Restaurant Assistant Manager Jobs in Egypt
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Company Description<br><br>Join us at Accor, where life pulses with passion!<br><br>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.<br><br>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.<br><br>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!<br><br>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.<br><br>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.<br><br>Hospitality is a work of heart,<br><br>Join us and become a Heartist®.<br><br>Job Description<br><br>We are seeking an experienced and visionary Director of Food and Beverage to lead our dynamic F&B operations in Alexandria, Egypt. In this pivotal leadership role, you will oversee all aspects of food and beverage services, driving operational excellence, profitability, and exceptional guest experiences. You will be responsible for developing and executing a comprehensive F&B strategy that aligns with our organization's brand vision while fostering a collaborative, innovative, and customer-focused culture within your department.<br><br>Develop and execute a comprehensive food and beverage operating strategy aligned with the organization's business objectives, ensuring seamless integration of departmental goals into broader operational plans Create and maintain an exceptional atmosphere across all F&B outlets that consistently meets or exceeds guest expectations through meticulous attention to quality, service standards, and operational excellence Recruit, onboard, and mentor a high-performing F&B leadership team, demonstrating strong functional expertise, creativity, and entrepreneurial leadership to drive business success Oversee all F&B departmental operations, including restaurants, bars, banquet facilities, and room service, ensuring adherence to established procedures, policies, and quality standards Analyze and control sales performance, costs, and profitability metrics; develop strategies to maximize departmental revenue while maintaining strict cost discipline and budget compliance Monitor and evaluate food and beverage quality, presentation, and service standards; implement corrective actions to ensure consistent delivery of premium products and services Develop and implement comprehensive staff training programs, conduct regular performance reviews, and create a motivational environment that fosters employee engagement, productivity, and professional development Design innovative menus and beverage offerings that reflect guest preferences, regional tastes, and purchasing power while maintaining brand consistency Manage inventory control, procurement, and equipment maintenance; ensure proper utilization, protection, and replacement of departmental assets and materials Conduct promotional activities and coordinate banquet operations to increase sales and enhance revenue opportunities Prepare, monitor, and manage monthly and annual F&B departmental budgets; develop financial forecasts based on historical data and market trends Ensure compliance with food safety management systems, quality management protocols, and health and safety regulations; participate actively in food safety committees Conduct regular departmental meetings and brainstorming sessions to identify opportunities for improvement, address challenges, and leverage employee talents and insights Implement sustainability initiatives and environmental best practices, including waste reduction, energy conservation, and responsible chemical management Communicate strategic decisions and departmental goals to team members; ensure transparent, effective communication to enhance productivity and organizational alignment Attend management meetings and contribute to hotel-wide initiatives, income planning, and marketing programs Perform additional duties and special projects as assigned by senior management<br><br>Qualifications<br><br>**Education:**<br><br>Bachelor's degree in Hospitality Management, Hotel Management, Culinary Arts, Business Administration, or a related field<br><br>**Experience:**<br><br>Minimum 6 years of progressive experience in food and beverage operations management, or minimum 2 years of experience in a Director of Food and Beverage position Extensive international or overseas hospitality experience preferred Proven track record of successfully managing multiple F&B outlets and large-scale operations Demonstrated experience in budget management, financial analysis, and revenue optimization<br><br>**Language Skills:**<br><br>Professional-level English proficiency to communicate effectively with guests, employees, and management<br><br>**Technical Skills & Competencies:**<br><br>Advanced proficiency in Microsoft Office applications (Word, Excel, Power Point) Strong knowledge of food safety management systems and quality assurance protocols Proficiency with F&B management software and point-of-sale (POS) systems Expertise in menu development, culinary trends, and beverage management Advanced analytical and financial management capabilities<br><br>**Core Competencies:**<br><br>Exceptional leadership and team management abilities with a collaborative, inclusive approach Strategic planning and visionary thinking with the ability to drive organizational change Detail-oriented with strong organizational and time management skills Customer-focused mindset with a commitment to delivering exceptional guest experiences Innovative problem-solving and decisive decision-making capabilities Strong interpersonal and communication skills with the ability to motivate and inspire teams Resilient and adaptable with the flexibility to thrive in a dynamic, fast-paced environment Analytical mindset with the ability to interpret data and drive performance improvements<br><br>**Domain Expertise:**<br><br>Comprehensive knowledge of food safety regulations, health codes, and industry best practices Familiarity with quality management systems and continuous improvement methodologies Understanding of pandemic preparedness and health safety protocols in hospitality settings Knowledge of environmental sustainability practices and green hospitality initiatives Experience with banquet planning, event management, and special occasion coordination
To manage a portfolio with coverage of SME/ BB customers in Cairo and other governorates in Egypt, marketing & soliciting new relationships in-order to achieve predetermined objectives. KEY ACCOUNTABILITIESFunctional Screens proposed customers against Target Market Plan and Risk Acceptance Criteria, to initially identify ADIB EGYPT credit risk appetite for obligors and setting the facility structure, subject to Business and Risk Management approvals and the Wholesale Bank Policy. Furnishes / updates the Business Analyst with client information, financial statements, and relevant data, for the different types of CA reviews (Annual, Initial, Interim etc.). Reviews/Approves extensions of credit (for Credit Officers) and ensure that the data within these extensions of credit are accurate and that they are designed with the appropriate requested facility package and all credit risks are properly addressed. Ensures that the extensions of credit are consistent with the relationship profile and endorsing the risk/reward balance. Ensures appropriate obligatory / facility risk ratings in line with the risk ratings Policy of the bank. Conducts regular accounts follow up assisted by periodical reports to avoid the manifestation of past dues, excess and the breach of terms and conditions of the approved facilities. Monitors changes in the risk position of the clients using renewal and monitoring tools, and are promptly communicated to Business and Risk managers. Maintains regular contacts with customers to sort any internal/ departmental issues with immediate action, supporting CSU Service Unit to serve customers in the best way, as per approved SLA. Conducts periodic client calls / site visits and document client calls with the frequency indicated in the Credit Analysis section. Maintains customer loyalty and promote brand identity by providing excellent customer service via regular updates and reviews on bank’s range of financial products as well as customers’ financial needs. Provides quality service to clients and closely follow up and ensure the processing of all requests (new facilities, increase of existing facilities, amendments, waivers, operations requests etc.) up to their satisfaction duly within SLAs without deviation. Prepares target list of potential relationships. Conducts marketing calls to screen the market And approaching potential relationships. Identifies expansion opportunities with existing clientele base to achieve portfolio growth. Monitor practices of competition and report findings to Unit & Department Heads. Provides product specialists with qualified referrals for cross-sell. Responsible for overall parent relationship management and providing a wide range of treasury, cash management, trade and corporate finance products and solutions. Closely monitors Past Dues Report, and take any required action, after consulting with Unit Head and/or Wholesale Bank Head. Ensures that extensions of credit follow regulatory limits and the Central Bank of Egypt regulations and guidelines. Initiates “credit checking” and “Central de Risqué – CBE” requests, and ensure their completeness by the time of the credit approval. Provides recommendations to improve the current procedures and processes to ensure that work is carried out in an efficient manner. And any other assigned tasks. QUALIFICATIONSAcademic and professional qualifications University/College Degree Credit Risk course MA /MBA is an advantage Experience and other requirements Basic Qualifications:Islamic Banking Knowledge Ability to build and sustain good personal contacts with client executives at varying levels of seniority, balancing client needs and ADIB EGYPT objectives /priorities. Creativity - an enquiring mind willing to develop a detailed understanding of client issues/needs and develop ideas/solutions in response Strong work ethic; high energy levels; results oriented - a self-starter prepared to take the initiative to start topics and/or follow issues through, whilst exercising judgment as to when to seek assistance. Networking - Maintaining close contact with coverage, product and risk specialists within NBD. Natural Team Player - Having an adaptable/flexible approach; willing to work in a co-operative manner to fulfil client and internal requirements. Minimum Experience:RM: Min 5 years of Experience + CC Certified. SRM: Min 7 years of Experience + CC Certified.
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<span><br>JOB SUMMARY<br>Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Recommends follow-up action for security breaches.<br>• Conducts investigation of all losses of property assets and refers to proper management for disposition.<br>• Deploys security staff to effectively monitor and protect property assets.<br>• Complies with all Corporate Security safety and security management guidelines and procedures.<br>• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.<br>• Conducts periodic patrols of entire property and parking areas.<br>• Recognizes success across areas of responsibility.<br>• Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<br>• Implements action plans to monitor and control risk.<br>• Keeps abreast of local criminal activity as it may impact property.<br>• Maintains required reports and documentation regarding patrols of property and parking areas.<br>• Inspects all security equipment and ensures it is fully functioning.<br>• Provides means for obtaining necessary medical attention on a timely basis.<br>• Conducts hourly employee performance appraisals according to Standard Operating Procedures.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Maintains first aid and CPR certifications required for Security officers.<br>• Implements local authority requirement for security and safety.<br>Leading Security Teams<br>• Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>Providing and Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Meets quality standards and customer expectations on a daily basis.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Conducting Human Resources Activities<br>• Assists in minimizing cost of accident claims through aggressive claims management.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Strives to improve service performance.<br>• Administers property policies fairly and consistently.<br>Additional Responsibilities<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Develops and maintains a working relationship with local law enforcement authorities.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Provides guidance in setting health and safety policies and standards.<br>• Coordinates with Event Sales for VIP escort and media control for large events.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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Reporting to the Group Treasurer, you will lead Treasury & Markets' Resource Mobilisation Department, shaping the funding strategy, executing funding plans, and managing a diverse team. Your department secures broad market access and deep liquidity pools to support the Bank's goal of expanding Africa's share of global trade. You'll develop robust resource mobilisation and investor-engagement plans aligned with the Division and Group Funding Programme for Board approval, then drive execution of the Group's treasury fundraising and related initiatives as directed by the Group Treasurer. This role requires a hands-on, self-starter with a passion for Global Africa who can hit the ground running and drive results with minimal supervision.<br><strong>Main Responsibilities</strong><br><strong>Strategy Development and Implementation</strong><br>• Develop and implement a resource mobilisation strategy that allows for a robust market access of the Bank to debt and loan capital markets.<br>• Develop and operationalise a resource mobilisation framework that fits into the Bank's growth plans outlined in the Bank's Strategic Plan.<br><strong>Resource Planning and Management</strong><br>• Develop and operationalise a Treasury & Markets' Resource Mobilisation Department's talent resource planning framework to ensure that succession planning is in place.<br>• Work with the Treasury & Markets' Analytics, Planning and Reporting in establishing the Bank's funding gap and a detailed commentary of how the gap shall be funded for each budget financial year.<br>• Develop and operationalise the annual activity plan for the Treasury & Market's Resource Mobilisation Department.<br>• Liaise with Guarantees & Specialised Finance team on their funding capabilities for the year and build this into the main funding plan.<br>• Provide treasury markets intelligence and economic assumption inputs into the Group Treasury planning process. <br><strong>Global Africa Resource Mobilisation</strong><br>• Developing, implementing, and monitoring fundraising strategies, that includes yearly targets to meet the current and future Africa - sourced funding budget, in line with the Bank's global limits in place.<br>• Approaching and raising funds from African and Caribbean Central Banks, Fund Managers, Institutional Investors, banks, and corporates among other Global African entities in line with Bank's wider strategy of diversifying its funding base.<br>• Developing, managing, and updating the Bank's databases to record investors' contacts and preference information necessary for fund-raising engagement activities.<br>• Maintaining a network of African and Caribbean Central Banks, African Institutions, Fund Managers, African corporates among other contacts and effectively managing and maximizing these relationships.<br>• Coordinating Debt and Capital Market activities in targeted local markets within the Global Africa space where the Bank, as part of the wider strategy, targets to raise local currency funding.<br>• Contribute to key processes for the strengthening of the operational environment for Global Africa Resource Mobilization including updating and/or developing related implementation procedures and operational guidelines for wholesale deposits or new funding instruments; and<br>• Realizing wholesale deposits takings in line with the Bank's standing guidelines.<br><strong>Execution of the Funding Plan</strong><br>• Developing strategies to raise funds for the group in the international financial markets.<br>• Identify new funding sources to diversify the bank's funding sources.<br>• Participating in the long-term capital markets activities, including debt financing through public issuances and private placements under the GMTN Programme as well as raising funds from the loan market.<br>• Responsible for negotiating suitable pricing for all funding transactions.<br>• Assist the Guarantees and Specialised Finance team with analysis and recommendations on pricing quoted by ECA's and DFI's.<br><strong>Risk Management</strong><br>• Oversee daily treasury operational risk identification, assessment, and reporting that emanates from treasury fund raising activities.<br>• Manage the process framework for treasury financial risk documentation and reporting with the Treasury & Markets' Resource Mobilisation Department and the Division as a whole.<br>• Communicate and train team and other stakeholders on treasury risk management, acting as a treasury and markets expert.<br>• Own risk management and audit processes for the department.<br>• Work with the Treasury & Markets' Liquidity and Relationship Management and the Balance Sheet Risk Management team to regularly test and operationalise the Bank's Contingency Funding Plan.<br><strong>Championing the Bank's Securitisation Programme</strong><br>• Develop and execute the bank's securitization program for both synthetic and collateralized loan obligation structures.<br>• Actively manage the securitization program by insuring replenishments when necessary<br>• Upscale the securitization program in line with business requirements.<br><strong>Sustainable Finance Resource Mobilisation</strong><br>• Develop the bank's sustainable liabilities financing framework.<br>• Update the sustainable finance framework on an ongoing basis.<br>• Raise funds to fund the Bank's Sustainable Finance Projects, such as Green Projects, Social Projects as well as Climate Finance related projects.<br><strong>Governance and Reporting Process Management</strong><br>• Manage the Assets-liabilities Management governance process and coordinate the Treasury & Markets' role in ALCO. Represent the division in governance forums and lead team risk discussions.<br>• Analysis and reporting of progress of the Africa-focus funding Mobilization Plan/Strategy on a periodic basis.<br><strong>Treasury Management System (TMS)</strong><br>• Oversee all TMS activities that pertains to resource mobilisation and ensure comprehensive recording of relevant treasury activities.<br>• Champion and coordinate TMS projects with the Treasury &Markets' Back Office Operations on all resource mobilisation requirements and processes.<br><strong>Other Responsibilities</strong><br> Perform additional duties as assigned by the Group Treasurer and Senior Executives.<br><strong>Requirements</strong><br><strong>Minimum Qualifications</strong><br>• A first degree in a relevant discipline i.e. accounting, financial management, economics, numerical or other related disciplines and a postgraduate degree in a relevant field. Recognised professional certification in a relevant field may be acceptable in lieu of a postgraduate degree.<br>• Master's degree in area of Finance, Economics, Accountancy or MBA with a specialisation in Finance or Mathematical Sciences with a speciality in Financial Mathematics;<br>Recognised Professional Qualification in Treasury Management (MCT, AMCT, CTP, ACI, ACCA, CIMA, CFA) will be a strong added advantage.<br><strong>Years of Experience</strong><br>• 12 years of experience working in the treasury and/or finance functions, of which a minimum of 5 years should involve leading teams either in a corporate or financial setting, but preferably in the financial services industry setting.<br><strong>Benefits</strong><br><ul><li>Private Health Insurance</li><li>Training & Development</li><li>Performance Bonus</li></ul><br> </div>
What You Will Enjoy Doing<br><br>Identify and develop new business opportunities and market segments to achieve company growth targets. Build and maintain strong relationships with existing and potential customers. Organize customer meetings and visits to identify business opportunities and develop new accounts. Coordinate with Corporate and relevant Business Units (BUs) on project plans and market initiatives. Plan and coordinate exhibitions and marketing activities to support market expansion. Monitor and analyze plastic packaging market trends, particularly within the FMCG and Oil & Gas sectors. Conduct market segmentation and identify specific customer and segment requirements. Develop segment-specific packaging solutions in collaboration with the relevant BUs. Develop and maintain a solution catalogue to support the Sales team. Support sales teams through training on the effective use of the solution catalogue. Present and promote existing and new packaging solutions to newly acquired customers. Prepare sales price calculations in coordination with Corporate, local Sales, and ALPLA production plants. Prepare and manage budgets for market development activities, including market research and prototypes. Expand ALPLA's market presence and strengthen business development activities.<br><br>What makes you great<br><br>Bachelor's degree in Marketing, Business Administration, or a related field. Minimum 7 years of experience in Business Development or Sales within a manufacturing environment, preferably in mass packaging products, serving both domestic and international markets and clients. Experience in the plastic packaging industry is an advantage. Proven experience in B2B business development, sales, or account management is required. Strong analytical and market research skills. Advanced proficiency in Microsoft Office, particularly Excel and Power Point. Excellent communication, presentation, and negotiation skills. Excellent command of both Arabic and English.<br><br>What you can expect working with us<br><br>Join a global market leader with a strong local presence – part of a well‑established international group serving top brands worldwide. Supportive, family‑oriented work culture built on respect, trust, and open communication, where every colleague matters. Real opportunities to learn, grow, and advance through continuous development, structured onboarding, and challenging projects. Fair employment practices and competitive benefits in an inclusive workplace that values diversity, integrity, and equal opportunity. A dynamic environment that encourages ideas and improvement, offering flexibility and meaningful work with global exposure. We know that no one ticks every box from day one, and that's okay. If you're motivated to grow, learn and take on new challenges, you'll find all the support you need with us.
JOB TITLE<br><br>Director, Architecture and Urban Planning | MAF Properties | Egypt Portfolio<br><br>Role Summary<br><br>The Architectural Design Director leads design strategy and delivery across Majid Al Futtaim’s residential communities, shopping malls, and hotels. The role directs internal and consultant architectural teams, ensuring high-quality, customer-focused, and functional design solutions that strengthen the brand. Responsible for preserving project vision and design intent from concept to completion, the role also advances sustainability, digital innovation, and design excellence across all projects.<br><br>ROLE PROFILE<br><br>Develop project vision documents with Development teams, defining customer experience and overall design direction. Create and refine project briefs, delivering customer-centric, functional architectural solutions aligned with business objectives and MAF standards. Integrate stakeholder requirements while maintaining design consistency and MAF brand standards. Lead consultant selection, evaluation, and management, ensuring high-quality design delivery and coordination with budgets and timelines. Direct the Architectural team in producing innovative, functional concepts, layouts, masterplans, and first-to-market design solutions. Drive excellence in retail, mixed-use, residential, and master planning through strong expertise in customer journeys, urban planning, and placemaking. Safeguard design intent, conduct design reviews, promote innovation, benchmarking, sustainability, and identify value-enhancing opportunities. Lead, mentor, and develop design teams, fostering collaboration, performance excellence, professional growth, and a high-quality design culture.<br><br>Requirements<br><br>Bachelor’s degree in Architecture (Master’s preferred), strong Egypt market and client-side development experience, with UAE/KSA exposure considered an advantage. Deep knowledge of industry best practices, with 15-20 years of creative design management experience in residential and mixed-use developments. Innovative, adaptable leader with the ability to drive change, inspire teams, and promote creative solutions. Excellent communication, stakeholder engagement, influencing, analytical, and problem-solving skills. Strong expertise in design management, construction processes, procurement, tendering, and design standards. Extensive experience leading and managing multidisciplinary design teams and stakeholders on large, complex development projects.<br><br>What We Offer<br><br>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
Company Description Al Mostafa For Trading & Supplies is a trusted supplier of premium food and beverage products, operating since 1998. The company serves a diverse portfolio of clients, including hotels, hypermarkets, restaurants, healthcare providers, clubs, and corporate organizations. With a strong reputation for reliability and quality, Al Mostafa focuses on long-term partnerships and consistent service standards. Candidates joining the team can expect to work in a dynamic FMCG environment that emphasizes customer satisfaction, operational efficiency, and growth within the B2B sector.<br> location : in Obour city - full-time - on-site and on ground <br>Key Responsibilities: Expand B2B client base and acquire new accounts within the food manufacturing/distribution sector. Achieve and exceed assigned sales targets. Manage client relationships and oversee payment collections. Requirements: Education: Bachelor’s degree. Experience: Proven B2B sales experience in the FMCG/Food industry (Essential). Transportation: Must own a vehicle (Car or Motorcycle). Strong negotiation, communication, and closing skills.<br>Offer & Working Conditions: Working Hours: Saturday to Thursday (9:00 AM – 5:00 PM). Package: Competitive Basic Salary + Attractive Commission (Target-based). Benefits: Social Insurance + Private Medical Insurance.
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<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels.</li><li>Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.</li><li>Delivers on plans and objectives where food & beverage initiatives & hotel targets are achieved.</li><li>Supervises the food & beverage team fostering a culture of growth, development, and performance within the department.</li></ul><ul><li>Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained.</li><li>Builds and maintains effective working relationships with all key stakeholders.</li><li>Takes the lead to deliver departmental programmes that advance service standards, profitability, and cost control.</li><li>Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required.</li></ul><br>Qualifications<br><br><ul><li>Experience in food & beverage service.</li><li>Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style.</li><li>Commitment to delivering exceptional guest service with a passion for the hospitality industry.</li><li>Ability to find creative solutions with proven problem-solving capabilities offering support where required.</li><li>Personal integrity, with the ability to work in an environment that demands excellence, time and energy.</li><li>Experience of working with IT systems on various platforms.</li><li>Strong communication skills.</li></ul> </div>
Occupation Description The Development Director has bottom-line profit and loss responsibility for project conceptualization, planning, sign-off, and financial analysis; interface/coordinate with business development, design, tendering, construction, and handover management.<br>Job Scope Assist in the definition of project scope and objectives during orientation, involve all stakeholders; ensure technical and contractual feasibility. Ensure resource availability and allocation by managing internal resources and vendors for successful project execution. Manage the whole cycle of all projects from initiation to closeout daily by visiting sites, reviewing ongoing construction, and monitoring progress against planned timelines. Ensure that all fit-out work and projects are delivered on time, within scope, and within budget by frequent sites’ visits and follow-ups of the "ongoing" construction. Take corrective measures to bring projects back on track, if required. Follow up with all contractors for pending payments. Create and maintain comprehensive project documentation. Review and follow up on all new required design development pertaining to the project (new entrances, traffic circulation, flooring, new modifications, and extensions) and manage the complete development process including tendering, and execution. Establish a planning framework to ensure the initial work on the ground and other details are in place for master plans to be completed on time. Monitor various business, financial, and project management indices to ensure that projects are being developed profitably, highlighting any significant variations and taking steps to overcome these. Generate ideas and evaluate various creative options, discussing these with project teams and CDO/ Chief Executive Officer in order to arrive at the best possible alternative. Assess new development opportunities within all product and geographic markets including those development opportunities being pursued by the CEO. Monitor the progress of all developments, and liaise closely with other departments to enable other phases of the project such as the land and infrastructure, marketing, pricing, design, and construction to progress smoothly in accordance with approved master plans and concepts. Instruct, organize, and coordinate all development disciplines with the objective of harmonizing the diversified functions to deliver completed projects in accordance with the objectives established in the approved business cases. Management of the cross-functional relationship with internal and external stakeholders and oversee tasks assigned to the development management team. Apply the principles of Total Quality Management throughout all aspects of the Division’s business activities. Ensure that throughout all areas of the department’s activities, the ‘input’ activities such as planning, design, construction, legal, communications, asset management, finance, marketing, etc. are coordinated to ensure that the overall program, budget, and development concept are achieved and delivered as planned. Produce consolidated high-level executive reports, showing a clear picture of the entirety of the works within the real estate portfolio, recommending the strategy, and highlighting all critical issues, recommending actions and measures. Obtain Board approval for all new development projects through the Chief Development Officer and the CEO. In conjunction with and as required by Upper Management, contribute to the formulation and implementation of City Edge’s strategy in line with City Edge’s vision and mission. Ensure that strategy is translated into annual operational business plans and objectives for City Edge’s subsidiaries and departments and that performance is monitored and managed to ensure continuous improvement. Co-ordinate, the preparation of differing development strategies based on preliminary master plans for the submission of Project Business Plans and Land Development Strategies. Prepare/Manage/Review the development and operational business plans (including market research, due diligence reports, financial analysis, investment strategy, anchors strategy, pricing, sale and lease strategy, risk register, and exit strategy) of the assigned projects.<br>Education and Most Common Work Experience Requested Bachelor’s degree in Engineering, preferred Architecture.15+ years of related experience of which a minimum of 7 – 12 years should be in a similar position/responsibility in a similar Industry.
<p>As the Director of Customer Experience at 8X, you will be the strategic owner of our customers’ end-to-end journey. This role is not about managing a single team—it is about architecting a seamless, proactive, and exceptional experience across every touchpoint, from onboarding to advocacy. You will unify our Customer Success, Support, and Renewals functions under a single vision, leveraging data, technology, and deep customer empathy to drive retention, expansion, and loyalty. You will be the voice of the customer at the leadership table, ensuring that every decision we make reinforces our commitment to customer success.</p><p></p><ul><li><p>Develop and execute a comprehensive Customer Experience (CX) strategy aligned with company goals, focusing on retention, satisfaction, and revenue growth.</p></li></ul><ul><li><p>Define and evangelize the company’s CX vision, ensuring cross-functional alignment and adoption.</p></li><li><p>Establish and track key CX metrics and KPIs (e.g., NRR, GRR, NPS, CSAT, CES) to measure impact and ROI.</p></li><li><p>Oversee and integrate the operations of Customer Success, Technical Support, and Renewals teams to eliminate silos and create a cohesive customer journey.</p></li><li><p>Design and optimize scalable processes for onboarding, adoption, support, renewal, and expansion to eliminate silos.</p></li><li><p>Implement and manage CX technology stack (e.g., CRM, Business Portal, help desk, analytics) to enable data-driven decisions and automation.</p></li><li><p>Advocate for tooling investments (e.g., chatbots) to offset resource gaps.</p></li><li><p>Build, mentor, and lead a high-performing CX leadership team (managers of CS, Support, Renewals).</p></li><li><p>Foster a culture of customer obsession, accountability, and continuous improvement across the organization.</p></li><li><p>Develop career paths and growth opportunities for CX team members.</p></li><li><p>Serve as the ultimate escalation point for critical customer issues and strategic relationships.</p></li><li><p>Systematically capture and analyze customer feedback, usage data, and market trends to identify risks and opportunities.</p></li><li><p>Partner with Product, Marketing, and Sales to translate customer insights into actionable roadmaps and initiatives.</p></li><li><p>Own and report on customer health, retention, and expansion metrics to the executive team and board.</p></li><li><p>Build business cases for CX investments (tools, headcount, programs) tied to clear financial outcomes.</p></li><li><p>Drive initiatives that directly impact Net Revenue Retention (NRR) and Customer Lifetime Value (LTV).</p></li><li><p>Personally handle high-priority escalations (e.g., cancellation threats, VIP complaints) and coach teams on resolution strategies.</p></li><li><p>Develop playbooks for at-risk accounts to prevent churn and restore trust.</p></li><li><p>Collaborate with Product and Engineering to address recurring pain points.</p></li><li><p>Reduce Average Handle Time (AHT) by refining workflows, macros, and training.</p></li><li><p>Implement SLAs for escalation tiers (e.g., response time for "Critical" vs. "High" tickets).</p></li><li><p>Building Personalized Learning Paths to upskill employees with personalized learning paths.</p></li><li><p>Weekly/Monthly Reports.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>5+ years of experience in customer-facing leadership roles (Customer Success, Support, Renewals, Account Management) within B2B SaaS.</p></li></ul><ul><li><p>Deep experience with CX technology (e.g., CRM, Customer Portals, etc).</p></li><li><p>Strong analytical skills; ability to translate data into strategy and executive-level narratives.</p></li><li><p>Exceptional cross-functional leadership and influence skills.</p></li><li><p>Strong grasp of SaaS metrics (ARR, Churn, Expansion Revenue).</p></li><li><p>Problem-solver who thrives in fast-paced, scaling environments.</p></li><li><p>Time-management, planning skills and ability to meet goals, stay organized and maintain a positive attitude.</p></li><li><p>Strong negotiation and decision-making skills and strong communicator with excellent writing skills.</p></li><li><p>Ability to prioritize tasks and manage multiple projects and responsibilities simultaneously.</p></li><li><p>Ability to function well in a high-paced and at times stressful environment.</p></li><li><p>Self-motivated, proactive, enthusiastic, eager to learn, and friendly and personable with others.</p></li><li><p>Market knowledge with proficiency with technology including basic computer operations.</p></li><li><p>Excellent listening, negotiation and presentation abilities.</p></li><li><p>BA/BS degree in Business Administration, Sales or relevant field.</p></li></ul><p></p>
Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Develops a training strategy for the hotel. Plan orientation trainings and deliver these training according to the plans. Supervises the development of the Annual Training Plan. Conducts follow-up studies of all completed training to evaluate and measure results. Modifies programs as needed. Develops effective training materials utilizing a variety of media. Develops trainer development programs and coach others involved in training efforts, providing effective growth and development opportunities. Displays leadership in guest hospitality and creates positive atmosphere for guest relations. Observes service behaviours of associates and provides feedback to individuals and/or managers. Monitors enrolment and attendance at training. Reviews comment cards and guest satisfaction results to identify areas of improvement. Measures transfer of learning from training courses to the operation. Develops and monitors spending against the departmental budget. Exemplifies the desired Rixos culture. Identifies performance gaps and work with managers to develop and implement appropriate training to improve performance. Evaluates the trainer’s performance and effectiveness of training programs and provide recommendations for improvement. Research new technologies and methodologies in workplace learning and presenting this research Stays up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses. Helps line managers and trainers solve specific training problems, either on a one-to-one basis or in groups. Manages the delivery of training and development programs. Conducts appraisals for the talent development team. Ensures statutory training requirements are met. Prepares development plan for subordinates. Designs, develops, and produces Managerial training materials and hand-outs. Observes employees’ performance improvement. Be present during operation to make sure that the quality of service provided is in parallel with the hotel service standards. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: Bachelor Degree in related field Experience: At least 3 years of experience at the managerial level Foreign Language: Outstanding level of English Courses and Training: Prior attendance in courses and seminars in the field. Computer Literacy: Excellent computer skills Special Qualifications: Leader, adaptable, works under pressure, proactive, results driven, thoroughness, time management, communication proficient, analytical skills. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.<br><br>Job Description<br><br>Job Description<br><br>A Little Bit About Our Engineering Culture<br><br>We love finding new ways to shorten the feedback loops, create together and make an impact. To do so, our engineering culture and practices are based on e Xtreme Programming (XP), Domain-Driven Design, Lean and Continuous Delivery. We believe that the assumption behind the “Speed vs Quality” mindset is flawed and that you can both have your cake and eat it too. For us, quality enables speed. Not in 2 years, but now.<br><br>Co-creating together with others through Pair and Mob programming helps us deliver more value sooner and find joy in our work by seeking productive human connections with others. We find that engineers seeking to understand our product and business better understand the context of their work, which helps them to innovate, deliver more value to their customers and find more purpose in their work.<br><br>Role Summary<br><br>Alongside your team counterparts (product, design, data), understand your customer/business needs/desires/problems to drive desired outcomes and create a strategy to drive desire outcomes Lead, inspire and empower a talented group of engineers to self-organize and discover, innovate, implement, deploy and own end-to-end complex software solutions Develop and grow engineering talent through effective mentoring, coaching, and retention strategies in a hyper-growing, highly competitive economic environment Guide your team in creation of software as a solution to an end-to-end problem in your business domain and deliver value in small batches, taking into account non-functional requirements such as availability, scalability, latency and efficiency of talabat’s services in line with our internal engineering standards. Guide your team’s discovery, planning and execution to successfully deliver value to our customers in small batches<br><br>Qualifications<br><br>The following experience is relevant to us<br><br>Good understanding of lean/agile values & principles and associated practices6+ years of experience in software engineering, preferably within Extreme Programming environment (TDD, Pair Programming, Simple Design, and Continuous Refactoring)2+ years of hands-on technical leadership and people management experience Experience in Distributed Systems Architecture (Microservices, Event-Driven, and RESTful Services) Experience building, maintaining & improving with Trunk Based Development and Continuous Delivery Solid experience in designing, implementing, monitoring and scaling of web apps and APIsSolid understanding of the full mobile development life cycle Strong familiarity with the general mobile landscape, architectures, trends/emerging tech Proficient in testing with focus on automated end to end quality Experience with cloud platforms, preferably AWSStrong understanding of quality, performance, monitoring, alerting and security standards
<p>ABOUT THE ROLE We are looking for a mid-senior level IT professional to join our IT team and take ownership of day-to-day IT operations, user support, systems administration, and security across the organization. This role is ideal for someone who is comfortable working independently, troubleshooting complex technical issues, managing Microsoft 365 environments, supporting end users, and working with external vendors and technology partners. The successful candidate should be both hands-on and proactive, with a strong focus on improving IT processes, security, and the overall employee experience.</p><p>KEY RESPONSIBILITIES</p><p>IT Operations & Systems Administration</p><ul><li>Administer and support Microsoft 365, Entra ID, Exchange Online, SharePoint, OneDrive, Teams, and related services.</li><li>Manage user accounts, licenses, groups, permissions, MFA, and access controls.</li><li>Support Windows and macOS devices, including configuration, troubleshooting, software deployment, and lifecycle management.</li><li>Manage endpoint management and monitoring tools such as Datto RMM, Intune, or equivalent platforms.</li><li>Support networking infrastructure, including Wi-Fi, switches, VPNs, firewalls, DNS, DHCP, and related services.</li><li>Maintain IT systems, documentation, configurations, and asset records.</li><li>Assist with server, cloud, and infrastructure projects as required.</li></ul><p>End User Support</p><ul><li>Provide Tier 2/Tier 3 technical support for hardware, software, networking, Microsoft 365, and business applications.</li><li>Troubleshoot complex issues that cannot be resolved through standard helpdesk procedures.</li><li>Support executives and senior leadership with a high level of professionalism and responsiveness.</li><li>Assist users with onboarding, offboarding, device setup, application access, and account configuration.</li><li>Provide remote and occasional onsite support.</li><li>Develop and maintain internal knowledge base articles and technical documentation.</li></ul><p>Cybersecurity</p><ul><li>Assist with implementation and maintenance of IT security controls.</li><li>Monitor and respond to security alerts and suspicious activity.</li><li>Manage and troubleshoot MFA, conditional access, endpoint security, email security, and access controls.</li><li>Support email security platforms such as Barracuda, Mimecast, or equivalent.</li><li>Assist with phishing investigations, email quarantine, malware alerts, and security incidents.</li><li>Help maintain security policies and ensure users follow IT security best practices.</li><li>Participate in security awareness and cybersecurity training initiatives.</li></ul><p>IT Projects</p><ul><li>Participate in and lead technical projects from planning through implementation.</li><li>Assist with Microsoft 365 migrations, tenant migrations, domain/DNS changes, application deployments, and infrastructure upgrades.</li><li>Evaluate new technologies and make recommendations based on business requirements.</li><li>Work with vendors, MSPs, software providers, and consultants.</li><li>Create project documentation and ensure successful handover into IT operations.</li></ul><p>Automation & Process Improvement</p><ul><li>Identify repetitive IT tasks and opportunities for automation.</li><li>Develop and maintain workflows using tools such as Power Automate, PowerShell, or similar technologies.</li><li>Improve onboarding, offboarding, access management, software deployment, and IT support processes.</li><li>Develop standardized procedures and documentation to improve operational efficiency.</li></ul><p>The ideal candidate is someone who:</p><ul><li>Thinks beyond simply closing tickets and looks for the root cause of problems.</li><li>Can independently troubleshoot and resolve technical issues.</li><li>Is comfortable taking ownership of IT systems and projects.</li><li>Has strong attention to security and understands the importance of protecting company data.</li><li>Communicates technical information clearly to both technical and non-technical users.</li><li>Is organized and able to manage multiple priorities.</li><li>Takes initiative and identifies opportunities to improve IT operations.</li><li>Can work effectively with both internal stakeholders and external technology vendors.</li><li>Is willing to learn new technologies and adapt to a constantly changing IT environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor from computer science or any other related field</p><p>3+ years of experience in IT support, systems administration, IT operations, or a related role.</p><p>Strong experience supporting Microsoft 365 and Entra ID.</p><p>Experience administering Windows environments and supporting macOS devices.</p><p>Strong troubleshooting and problem-solving skills across hardware, software, networking, and cloud services.</p><p>Experience with endpoint management/RMM platforms.</p><p>Working knowledge of networking concepts including TCP/IP, DNS, DHCP, VPNs, Wi-Fi, and firewalls.</p><p>Experience with cybersecurity tools and best practices.</p><p>Strong understanding of identity and access management, MFA, and least-privilege principles.</p><p>Experience with PowerShell or another scripting/automation language.</p><p>Strong written and verbal communication skills.</p><p>Ability to work independently and prioritize competing requests.</p><p>Fluent in English and Arabic</p><p>Manage 30+ persons to include UAE and Egypt team across different time zones (MENA, Europe, Asia)</p>
Job Purpose:<br>This role serves as the process owner of all assurance activities related to the availability, integrity, and confidentiality of customer, business partner, employee, and business information in compliance with the organisation's information security policies. A key element of the role is working with management to determine acceptable levels of risk for the organisation. This position is responsible for establishing and maintaining a corporate-wide information security management program to ensure that information assets are adequately protected. The role will also be responsible for the implementation of different security solutions to ensure compliance with the different applicable security and risk standards in the Kingdom of Saudi Arabia and other geographies that we will operate in.<br>Key Accountabilities:<br>Develop, implement, and monitor a strategic, comprehensive enterprise information securityand IT risk management program Full abreast with the SAMA IT risk framework and ensure all implementation is in full compliance with the framework, regulations, and guidelines Work directly with the business units to facilitate risk assessment and risk management processes Develop and enhance an information security management framework Understand and interact with related disciplines through committees to ensure the consistentapplication of policies and standards across all technology projects, systems, and services Provide leadership to the enterprise's information security organization Advise the leadership team on the appropriate administration of information security standards,assisting them in developing plans within their business units to manage these risks effectivelyby understanding the fundamental aspects of their business objectives. Partner with business stakeholders across the company to raise awareness of riskmanagement concerns Assist with the overall business technology planning, providing current knowledge and futurevision of technology and systems Manage institution-wide information security governance processes, chair the Information Security Advisory Committee and lead Information Security Liaisons in the establishment of aninformation security program and project priorities. Perform risk assessments that address security threats, changes to systems and/orapplications, process improvement initiatives, supplier assessments (including downstreamoutsourcers) and other requests from the business. Develop and implement a comprehensive cloud strategy, selecting between public, private, or hybrid cloud models Oversee the allocation of compute, storage, and networking resources using Infrastructure as Code (IaC) to ensure consistency and prevent & configuration drift". Monitor cloud usage and spending to identify underutilized resources, right-sizing instances toensure the cloud investment remains cost-effective. Establish real-time monitoring and alerting systems to proactively detect and resolveperformance bottlenecks or system failures. Implement robust security protocols, including Identity and Access Management (IAM), dataencryption, and regular audits to maintain compliance with industry standards Establish annual and long-range security and compliance goals, define security strategies,metrics, reporting mechanisms and program services; and create maturity models and aroadmap for continual program improvements. Mature and operationalise various GRC capability areas such as enterprise security riskmanagement, compliance management, policy management, 3rd party risk management, andmetrics and reporting. Drive remediation activities from identification, remediation plan, and closure. Hold ownersaccountable for delivery of remediation solutions within the agreed upon/reasonable SLA. Manage BCP/DRP and Incident Response procedures, tests, and audits. Interface with internal and external auditors to articulate security controls when appropriate. Assess and communicate all security risks associated with purchases or practices performedby the company. Work with internal stakeholders across the business to identify, assess, report, track, andremediate risks and support the development of risk mitigation strategies. Make risk-based decisions and trade-offs impacting annual investment strategies and projectprioritisation. Maintain a strong understanding of risk management methodologies and frameworks. Understand business processes, regulations, and controls and develop meaningful tests toensure controls are operating effectively. Perform operational deep dives on compliance-related processes and systems. Identify, gather, track, and report key risk indicators. Work with partners to identify the root cause of issues. Identify potential risks and develop protocols that staff must follow to reduce or manage those risks. Implementing and overseeing the organisation’s cybersecurity program Aligning cybersecurity and business objectives Maintain PCI compliance of the organisation. Working closely with the cybersecurity team Monitoring Incident Response Activities Managing business continuity and disaster recovery Managing the governance and setup of Cloud Infrastructure Promoting a culture of strong information security Managing vendor relationships Utilising cybersecurity budgets effectively Providing awareness and training<br>Job Requirements:<br>Professional security management certification is mandatory (CISSP/CCSP/CISM/CISA) Degree in business administration or a technology-related (computer science or Computer Engineering) field required. 7+ years of experience in Information/Cybersecurity or IT Risk Management Strong knowledge of Cloud computing/Elastic computing across virtualised environments Minimum of 7 years of experience in a combination of risk management, information security and IT jobs Knowledge of common information security management frameworks, such as ISO/IEC 27001 and NIST. Excellent written and verbal communication skills and high level of personal integrity Innovative thinking and leadership with an ability to lead and motivate cross- functional, interdisciplinary teams Experience with contract and vendor negotiations and management, including managed services. Specific experience in Agile (scaled) software development or other best-in-class development practices.
<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong><ul><li>Develops a training strategy for the hotel. </li><li>Plan orientation trainings and deliver these training according to the plans. </li><li>Supervises the development of the Annual Training Plan. </li><li>Conducts follow-up studies of all completed training to evaluate and measure results. </li><li>Modifies programs as needed. </li><li>Develops effective training materials utilizing a variety of media. </li><li>Develops trainer development programs and coach others involved in training efforts, providing effective growth and development opportunities. </li><li>Displays leadership in guest hospitality and creates positive atmosphere for guest relations. </li><li>Observes service behaviours of associates and provides feedback to individuals and/or managers. </li><li>Monitors enrolment and attendance at training. </li><li>Reviews comment cards and guest satisfaction results to identify areas of improvement. </li><li>Measures transfer of learning from training courses to the operation. </li><li>Develops and monitors spending against the departmental budget. </li><li>Exemplifies the desired Rixos culture. </li><li>Identifies performance gaps and work with managers to develop and implement appropriate training to improve performance. </li><li>Evaluates the trainer’s performance and effectiveness of training programs and provide recommendations for improvement. </li><li>Research new technologies and methodologies in workplace learning and presenting this research</li><li>Stays up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses. </li><li>Helps line managers and trainers solve specific training problems, either on a one-to-one basis or in groups. </li><li>Manages the delivery of training and development programs. </li><li>Conducts appraisals for the talent development team. </li><li>Ensures statutory training requirements are met. </li><li>Prepares development plan for subordinates. </li><li>Designs, develops, and produces Managerial training materials and hand-outs. </li><li>Observes employees’ performance improvement. </li><li>Be present during operation to make sure that the quality of service provided is in parallel with the hotel service standards. </li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). </li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. </li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. </li><li>To provide carrying chemicals safely, carrying, storing and using in accordance with </li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. </li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br></li></ul>Qualifications<br><br><ul><li>Education: Bachelor Degree in related field</li><li>Experience: At least 3 years of experience at the managerial level</li><li>Foreign Language: Outstanding level of English</li><li>Courses and Training: Prior attendance in courses and seminars in the field. </li><li>Computer Literacy: Excellent computer skills</li><li>Special Qualifications: Leader, adaptable, works under pressure, proactive, results driven, thoroughness, time management, communication proficient, analytical skills. <br><br></li></ul>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Overview<br><br>We Are Pepsi Co<br><br>Pepsi Co is a leading name in North Africa’s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, Pepsi Co provides essential support to local economies and partners closely with communities throughout the region.<br><br>Guiding Vision and Regional Impact<br><br>Pepsi Co’s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with Pepsi Co Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers.<br><br>Empowering Our People and Communities<br><br>Our dynamic teams drive the Pepsi Co culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all.<br><br>Diversity and Inclusion Commitment<br><br>Pepsi Co stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both Pepsi Co and the communities in North Africa.<br><br>The role will be responsible for setting up new ways of working with stakeholders, optimization on A&M (Advertising and Marketing) Procurement initiatives, overseeing management of agency roster, supporting team in more complex negotiations, and also leadership of the Cairo A&M Procurement team.<br><br>Responsibilities<br><br>This role will lead the A&M Procurement agenda for MENAPAK region and is responsible for management of Agency Roster and optimization on A&M Procurement initiatives, particularly in the area of agency fees, ad production and media, sector and BU level. Partner with EMEA and Global Capability leads (Media, Creative, Shopper, etc.) to ensure adoption of best practices, harmonization of procurement standards and cross‑market alignment. Serve as local connector translating global frameworks into actionable market-level execution. Set up new ways of working & establish A&M Procurement policies framework for marketing consistently with Global and EMEA alignment. Ensure consistent implementation of the regionally aligned P2P policies and sourcing procedures across all MENAPAK markets, acting as governance lead and escalation point for compliance topics. Align collaboration frameworks and ways of working with local brand teams, media teams and senior business stakeholders to ensure consistency, transparency and speed of decision making in MENAPAK markets. Lead and develop the local team of A&M Procurement buyers across MENAPAK, including setting priorities, coaching, performance management and ensuring strong capability building. Oversee and support the team in conducting complex and high‑stakes negotiations with agency partners, ensuring strategic alignment and maximum value creation.<br><br>Qualifications<br><br>Bachelor’s Degree in any disciple.8+ years of experience in marketing (or related) procurement at FMCG in the market and or in a mainline creative, media, production or digital agency in the market Solid experience with agency negotiations either at the agency end or at a marketer in MENAPAK region is mandatory Strong understanding of local market dynamics, agency ecosystem and regulatory nuances within MENAPAK region. Proven ability to establish effective working relationships with local marketing, media and commercial stakeholders at multiple seniority levels. Experience in leading and developing distributed teams across diverse markets. Demonstrated capability in managing complex negotiations within multicultural environments. Experience using best-in-class sourcing strategies for marketing spends specifically supplier evaluation, selection, performance reporting, contract negotiations, price inflation management & savings metrics is preferred Good communication skills and proficiency in English Leadership mindset — ability to motivate, guide and develop a regional team of procurement buyers while fostering a culture of accountability and collaboration. Strong stakeholder management — ability to influence and align senior leaders, brand teams and agency partners across different MENAPAK markets. Cultural intelligence — deep understanding of local business behaviors and cultural nuances enabling effective communication and collaboration across MENA countries. Highly collaborative – works well with others, including Marketing services teams, internal marketing stakeholders and external suppliers, to deliver results Highly organized and responsive, with the ability to deliver tight SLA deadlines Familiarity with the agency-marketer landscape High integrity – won’t compromise on values to get results Analytical – ability to analyze data and draw conclusions to find actionable solutions
Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.<br><br>Job Description<br><br>A little bit about our engineering culture<br><br>We love finding new ways to shorten the feedback loops, create together and make an impact. To do so, our engineering culture and practices are based on e Xtreme Programming (XP), Domain-Driven Design, Lean and Continuous Delivery. We believe that the assumption behind the “Speed vs Quality” mindset is flawed and that you can both have your cake and eat it too. For us, quality enables speed. Not in 2 years, but now.<br><br>Co-creating together with others through Pair and Mob programming helps us deliver more value sooner and find joy in our work by seeking productive human connections with others. We find that engineers seeking to understand our product and business better understand the context of their work, which helps them to innovate, deliver more value to their customers and find more purpose in their work.<br><br>Role Summary<br><br>Alongside your team counterparts (product, design, data), understand your customer/business needs/desires/problems to drive desired outcomes and create a strategy to drive desire outcomes Lead, inspire and empower a talented group of engineers to self-organize and discover, innovate, implement, deploy and own end-to-end complex software solutions Develop and grow engineering talent through effective mentoring, coaching, and retention strategies in a hyper-growing, highly competitive economic environment Guide your team in creation of software as a solution to an end-to-end problem in your business domain and deliver value in small batches, taking into account non-functional requirements such as availability, scalability, latency and efficiency of talabat’s services in line with our internal engineering standards. Guide your team’s discovery, planning and execution to successfully deliver value to<br><br>our customers in small batches<br><br>Qualifications<br><br>The following experience is relevant to us<br><br>Great product sense for selecting the opportunities which deliver impact to our customers Able to balance between continuous product discovery and delivery Experience building & leading cross-functional, empowered and self-organized teams of multidisciplinary engineers Ability to guide & elevate talent via mentoring and coaching Strong Stakeholder and Dependency management via proactive communication Excellent verbal and written communication skills, capable of creating compelling written narratives to get the key stakeholders engaged Humble, curious, and open-minded with a growth mindset, thriving on continuous feedback Good understanding of lean/agile values & principles and associated practices6+ years of experience in software engineering, preferably within Extreme<br><br>Programming environment (TDD, Pair Programming, Simple Design, and Continuous Refactoring)<br><br>2+ years of hands-on technical leadership and people management experience Experience in Distributed Systems Architecture (Microservices, Event-Driven, and RESTful Services) Experience building, maintaining & improving with Trunk Based Development and Continuous Delivery Solid experience in designing, implementing, monitoring and scaling of web apps and APIsSolid understanding of the full mobile development life cycle Strong familiarity with the general mobile landscape, architectures, trends/emerging tech Proficient in testing with focus on automated end to end quality Experience with cloud platforms, preferably AWSStrong understanding of quality, performance, monitoring, alerting and security<br><br>standards
Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.<br><br>Job Description<br><br>A little bit about our engineering culture<br><br>We love finding new ways to shorten the feedback loops, create together and make an impact. To do so, our engineering culture and practices are based on e Xtreme Programming (XP), Domain-Driven Design, Lean and Continuous Delivery. We believe that the assumption behind the “Speed vs Quality” mindset is flawed and that you can both have your cake and eat it too. For us, quality enables speed. Not in 2 years, but now.<br><br>Co-creating together with others through Pair and Mob programming helps us deliver more value sooner and find joy in our work by seeking productive human connections with others. We find that engineers seeking to understand our product and business better understand the context of their work, which helps them to innovate, deliver more value to their customers and find more purpose in their work.<br><br>Role Summary<br><br>Alongside your team counterparts (product, design, data), understand your customer/business needs/desires/problems to drive desired outcomes and create a strategy to drive desire outcomes Lead, inspire and empower a talented group of engineers to self-organize and discover, innovate, implement, deploy and own end-to-end complex software solutions Develop and grow engineering talent through effective mentoring, coaching, and retention strategies in a hyper-growing, highly competitive economic environment Guide your team in creation of software as a solution to an end-to-end problem in your business domain and deliver value in small batches, taking into account non-functional requirements such as availability, scalability, latency and efficiency of talabat’s services in line with our internal engineering standards. Guide your team’s discovery, planning and execution to successfully deliver value to<br><br>our customers in small batches<br><br>Qualifications<br><br>The following experience is relevant to us<br><br>Great product sense for selecting the opportunities which deliver impact to our customers Able to balance between continuous product discovery and delivery Experience building & leading cross-functional, empowered and self-organized teams of multidisciplinary engineers Ability to guide & elevate talent via mentoring and coaching Strong Stakeholder and Dependency management via proactive communication Excellent verbal and written communication skills, capable of creating compelling written narratives to get the key stakeholders engaged Humble, curious, and open-minded with a growth mindset, thriving on continuous feedback Good understanding of lean/agile values & principles and associated practices6+ years of experience in software engineering, preferably within Extreme<br><br>Programming environment (TDD, Pair Programming, Simple Design, and Continuous Refactoring)<br><br>2+ years of hands-on technical leadership and people management experience Experience in Distributed Systems Architecture (Microservices, Event-Driven, and RESTful Services) Experience building, maintaining & improving with Trunk Based Development and Continuous Delivery Solid experience in designing, implementing, monitoring and scaling of web apps and APIsSolid understanding of the full mobile development life cycle Strong familiarity with the general mobile landscape, architectures, trends/emerging tech Proficient in testing with focus on automated end to end quality Experience with cloud platforms, preferably AWSStrong understanding of quality, performance, monitoring, alerting and security<br><br>standards
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