Restaurant Assistant Manager Jobs in Egypt

Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members. <br> <br>Job Summary <br>We are seeking a passionate and talented Project Manager to join our dynamic team. <br>The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry. Key Responsibilities:Assist in planning, executing, and delivering pharmaceutical manufacturing projects within scope, budget, and timelines Collaborate with cross-functional teams, including R&D, quality assurance, production, and supply chain, to ensure project alignment Analyze project data, provide actionable insights, and recommend solutions to optimize performance Support the preparation of project documentation, including schedules, budgets, and status reports Contribute to the development and improvement of project management processes and tools<br><br>Requirements<br><br> Bachelor's degree in Pharmacy, Engineering, Business Administration, or a related field 1-2 years of proven experience in project management, R&D, operations in the pharmaceutical manufacturing industry Demonstrated analytical and problem-solving skills to manage project complexities effectively Excellent leadership abilities, with experience in leading and motivating cross-functional teams PMP certification is a plus

We are seeking a highly organized and proactive Office Manager to oversee daily administrative operations and ensure the smooth running of our real estate office in Al Dokki. The ideal candidate will have a background in real estate, strong leadership skills, and the ability to manage office procedures efficiently.<br>Responsibilities Oversee and manage all administrative tasks to ensure smooth office operations. Act as the main point of contact between management, employees, and external stakeholders. Coordinate and support the daily activities of sales, leasing, and property management teams. Maintained office supplies, and equipment, and ensured a well-organized workspace. Handle correspondence, reports, and documentation, including contracts and property-related paperwork. Monitor and manage office expenses and budget. Supervise and support administrative staff, assigning tasks as needed. Ensure compliance with company policies and real estate regulations. Organize meetings, schedules, and travel arrangements for management. Assist in HR-related functions, including onboarding and record-keeping. Address client inquiries and provide exceptional customer service.<br>Qualifications<br>Bachelor's degree in Business Administration, Management, or a related field. Proven experience as an Office Manager, preferably in the real estate industry. Strong understanding of real estate operations, documentation, and industry regulations. Excellent organizational and multitasking abilities. Proficiency in Microsoft Office (Word, Excel, Outlook) and office management software. Strong leadership and communication skills. Ability to handle confidential information with professionalism. Fluent in English and Arabic (written and spoken).

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day. JOB TITLEManager, Brand Marketing | MAF Properties | Asset Management Egypt ROLE SUMMARYThe Branding Manager is responsible for executing Asset Management Business Unit’s brand and communication strategy across all touchpoints, ensuring consistent visual identity, storytelling, and brand expression. The role focuses on translating strategic brand direction into creative executions that enhance brand equity, support leasing and commercial goals, and strengthen Majid Al Futtaim’s market leadership.<br>ROLE PROFILESupport in developing & Execute brand strategy, positioning, and marketing roadmap in alignment with priorities. Lead the social media strategy for the mall portfolio, driving footfall and tenant visibility through integrated content plans that highlight retail, F&B, entertainment, and seasonal activations. Adapt campaign frameworks, messaging territories, and brand narratives for localization across markets. Manage the execution of all campaigns, ensuring 360° integration and alignment with creative vision. Oversee production of brand collaterals, creative content, and toolkits for regional marketing teams. If needed work with creative and social media agencies to ensure timely and high-quality campaign briefing and delivery. Ensure consistency across all campaign touchpoints (in-mall, OOH, digital, PR, partnerships). Developing and implementing marketing strategies tailored to redevelopment projects. Maintain adherence to brand guidelines across all communication and marketing materials.<br>REQUIREMENTSBachelor’s degree in marketing, Communications, or Design.6–10 years of experience in branding or marketing communication roles within retail, real estate, or consumer industries. Proven track record in managing creative agencies and brand implementation. Excellent communication and organization skills.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>BUSINESS INTRODUCTION</strong><br>Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br><strong>JOB TITLE</strong><br>Creative Design Manager | MAF Retail | Retail Corporate Egypt<br><strong>ROLE SUMMARY</strong><br>The Design Manager will act as the de facto Creative Director for HyperMax — owning campaign strategy and creative output end-to-end, independently of the central CORP creative team. The primary focus is Tier 2–4 campaign creative: from ideation and concept development through to full execution. Leaflet production is part of the remit but secondary to campaign work. This person needs strong advertising instincts and design craft to turn ideas into standout campaign creative.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Own ideation and creative development for Tier 2–4 campaigns from concept through final execution</li><li>Translate campaign briefs and strategy into strong, on-brand creative direction and design</li><li>Partner with the Copy Writer on campaign line and messaging, taking the lead on creative/strategic direction while drawing on his support for copy and language</li><li>Direct junior designers in rolling out campaign assets across formats and channels, ensuring creative quality and consistency</li><li>Oversee leaflet and in-store communication production as a secondary, ongoing workstream</li><li>Maintain and enforce brand guidelines and visual consistency across all HyperMax markets</li><li>Operate independently as the senior creative voice for HyperMax, without day-to-day oversight from central CORP creative leadership</li><li>Act as the main point of contact for all HyperMax creative needs, reporting dotted to Khadeejah on campaign progress, capacity, and priorities</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>6+ years of experience in advertising/creative roles, with a strong portfolio of campaign work spanning ideation through execution (agency or in-house)</li><li>Proven ability to independently own campaign strategy and creative direction</li><li>Retail/FMCG campaign experience is a strong plus, given the account</li><li>Experience managing leaflet or catalog-style production is useful but secondary to campaign credentials</li><li>Good communication and presentation skills in English &amp; Arabic</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div>

Account Manager | Social | Full-time | Cairo (onsite)<br>CREATE Group (creategroup.me) is a strategic, digital creative communications agency building fans by connecting brave regional storytellers with their communities. We were named Campaign Magazine's Digital Agency and Independent Creative Agency of the Year in both 2024 and 2025, and recognized by Adweek as one of the fastest-growing creative agencies globally.<br>We're looking for a Social Account Manager to join a brilliant regional team, working across a range of high profiled, always-on social accounts. You'll be part of the engine room. You'll keep the calendars, trackers, scheduling, captions and community responses moving every day, so the production plan and the strategy actually show up in the feed and the inbox.<br>Based in Cairo and onsite with our team, reporting to the Social Brand Engineer with a dotted line to the Account Director on community and reporting.<br>What You'll Do• Publish and schedule in Hootsuite, with the right copy, hashtags, tags, links and platform specs on every post, across Reels, Tik Tok, carousels, animated video and You Tube long-form• Run daily community management: comments, DMs, mentions and tags.• Escalate properly. Sales enquiries go to the client's internal teams fast, and brand-risk sentiment gets flagged before it grows• Keep Airtable current: content calendars, briefs, approval logs and trackers, running the agreed three rounds of feedback without the calendar slipping• Chase the pod daily. Design, animation, content creation and the English and Arabic copywriters, so same-day and next-day deliveries land• Own weekly engagement reporting and feed accurate data into the monthly, quarterly and annual reports• Watch each post for the first three to five days and flag reactive or optimisation opportunities while they're still live• Source platform, audience and culture signals, document them, and bring them into briefings with the creative team• Use AI tools where they make the work faster or sharper, with your own judgement on top<br>What We're Looking For• Someone based in Cairo, or ready to be, working onsite with our team. Native or fluent Arabic and professional English. You will be moderating and captioning in both.• 2 to 4 years in social as a coordinator, executive or associate, in an agency or in-house• Genuine multi-account experience. You can switch between several distinct brand voices in the same day without blurring them• Hands-on Hootsuite (or a comparable enterprise suite) and Airtable or another project tracker, from day one.• Real estate, property, lifestyle or luxury experience is a strong plus• Detail as a habit, not an effort. Naming conventions, versions, logs and specs are where this role is won or lost<br>What Success Looks Like• Every post across all four accounts live on schedule, correctly captioned, tagged and platform-adapted, with zero brand misrepresentation• An inbox handled inside the SLA every day, weekends included, with engagement that reads human rather than templated• Calendars, trackers and approval logs always current, so nothing gets chased twice and nothing gets missed• Escalations spotted early and routed correctly• A Social Brand Engineer and an Account Director who trust you to run the day to day across all four brands at once<br>How We'll Set You Up• Structured onboarding: brand guidelines, tone of voice, and the content and performance history behind them• Day-one access to Hootsuite and Airtable, with a clear walkthrough of approval workflows and the escalation path• Daily check-ins with the Social Brand Engineer and an established rhythm with the creative and copy pod• Clear 30, 60 and 90 day milestones: workflow and turnaround set in the first 30 days, SLA and reporting rhythm embedded by 60, contributing to the first quarterly review by 90• AI training and workshops, and time to build the workflows that make your own job easier We think without borders, so that everyone can belong.<br>???? Apply now if you want to be the person an account runs on. Send your CV and a short note on the accounts you've coordinated, how many brands you ran at once, and the tools you used to do it.

Additional Information Vollzeit | unbefristet | Courtyard Köln | Gästebetreuung | Exzellenter Kundenservice | Zimmerzuteilung | Beschwerdemanagement | Koordination mit Housekeeping & Technik | Reservierungen<br><br>Job Number 26119167<br><br>Job Category Food and Beverage & Culinary<br><br>Location 16 Saray El Gezira Street, Zamalek, Cairo 11211, Egypt VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Ensures compliance with food handling and sanitation standards. Performs all duties of kitchen managers and employees as necessary. Recognizes superior quality products, presentations and flavor. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Operates and maintains all department equipment and reports malfunctions. Checks the quality of raw and cooked food products to ensure that standards are met.<br><br>Leading Kitchen Operations<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures property policies are administered fairly and consistently. Communicates performance expectations in accordance with job descriptions for each position. Recognizes success performance and produces desired results.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints.<br><br>Maintaining Culinary Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels si impegna costantemente per ottimizzare l'arte dell'accoglienza, innovando in ogni occasione e mantenendo il comfort della familiarità in tutto il mondo. In qualità di responsabile dell'accoglienza in Marriott Hotels, contribuirai a mantenere la promessa di una "Meravigliosa ospitalità, sempre", offrendo un servizio attento, sincero e innovativo che sostiene e si fonda su questa tradizione viva. Con un nome che è sinonimo di ospitalità in tutto il mondo, siamo orgogliosi di darti il benvenuto per esplorare opportunità di lavoro con Marriott Hotels. Entrando a far parte di Marriott Hotels ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.<br><br>JW Marriott fa parte del portfolio di lusso di Marriott International ed è composto da oltre 100 bellissime proprietà in città d'accesso e in località turistiche uniche di tutto il mondo. JW ritiene che i dipendenti vengano prima di tutto: se i dipendenti sono felici, lo saranno anche i nostri ospiti. I dipendenti JW Marriott sono sicuri di sé, innovativi, autentici, intuitivi e continuano la tradizione del brand che porta il nome del fondatore dell'azienda, J. Willard Marriott. I nostri hotel offrono un'esperienza di lavoro completamente diversa dal resto, in cui farai parte di una comunità e godrai di un vero spirito di squadra con un gruppo eterogeneo di collaboratori. JW crea opportunità di formazione, sviluppo, riconoscimento e, soprattutto, un luogo dove perseguire le proprie passioni in un ambiente di lusso con un'attenzione particolare al benessere olistico. Il trattamento eccezionale degli ospiti inizia dal modo in cui ci prendiamo cura dei nostri dipendenti: è questo il nostro The JW Treatment™. Entrando a far parte di JW Marriott ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.

WE ARE HIRING | BRANCH MANAGER<br>Location: Sheikh Zayed, Giza<br>We are looking for an experienced and results-driven Branch Manager to join our team at a premium Eastern & Turkish Sweets brand.<br>Requirements:<br>* 5–10 years of proven experience in Branch Management within sweets, bakery, pastry, café, restaurant, or F&B businesses.* Strong experience managing Eastern & Turkish sweets operations.* Proven track record of successfully managing and developing branches.* Candidates must have previously worked in reputable brands and demonstrated measurable success in their roles.* Strong leadership, team management, and operational skills.* Excellent customer service and sales-oriented mindset.* Ability to manage daily operations, staff performance, inventory, quality, and sales targets.* Strong problem-solving and decision-making abilities.<br>Key Responsibilities:<br>* Manage the complete day-to-day operation of the branch.* Lead, motivate, and develop the branch team.* Achieve sales, profitability, and customer satisfaction targets.* Maintain high standards of product quality and service.* Control costs, inventory, and operational efficiency.* Ensure compliance with company policies and standards.* Drive branch growth and continuously improve performance.<br>Location: Sheikh Zayed, Giza Position: Branch Manager Experience: 5–10 Years<br>If you are a successful Branch Manager with a strong background in Eastern & Turkish Sweets and are ready for your next career opportunity, we would love to hear from you.<br>Apply Now & Join Our Growing Team

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Accenture Technology<p>Through unmatched industry experience, leading technologies from our ecosystem partners and startups, and the largest delivery network in the world, we provide a powerful range of capabilities that can be tailored to our client’s most complex business needs. With over 100 innovation hubs deployed around the world, we help clients continuously innovate at speed and at scale so they can outpace their peers. You will bring innovation, intelligence, and industry experience together with the newest technologies to help clients innovate at scale and transform their businesses. Visit us at www.accenture.com.</p><br><br>Job Summary<p>We are seeking an experienced <span><span>SAP SD Retail Associate Manager</span></span> with a strong retail background to join our team. The ideal candidate will bring <b>4-8 years of hands-on SAP SD experience</b>, with proven delivery across Order-to-Cash processes in a retail environment, including direct exposure to <b>SAP Promotion Management for Retail (PMR)</b> and <b>Customer Activity Repository (CAR)</b>.</p><br><br><p>In this role, the candidate will be expected to work independently, contribute to solution design and configuration, engage with client stakeholders, and deliver within project timelines with limited supervision. Beyond core SD expertise, the candidate must demonstrate hands-on retail project experience with the ability to translate business requirements into SAP solutions across retail-specific processes including promotional pricing, markdown management, POS data integration, replenishment, and omnichannel scenarios.</p><br><br><p>This role is ideal for a consultant who is ready to take ownership of a functional workstream, mentor junior team members, and deliver value within fast-paced SAP Retail transformation programs.</p><br><br><br> </div>

dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of dubizzle, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>Join dubizzle as a Sales Account Associate and jumpstart your career! As a recent graduate from a top tier university, you'll closely with experienced sales leaders and identify new business opportunities, nurture customer relationships, and drive sales growth. Gain hands-on experience, hit targets, and be part of dubizzle's exciting journey!"<br><br>In this role, you will:<br><br>Communicate effectively to manage clients' expectations and ensure they receive a great dubizzle experience Achieve monthly (Targets renewal and acquisition with consistency) Become an expert on the Egyptian Real Estate market through combining the on-ground insights with dubizzle high level overview and data Increase our market share by selling our products to new customers Manage and arrange meetings with clients for acquisition, renewals, upgrade Increase our client satisfaction by performing account management services with them Regularly update reporting dashboard to reflect all sales activities Liaise with Finance, Customer Support, legal and Marketing department for any sales-related or client-related issues Collect market insights and keep up to date with laws and local development news<br><br><br>Requirements<br><br>Bachelor's degree in marketing, sales, business, or a related field. Strong written and spoken English communication skills. Eager to learn, highly motivated, and committed to achieving targets. Comfortable making calls and reaching out to potential clients (training will be provided). Basic understanding of the real estate market in Egypt is a plus, but not mandatory. Interest in tech, e-commerce, and digital platforms (e.g., Facebook, marketplace tools, Prop Tech). Strong interpersonal, negotiation, time management, and presentation skills. Curious and proactive in generating leads and building relationships. Positive, flexible, presentable, and a team player. Growth-oriented mindset with a "plug-and-play" attitude — ready to learn and take on new challenges<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities<br><br><br>#Egyptdubizzle

We are looking for an experienced and commercially driven B2B Catering Sales Manager to lead the sales of our restaurants’ catering and food & beverage services to corporate clients, banks, institutions, and other organizations.<br>The successful candidate will be responsible for developing new business, building strong corporate relationships, generating catering opportunities, and achieving sales and revenue targets.<br>Key Responsibilities Develop and execute a B2B sales strategy for catering and F&B services. Identify and acquire new corporate clients, including companies, banks, schools, institutions, and other organizations. Build and maintain strong relationships with corporate decision-makers, HR teams, Administration, Procurement, and Event Management teams. Generate new catering opportunities through direct sales, networking, referrals, corporate visits, and other business development activities. Manage the full sales cycle from prospecting and quotation through negotiation, confirmation, execution, and follow-up. Prepare and present catering proposals, menus, packages, and commercial offers tailored to client requirements. Coordinate with restaurant operations, kitchen, and management teams to ensure that client requirements are clearly communicated and successfully delivered. Follow up on client satisfaction and identify opportunities for repeat business and long-term contracts. Develop and maintain a strong pipeline of prospective corporate accounts. Monitor competitors, market trends, pricing, and new business opportunities in the catering and F&B market. Negotiate commercial terms within the approved company guidelines and ensure profitable business. Achieve monthly, quarterly, and annual sales targets. Maintain accurate records of client information, opportunities, quotations, contracts, and sales activities. Prepare regular sales reports and provide management with updates on pipeline, revenue, conversion rates, and business opportunities. Support the development of corporate catering packages and new revenue-generating opportunities. Represent the restaurant brand professionally at corporate meetings, events, exhibitions, and networking activities. Key Performance Indicators Achievement of monthly and annual sales targets. New corporate accounts acquired. Catering revenue generated. Number and value of confirmed catering events. Sales conversion rate. Repeat business and client retention. Average value of corporate accounts. Gross margin / profitability of catering business. Development of the corporate sales pipeline. Customer satisfaction and service quality.<br>Requirements Bachelor’s degree in Business Administration, Marketing, Hospitality, or a related field.7+ years of relevant sales experience, preferably within Food & Beverage, restaurants, catering, hospitality, or events. Proven experience in B2B sales and corporate account management. Existing relationships with corporate clients, banks, institutions, or other organizations will be a strong advantage. Strong understanding of catering operations and the F&B industry. Proven track record of achieving sales targets and developing new business. Strong negotiation, presentation, communication, and relationship-building skills. Commercially minded with a strong understanding of pricing, margins, and profitability. Ability to work independently, generate leads, and actively pursue new business. Strong organizational and follow-up skills. Good command of English and Arabic. Good knowledge of MS Office and CRM systems.<br>Ideal Candidate We are looking for a hunter-type sales professional who is proactive, energetic, and comfortable approaching new corporate clients and generating business rather than relying only on existing accounts. The ideal candidate combines strong B2B sales skills with practical F&B/catering knowledge and understands how to sell not only a menu, but a complete catering experience and service. If you are passionate about F&B, have a strong corporate network, and have a proven track record in B2B catering or hospitality sales, we would like to hear from you.

Job Purpose: The Program Manager will manage and coordinate the planning, delivery, and administration of academic or professional programs. The role supports senior leadership in implementing policies, managing resources, overseeing program operations, and contributing to program growth, sustainability, and stakeholder engagement in alignment with institutional objectives<br>Core Responsibilities:<br>Program Planning and Coordination:● Coordinate day-to-day program operations to ensure activities are delivered on schedule and in accordance with approved plans● Support academic and administrative leadership in implementing policies, procedures, and program requirements● Coordinate scheduling, resource allocation, and operational readiness across program offerings● Maintain accurate documentation and records related to program activities and processes<br>Financial and Resource Management:● Manage program budgets in coordination with finance and relevant administrative offices● Monitor expenditures, prepare financial reports, and support forecasting and annual planning activities● Coordinate payments, contracts, and financial documentation related to instructors, consultants, and program activities● Support funding administration, including grants, scholarships, and externally funded initiatives<br>Stakeholder and Academic Support:● Provide administrative and coordination support to faculty, instructors, students, and program coordinators● Serve as a point of contact for internal and external stakeholders, addressing inquiries and resolving operational issues● Coordinate student or participant support services, including registration, logistics, and program materials● Facilitate communication and collaboration between academic units and administrative support departments.<br>Marketing, Outreach and Partnerships:● Assist in the implementation of marketing and outreach strategies to promote programs and attract participants● Coordinate the distribution of communications and promotional materials across approved platforms● Monitor inquiries and engagement channels and coordinate responses in alignment with communication plans● Support the development and administration of customized programs and professional development initiatives● Coordinate proposal preparation, reporting, and documentation related to partnerships, donors, or external stakeholders<br>Compliance and Quality Assurance:● Ensure program activities comply with institutional policies, procedures, and reporting requirements● Identify operational risks, issues, or improvement opportunities and escalate as appropriate● Assist in tracking performance, feedback, and outcomes to support continuous program improvement<br>General Administrative Support:● Perform other administrative duties as required<br>Qualifications:Education and Experience:● Bachelor’s degree is required● Master’s degree in a relevant field is preferred● Minimum of eight to ten years of relevant professional experience● Experience in program management, academic administration, or a related field within higher education or professional training environments● Experience with financial monitoring, budget coordination, and stakeholder management<br>Skills:● Managerial: Strong organizational and planning skills with the ability to coordinate multiple workstreams and meet deadlines● Communication: Excellent written and verbal communication skills with the ability to interact effectively with diverse stakeholders● Technical: Proficiency in MS Office and administrative systems● Analytical: Problem-solving skills and attention to detail<br>This position is open until August 27, 2026.<br>Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted.<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities areencouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description:</strong><br><strong>About the Client</strong><br>Our client is a prominent company within the <strong>Automotive Dealership and Distribution</strong> sector, recognized for its customer focus, operational excellence, and market presence. They are seeking an experienced finance leader to join their growing team.<br><strong>Job Title</strong><br>Finance Manager / Head of Finance (Acting CFO)<br><strong>Job Summary</strong><br>Our client is a leading company in the <strong>Automotive Dealership and Distribution</strong> industry based in <strong>Cairo, Egypt</strong>. They are seeking a strategic Finance Manager to lead the entire finance function with a CFO-level mindset, covering treasury, banking, cash flow, cost control, financial planning, risk management, and executive decision support.<br>The successful candidate will serve as a key financial advisor to senior management and the board, providing data-driven recommendations and supporting the company's growth, profitability, and financial stability.<br><strong>Job Responsibilities</strong><br><ul><li>Lead the complete finance function, including accounting, treasury, financial planning and analysis, cost control, credit, and collections.</li><li>Manage relationships with banks and financial institutions and negotiate credit facilities, working capital lines, letters of credit, guarantees, and floor-plan financing.</li><li>Develop and optimize the company's funding and debt structure to support inventory, expansion, and capital expenditure requirements.</li><li>Manage cash-flow forecasting, working capital, inventory aging, OEM incentives, receivables, and foreign-currency exposure.</li><li>Establish effective cost-control frameworks and assess profitability across vehicle sales, after-sales services, spare parts, used vehicles, and body-shop operations.</li><li>Lead annual budgeting, rolling forecasts, variance analysis, financial modelling, and departmental performance reviews.</li><li>Identify financial and operational risks, including credit, currency, inventory, regulatory, counterparty, and OEM-related risks, and implement mitigation plans.</li><li>Strengthen internal controls, segregation of duties, fraud-prevention measures, and financial governance.</li><li>Provide strategic financial advice and scenario analysis to senior management and the board.</li><li>Evaluate new investments, showroom expansions, vehicle franchises, and capital projects.</li><li>Support commercial negotiations with OEMs, banks, vendors, and other strategic partners.</li><li>Ensure compliance with Egyptian tax laws, e-invoicing requirements, customs and import regulations, GAFI requirements, and applicable Central Bank of Egypt regulations.</li><li>Oversee the preparation of accurate financial statements in accordance with Egyptian Accounting Standards and, when applicable, IFRS.</li><li>Manage external audits, tax audits, and relationships with auditors, tax advisors, and legal consultants.</li><li>Lead, develop, and mentor the finance team to ensure strong performance and accountability.</li></ul><br><strong>Key Requirements</strong><br><strong>Education</strong><br><ul><li>Bachelor's degree in Finance, Accounting, Economics, or a related field from a reputable university.</li><li>An MBA with a concentration in Finance is a strong advantage.</li></ul><br><strong>Experience</strong><br><ul><li>Minimum of 10 years of progressive finance experience.</li><li>At least 5-7 years of experience in a Finance Manager, Head of Finance, or equivalent senior finance leadership position.</li><li>Proven experience within the automotive dealership or automotive distribution industry is essential.</li><li>Strong knowledge of floor-plan financing, OEM incentive structures, franchise economics, inventory management, and dealership-level P&amp;L management.</li><li>Demonstrated experience managing banking relationships and negotiating credit facilities.</li><li>Experience working within an import-dependent business with significant foreign-currency exposure.</li><li>Previous experience reporting to business owners, board members, or international OEM partners is preferred.</li></ul><br><strong>Skills</strong><br><ul><li>Strong expertise in treasury, cash-flow management, working capital, cost control, budgeting, and financial risk assessment.</li><li>Advanced financial modelling and analytical capabilities.</li><li>Advanced proficiency in Microsoft Excel; experience with Power BI is an advantage.</li><li>Hands-on experience with ERP or Dealer Management Systems such as SAP, Oracle, CDK, Reynolds &amp; Reynolds, or similar platforms.</li><li>Strong understanding of Egyptian taxation, customs and import regulations, and corporate banking requirements.</li><li>Excellent negotiation, leadership, stakeholder management, and strategic decision-making skills.</li><li>Commercial mindset with the ability to connect financial performance with operational and business objectives.</li><li>Professional fluency in English and Arabic.</li></ul><br><strong>Certifications</strong><br><ul><li>A recognized professional certification such as CFA, CMA, ACCA, CPA, or an equivalent international qualification is required.</li><li>Financial Risk Manager certification or related risk-management training is an advantage.</li></ul><br><strong>Job Conditions</strong><br><strong>Location</strong><br>Cairo, Egypt, with possible travel between branches and showrooms.<br><strong>Work Mode</strong><br><ul><li>On-site</li></ul><br><strong>Employment Type</strong><br><ul><li>Full-time</li></ul><br><strong>Working Conditions</strong><br><ul><li>Working hours are in accordance with Egyptian Labor Law.</li><li>One day off per week.</li></ul><br><strong>Required Skills:</strong><br>• Finance<br> </div>

Occupation Description The Business Analysis Manager reports the key business updates to the management by studying and evaluating the company’s current/future Investments, launches pricing as well as assisting in the decision-making process by communicating with other departments.<br>Job Scope Develop and maintain master plan feasibilities for potential investment opportunities, in coordination with the development team. Develop a Business Plan Model every quarter to allow for an accurate view of the project profitability and cash flow profile and continuously update the development team. Collaborate with the development team in reviewing the master plans throughout various asset classes (residential, retail, offices, and hospitality) to ensure optimal land use efficiency and a suitable commercial mix. Establish and maintain cost models and allocations for the project. Prepare Pricing proposals for real estate and commercial units and premium setting projects for new projects. Assess projects’ performance and suggest the required price adjustments in a timely manner by monitoring Sales Periodical Reports, Sales Performance Reports, and Sales Inventory Reports. Collaborate with the development team in issuing development briefs. Apply real estate systems (ERP and SAP) to upload all unit attributes (Areas - Prices and Payment plan), which improves all workflows in collaboration with the development team.<br>Education and Most Common Work Experience Requested Bachelor’s degree in Commerce, Business Administration, Economics or equivalent.10+ years of related experience, previous experience in the real estate or Financial Services industry is a must. MBA, CFA or Master’s Degree in related fields would be desirable.

Additional Information 12 month's Fixed Term Contract<br><br>Job Number 26116184<br><br>Job Category Sales & Marketing<br><br>Location 6 Pyramids Road, Giza, Cairo 12556, Egypt VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Building Successful Relationships that Generate Sales Opportunities<br><br> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management.<br><br>Managing Sales Activities<br><br> Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br><br> Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br><br>Providing Exceptional Customer Service <br><br> Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company’s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

SGX, part of the Propelis Group, brings together more than 150 years of combined experience from SGS&Co and SGK, forming a powerhouse in packaging graphics, prepress, and print production. We offer a full suite of solutions, including artwork and file preparation, plate and cylinder production, and metal deco services, supported by advanced technology and a global footprint.<br>We are looking for a Project Manager to work closely with our exceptional, global household name client. Please be advised that this is an on site role, based on client site in Cairo, Egypt.<br>In this role you will work with a team of Project Managers, and be the first point of contact for the client's Design-2-Print and Marketing teams in the coordination/briefing of packaging development projects. You will also assist on packaging projects for different supports, artwork, and pre-press briefings, whilst ensuring the daily coordination of the production. This is an outstanding opportunity for an exceptional Graphics Manager to work with one of the world's most prominent household name brands, whilst also joining a global market leading business that is embarking on an exciting growth journey.<br><br>In this role you will…Coordinate the artwork production between our team and clients Follow-up of the production and deadlines, manage and coordinate projects, and be responsible for the On-time & On-quality delivery Be responsible for the development and execution of packaging ranges Perform quality control/brand champion activities Support teams and provide training to new members of our customer teams involved in the artwork process Drive continuous improvement pipeline for artwork process and ensure alignment with global artwork process Be the guardian of brand guidelines Provide the client and production team with a clear visibility on the timing and the global roadmap<br><br>You will have…Experience in graphic arts - with around 4 years in design, print and production industry. Strong technical skills, excellent knowledge of the graphic chain and packaging (artwork and reprography), printing processes (offset, dry offset, flexo, rotogravure), proofing and colour management. A rigorous mindset, coupled with an organized approach and a customer service focus English speaking ability The ability to work autonomously<br><br>About Propelis<br>Propelis is a portfolio of global marketing services and technology companies with a combined legacy of 150+ years, 2,000+ clients, 9,000 employees, and operations across 30 countries. Propelis provides the scale and support of a global organization while preserving the unique culture and identity of each company in its portfolio<br>For more information visit: www. SGXgraphics.com<br><br><br>We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need. We offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. We strive to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.

dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>As a Sales Manager, you will help us meet our B2B acquisition, renewals and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximising our field sales team's potential, crafting sales plans and justifying those plans to the upper management.<br><br>Key Responsibilities:<br><br>Hire & train field sales team members and onboard new members;Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands the company's customer base and ensures its strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives;Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Manage CRM with current clients, increase the dubizzle client portfolio, and present dubizzle when acquiring new clients Present sales, revenue and expense reports and realistic forecasts to the management team;Identify emerging market trends and market shifts while being fully aware of new products and competition status Assist in setting financial targets, budget development, and monitoring;Identify opportunities to improve dubizzle Egypt's business in real estate Propose a competitive commission structure Assist in gathering Market insights and setting strategies for telesales (in-house) sales teams;Use customer feedback to generate ideas about new features or products Research and discover methods to increase customer engagement;Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales<br><br><br>Requirements<br><br>Qualifications:<br><br>Bachelor's degree in Business Administration;A car and a Driving licence, as this role requires you to attend many out-of-office meetings<br><br><br>Experience:<br><br>Minimum 7 years of Experience, with a minimum of 2 years in a managerial role;Proven ability to drive the sales process from plan to close;Previous experience as a sales representative or sales manager, consistently meeting or exceeding targets<br><br><br>Knowledge:<br><br>Strong business sense and industry expertise;Familiarity with the dubizzle website;Strong knowledge of the real estate market in Egypt and of the Subscription industry;Familiar with Prop tech, Marketplace, Facebook, and other digital platforms;Excellent in English Communication skills, both verbal and written<br><br><br>Skills:<br><br>Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation;Strong Leadership & people management skills;Highly computer literate and online savvy;Excellent in prospecting, cold calls and generating leads;Excellent communication, negotiation, time management and presentation skills;Excellent at converting leads into paying customers<br><br><br>Traits:<br><br>Excellent mentoring, coaching and people management skills;Committed to continuous education through workshops, seminars and conferences;Positive/Flexible/Presentable/Committed;Eager for success;Has plug and play attitude

Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>As a Sales Manager, you will help us meet our B2B acquisition, renewals and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximising our field sales team's potential, crafting sales plans and justifying those plans to the upper management.<br><br>Key Responsibilities: <br><br>Hire & train field sales team members and onboard new members;Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands the company's customer base and ensures its strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives;Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Manage CRM with current clients, increase the dubizzle client portfolio, and present dubizzle when acquiring new clients Present sales, revenue and expense reports and realistic forecasts to the management team;Identify emerging market trends and market shifts while being fully aware of new products and competition status Assist in setting financial targets, budget development, and monitoring;Identify opportunities to improve dubizzle Egypt's business in real estate Propose a competitive commission structure Assist in gathering Market insights and setting strategies for telesales (in-house) sales teams;Use customer feedback to generate ideas about new features or products Research and discover methods to increase customer engagement;Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales<br><br><br>Requirements<br><br>Qualifications<br><br>Bachelor's degree in Business Administration;A car and a Driving licence, as this role requires you to attend many out-of-office meetings<br><br><br>Experience<br><br>Minimum 7 years of Experience, with a minimum of 2 years in a managerial role;Proven ability to drive the sales process from plan to close;Previous experience as a sales representative or sales manager, consistently meeting or exceeding targets<br><br><br>Knowledge<br><br>Strong business sense and industry expertise;Familiarity with the dubizzle website;Strong knowledge of the real estate market in Egypt and of the Subscription industry;Familiar with Prop tech, Marketplace, Facebook, and other digital platforms;Excellent in English Communication skills, both verbal and written<br><br><br>Skills<br><br>Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation;Strong Leadership & people management skills;Highly computer literate and online savvy;Excellent in prospecting, cold calls and generating leads;Excellent communication, negotiation, time management and presentation skills;Excellent at converting leads into paying customers<br><br><br>Traits<br><br>Excellent mentoring, coaching and people management skills;Committed to continuous education through workshops, seminars and conferences;Positive/Flexible/Presentable/Committed;Eager for success;Has plug and play attitude<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities<br><br><br>#Egyptdubizzle

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.<br><br>We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.<br><br>If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.<br><br>For more information about our privacy policy and how to manage cookies, visit our Privacy Policy.<br><br>Job Title: Customer Success Manager (CSM)<br><br>Location: Cairo, Egypt<br><br>Employment Type: Full-time / Hybrid / Travel to customer sites and AVEVA offices is expected (~25% annually)<br><br>The job<br><br>The Customer Success Manager (CSM) is the main customer contact responsible for helping customers achieve faster value, stronger adoption, and better business outcomes from their AVEVA solutions. The role manages a portfolio of accounts through success planning, regular engagement, and trusted stakeholder relationships, while working cross-functionally with internal teams and partners to maximize customer value and support growth. The CSM also serves as the voice of the customer internally, helping drive continuous improvement across products and services.<br><br>Key Responsibilities<br><br>As part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer’s success and their perceived value of the AVEVA software set<br><br>The Customer Success Manager will focus on these key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers<br><br>Onboarding - establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness<br><br>Deployment - work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the PI rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the ‘Services’ budget, and request, quote, coordinate AVEVA Services and Resources<br><br>Adoption - understand customer’s business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.)<br><br>Expansion - identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer’s business and frequent contacts<br><br>Essential Requirements<br><br>4+ years’ experience in similar roles Strong Verbal and written Communication skills Strong presentation skills on AVEVA core technologies, business initiatives and services OR similar products (Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECT) Ability to work well with cross-function and geographically distributed teams Strong multi-tasking ability with a keen sense of prioritization Strong relationship management and organizational skills Experience with project and program management methodology and techniques‘Out-of-the-box’ thinking that will enable delivery of solutions and services tailored for individual customer profiles and situations Ability to think strategically, as well as tactically Effective use and understanding of CRM systems, Office 365, Share Point, Power BI, Salesforce, and Workday Language Requirements: Arabic and English<br><br>Desired Skills<br><br>4+ years of relevant experience in the manufacturing and/or services industry2+ years of experience with AVEVA software products, with working knowledge of one or more of the following, or similar solutions: Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECTExperience with AVEVA Engineering products would be considered an added advantage Industry knowledge in one or more of the following sectors: Oil & Gas, Mining, or Power French language proficiency would be considered a strong asset<br><br>Commercial at AVEVA<br><br>Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.<br><br>If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team.<br><br>Find out more: https://www.aveva.com/en/about/careers/<br><br>AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.<br><br>AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.<br><br>Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an organised and commercially minded Marketing &amp; Sales Manager to support TGP International’s marketing and sales activity from our Cairo office.<br> You will support multi-channel campaigns and regional growth initiatives, coordinate proposals and sales materials and help maintain the systems, content and reporting that underpin the wider marketing and sales function.<br> This is a varied, hands-on role for someone who combines strong project coordination with clear written and visual communication, attention to detail and the confidence to work with colleagues across different offices and disciplines.<br> Key Responsibilities • Develop and maintain key marketing and communications content, including landing pages, case studies, articles and sales assets, in coordination with relevant internal stakeholders • Prepare accurate marketing and sales reports, dashboards and presentation materials, highlighting performance, competitor activity, priorities and actionable insights • Help to cordinate proposals, pitch decks, RFPs and tender submissions, as well as support discovery of relevant platforms and opportunities • Support overall CRM maintenance by keeping contact, company and opportunity records accurate and up to date, tracking proposal and tender activity, following up on missing information, and maintaining reliable pipeline reporting • Identify relevant PR, editorial, partnership, awards and industry opportunities for TGP, its projects and leadership team • Support the planning and delivery of multi-channel campaigns, growth initiatives, industry events and social content, including leadership thought leadership content About TGP TGP International is an award-winning global hospitality agency with offices in London, Dubai, Riyadh, Singapore and Cairo.<br> We are defined by creativity, strategy and the craft of shaping concepts that endure.<br> Our multidisciplinary team brings together designers, operators, strategists and marketers, combining collective expertise with flexibility to adapt to each client and project.<br> We create brands, destinations and experiences that are bold yet commercially grounded, with hospitality and food &amp; beverage at their core.<br> Our work spans concept development, advisory, interior and graphic design, brand storytelling, operational management and marketing strategy.<br> Guided by market insight and trend-led thinking, we deliver solutions that are imaginative, practical and authentic—from restaurants and food halls to large-scale events and F&amp;B master planning.<br> With a track record of hundreds of projects across more than 15 countries, we bring both global perspective and local relevance, always focused on creating moments that guests love, remember and return to.<br> Hybrid Work Arrangement: Three days in the office and two days working remotely.<br> Incentive Plan: Company incentive scheme offering up to 10%—5% for introductions and 5% for successful closures.<br> Annual Leave: 22 working days of paid annual leave, excluding weekends.<br> Remote Work Flexibility: One additional week per year to work remotely from your home country, which can be combined with up to two consecutive weeks of annual leave.<br> Coaching &amp; Mentoring: Structured professional development through a dedicated coaching and mentoring program.<br> Annual Company Gathering: A global team event bringing together employees from all offices.<br> Employee Recognition Program: Regular recognition initiatives celebrating outstanding performance and contributions.<br> • 4-5 years in marketing, sales support, business development, communications or a related coordination role • Fluent written and spoken English and Arabic, with strong writing, editing and proofreading skills • Demonstrated ability to coordinate multiple projects, stakeholders and deadlines while maintaining accuracy and attention to detail • Experience preparing professional proposals, presentations, reports or other client-facing materials • Strong working knowledge of PowerPoint and Excel or Google Sheets, with the ability to organise information and present it clearly • Confidence using CRM, project-management and shared-document systems; experience with HubSpot, Asana and SharePoint is an advantage • A practical understanding of B2B marketing, digital content and lead generation workflows • A proactive, collaborative approach and the judgement to prioritise competing requests and escalate risks early</span> </div>

- Investigate complaints thoroughly , gather relevant information and analyze<br><br>- Provide timely and accurate responses to customer inquiries and complaints.<br><br>- Handle and resolve all unstructured and complex complaints in an effective and timely manner for all RBG, SME customers<br><br>- To develop and maintain optimum level of service quality with external and internal customers by ensuring complaints resolution in reasonable TAT as per SLAs<br><br>- To perform in-depth investigation and true RCA (root-cause analysis) to get to the bottom of problems impacting customers<br><br>- To maintain courteous, proactive and resolution-oriented relationship with all interacting units/ departments of the bank in order to ensure complete resolution of customer complaints<br><br>- To visibly improve customer satisfaction scores and related survey results through complaint resolution<br><br>- Document all customer interactions, complaints, and resolutions accurately and comprehensively in the complaint management system (CRM) Ensure that customer interactions comply with regulatory requirements, confidentiality standards, and bank policies<br><br>- Coordinate and maintain a strong follow-up with internal departments, including Operations, Business, Compliance, and Risk, Technology and legal teams, to investigate and resolve complaints effectively.<br><br>- Work to exceed the service standards and indicators and be individually responsible for prompt reporting of the same on an ongoing basis.<br><br>- Contribute towards team building and create positive energy to boost team’s productivity.<br><br><br><br><br><br>Operating Environment, Framework and Boundaries, Working Relationships- Strict compliance to compliance, established work instructions, service standards and call handling procedures<br><br>- Cordial interaction with support units, customers, RBG, Ops on telephone and in person.<br><br>- Report suspicious transactions, system lapses to the supervisor / department manager.<br><br><br>Problem Solving<br>- Ensure effective coordination with RBG and facilitate departments to correctly comprehend, act in a timely manner towards problem resolution<br><br>- Complete knowledge of products, policies, procedure and back office processes is vital to structure seamless solution and appropriate, prompt & accurate response.<br><br>Decision Making Authority & Responsibility<br>- Provide the highest level of Customer Service in response to complaints and ensure excellent Customer Experience.<br><br>- Manage customer expectation through result oriented proactive actions and correct understanding of escalation hierarchy for swift resolutions.<br><br>- CRM maintenance at all times with correct capturing of records & comments<br><br>- Continuously update and manage knowledge database<br><br>- Timely escalations to supervisor to avoid and control reputational damage for Mashreq<br><br>- Maintain a professional image of MB throughout his/her interactions, written & oral, with customers –internal & external<br><br>- Authority to recommend financial waivers / reversals for customers justified by the investigation conducted for the respective customer complaint.<br><br>- Level 1 Authority as per Delegation Matrix for financial reversals, to recommend process reviews, system changes and modifications across all related functions to improve customer satisfactions.<br><br><br>Knowledge, Skills and Experience<br>- Should be proactive and customer focused without compromising the bank’s interest. Courteous and respectful in communication<br><br>- Understanding of complete Retail Banking, SME ,Neo products, processes and systems<br><br>- Previous experience in customer service, complaints handling is advantageous<br><br>- Excellent analytical skills to enable resolution of complex problems.<br><br>- Working knowledge of banking operating systems, Microsoft Word and Excel<br><br>- Excellent inter-personal and communication skills (English written and oral) – Arabic will be added advantage<br><br>- Ability to work independently as well as collaboratively in a team environment.<br><br>- Demonstrated professionalism, patience, and diplomacy in handling customer interactions.<br><br>- 1 – 2 years customer service experience in banking<br><br>- Graduate