DevOps Engineer Jobs in Egypt

<p>We are looking for a Customer Success Specialist with a good understanding of the employment market. He/She will be responsible for a wide range of tasks such as maintaining ongoing customer relationships and networking, implementing successful programs, contributing to sales, onboarding, and training clients, and minimizing churn.&nbsp; As a Customer Success Specialist, you should also be able to provide insights to our clients on recent business trends and improve customer experience through product support and tailored solutions</p><p><strong>Responsibilities</strong></p><ul><li><p>Develops a customer relationship that promotes product or solution usage, retention, loyalty, and customer satisfaction.</p></li><li><p>Acts as a point of contact between the client and other internal teams regarding the client’s feedback.</p></li><li><p>Follows up with clients on the status of vacancies and optimizes the workflow to meet required KPIs and targets, ensuring customer satisfaction.</p></li><li><p>Work with customers to ensure they are leveraging our services effectively and finding value in our services</p></li><li><p>Work closely with the Sales team and other Technical teams to ensure an exceptional customer experience</p></li><li><p>Maintain a revenue base by managing account retention and renewal with the assistance of the sales team</p></li><li><p>Drive upgrade revenue through increased product adoption and increased usage</p></li><li><p>Works closely on retaining different accounts and clients</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Very good to Fluent oral and written English</p></li><li><p><strong>At least 1-2 years of experience in recruitment or the Call Center field is a Plus&nbsp;</strong></p></li><li><p>Previous experience with online recruitment is a bonus</p></li><li><p>Good experience with CRM tools</p></li><li><p>Superior phone Communication skills</p></li><li><p>Attention to details</p></li><li><p>Willingness to learn and develop in the recruitment field</p></li></ul><p></p>

<p>We are looking for a Customer Success Specialist with a good understanding of the employment market. He/She will be responsible for a wide range of tasks such as maintaining ongoing customer relationships and networking, implementing successful programs, contributing to sales, onboarding, and training clients, and minimizing churn.&nbsp; As a Customer Success Specialist, you should also be able to provide insights to our clients on recent business trends and improve customer experience through product support and tailored solutions</p><p><strong>Responsibilities</strong></p><ul><li><p>Develops a customer relationship that promotes product or solution usage, retention, loyalty, and customer satisfaction.</p></li><li><p>Acts as a point of contact between the client and other internal teams regarding the client’s feedback.</p></li><li><p>Follows up with clients on the status of vacancies and optimizes the workflow to meet required KPIs and targets, ensuring customer satisfaction.</p></li><li><p>Work with customers to ensure they are leveraging our services effectively and finding value in our services</p></li><li><p>Work closely with the Sales team and other Technical teams to ensure an exceptional customer experience</p></li><li><p>Maintain a revenue base by managing account retention and renewal with the assistance of the sales team</p></li><li><p>Drive upgrade revenue through increased product adoption and increased usage</p></li><li><p>Works closely on retaining different accounts and clients</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Very good to Fluent oral and written English</p></li><li><p><strong>At least 1-2 years of experience in recruitment or the Call Center field is a Plus&nbsp;</strong></p></li><li><p>Previous experience with online recruitment is a bonus</p></li><li><p>Good experience with CRM tools</p></li><li><p>Superior phone Communication skills</p></li><li><p>Attention to details</p></li><li><p>Willingness to learn and develop in the recruitment field</p></li></ul><p></p>

<p>We are looking for a Customer Success Specialist with a good understanding of the employment market. He/She will be responsible for a wide range of tasks such as maintaining ongoing customer relationships and networking, implementing successful programs, contributing to sales, onboarding, and training clients, and minimizing churn.&nbsp; As a Customer Success Specialist, you should also be able to provide insights to our clients on recent business trends and improve customer experience through product support and tailored solutions</p><p><strong>Responsibilities</strong></p><ul><li><p>Develops a customer relationship that promotes product or solution usage, retention, loyalty, and customer satisfaction.</p></li><li><p>Acts as a point of contact between the client and other internal teams regarding the client’s feedback.</p></li><li><p>Follows up with clients on the status of vacancies and optimizes the workflow to meet required KPIs and targets, ensuring customer satisfaction.</p></li><li><p>Work with customers to ensure they are leveraging our services effectively and finding value in our services</p></li><li><p>Work closely with the Sales team and other Technical teams to ensure an exceptional customer experience</p></li><li><p>Maintain a revenue base by managing account retention and renewal with the assistance of the sales team</p></li><li><p>Drive upgrade revenue through increased product adoption and increased usage</p></li><li><p>Works closely on retaining different accounts and clients</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Very good to Fluent oral and written English</p></li><li><p><strong>At least 1-2 years of experience in recruitment or the Call Center field is a Plus&nbsp;</strong></p></li><li><p>Previous experience with online recruitment is a bonus</p></li><li><p>Good experience with CRM tools</p></li><li><p>Superior phone Communication skills</p></li><li><p>Attention to details</p></li><li><p>Willingness to learn and develop in the recruitment field</p></li></ul><p></p>

<p>ConvoCore is an AI voice and chat agent platform that helps businesses automate customer conversations on phone, WhatsApp, and web. We’re looking for a young, energetic intern to appear in our tutorial videos, product demos, and social media ads for TikTok, Instagram, YouTube, and LinkedIn.</p><p></p><p>The intern will learn:</p><ul><li><p>How to present on camera and deliver natural, engaging takes</p></li><li><p>How to turn technical product features into simple, everyday explanations</p></li><li><p>How short-form video for TikTok, Reels, and YouTube Shorts is planned and shot</p></li><li><p>How a real content team works on scripts, ideas, and reshoots</p></li></ul><p></p><p><strong>Requirements</strong></p><p>Requirements:</p><ul><li><p>Comfortable and confident on camera (no prior experience needed)</p></li><li><p>Good spoken English and Arabic</p></li><li><p>Able to explain things clearly in simple language</p></li><li><p>Active on TikTok, Instagram, or YouTube, and happy to share a few sample videos</p></li><li><p>Available for scheduled shoot days in Minya</p></li></ul><p></p>

<p>ConvoCore is an AI voice and chat agent platform that helps businesses automate customer conversations on phone, WhatsApp, and web. We’re looking for a young, energetic intern to appear in our tutorial videos, product demos, and social media ads for TikTok, Instagram, YouTube, and LinkedIn.</p><p></p><p>The intern will learn:</p><ul><li><p>How to present on camera and deliver natural, engaging takes</p></li><li><p>How to turn technical product features into simple, everyday explanations</p></li><li><p>How short-form video for TikTok, Reels, and YouTube Shorts is planned and shot</p></li><li><p>How a real content team works on scripts, ideas, and reshoots</p></li></ul><p></p><p><strong>Requirements</strong></p><p>Requirements:</p><ul><li><p>Comfortable and confident on camera (no prior experience needed)</p></li><li><p>Good spoken English and Arabic</p></li><li><p>Able to explain things clearly in simple language</p></li><li><p>Active on TikTok, Instagram, or YouTube, and happy to share a few sample videos</p></li><li><p>Available for scheduled shoot days in Minya</p></li></ul><p></p>

<p>Benchmark CNC imports and sells CNC machines in Egypt. We're hiring a sharp part-time cold caller to reach potential buyers by phone, qualify them, and move them toward a demo or sale.</p><p><strong>Type &amp; hours</strong><br>Part-time — 5 hours/day,30 minutes break , 6 days a week.</p><p><strong>What you'll do</strong></p><ul><li><p>Make outbound cold calls to prospective buyers</p></li><li><p>Qualify leads and understand what they need</p></li><li><p>Explain our machines clearly and handle objections confidently</p></li><li><p>Book demos and hand hot leads to the closing team</p></li><li><p>Log calls on drive and outcomes in our CRM</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Minimum 1 year of sales experience</p></li><li><p>Fast learner — able to master our full machine lineup within 5 days</p></li><li><p>Proven sales track record (you'll be asked to back it up with real numbers)</p></li><li><p>Fluent Egyptian Arabic and a strong phone presence</p></li><li><p>Comfortable with high call volume and handling rejection</p></li></ul><p></p>

<p>Drive business growth across Data, BI, AI, Salesforce, and Digital Transformation offerings by combining sales, presales, business understanding, and technology knowledge.</p><p><strong>Key Responsibilities</strong></p><ul><li>Identify and qualify new opportunities.</li><li>Engage business and technology decision-makers.</li><li>Position solutions around business value, not only technology features.</li><li>Lead discovery meetings and shape client needs.</li><li>Work with technical teams on proposals, demos, and solution outlines.</li><li>Build and manage the sales pipeline.</li><li>Support pricing, commercial discussions, and deal closure.</li><li>Develop industry-specific use cases and value propositions.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements</strong></p><p><strong>Required Skills</strong></p><ul><li>Business development, presales, solution selling, proposal development, and client relationship management.</li><li>Good understanding of BI, AI, Salesforce, cloud, and digital transformation.</li><li>Ability to speak with CEOs, business leaders, CIOs, CTOs, and functional heads.</li></ul><p><strong>Preferred</strong></p><ul><li>Industry knowledge in financial services, telecom, retail, public sector, education, healthcare, manufacturing, or professional services.</li></ul>

Designs and produces marketing materials, including advertisements, collateral, signage, flash pieces, electronic brochures, and presentations that reflect the brand’s image and style to drive hotel revenue. Partners with marketing managers and related operational departments as part of a project team, providing design and conceptualization solutions for deliverables. Maintains familiarity with customer demographics and develops an appropriate look and feel for all promotion- and event-related collateral. Monitors the progress of all projects, maintains project files and archives, and provides ongoing project status updates to the marketing and/or project team. Executes various aspects of production, including printing, scanning, digital retouching, image editing, special effects, and file manipulation and layout.</p> <p>Follows all company policies and procedures. Ensures uniform and personal appearance are clean and professional. Maintains confidentiality of proprietary information and protects company assets. Welcomes and acknowledges all guests according to company standards, anticipates and addresses guests’ service needs, and thanks guests with genuine appreciation. Speaks with others using clear and professional language; prepares and reviews written documents accurately and completely; and answers telephones using appropriate etiquette. Develops and maintains positive working relationships with others, supports the team in reaching common goals, and listens and responds appropriately to the concerns of other employees. Complies with quality assurance expectations and standards.</p> <p>Moves, lifts, carries, pushes, pulls, and places objects weighing up to 10 pounds without assistance. Stands, sits, or walks for an extended period of time. Performs other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> Bachelor’s degree in graphic design from an accredited university or college.</p> <p><strong>Related work experience:</strong> Three to five years of graphic design experience.</p> <p><strong>Supervisory experience:</strong> None.</p> <p><strong>License or certification:</strong> None.</p> <h4>Equal opportunity employer</h4> <p>Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. The company actively fosters an environment where the unique backgrounds of its associates are valued and celebrated. Its greatest strength lies in the rich blend of culture, talent, and experiences of its associates. Marriott International is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <h4>About Marriott Hotels</h4> <p>Marriott Hotels strives to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With a name synonymous with hospitality around the world, Marriott Hotels welcomes you to explore a career with the brand. By joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <h4>About JW Marriott</h4> <p>JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 properties in gateway cities and distinctive resort locations around the world. JW Marriott believes its associates come first because happy associates help make guests happy. Its associates are confident, innovative, genuine, and intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. The hotels offer a unique work experience where associates are part of a community and enjoy camaraderie with a diverse group of coworkers. JW Marriott creates opportunities for training, development, and recognition, and provides a place to pursue passions in a luxury environment focused on holistic well-being. Treating guests exceptionally starts with the way associates are cared for. That’s the JW treatment. By joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <h4 class="header-ribbon">About the Company</h4> <p></p><p>Marriott International is the world's largest hotel company based in Bethesda, Maryland, USA, with more than 6,000 properties in 122 countries and reported revenues of nearly $14 billion in fiscal year 2015. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.</p> <p>The company operates and franchises hotels and licenses vacation ownership resorts under 30 brands. Marriott International has more than 500,000 people working worldwide at managed or franchised properties, as well as at corporate offices. The company has been consistently recognized as a top employer and for its superior business ethics.</p> <p>Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.</p> <p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service&nbsp;<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service&nbsp;<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service&nbsp;<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service&nbsp;<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26132158<br><br><strong>Job Category</strong> Human Resources<br><br><strong>Location</strong> Al Fanar Street, Sharm El Sheikh, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Administering Employee Training Programs<br><br></strong><ul><li> Promotes and informs employees about all training programs.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Helps employees identify specific behaviors that will contribute to service excellence.</li><li> Ensures employees receive on-going training to understand guest expectations.</li><li> Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li><li> Meets with training cadre on a regular basis to support training efforts.</li><li> Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br></li></ul><strong>Evaluating Training Programs Effectiveness<br><br></strong><ul><li> Monitors enrollment and attendance at training classes.</li><li> Meets regularly with participants to assess progress and address concerns.</li><li> Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li><li> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li><li> Measures transfer of learning from training courses to the operation.</li><li> Ensures adult learning principles are incorporated into training programs.<br><br></li></ul><strong>Developing Training Program Plans and Budgets<br><br></strong><ul><li> Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.</li><li> Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li><li> Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li><li> Aligns current training and development programs to effectively impact key business indicators.</li><li> Establishes guidelines so employees understand expectations and parameters.</li><li> Develops specific training to improve service performance.</li><li> Drives brand values and philosophy in all training and development activities.</li><li> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br><br></li></ul><strong>Managing Training Budgets<br><br></strong><ul><li> Participates in the development of the Training budget as required.</li><li> Manages budget in alignment with Human Resources and property financial goals.</li><li> Manages department controllable expenses to achieve or exceed budgeted goals.</li><li> Utilizes P-card if appropriate to control and monitor departmental expenditures.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mission <br><p><b>JOB PURPOSE</b></p><br><br><p>The primary purpose of this position is to oversee the maintenance, repair, and calibration of HVAC systems, ensuring optimal performance across multiple locations within the Cairo Metro Line 3. This role requires independent work, effective team management, and a commitment to safety while ensuring compliance with health standards and operational efficiency.</p><br><br> Profile <br><p><b>RESPONSIBILITIES/DUTIES</b></p><br><br><p><b>Team Management</b></p><br><br><p>•Supervise and coordinate HVAC mechanical technicians and assistants to ensure smooth operations.</p><br><br><p>•Provide leadership to service providers, ensuring adherence to preventive maintenance (PM) plans.</p><br><br><p>•Mentor and train team members on best practices, troubleshooting, and safety protocols.</p><br><br><p><b>Routine Maintenance and Repairs</b></p><br><br><p>•Supervise routine maintenance of HVAC systems and tunnel ventilation equipment according to established specifications.</p><br><br><p>•Ensure maintenance tools and equipment are well-maintained and in good condition.</p><br><br><p>•Respond to urgent mechanical failures by diagnosing and resolving HVAC system performance issues.</p><br><br><p><b>Training and Development</b></p><br><br><p>•Provide guidance and training to team members on HVAC systems, safety protocols, and troubleshooting techniques.</p><br><br><p>•Foster team development through continuous education on system performance and maintenance best practices.</p><br><br><p><b>System Condition and Performance</b></p><br><br><p>•Assess HVAC system conditions and performance for compliance with regulations and efficiency standards.</p><br><br><p>•Ensure mechanical systems are calibrated and operating within required specifications.</p><br><br><p>•Oversee mechanical repairs, ensuring they meet health and safety standards.</p><br><br><p><b>Documentation and Reporting</b></p><br><br><p>•Maintain accurate records of service requests, repairs, and maintenance tasks.</p><br><br><p>•Manage reporting and archiving of maintenance activities and spare part consumption.</p><br><br><p>•Generate periodic reports on team performance, maintenance activities, and overall system status for management review.</p><br><br><p><b>Customer Interaction</b></p><br><br><p>•Communicate with clients regarding service needs, recommendations, and system operations to ensure customer satisfaction.</p><br><br><p>•Ensure HVAC systems meet appliance standards and comply with the Health and Safety Act.</p><br><br><p><b>Inspection and Testing</b></p><br><br><p>•Supervise and lead subcontractors to ensure compliance with PM plans and avoid failures.</p><br><br><p>•Conduct regular inspections of HVAC assets to identify potential issues and ensure compliance with safety regulations.</p><br><br><p>•Test and evaluate system performance to ensure safety and optimal functionality.</p><br><br><p><b>Troubleshooting and Repair</b></p><br><br><p>•Diagnose and troubleshoot HVAC system issues promptly and accurately.</p><br><br><p>•Perform repairs, including replacing defective parts, to restore equipment to safe working conditions.</p><br><br><p><b>Emergency Response</b></p><br><br><p>•Respond to emergency HVAC service calls, ensuring timely repairs and minimal disruption to operations.</p><br><br><p><b>Maximo&nbsp;</b></p><br><br><p>•Utilize the Enterprise Asset Management (EAM) system (Maximo) for tracking maintenance activities, service requests, and spare parts.</p><br><br><p>•Input data into Maximo for asset performance, maintenance schedules, and repairs.</p><br><br><p>•Monitor and report on asset conditions, ensuring Maximo reflects accurate and up-to-date information.</p><br><br><p><b>Safety&nbsp;</b></p><br><br><p>•Adhere to all safety regulations and guidelines while performing maintenance tasks.</p><br><br><p>•Implement and enforce safety protocols during maintenance activities to protect equipment and personnel.</p><br><br><p>•Conduct safety checks on HVAC assets and ensure a clean, organized work environment.</p><br><br><p>•Ensure all maintenance work is conducted in compliance with safety regulations and health standards.</p><br><br><p>•Implement safety checks and maintain safety protocols to prevent accidents and ensure safe working conditions.</p><br><br><p>•Conduct regular safety audits to ensure HVAC systems and tools are in safe, operational condition.</p><br><br><p>•Promote a culture of safety by regularly updating the team on safety guidelines and ensuring adherence.</p><br><br><p><b>Other Responsibilities</b></p><br><br><p>•Perform other duties as assigned by management.</p><br><br><p>•Be available to work after hours when required.</p><br><br><p>•Ability to work across different locations within Line 3 stations and depots.</p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><br><br><p><b>Qualifications</b></p><br><br><p>•High school diploma or equivalent; a certificate in HVAC, building maintenance technology, or a related field is a plus.</p><br><br><p>•Good eyesight and normal color vision.&nbsp;</p><br><br><p>•Ability to operate and calibrate electrical, electronic, and mechanical test equipment.&nbsp;</p><br><br><p>•Capability to write technical reports.&nbsp;</p><br><br><p>•</p><br><br><p><b>Knowledge</b></p><br><br><p>•Strong understanding of HVAC maintenance processes and methods.</p><br><br><p>•General technical knowledge in mechanical, electrical, and electronic systems.</p><br><br><p>•Familiarity with Enterprise Asset Management (EAM) systems like Maximo.</p><br><br><p>•Ability to work effectively in a team environment.</p><br><br><p>•Basic understanding of electro-mechanical systems.</p><br><br><p>•Knowledge of general maintenance processes and methods.</p><br><br><p>•</p><br><br><p><b>Experience</b></p><br><br><p>•Minimum 5-7 years of experience as a qualified mechanical or electro-mechanical technician, specifically in maintaining and repairing HVAC systems.</p><br><br><p>•Experience of railway systems is essential.</p><br><br><p>•Previous experience working with tools, appliances, and devices in HVAC systems.</p><br><br><p>•Proven experience as a maintenance technician, particularly with HVAC systems.</p><br><br><p><b>DESIRED BEHAVIORS</b></p><br><br><p>•Strong communication skills and the ability to manage multiple tasks in a fast-paced, team-oriented environment.&nbsp;</p><br><br><p>•Demonstrate proactive problem-solving skills and attention to detail.</p><br><br><p>•Consistently adhere to safety protocols and encourage a safety-first mindset in all tasks.</p><br><br><p>•Show leadership and mentorship capabilities in managing teams and promoting continuous improvement.</p><br><br><p>•Communicate effectively with internal and external stakeholders to ensure seamless operations.</p><br><br><p>•Ability to thrive in a dynamic, fast-paced work environment while maintaining high standards of quality.</p><br><br><p>•Flexibility to work in shifts and across various locations in Line 3 stations and depots.</p><br><br><br> </div>

<p>JOB PURPOSE The primary purpose of this position is to oversee the maintenance, repair, and calibration of HVAC systems, ensuring optimal performance across multiple locations within the Cairo Metro Line 3. This role requires independent work, effective team management, and a commitment to safety while ensuring compliance with health standards and operational efficiency.</p> <p>RESPONSIBILITIES/DUTIES</p> <h3>Team Management</h3> <ul> <li>Supervise and coordinate HVAC mechanical technicians and assistants to ensure smooth operations.</li> <li>Provide leadership to service providers, ensuring adherence to preventive maintenance (PM) plans.</li> <li>Mentor and train team members on best practices, troubleshooting, and safety protocols.</li> </ul> <h3>Routine Maintenance and Repairs</h3> <ul> <li>Supervise routine maintenance of HVAC systems and tunnel ventilation equipment according to established specifications.</li> <li>Ensure maintenance tools and equipment are well-maintained and in good condition.</li> <li>Respond to urgent mechanical failures by diagnosing and resolving HVAC system performance issues.</li> </ul> <h3>Training and Development</h3> <ul> <li>Provide guidance and training to team members on HVAC systems, safety protocols, and troubleshooting techniques.</li> <li>Foster team development through continuous education on system performance and maintenance best practices.</li> </ul> <h3>System Condition and Performance</h3> <ul> <li>Assess HVAC system conditions and performance for compliance with regulations and efficiency standards.</li> <li>Ensure mechanical systems are calibrated and operating within required specifications.</li> <li>Oversee mechanical repairs, ensuring they meet health and safety standards.</li> </ul> <h3>Documentation and Reporting</h3> <ul> <li>Maintain accurate records of service requests, repairs, and maintenance tasks.</li> <li>Manage reporting and archiving of maintenance activities and spare part consumption.</li> <li>Generate periodic reports on team performance, maintenance activities, and overall system status for management review.</li> </ul> <h3>Customer Interaction</h3> <ul> <li>Communicate with clients regarding service needs, recommendations, and system operations to ensure customer satisfaction.</li> <li>Ensure HVAC systems meet appliance standards and comply with the Health and Safety Act.</li> </ul> <h3>Inspection and Testing</h3> <ul> <li>Supervise and lead subcontractors to ensure compliance with PM plans and avoid failures.</li> <li>Conduct regular inspections of HVAC assets to identify potential issues and ensure compliance with safety regulations.</li> <li>Test and evaluate system performance to ensure safety and optimal functionality.</li> </ul> <h3>Troubleshooting and Repair</h3> <ul> <li>Diagnose and troubleshoot HVAC system issues promptly and accurately.</li> <li>Perform repairs, including replacing defective parts, to restore equipment to safe working conditions.</li> </ul> <h3>Emergency Response</h3> <ul> <li>Respond to emergency HVAC service calls, ensuring timely repairs and minimal disruption to operations.</li> </ul> <h3>Maximo</h3> <ul> <li>Utilize the Enterprise Asset Management (EAM) system (Maximo) for tracking maintenance activities, service requests, and spare parts.</li> <li>Input data into Maximo for asset performance, maintenance schedules, and repairs.</li> <li>Monitor and report on asset conditions, ensuring Maximo reflects accurate and up-to-date information.</li> </ul> <h3>Safety</h3> <ul> <li>Adhere to all safety regulations and guidelines while performing maintenance tasks.</li> <li>Implement and enforce safety protocols during maintenance activities to protect equipment and personnel.</li> <li>Conduct safety checks on HVAC assets and ensure a clean, organized work environment.</li> <li>Ensure all maintenance work is conducted in compliance with safety regulations and health standards.</li> <li>Implement safety checks and maintain safety protocols to prevent accidents and ensure safe working conditions.</li> <li>Conduct regular safety audits to ensure HVAC systems and tools are in safe, operational condition.</li> <li>Promote a culture of safety by regularly updating the team on safety guidelines and ensuring adherence.</li> </ul> <h3>Other Responsibilities</h3> <ul> <li>Perform other duties as assigned by management.</li> <li>Be available to work after hours when required.</li> <li>Ability to work across different locations within Line 3 stations and depots.</li> </ul><p><strong>Desired Candidate Profile</strong></p><h3>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</h3> <h4>Qualifications</h4> <ul> <li>High school diploma or equivalent; a certificate in HVAC, building maintenance technology, or a related field is a plus.</li> <li>Good eyesight and normal color vision.</li> <li>Ability to operate and calibrate electrical, electronic, and mechanical test equipment.</li> <li>Capability to write technical reports.</li> </ul> <h4>Knowledge</h4> <ul> <li>Strong understanding of HVAC maintenance processes and methods.</li> <li>General technical knowledge in mechanical, electrical, and electronic systems.</li> <li>Familiarity with Enterprise Asset Management (EAM) systems like Maximo.</li> <li>Ability to work effectively in a team environment.</li> <li>Basic understanding of electro-mechanical systems.</li> <li>Knowledge of general maintenance processes and methods.</li> </ul> <h4>Experience</h4> <ul> <li>Minimum 5-7 years of experience as a qualified mechanical or electro-mechanical technician, specifically in maintaining and repairing HVAC systems.</li> <li>Experience of railway systems is essential.</li> <li>Previous experience working with tools, appliances, and devices in HVAC systems.</li> <li>Proven experience as a maintenance technician, particularly with HVAC systems.</li> </ul> <h3>DESIRED BEHAVIORS</h3> <ul> <li>Strong communication skills and the ability to manage multiple tasks in a fast-paced, team-oriented environment.</li> <li>Demonstrate proactive problem-solving skills and attention to detail.</li> <li>Consistently adhere to safety protocols and encourage a safety-first mindset in all tasks.</li> <li>Show leadership and mentorship capabilities in managing teams and promoting continuous improvement.</li> <li>Communicate effectively with internal and external stakeholders to ensure seamless operations.</li> <li>Ability to thrive in a dynamic, fast-paced work environment while maintaining high standards of quality.</li> <li>Flexibility to work in shifts and across various locations in Line 3 stations and depots.</li> </ul>

<p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p><h3>Ensuring Culinary Standards and Responsibilities are Met for Restaurant</h3><ul><li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</li><li>Supervises restaurant kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.</li><li>Maintains food preparation handling and correct storage standards.</li><li>Recognizes superior quality products, presentations and flavor.</li><li>Plans and manages food quantities and plating requirements for the restaurant.</li><li>Communications production needs to key personnel.</li><li>Assists in developing daily and seasonal menu items for the restaurant.</li><li>Ensures compliance with all applicable laws and regulations regulations.</li><li>Follows proper handling and right temperature of all food products.</li><li>Estimates daily restaurant production needs.</li><li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li><li>Checks the quality of raw and cooked food products to ensure that standards are met.</li><li>Determines how food should be presented and creates decorative food displays.</li></ul><h3>Leading Kitchen Team</h3><ul><li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li><li>Supervises and manages restaurant kitchen employees.</li><li>Managing all day-to-day operations.</li><li>Understanding employee positions well enough to perform duties in employees' absence.</li><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li><li>Serving as a role model to demonstrate appropriate behaviors.</li><li>Ensuring and maintaining the productivity level of employees.</li><li>Ensures employees are cross-trained to support successful daily operations.</li><li>Ensures employees understand expectations and parameters.</li><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul><h3>Establishing and Maintaining Restaurant Kitchen Goals</h3><ul><li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li><li>Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li><li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li><li>Effectively investigates, reports and follows-up on employee accidents.</li><li>Knows and implements company safety standards.</li></ul><h3>Ensuring Exceptional Customer Service</h3><ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li>Sets a positive example for guest relations.</li><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li><li>Empowers employees to provide excellent customer service.</li><li>Handles guest problems and complaints.</li><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul><h3>Managing and Conducting Human Resource Activities</h3><ul><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li><li>Manages employee progressive discipline procedures.</li><li>Participates in the employee performance appraisal process, providing feedback as needed.</li><li>Uses all available on the job training tools for employees.</li><li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li></ul><h3>Additional Responsibilities</h3><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Attends and participates in all pertinent meetings.</li></ul><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</p>

<p><b>JOB SUMMARY</b> Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p>Managing Day-to-Day Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Food and Beverage Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><p>Managing and Conducting Human Resource Activities</p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>

<p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><h3>CORE WORK ACTIVITIES</h3><h4>Managing Day-to-Day Operations</h4><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><h4>Leading Food and Beverage Team</h4><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><h4>Ensuring Exceptional Customer Service</h4><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><h4>Managing and Conducting Human Resource Activities</h4><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><h4>Additional Responsibilities</h4><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service&nbsp;<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

JOB PURPOSEAchieving ASG Quality objectives by supervising quality control systems to ensure meeting ASG products Quality standards through continuous concerns resolution and proper management of changes.<br><br>Responsibilities Reviews, confirm quality control Ramp-up Activity Plan and implementation conformance with ASG Quality requirements to ensure achievement of quality targets Supervises manufacturing areas inspection and containment activities and leads quality control staff to achieve desired product(s) quality Acts with quick response to customer complaints and takes the necessary countermeasures that prevent recurrence Leads/collaborates with other functions teams in troubleshooting activities, using suitable troubleshooting methods to identify the root cause(s) of the concern(s) and ensures implementation of proper countermeasures for them Verifies, validates countermeasures implementation and performs recurrence prevention audits concerns countermeasures. Plans and conduct Process Audits using standard process audit tools to ensure compliance with ASG quality requirements Reports to Head of QHSSE all quality issues on a (daily, weekly, monthly) basis Analyzes quality performance for each quarter/year and develops quality improvement plans for critical Mini-Companies based on that analysis Prepares target setting proposals to Head of QHSSE for revision and approval Prepares monthly quality performance report(s) and presents it in quality meetings to share Mini-Companies quality key Performance Indicators (KPIs) achievement and progress of countermeasures Follows up reports issuance and closure for quality concerns by utilizing control/tracking sheets to ensure quick response for quality concerns Evaluates performance of quality control staff through layered audits and observation. Develops customized training plans for quality control staff, approves them from Head of QHSSE and performs these training plans Collaborates With Head of QHSSE to set plans and initiatives to improve process quality Leads process improvement initiatives in shop floor Commits with quality and safety policies and regulations and Monitors’ commitment of quality control staff with them Follows up proper preservation of measuring tools and ensures commitment with calibration plans Regulates documents control and ensures proper document preservation<br>EXPERIENCE+6 years of experience in a quality control and assurance or engineering role, preferably in a multinational manufacturing organization.<br>EDUCATIONB. Sc. in relevant Engineering degree, Industrial Engineering or Mechanical Engineering