Programming in Egypt

<p><b>Job Purpose</b></p><p>To lead a group of qualified technical resources as well as being responsible for delivering and owning the development components of any solutions in the Payment and Fintech department for Etisalat’s payment solutions </P><p><b>Report To Position Name</b></p><p>Develop code that follows the latest best practices and the development guidelines. Ensure that all submitted code has under-go unit testing. Ensure the execution of all the tests are done as per the agreed process. Ensure the proper build of the releases for each application deployment. Ensure the proper release and handover documents are prepared and submitted to the support team. Developing technical and end user documentation as per the agreed process. Document the solution architecture and ensure that the detailed design of the solution is available for all the projects. Enforce the use of source control. Produce all the artefacts based on the agreed process. Reporting and on-time escalation of project issues, risk envisioned and issues between team members. </p>

<p><strong>About the Role</strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Configure leave policies, accruals, qualification plans, and absence types. Establish the critical system link where absence data seamlessly transfers to payroll.</li><li><strong>Set up payroll elements</strong> (earnings and deductions), Legislative Data Groups (<strong>LDGs</strong>), payment methods, and tax calculation rules.</li><li>Gather business requirements, document functional specifications, and perform system configurations. Write and troubleshoot <em>Fast Formulas</em> for leave eligibility and complex pay calculations.</li><li>Execute end-to-end "hire-to-pay" testing scenarios and validate system upgrades. Manage User Acceptance Testing (UAT) and support go-live cutover activities.</li><li>Work alongside technical teams to design interfaces between <strong>Oracle </strong>HCM and external systems. Build reports and dashboards using <strong>OTBI </strong>(Oracle Transactional Business Intelligence) and<strong> BI Publisher.</strong></li><li>Act as a tier-2 or tier-3 support agent by analyzing and resolving application issues, managing system tickets, and escalating complex bugs.</li></ul><p><br></p><p><strong>Technical Requirements:</strong></p><p><br></p><ul><li><strong>7+ years of functional implementation experience with Oracle HCM Cloud.</strong></li><li><strong>Hand on experience in HR system ,payroll and taxes </strong></li><li>Proven track record of completing 2 to 3 full lifecycle Oracle Cloud implementations.</li><li>Strong proficiency in writing <strong>Fast Formulas </strong>and managing complex system <strong>integrations/APIs.</strong></li><li>Exceptional communication, stakeholder management, and analytical skills to bridge the gap between HR teams, finance, and IT.</li></ul><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Müller's Solutions is looking for a passionate <strong>ServiceNow Business Analyst</strong> to join our talented team. In this critical role, you will act as a bridge between business stakeholders and the technical team, ensuring that the implemented ServiceNow solutions effectively meet business needs and drive operational excellence.<br><strong>Key Responsibilities:</strong><br><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements related to ServiceNow implementations.</li><li>Conduct process analysis and mapping to identify opportunities for improvement within ServiceNow.</li><li>Translate business requirements into functional specifications for the technical team.</li><li>Facilitate workshops and meetings to interface with users and gather feedback on ServiceNow solutions.</li><li>Assist in the development of test cases and conduct user acceptance testing (UAT) to validate solutions.</li><li>Provide support and training to users to promote understanding of ServiceNow functionalities.</li><li>Monitor and analyze metrics to recommend improvements and enhancements to existing processes.</li></ul><br><strong>Requirements</strong><br><strong>Requirements:</strong><br><ul><li>Bachelor's degree in Business Administration, Information Technology, or related field.</li><li>Minimum 3 years of experience as a Business Analyst, preferably in IT service management or ServiceNow projects.</li><li>Strong understanding of ServiceNow functionality and its applications within business processes.</li><li>Excellent analytical skills with a focus on identifying and addressing business needs.</li><li>Proficient with process mapping tools and techniques.</li><li>Exceptional communication and interpersonal skills to engage effectively with both technical and non-technical stakeholders.</li><li>Ability to work collaboratively and manage multiple priorities in a fast-paced environment.</li><li>Knowledge of ITIL practices and relevant ServiceNow certifications are a plus.</li></ul><br><strong>Benefits</strong><br>Why Join Us:<br>Opportunity to work with a talented and passionate team.<br>Competitive salary and benefits package.<br>Exciting projects and innovative work environment.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Müller's Solutions is looking for a passionate <strong>ServiceNow Business Analyst</strong> to join our talented team. In this critical role, you will act as a bridge between business stakeholders and the technical team, ensuring that the implemented ServiceNow solutions effectively meet business needs and drive operational excellence.<br><strong>Key Responsibilities:</strong><br><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements related to ServiceNow implementations.</li><li>Conduct process analysis and mapping to identify opportunities for improvement within ServiceNow.</li><li>Translate business requirements into functional specifications for the technical team.</li><li>Facilitate workshops and meetings to interface with users and gather feedback on ServiceNow solutions.</li><li>Assist in the development of test cases and conduct user acceptance testing (UAT) to validate solutions.</li><li>Provide support and training to users to promote understanding of ServiceNow functionalities.</li><li>Monitor and analyze metrics to recommend improvements and enhancements to existing processes.</li></ul><br><strong>Requirements</strong><br><strong>Requirements:</strong><br><ul><li>Bachelor's degree in Business Administration, Information Technology, or related field.</li><li>Minimum 3 years of experience as a Business Analyst, preferably in IT service management or ServiceNow projects.</li><li>Strong understanding of ServiceNow functionality and its applications within business processes.</li><li>Excellent analytical skills with a focus on identifying and addressing business needs.</li><li>Proficient with process mapping tools and techniques.</li><li>Exceptional communication and interpersonal skills to engage effectively with both technical and non-technical stakeholders.</li><li>Ability to work collaboratively and manage multiple priorities in a fast-paced environment.</li><li>Knowledge of ITIL practices and relevant ServiceNow certifications are a plus.</li></ul><br><strong>Benefits</strong><br>Why Join Us:<br>Opportunity to work with a talented and passionate team.<br>Competitive salary and benefits package.<br>Exciting projects and innovative work environment.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Müller's Solutions is looking for a passionate <strong>ServiceNow Business Analyst</strong> to join our talented team. In this critical role, you will act as a bridge between business stakeholders and the technical team, ensuring that the implemented ServiceNow solutions effectively meet business needs and drive operational excellence.<br><strong>Key Responsibilities:</strong><br><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements related to ServiceNow implementations.</li><li>Conduct process analysis and mapping to identify opportunities for improvement within ServiceNow.</li><li>Translate business requirements into functional specifications for the technical team.</li><li>Facilitate workshops and meetings to interface with users and gather feedback on ServiceNow solutions.</li><li>Assist in the development of test cases and conduct user acceptance testing (UAT) to validate solutions.</li><li>Provide support and training to users to promote understanding of ServiceNow functionalities.</li><li>Monitor and analyze metrics to recommend improvements and enhancements to existing processes.</li></ul><br><strong>Requirements</strong><br><strong>Requirements:</strong><br><ul><li>Bachelor's degree in Business Administration, Information Technology, or related field.</li><li>Minimum 3 years of experience as a Business Analyst, preferably in IT service management or ServiceNow projects.</li><li>Strong understanding of ServiceNow functionality and its applications within business processes.</li><li>Excellent analytical skills with a focus on identifying and addressing business needs.</li><li>Proficient with process mapping tools and techniques.</li><li>Exceptional communication and interpersonal skills to engage effectively with both technical and non-technical stakeholders.</li><li>Ability to work collaboratively and manage multiple priorities in a fast-paced environment.</li><li>Knowledge of ITIL practices and relevant ServiceNow certifications are a plus.</li></ul><br><strong>Benefits</strong><br>Why Join Us:<br>Opportunity to work with a talented and passionate team.<br>Competitive salary and benefits package.<br>Exciting projects and innovative work environment.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Müller's Solutions is looking for a passionate <strong>ServiceNow Business Analyst</strong> to join our talented team. In this critical role, you will act as a bridge between business stakeholders and the technical team, ensuring that the implemented ServiceNow solutions effectively meet business needs and drive operational excellence.<br><strong>Key Responsibilities:</strong><br><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements related to ServiceNow implementations.</li><li>Conduct process analysis and mapping to identify opportunities for improvement within ServiceNow.</li><li>Translate business requirements into functional specifications for the technical team.</li><li>Facilitate workshops and meetings to interface with users and gather feedback on ServiceNow solutions.</li><li>Assist in the development of test cases and conduct user acceptance testing (UAT) to validate solutions.</li><li>Provide support and training to users to promote understanding of ServiceNow functionalities.</li><li>Monitor and analyze metrics to recommend improvements and enhancements to existing processes.</li></ul><br><strong>Requirements</strong><br><strong>Requirements:</strong><br><ul><li>Bachelor's degree in Business Administration, Information Technology, or related field.</li><li>Minimum 3 years of experience as a Business Analyst, preferably in IT service management or ServiceNow projects.</li><li>Strong understanding of ServiceNow functionality and its applications within business processes.</li><li>Excellent analytical skills with a focus on identifying and addressing business needs.</li><li>Proficient with process mapping tools and techniques.</li><li>Exceptional communication and interpersonal skills to engage effectively with both technical and non-technical stakeholders.</li><li>Ability to work collaboratively and manage multiple priorities in a fast-paced environment.</li><li>Knowledge of ITIL practices and relevant ServiceNow certifications are a plus.</li></ul><br><strong>Benefits</strong><br>Why Join Us:<br>Opportunity to work with a talented and passionate team.<br>Competitive salary and benefits package.<br>Exciting projects and innovative work environment.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Role Overview</strong>We’re on the lookout for an Instructional Designer who can turn complex product changes into crystal-clear, agent-friendly training. You’ll work closely with Product, CX Ops, and Training teams to ensure agents are prepared for new features, policy changes, and process rollouts. This role is a critical bridge between Product Readiness and training content execution.<br> <br> Key Responsibilities<br><ul><li>Design end-to-end programs and learning journeys - from learning objectives and content sequencing to practice, assessment, and reinforcement.&nbsp;</li><li>Break down complex product updates and processes into simple, engaging learning content, including slides, facilitator guides, eLearning, job aids, simulations, videos, and walkthroughs.&nbsp;</li><li>Create practical, scenario-based learning that helps agents apply knowledge to real customer situations.&nbsp;</li><li>Partner with the Product team to stay ahead of upcoming releases and turn feature changes into digestible training content.</li><li>Co-create with Trainers and SMEs to make sure learning is accurate,&nbsp; practical and facilitator-ready.</li><li>Keep the Content library and training materials tidy, consistent, and aligned with our voice and tools.</li><li>Use learner feedback, assessment results, QA insights, and operational data to continuously improve content.&nbsp;</li></ul> <br> Skills, Knowledge &amp; Expertise<br><ul><li>Excellent written <strong>English and Arabic</strong>, with strong editing, formatting, and content structuring skills.</li><li>At least <strong>2 years of experience in instructional design and eLearning creation</strong>.</li><li><strong>Hands-on experience with learning and design tools</strong> such as Figma, Canva, Articulate Rise/Storyline, Google Slides, and LMS platforms.</li><li>Able to <strong>work independently and take ownership of projects with minimal guidance</strong>, from turning raw or incomplete inputs (Slack threads, product specs, SME inputs) into clear briefs, identifying gaps, and delivering the final learning solution.</li><li>Strong <strong>writing and visual storytelling skills</strong>, with the ability to make complex information simple and easy to understand.</li><li>Hands-on experience using <strong>AI models and digital tools to automate and scale L&amp;D work</strong>, including quizzes, assessments, content creation, and other learning workflows. Able to identify opportunities to use technology to make learning <strong>faster, more scalable, and more effective</strong>.</li><li>Comfortable <strong>working cross-functionally</strong>, especially with Product, Tech, and Operations teams.</li></ul><strong><br>Portfolio required:</strong> Candidates should be able to demonstrate previous instructional design work, including examples of <strong>curriculum design, training materials/eLearning, and visual learning design</strong>.&nbsp;<br><br><strong><br>Ramp-Up Expectations<br></strong><br><br>We recognize that learning our tools, culture, and agent landscape takes time. Here's what the ramp-up will look like:<br><ul><li><strong>Month 1:</strong> Get to know our products, agent workflows, tools, and tone. Shadow live sessions, training sessions, product demos, and knowledge syncs.</li><li><strong>Month 2–3:</strong> Start co-owning content pieces, especially those tied to upcoming product changes. learning projects alongside our in-house IDs or trainers.<br><strong>Month 4+:</strong> Own learning projects end-to-end — from brief to delivery — and become the go-to for anything instructional design in agent education.<br></li></ul><strong>Preferred Qualifications</strong><ul><li><strong>3+ years </strong>overall in L&amp;D, CX enablement, or content design (minimum 2 years in instructional design).</li><li>Bonus if you’ve worked in <strong>CX, product, or tech startups</strong>.</li><li>Bonus If you have experience with knowledge bases (like Notion, Zendesk, Helpjuice).</li><li>Experience collaborating with training, QA, compliance, or product teams</li><li>Experience supporting <strong>multilingual teams</strong> or agents with limited English proficiency is a plus.</li></ul><strong><br>Success in this role will be measured by:</strong><br><ul><li>Training effectively prepares agents for new products, processes, and launches.&nbsp;</li><li>Learning is clear, practical, engaging, and easy to apply on the job.</li><li>Strong learner feedback and knowledge/assessment results.</li><li>Learning gaps, confusion, and rework are reduced.</li><li>Content is quickly and effectively adapted based on product changes, performance data, and feedback.&nbsp;</li></ul> </div>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an E2E Commercial & Revenue Analyst to support VOIS’s commercialisation transformation by acting as the key link between Service Towers and central functions. This role is responsible for ensuring accurate, timely, and compliant customer billing through effective end-to-end coordination of the revenue assurance lifecycle.</p> <p>The successful candidate will drive the quality and timeliness of monthly quantity submissions, maintain data integrity across systems, provide actionable consumption insights, and strengthen governance across Service Towers, Marketplace, Finance, Billing, and Transformation teams. This is an excellent opportunity for an individual who thrives in a dynamic environment, enjoys solving complex business challenges, and can translate data into meaningful commercial insights that support business decisions and customer conversations.</p> <h4>What you’ll do</h4> <ul> <li>Own and govern the end-to-end transfer, validation, and integrity of P*Q data across Marketplace, Finance, and Billing systems, ensuring billing readiness and compliance with governance controls.</li> <li>Act as the primary point of contact between Service Towers, Marketplace, Finance, Billing teams, and Portfolio Leads to ensure alignment on: <ul> <li>Consumption performance</li> <li>Variance against budget and forecast</li> <li>Data quality risks and issues</li> <li>Financial and operational impacts</li> </ul> </li> <li>Establish and facilitate regular stakeholder engagement forums to review insights, address risks, and align on priorities and actions.</li> <li>Deliver monthly consumption reporting and insight, including: <ul> <li>Variance analysis (e.g. DB vs RF)</li> <li>Trend analysis</li> <li>Identification of data quality and performance issues</li> </ul> </li> <li>Own the adoption and enablement of consumption reporting by: <ul> <li>Delivering training sessions, walkthroughs, and onboarding support</li> <li>Managing user access requests and permissions</li> <li>Explaining reporting methodologies, metrics, and business logic</li> <li>Supporting users to derive actionable insights from data</li> <li>Communicating the business value of consumption reporting</li> <li>Acting as the subject matter expert for reporting-related queries</li> </ul> </li> <li>Drive proactive monthly quantity (Q) collection across Service Towers, ensuring adherence to timelines, approval readiness, risk identification, and issue mitigation.</li> <li>Lead end-to-end cross-functional issue management through: <ul> <li>Issue logging and tracking</li> <li>Triage and impact assessment</li> <li>Ownership assignment and coordination</li> <li>Resolution planning and execution</li> <li>Governance reporting and audit trail maintenance</li> <li>Closure management and stakeholder communication</li> </ul> </li> <li>Partner closely with Transformation teams to identify process improvements, enhance operational efficiency, and support the successful delivery of business transformation initiatives.</li> <li>Monitor and improve revenue assurance outcomes, billing accuracy, and compliance with governance standards.</li> </ul> <h4>Who you are</h4> <ul> <li>Strong stakeholder management and influencing skills, with the ability to drive outcomes across multiple teams and functions.</li> <li>Ability to build trusted, collaborative relationships within a complex and highly cross-functional environment.</li> <li>Excellent communication skills, with the ability to explain complex processes, reporting, and data insights to a wide range of stakeholders.</li> <li>Strong analytical and problem-solving capabilities, with experience in reporting, trend analysis, and data interpretation.</li> <li>Understanding of complex end-to-end operational, commercial, and billing processes.</li> <li>Comfortable operating within evolving environments and capable of defining, shaping, and embedding new processes and ways of working.</li> <li>Strong proficiency in data analysis and reporting using Excel-based tools and templates.</li> <li>Experience working within cross-functional operational, commercial, or transformation environments.</li> <li>Knowledge of billing, finance, or revenue assurance processes is desirable.</li> <li>Demonstrates ownership, initiative, accountability, and a continuous improvement mindset.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to play a key role in a strategic commercialisation and transformation programme.</li> <li>Exposure to senior stakeholders across Service Towers, Finance, Billing, Marketplace, and Transformation functions.</li> <li>Ability to influence end-to-end revenue assurance and billing outcomes across a global organisation.</li> <li>Opportunity to shape and embed new governance, reporting, and operational processes.</li> <li>Broad visibility across commercial, financial, operational, and customer-focused activities.</li> <li>Development opportunities within a highly collaborative, international environment.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced revenue assurance and commercial governance practices.</li> <li>End-to-end billing lifecycle management and operational controls.</li> <li>Data quality management and reporting optimisation.</li> <li>Financial variance analysis, forecasting, and consumption performance reporting.</li> <li>Stakeholder engagement and influence across complex organisational structures.</li> <li>Transformation programme delivery and process improvement methodologies.</li> <li>Commercial insight generation and business storytelling using data.</li> <li>Cross-functional issue management and governance leadership.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <p><strong>Alert</strong><br> Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

connectalents, the leading recruitment & HRO company in MENA is currently hiring Senior 3ds Max Designer Designer for an interior design studio that provides full design consultation. We are seeking a Senior Designer to lead the design process from concept to final visualization. The role requires translating client requirements into functional and aesthetically compelling designs, while delivering high-quality 3D renders and presentations. The ideal candidate combines creative vision with strong technical skills and the ability to work closely with clients and internal teams. Job Role5–7 years of experience as senior Designer. Bachelor Degree of Interior Design or Architectural Engineering or any relevant major. Experience working on full-cycle design projects (concept to delivery). Experience with high end projects. Good understanding of materials, finishes, and space planning. What We Are Looking For Proficiency in Auto CADStrong experience in 3ds Max Good command of Photoshop and Illustrator Strong presentation skills (Power Point) Ability to manage multiple projects and meet deadlines Strong communication and teamwork skills

We are looking for a creative and detail-oriented Architectural Lighting & Landscape Designer to join our design team.<br><br>Key Responsibilities:<br><br>- Develop creative and functional architectural lighting concepts for indoor and outdoor spaces.<br>- Design landscape layouts, including hardscape, softscape, planting, and outdoor elements.<br>- Prepare lighting and landscape design drawings, layouts, and presentation materials.<br>- Select suitable lighting fixtures, materials, plants, and landscape elements based on project requirements.<br>- Coordinate with architectural, interior design, MEP, and other project teams.<br>- Prepare design presentations, mood boards, material selections, and detailed design packages.<br>- Ensure that all designs meet project requirements, quality standards, and project timelines.<br><br>Requirements:<br><br>- Bachelor’s degree in Architecture, Landscape Architecture, or a related field.<br>- 5–7 years of proven experience in architectural lighting and landscape design.<br>- Previous experience working on large-scale and high-end projects, particularly malls, hotels, and commercial developments, is a must.<br>- Proficiency in Auto CAD, Sketch Up, Lumion/Enscape, Photoshop, and other relevant design software.<br>- Strong knowledge of lighting concepts, lighting fixtures, landscape materials, plants, and outdoor design principles.<br>- Strong creativity, attention to detail, and presentation skills.<br>- Ability to manage multiple projects and work effectively within a multidisciplinary team.<br><br>If you are passionate about creating inspiring outdoor spaces and impactful lighting experiences, we would love to hear from you.<br><br>Send your updated CV and portfolio to: [CVs@tiba-dev.com]<br><br>#Hiring #Architectural Designer #Lighting Designer #Landscape Designer #Architecture Jobs #Design Jobs

Role Objectives The Growth Analyst supports the lifecycle marketing team in executing initiatives and campaigns, aiding in growth strategies for customer acquisition, retention, and monetization. They collaborate cross-functionally, conduct data analysis, create segmentation models, and implement A/B tests to optimize campaigns and user experiences, contributing insights to product teams and refining customer retention strategies. Additionally, they monitor user behavior, conversion funnels, and industry trends to enhance overall growth marketing efforts. Roles & Responsibilities:Support the lifecycle marketing team in executing various initiatives and campaigns Assist in developing and implementing growth strategies to enhance customer acquisition, retention, and monetization efforts Collaborate with cross-functional teams to ensure seamless execution of lifecycle marketing programs Conduct data analysis and research to identify trends, patterns, and opportunities for optimization in customer journey and engagement Assist in creating and maintaining customer segmentation models to target specific user groups effectively Support the development and implementation of A/B tests and experiments to optimize marketing campaigns and user experiences Collaborate with product teams to ensure the integration of growth-focused features and functionalities into the product roadmap Contribute to the development of customer retention and monetization strategies by providing data-driven insights and recommendations Assist in monitoring and analyzing user behavior, conversion funnels, and user feedback to identify opportunities for improving user experience and conversion rates Stay updated on industry trends, best practices, and emerging tools and technologies related to growth marketing and customer lifecycle management. REQUIRED EDUCATION, KNOWLEDGE, AND SKILLSA Bachelor's degree in Business, Marketing, or a related discipline.0-1 years of experience in marketing, with a focus on lifecycle marketing, customer acquisition, or growth strategies Proficient in data analysis and research to identify trends and opportunities for optimizing the customer journey and engagement. Excellent verbal and written communication skills to present findings and collaborate effectively with team members. Advanced MS Excel skills for data analysis and reporting. Strong project management and analytical skills to identify trends and opportunities for optimizing the customer journey and engagement.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Data Analyst / Data Engineer – SQL, BI &amp; Data Analytics | Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Data Analyst / Data Engineer to transform business data into reliable reporting, actionable insights, and scalable data systems.<br> Depending on your experience, this role may lean toward data analytics, business intelligence, data engineering, or a combination of these areas .<br> You’ll work with SQL, dashboards, reporting tools, databases, and data pipelines to help teams better understand performance and make informed business decisions.<br> This role is ideal for someone who combines strong technical and analytical skills with the ability to explain data clearly to non-technical stakeholders.<br> What You’ll Own Data Analysis &amp; Business Insights Collect, clean, organize, and analyze business data Identify trends, patterns, anomalies, and performance drivers Translate raw data into meaningful business insights Investigate data questions and provide evidence-based recommendations Support stakeholders with ad hoc analysis and recurring reporting needs SQL &amp; Data Management Write, maintain, and optimize SQL queries Extract and combine data from multiple sources Work with relational databases and structured datasets Validate datasets for completeness and accuracy Troubleshoot inconsistencies across reporting and source systems Dashboards &amp; Business Intelligence Develop and maintain dashboards using tools such as: Power BI Tableau Looker Similar BI platforms Build recurring reports for business stakeholders Create clear visualizations that make complex information easier to understand Maintain consistent definitions and reporting logic across dashboards Data Pipelines &amp; Integrations Build or maintain data pipelines and integrations Help connect business systems and reporting environments Support reliable movement of data between platforms Troubleshoot pipeline and integration issues Improve the scalability and reliability of data workflows Reporting Automation Automate recurring reporting and data preparation processes Reduce manual spreadsheet and reporting work Build repeatable workflows for common reporting requirements Identify opportunities to improve reporting efficiency Help ensure stakeholders have timely access to reliable information Data Quality &amp; Reliability Monitor and improve data accuracy Identify missing, duplicated, or inconsistent information Validate reporting outputs against source data Improve processes that support reliable reporting Maintain organized documentation around reporting and data workflows Stakeholder Collaboration Work with business stakeholders to understand reporting requirements Translate business questions into analytical requirements Present findings clearly to technical and non-technical audiences Explain trends, metrics, and recommendations in practical business terms Collaborate across teams to improve data accessibility and reporting Requirements 2+ years of experience in data analytics, business intelligence, data engineering, or a related role Strong hands-on SQL skills Experience with Excel and/or Google Sheets Experience using at least one BI or visualization platform such as: Power BI Tableau Looker Similar tools Familiarity with databases and data warehouses Strong analytical and problem-solving skills Ability to identify patterns and insights within complex datasets Strong attention to data accuracy and reporting reliability Ability to communicate technical findings clearly to non-technical stakeholders Professional working English Comfortable working independently in a remote environment Nice to Have Experience with Python for data analysis or automation Experience building or maintaining data pipelines Experience integrating data from multiple systems Familiarity with cloud-based databases or data warehouses Experience automating recurring reporting workflows Experience with data modeling and reporting architecture Experience supporting business intelligence or executive reporting Tools &amp; Technologies SQL | Excel | Google Sheets | Power BI | Tableau | Looker | Python | Databases | Data Warehouses | Data Pipelines | BI &amp; Reporting Tools What Makes You a Strong Fit You’ll likely thrive in this role if you: Enjoy turning messy data into clear, reliable information Are comfortable working deeply with SQL and datasets Question inconsistencies instead of accepting numbers at face value Can move between technical analysis and business conversations Look for opportunities to automate repetitive reporting Care about data accuracy and reporting reliability Can explain complex findings in simple, actionable terms Take ownership of analytical problems from question through insight What a Typical Day Looks Like Your day may include writing SQL queries, cleaning datasets, updating dashboards, investigating business trends, or automating a recurring report.<br> Depending on the project, you may also maintain data pipelines, troubleshoot reporting inconsistencies, work with stakeholders to define new metrics, or present findings to business leaders.<br> In short: you turn company data into reliable reporting, useful insights, and better business decisions.<br> Key Metrics for Success Accuracy and reliability of reporting Quality and usability of dashboards Timely delivery of recurring reports and analysis SQL query and reporting efficiency Reduction in manual reporting processes Reliability of data pipelines and integrations Improvement in overall data quality Stakeholder confidence in reporting and insights Interview Process Initial Application Spark Hire One-Way Video Interview Video Interview with Pavago Recruiter Data / Technical Interview Client Interview Offer &amp; Onboarding Spark Hire Video Interview – Required As part of the application process, all candidates are required to complete a one-way video interview through Spark Hire .<br> After completing the first step of your application, you’ll receive a Spark Hire invitation by email with instructions to record and submit your video responses.<br> Completion of the Spark Hire video is required to be considered for the next stage .<br> Please check your inbox as well as your spam or junk folder for the invitation.<br> Apply Now If you have experience with SQL, data analytics, business intelligence, dashboards, reporting, or data engineering and enjoy turning complex data into clear business insights, we’d love to hear from you.<br> Apply today and help build reliable data systems that support smarter business decisions.<br> #DataAnalyst #DataEngineer #BusinessIntelligence #SQL #PowerBI #Tableau #Looker #Python #DataAnalytics #DataEngineering #RemoteJobs #RemoteWork #LI-AG1</span> </div>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an individual to support the integration, implementation and delivery of services, products, tariffs and promotions within billing and front-end systems. This role combines system configuration, quality assurance, and testing activities across key applications within the Vodafone Customer Care and Billing (CCB) platform, ensuring accurate delivery and performance of business services.</p> <h4>What you’ll do</h4> <ul> <li>Perform quality management activities, including defining test cases, creating test customers, executing batch test scenarios, and validating test invoices</li> <li>Execute regression testing for Product Service Manager (PSM) and Customer Billing Manager (CBM) package deliveries</li> <li>Analyse test results for services, products, tariffs, promotions, and layout configurations</li> <li>Maintain and update technical documentation and the team knowledge base</li> <li>Ensure availability of applications and hosted servers across UNIX platforms</li> <li>Troubleshoot and resolve database-related issues</li> <li>Execute standard operational requests related to ALM and Totalview</li> <li>Support the delivery and validation of business rules and layout requirements within billing systems</li> </ul> <h4>Who you are</h4> <ul> <li>Holds a degree in engineering, computer science, or a related field</li> <li>Possesses 1–3 years of experience in IT operations or engineering</li> <li>Demonstrates strong knowledge of BSS and OSS systems</li> <li>Has solid expertise in Oracle relational databases, SQL, UNIX, Linux, and Perl</li> <li>Familiar with MS Office tools and documentation methodologies</li> <li>Understands billing systems and their operational context</li> <li>Works effectively both independently and collaboratively across teams</li> <li>Communicates clearly and manages time and priorities efficiently</li> <li>Approaches challenges with a logical, inquisitive, and solution-oriented mindset</li> <li>Maintains motivation and initiative in a fast-paced, results-driven environment</li> <li>Holds relevant database and/or Unix/Linux certifications (preferred)</li> <li>Brings hands-on experience with testing tools (advantageous)</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on critical billing systems within a global telecommunications environment</li> <li>Exposure to end-to-end service delivery and system integration processes</li> <li>Collaboration with cross-functional teams across technology and business areas</li> <li>A supportive environment focused on continuous learning and improvement</li> <li>Experience working with globally recognised platforms and tools</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced testing and quality assurance techniques for billing systems</li> <li>Practical expertise in BSS/OSS environments and telecom processes</li> <li>Database troubleshooting and optimisation skills</li> <li>System integration and service delivery lifecycle understanding</li> <li>Stakeholder collaboration and technical documentation best practices</li> </ul> <h4>VOIS Equal Opportunity Employer Commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

We are looking for an AI Engineer with strong Flutter experience who uses AI as a core part of the software development lifecycle. The ideal candidate leverages tools like Claude Code, Cursor, and MCP to build, test, debug, and deliver high-quality mobile applications.<br>Responsibilities Develop and maintain Flutter applications. Use AI tools to accelerate coding, testing, debugging, documentation, and code reviews. Build AI-assisted workflows and engineering automations. Understand business requirements, BRDs, and user stories before implementation. Deliver clean, scalable, and well-tested production-ready code. Collaborate with Product Owners, Business Analysts, Designers, and Backend Engineers. Qualifications3+ years of software engineering experience. Strong experience with Flutter and Dart. Hands-on experience with Claude Code, Cursor, Git Hub Copilot, or similar AI coding tools. Ability to review and improve AI-generated code. Strong understanding of software architecture, clean code, and Git. Experience with REST APIs and state management. Strong debugging, testing, and problem-solving skills. Ability to understand business requirements and technical documentation. Nice to Have Experience with MCP, AI agents, or LLM APIs. Experience building AI-powered mobile applications.

Position Summary<br><br>The WFM Real-Time Analyst is responsible for monitoring contact center performance throughout the day and ensuring staffing levels support business needs. This role works closely with Operations to manage real-time performance, identify staffing gaps, and recommend actions to achieve service level targets and improve productivity<br>Key Responsibilities<br>Monitor real-time contact center performance and key operational metrics. Compare forecasted workload with actual results and identify performance gaps. Provide real-time reports and updates to Operations Management. Recommend staffing adjustments to maintain service levels and productivity. Manage intraday activities, including break schedules and staffing movements between Front Office and Back Office. Monitor service levels and take appropriate actions to minimize performance risks. Support Operations Supervisors with data-driven recommendations. Work closely with other departments to improve operational performance. Identify opportunities to improve workforce management processes. Ensure compliance with Teleperformance policies, data protection, information security, and health & safety requirements. Report any policy or security violations to management.<br>Qualifications<br>Education<br>Bachelor's degree is preferred.<br>Experience<br>2–3 years of experience in Workforce Management, Contact Center Operations, or a similar role. Experience in a customer service or contact center environment is preferred.<br><br>Language<br>English proficiency at B2 level or higher.<br>Technical Skills<br>Good knowledge of Microsoft Excel, Word, Outlook, and Power Point. Experience with Workforce Management tools is an advantage. Knowledge of SQL or Business Intelligence (BI) tools is a plus.<br><br>Skills & Competencies<br>Strong analytical and problem-solving skills. Good communication and teamwork. Ability to work in a fast-paced environment. Strong organizational and time management skills. Attention to detail and accuracy. Ability to make decisions based on real-time data. Proactive and results-oriented mindset.<br><br>Success Measures<br>Performance in this role will be measured by:<br>Achievement of service level targets. Accuracy and timeliness of reporting. Effective real-time staffing management. Productivity improvements. Collaboration with Operations and other stakeholders.

We are looking for a local Egypt-based PPO & Business Analyst to lead end‑to‑end delivery for our banking chatbot initiative. The ideal candidate will have strong experience in product delivery, requirements gathering, stakeholder management, and a solid understanding of the banking domain. Experience working on chatbots or conversational AI is a strong advantage.<br>Key Responsibilities Drive product planning, prioritization, and delivery for the banking chatbot across the Egypt region. Conduct requirement gathering, user-story documentation, and alignment with business and technology teams. Perform data and trend analysis to identify opportunities for chatbot enhancement and optimization. Collaborate closely with local business stakeholders, operations, compliance, and technology teams. Lead cross-functional meetings and present progress, risks, and insights to senior leadership. Ensure all deliverables meet banking regulatory requirements and follow regional norms. Support continuous improvement by monitoring chatbot performance, gaps, and customer experience insights.<br>Required Skills & Qualifications3–7 years of experience in product ownership, business analysis, or similar roles. Strong banking domain knowledge—retail, digital banking, customer journeys, and operations. Experience in chatbot platforms, conversational AI, or digital CX is an added advantage. Excellent skills in stakeholder management, communication, and presentation. Ability to analyze large data sets and extract actionable insights. Must be a local Egyptian candidate, familiar with local banking behaviors and customer expectations.

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <h4>What youu2019ll do</h4> <h4>Who you are</h4> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <h4>What skills you will learn</h4> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, weu2019re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<strong>Company Description</strong> Pharmaplast S.A.E. is a manufacturing company specializing in advanced wound care dressings, retail tapes, bandages, cosmetics, and related raw materials. The company serves a diverse customer base of around 400 clients in 85 countries, offering a broad international footprint and exposure to global markets. Pharmaplast operates under stringent quality standards and holds ISO 13485, CE, BRC, and FDA certifications. Team members contribute to products that support healthcare providers and end users worldwide, in a highly regulated and quality-focused environment.<br><strong>Role Description</strong> The Graphic Designer role at Pharmaplast S.A.E. is a full-time, on-site position based in Alexandria, Egypt. The Graphic Designer will create visual assets for product packaging, marketing materials, digital campaigns, and corporate communications, ensuring brand consistency across all channels. Daily tasks include developing design concepts, producing layouts and graphics, preparing files for print and digital use, and collaborating with marketing, product, and production teams to meet project requirements and deadlines. The role also involves refining existing designs, aligning visuals with branding guidelines, and contributing creative ideas to support new product launches and promotional activities.<br><strong>Qualifications<br></strong> <ul><li>Candidates should possess strong skills in Graphics and Graphic Design, with experience creating visual content for print and digital platforms.</li><li>Candidates should possess skills in Logo Design and Branding to develop and maintain cohesive brand identities across products and communication materials.</li><li>Candidates should possess skills in Typography, with the ability to select and arrange type for clear, appealing, and accessible designs.</li><li>Proficiency in industry-standard design software (e.g., Adobe Photoshop, Illustrator, InDesign or equivalent) is required.</li><li>Relevant education in Graphic Design, Visual Communication, or a related field, or equivalent practical experience, is preferred.</li><li>Strong attention to detail, time management skills, and the ability to handle multiple projects and deadlines in a fast-paced environment.</li><li>Effective communication skills and the ability to collaborate with cross-functional teams.</li><li>Experience in packaging design or healthcare-related products is an advantage.</li></ul>

About us:<br>Elsewedy Electric: Powering Progress, Empowering People<br>For over 80 years, Elsewedy Electric has been a leading manufacturer of electrical products and solutions, operating in 19 countries with over 18,000 employees. We offer a diverse range of products across wire & cable, electrical equipment, engineering & construction, digital solutions, and infrastructure investments. Beyond our manufacturing prowess, we're passionate about creating a positive and empowering work environment for our team. We foster a culture of diversity, inclusion, and continuous learning, providing opportunities for professional development and career growth. Our commitment to employee well-being extends beyond compensation with initiatives promoting work-life balance and overall well-being. Join us and be part of a company that's not just powering progress, but empowering people to build a brighter future.<br>This job opportunity is offered by Elsewedy Electric Graduate Development Program The program is designed for Graduates with 0-2 years of experience. The program offers various job rotations, mentorships, coaching & trainings. 2024 & 2025 Graduates are welcomed to apply.<br>Key Responsibilities:<br>Develop, test, and maintain frontend and backend application features. Design, build, and integrate RESTful APIs. Develop and optimize database structures, queries, and performance. Diagnose and resolve application issues and provide technical support to end users.\Collaborate with team members to deliver high-quality software solutions. Contribute to business applications and digital transformation initiatives. Apply software engineering best practices, including OOP, SOLID principles, and design patterns. Support application security through authentication, authorization, JWT, and role-based access control. <br>Requirements:<br>Academic Qualifications: Bachelor’s degree in Computer Science, Business Informatics or any related field. Language Proficiency: Fluent in English (spoken and written) Years of Experience: 0-2 Years of experience in the same field. Computer/Technical Skills: Frontend - Backend - Data Base - Development tools - Software Engineering.

<p>Role Overview We re on the lookout for an Instructional Designer who can turn complex product changes into crystal-clear, agent-friendly training. You ll work closely with Product, CX Ops, and Training teams to ensure agents are prepared for new features, policy changes, and process rollouts. This role is a critical bridge between Product Readiness and training content execution. Design end-to-end programs and learning journeys - from learning objectives and content sequencing to practice, assessment, and reinforcement. Break down complex product updates and processes into simple, engaging learning content, including slides, facilitator guides, eLearning, job aids, simulations, videos, and walkthroughs. Create practical, scenario-based learning that helps agents apply knowledge to real customer situations. Partner with the Product team to stay ahead of upcoming releases and turn feature changes into digestible training content. Co-create with Trainers and SMEs to make sure learning is accurate, practical and facilitator-ready. Keep the Content library and training materials tidy, consistent, and aligned with our voice and tools. Use learner feedback, assessment results, QA insights, and operational data to continuously improve content. Excellent written English and Arabic , with strong editing, formatting, and content structuring skills. At least 2 years of experience in instructional design and eLearning creation . Hands-on experience with learning and design tools such as Figma, Canva, Articulate Rise/Storyline, Google Slides, and LMS platforms. Able to work independently and take ownership of projects with minimal guidance , from turning raw or incomplete inputs (Slack threads, product specs, SME inputs) into clear briefs, identifying gaps, and delivering the final learning solution. Strong writing and visual storytelling skills , with the ability to make complex information simple and easy to understand. Hands-on experience using AI models and digital tools to automate and scale L&amp;D work , including quizzes, assessments, content creation, and other learning workflows. Able to identify opportunities to use technology to make learning faster, more scalable, and more effective . Comfortable working cross-functionally , especially with Product, Tech, and Operations teams. Portfolio required: Candidates should be able to demonstrate previous instructional design work, including examples of curriculum design, training materials/eLearning, and visual learning design . Ramp-Up Expectations We recognize that learning our tools, culture, and agent landscape takes time. Here's what the ramp-up will look like: Month 1: Get to know our products, agent workflows, tools, and tone. Shadow live sessions, training sessions, product demos, and knowledge syncs. Month 2 3: Start co-owning content pieces, especially those tied to upcoming product changes. learning projects alongside our in-house IDs or trainers. Month 4+: Own learning projects end-to-end from brief to delivery and become the go-to for anything instructional design in agent education. Success in this role will be measured by: Training effectively prepares agents for new products, processes, and launches. Learning is clear, practical, engaging, and easy to apply on the job. Strong learner feedback and knowledge/assessment results. Learning gaps, confusion, and rework are reduced. Content is quickly and effectively adapted based on product changes, performance data, and feedback.</p><p><strong>Desired Candidate Profile</strong></p><p>At least 2 years of experience in instructional design and eLearning creation . Hands-on experience with learning and design tools such as Figma, Canva, Articulate Rise/Storyline, Google Slides, and LMS platforms. Able to work independently and take ownership of projects with minimal guidance , from turning raw or incomplete inputs (Slack threads, product specs, SME inputs) into clear briefs, identifying gaps, and delivering the final learning solution. Strong writing and visual storytelling skills , with the ability to make complex information simple and easy to understand. Hands-on experience using AI models and digital tools to automate and scale L&amp;D work , including quizzes, assessments, content creation, and other learning workflows. Able to identify opportunities to use technology to make learning faster, more scalable, and more effective . Comfortable working cross-functionally , especially with Product, Tech, and Operations teams. Portfolio required: Candidates should be able to demonstrate previous instructional design work, including examples of curriculum design, training materials/eLearning, and visual learning design .</p><p>Preferred Qualifications 3+ years overall in L&amp;D, CX enablement, or content design (minimum 2 years in instructional design). Bonus if you ve worked in CX, product, or tech startups . Bonus If you have experience with knowledge bases (like Notion, Zendesk, Helpjuice). Experience collaborating with training, QA, compliance, or product teams Experience supporting multilingual teams or agents with limited English proficiency is a plus.</p>