Document Controller
6671 Jobs Found
Save and set alert for similar positionsManage alerts
<p>Senior Mechanical QA/QC & Technical Office Engineer</p><p>Valves & Ductile Iron | Technical Submittals | Factory Quality | Water Infrastructure</p><p> </p><p><strong>Job Title</strong></p><p>Senior Mechanical QA/QC & Technical Office Engineer</p><p> </p><p><strong>Department</strong></p><p>Quality & Technical Office</p><p><strong>Industry</strong></p><p>Valves, Ductile Iron, Water & Infrastructure</p><p> </p><p><strong>Reporting To</strong></p><p>Quality / Technical Management</p><p> </p><p><strong>Employment</strong></p><p>Full-Time | Egypt</p><p> </p><p><strong>Company & Role Context</strong></p><p>RVK Factory manufactures and supplies industrial valves and water-infrastructure products, including gate valves, butterfly valves, check valves, air valves, control valves, hydrants, ductile-iron fittings, couplings, dismantling joints, flange adaptors, and related accessories for potable water, irrigation, treated wastewater, HVAC/chilled-water, and fire-protection systems within the approved product scope.</p><p> </p><p><strong>This position combines Technical Office and QA/QC responsibilities. </strong></p><p>The engineer must be capable of reviewing project specifications, preparing approval/submittal documents, interpreting applicable standards, supporting product selection, controlling manufacturing and inspection records, and representing the factory professionally during consultant reviews and inspections.</p><p> </p><p><strong>Job Purpose</strong></p><p>To ensure that RVK products and technical submissions are correctly aligned with project requirements and applicable standards from inquiry/submittal stage through incoming inspection, manufacturing/assembly, testing, coating inspection, final release and technical close-out, while maintaining traceability, documented quality records and effective coordination with Sales, Production, Procurement, Warehouse, clients and third-party inspectors.</p><p> </p><p><strong>Key Responsibilities</strong></p><p> </p><p><strong>1. Project Specification Review & Technical Submittals</strong></p><p>· Review project specifications, BOQs, datasheets, drawings, tender requirements and consultant comments to identify applicable product, material, pressure, connection, testing, coating and approval requirements.</p><p>· Prepare and maintain complete Material Submittal packages including product datasheets, compliance statements, certificates, drawings, test documentation and supporting manufacturer information.</p><p>· Prepare, update and control factory Prequalification (PQD) packages and project-specific approval documents.</p><p>· Prepare and review Method Statements (MS), Material Technical Submittals (MTS), Inspection & Test Plans (ITP), checklists and technical procedures relevant to RVK product scope.</p><p>· Draft clear technical responses to consultant comments, including compliant points, deviations, equivalent alternatives and items requiring special manufacturing or confirmation.</p><p>· Coordinate technical clarification with Sales before quotation when application, pressure class, temperature, drilling/connection standard, material or approval scope is unclear.</p><p> </p><p><strong>2. Product & Standards Engineering</strong></p><p>· Verify product compliance against applicable EN, ISO, BS, AWWA, ASTM and related project standards, using the correct standard for each product and application.</p><p>· Support product selection and technical equivalency for gate valves, butterfly valves, check valves, air valves, pressure-control valves, hydrants, ductile-iron fittings, couplings, dismantling joints and flange adaptors within RVK’s approved scope.</p><p>· Review flanged drilling, pressure classes, face-to-face dimensions, body/trim/elastomer materials, coating systems and testing requirements before final technical confirmation.</p><p>· Maintain awareness of RVK’s certification/approval scope, including product-specific UL/FM requirements where applicable, without extending approval claims to non-listed products.</p><p>· Review and issue technical datasheets, GA drawings, shop drawings and dimensional confirmations; coordinate revisions with drafting/design resources as required.</p><p> </p><p><strong>3. Incoming, In-Process & Final Quality Control</strong></p><p>· Review incoming raw materials, castings, machined components, elastomers, fasteners and imported parts against approved specifications, purchase requirements and traceability records.</p><p>· Verify material certificates and inspection documentation, including EN 10204 3.1 / 3.2 certificates when contractually required.</p><p>· Maintain batch/heat/lot traceability from incoming material through assembly, testing and final release, with clear linkage to production and inspection records.</p><p>· Monitor critical assembly and dimensional checks and verify that approved BOM/material configurations are used for the relevant product/order.</p><p>· Witness and document hydrostatic shell and seat tests in accordance with the applicable product standard and approved test pressure.</p><p>· Monitor coating quality including surface preparation, FBE/epoxy application and DFT; perform or coordinate holiday/adhesion or other coating tests only when required by the approved specification/ITP.</p><p>· Prepare final inspection reports, release notes and manufacturing/quality dossiers required for client inspection or delivery.</p><p> </p><p><strong>4. Quality Systems, NCR & Third-Party Inspection</strong></p><p>· Raise, investigate and close NCRs and corrective/preventive actions; perform root-cause analysis and verify effectiveness of corrective actions.</p><p>· Control inspection and test records, calibration status, quality checklists, approved procedures and revision-controlled documents.</p><p>· Coordinate third-party inspections, laboratory tests, customer inspections and factory witness points; ensure readiness of products and documents before inspection.</p><p>· Support compliance with the company’s ISO 9001, ISO 14001 and ISO 45001 management systems and applicable SASO requirements.</p><p>· Assist during internal/external audits and maintain objective evidence for technical and quality-related processes.</p><p> </p><p><strong>5. Sales, Client & After-Sales Technical Support</strong></p><p>· Provide technical support to Sales during tendering and quotation stages, including compliance matrices, deviations, technical notes and product suitability confirmation.</p><p>· Attend consultant/client technical meetings, inspections and clarification sessions when required; issue action lists and close technical comments within agreed deadlines.</p><p>· Support factory visits and product demonstrations with accurate technical explanations and traceable quality records.</p><p>· Provide field inspection and after-sales technical support related to RVK products when requested; installation/execution work remains outside the normal manufacturer-supply scope unless separately agreed.</p><p>· Maintain technical records and project status in Odoo/ERP or the approved document-control system.</p><p> </p><p><strong>Key Performance Indicators (KPIs)</strong></p><p> </p><p><strong>Technical Submittals</strong></p><p>• First-time submittal approval rate</p><p>• Submittal / technical response turnaround time</p><p>• Consultant comment closure time</p><p>• Accuracy of compliance and deviation statements</p><p>• Drawing/datasheet revision control accuracy</p><p> </p><p><strong>Quality Performance</strong></p><p>• Hydrostatic / inspection rejection rate</p><p>• Monthly NCR rate and NCR closure time</p><p>• Traceability record completeness</p><p>• On-time final inspection release</p><p>• Calibration / inspection-record compliance</p><p> </p><p><strong>Must Have</strong></p><p>• Bachelor’s degree in Mechanical Engineering.</p><p>Minimum 15+ years of relevant engineering experience in valves, ductile-iron products, pipes/fittings, pumps or water-infrastructure manufacturing/supply, with strong senior-level Technical Office and QA/QC responsibility.</p><p>• Strong hands-on experience in technical submittals, QA/QC documentation, project specifications and consultant comment responses.</p><p>• Good knowledge of hydrostatic testing, coating inspection, material traceability and manufacturing quality records.</p><p>• Strong professional English; Arabic capability is highly desirable for the Saudi project environment.</p><p> </p><p><strong>Highly Preferred</strong></p><p>• Saudi/GCC project experience with NWC, municipalities, utilities, consultants, EPC contractors or major infrastructure projects.</p><p>• Working knowledge of standards such as EN 1074, EN 1171, EN 593, EN 12334, EN 1092-2, ISO 2531 / EN 545, EN 12266 and relevant AWWA/ASTM requirements.</p><p>• Experience with PQD, MTS, ITP, EN 10204 certificates, NCR/CAR and third-party inspections.</p><p>• AutoCAD/technical drawing review capability and strong MS Office skills.</p><p>• Experience with Odoo or comparable ERP/QMS/document-control systems.</p><p> </p><p><strong>Core Competencies</strong></p><p>· Strong engineering judgment and the discipline to distinguish compliance, equivalency, deviation and special manufacturing requirements.</p><p>· Excellent document control, traceability and technical-writing skills.</p><p>· Practical factory mindset with attention to materials, assembly, testing and coating quality.</p><p>· Professional communication with consultants, inspectors, contractors, Sales and Production teams.</p><p>· Ability to prioritize multiple projects, close comments quickly and maintain auditable records.</p>
<p>We are looking for a detail-oriented and analytical <strong>Quality Control Specialist </strong>to join our pharmaceutical laboratory. </p><p>In this role, you will be responsible for testing raw materials, </p><p>in-process samples, and finished pharmaceutical products to ensure compliance with cGMP, </p><p>compendial standards, and internal quality specifications.</p>
<div ><table cellspacing="0" cellpadding="0" hspace="0" vspace="0"><tbody><tr><td valign="top" align="left"><p class="MsoListParagraphCxSpFirst" ><span ><span >·</span><span > </span></span><span ><span >Undertake QC functions in the workplace for daily QC activities.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Conduct inspection of raw materials, bought out items and review of Material Test Certificates (MTC) and the specification requirements.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Interface and coordinate with clients for QC matters and coordinate with third party inspection agencies for all related inspection activities.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Prepare Quality Control procedures/work instruction, ITP (Inspection Test Plans) according to project/client requirements and follow-up for its approval and monitor the implementation.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Plan and supervise Subcontractor inspection activities and reviews of Sub Contractor QC performance.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Supervise staff for reporting, recording and inspection activities.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Preparation of final QC dossier for handing over to the client and maintain proper filling system (as per Organization procedure) with full traceability for retrieving the document.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Have a proactive approach in problem solving.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Knowledge and experience in Soil investigation and batching plant assessment.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Coordinate with the Clients and subcontractors for carrying out field compaction test on soil, cube tests & slump tests on concrete and the various third-party tests on soil and concrete.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Conduct pre-concrete inspections and ensure that the formwork, rebar’s and the concrete placing are in accordance with the approved drawings and international standards.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Inspection of Concreting, Fireproofing and Asphalt paving.</span></span></p><p class="MsoListParagraphCxSpLast" ><span ><span >·</span><span > </span></span><span ><span >Inspection of Building works.</span></span></p></td></tr></tbody></table></div><p><span ><span >Guide the land surveyors by carrying out constant checks in levels and coordinates and ensure that they are in accordance with the project specifications.</span></span></p>
Company Description Xceed is a leading multilingual Business Process Outsourcing (BPO) provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company delivers inbound, outbound, back-office, infrastructure management, recruitment process outsourcing, helpdesk support, and social media analysis services in 10 languages for government and commercial clients. Xceed has operational sites in Egypt, Morocco, Mauritius, the UAE, and Saudi Arabia, offering diverse career opportunities across locations. The organization is widely recognized with multiple global outsourcing, sustainability, customer experience, and diversity, equity, and inclusion awards. Xceed maintains strong governance and operational excellence through international certifications including COPC and various ISO standards, reinforcing its commitment to quality and business continuity.<br>Role Description The Quality Monitoring Call Center Specialist GSM Mobile B-2 is a full-time, on-site role based in Cairo. This role focuses on monitoring and evaluating GSM mobile customer service calls to ensure adherence to quality standards, policies, and procedures. The specialist will conduct regular call audits, document findings, and provide clear feedback and coaching points to team leaders and agents to improve performance. Daily tasks include analyzing call data and trends, identifying areas for service enhancement, preparing quality reports, and collaborating with operations and training teams to implement corrective actions. The role also involves supporting continuous improvement initiatives, maintaining up-to-date knowledge of GSM mobile services, and contributing to a consistent, high-quality customer experience.<br>Qualifications<br> <br>Candidates should possess strong Analytical Skills to review call data, identify trends, and support data-driven improvement actions. Candidates should possess Quality Control and Quality Assurance skills to ensure adherence to service standards and operational procedures. Candidates should possess Quality Auditing skills to conduct structured call evaluations and document objective performance assessments. Candidates should possess excellent Communication skills to deliver constructive feedback, collaborate with stakeholders, and prepare clear quality reports. Experience in call center operations, preferably in GSM mobile or telecommunications, is highly beneficial. Knowledge of quality frameworks or standards used in contact centers is an advantage. Proficiency in using call monitoring tools and MS Office applications (especially Excel and Power Point) is preferred. Relevant education in business, communications, or a related field, or equivalent practical experience in quality monitoring, is desirable.
We are looking for an experienced Inventory & Cost Controller to join a manufacturing environment and take ownership of inventory monitoring, reconciliation, inventory accounting, and production cost monitoring.<br>Key Responsibilities:Monitor inventory movements across warehouses and production lines. Ensure accurate recording and valuation of inventory transactions. Reconcile physical stock with system/accounting records and investigate discrepancies. Monitor material consumption and production usage. Analyze production cost components and identify unusual consumption or cost variances. Ensure proper documentation and compliance with inventory procedures. Coordinate closely with Warehouse, Production, and Finance teams.<br>Requirements:Bachelor’s degree in Accounting, Finance, or a related field.7+ years of relevant experience in accounting, inventory control, or cost monitoring. Manufacturing or industrial experience is preferred. Strong understanding of inventory processes, reconciliation, and documentation. Strong Microsoft Excel skills.<br>???? Location: 10th of Ramadan, Sharkia ???? Apply now: https://www.careers-page.com/keys-recruiters/job/W383VY5W
Position Overview:<br>EDECS is seeking an experienced Quality Control Manager to ensure the effective implementation of QA/QC requirements, prepare and monitor quality reports, manage internal and external nonconformities and defective items through root cause analysis and corrective and preventive actions, develop and implement the Project Quality Plan (PQP) to ensure compliance with project specifications, contractual requirements, and established quality standards.<br>Responsibilities:<br>Quality Planning & Management Develop and implement Project Quality Plans (PQP) and quality procedures in coordination with the Direct Manager and Project Manager for approval. Track and incorporate all client modifications and revisions into the approved Quality Plan. Maintain project quality objectives and ensure effective implementation of the Quality Management System (QMS) on-site. Monitor compliance with company and project-specific quality policies and procedures.<br>Project Specifications & Quality Requirements Review and thoroughly study project specifications, drawings, and quality-related contractual requirements. Ensure project activities comply with approved technical specifications and contractual requirements. Prepare and maintain Inspection and Test Plans (ITPs) for project activities.<br>Quality Control & Inspection Handle all internal and external Inspection Requests (IRs) to verify that completed works comply with contractual and technical standards. Review inspection submissions and supervise inspections to ensure proper execution and compliance. Identify, document, and follow up on any non-conformities until satisfactory closure. Monitor quality activities through inspections, checklists, ITPs, and other quality control documentation.<br>Quality Reporting & Documentation Prepare and submit weekly quality reports to Project Management. Provide comprehensive updates on the status of: Non-Conformance Reports (NCRs) Material Inspection Requests (MIRs) Inspection Requests (IRs) Inspection and Test Plans (ITPs) Quality checklists Other quality-related activities and documentation. Maintain accurate and up-to-date quality records and documentation.<br>Method Statements & Quality Compliance Review Method Statements to ensure that all required Quality Control aspects are properly addressed. Verify that inspection and testing requirements are clearly defined before commencement of activities. Ensure quality requirements are communicated and implemented throughout project execution.<br>Audits & Quality Management System Conduct internal quality audits to monitor compliance with the established QMS. Identify areas for improvement and follow up on corrective actions. Promote a strong quality culture and adherence to approved quality procedures across the project.<br>Performance Monitoring & Metrics Support Project Leaders in establishing appropriate project quality performance metrics. Monitor key quality performance indicators and provide regular reports to the project team. Track quality performance against agreed targets and identify areas requiring corrective action.<br>Quality Team Management Manage and coordinate the internal and external teams responsible for quality inspection and testing. Assign responsibilities and ensure adequate resources are available for quality activities. Coordinate with project teams, subcontractors, suppliers, and third-party inspectors as required.<br>Training & Quality Awareness Prepare and conduct internal quality training programs before the commencement of project activities. Ensure personnel understand applicable quality requirements, procedures, inspection processes, and project specifications. Promote quality awareness among project personnel and site teams.<br>Equipment Calibration Manage the equipment calibration program to ensure the accuracy and reliability of measuring and testing equipment. Schedule and monitor periodic calibration activities. Maintain calibration certificates and related records. Verify that measuring and testing equipment complies with applicable industry standards and project requirements.<br>Factory & Off-Site Inspections Coordinate factory and off-site inspections with suppliers and subcontractors. Verify the compliance of materials, equipment, and products with approved specifications before delivery to site. Organize inspection schedules and prepare the required inspection documentation. Ensure qualified inspectors are assigned to conduct factory and off-site inspections. Follow up on inspection findings and ensure any identified issues are properly addressed before delivery.<br>Coordination with Project Stakeholders Coordinate with Project Management, Consultants, Clients, Suppliers, and Subcontractors on quality-related matters. Ensure timely submission, review, approval, and closure of quality documentation and inspection activities. Provide technical quality support to project teams throughout project execution.<br>Requirements:<br>Bachelor’s Degree in Civil Engineering or Construction Management.10-15 years of experience in the related field with at least 4 years of managerial experience ISO Certifications are mandatory Proficiency in digital tools<br><br>About EDECS<br>EDECS is a leading organization with over 30 years of experience in marine construction, infrastructure, earthworks, and transportation projects in Egypt, Saudi Arabia, UAE, Tanzania and Oman, employing more than 6,000+ employees. The organization delivers innovative, sustainable, and cost-effective solutions while maintaining the highest standards of quality, safety, and sustainability. EDECS has a strong presence in logistics projects, including high-speed and light-speed railways, railway stations, roads and bridges and administrative buildings, as well as extensive experience in earthworks, water irrigation, and yacht marinas. EDECS is a trusted partner committed to creating lasting positive impact within the communities it serves.
<p><span><span data-subtree="aimfl,mfl">A </span></span><strong class="rQesXe MPyX" data-sfc-cp="" jsaction="" jscontroller="tP2kf#s32ZS" data-sfc-root="c" jsuid="TSPtBd_b">Quality Control (QC) Inspector or Controller</strong> ensures that raw materials, in-process components, and finished products meet strict company, legal, and industry quality standards before reaching consumers.</p>
Company Description:<br> Xceed is a leading multilingual Business Process Outsourcing (BPO) provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company supports government and commercial clients in 10 different languages, delivering inbound, outbound, back-office, helpdesk, social media analysis, and recruitment process outsourcing services. Xceed has operational sites in Egypt, Morocco, Mauritius, UAE, and a new site in Saudi Arabia, providing diverse career opportunities across locations. The organization is recognized with multiple global awards for outsourcing excellence, customer experience, sustainability, and diversity, equity, and inclusion. Xceed also maintains several international certifications, including COPC and ISO standards, underscoring its commitment to quality, security, and business continuity.<br><br>Role Description:<br>The Quality Monitoring Specialist (Call Center Experience) is a full-time, on-site role based in Qesm El Maadi. This role is responsible for monitoring and evaluating customer interactions across various channels to ensure adherence to quality standards, scripts, and compliance requirements. The specialist will conduct regular call and case audits, document findings, and provide clear feedback and coaching insights to support performance improvement. Day-to-day tasks include preparing quality reports and dashboards, identifying trends and root causes of service issues, and collaborating with operations, training, and management teams to implement corrective and preventive actions. The role also involves contributing to the enhancement of quality monitoring tools and processes, and supporting calibration sessions to maintain consistent evaluation criteria.<br><br>Qualifications:<br>- Call center experience in telecommunication field (Vodafone – Orange – EX WE- Vodafone UK- AT&T - etc.<br><br>-Experience as a Quality Analyst is 6 months <br><br>-Excellent in the English language.<br><br>Work Location: Maadi, Technology Park
Company Description Growing furniture manufacturer producing functional, durable, and aesthetically appealing products Focused on consistent quality, efficient production, and reliable delivery to local and regional markets Values collaboration, continuous improvement, and practical problem-solving on the production floor<br>Role Description Full-time, on-site role in Industrial Zone, 6 October, Egypt Inspect furniture components and finished products against quality, spec, and safety standards Conduct visual and dimensional inspections; document findings Report nonconformities to supervisors and quality management Collaborate with production teams to resolve issues Maintain quality records and support corrective actions<br>Qualifications Skills in Quality Control and Inspection Skills in Quality Assurance and Quality Management Strong communication and reporting skills Attention to detail; able to spot defects and safety risks Basic knowledge of manufacturing/furniture production and inspection tools Able to stand for long periods and follow safety guidelines Quality-related experience in manufacturing preferred; technical diploma is a plus Team player; follows procedures and adapts to changing schedules
Company Description Xceed is a leading multilingual Business Process Outsourcing provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations and serving government and commercial clients in 10 languages. The company has sites in Egypt, Morocco, Mauritius, the UAE, and Saudi Arabia, offering inbound, outbound, back office, infrastructure management, recruitment process outsourcing, helpdesk support, and social media analysis services. Xceed has earned multiple international awards for outsourcing excellence, impact sourcing, customer experience, sustainability, and diversity, equity, and inclusion. The organization maintains globally recognized certifications in quality, information security, business continuity, environmental management, and occupational health and safety. Candidates joining Xceed can expect a structured environment focused on career development, service quality, and responsible business practices.<br>Role Description The Quality Monitoring Specialist for the GSM Mobile call center is responsible for evaluating customer interactions to ensure adherence to quality standards, procedures, and service level expectations. This full-time, on-site role based in Cairo, Egypt involves monitoring calls, documenting findings, and providing clear, constructive feedback to agents and team leaders. The role includes analyzing performance trends, identifying areas for improvement, and collaborating with operations and training teams to enhance customer experience and operational effectiveness. The specialist will prepare quality reports, participate in calibration sessions, and support the implementation of quality assurance initiatives and corrective action plans. Consistent application of quality criteria, attention to detail, and strong communication with stakeholders are key to success in this position.<br>Qualifications<br> <br>Candidates should possess strong Analytical Skills to interpret data, identify trends, and support performance improvement decisions. Candidates should possess Quality Control and Quality Assurance skills to ensure adherence to call center standards, processes, and KPIs. Candidates should possess Quality Auditing skills to conduct systematic evaluations of customer interactions and document accurate findings. Candidates should possess effective Communication skills to deliver clear feedback, collaborate with teams, and present quality reports. Experience in call center operations, preferably in telecommunications or GSM mobile services, is highly beneficial. Familiarity with quality monitoring tools, CRM systems, and call recording platforms is an advantage. Ability to work in a fast-paced environment, manage multiple evaluations, and meet reporting deadlines. Relevant diploma or bachelor’s degree in business, communications, or a related field is preferred.
Company Description Xceed is a leading multilingual Business Process Outsourcing provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations and serving government and commercial clients in 10 languages. The company has delivery centers in Egypt, Morocco, Mauritius, the UAE, and Saudi Arabia, offering inbound and outbound contact center services, back office support, recruitment process outsourcing, helpdesk, infrastructure management, and social media analysis. Xceed has received multiple international awards for outsourcing excellence, customer experience, sustainability, CSR, and diversity, equity, and inclusion. The organization is certified against global standards such as COPC, ISO 9001, ISO 14001, ISO 45001, ISO 22301, and ISO/IEC 27001, reflecting strong commitments to quality, business continuity, information security, and a decent work environment. Applicants join a recognized employer that focuses on people development, impact sourcing, and long-term career growth.<br>Role Description The Quality Monitoring Specialist will be responsible for evaluating call center interactions to ensure service quality, adherence to scripts and procedures, and compliance with internal and client standards. Day-to-day tasks include monitoring live and recorded calls, scoring performance, identifying areas for improvement, and preparing clear reports and dashboards for operations and management. The specialist will provide constructive feedback and coaching insights to team leaders, support calibration sessions to align quality standards, and contribute to continuous improvement initiatives across the contact center. The role requires regular collaboration with supervisors, trainers, and support functions to enhance customer experience and operational effectiveness. This is a full-time, on-site role based in Cairo.<br>Qualifications<br> <br>Candidates should possess strong Analytical Skills to interpret performance data, identify trends, and recommend actionable improvements. Candidates should possess Quality Control and Quality Assurance skills to monitor interactions, ensure adherence to standards, and maintain consistent service levels. Candidates should possess Quality Auditing skills to conduct structured reviews, document findings, and support internal and external compliance requirements. Candidates should possess excellent Communication skills to deliver clear feedback, collaborate with stakeholders, and prepare concise reports and presentations. B2 or higher English level (spoken and written), with the ability to understand and assess calls in English. Previous experience in call center quality monitoring, customer service, or contact center operations is highly beneficial. Proficiency with call monitoring tools, quality evaluation systems, and basic office applications (e.g., Excel, Power Point) is an advantage. Attention to detail, objectivity in evaluation, and the ability to work in a fast-paced, target-driven environment. Relevant diploma or bachelor’s degree in business, communications, or a related field is preferred.
Job Title: Quality Control (QC) Engineer – Electrical Company: CHINT EGEMAC for Electrical Products Location: Factory - 10th of Ramadan City, Egypt Department: Quality Assurance / Quality Control (QA/QC) Employment Type: Full-Time About CHINT EGEMACCHINT EGEMAC is a joint venture bringing together global electrical manufacturing standards and regional industry leadership. Operating out of state-of-the-art facilities, CHINT EGEMAC specializes in high-technology Low Voltage (LV) and Medium Voltage (MV) switchgear assemblies, power distribution panels, Motor Control Centers (MCC), and integrated power system solutions. Position Overview We are seeking a QC Engineer (Electrical) to join our manufacturing and assembly team at our 10th of Ramadan City factory. The ideal candidate will be responsible for ensuring that all low-voltage and medium-voltage equipment, component assemblies, and switchgear panels strictly meet international standards (IEC/IEEE), factory acceptance criteria, and ISO quality management frameworks. Key Responsibilities Inspection & Testing: Perform factory acceptance tests (FAT), routine testing, dielectric/hipot testing, contact resistance, and primary/secondary injection testing on LV & MV switchgears, MCCs, and control panels. Quality Assurance Audits: Execute Inspection and Test Plans (ITP) for incoming raw electrical components, sub-assemblies, wiring, and finished product panels. Non-Conformance Management: Identify, document, and manage Non-Conformance Reports (NCRs) during line assembly, conducting root-cause analysis (8D, CAPA) and coordinating corrective actions with production teams. Schematic & Blueprint Review: Verify panel assembly against single-line diagrams (SLDs), schematic drawings, bill of materials (BOM), and customer design specifications. ISO Compliance & Reporting: Maintain complete QA/QC documentation, calibration records of testing instruments, and factory quality logs according to ISO 9001, ISO 14001, and ISO 45001 standards. Vendor & Material Verification: Inspect raw materials and incoming components from suppliers to ensure adherence to technical requirements and CHINT global quality benchmarks. Qualifications & Requirements Education: Bachelor’s degree in Electrical Power Engineering or Electrical Engineering. Experience: 2 to 5 years of proven experience in Quality Control / Quality Assurance within an electrical panel builder, switchgear manufacturing, or transformer factory environment. Technical Expertise: Strong working knowledge of LV/MV switchgears (e.g., IEC 61439 standard), circuit breakers, busbars, power distribution panels, and protection relays. Testing Proficiency: Hands-on experience operating electrical test kits (megger, high-voltage testers, relay test sets, multimeters). Certifications: ISO 9001 internal auditor or ASQ Certified Quality Engineer (CQE) certification is an asset. Skills: Excellent schematic reading ability, analytical problem-solving, and good command of English (written and verbal). Work Conditions & Location Workplace: Factory-based role in 10th of Ramadan Industrial Zone. Transportation options or allowances provided according to company policy. How to Apply Qualified candidates are invited to submit their updated resume to recruitment@chint-egemac.com with the subject line:
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Viatris Egypt S.A.E</p><p>Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases. </p><br><p>We have been included on number of <span><u>award lists</u></span> that demonstrate the impact we are making. <br> </p><br><p>Every day, we rise to the challenge to make a difference and here’s how the (<b>QC Stability and Methodology Analyst</b>) role will make an impact:</p><br><ul><li><b><u>Position summary:</u></b></li><li>Conduct routine and non-routine analysis and relevant documentation and reporting.</li><li>Performance of lab-related tasks.</li></ul><p><b><u>Job Specific technical/Functional/Professional Competencies:</u></b></p><br><ul><li>Conduct stability & method validation testing and the corresponding documentation to support the timely disposition of product.</li><li>Interpret test results, compare them to established specifications and control limits, and make recommendations on appropriateness of data for release.</li><li>Complete documentation needed to support testing procedures including data capture forms, equipment logbooks, or inventory forms.</li><li>Write technical reports or prepare graphs or charts to document experimental results.</li><li>Participate in out-of-specification and failure investigations and recommend corrective actions.</li><li>Supply quality control data necessary for regulatory submissions.</li><li>Investigate or report questionable test results.</li><li>Manage stability chambers.</li><li>Perform Data loggers monitoring, downloading, and reviewing.</li><li>Work on improving his/her process by implementing lean and 6σ projects.</li><li>Ensure that all results generated follow data integrity requirements and following ALCOA principles all over operations.</li><li>Comply with all Viatris Quality Standards and procedures.</li><li>Knowledgeable with basic Laboratory instruments such as pH, Spectrophotometry, HPLC and reagent preparation.</li><li>Raise Notification of critical quality events to Management whenever condition in Viatris policies applies.</li><li>Support Supply department by sending stability samples on time, evaluation of stability results and taking any immediate actions required in addition to archive of these results for toll manufacturing products.</li><li>Create/review of stability schedule, protocols, reports, and trends.</li><li>Follow up stability equipment calibration & maintenance and ensure appropriate documentation and archiving.</li><li>Maintain laboratory supplies inventory required for Stability analysis.</li><li>Handle the global changes affecting stability and methodology.</li><li>Support QA with all CCRs and Deviations related to Stability & Methodology.</li><li>Perform all method validation activities required.</li><li>Create/review of method validation protocols and reports.</li></ul><p><b><u>Experience and Knowledge</u></b></p><br><ul><li>Good command of English in both written and spoken.</li><li>Excellent in Microsoft office (word, excel & PowerPoint)</li><li>Knowledgeable with interpersonal, good communication and presentation skills.</li><li>cGMP & cGLP knowledge is preferred with particular emphasis on Quality Control.</li><li>Knowledgeable with Laboratory instruments such as pH, Spectrophotometry, HPLC and reagent preparation.</li></ul><p><b><u>Essential Personal Qualifications</u></b></p><br><ul><li>Bachelor’s degree in pharmacy or science.</li><li>1-<span>3</span> years’ experience in a related area.</li><li>Demonstrated ability to work independently.</li><li>Excellent documentation and technical writing skills.</li><li>Able to work in a team, interact with various priorities and meet deadlines.</li><li>Active, organized and planner with high attention to details.</li><li>High observation skills.</li><li>Self-motivated and able to consistently meet timelines.</li></ul><p>A<span><span>t Viatris, we offer</span></span><span><span>competitive</span></span><span><span>salar</span></span><span><span>ies</span></span><span><span>, benefits</span></span><span><span>and</span></span><span><span>an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.</span></span></p><br><p><span>Viatris is an Equal Opportunity Employer. </span></p><br> </div>
Job Purpose:<br>Manage Int. Cost Control subordinates in the site, to produce the Projects Cost Control package onmonthly basis and ensure the periodical update. Provide remedies for the project budget deviations. Oversee the implementation of the cost control functions for OC projects either in Egypt or International.<br>Roles & Responsibilities:<br>· Establish, setup, maintain, implement, and review Cost Control systems.· Provide the project feedback to tender department.· Assure the consistency of the cost data with the other related department.· Lead the preparation of project Budget zero including supporting documents to getupdated and realistic project budget.· Monitor the forecasting project cost and revenue trends to issue the early deviation alarm.· Manage the preparation of all costs analysis required for variations and claims.· Manage and control project cost performance and propose corrective actions to sitemanagement on monthly basis.· Manage the preparation of projects cash flows and analysis as a step to consolidate theentire company cash flow.· Manage the preparation of projects cost plans, meeting with business unit directors tomaintain project’s profit.· Manage the issuance of productivity reports to define to areas of required improvements.· Analyze the project under billing to evaluate the related risks.· Monitor the integrity of monthly project cost control package.· Arrange periodic meetings with the Project Managers to discuss all issues related to projectcost report.· Manage Int. Cost Control subordinates in the site and assure the performance of theirduties according to company policies and procedures.· Propose the required training and development to new cost control engineers to improvetheir capabilities, skills and competencies.· Monitor and evaluate projects Manpower’s performance on weekly and monthly basis toprepare executive monthly report to top management· Perform other assignments as necessary to support the function/department· Ensure working according to the company’s HSE policies and regulations, risk assessmentand environmental aspects.<br>Minimum Qualification & Requirement:<br>Education/ Qualifications: Bachelor’s degree of Engineering - Master of Science or MBA is preferred - Engineering is a MUSTProfessional Certification: Certificate in Project Management is preferred Work Experience: 14 years’ experience in related field Language: Arabic and English Excellent Computer Skills: Microsoft Office, Oracle, Primavera , Auto CAD
At Arabian Construction Company (ACC), our landmark projects define skylines, communities, and regions. We are seeking a skilled Senior Cost Control Engineer to manage and optimize project costs, ensuring the successful financial execution of ACC’s high-profile construction projects across Egypt, KSA, Africa, and beyond. If you have a strong background in cost control and construction management, with a keen eye for detail and a proactive approach to budget management, this role is for you.<br>What You'll Achieve:Cost Management and Monitoring Develop and oversee project budgets, ensuring costs remain aligned with financial targets and timelines. Analyze and track project costs to avoid overruns, preparing regular reports for management and stakeholders. Monitor project expenditures, ensuring that all resources are used efficiently and cost-effectively. Project Coordination and Financial Analysis Work closely with project teams, procurement, and subcontractors to ensure costs are controlled within the project scope. Analyze cost variations and prepare financial impact reports to keep stakeholders informed. Ensure accurate financial forecasting and develop strategies for maintaining cost efficiency throughout project execution. Risk Management and Cost Control Identify and mitigate financial risks by implementing corrective actions as needed. Optimize project profitability by introducing cost-saving measures and enhancing financial processes. Ensure adherence to ACC’s financial policies and cost control procedures. Stakeholder Communication and Documentation Maintain effective communication with project managers, subcontractors, and procurement teams, ensuring all financial information is accurately conveyed. Ensure that all cost control documentation is properly maintained and aligned with ACC’s compliance standards.<br>What You’ll Bring to ACC:A Bachelor’s degree in Engineering, or Construction Management.5 to 7 years of experience in cost control for large-scale construction projects. Strong knowledge of budgeting, cost management, and financial forecasting within the construction industry. Proficiency in cost control tools and software. Excellent communication and interpersonal skills, with fluency in English. Analytical and problem-solving mindset with the ability to manage complex projects under pressure.<br>Why ACC? At ACC, we foster a culture where collaboration and innovation drive success, and professional growth is a key priority. We invest in our people by offering continuous support and development opportunities. When you join ACC, you’ll be part of a dynamic, inclusive environment where your contributions are truly valued. You’ll work on transformative projects that define the future, gaining unparalleled experience with one of the region’s most respected and pioneering construction companies.
Line of Report: Supply Chain Manager. Work Location: Egypt – Cairo.<br>Job Description Duties & Responsibilities Lead the development and implementation of quality control systems, procedures, and standards across 3D printing, lost wax casting, chain production, and metal forming operations. Oversee day-to-day quality assurance activities, ensuring consistent adherence to defined specifications and production standards. Conduct regular process audits and inspections to identify non-conformities, deviations, and areas for improvement. Analyze quality performance data and trends, initiate corrective and preventive actions (CAPA), and drive continuous improvement initiatives. Partner closely with Production, Engineering, and Operations teams to resolve quality issues and provide technical support on process optimization. Ensure full compliance with internal quality management systems, industry regulations, and health & safety standards. Maintain accurate and comprehensive documentation, including inspection reports, test results, and corrective action records. Lead, coach, and develop QC team members and production staff on quality standards, tools, and best practices. Drive a culture of quality awareness and continuous improvement across all production areas. Stay updated on emerging quality methodologies, technologies, and industry best practices, and integrate them where applicable. <br>Job Qualifications: Education and Experience Requirements Bachelor’s degree in engineering, Chemical or a related field. 6-8 years of relevant experience in Quality Engineering, preferably within manufacturing or a related industry. Strong knowledge of quality tools and methodologies such as Statistical Process Control (SPC), Lean, Six Sigma, and Root Cause Analysis. Proven ability to analyze data, identify trends, and implement effective solutions. Strong leadership and team management capabilities. Excellent analytical, problem-solving, and decision-making skills. Ability to interpret technical drawings, specifications, and quality standards. Strong communication and interpersonal skills with the ability to collaborate across functions. High attention to detail with a strong commitment to quality excellence.
Job Purpose Supervise all activities to ensure fulfilment of customer's requirement relating to products, ensure that all Inward material components meet specification and to provide the confidence to the organization that all sub-assemblies and sub sequent processes are conforming to requirement and finally all submitted products are totally conforming to customer requirements.<br>Responsibilities Supervise the Q. C staff engaged in inspection and testing activities. Participate Q. C Manager in providing technical expertise to all Q. C team. Evaluating Q. C team performance against their Job requirement and assign training needs to upgrade their skills. Assist Q. C Manager in preparing Quality Control objectives on annual bases. Participate Q. C Manager in interpretation of Quality to key personnel in the organization. Interacting with suppliers to improve their performance and to be sure of their supply conformity. Supervise implementing statistical tools for analyzing product related inspection and / or testing data. Participate with production manager and other interested parties to prevent or eliminate the cause of product defect. Supervise creating, documenting, maintaining and implementing the inspection and or test criteria. Supervise and manager all inspection and test activities and related activities throughout production cycle. Report regularly to Q. C Manager analytical data about product quality in different phases (In ward Inspection, In Process Inspection – Final Inspection). Supervise and monitor activities including inspections, Testing, Design, Validation, Calibration, Test Methods and Infrastructure. Participate with relevant company managers to study the cause of defect regarding each customer complaint to prevent recurrence. Supervise and implement the requirement of quality management system ISO 9001- requirement. Support QA department to implement the requirement of environmental management system ISO 14001-2015 or equivalent. Supervise the implementation of calibration program including the definition of Calibration range, calibration frequency and internal and/ or external calibration. Supervise and monitor Quality related cost in order to continuously reduce quality related activities cost (Including appraisal prevention and failure cost). Prepare the complete Quality control plan for all products reporting all activities to Qc manager in monthly base for all production and defected parts.<br>Qualifications BSc of Engineering (mechanical or electrical) or BSc of science. Minimum 3 years' experience in QC. Experience in the field of electrical products. Good background of Quality management system ISO 9001. Very Good English language – good practice in using MS-Office application.<br>Job Summary Supervise all Q. C activity to ensure the compliance of Inward Raw Material to designated specifications and to ensure conforming of subassemblies and processed material to the design specification and to ensure the compliance of finished product to customer requirement.
<p><span><span>A </span></span><em><strong>Quality Control</strong></em><span><span> (</span></span><em><strong>QC</strong></em><span><span>) Inspector focuses on identifying defects and ensuring construction work complies with approved drawings and standards.</span></span></p>
Emirats Smart Solutions – ESS is hiring a Cost Control Specialist to join our team.???? Location: Heliopolis, Cairo Responsibilities:Monitor and analyze costs, expenses, and budgets. Prepare periodic cost control and variance reports. Track purchases, invoices, and expenses against approved budgets. Analyze actual costs versus budgeted costs and identify variances. Prepare financial and cost analysis reports for management. Monitor operating expenses and ensure compliance with approved budgets. Coordinate with relevant departments to collect and verify cost data. Requirements:Bachelor’s degree in Accounting, Finance, or a related field.3–6 years of experience in Cost Control or Cost Accounting. Very good Microsoft Excel skills. Strong analytical and reporting skills. Very good command of English. Strong attention to detail and organizational skills.???? Working Hours: Sunday to Thursday, 8:30 AM – 4:30 PM ???? Days Off: Friday & Saturday
<h4><span>1. Civil Quality Control & Inspection</span></h4><ul data-spread="false"><li><span>Implement and monitor approved project Quality Control Plans and ITPs for civil works.</span></li><li><span>Conduct inspections of OHTL foundation and associated civil construction activities.</span></li><li><span>Inspect and monitor\:</span><ul data-spread="false"><li><span>Site preparation and access works.</span></li><li><span>Surveying and setting-out of tower locations.</span></li><li><span>Excavation and foundation pits.</span></li><li><span>Soil conditions and excavation stability.</span></li><li><span>Blinding concrete works.</span></li><li><span>Reinforcement steel installation.</span></li><li><span>Reinforcement spacing, size, lap length, and cover.</span></li><li><span>Formwork installation and dimensions.</span></li><li><span>Anchor bolts and tower stub/leg positioning.</span></li><li><span>Concrete pouring and placement.</span></li><li><span>Concrete slump and temperature testing.</span></li><li><span>Concrete cube/cylinder sampling and testing.</span></li><li><span>Curing and protection of concrete.</span></li><li><span>Waterproofing where applicable.</span></li><li><span>Backfilling and compaction.</span></li><li><span>Foundation finishing and reinstatement.</span></li><li><span>Foundation earthing interfaces.</span></li></ul></li><li><span>Verify construction activities against approved IFC drawings and project specifications.</span></li><li><span>Raise and follow up Inspection Requests (IRs) with the Client/Consultant.</span></li></ul><h4><span>2. Foundation Quality Control</span></h4><ul data-spread="false"><li><span>Ensure OHTL tower foundations are constructed according to approved structural and civil drawings.</span></li><li><span>Verify foundation dimensions, levels, alignment, orientation, and location.</span></li><li><span>Check reinforcement installation before concrete casting.</span></li><li><span>Verify correct positioning and elevation of tower stubs, anchor bolts, templates, and embedded items.</span></li><li><span>Ensure concrete mix design is approved prior to use.</span></li><li><span>Witness concrete testing and sampling activities.</span></li><li><span>Monitor concrete pouring, vibration, curing, and finishing.</span></li><li><span>Review concrete test results and ensure compliance with project requirements.</span></li><li><span>Monitor foundation excavation and backfilling activities.</span></li><li><span>Ensure deficiencies are identified and corrected before proceeding to subsequent activities.</span></li></ul><h4><span>3. Material Inspection & Testing</span></h4><ul data-spread="false"><li><span>Inspect and verify incoming civil construction materials.</span></li><li><span>Review material certificates, mill certificates, test reports, and approved material submittals.</span></li><li><span>Ensure reinforcement steel complies with approved specifications and applicable standards.</span></li><li><span>Verify cement, aggregates, admixtures, concrete, grout, and other construction materials.</span></li><li><span>Coordinate with approved laboratories for required testing.</span></li><li><span>Review and verify laboratory test results.</span></li><li><span>Ensure only approved materials are released for construction.</span></li></ul><h4><span>4. Inspection & Test Plans</span></h4><ul data-spread="false"><li><span>Review and implement Civil ITPs for OHTL foundation works.</span></li><li><span>Ensure all Hold Points, Witness Points, and Review Points are properly controlled.</span></li><li><span>Coordinate inspection activities with Construction, Engineering, Client, and Consultant teams.</span></li><li><span>Ensure inspection records and supporting documentation are completed and properly maintained.</span></li><li><span>Monitor compliance with approved Method Statements and Quality Control Checklists.</span></li></ul><h4><span>5. Non-Conformance Management</span></h4><ul data-spread="false"><li><span>Identify quality deviations and non-conforming civil works.</span></li><li><span>Prepare and issue Non-Conformance Reports (NCRs) when required.</span></li><li><span>Investigate the root cause of quality issues.</span></li><li><span>Coordinate corrective and preventive actions with the Construction and Engineering teams.</span></li><li><span>Follow up NCR closure and verify the effectiveness of corrective actions.</span></li><li><span>Monitor and reduce repeated quality issues and construction rework.</span></li></ul><h4><span>6. Subcontractor Quality Management</span></h4><ul data-spread="false"><li><span>Monitor the performance of civil subcontractors involved in OHTL construction.</span></li><li><span>Review subcontractor Quality Plans, ITPs, Method Statements, and inspection checklists.</span></li><li><span>Conduct regular inspections of subcontractor activities.</span></li><li><span>Ensure subcontractors comply with approved drawings, specifications, and project quality requirements.</span></li><li><span>Monitor subcontractor testing and inspection activities.</span></li><li><span>Follow up subcontractor NCRs, observations, and punch-list items.</span></li></ul><h4><span>7. Quality Audits</span></h4><ul data-spread="false"><li><span>Participate in internal and external quality audits.</span></li><li><span>Support Client, Consultant, and third-party audits.</span></li><li><span>Conduct quality surveillance of civil construction activities.</span></li><li><span>Identify areas of non-compliance and recommend corrective actions.</span></li><li><span>Ensure compliance with the Company's Quality Management System and ISO 9001 requirements.</span></li></ul><h4><span>8. Documentation & Quality Records</span></h4><ul data-spread="false"><li><span>Prepare and maintain civil inspection records and quality documentation.</span></li><li><span>Review Inspection Requests, checklists, test reports, and material inspection records.</span></li><li><span>Maintain records of concrete tests, reinforcement inspections, excavation inspections, and foundation approvals.</span></li><li><span>Ensure proper documentation of approved and rejected inspections.</span></li><li><span>Support preparation of the project <strong>Final Quality Dossier / Civil Quality Dossier</strong>.</span></li><li><span>Ensure all required quality documents are properly indexed and traceable.</span></li></ul><h4><span>9. Coordination & Reporting</span></h4><ul data-spread="false"><li><span>Coordinate with Civil Construction, Survey, Engineering, Planning, HSE, Procurement, and Project Management teams.</span></li><li><span>Coordinate daily inspection activities with the Client and Consultant.</span></li><li><span>Attend quality and construction coordination meetings.</span></li><li><span>Prepare daily, weekly, and monthly quality reports.</span></li><li><span>Monitor quality KPIs and inspection status.</span></li><li><span>Provide technical advice to construction teams regarding civil quality requirements.</span></li></ul>
Receive email alerts for Document Controller jobs
You can cancel your email alert at anytime