Restaurant Assistant Manager Jobs in Egypt

Company Description Cord Digital is a marketing and advertising company founded in 2015, focused on helping businesses communicate and expand globally. The company delivers integrated services including feasibility studies, business plans, digital marketing, web and app development, visuals, and music production. Through its “Communicate & Globalize” approach, Cord Digital supports clients in building strong brands and reaching wider markets. The company also offers outsourcing solutions via a partnership with ESMO LTD in Italy, an EU management and financial consulting firm, providing access to international expertise and opportunities.<br>Role Description This is a full-time, on-site Business Development Manager role. The Business Development Manager will identify and pursue new business opportunities, build and maintain relationships with clients, and develop proposals and presentations that align with Cord Digital’s marketing and advertising services.<br>The role includes conducting market research, analyzing client needs, and collaborating with internal teams to design tailored solutions and campaigns. <br>The Business Development Manager will manage sales pipelines, negotiate contracts, and track performance metrics to ensure growth targets are met. Day-to-day work involves regular client meetings, networking activities, and close coordination with the marketing and operations teams to deliver high-quality services.<br>Qualifications Strong business development and sales skills, including lead generation, opportunity qualification, and deal negotiation. Experience in marketing and advertising, with the ability to understand digital marketing, branding, and campaign strategies. Proficiency in client relationship management, account management, and stakeholder communication. Solid analytical and research abilities to conduct market analysis, prepare feasibility inputs, and support business planning. Excellent presentation, written, and verbal communication skills in English; Arabic proficiency is an advantage. Ability to work on-site in Agouza - Giza , Egypt, manage multiple projects, and collaborate effectively with cross-functional teams. Bachelor’s degree in Business, Marketing, Management, or a related field; prior experience in a similar role is strongly preferred. Familiarity with international business or outsourcing services, particularly within EU markets, is a plus.

Brand Description: <br>Brand Name: One & All<br>Industry: Toy Store - Stationery<br>Location: New Cairo <br>Job Type: Full-time<br>Brand Page: https://www.linkedin.com/company/oneandallstationary/<br><br>Job Title: Store Manager<br>Reports To: CEO <br><br><br>Job Summary: <br>We are looking for an experienced and dynamic “Store Manager” to lead our toy retail shop. You will be responsible for driving sales, managing daily operations, and creating a fun, engaging shopping experience for children and families. The ideal candidate is a strong leader with a passion for toys, retail expertise, and the ability to inspire a high-performing team.<br><br>Key Responsibilities: <br>Store Leadership & Operations: <br>- Oversee all aspects of store operations, ensuring efficiency and profitability. <br>- Develop and implement sales strategies to meet or exceed revenue targets.<br>- Manage inventory levels, ordering, and stock control to minimize shrinkage.<br>- Ensure visual merchandising standards are maintained to enhance customer appeal.<br>- Handle opening/closing procedures, cash management, and financial reporting. <br><br>Sales & Customer Experience:<br>- Resolve escalated customer issues with professionalism and care.<br>- Monitor sales trends and adjust strategies to maximize performance.<br>- Plan and execute in-store promotions, events, and seasonal campaigns.<br><br>Team Management & Development:<br>- selection, train, and supervise staff, including Assistant Managers and Sales Associates. <br>- Create staff schedules and conduct performance reviews. <br>- Motivate and mentor employees to achieve sales goals and career growth. <br>- Maintain a positive, energetic, and inclusive work environment.<br><br>Business Administration & Compliance:<br>- Analyze sales reports and KPIs to drive business decisions.<br>- Ensure compliance with company policies, safety standards, and labor laws.<br>Liaise with vendors, suppliers, and corporate offices as needed.<br><br>Qualifications & Skills: <br>Experience:<br>- 5+ years in retail management, preferably in toys, children’s products and stationery <br>- Proven track record of meeting sales targets.<br>Skills:<br>- Strong leadership, coaching, and conflict-resolution abilities.<br>- Excellent business acumen with proficiency in retail software (POS, inventory systems).<br>- Creative merchandising and promotional planning skills. <br>Traits:<br>- Passion for toys, games, and child development.<br>- Highly organized, adaptable, and able to thrive under pressure.<br>- Flexible schedule (weekends, holidays, and peak seasons required).

Company Description IGE Educational Services LTD is a global holding company that owns three pioneering educational brands—The IG Club, The IG School, and Mapout—operating across multiple countries. Registered in both Egypt and the UK, IGE partners with more than 100 schools in Egypt and over 350 universities worldwide. The company provides educational counseling to students and parents, connecting hundreds of learners each year with high-quality secondary and higher education opportunities globally. IGE also offers consultancy to schools and universities seeking to enhance their academic offerings, marketing, and student recruitment strategies. Since its launch in 2012, IGE has been expanding its reach with a professional team committed to improving access to world-class education.<br>Role Overview The Office Manager role at IGE Education - The IG Club is a full-time, on-site position based in Cairo, Egypt. The Office Manager will oversee day-to-day office operations, including managing schedules, maintaining office supplies, and ensuring a professional and efficient work environment. Responsibilities include supervising administrative processes, coordinating meetings and events, handling incoming inquiries, and supporting internal communication across teams. The role also involves maintaining office equipment, liaising with external vendors and service providers, and assisting with basic record-keeping and documentation. The Office Manager will collaborate closely with leadership and staff to support smooth operations and a positive experience for students, parents, and partners visiting the office.<br>Job Description: • Manage day-to-day office operations and ensure the office environment is organised, professional, and fully functional at all times• Monitor and replenish office supplies, consumables, and equipment proactively — never wait to be asked• Serve as the first point of contact for all office visitors — greet, register, and direct with professionalism• Maintain an organised physical and digital filing system for all Operations documents, contracts, and records• Handle incoming and outgoing correspondence (mail, courier, and parcels)• Coordinate all company events from brief to execution — including venue booking, catering, invitations, materials, A/V setup, and day-of logistics• Manage RSVPs and finalise headcounts for all events at least one week in advance• Set up and oversee event spaces on the day; ensure setup is complete before guests arrive• Conduct post-event expense reconciliation within 3 business days and submit receipts to Finance• Maintain an events calendar and flag upcoming events to the Operations Manager with adequate lead time• Arrange all team travel bookings — flights, hotels, ground transport, and visas where applicable• Seek and confirm Operations Manager approval before confirming any booking• Ensure all travellers have complete itineraries, confirmations, and necessary documents before departure• Track travel expenses and submit for reconciliation promptly upon return• Support the Operations Manager and leadership team with meeting logistics — room booking, setup, refreshments, and technology• Prepare and circulate meeting agendas in advance of scheduled meetings• Take accurate minutes during company and team meetings and circulate within 24 hours of the meeting• Maintain and update team calendars and flag scheduling conflicts proactively• Maintain a well-structured, accessible filing system for all company documents — physical and digital• Ensure all documents are correctly named, filed, and version-controlled• Retrieve documents and information quickly upon request from any team member• Support the Operations Manager in preparing reports, presentations, and formal communications Qualifications:• 2 to 3 years of experience in office management, administration, or coordination• Experience in an educational or professional services environment Familiarity with CRM or project management tools (e.g. Zoho, Notion, Trello) Fluent in Arabic (native) and English — written and spoken Strong Office Administration and Administrative Assistance skills, including scheduling, document management, and coordination of daily operations. Proficiency in Customer Service and Communication, with the ability to interact professionally with students, parents, partners, and internal teams. Hands-on experience with Office Equipment such as printers, scanners, and basic IT tools, and the ability to troubleshoot common issues. Solid organizational and time-management abilities, with attention to detail and the capacity to prioritize multiple tasks. Comfort with productivity software (e.g., MS Office or Google Workspace) and willingness to learn new systems and tools. Previous experience in an office management or administrative role; experience in education or consulting environments is an advantage. Bachelor’s degree in Business Administration, Management, or a related field preferred, or equivalent practical experience. Ability to work on-site in Cairo, maintain confidentiality, and contribute to a respectful, inclusive, and collaborative workplace.

About Korra Energi Korra Energi is a leading Egyptian company with over 25 years of experience specializing in energy efficiency solutions and construction services. Our team of over 3,000 professionals has established us as market leaders across diverse sectors, including Sustainable Green Energy, Construction, Energy Systems – encompassing aftersales and facility management services – and Utilities. We are currently seeking a seasoned Construction Manager to join our leadership team and oversee the execution of large-scale power and infrastructure projects across the region. Guided by our ultimate goal of "إعمار الأرض" – fostering "Growth & Prosperity" – we are committed to delivering value, creating a positive impact, and building a better, greener future.<br>Key Responsibilities:Support the Project Manager in identifying and minimizing project risks and aligning plans with project milestones. Review constructability, approve shop drawings, and verify coordination with project timelines. Assist in value engineering reviews and support revised schedules and resource allocation strategies. Lead planning for execution sequences, resource deployment, and performance monitoring through weekly and daily work programs. Collaborate with Cost Control Engineers and Section Engineers to implement cost-saving strategies and monitor project budgets. Coordinate with the Cost Engineer to develop Work Breakdown Structures (WBS) and maintain detailed cost tracking. Promote a strong safety culture by monitoring site activities, attending safety meetings, and enforcing corrective actions. Identify and mentor high-potential site staff for career progression and skills development. Oversee all aspects of site setup, equipment needs, maintenance plans, and cost-effective demobilization. Develop trade-specific execution strategies, prioritize activities, and ensure compliance with project procurement agreements. Manage site supervision, resolve issues proactively, conduct coordination meetings, and avoid project claims. Maintain strong relationships with regulatory authorities, ensure all necessary permits are secured, and uphold compliance standards. Plan manpower allocations based on productivity analysis, optimize workforce performance, and support cost control initiatives. Participate in recruitment interviews and evaluate new candidates for project needs. Assist the PM in establishing project-specific roles, objectives, and KPIs for team members.<br>Qualifications:Bachelor's degree in Civil, Arch., Mechanical, or Electrical Engineering or a related discipline.10+ years of experience in construction management, preferably within EPC or large-scale infrastructure projects. Proven track record in planning, risk management, execution strategy, and project team leadership. Strong understanding of cost control, procurement procedures, and resource management. Excellent command of MS Office, project management software (Primavera P6/MS Project), and Auto CAD. Strong leadership, communication, and negotiation skills.<br>Why Join Korra Energi? At Korra Energi, you will discover a distinctive culture and value system that sets us apart. You will become part of a team at the forefront of construction and energy efficiency solutions. We offer a dynamic work environment, opportunities for professional growth, and exposure to cutting-edge equipment and methodologies. As a company with a long-term vision, guided by strong governance and a focus on operational excellence, we are collectively building a better future.

Envision Employment Solutions is currently looking for a Regulatory Compliance Manager for one of our partners, a leading Digital Bank!<br><br>THE ROLEThere's no compliance framework to inherit here, you build it, from the ground up, while the bank is still being built alongside you. Every new product, every marketing campaign, every vendor contract passes through you before it goes live, and you're the one translating what the regulator expects into something the business can actually run on. It's rare to get to build compliance instead of maintain it, and rarer still to get to prove it works from day one.<br><br>WHAT YOU'LL DOPlay a key role in establishing and embedding the compliance framework for a digital bank Participate in system, policy, and process development Monitor regulatory requirements from the Central Bank of Egypt and other regulators, translating them into practical, scalable policies Review products, journeys, and processes to ensure compliance-by-design Assist with regulatory reporting, inspections, and audits Partner closely with product, tech, risk, and operations teams to enable innovation safely Contribute to building a strong compliance culture, not just rules on paper Provide regulatory guidance to ensure total alignment with Central Bank of Egypt (CBE) directives Review bank-wide policies and procedures in line with CBE instructions Assist business functions in resolving compliance gaps and verifying documentary evidence to fulfill conditions attached to CBE approvals Review contracts and vendor agreements to ensure alignment with regulatory instructions Review and clear all marketing campaigns, promotional offers, advertising materials, and social media content prior to public release Monitor regulatory breaches or internal policy violations, formulating action plans to mitigate exposure and implement corrective actions<br><br>WHAT WE'RE LOOKING FOR5+ years of experience in compliance within banking, fintech, or financial services Strong knowledge of Egyptian banking regulations, AML/CFT, and regulatory expectations Experience working with or supporting digital products or channels, and operating in an international environment, are a big plus A builder's mindset, someone who enjoys creating frameworks, not just following them Sharp analytical skills with strong attention to detail Confidence to challenge, influence, and collaborate across teams Excellent communication skills in both Arabic and English<br><br>YOU'LL THRIVE HERE IF YOUYou'd rather build the framework than wait for someone else to hand you one You can turn a dense regulatory circular into a policy a product team can actually work with You review a marketing campaign the same way you'd review a product launch, carefully, and before it's live You challenge a decision when something doesn't sit right, even under pressure to move fast You want to build the compliance culture a bank is judged by, not just the rulebook

<p>We re Hiring: Quality Manager Location: Cairo, Egypt Industry: Food &amp; Beverage / Restaurant Chain We are hiring on behalf of a well-established and fast-growing restaurant chain in Egypt, looking for an experienced Quality Manager to lead and elevate food safety, quality standards, and operational excellence across all branches. Role Overview The Quality Manager will be responsible for ensuring consistent food quality, hygiene, and compliance with local and international standards across all locations. You will play a key role in building systems, conducting audits, and driving continuous improvement initiatives. Key Responsibilities Develop, implement, and monitor quality assurance and food safety standards across all branches Ensure compliance with Egyptian health regulations and international standards (HACCP, ISO) Conduct regular site audits and inspections , identifying gaps and enforcing corrective actions Lead food safety training programs for kitchen and operations teams Handle customer complaints related to quality and implement preventive measures Collaborate with operations, supply chain, and kitchen teams to ensure consistency Monitor supplier quality and ensure raw material standards are met Prepare reports and dashboards for senior management on quality performance</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Food Science, Quality Management, or related field 5 8+ years of experience in quality management within F&amp;B or restaurant chains Strong knowledge of HACCP, ISO 22000 , and food safety regulations in Egypt Experience managing multi-branch operations is a must Strong auditing, reporting, and problem-solving skills Excellent communication and leadership abilities High attention to detail and ownership mindset</p>

instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.<br><br>Job Description<br><br>As an Associate Commercial, you will play a vital role in driving instashop’s growth by building and managing a network of affiliate partners and expanding our reach into new regions. You will be responsible for strategic market analysis, acquiring new partners, and managing relationships to ensure instashop remains competitive and meets the evolving needs of our customers and partners.<br><br>Day-to-Day Responsibilities<br><br>Managing a network of partner shops and key accounts across regions Developing and maintaining a comprehensive list of target shops and key contacts to maximize business outreach and new partnerships Identifying and negotiating profitable contracts with new affiliate shops, overseeing the onboarding process and ensuring smooth collaboration with cross-functional teams Identifying gaps in instashop’s marketplace and creating actionable plans with clear timelines to ensure a competitive, diverse offering of brands Driving initiatives to strengthen relationships with shop management and ensure long-term, productive partnerships Monitoring operational metrics, provide actionable insights, and collaborate with cross-functional teams to optimize performance Taking ownership of the end-to-end account management process, including reporting and clear communication with line managers Identifying opportunities for growth in both top-line and non-commission revenue streams Analyzing market trends and competitor activities to stay informed and adjust strategies accordingly Driving the implementation of promotional campaigns and initiatives across your shop portfolio Utilizing instashop’s services, providing constructive feedback to improve the overall customer experience and service offerings<br><br>Qualifications<br><br>Bachelor’s degree in Business, Marketing, or any other related field Minimum 3 years of experience in business development, sales, or a similar role Strong commercial awareness with excellent analytical skills Proficiency in MS Office, CRM tools, and sales pipeline management Fluent written and verbal communication skills

Company Description<br>8One Burger is a growing quick-service restaurant brand focused on delivering high-quality burgers, consistent operations, and a strong customer experience. As the brand continues to expand, we are looking for experienced operators who can take ownership of branch performance, develop strong teams, and maintain high operational standards.<br><br><br>Role Description<br>This is a full-time, on-site Branch Manager position based in Cairo, Egypt.<br>The Branch Manager will be responsible for the overall performance and day-to-day operation of the branch, including team management, service quality, food quality, inventory, cost control, sales performance, and compliance with 8One Burger’s operational and food safety standards.<br>This is a hands-on operational role. The successful candidate is expected to be present on the floor, identify operational gaps, take corrective action, develop the team, and continuously improve branch performance.<br><br><br>Key Responsibilities<br>Lead and manage daily branch operations across all shifts. Recruit, train, coach, and manage branch employees. Ensure compliance with operational, food safety, hygiene, and service standards. Monitor sales performance and branch KPIs. Manage food cost, labor cost, waste, and overall branch profitability. Control inventory, ordering, receiving, and stock variances. Improve service speed, order accuracy, food quality, and customer experience. Monitor customer feedback and delivery platform performance. Identify operational issues and implement corrective actions. Maintain a disciplined, accountable, and performance-driven work environment. Prepare and follow up on operational and performance reports.<br><br>Qualifications<br>Proven experience in the QSR, fast-food, or casual dining industry. Previous experience in burger, fast-food, or QSR concepts is required. Strong understanding of restaurant operations, food cost, labor cost, inventory management, and P&L. Demonstrated ability to manage and develop restaurant teams. Strong leadership, communication, and problem-solving skills. Hands-on management style with a strong sense of ownership and accountability. Strong customer service orientation. Ability to work effectively in a fast-paced environment. Experience with delivery platforms and high-volume restaurant operations is preferred. Ability to work full-time on-site in Cairo, Egypt

Join Savvy Tech and be part of a fast-growing digital transformation company specializing in Odoo ERP solutions. We are looking for an ambitious, self-driven Business Development Manager to help expand our business in the Construction, Real Estate, and Facility Management sectors. Position Details???? 100% Remote???? Commission-Based Position???? Company SIM Card Provided Key Responsibilities Generate and qualify new business leads Build and maintain strong relationships with prospective clients Present and sell Odoo ERP solutions Manage the complete sales cycle from prospecting to closing Coordinate with technical teams to deliver tailored business solutions Achieve agreed sales and business growth targets Requirements Experience in ERP or software sales Odoo sales experience is a strong advantage Knowledge of the Construction, Real Estate, or Facility Management industries is preferred Excellent communication, negotiation, and presentation skills Self-motivated with the ability to work independently Proven ability to generate new business opportunities What We Offer High commission on every successful deal Flexible remote working environment Full support from our technical and implementation teams Opportunity to work with enterprise clients and fast-growing businesses Excellent earning potential with no cap on commissions About Savvy Tech Savvy Tech is a technology and digital transformation company specializing in Odoo ERP implementation, customization, integrations, and business automation solutions. If you're passionate about sales, enjoy building client relationships, and want unlimited earning potential, we'd love to hear from you.<br>???? Apply now

Company Description8One Burger is a growing quick-service restaurant brand focused on delivering high-quality burgers, consistent operations, and a strong customer experience. As the brand continues to expand, we are looking for experienced operators who can take ownership of branch performance, develop strong teams, and maintain high operational standards.<br>Role Description This is a full-time, on-site Branch Manager position based in Cairo, Egypt. The Branch Manager will be responsible for the overall performance and day-to-day operation of the branch, including team management, service quality, food quality, inventory, cost control, sales performance, and compliance with 8One Burger’s operational and food safety standards. This is a hands-on operational role. The successful candidate is expected to be present on the floor, identify operational gaps, take corrective action, develop the team, and continuously improve branch performance.<br>Key Responsibilities Lead and manage daily branch operations across all shifts. Recruit, train, coach, and manage branch employees. Ensure compliance with operational, food safety, hygiene, and service standards. Monitor sales performance and branch KPIs. Manage food cost, labor cost, waste, and overall branch profitability. Control inventory, ordering, receiving, and stock variances. Improve service speed, order accuracy, food quality, and customer experience. Monitor customer feedback and delivery platform performance. Identify operational issues and implement corrective actions. Maintain a disciplined, accountable, and performance-driven work environment. Prepare and follow up on operational and performance reports.<br>Qualifications Proven experience in the QSR, fast-food, or casual dining industry. Previous experience in burger, fast-food, or QSR concepts is required. Strong understanding of restaurant operations, food cost, labor cost, inventory management, and P&L. Demonstrated ability to manage and develop restaurant teams. Strong leadership, communication, and problem-solving skills. Hands-on management style with a strong sense of ownership and accountability. Strong customer service orientation. Ability to work effectively in a fast-paced environment. Experience with delivery platforms and high-volume restaurant operations is preferred. Ability to work full-time on-site in Cairo, Egypt.

Job Description<br><br>Sutherland is seeking an experienced Team Manager to join one of our growing Travel programs based onsite in Cairo. We're looking for a leader with a passion for travel along with strong sales leadership experience!<br><br>What You’ll Do:<br><br>Lead a team of full-cycle consultative luxury sales consultants Coach, mentor & develop your team to meet & exceed sales/revenue targets. Set the path to success by managing performance and service quality to guarantee customer satisfaction Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line Identify the training needs that will equip the staff with fundamental skills and knowledge Have a thorough understanding of the various system tools and operational procedures utilized within the program Collaborate with stakeholders on a regular basis for changes on promotions and updates Conduct all defined and required process compliance and adherence to all team members, partners and third-party providers <br><br>Qualifications<br><br>What You’ll Need:<br><br>2+ years of consultative sales leadership experience in travel, ideally with luxury / high-ticket clients (e.g., travel agency, tour operator, hotel, cruise, or airline companies) GDS experience will be a plus (Sabre/Amadeus) Ability to coach, mentor and develop a team in order to successfully close complex sales and exceed revenue targets (to include up-selling) Deep passion for travel and strong destination knowledge with a desire to help others explore the world Polished, articulate communicator with emotional intelligence and active listening skills Strong organization and high attention to detail to manage multiple journeys simultaneously Self-motivated and performance-driven leadership experience Comfortable in a dynamic, fast-paced, collaborative environment<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.

Company Description Dynamics Link is a trusted advisor in business management solutions and a leading Microsoft Dynamics ERP partner, focused on helping organizations gain greater value from their IT investments. The company delivers innovative solutions and first-class support for Microsoft Dynamics NAV and LS Retail software, backed by 20 years of cumulative experience. Dynamics Link specializes in integrated Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Business Intelligence (BI) solutions tailored to each client. By immersing in clients’ business strategies, the team consults, designs, implements, and maintains solutions that support best practices, future-ready processes, and sustainable business benefits.<br>Role Description This is a full-time, on-site Sales Account Manager role located in Qesm 1st Nasser City. The Sales Account Manager will manage a portfolio of software customers, build long-term relationships, and identify opportunities to expand the use of Microsoft Dynamics and related solutions. Typical responsibilities include prospecting and qualifying leads, delivering product presentations and demos, preparing proposals and quotes, and negotiating contracts. The role involves coordinating closely with technical and implementation teams, ensuring high-quality customer service throughout the sales cycle and after deployment. The Sales Account Manager will also track pipeline activity, meet or exceed sales targets, and provide regular reporting and feedback on market trends and customer needs.<br>Qualifications<br> <br>Candidates should possess strong Software Sales and Sales skills, with experience in selling business management or ERP solutions. Candidates should possess solid Account Management skills, including relationship building, pipeline management, and retention strategies. Candidates should possess excellent Communication and Customer Service skills to interact effectively with stakeholders at all levels. Experience with Microsoft Dynamics, ERP, CRM, or BI solutions is highly beneficial. Proven ability to meet sales targets and work with structured sales processes and CRM tools. Bachelor’s degree in Business, IT, or a related field, or equivalent practical experience. Strong analytical and problem-solving capabilities, with a consultative approach to client needs. Ability to work collaboratively with cross-functional teams and adapt in a fast-paced environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Title: Ops Risk Manager</p><br><p>Job Purpose :</p><br><p>The Risk and Control Self-Assessment (RCSA) Manager is a critical member of Mashreq Bank’s Operational Risk Management Team.</p><br><p>The purpose of this role is to manage the RCSA Program, including the people, processes, and infrastructure. This individual will focus on enhancing the RCSA Program and Operational Risk Management (ORM) Framework, including overseeing communication and training strategies and execution.</p><br><p>Further, the RCSA Manager is responsible for driving the consistent application of the Operational Risk Management (ORM) Framework and Policy, while comprehending the unique risks across multiple Business Lines and/or Enterprise/Corporate Functions. This includes ensuring risks are identified, measured, monitored, and controlled and root cause and thematic analysis is performed in a holistic and consistent manner.</p><br><p>Job Responsibilities</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;Design, deploy, and execute the RCSA which includes both an annual refresh and extemporaneous cycles based on defined trigger events<br>•&nbsp;&nbsp;&nbsp;&nbsp;Identify and design process improvements considering other enterprise initiatives<br>•&nbsp;&nbsp;&nbsp;&nbsp;Engage stakeholders as needed to enable the RCSA lifecycle and strengthen the output through recurring knowledge-sharing that also facilitates discussions around lessons learned and best practices<br>•&nbsp;&nbsp;&nbsp;&nbsp;Implement processes and procedures necessary to support the delivery and oversight of core Operational Risk Management RCSA process<br>•&nbsp;&nbsp;&nbsp;&nbsp;Utilize operational risk metrics and reporting, business and risk acumen, and business line and/or enterprise/corporate function priorities to provide a holistic independent view of risks and effectively challenge Operational Risk-related decisions.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Oversee the Risk and Controls Self-Assessment Methodology and Procedure Documents, including the distribution and communication with the Business Lines, Operational Risk Team Members and other key stakeholders.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Actively participate in and/or host meetings with business line as well as enterprise/support functions to advise on changes, updates, or recent events related to the RCSA.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Execute a change management strategy for the RCSA that includes communications and training to inform stakeholders and increase adoption as processes and systems mature<br>•&nbsp;&nbsp;&nbsp;&nbsp;Maintain up-to-date knowledge of Enterprise Risk Management and Operational Risk Management guidelines and interpretations<br>•&nbsp;&nbsp;&nbsp;&nbsp;Lead the Quality Assurance Review Process for the RCSA Program.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Monitor identified deficiencies and issue remediation efforts to ensure timely closure of findings<br>•&nbsp;&nbsp;&nbsp;&nbsp;Administer PRISM application / GRC tools as it relates to the RCSA Program<br>•&nbsp;&nbsp;&nbsp;&nbsp;Develop and maintain strong working relationships with internal and external partners and key stakeholders<br>•&nbsp;&nbsp;&nbsp;&nbsp;Assist with special projects as assigned</p><br><p>Knowledge, Skills and Experience</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;3+ years' experience in Risk Management or applicable line of business (e.g., compliance, testing and monitoring, or audit), preferably in financial services or similar industry.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with the banking industry regulatory and risk management requirements&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of common risk management framework and methodologies.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated analytical and problem-solving skills.<br>&nbsp;</p><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.&nbsp;</span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div>

Job Position: Account Director Reports to: Senior Vice President of Sales<br>Efekta provides the world’s leading AI-powered learning technology. Our mission is to help everyone learn faster and go further by making personal tutoring affordable and accessible. Providing AI Personalized Learning that works alongside human teachers in schools, universities, and global companies. With an AI-driven curriculum, personal AI tutor, and AI teaching assistant, we deliver proven results at large scale.<br>We have extremely ambitious growth plans and are looking for highly talented and motivated salespeople to join us to help fuel these plans.<br>A career with us offers the scale and support of a global organization, and the pace, purpose, and energy of a fast-growing business. We look for thinkers and doers: creative, collaborative, and motivated people who are excited by education, language, and, in a world of AI, the art of the possible.<br>Who You Are A driven self-starter with killer instinct, strong ethics, and a proven ability to close complex, strategic deals. Entrepreneurial and resilient, thriving with autonomy and driving results through creativity and persistence. Credible in senior stakeholder conversations with government decision makers and communicate with confidence, empathy, and active listening. Naturally curious and commercially sharp — continuously learning and adapting. A networker and relationship builder with communication skills that can ‘sell’ us. Exceptional organizational skills and can work accurately in a fast-paced environment<br>What You’ll DoDevelop and execute go-to-market plans tailored to public school entities, private schools and universities, legislation-driven educational programs Engage and influence policymakers, regulators, state legislators, and education administrators to drive initiatives aligned with Efekta's mission Influence or respond to public policy and regulatory changes, often collaborating with lobbyists or Efekta's internal teams Manage full sales cycles: prospecting, proposal design (RFP/RFQ), negotiation, and closure Oversee KPIs such as new partnerships secured, revenue growth, sales funnel velocity, and policy impact.<br>What You’ll Bring Minimum 5 years’ sales experience within B2G or B2B. Proven ability to close complex high-value deals with Government and Institutions in your region/country. Knowledge and ideally network in the education sector (e.g. procurement, budgets, policy) Fluency in English as well as local language Experience in EdTech, SAAS, or Publishing is a plus<br>Why working at Efekta is great A balance of autonomy and support to develop and follow your own sales strategy. A start up fast paced environment with real potential to create transformative impact in schools and universities around the world if we succeed. Surrounded by passionate talented international teammates who are experts in education, technology and growth and who believe nothing is impossible. A chance to participate in our Global Experience Program, spending time in other offices and teams around the world. A competitive salary (based on track record) and benefits packages Celebrations, global gatherings and anniversary markers, including paid sabbaticals.<br>About EF Education First And Efekta Founded in 1965, EF (Education First) is a global association of education companies with people and innovation at its heart, that shares a common mission of opening the world through education, offering language, academic, cultural exchange and education travel programs. <br>Efekta is the fastest growing of these companies providing the world’s leading AI-powered learning technology to schools, universities and organisations. <br>Efekta is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, disability, parental status, identity, experience and everything else that makes you unique.

Role Objectives :The Fulfillment Point Manager is responsible for managing the dark stores on ground, in terms of orderfulfillment, quality control, and logistics, and will coordinate closely with the customer service and the Dark Store &Last Mile Operations Manager. Roles & Responsibilities:managing FP Operations on the ground. Ensure orders are being filled and shipped timely and accurate. Prevents product damage and shrinkage, accidents, and occupational hazards. Effectively monitors the flow of goods through the stock management system. Maintain a clean and safe work environment. Prepares necessary SOPs for fulfillment processes. Assist in analyzing current operations and make recommendations on ways to improve. Maintain the highest standards of customer service by immediately attending to and resolving customer issues. REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :Bachelor’s degree Knowledge of warehouse software packages and MS Office proficiency. Analytical thinking skills. High attention to detail. Problem solving skills. Good command of the English language. Multi-functional team leadership skills. Conflict resolution skills. Able to work on shift basis.

<p>Jadeer is hiring on behalf of one of our clients in the Food &amp; Beverage industry in Egypt. We re Hiring: Safety Manager Food &amp; Beverage Location: Cairo, Egypt Industry: Food &amp; Beverage / Restaurant Chain We are hiring on behalf of a leading restaurant chain in Egypt seeking an experienced and proactive Safety Manager to lead health, safety, and environmental initiatives across its operations. The ideal candidate will ensure compliance with safety regulations, promote a strong safety culture, and maintain a safe working environment for employees and customers. Role Overview The Safety Manager will be responsible for developing, implementing, and monitoring health and safety policies, procedures, and programs across restaurant branches, production facilities, and corporate offices to minimize risks and ensure regulatory compliance. Key Responsibilities Develop, implement, and maintain health, safety, and environmental (HSE) policies and procedures Ensure compliance with local safety regulations, food safety standards, and company requirements Conduct regular safety inspections, audits, and risk assessments across all locations Investigate workplace incidents, accidents, and near misses, and implement corrective actions Develop and deliver safety training and awareness programs for employees and management Monitor safety performance metrics and prepare regular reports for leadership Collaborate with operational teams to identify hazards and implement preventive measures Lead emergency preparedness and response planning, including fire safety and evacuation procedures Ensure proper use and maintenance of personal protective equipment (PPE) Coordinate with regulatory authorities and support compliance inspections when required Promote a culture of safety awareness and continuous improvement throughout the organization</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Occupational Health &amp; Safety, Engineering, Environmental Science, or a related field</li><li>5+ years of experience in Health, Safety, and Environment (HSE) management</li><li>Experience within Food &amp; Beverage, Hospitality, Manufacturing, Retail, or Multi-site Operations is highly preferred</li><li>Strong knowledge of local HSE regulations and industry best practices</li><li>Professional certifications such as NEBOSH, IOSH, OSHA, or equivalent are highly preferred</li><li>Experience conducting risk assessments, incident investigations, and safety audits</li><li>Excellent communication, leadership, and stakeholder management skills</li><li>Strong analytical and problem-solving abilities</li><li>Ability to work in a fast-paced environment and manage safety initiatives across multiple locations</li></ul>

Company Description Medical Islands supports postgraduate and doctoral candidates, as well as academic professionals, by providing specialized assistance in preparing theses, dissertations, and promotion papers. A team of experienced academics offers guidance to ensure high-quality research outputs. In addition to academic support, Medical Islands delivers professional printing services for theses and other materials. The company also provides digital marketing, website design, and mobile application development services, offering clients a comprehensive suite of academic and digital solutions.<br>Role Description The Branch Manager role at Medical Islands is a full-time, on-site position based in Tanta. The Branch Manager will oversee daily branch operations, including coordinating academic support services, printing services, and digital solutions such as website and mobile application projects. Responsibilities include leading and developing the branch team, managing schedules and workflows, and ensuring high-quality service delivery to clients. The role involves monitoring branch performance, handling budgets and basic financial reporting, and implementing policies and procedures to maintain efficiency. The Branch Manager will also build and maintain client relationships, support local marketing initiatives, and collaborate with senior management to achieve branch targets and improve overall service offerings.<br>Qualifications<br> Candidates should possess strong leadership and people management skills, including team supervision, performance coaching, and conflict resolution. Candidates should possess organizational and operational management skills, such as workflow planning, time management, and basic financial oversight. Candidates should possess customer service and communication skills, including clear verbal and written communication and the ability to build and sustain client relationships. Candidates should possess business development and marketing skills, including local outreach, relationship building with academic institutions, and familiarity with digital marketing concepts. Candidates should possess problem-solving and decision-making skills, with the ability to handle issues promptly and maintain service quality under pressure. Relevant experience in branch management, office management, or supervisory roles, ideally within education, academic services, printing, or digital solutions. Bachelor’s degree in Business Administration, Management, Marketing, or a related field is preferred. Comfort with digital tools and platforms; familiarity with website or mobile application projects is an advantage. Ability to work on-site in Tanta and maintain a professional, ethical, and inclusive work environment.

Egypt<br><br>Project Assistant WFP - Alexandria, Damietta and Cairo<br><br>Organization<br><br><ul><li>Plan International<br><br></li></ul>Posted 16 Oct 2026 Closing date 29 Oct 2026<br><br><strong>THE ORGANISATION<br><br></strong>Plan International is an independent development and humanitarian organisation/charity/non-profit that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.<br><br>Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.<br><br>For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries.<br><br>We won’t stop until we are all equal!<br><br>Plan International started working in Egypt in 1981 and has a presence in ten of the 27 governorates in which the country including Greater Cairo, Alexandria, Giza, Beheira, Kalyoubia, Damietta, Qena, Assuit and Sohag. Plan international Egypt implements programmes designed to enable communities to improve the lives of the most marginalised children and their families. Plan Egypt’s Country Strategy focuses on five strategic objectives.<br><br>Through a five-interconnected, gender transformative and context-fit country objectives, PIE intends along with the various stakeholders at all levels to continue delivering positive and transformative changes so that <strong>“Children, especially girls, and young people grow up in an enabling environment, realizing their rights and contributing in both development and humanitarian settings as active agents of change”.<br><br></strong><strong>THE OPPORTUNITY<br><br></strong>Driven by the overall purpose of PII and anchored on Plan International core values, bolder commitment to gender transformation and feminist leadership, program quality and influencing and a more vibrant and efficient operating model.<br><br><strong>About The Role<br><br></strong>The purpose of the role is to implement and follow up the project at governorate level (Greater Cairo, Alexandria or Damietta), under the supervision of the Project Officer in the same location. The post holder will organise outreach and participant selection, coordinate training and mentorship logistics, maintain accurate participant data, and support the business plan selection and seed fund processes led by WFP, ensuring that activities are delivered on time and to quality standards. He/she will work with various stakeholders and partners.<br><br><strong>THE SCOPE<br><br></strong>Under the direct supervision of the Project Officer in the respective location and the overall guidance of the Project Coordinator, the Project Assistant is tasked with the day-to-day field implementation of the project activities in the assigned governorate, coordination with local partners and service providers, and provision of support to the monitoring, data management and administrative processes of the project.<br><br><strong>Accountabilities And Main Work Activities<br><br></strong><strong>Outreach and participant selection<br><br></strong><ul><li>Coordinate community outreach and participant mobilisation with local partners, including CDAs, CBOs, and Refugee-Led Organisations.</li><li>Facilitate project information sessions, communicating eligibility criteria and selection processes.</li><li>Conduct participant eligibility assessments, ensure inclusivity, fairness, and transparent selection in line with project criteria.</li><li>Maintain participant and waiting lists, and communicate selection outcomes respectfully and transparently.<br><br></li></ul><strong>Training and mentorship implementation<br><br></strong><ul><li>Coordinate EYL training logistics, schedules, and participant arrangements.</li><li>Monitor attendance, engagement, and training quality.</li><li>Coordinate mentorship sessions and track business plan progress.</li><li>Follow up on absences and participant retention.<br><br></li></ul><strong>Business plan selection, seed fund and post-distribution<br><br></strong><ul><li>Support business plan review and selection committee coordination.</li><li>Verify participant data and support seed fund distribution.</li><li>Monitor grantee progress and provide post-grant follow-up support.<br><br></li></ul><strong>Monitoring, data management and reporting<br><br></strong><ul><li>Maintain participant records and update beneficiary tracking data.</li><li>Support monitoring activities and field visits.</li><li>Prepare project progress updates and activity reports.</li><li>Document success stories and lessons learned.<br><br></li></ul><strong>Administration, finance and logistics<br><br></strong><ul><li>Process procurement requests and ensure compliance with budgets and donor guidelines.</li><li>Prepare and submit payment supporting documentation.</li><li>Coordinate suppliers and service providers for project activities.</li><li>Monitor activity expenditures and flag budget variances or delays.<br><br></li></ul><strong>Community engagement, accountability and social cohesion<br><br></strong><ul><li>Promote feedback and complaints mechanisms and refer issues appropriately.</li><li>Foster social cohesion and monitor community relations.</li><li>Maintain stakeholder partnerships and ensure donor visibility compliance.<br><br></li></ul><strong>Safeguarding Children and Young People and Gender Equality and Inclusion (GEI)<br><br></strong><ul><li>Understands and puts into practice the responsibilities under Safeguarding and GEI policies and Plan International’s Code of Conduct (CoC), ensuring that concerns are reported and managed in accordance with the appropriate procedures.</li><li>Applies safeguarding, gender equality and inclusion, and Do No Harm principles in all field activities, including outreach, selection, training and data collection.</li><li>Ensures participants, partners and service providers are aware of safe reporting channels and of the expected standards of behaviour.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What we are looking for:<br><br></strong><ul><li>A bachelor degree in Social Sciences, Business Administration, Development Studies or similar field.</li><li>2-3 years of experience in community-based project implementation, preferably in an INGO, UN agency or NGO.</li><li>Experience working with refugees and host communities in Egypt.</li><li>Experience in organising trainings, workshops or community events.</li><li>Experience in data collection, data entry and maintaining participant records.</li><li>Good knowledge of the communities, local partners and local authorities in the assigned governorate.<br><br></li></ul><strong>Knowledge<br><br></strong><ul><li>Understanding of the needs and vulnerabilities of refugees and host communities, including young people and women, and the key actors most relevant to their interests.</li><li>Awareness of gender transformative approaches, Do No Harm and community-based protection.<br><br></li></ul><strong>Skills<br><br></strong><ul><li>Strong organisational and time management skills, with the ability to manage several activities at once.</li><li>Ability to interact and work effectively with communities, partners and colleagues at all levels.</li><li>Accurate data handling and good working knowledge of MS Excel, Word and KoBo or similar tools.</li><li>A team player, good analytical, administrative and good report writing skills.<br><br></li></ul><strong>Behaviour<br><br></strong><ul><li>Promotes and guarantees safety and security behaviours and procedures for self and the team.</li><li>Takes the time and patience to understand the concerns of other people and takes care of them as individuals.</li><li>Avoids any negative impact of implementation – Do No Harm</li><li>Promote individual and organisational learning through systematic reflection processes, documentation, dissemination and knowledge management.<br><br></li></ul><strong>Please respond to the requirements of this role in your application.<br><br></strong><strong>Only applications in English language will be accepted.<br><br></strong><strong>Location: On site working and the role is based in three locations - Alexandria, Damietta and Cairo.<br><br></strong><strong>Reports to: Project Officer (in the respective location)<br><br></strong><strong>Job Grade: Hay Level 11<br><br></strong><strong>Contract end date: 30th April 2027<br><br></strong><strong>Vacancy advert closing Date: 29th October 2026<br><br></strong><strong>This vacancy is open to Egypt nationals only.<br><br></strong>Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.<br><br>We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.<br><br>Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.<br><br>We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.<br><br>Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.<br><br>A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.<br><br><strong>Disclaimer: Plan International is an equal opportunity employer and does not discriminate applicants on any basis. We also do not charge Job seekers any fees at any point of the recruitment process.<br><br></strong>How to apply<br><br>To apply, click on the following link: Career Opportunities: Project Assistant WFP - Alexandria, Damietta and Cairo<br><br>Job details<br><br>Country<br><br><ul><li>Egypt<br><br></li></ul>Source<br><br><ul><li>Plan International<br><br></li></ul>Type<br><br><ul><li>Job<br><br></li></ul>Career category<br><br><ul><li>Program/Project Management<br><br></li></ul>Years of experience<br><br><ul><li>0-2 years<br><br></li></ul>Share<br><br><ul><li> Share this on Facebook </li><li> Share this on X </li><li> Post this on LinkedIn</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.<br><strong><b>A Day in the Life</b></strong><br>The Finance function supports business operations through financial reporting, compliance, internal controls and statutory obligations across the region. The team partners with internal stakeholders to ensure accurate financial records, adherence to accounting standards, effective risk management and timely delivery of financial reporting requirements.<br>This role is based in Cairo Festival City, Egypt and follows a hybrid working model, requiring on-site attendance three days per week. The position collaborates with regional and local finance teams, business partners, external auditors and regulatory authorities. No travel is required for this role.<br>The Assistant Financial Controller supports statutory accounting, financial reporting, audit coordination and compliance activities across the ENWA region. The role contributes to the integrity of financial records, execution of month-end close processes and adherence to accounting standards, internal controls and regulatory requirements. This position serves as a key point of contact for audits and supports the delivery of accurate and timely financial reporting.<br><b>Primary Responsibilities</b><br><ul><li>Maintain accounting records and oversee financial transactions related to disbursements, expenses and tax payments.</li><li>Prepare, review and analyse financial reports, reconciliations and supporting documentation to ensure accuracy and completeness.</li><li>Perform balance sheet reviews and support month-end close activities in accordance with established reporting timelines.</li><li>Apply International Financial Reporting Standards (IFRS), including IFRS 15 revenue recognition requirements, across applicable transactions and reporting processes.</li><li>Ensure compliance with accounting policies, financial procedures and internal control requirements.</li><li>Coordinate statutory and tax audit activities, serving as the primary contact for auditors and external authorities.</li><li>Investigate accounting variances, identify root causes and implement corrective actions where required.</li><li>Partner with finance and cross-functional stakeholders to support reporting, compliance and process improvement initiatives.</li></ul><br><b>Required Qualifications</b><br><ul><li>Bachelor's Degree in Accounting or Finance and a minimum of 4 years of experience in financial accounting, financial reporting or audit within a multinational organisation or audit experience within a <b>Big Four firm.</b></li><li>Experience preparing financial statements, account reconciliations and balance sheet reviews.</li><li>Experience supporting statutory audits, tax audits and regulatory compliance activities.</li><li>Proficiency using SAP or another Enterprise Resource Planning (ERP) system.</li><li>Advanced Microsoft Excel skills for financial analysis, reconciliations and reporting.</li></ul><br><b>Preferred Qualifications</b><br><ul><li>Professional accounting qualification such as Association of Chartered Certified Accountants (ACCA), Certified Public Accountant (CPA) or equivalent certification.</li><li>Experience applying International Financial Reporting Standards (IFRS), including IFRS 15 revenue recognition requirements.</li><li>Knowledge of Egyptian statutory accounting, tax regulations, financial reporting requirements and local compliance obligations.</li><li>Experience working within a multinational corporate finance environment supporting multiple countries or a regional finance structure, preferably within the East, North West Africa (ENWA) region.</li><li>Experience identifying and implementing process improvements within financial reporting or accounting operations.</li></ul><br><b>Physical Job Requirements</b><br>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. <br><b>Recruitment Fraud Alert</b> <br>We are aware of phishing scams targeting job seekers. Please keep the following in mind: <br>Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. <br>Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. <br>If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. <br>If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com. <br><strong><b>Benefits &amp; Compensation</b></strong><br><b>Medtronic offers a competitive Salary and flexible Benefits Package</b><br>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br>This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Property Operations and Guest Relations Needs<br>• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.<br>• Communicates any variations to the established norms to the appropriate department in a timely manner.<br>• Sends copy of MOD report to all departments on a daily basis.<br>• Strives to improve service performance.<br>• Ensures compliance with all policies, standards and procedures.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Supporting Profitability Goals<br>• Understands and complies with loss prevention policies and procedures.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Managing the Guest Experience<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Empowers employees to provide excellent customer service.<br>• Provides immediate assistance to guests as requested.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Responds to and handles guest problems and complaints.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Records guest issues in the guest response tracking system.<br>Assisting Human Resources Activities<br>• Participates as needed in the investigation of employee and guest accidents.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures employees are cross-trained to support successfully daily operations.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.<br>• Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>