Mystery Shopper in Egypt
140 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p> Lead and develop the Personal Shopper Coordinator team, ensuring consistent execution, high<br>
performance, and achievement of operational objectives across all retail partners.<br>
Own the overall operational performance of the Personal Shopper network by driving key KPIs<br>
including productivity, preparation time, order accuracy, substitutions, cancellations, service<br>
levels, and customer satisfaction.<br>
Develop and execute strategic initiatives to support business growth, increase order capacity,<br>
improve operational efficiency, and enhance the overall customer experience.<br>
Partner with Commercial and Retail Partner teams to strengthen relationships with key<br>
accounts, support business expansion, resolve escalations, and ensure operational readiness for<br>
new launches and growth opportunities.<br>
Analyze operational and business performance, identify trends and opportunities, and translate<br>
insights into action plans that improve efficiency, quality, and profitability.<br>
Lead workforce planning, capacity planning, and resource optimization to ensure the<br>
organization is prepared to meet current and future business demand.<br>
Drive continuous improvement initiatives by redesigning operational processes, introducing best<br>
practices, and leveraging data to improve service quality and operational excellence.<br>
Collaborate cross-functionally with Customer Experience, Live Operations, Fleet, HR, Training,<br>
Product, and Commercial teams to deliver seamless execution and achieve company objectives.</p><br><br>What you need to be successful<br><p> Bachelor’s degree in business administration, Logistics, Supply Chain, Operations Management<br>
or a related field.<br>
6+ years of experience in Operations, Retail, E-commerce, Grocery, or Marketplace, including at<br>
least 2 years in a leadership role.<br>
Proven experience managing managers or multi-site operations.<br>
Strong analytical skills with the ability to translate data into business decisions.<br>
Excellent stakeholder management and communication skills.<br>
Advanced Excel skills; Power BI or SQL knowledge is a strong advantage.<br>
Demonstrated ability to lead large-scale operational improvements in a fast-paced environment.</p><br><br>
<br><br> </div>
???? Urgent Freelance Mystery Shopping Assignment – Alexandria, Egypt<br>We are currently looking for a reliable freelance mystery shopper in Alexandria / Marassi, Egypt to complete an urgent Armani/Caffè customer experience assignment within the next 2–3 days.<br>???? Location: Armani/Caffè Alessandria D'Egitto – Marassi, Alexandria<br>The assignment involves visiting the restaurant as a regular guest and evaluating the full customer journey, including the reservation process, welcome, staff interaction, service quality, food and beverage presentation, cleanliness, atmosphere, and departure experience.<br>Key requirements: Reservation must be made in advance A dessert must be ordered Photos of all food and beverages are required Receipt and timestamped restaurant photos are required Online report to be completed within 24 hours after the visit<br>Compensation & Reimbursement:Food reimbursement up to €100Drinks reimbursement up to €20Additional €12 service fee Travel expenses are not covered, so we are preferably looking for someone already based in or near the area<br>If you are available within the next 2–3 days, please send me your full name, city of residence, email address, and Whats App number.<br><br>If you know someone suitable in the area, referrals are also very welcome.
<p>We are seeking a detail-oriented and observant Mystery Shopper to evaluate the quality of service, compliance with company standards, and overall customer experience at various retail and service locations across Egypt. This role will help businesses improve their operations and customer satisfaction through undercover evaluations.
Responsibilities:
- Visit assigned locations posing as a regular customer to assess service quality and store conditions.
- Complete detailed reports based on observations after each visit.
- Evaluate employee behavior, adherence to company policies, and overall customer engagement.
- Identify areas for improvement and provide constructive feedback to help enhance service standards.
- Maintain confidentiality and foster discretion during evaluations to ensure unbiased results.</p><p>- Strong attention to detail and excellent observation skills.
- Good communication skills, both written and verbal, to provide clear and concise feedback.
- Ability to remain discreet and maintain confidentiality during evaluations.
- Self-motivated with the ability to work independently and manage time effectively.
- Familiarity with retail and customer service environments is a plus.
- Reliable and responsible with a commitment to delivering honest and thorough reports.</p>
<p>We are seeking a detail-oriented and observant Mystery Shopper to evaluate the quality of service, compliance with company standards, and overall customer experience at various retail and service locations across Egypt. This role will help businesses improve their operations and customer satisfaction through undercover evaluations.
Responsibilities:
- Visit assigned locations posing as a regular customer to assess service quality and store conditions.
- Complete detailed reports based on observations after each visit.
- Evaluate employee behavior, adherence to company policies, and overall customer engagement.
- Identify areas for improvement and provide constructive feedback to help enhance service standards.
- Maintain confidentiality and foster discretion during evaluations to ensure unbiased results.</p><p>- Strong attention to detail and excellent observation skills.
- Good communication skills, both written and verbal, to provide clear and concise feedback.
- Ability to remain discreet and maintain confidentiality during evaluations.
- Self-motivated with the ability to work independently and manage time effectively.
- Familiarity with retail and customer service environments is a plus.
- Reliable and responsible with a commitment to delivering honest and thorough reports.</p>
The Category &amp; Shopper Insights Manager owns category and shopper insights for Red Bull in Egypt. This person is the go-to for anything related to category performance, sell-out data, shopper behavior and promo effectiveness. The role is a mix of hands-on analysis and getting in front of retailers and internal teams to land recommendations that can be translated into actions. It covers category analysis, Category Management projects, retail audit and sell-out data, portfolio and promo evaluation, and shopper research
Job Description<br><br> Lead and develop the Personal Shopper Coordinator team, ensuring consistent execution, high<br><br>performance, and achievement of operational objectives across all retail partners.<br><br> Own the overall operational performance of the Personal Shopper network by driving key KPIs<br><br>including productivity, preparation time, order accuracy, substitutions, cancellations, service<br><br>levels, and customer satisfaction.<br><br> Develop and execute strategic initiatives to support business growth, increase order capacity,<br><br>improve operational efficiency, and enhance the overall customer experience.<br><br> Partner with Commercial and Retail Partner teams to strengthen relationships with key<br><br>accounts, support business expansion, resolve escalations, and ensure operational readiness for<br><br>new launches and growth opportunities.<br><br> Analyze operational and business performance, identify trends and opportunities, and translate<br><br>insights into action plans that improve efficiency, quality, and profitability.<br><br> Lead workforce planning, capacity planning, and resource optimization to ensure the<br><br>organization is prepared to meet current and future business demand.<br><br> Drive continuous improvement initiatives by redesigning operational processes, introducing best<br><br>practices, and leveraging data to improve service quality and operational excellence.<br><br> Collaborate cross-functionally with Customer Experience, Live Operations, Fleet, HR, Training,<br><br>Product, and Commercial teams to deliver seamless execution and achieve company objectives.<br><br>Qualifications<br><br> Bachelor’s degree in business administration, Logistics, Supply Chain, Operations Management<br><br>or a related field.<br><br> 6+ years of experience in Operations, Retail, E-commerce, Grocery, or Marketplace, including at<br><br>least 2 years in a leadership role.<br><br> Proven experience managing managers or multi-site operations.<br><br> Strong analytical skills with the ability to translate data into business decisions.<br><br> Excellent stakeholder management and communication skills.<br><br> Advanced Excel skills; Power BI or SQL knowledge is a strong advantage.<br><br> Demonstrated ability to lead large-scale operational improvements in a fast-paced environment.
Job Description<br><br> Lead and develop the Personal Shopper Coordinator team, ensuring consistent execution, high<br><br>performance, and achievement of operational objectives across all retail partners.<br><br> Own the overall operational performance of the Personal Shopper network by driving key KPIs<br><br>including productivity, preparation time, order accuracy, substitutions, cancellations, service<br><br>levels, and customer satisfaction.<br><br> Develop and execute strategic initiatives to support business growth, increase order capacity,<br><br>improve operational efficiency, and enhance the overall customer experience.<br><br> Partner with Commercial and Retail Partner teams to strengthen relationships with key<br><br>accounts, support business expansion, resolve escalations, and ensure operational readiness for<br><br>new launches and growth opportunities.<br><br> Analyze operational and business performance, identify trends and opportunities, and translate<br><br>insights into action plans that improve efficiency, quality, and profitability.<br><br> Lead workforce planning, capacity planning, and resource optimization to ensure the<br><br>organization is prepared to meet current and future business demand.<br><br> Drive continuous improvement initiatives by redesigning operational processes, introducing best<br><br>practices, and leveraging data to improve service quality and operational excellence.<br><br> Collaborate cross-functionally with Customer Experience, Live Operations, Fleet, HR, Training,<br><br>Product, and Commercial teams to deliver seamless execution and achieve company objectives.<br><br>Qualifications<br><br> Bachelor’s degree in business administration, Logistics, Supply Chain, Operations Management<br><br>or a related field.<br><br> 6+ years of experience in Operations, Retail, E-commerce, Grocery, or Marketplace, including at<br><br>least 2 years in a leadership role.<br><br> Proven experience managing managers or multi-site operations.<br><br> Strong analytical skills with the ability to translate data into business decisions.<br><br> Excellent stakeholder management and communication skills.<br><br> Advanced Excel skills; Power BI or SQL knowledge is a strong advantage.<br><br> Demonstrated ability to lead large-scale operational improvements in a fast-paced environment.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p> Lead and develop the Personal Shopper Coordinator team, ensuring consistent execution, high<br>
performance, and achievement of operational objectives across all retail partners.<br>
Own the overall operational performance of the Personal Shopper network by driving key KPIs<br>
including productivity, preparation time, order accuracy, substitutions, cancellations, service<br>
levels, and customer satisfaction.<br>
Develop and execute strategic initiatives to support business growth, increase order capacity,<br>
improve operational efficiency, and enhance the overall customer experience.<br>
Partner with Commercial and Retail Partner teams to strengthen relationships with key<br>
accounts, support business expansion, resolve escalations, and ensure operational readiness for<br>
new launches and growth opportunities.<br>
Analyze operational and business performance, identify trends and opportunities, and translate<br>
insights into action plans that improve efficiency, quality, and profitability.<br>
Lead workforce planning, capacity planning, and resource optimization to ensure the<br>
organization is prepared to meet current and future business demand.<br>
Drive continuous improvement initiatives by redesigning operational processes, introducing best<br>
practices, and leveraging data to improve service quality and operational excellence.<br>
Collaborate cross-functionally with Customer Experience, Live Operations, Fleet, HR, Training,<br>
Product, and Commercial teams to deliver seamless execution and achieve company objectives.</p><br><br>What you need to be successful<br><p> Bachelor’s degree in business administration, Logistics, Supply Chain, Operations Management<br>
or a related field.<br>
6+ years of experience in Operations, Retail, E-commerce, Grocery, or Marketplace, including at<br>
least 2 years in a leadership role.<br>
Proven experience managing managers or multi-site operations.<br>
Strong analytical skills with the ability to translate data into business decisions.<br>
Excellent stakeholder management and communication skills.<br>
Advanced Excel skills; Power BI or SQL knowledge is a strong advantage.<br>
Demonstrated ability to lead large-scale operational improvements in a fast-paced environment.</p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description<br><p> Lead and develop the Personal Shopper Coordinator team, ensuring consistent execution, high<br>
performance, and achievement of operational objectives across all retail partners.<br>
Own the overall operational performance of the Personal Shopper network by driving key KPIs<br>
including productivity, preparation time, order accuracy, substitutions, cancellations, service<br>
levels, and customer satisfaction.<br>
Develop and execute strategic initiatives to support business growth, increase order capacity,<br>
improve operational efficiency, and enhance the overall customer experience.<br>
Partner with Commercial and Retail Partner teams to strengthen relationships with key<br>
accounts, support business expansion, resolve escalations, and ensure operational readiness for<br>
new launches and growth opportunities.<br>
Analyze operational and business performance, identify trends and opportunities, and translate<br>
insights into action plans that improve efficiency, quality, and profitability.<br>
Lead workforce planning, capacity planning, and resource optimization to ensure the<br>
organization is prepared to meet current and future business demand.<br>
Drive continuous improvement initiatives by redesigning operational processes, introducing best<br>
practices, and leveraging data to improve service quality and operational excellence.<br>
Collaborate cross-functionally with Customer Experience, Live Operations, Fleet, HR, Training,<br>
Product, and Commercial teams to deliver seamless execution and achieve company objectives.</p><br><br>Qualifications<br><p> Bachelor’s degree in business administration, Logistics, Supply Chain, Operations Management<br>
or a related field.<br>
6+ years of experience in Operations, Retail, E-commerce, Grocery, or Marketplace, including at<br>
least 2 years in a leadership role.<br>
Proven experience managing managers or multi-site operations.<br>
Strong analytical skills with the ability to translate data into business decisions.<br>
Excellent stakeholder management and communication skills.<br>
Advanced Excel skills; Power BI or SQL knowledge is a strong advantage.<br>
Demonstrated ability to lead large-scale operational improvements in a fast-paced environment.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description<br><p> Lead and develop the Personal Shopper Coordinator team, ensuring consistent execution, high<br>
performance, and achievement of operational objectives across all retail partners.<br>
Own the overall operational performance of the Personal Shopper network by driving key KPIs<br>
including productivity, preparation time, order accuracy, substitutions, cancellations, service<br>
levels, and customer satisfaction.<br>
Develop and execute strategic initiatives to support business growth, increase order capacity,<br>
improve operational efficiency, and enhance the overall customer experience.<br>
Partner with Commercial and Retail Partner teams to strengthen relationships with key<br>
accounts, support business expansion, resolve escalations, and ensure operational readiness for<br>
new launches and growth opportunities.<br>
Analyze operational and business performance, identify trends and opportunities, and translate<br>
insights into action plans that improve efficiency, quality, and profitability.<br>
Lead workforce planning, capacity planning, and resource optimization to ensure the<br>
organization is prepared to meet current and future business demand.<br>
Drive continuous improvement initiatives by redesigning operational processes, introducing best<br>
practices, and leveraging data to improve service quality and operational excellence.<br>
Collaborate cross-functionally with Customer Experience, Live Operations, Fleet, HR, Training,<br>
Product, and Commercial teams to deliver seamless execution and achieve company objectives.</p><br><br>Qualifications<br><p> Bachelor’s degree in business administration, Logistics, Supply Chain, Operations Management<br>
or a related field.<br>
6+ years of experience in Operations, Retail, E-commerce, Grocery, or Marketplace, including at<br>
least 2 years in a leadership role.<br>
Proven experience managing managers or multi-site operations.<br>
Strong analytical skills with the ability to translate data into business decisions.<br>
Excellent stakeholder management and communication skills.<br>
Advanced Excel skills; Power BI or SQL knowledge is a strong advantage.<br>
Demonstrated ability to lead large-scale operational improvements in a fast-paced environment.</p><br><br><br> </div>
Job Description<br><br> Manage and lead Store Supervisors across multiple retail partners to ensure smooth daily<br><br>operations and consistent execution of picking activities.<br><br> Monitor operational KPIs including productivity, preparation time, order accuracy, cancellation<br><br>rate, substitutions, quality, and SLA compliance, while implementing action plans to improve<br><br>performance.<br><br> Plan and optimize manpower allocation, shift schedules, attendance, and workforce utilization to<br><br>ensure adequate staffing based on business demand.<br><br> Collaborate closely with Customer Service, Live Operations, Fleet, HR, and Retail Partners to<br><br>resolve operational issues, improve customer experience, and maintain service excellence.<br><br> Conduct regular performance reviews, coaching sessions, and operational audits for Supervisors<br><br>to ensure compliance with company standards, policies, and operational procedures.<br><br> Analyze operational reports and performance trends, identify root causes of performance gaps,<br><br>and implement continuous improvement initiatives to enhance efficiency and customer<br><br>satisfaction.<br><br>Qualifications<br><br> Bachelor’s degree in business administration, Logistics, Supply Chain, or a related field.<br><br> 3–5 years of experience in Operations, Retail, E-commerce, Grocery,<br><br> Strong analytical and problem-solving skills.<br><br> Excellent communication and stakeholder management skills.<br><br> Advanced proficiency in Microsoft Excel<br><br> Bility to work in a fast-paced environment and manage multiple priorities.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manage and lead Store Supervisors across multiple retail partners to ensure smooth daily operations and consistent execution of picking activities. Monitor operational KPIs including productivity, preparation time, order accuracy, cancellation rate, substitutions, quality, and SLA compliance, while implementing action plans to improve performance. Plan and optimize manpower allocation, shift schedules, attendance, and workforce utilization to ensure adequate staffing based on business demand. Collaborate closely with Customer Service, Live Operations, Fleet, HR, and Retail Partners to resolve operational issues, improve customer experience, and maintain service excellence. Conduct regular performance reviews, coaching sessions, and operational audits for Supervisors to ensure compliance with company standards, policies, and operational procedures. Analyze operational reports and performance trends, identify root causes of performance gaps, and implement continuous improvement initiatives to enhance efficiency and customer satisfaction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in business administration, Logistics, Supply Chain, or a related field.</li><li>3 5 years of experience in Operations, Retail, E-commerce, Grocery,</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and stakeholder management skills.</li><li>Advanced proficiency in Microsoft Excel</li><li>Bility to work in a fast-paced environment and manage multiple priorities.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manage and lead Store Supervisors across multiple retail partners to ensure smooth daily operations and consistent execution of picking activities. Monitor operational KPIs including productivity, preparation time, order accuracy, cancellation rate, substitutions, quality, and SLA compliance, while implementing action plans to improve performance. Plan and optimize manpower allocation, shift schedules, attendance, and workforce utilization to ensure adequate staffing based on business demand. Collaborate closely with Customer Service, Live Operations, Fleet, HR, and Retail Partners to resolve operational issues, improve customer experience, and maintain service excellence. Conduct regular performance reviews, coaching sessions, and operational audits for Supervisors to ensure compliance with company standards, policies, and operational procedures. Analyze operational reports and performance trends, identify root causes of performance gaps, and implement continuous improvement initiatives to enhance efficiency and customer satisfaction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in business administration, Logistics, Supply Chain, or a related field. 3 5 years of experience in Operations, Retail, E-commerce, Grocery, Strong analytical and problem-solving skills. Excellent communication and stakeholder management skills. Advanced proficiency in Microsoft Excel Bility to work in a fast-paced environment and manage multiple priorities.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manage and lead Store Supervisors across multiple retail partners to ensure smooth daily operations and consistent execution of picking activities. Monitor operational KPIs including productivity, preparation time, order accuracy, cancellation rate, substitutions, quality, and SLA compliance, while implementing action plans to improve performance. Plan and optimize manpower allocation, shift schedules, attendance, and workforce utilization to ensure adequate staffing based on business demand. Collaborate closely with Customer Service, Live Operations, Fleet, HR, and Retail Partners to resolve operational issues, improve customer experience, and maintain service excellence. Conduct regular performance reviews, coaching sessions, and operational audits for Supervisors to ensure compliance with company standards, policies, and operational procedures. Analyze operational reports and performance trends, identify root causes of performance gaps, and implement continuous improvement initiatives to enhance efficiency and customer satisfaction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in business administration, Logistics, Supply Chain, or a related field.</li><li>3 5 years of experience in Operations, Retail, E-commerce, Grocery,</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and stakeholder management skills.</li><li>Advanced proficiency in Microsoft Excel</li><li>Bility to work in a fast-paced environment and manage multiple priorities.</li></ul><p></p></section>
Job SummaryThe Account Director leads key client accounts and drives the strategic planning and execution of high-impact BTL marketing campaigns. Acting as the senior liaison between the agency and clients, this role ensures campaigns achieve business goals while maintaining creative excellence, financial profitability, and strict adherence to timelines and budgets.Key ResponsibilitiesBuild long-term executive partnerships, understand client business objectives, and lead account growth, cross-selling, and new business development.Oversee end-to-end execution of BTL campaigns—including activations, experiential marketing, events, roadshows, POSM, and shopper marketing—from brief translation to post-campaign analysis.Partner closely with creative, production, strategy, media, and operations teams to review and approve concepts, budgets, and final deliverables.Manage account profitability, P&L, campaign budgeting, resource allocation, and strategic vendor negotiations.Mentor, guide, and develop account management teams (Account Managers and Executives) while fostering a high-performance agency culture.Required Qualifications & ExperienceBachelor’s degree in Marketing, Advertising, Business Administration, Communications, or a related field.5–10+ years of progressive experience within BTL, experiential marketing, brand activations, events, or integrated agencies.Proven background managing major enterprise client accounts and leading multi-disciplinary teams.Comprehensive domain expertise in BTL strategies, retail/trade marketing, and large-scale event production.Advanced commercial, financial management, negotiation, and project management skills.Exceptional presentation and interpersonal abilities, with the agility to thrive in a fast-paced agency environment.What We Offer:Competitive salary package + Team Performance Bonuses.Dynamic, collaborative, and creative work environment.Clear career progression and professional growth opportunities.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، ساعات إضافية</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>Main Purpose of Job<br> </strong>Execute overall category development & growth within the country, by driving focus on Channel/customer plans based on shopper insights, while implementing the commercial execution agenda. Combined with delivering the compelling selling stories for the customers within the country, to deliver on the categories strategies and growth expectations. <strong> <br> <br>A DAY IN THE LIFE </strong>Commercial Process: Input into the ICP process within the respective category/categories within their respective OPCs/countries to ensure timely cross-functional input, with alignment to the key Category, Brand, Channel, Shopper and Customer growth opportunities and activation platforms. Ensure customer plans are aligned to the cluster category and channel priorities Strategic Revenue Management (SRM): Implement Strategic Revenue Management as a way of working for the category, ensuring opportunities are worked on during the key times of year e.g. ICP and becomes part of the day to day working for the GD community in the OPC, for the category. Category insights to be fed into the MBPC process. <br>Category Strategy : implement the Omni-Channel Category strategy, delivering Customer, Category & Nestle Growth (The triple win). Drive the relationships with the prioritised customers in order to be the preferred supplier through a deep understanding of their needs <br>Channel 360: Execute the channel plans to win at the Point of Purchase, within the country, for the category. Ensure category specificities are understood and aligned where it could impact the overall cluster approach. <br>Shopper: Ensure the needs of the category in the country/OPC are met by executing the shopper research agenda. Drive the understanding of the shopper in the category internally and with key customers, ensuring commercial plans have shopper data & insights embedded throughout. <br> <strong> <strong> <br>ARE YOU A FIT?</strong> </strong> <br>2-3 years of experience in a commercial role (Sales/Marketing) with a proven track record of delivering on results while being able to: - Solid understanding of Shopper need states, trends & shopping missions- Solid underdstanding of Wholesalers, Hypermarkets, E-retailers, convenience etc.), their Strategies & trends with a full overview on the retaill landscape - Good commercial understanding pricing & promotions <br>Core knowledge of the 10 Nestl Corporate Business Principles and expert knowledge in our areas of responsibility.<br>Strong knowledge of key business processes (ICP, MBP & DF, DCG, BBNW, Marketplace)<br>Nestle Management and Leadership principles.<br>Strong understanding of shopper, market intelligence sources, category/channel/shopper trends.<br>Deep knowledge of key commercial functions and priorities. Customer Management. </p></div></section>
The Froneri Way:At Froneri, we are driven by a passion for ice cream, striving to become the world's leading ice cream company for consumers, customers, and employees. Our commitment to excellence and efficiency is reflected in our operations across 25 countries, where we hold the No.1 or No.2 position in most markets we serve. Visionary Leadership and Global Influence:Guided by our vision to be the best in the industry, we focus on innovation and quality to drive growth in premium ice cream snacking. Our strategic pillars—selling more, buying better, and taking costs out—ensure we deliver optimal quality at competitive levels, enhancing our global presence and regional impact. Investing in Our Team and Society:We believe in the power of a strong culture that places people at the heart of everything we do. Our 15,000+ employees worldwide live and breathe ice cream, continually pursuing new ideas to deliver the best experience to our consumers. We are dedicated to focusing our Environmental, Social, and Governance (ESG) efforts by setting ambitious short and mid-term targets, reflecting our commitment to our people and communities. Commitment to Diversity and Inclusion:At Froneri, we are focused, passionate, and entrepreneurial. We believe that diversity and inclusion are integral to our success, fostering a workplace where every individual's unique perspective is valued and contributes to our collective achievements. These sections encapsulate Froneri's identity, leadership vision, dedication to its people and communities, and commitment to diversity and inclusion.<br>Main Purpose of the job To play a key role in achieving company sales target & category growth through developing & implementing BTL strategies within brands guidelines as well as customers' & shoppers' expectations.<br>MAIN ROLE AND ACTIVITIESDefine Channel strategies and plans that deliver channel growth based on consumer, shopper and customer requirements, and in line with overall market strategy. Coordinate with cross-functions to implement category plan across channels Responsible for generating compelling shopper stories to develop winning strategies by channel vs. competition. Responsible for supporting the Annual Commercial Planning process by identifying the key opportunities (incorporating understanding on shoppers, category, customer, competition, channel and external environment) Responsible for recommending actionable in-store solutions based on a clear understanding on shopper behaviour within the channel/ subchannel. Drives implementation of in-store solutions and continuously review the effectiveness of our in-store actions. Responsible for recommending clear promotional guidelines based on shopper understanding and current market knowledge. Develop effective and efficient promotional activities in line with guidelines and ensure their acceptation and implementation. Ensure all promotional investment is properly evaluated. Responsible for monitoring promotional trends, initiatives and competitor actions by channel/ subchannel and strategic customers. Responsible for preparing and implementing new product trade launch plan and conducting pre and post evaluation Visiting the points of sales regularly to ensure that the brand is visible, and guidelines are respected. Lead the discussion in the monthly sales review meeting. Collect and prepare information for sales uplift. Review the sales forecast. Recommend action plans to close gaps. Ensure Budget optimization & Control. Ensure adherence to all company principles and policies. “GDPR , CL TA and ABC”
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Oversee performance and operations for Multiple branches with a district. Ensuring seamless fulfillment processes across different locations which include different retailers. Work closely with the store supervisor to evaluate, develop and ensure that all fulfillment processes (within the store) and workflow is being followed. Supervise the shopper process of daily orders. Supervise the full process of picking of orders, to segregation & packingmonitoring work schedules for the shoppers Supervises the team in processing orders and resolving customer complaints (regarding wrong picking) Monitor operational policies and procedures to ensure the most efficient and effective processing of delivery orders; control of damages, errors and mis-picks; and excellence in customer service levels Assist in coaching and training new employees (store supervisor) Ensure adherence of the shoppers to the agreed upon processes and policies<br><br>Qualifications<br><br>3-4 years previous job experience in order fulfillment and management of pickers 1-2 year Experience of operations within a grocery stores Well organized, able to multitask, and work in a fast-paced environment. Open minded; continually seeks to find new and creative ways to accomplish tasks. Excellent verbal and written communication skills. Strong interpersonal and relationship building skills Excellent decision-making abilities and ability to integrate and apply information. Effective issue resolution skills. Proven analytical abilities. Reliable and a good timekeeper. Passion, enthusiasm, reliability and drive results in present capacity
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Trade Marketing Channel Manager is responsible for the development and coordination of the trade marketing and insights activities to maximize the potential of the Red Bull brand in the trade whilst maintaining the brand personality and values. This includes all means of communication (internal, trade and shopper), internal coordination between marketing and sales, POS development and implementation, Category Management projects, trial activities and sales analysis to generate insight.</p><p>RESPONSIBILITIES</p><p>Areas that play to your strengths</p><p>All the responsibilities we'll trust you with:</p><p>Expand all</p><p>Trade Marketing Management</p><ul><li>Assist in the development of trade marketing strategies, utilizing trade and marketing experience to recommend best trade-led activities.</li><li>Recommend and support trade activity proposals with commercial backing, pushing the brand guidelines whilst protecting the brand image.</li><li>Create and develop all channels of communication that contribute to the timely execution of Red Bull initiatives at internal, trade or shopper level.</li></ul><p>Alignment & Coordination of Sales & Marketing Activities</p><ul><li>Through personal and electronic communication -- educate, orientate, and utilize the brand team to deliver through the line activity in store.</li><li>Exchange ideas between Marketing and Sales departments pro-actively and challenge traditions.</li><li>Establish an internal network with all departments necessary for efficient working - Communications, Brand, Sales, Logistics, Finance.</li><li>Define the Perfect Store by channel for your market using the International Model marketing activity.</li><li>Support the alignment across customers and channels in regard to trade marketing activities.</li></ul><p>POS Tools Implementation & Development</p><ul><li>Ensure global POS toolkit is used effectively in order to: adhere to brand guidelines and appropriately represents the brand (e.g. creative and innovative); meet country needs and objectives by being financially viable; ensure national POS is developed only when international material is not appropriate, and a clear commercial benefit is recognized.</li></ul><p>Business Insights</p><ul><li>Identify opportunities and challenges.</li><li>Quantify the opportunities.</li><li>Sales development analysis (by customer, by channel, by distribution point, etc.)</li><li>Customer performance in all sales fundamentals.</li><li>Channel specific strategies and tools/tactics (Retail, Impulse, C&C, etc.)</li><li>Promotional evaluation.</li></ul><p>Category Management</p><ul><li>Run Category Management projects with the identified top customers.</li><li>Build relationships with the identified top customers.</li><li>Attend face to face meetings with the customer to present and work with them to improve the performance of the category in their stores.</li><li>Interpret the available data and shopper insight to come up with a tailored action plan that will grow category turnover with that customer.</li><li>For non-top customers provide initiatives and support to Key Account Managers, so they are able to implement them themselves.</li></ul></div></section>
About us:at Mighty Foods, we’re going through an exciting period of growth, making our food and snack products more accessible to more people and families across Egypt. We have a big dream to become a market leader in the snacking category, helping people enjoy life and eat better every day. so if you are someone who dreams big, this might just be the moment you have been waiting for.<br>Role Overview:As a Trade Marketing Manager, you will serve as the critical link between Marketing and Sales, transforming brand strategies into powerful in-market executions. You will be responsible for driving visibility, product availability, and sell-through performance across our retail channels. In a highly competitive FMCG environment, this role ensures Mighty Foods wins at the point of sale.<br>Key Responsibilities Channel Strategy: Design and implement tailored trade marketing strategies for Modern Trade, Convenience, and Economic Channels in alignment with brand objectives. Promotions & Activations: Plan and execute in-store promotions, sampling activities, and displays while coordinating with Key Account Managers and Sales teams. Category Management: Optimize shelf space, product placement, and merchandising standards across stores; recommend initiatives to grow categories and shopper engagement. Sales Tools & Training: Develop POS materials, promotional toolkits, and sell-in decks; train sales and merchandising teams to ensure flawless in-store execution. Data & Insights: Analyse sales performance, promotion ROI, and shopper behaviour to recommend adjustments in pricing, assortment, and promotional strategies. Cross-Functional Alignment: Work closely with Marketing, Sales, Supply Chain, and Retail Partners to guarantee successful execution and stock availability. Budget Management: Own and monitor the trade marketing budget, ensuring maximum impact and return on investment.<br>Requirements:Bachelor’s degree in Marketing, Business Administration, or related field.6–8 years of experience in Trade Marketing or Brand Activation, preferably within FMCG or Food & Beverage. Proven experience in managing Modern Trade and retail channel strategies. Strong analytical skills with the ability to translate data into actionable strategies. Excellent leadership, communication, and project management abilities. Proficiency in ERP systems, Excel, and trade marketing tools.<br>How to Apply Send your CV to career@mighty-foods.com or message me directly. Know someone who'd be a great fit? Please share.