Management Information Systems in Egypt

???????? ????????'???????? ???????????????????????? " ???????????????????????????????????????? ???????????????????????????????? "<br>For a leading Saudi real estate development company, headquartered in Riyadh since 2006, is expanding its operations and launching a new Back Office in Egypt. This is an exciting opportunity to join a growing organization with a strong portfolio of residential, commercial, mixed-use developments across Saudi Arabia. Be part of the team from the beginning, contribute to high impact projects and take your career to the next level.<br>????Location: Maadi<br>Job Description:* Prepare and review mechanical shop drawings for HVAC, plumbing, firefighting, and drainage systems.* Coordinate drawings with architectural, structural, and electrical disciplines.* Review technical documents and prepare RFIs and material submittals.* Update drawings based on consultant comments and support site teams.* Ensure compliance with project specifications and GCC standards.<br>Requirements:* Bachelor’s degree in Mechanical Engineering.* 3–5 years of experience in mechanical shop drawings.* Contracting background and GCC project experience are required.* Proficiency in Auto CAD; Revit MEP is preferred.* Good command of English.

A GLIMPSE ABOUT CRÉDIT AGRICOLE EGYPT:<br>Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities. With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations. In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.<br>Role Purpose:<br>The IT Quality Assurance Manager will be responsible for identifying gaps across IT and IT -related business processes within the bank, driving process enhancements, and ensuring alignment with IT governance standards, regulatory expectations, and internal control requirements. This role will focus on improving process efficiency, control effectiveness, ownership clarify, documentation quality, and performance measurement across key IT Processes, including incident, problem, change, vendor, demand, project delivery, business analysis, service transition and testing governance processes.<br>The role will work closely with IT Quality, PMO, Governance, IT Risk, Development, Operations, and other Process Owners to define improvement actions, establish KPIs, / KRIs, monitor progress, and support continual improvement across IT.<br>Key Responsibilities:<br>Process Gap Analysis: Assess current IT and IT-related business processes, identify inefficiencies, bottlenecks, unclear ownership, missing controls, documentation gaps, and recurring process issue and propose relevant improvements. Process Enhancement: Design and implement optimized workflows, process maps, RACI matrices, Control points escalation paths, templates, and standard operating procedures across incident, problem, change, vendor, demand, project, service transition, testing governance and business analysis management. Governance Alignment: Ensure all processes improvements adhere to IT governance frameworks, internal policies, and regulatory requirements, audit expectations, and relevant best practices such as ITIL, COBIT, ISO 20K, ISO 27k, PMI, and Agile. Project & PMO Process Engagement: Actively participate in demand and project delivery improvement initiatives, ensuring process improvements are embedded in PMO-governed delivery lifecycle stages, including demand intake, prioritization, project initiation, delivery governance, change control, testing readiness, service transition, and post-implementation review. Testing Process Improvement: Support improvement of testing-related processes, templates, entry/exit criteria, defect management workflow, UAT process, and testing governance in coordination with the IT Testing Control Manager, without owning testing execution, test approval, or testing sign-off. Stakeholder Collaboration: Work closely with IT Quality, Governance, PMO, IT Risk, Development, Operations, Testing, Vendor Management, and business stakeholders to align process improvements with organizational goals and operational priorities. Continuous Improvement: Establish and maintain a continual improvement register, define KPIs/KRIs, track improvement actions, monitor process effectiveness, and drive ongoing enhancements based on data, lessons learned, audit observations, incidents, and stakeholder feedback. Dashboarding & Reporting: Develop process improvement dashboards and management reports covering process health, improvement progress, overdue actions, recurring gaps, KPI/KRI trends, and benefits realization.<br>Required Skills & Competencies:<br>Strong background in IT process management, IT quality, governance, and continual improvement. Experience with incident, problem, change, vendor, demand, project delivery, testing governance, and business analysis management frameworks. Solid knowledge of project management methodologies (e.g., PMI, Agile, stage-gate governance, and project delivery lifecycle controls). Analytical mindset with ability to identify process gaps, control weaknesses, recurring issues, root causes, and improvement opportunities. Strong capability in designing process maps, RACIs, workflows, SOPs, KPIs, KRIs, dashboards, and improvement action plans. Excellent communication, facilitation, stakeholder management, and change management skills. Ability to work across multiple IT and business teams and drive organizational change. Strong follow-up discipline with the ability to track actions, challenge delays, and escalate blocked improvements when required.<br>Qualifications:<br>Bachelor’s degree in IT, Computer Science, Engineering, Business Information Systems, or related field (Master’s preferred). Professional certifications such as ITIL, PMP, or COBIT, Lean Six Sigma, ISO 20000, ISO 27001, or Business Process Management are highly desirable. Minimum 7–10 years of experience in IT governance, IT quality, IT service management, PMO governance, process improvement, or operational excellence roles. Banking or financial services experience is strongly preferred. Practical experience in process mapping, gap analysis, root cause analysis, dashboarding, KPI/KRI definition, and continual improvement tracking.

Company Description e Clerx is a productized services company that combines skilled talent, advanced technology, and deep domain expertise to help clients achieve stronger business outcomes. The organization focuses on delivering high-quality technology, data analytics, and process management services across diverse industries. Its mission is to set a high benchmark for client service and measurable success, building long-term partnerships based on trust and performance. With a vision to be the innovation partner of choice, e Clerx invests in continuous improvement and cutting-edge solutions that support both client growth and employee development. Role Description The Real Time Management Workforce Management Specialist is a full-time, on-site role based in Cairo. This role is responsible for monitoring live contact center and operational performance, ensuring staffing levels match incoming volume and service level targets throughout the day. The specialist will track intraday metrics, manage schedule adherence, make real-time adjustments such as reforecasting, skill changes, and break reallocations, and communicate impacts to relevant stakeholders. Daily activities include coordinating with operations leaders, updating workforce management tools, generating intraday performance reports, and recommending actions to minimize service disruptions. The role also involves identifying trends in demand and occupancy, supporting continuous improvement initiatives, and ensuring compliance with internal policies and client expectations. Qualifications Workforce management expertise, including real-time monitoring, intraday management, and schedule adherence oversight. Strong analytical and reporting skills, with the ability to interpret data, track KPIs, and produce clear operational insights. Proficiency with workforce management tools and contact center platforms (e.g., WFM software, ACD systems, dashboards). Effective communication and stakeholder management skills to coordinate with operations, leadership, and support teams. Ability to work in a fast-paced environment, prioritize tasks, and make timely decisions under pressure. Attention to detail and problem-solving capabilities to identify root causes and propose practical solutions. Relevant experience in contact center operations, service delivery, or workforce management is highly beneficial. Bachelor’s degree in business, statistics, operations management, or a related field, or equivalent practical experience. Comfort working on-site in Cairo and collaborating with diverse, cross-functional teams.

???????? ????????'???????? ???????????????????????? " ???????????????????????????????????????? ???????????????????????????????? "<br>For a leading Saudi real estate development company, headquartered in Riyadh since 2006, is expanding its operations and launching a new Back Office in Egypt. This is an exciting opportunity to join a growing organization with a strong portfolio of residential, commercial, mixed-use developments across Saudi Arabia. Be part of the team from the beginning, contribute to high impact projects and take your career to the next level.<br>????Location: Maadi<br>Job Description:* Prepare and review mechanical shop drawings for HVAC, plumbing, firefighting, and drainage systems.* Coordinate drawings with architectural, structural, and electrical disciplines.* Review technical documents and prepare RFIs and material submittals.* Update drawings based on consultant comments and support site teams.* Ensure compliance with project specifications and GCC standards.<br>Requirements:* Bachelor’s degree in Mechanical Engineering.* 3–5 years of experience in mechanical shop drawings.* Contracting background and GCC project experience are required.* Proficiency in Auto CAD; Revit MEP is preferred.* Good command of English.<br>????To apply:Send your CV to s.hussein@tawzef.comkindly mention the job title in the subject line.

<p><b>Job Purpose</b></p><p>Handle programs/projects management scope across the IT which includes projects and programs in response to different demands from IT, Commercial, Technical, Finance, HR and administration</P><p><b>Report To Position Name</b></p><p>Handle programs/projects management scope across the IT which includes projects and programs in response to different demands from IT, Commercial, Technical, and administration.Participate in the kick off planning for assigned programs and projects to communicate program/projects objectives and announce start up.Raise visibility of the program performance to superiors and peers through reporting of program progress, risks, issues, conflicts.Work across practice to share lessons learned and best practices</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br><br>2026-09-08&amp;#xa;&amp;#xa;<p><b>Country:</b></p><br><br>United States of America&amp;#xa;&amp;#xa;<p><b>Location:</b></p><br><br>US-VA-ALEXANDRIA-7900-CUST ~ 7900 Telegraph Rd ~ 7900-CUST (External Site)&amp;#xa;&amp;#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&amp;#xa;&amp;#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​&amp;#xa;&amp;#xa;<p><b>Security Clearance Type: </b></p><br><br>TS/SCI with Polygraph&amp;#xa;&amp;#xa;<p><b>Security Clearance Status: </b></p><br><br>Active and existing security clearance required on day 1<br><br><p>Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX.</p><br><br><br><p>This is an onsite entry level role located in Alexandria, VA .</p><br><br><br><p>We are seeking Aerospace Systems Engineers to work as part of a team that performs and provides Operations, Maintenance and Engineering (OM&amp;E) Command and Control functions to our proprietary customer. Key areas of focus include Satellite Flight Operations, Mission Planning, Vehicle Operations and Engineering and Ground Systems Engineering in support of an integral 24/7 Operations environment.</p><br><br><br><p>This position requires working a rotating shift schedule as assigned and based on the adaptable needs of the team. Systems Engineers will support operational teams as part of a larger team which utilizes a dynamic workforce, including many experts in their fields.</p><br><br><br><p><b>Not Relocation Eligible – Relocation assistance not available</b></p><br><br><br><p><b>Top Secret/ SCI with Counterintelligence Polygraph is required prior to start. This process can take up to 15 months for issuance so Fall 2027 start or later is expected.</b></p><br><br><br><p><b>What You Will Do:</b></p><br><br><ul><li>Learn and assist in execution of real-time command and control and mission planning activities to satisfy customer requirements</li><li>Monitor satellite and ground system telemetry</li><li>​Report and document anomalous performance and interact with other team members to validate operational requirements performance</li><li>Create and or implement a daily operations plan using complex software and hardware systems</li><li>Support test activities as necessary</li><li>Must have the ability to work rotating 12-hour shifts and overtime on a regular basis</li></ul><p><b>What You Will Learn:</b></p><br><br><ul><li>After completion of comprehensive on-the-job training, the candidate will be a part of a certified team of subject matter experts that are integral to our customer’s success</li><li>Crosstrain in other operational positions as assigned and assist with the training of other personnel on the contract team</li></ul><p><b>Qualifications You Must Have:</b></p><br><br><ul><li>Bachelor’s degree in Science, Technology, Engineering, or Mathematics (STEM), Aerospace, Electrical, Mechanical Engineering, Physics</li><li>The ability to obtain and maintain a Top Secret/ SCI with Counterintelligence (CI) Polygraph U.S. government issued security clearance is required; U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.</li></ul><p>Experience may be obtained through on‑the‑job experience, research, coursework, or projects</p><br><br><p><b>Qualifications We Prefer:</b></p><br><br><ul><li>3.0 cumulative GPA desired</li><li>​Experience providing/receiving training to/from a wide range of learning techniques and styles</li><li>Proficient use of both Windows and Unix platforms</li><li>Experience with Perl, Python, VBA and or other scripting languages</li><li>Knowledge of the Microsoft Office Suite</li></ul><br><p><b>What We Offer</b></p><br><br><br><ul><li>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.</li></ul><br><br><p><b>Learn More &amp; Apply Now!</b></p><br><br><br><p>Please consider the following role type definition as you apply for this role.</p><br><br><br><ul><li><u>Onsite</u>: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.</li></ul><br><p>This position requires ability to obtain a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Security Clearance FAQs - United States Department of State</p><br><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend&nbsp;select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 57,200 USD - 108,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>

<p>Lead end-to-end delivery of MENA IT projects, rollouts, and implementations from demand intake to closure. Manage project scope, timelines, budgets, risks, dependencies, and status reporting. Coordinate delivery with FDT, global teams, and external vendors to ensure successful execution. Act as the primary IT Business Partner for MENA country leadership and key stakeholders. Capture, assess, and prioritize business demand through the ServiceNow intake process. Define business requirements, scope, objectives, success criteria, and business cases for new initiatives. Drive change management, communications, training, user adoption, and operational handover. Consolidate MENA IT budgets, forecasts, funding proposals, and financial reporting. Establish and govern regional standards for hardware lifecycle management, vendors, services, and asset management. Evaluate initiative readiness, recommend portfolio priorities, and approve business readiness for go-live in collaboration with Operations and FDT. Willing to travel across the MENA markets and South Africa as needed. Effective time management, organization and multitasking skills. Strong command of English and Arabic, both written and spoken. to apply click here</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in IT, engineering or related discipline. A project management certification would be advantageous. 2 to 5 years delivering IT projects across more than one country, preferably in the pharmaceutical, medical device or other realated sector. Required Skills: Strong project and portfolio management capabilities, including planning, risk and dependency management, status reporting. Proven ability to gather, analyse, and translate business requirements into effective technology solutions while engaging with non-technical stakeholders. Sound understanding of IT infrastructure, workplace technologies, and SAP-related delivery, with the ability to manage service providers against defined specifications. Experience delivering automation, analytics, and reporting solutions, including Power BI, with exposure to AI-enabled business use cases. Strong vendor management, budgeting, and cost analysis skills.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><u>Principle Responsibilities:</u></strong></p><br><p><strong>Systems Integration Management</strong></p><br><ul> <li>Follow the System Integration Strategy and Interface Management Plan.</li> <li>&nbsp;Coordinate integration activities across all Telecom Systems and project stakeholders.&nbsp;</li> <li>Ensure consistency and technical alignment of system requirements across all subsystems.&nbsp;</li> <li>Manage integration risks, assumptions, constraints, and dependencies.&nbsp;</li> <li>Facilitate interdisciplinary technical reviews and integration workshops.</li></ul><p><strong>Interface Management</strong></p><br><ul> <li>Establish and maintain the Interface Register throughout the project lifecycle.</li> <li>Identify physical, functional, operational, organizational, and contractual interfaces.&nbsp;</li> <li>Coordinate resolution of interface issues among internal teams, customers, consultants, contractors, and suppliers.&nbsp;</li> <li>Monitor interface closure status and escalate critical matters where required.&nbsp;</li> <li>Ensure interface agreements are documented, approved, and controlled</li></ul><p><strong>Systems Engineering and Requirements Management</strong></p><br><ul> <li>Ensure subsystem designs comply with project requirements and operational concepts.&nbsp;</li> <li>Support requirements management processes and change control activities.&nbsp;</li> <li>Support design reviews to ensure integration compatibility and interoperability.&nbsp;</li> <li>Support management of design changes and assess integration impacts.</li> <li>Coordinate requirements allocation and traceability across railway subsystems.&nbsp;</li></ul><p><strong>Verification, Validation &amp; Systems Assurance</strong></p><br><ul> <li>Coordinate integration testing activities and system-wide verification and validation programs.&nbsp;</li> <li>Support preparation of integration test procedures and acceptance strategies.&nbsp;</li> <li>Ensure compliance with applicable international railway standards and project requirements.&nbsp;</li> <li>Support safety, RAMS, cybersecurity, and operational readiness activities.&nbsp;</li> <li>Track closure of integration-related observations, defects, and non-conformities.<br> </li></ul><p><strong>Stakeholder Coordination &amp; Technical Leadership</strong></p><br><ul> <li>Serve as the primary integration focal point for project stakeholders.&nbsp;</li> <li>Chair interface and integration coordination meetings.</li> <li>&nbsp;Provide technical leadership and guidance on integration methodology and systems engineering best practices.&nbsp;</li> <li>Support project management teams in evaluating integration impacts on cost, schedule, and project risks.</li> <li>&nbsp;Mentor engineers in systems integration, interface management, and railway systems engineering practices.</li></ul><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><p><b><u>Principle Responsibilities:</u></b></p><br><p><b>Systems Integration Management</b></p><br><ul><li>Follow the System Integration Strategy and Interface Management Plan.</li><li>&nbsp;Coordinate integration activities across all Telecom Systems and project stakeholders.&nbsp;</li><li>Ensure consistency and technical alignment of system requirements across all subsystems.&nbsp;</li><li>Manage integration risks, assumptions, constraints, and dependencies.&nbsp;</li><li>Facilitate interdisciplinary technical reviews and integration workshops.</li></ul><p><b>Interface Management</b></p><br><ul><li>Establish and maintain the Interface Register throughout the project lifecycle.</li><li>Identify physical, functional, operational, organizational, and contractual interfaces.&nbsp;</li><li>Coordinate resolution of interface issues among internal teams, customers, consultants, contractors, and suppliers.&nbsp;</li><li>Monitor interface closure status and escalate critical matters where required.&nbsp;</li><li>Ensure interface agreements are documented, approved, and controlled</li></ul><p><b>Systems Engineering and Requirements Management</b></p><br><ul><li><span>Ensure subsystem designs comply with project requirements and operational concepts.&nbsp;</span></li><li><span>Support requirements management processes and change control activities.&nbsp;</span></li><li><span>Support design reviews to ensure integration compatibility and interoperability.&nbsp;</span></li><li><span>Support management of design changes and assess integration impacts.</span></li><li><span>Coordinate requirements allocation and traceability across railway subsystems.&nbsp;</span></li></ul><p><b>Verification, Validation &amp; Systems Assurance</b></p><br><ul><li><span>Coordinate integration testing activities and system-wide verification and validation programs.&nbsp;</span></li><li><span>Support preparation of integration test procedures and acceptance strategies.&nbsp;</span></li><li><span>Ensure compliance with applicable international railway standards and project requirements.&nbsp;</span></li><li><span>Support safety, RAMS, cybersecurity, and operational readiness activities.&nbsp;</span></li><li><span>Track closure of integration-related observations, defects, and non-conformities.</span><br>&nbsp;</li></ul><p><b>Stakeholder Coordination &amp; Technical Leadership</b></p><br><ul><li>Serve as the primary integration focal point for project stakeholders.&nbsp;</li><li>Chair interface and integration coordination meetings.</li><li>&nbsp;Provide technical leadership and guidance on integration methodology and systems engineering best practices.&nbsp;</li><li>Support project management teams in evaluating integration impacts on cost, schedule, and project risks.</li><li>&nbsp;Mentor engineers in systems integration, interface management, and railway systems engineering practices.</li></ul><br>Qualifications:<br><p><strong>Qualification</strong></p><br><ul><li><span>Bachelor’s degree in Electrical Engineering, Telecommunication Engineering, Systems Engineering or related field. Master’s degree preferred&nbsp;</span></li><li><span>INCOSE Systems Engineering Certification is highly desirable.&nbsp;</span></li><li><span>PMP Certification is desirable</span></li><li><span>8 to 10 years of experience in railway engineering projects&nbsp;</span></li><li><span>Minimum 6 years of experience in railway systems integration, systems engineering, or interface management&nbsp;</span></li><li><span>Strong understanding of Systems Engineering lifecycle processes. § Experience in Interface Management and Interface Register administration.&nbsp;</span></li><li><span>Experience in Requirements Management and Traceability.&nbsp;</span></li><li><span>Experience in Verification &amp; Validation (V&amp;V).&nbsp;</span></li><li><span>Understanding of railway RAMS processes and safety assurance.&nbsp;</span></li><li><span>Knowledge of EN 50126, EN 50128, EN 50129 and railway systems engineering methodologies.&nbsp;</span></li><li><span>Experience managing multidisciplinary project stakeholders.&nbsp;</span></li><li><span>Ability to lead integration workshops and technical coordination meetings.&nbsp;</span></li><li><span>Strong analytical, problem-solving, and decision-making capabilities.&nbsp;</span></li><li><span>Working knowledge in CCTV, Access Control, Public Address, Master Clock, and PIDS systems design and implementation.&nbsp;</span></li><li><span>Working knowledge in ICT, WiFi, multiservice network, firewalls and cybersecurity systems design and implementation.</span></li></ul><p><span><strong><u>Other requirements:</u></strong></span></p><br><ul><li><span>Excellent communications, leadership, and interpersonal skills, able to collaborate effectively across functions and with various stakeholders&nbsp;</span></li><li><span>Market Awareness - Extensive Experience in technology sector and awareness with new technology in the local\global market.&nbsp;</span></li><li><span>Decision Making - The ability to make considered and effective decisions and take clear action to address issues.&nbsp;</span></li><li><span>Risk Management - The ability to understand the implications and assess the appropriate degree of acceptable risk and take actions to minimize risk.&nbsp;</span></li><li><span>Customer Relationship Management - The ability to build and maintain effective relationships with customers based on trust and mutual understanding.&nbsp;</span></li><li><span>Change Leader - The ability to embrace change and guide the team through periods of change in a positive and proactive way.&nbsp;</span></li><li><span>Coaching and Developing Others - The ability to enhance the performance of individuals and teams through setting challenging performance standards, providing constructive feedback on performance and collaboratively discussing improvement strategies.</span><br>&nbsp;</li></ul><p><span><strong>We value:</strong></span></p><br><ul><li><span>Good communication, both verbal and written in French.</span></li><li><span>Ability to coordinate with multiple stakeholders from different geographic regions in multiple time zones</span></li><li><span>Balance in speed &amp; accuracy to meet timelines</span></li><li><span>Exposure to design &amp; estimation for security management system and complete ELV/ICT (Active and Passive) Solutions</span></li></ul><p><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</span></p><br> </div>

We are looking for an experienced and hands-on Senior Microsoft Systems Engineer to join our Infrastructure team. If you have deep expertise in the Microsoft System Center suite, Active Directory identity solutions, and Share Point enterprise deployments, we’d like to hear from you.<br><br>Key Responsibilities:<br><br>Deploy, administer, and optimize System Center suite components: SCCM (MECM), SCOM, and SCVMM.<br>Manage enterprise identity, access, and rights management using ADFS and Active Directory Rights Management Services (AD RMS).<br>Support, maintain, and upgrade enterprise collaboration platforms (Share Point Server 2016 & 2019).<br>Ensure high availability, performance monitoring, and compliance across hybrid/on-premise Microsoft server infrastructure.<br>Automate routine administrative tasks and system deployments via Power Shell scripting.<br><br>Requirements & Qualifications:<br><br>5+ years of solid experience in Microsoft enterprise infrastructure administration.<br>In-depth hands-on experience with SCCM, SCOM, and SCVMM.<br>Strong knowledge of ADFS (federation & SSO) and AD RMS architecture.<br>Proven track record in administering and troubleshooting Share Point 2016 and 2019.<br>Proficiency in Active Directory, Group Policies, DNS, and Power Shell automation.<br>Microsoft certifications (e.g., MCSE, Azure/Hybrid Administrator) are a strong plus.

Key Responsibilities<br>Project Planning & Scope Definition: Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.<br>Resource & Budget Management: Estimate the resources and participants needed to achieve project goals and manage project budgets and resource allocation.<br>Execution & Delivery: Plan and schedule project timelines and milestones using appropriate tools (e.g., Agile, Scrum, Waterfall).<br>Risk & Issue Management: Identify, assess, and minimize risks throughout the project lifecycle; develop mitigation and contingency plans.<br>Stakeholder Communication: Effectively communicate project expectations and updates to team members and stakeholders in a timely and clear fashion.<br>Quality Assurance: Ensure project outputs meet technical standards and quality requirements through rigorous testing and review.<br>Qualifications & Requirements<br>Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.<br>Experience: 5+ years of experience in project management within an IT or tech environment.<br>Certifications: PMP (Project Management Professional), Certified Scrum Master (CSM), or Prince2 certification strongly preferred.<br>Skills: Proficiency with project management tools (e.g., Jira, Asana, MS Project), strong leadership skills, risk assessment, budget management, and deep understanding of the Software Development Life Cycle (SDLC).

<p><b>Job Purpose</b></p><p> To professionally manage programs/projects requested within the IT department to ensure the high quality of the deliverables and their alignment to the PM methodology and Ensuring consistency with company strategy, commitments and goals. </P><p><b>Report To Position Name</b></p><p>1. Manages Strategic programs that shall enhance the business Revenues & reduce IT costs 2. Manages the commercial yearly calendar. 3. Prepare the yearly & quarterly IT plan. 4. Manages the day-to-day operational and tactical aspects of multiple or large scale strategic projects. 5. Reviews high-level deliverables across projects to grantee successful completion of all projects. 6. Participate in the kick off planning for assigned programs and projects to communicate program/projects objectives and announce start up. 7. Implements different projects review in accordance with methodology to ensure successful execution of the program as measured by strategic goals. 8. Minimizes exposure and risk across multiple projects. 9. Manages scope and mitigates risk across projects. 10. Sets expectations upward regarding cost projections of the program. 11. Serves as key participant in team and customer meetings. 12. Raises visibility of t superiors and peers through reporting of program progress, risks, issues, conflicts. 13. Confronts issues openly and quickly. 14. Tactfully communicates sensitive information to stakeholders. 15. Coach, mentor, motivate and supervise program project managers and contractors, and influence them to take positive action and accountability for their assigned work. 16. Works across practice to share lessons learned and best practices. 17. Works in conjunction with vendors account management to follow up across projects, and program. 18. Identify areas for internal improvement and develops plans for implementation. 19. Reviews the status reports of projects/program and addresses issues/risks as appropriate. 20. Proactively manage changes in program/ projects scope, identify potential crises, and devise contingency plans. 21. Build, develop, and grow any business relationships vital to the success of the program. 22. Complies with and enforces standard policies and procedures. 23. Maintain and build relationships with the program’s suppliers that ensure the right partnership is established to achieve the program objectives </p>

Overview<br><br>This role is responsible for supporting EHS governance, working in partnership with UK sites and systems teams to support local teams to manage the operationalisation and maintenance of the EHS program. The role will interact with local site teams to deliver on the day to day needs of the business whilst also supporting longer term initiatives and capability build. Experience of Regulatory governance (EHS) and technical interpretation will be important to success in this role.<br><br>Responsibilities<br><br>EHS Policies<br><br>Support in preparing documentation and communication at site level<br><br>EHS Risk Management<br><br>Develop and share best practices for risk controls across the sector/BUDevelop incidents analysis report to review and define follow up actions with the Sector EHS LTDevelop risk control action plans on MyEHS and deploy for intended sites Develop Risk control procedures for adhoc/ unexpected situations and risks Facilitate execution of control measures, programs, initiatives, technical bulletins Follow up on monthly bases regarding all Recordable Events and HiPo action plans status via my EHSShare learned lessons with other sites across the sector Validate 3rd party RA and proposed control measures to confirm compliance with Pep standards<br><br>EHS Promotion<br><br>Support the Development / preparation and execution of BU/Site level campaigns liasing with capability and systems teams in GBS<br><br>My EHS<br><br>Collect data via my EHS and prepare report for internal audit Support Site Mngt Review GEHSMS (materials, admin, enable leads) Supporting dutyholders and duty holder activities (materials, admin, enable leads, diary/meetings mgmt)<br><br>Org Dev<br><br>Support Management of EHS culture survey (materials prep, facilitate as required) Support Admin of Site Action planning and monitoring<br><br>Business Partnership<br><br>Support teams with writing SWP/SOPs, training materials; organizing FLE days; Supporting Emergency Response teams / supporting, training on ways of working.<br><br>Qualifications<br><br>Proficiency in English (written and spoken) Science / Engineering Degree (Bachelors) Demonstrated experience in technical interpretation and writing, within an FMCG environment focusing on Regulatory (EHS) arena (0-1year) Demonstrated ability to interact with business (risk) management systems or similar database systems beneficial – Enablon from Wolters Kluwer being the pep Company standard (recommended) Proficient in Word, Excel, Powerpoint and Similar editing software tools Working experience in a EHS support environment with a clear understanding of terminology, materials used. Suitable EHS training / accreditation or proof of operational EHS experience (preferred) with willingness to progress learning.

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new "IT Vendor Management Specialist"<br>Job purpose: To manage and coordinate technology vendor, procurement, and budget activities, ensuring efficient and compliant execution of the technology financial and operational processes. The role will oversee vendor relationships, procurement transactions, payments, budget tracking, and financial reporting while working closely with Technology, Finance, and Procurement stakeholders to ensure timely delivery, effective budget utilization, and adherence to company policies and requirements. The role will also support continuous improvement of vendor and financial management processes to enhance operational efficiency and transparency.<br>Key Responsibilities:Manage relationships with technology vendors and act as the primary point of contact for operational and commercial matters. Coordinate procurement activities by creating Purchase Requisitions (PRs), tracking Purchase Orders (POs), and ensuring compliance with internal procurement processes. Process Goods Receipts (GRs) upon confirmation of service delivery and coordinate invoice processing with Finance. Monitor vendor payments and proactively follow up to ensure timely settlements and maintain positive vendor relationships. Manage and monitor technology budgets, including expenditure tracking, budget utilization, and variance analysis across multiple teams. Support the annual budgeting and forecasting process in collaboration with Finance and Technology stake holders. Prepare periodic reports and dashboards on vendor performance, procurement status, budget utilization, and financial commitments. Maintain vendor documentation, contracts, and procurement records while ensuring compliance with company policies and audit requirements. Identify opportunities to improve vendor management, procurement, and budget management processes.<br>Qualifications:Bachelor’s degree in business administration, Finance, Accounting, Supply Chain, Information Technology, or a related field.2–5 years of relevant experience in technology vendor management, procurement, IT financial management, or a similar role. Good understanding of procurement processes, including PR, PO, GR, invoice processing, and vendor payment cycles. Experience in budget management, expenditure tracking, forecasting, and variance analysis. Practical experience working with ERP/procurement systems, preferably SAP or similar platforms. Strong knowledge of vendor and contract management principles and practices. Good understanding of financial controls, procurement policies, and audit requirements. Strong Excel and reporting/dashboarding skills, with the ability to analyze and present financial and procurement data. Good understanding of IT/Technology environments and vendor services. Strong communication and stakeholder management skills, with the ability to work effectively with Technology, Finance, Procurement, and external vendors.<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before. Collaborative - We know that we can achieve a lot more as a team. We are changing lives by constantly striving for a better solution.

????Join Our Team at SSH Design – Egypt Office<br>???????????????????????? ???????????? ???????????????????????????????????????? ????????????????????????????????<br>???? Experience: +8 Years<br>???? Location: New - Cairo<br>???????????? ????????????????????????????????????????????????????????????????:<br>– Manage, develop, review, and maintain accurate BIM models in accordance with project requirements, BIM standards, BEP & EIR.<br>– Coordinate with Architecture, MEP, and other disciplines to identify and resolve design and model clashes.<br>– Review and ensure the quality, accuracy, and consistency of BIM models and deliverables.<br>– Prepare and review structural drawings, schedules, and BIM documentation.<br>– Participate in BIM coordination meetings and provide technical solutions to modelling and coordination issues.<br>– Manage model sharing, coordination, and information exchange through Autodesk Construction Cloud (ACC).<br>– Conduct advanced clash detection, federated model coordination, and Clash Detective using Navisworks.<br>????????????????????????????????????????????????????????:<br>– Bachelor’s degree in Civil or Structural Engineering.<br>– 6–8 years of experience in Structural BIM Modelling and Documentation.<br>– Proficiency in Autodesk Revit Structure, Auto CAD, and Navisworks.<br>– Strong knowledge of reinforced concrete structures, structural engineering drawings, detailing practices, and BIM workflows.<br>– Good knowledge of reinforcement detailing, preparation of reinforcement drawings, and schedules.<br>– Knowledge of Autodesk Construction Cloud (ACC) or BIM 360.<br>– Excellent command of written and spoken English.<br>???? To apply, send your updated CV to:???? Recruitment@sshic.com

Sales Account Manager<br><br>Account Management & Customer Relations:<br><br> Manage and maintain relationships with assigned customers and key stakeholders to maximize account growth and customer retention Act as the primary point of contact for all customer ensuring timely response to inquiries, concerns and business requirements Conduct regular customer meetings and account reviews to understand business challenges, identify new opportunities and strengthen strategic partnerships Monitor customer satisfaction levels and proactively address issues to ensure service excellence and long-term customer loyalty Sales & Business Development: Identify, develop, and successfully close sales opportunities within assigned accounts and target customers Promote company products, solutions and services to existing and potential customers Achieve assigned revenue, gross profit, order intake and pipeline targets in line with departmental objectives Proposal & Opportunity Management: Lead the preparation of proposals, quotations, and tenders for small to medium-sized opportunities Coordinate technical, commercial and contractual requirements with relevant internal teams Conduct customer presentations, negotiations and commercial discussions Market Intelligence & Business Insights: Monitor market trends, competitor activities, customer developments and emerging technologies within the ICT sector, to identify new business opportunities and competitive advantages Provide feedback to management regarding market dynamics, customer needs, and business development opportunities<br><br>Requirements<br><br> Qualifications:<br><br>Bachelor's degree in Engineering, Information Technology, or Business Administration.<br><br> Minimum 4 years of relevant experience in ICT sales in data center , security light current hardware experience , account management is a must relevant to our industry Good understanding of sales cycles, tendering processes, and procurement procedures Strong customer relationship management and opportunity development skills Excellent communication, presentation, and negotiation abilities

********* Must have IT sales background ***********<br>Job Summary:Responsible for driving revenue growth by managing strategic accounts, acquiring new clients, and expanding Quadra Tech’s portfolio within assigned markets. The role focuses on building long-term client relationships, identifying business opportunities, leading complex sales cycles, and achieving assigned sales targets. This position requires strong consultative selling skills, technical understanding of IT solutions, and the ability to manage high-value enterprise accounts.<br>Job Description:Achieve and exceed annual and quarterly sales targets. Develop and execute strategic account plans. Identify new business opportunities within existing and potential clients. Lead the full sales cycle from prospecting to closing deals. Prepare commercial proposals, tenders, and pricing strategies. Build and maintain strong, long-term client relationships. Act as the main point of contact for key accounts. Conduct regular business reviews with clients. Ensure high customer satisfaction and retention. Expand Quadra Tech’s footprint in government, enterprise, and private sectors. Identify cross-selling and upselling opportunities. Monitor market trends and competitor activities. Develop strong pipeline management and forecasting accuracy. Coordinate with technology vendors and partners. Negotiate pricing and commercial terms. Maintain strong relationships with key vendors (e.g., infrastructure, cybersecurity, software providers). Work closely with Presales, Technical, and Project teams to design tailored solutions. Coordinate with Finance for payment follow-ups and credit management. Provide regular sales reports and forecasts to management.<br>Qualifications:Bachelor’s degree in Business Administration, Engineering, Computer Science, or related field.5-8 years of experience in IT sales or technology solutions sales. Proven track record of achieving high revenue targets. Experience handling enterprise and government accounts is preferred. Strong understanding of IT infrastructure, cybersecurity, networking, or enterprise solutions. Ability to understand technical proposals and translate them into business value. Excellent negotiation and closing skills. Strong communication and presentation skills. Strategic thinking and consultative selling approach. Strong financial and commercial awareness. Ability to manage large, complex deals. Leadership skills and ability to mentor junior sales team members. Results-driven and target-oriented. High level of professionalism. Strong relationship-building skills. Ability to work under pressure and meet deadlines.

Head of Quality, Technical Coordination & BIMSeniority Level: Director Employment Type: Full-time Workplace Type: On-site Job Location: Cairo, Egypt Company Industry: Construction / Engineering Services / Civil Engineering Job Description We are seeking an experienced Head of Quality, Technical Coordination & BIM to lead the quality assurance, technical coordination, and BIM functions within the Egypt Engineering Office. The successful candidate will be a senior engineering professional with 15+ years of experience in engineering, design management, technical coordination, quality assurance, and BIM, with proven experience leading multidisciplinary engineering teams and ensuring the technical quality and coordination of complex projects. The role will be responsible for establishing and maintaining technical quality standards, leading multidisciplinary coordination, overseeing BIM implementation and coordination, and ensuring that engineering and design deliverables are accurate, coordinated, compliant, and delivered in accordance with approved standards and project requirements. The position requires a strong combination of technical engineering expertise, quality management, BIM leadership, multidisciplinary coordination, design management, and team leadership. Key Responsibilities Quality Management Lead the Quality Assurance and Quality Control function for engineering and design activities. Establish and maintain engineering quality standards, procedures, checklists, and review processes. Develop and implement technical quality-control procedures across engineering disciplines. Review engineering and design deliverables to ensure compliance with approved standards and requirements. Identify recurring quality issues and implement corrective and preventive actions. Monitor quality KPIs and prepare regular quality-performance reports. Promote a culture of technical excellence and continuous improvement. Technical Coordination Lead multidisciplinary technical coordination between Architecture, Structural, MEP, Construction, Quantity Surveying, and BIM functions. Ensure effective coordination of engineering and design deliverables across disciplines. Lead technical coordination meetings and ensure timely resolution of technical issues. Identify design conflicts, interface issues, and coordination risks. Review and resolve technical discrepancies before they affect project execution. Establish effective technical review and coordination workflows. BIM Management Lead the implementation and management of BIM processes across the Engineering Office. Establish BIM standards, workflows, protocols, and coordination procedures. Oversee BIM coordination across Architecture, Structural, MEP, and other disciplines. Ensure effective use of BIM for clash detection, model coordination, design review, and information management. Monitor BIM deliverables and ensure compliance with project requirements. Support the development and continuous improvement of BIM capabilities within the organization. Coordinate with BIM teams and project stakeholders to resolve model and information-management issues. Team & Department Management Lead, manage, and develop Quality, Technical Coordination, and BIM teams. Establish clear responsibilities, reporting lines, workflows, and performance expectations. Manage departmental workload, priorities, and resources. Establish and monitor departmental KPIs. Identify manpower requirements and support recruitment and workforce planning. Coach and develop engineers, BIM professionals, and technical coordinators. Build a high-performing technical and quality organization. Project & Technical Governance Establish technical governance mechanisms across the Engineering Office. Ensure consistency of engineering standards and technical practices across projects. Participate in design reviews, technical audits, and project quality reviews. Support project teams in resolving complex technical and coordination challenges. Provide technical input during project planning, design development, and construction stages. Ensure lessons learned are captured and incorporated into future projects. Management & Reporting Prepare regular reports covering quality performance, technical coordination, BIM progress, risks, resources, and key issues. Coordinate with senior management and relevant engineering functions in Saudi Arabia. Support management in evaluating technical risks and major design issues. Drive continuous improvement in engineering quality, coordination, BIM processes, and project delivery. Required Qualifications & Experience Bachelor's degree in Engineering, Architecture, Civil Engineering, Mechanical Engineering, Electrical Engineering, or a related discipline. Minimum 15 years of professional experience in engineering, technical coordination, quality, design management, or BIM. Proven experience leading Quality, Technical Coordination, BIM, or Design Management functions. Strong experience in multidisciplinary engineering coordination. Strong understanding of BIM processes and multidisciplinary model coordination. Proven experience establishing and implementing quality-control and technical review procedures. Experience managing engineering and BIM teams. Strong understanding of design development, technical documentation, and construction coordination. Strong leadership, analytical, communication, and problem-solving skills. Preferred Experience Previous experience as Head of Technical, Head of BIM, BIM Manager, Technical Director, Design Manager, Quality Manager, or Engineering Quality Manager. Experience in large-scale construction, engineering consultancy, real estate development, commercial, retail, or mixed-use projects. Experience managing multidisciplinary engineering organizations. Strong knowledge of Revit, Navisworks, BIM 360 / Autodesk Construction Cloud, or equivalent BIM platforms. Experience with BIM standards, BIM Execution Plans (BEP), clash detection, model coordination, and information management. Experience conducting technical audits and design-quality reviews. Candidate Profile The ideal candidate is a senior technical engineering leader who combines three critical capabilities:Quality Management + Technical Coordination + BIM Leadership. The candidate must have demonstrated experience beyond simply operating BIM software. We are looking for someone capable of establishing technical standards, managing multidisciplinary coordination, identifying design risks, controlling engineering quality, and leading BIM implementation at an organizational level. Minimum Experience: 15 years Technical Coordination: Mandatory Quality Management: Mandatory BIM Leadership: Mandatory Multidisciplinary Engineering Experience: Mandatory Leadership Experience: Mandatory Location: Cairo, Egypt Employment Type: Full-time Workplace: On-site

Architect BIM Team Leader<br><br>We are looking for an experienced Architect BIM Team Leader to lead our architectural BIM team and ensure high-quality, coordinated project deliverables.<br><br>Requirements:<br><br>- Bachelor’s degree in Architecture.<br>- 7–10 years of relevant experience in Architecture/BIM.<br>- Advanced proficiency in Autodesk Revit.<br>- Proven experience leading and mentoring BIM/Architectural teams.<br>- Strong knowledge of BIM workflows, LOD requirements, and architectural documentation.<br>- Experience in multidisciplinary coordination with Structural and MEP teams.<br>- Proficiency in Navisworks is preferred.<br>- Strong communication, coordination, problem-solving, and time-management skills.<br>- Experience in a multidisciplinary A&E consultancy is a plus.<br><br>Key Responsibilities:<br><br>- Lead and manage the architectural BIM team.<br>- Review models and deliverables for quality and compliance.<br>- Coordinate architectural models with other disciplines.<br>- Monitor team workload, progress, and deadlines.<br>- Resolve technical BIM and coordination issues.<br>- Ensure compliance with project BIM standards and workflows.<br>- Support continuous improvement of BIM processes and standards.

JOB DETAILSJob Title: Mechanical Community Management Senior Engineer Department: Community Management (Mechanical) Reports to: Community Management Team Leader Scope: MEPVacancies: 4Location: On Site (10th of Ramadan / Suez – El Ain El Sokhna / 6th of October / Elsadat City )<br>Responsibilities Execute preventive, corrective, and predictive maintenance for mechanical facility systems. Maintain and oversee water supply networks, sewage and drainage systems, pumping stations, and sewage lift stations. Conduct regular inspections of pumps, valves, pipelines, firefighting systems, HVAC mechanical components, and drainage networks, identifying risks and implementing corrective actions. Support the development and implementation of maintenance schedules to ensure timely task execution. Coordinate maintenance activities related to wastewater systems and stormwater networks to ensure uninterrupted operation. Collaborate with external contractors and vendors to ensure timely and high-quality delivery of specialized mechanical services. Assist in monitoring maintenance costs and propose cost-effective solutions without compromising quality or safety. Ensure all mechanical maintenance activities comply with health, safety, and environmental regulations, especially in wastewater and confined space operations. Respond to mechanical emergencies such as pump failures, pipe leakages, blockages, or flooding incidents to minimize downtime. Prepare technical reports, inspection records, and maintenance documentation.<br>Qualifications Education: Bachelor’s in Mechanical or Electromechanical Engineering Experience: 3–6 years of experience in facility or industrial maintenance (MEP-focused) with hands-on exposure to water networks, drainage systems, pumping systems, and sewage lift stations Certifications: HSE certifications are an advantage Skills: Strong technical knowledge of HVAC, plumbing, pumps, troubleshooting, vendor coordination, safety compliance, documentation, and reporting Languages: Excellent English proficiency

Location: Remote, Egypt Pay: $3 USD/hour, paid in EGPType: Full-Time<br>We are looking for a CRM & Database Management Specialist to help set up, organize, and manage our Constant Contact CRM and lead database.<br>Responsibilities Set up and organize Constant Contact CRMManage contacts, companies, opportunities, tags, lists, and custom fields Build and maintain sales pipelines and follow-up processes Set up CRM automations, tasks, reminders, and workflows Clean databases, remove duplicates, and maintain data accuracy Segment and enrich lead/contact databases Track leads, meetings, notes, and communication history Create reports and monitor CRM performance Document processes and train internal team members on proper CRM usage<br>Requirements Previous CRM management or administration experience Experience with Constant Contact Lead Gen & CRM preferred Experience with Hub Spot, Salesforce, Zoho, or similar CRMs is valuable Strong understanding of CRM workflows, pipelines, automation, and database management Excellent attention to detail and organizational skills Fluent English Comfortable learning new systems and solving problems independently Reliable computer, internet connection, and quiet work environment<br>This is not primarily an email marketing position. We are looking for someone who understands how to build and maintain a CRM as a complete relationship, lead, and business-development system.