing and demand projects based on a clear brief.</li> <li>To carry out quantitative and qualitative market research to assist in the understanding of the market place.</li> <li>To monitor the competitive set of pricing of our hotel through Travel city and other retail web based travel solutions so as to determine the pricing rational of major hotel competitors with the market.</li> <li>To monitor the pricing strategies associated with the meeting rooms, monitoring sales performance against competition.</li> <li>To carry out competitive shopping analysis with the conference, small meetings market, to understand competitive selling strategies.</li> <li>To evaluate the changing distribution trends.</li> <li>Assist Director of Sales and Marketing in setting up and executing GDS and IDS media activities.</li> <li>Target potential 3rd party partners with direct marketing activities and research new partners, conduct studies on all research engines and communicate findings and proposals to the Director of Sales & Marketing in collaboration with the Area office</li> <li>Complete data and analyse monthly reports, set up actions and execute accordingly.</li> <li>Ensure that hotels website is fully optimized to maximize traffic from key search engines, i.e. yahoo, google and msn.</li></ol></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Previous senior leadership experience within Revenue Management required. Cluster role experience would be an advantage.</li> <li>University/College degree in a related discipline required.</li> <li>Strong interpersonal and problem solving abilities.</li> <li>Excellent communication and negotiation skills.</li> <li>Strong organizational and planning skills.</li> <li>High degree of professionalism with leadership management and business acumen capabilities.</li></ul></div>
AccorHotel
Egypt - Alexandria
<b>Job Description </b><ul><li>Bring in the daily materials pulled from the storage house to the kitchen.</li><li>To support directly the Chef de Partie or Demi Chef in the daily operation and work.</li><li>To take the full responsibilities of his section when his immediate supervisor is not there.</li><li>To work according to the menu specifications (pictures or/and portions) set by Chef.</li><li>To keep working area at all times in Hygienic conditions according to the rules set by the hotel.</li><li>To communicate to his direct supervisor in all relevant & important matters.</li><li>To control food stock</li><li>To promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li><li>To generally promote and ensure good inter-departmental relations.</li><li>To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.</li><li>To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.</li><li>To adhere to Company and Hotel rules and regulations at all times.</li><li>To report any equipment failures/problems to the Maintenance Department.</li><li>To pass any maintenance requests to the Maintenance Department.</li><li>To participate in any Training/Developments schemes as recommended by senior management.</li><li>To assist the Duty Manager in any task outlined/detailed by him/her.</li><li>To comply with any reasonable request made by management to the best of your ability.</li><li>To ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Education</strong>: At least a primary school diploma.</p><p><strong>Experience</strong>: Can learn the job in 3 year and perform duties at expected level.</p><p><strong>Foreign Language</strong>: Not required.</p><p><strong> Courses and Seminars</strong>: Prior attendance in trainings in the related field.</p><p><strong>Computer Literacy</strong>: Not required.</p><p><strong>Skills</strong>: Has knowledge of and is capable of using the products, kitchen and equipment. Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months.</p>
AccorHotel
Egypt - Alexandria
<ul><li> <strong>Education:</strong> At least a high school or vacation diploma.</li><li> <strong>Experience: </strong>At least 8 years of practical experience.</li><li> <strong>Foreign Language:</strong> Not required.</li><li> <strong>Courses and Seminars:</strong> Prior attendance in courses and seminars in the related field.</li><li> <strong>Computer Literacy: </strong>Not required.</li><li> <strong>Skills:</strong> Is an expert on the products and cooking techniques in the related department. Has basic knowledge about the other kitchen sections and processes. Expected to possess technical knowledge and work experience related to the methods, advanced techniques and work processes in the related field. Expected to perform jobs that require technical expertise and experience in the field, concern more than one unit/process, and are similar in nature.Company Description</li></ul><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong> </p><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. </p><p>By joining us, you will become a Heartist , because hospitality is, first and foremost, a work of heart. </p><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! </p><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. </p><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><p><strong>Hospitality</strong><strong> </strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong> <br> <strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong> .Qualifications </strong></p> <ol><li> <ol><li>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines.</li><li>Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear.</li><li>Responsible for preparing, producing, and presenting the variety of food related to his/her section.</li><li>Ensure that all of the food included in the daily menu is prepared.</li><li>Within kitchen hygiene rules chef who is working in the kitchen should have short and well cared hair, it is not allowed that man has a moustache or beard.</li><li>Make use of current ingredients in the best possible manner.</li><li>Inform his/her supervisor of the materials needed for the following day to ensure that they are provided from the storage house.</li><li>Assist in designing and preparing the decorations needed to decorate the buffet for food presentation.</li><li>Pay utmost care to the quantities planned for the food portions.</li><li>Store the food in his/her work station in the most correct manner.</li><li>Pay utmost care to hygiene, cleaning and health conditions.</li><li>Perform duties in the related section of the kitchen and carry out the instructions related to the section.</li><li>Responsible for all preliminary preparations and controls in his/her unit during working hours.</li><li>Ensure that food is prepared in accordance with the daily buffet programme for his/her unit.</li><li>Responsible for producing food according to the standard recipes developed for all foods in order to standardise the portions, taste and quality.</li><li>Pay attention to presenting food in a striking and attractive manner and its decorations, in accordance with Rixos Hotels standards.</li><li>Support and exchange information with other sections.</li><li>Ensure that the storage houses that belong to his/her section are always kept in a clean and orderly manner.</li><li>Assist the Steward Supervisor and team in upholding the highest standards of cleaning and hygiene in the kitchen.</li><li>Keep records and ensure that records are kept related to the preparation, cooking and presentation of food, as required by the food safety management system.</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility.</li><li>Implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li><li>Carry out all responsibilities related to Protection from pandemic disease & action response implemented at the facilities</li></ol></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li> <strong>Education:</strong> At least a high school or vacation diploma.</li><li> <strong>Experience: </strong>At least 8 years of practical experience.</li><li> <strong>Foreign Language:</strong> Not required.</li><li> <strong>Courses and Seminars:</strong> Prior attendance in courses and seminars in the related field.</li><li> <strong>Computer Literacy: </strong>Not required.</li><li> <strong>Skills:</strong> Is an expert on the products and cooking techniques in the related department. Has basic knowledge about the other kitchen sections and processes. Expected to possess technical knowledge and work experience related to the methods, advanced techniques and work processes in the related field. Expected to perform jobs that require technical expertise and experience in the field, concern more than one unit/process, and are similar in nature.</li></ul>
AccorHotel
Egypt - Alexandria
<p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong> </p><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. </p><p>By joining us, you will become a Heartist , because hospitality is, first and foremost, a work of heart. </p><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! </p><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. </p><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><p><strong>Hospitality</strong><strong> </strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong> <br> <strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong> .</strong></p><p><strong>Desired Candidate Profile</strong></p><ul><li> <strong>Education:</strong> At least a primary school diploma.</li> <li> <strong>Experience: </strong>Can learn the job in 3 year and perform duties at expected level.</li> <li> <strong>Foreign Language:</strong> Not required.</li> <li> <strong>Courses and Seminars:</strong> Prior attendance in trainings in the related field.</li> <li> <strong>Computer Literacy: </strong>Not required.</li> <li> <strong>Skills:</strong> Has knowledge of and is capable of using the products, kitchen and equipment. Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months.</li></ul>
AccorHotel
Egypt - Alexandria
Job Description <ul> <li> <strong>Education:</strong> At least a high school or vocational diploma</li> <li> <strong>Experience: </strong>At least 2 years of experience in the industry.</li> <li> <strong>Foreign Language:</strong> English is required.</li> <li> <strong>Courses and Training:</strong> Vocational trainings and seminars.</li> <li> <strong>Computer Literacy:</strong> Not required.</li> </ul> <ul> <li> <strong>Skills:</strong> Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.).Company Description</li></ul><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong> </p><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. </p><p>By joining us, you will become a Heartist , because hospitality is, first and foremost, a work of heart. </p><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! </p><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. </p><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><p><strong>Hospitality</strong><strong> </strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong> <br> <strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong> .Qualifications </strong></p> <ol> <li> <ol> <li>Responsible for specific stations in the restaurants or bars, delivers food and beverage services to customers, possesses the related knowledge, and always present at his/her station.</li> <li>Assigned to work in the restaurant or bars.</li> <li>Prepare the restaurants and bars, taking into account the service flow in these areas.</li> <li>Take and serve orders from customers.</li> <li>Inform customers about order alternatives and encourage the sales of targeted services.</li> <li>Deliver maximum service in each unit, keeping in line with service rules.</li> <li>Prepare the service plates needed throughout service, collect the empty plates, and instruct the Bus Boys and interns.</li> <li>Maintain and any personal belongings of customers that have been left in the workstation and hand such belongings over to his/her supervisors.</li> <li>Comply with the departmental instructions and procedures published by the F&B Department.</li> <li>Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</li> <li>Comply with operational rules.</li> <li>Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</li> <li>Attend the orientation training.</li> <li>Undergo two performance assessments each year.</li> <li>Strive to achieve 100% customer satisfaction.</li> <li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li> <li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li> <li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li> <li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> <li>Carry out all responsibilities related to Protection from pandemic disease & action response implemented at the F&B facilities</li></ol></li></ol><p><strong>Desired Candidate Profile</strong></p><ul> <li> <strong>Education:</strong> At least a high school or vocational diploma</li> <li> <strong>Experience: </strong>At least 2 years of experience in the industry.</li> <li> <strong>Foreign Language:</strong> English is required.</li> <li> <strong>Courses and Training:</strong> Vocational trainings and seminars.</li> <li> <strong>Computer Literacy:</strong> Not required.</li> </ul> <ul> <li> <strong>Skills:</strong> Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.)</li></ul>