Automotive Engineer Jobs in Egypt
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<p>Job Summary</p><p>We are looking for a <strong>Senior Cybersecurity Operations & Incident Response Engineer</strong> to strengthen our cybersecurity capabilities across Security Operations, Incident Response, Threat Hunting, Detection Engineering, Endpoint, Network, Cloud, and Identity Security.</p><p>The role will be responsible for monitoring and investigating cybersecurity events, leading complex incident investigations, improving security detections and controls, conducting threat-hunting activities, and supporting vulnerability management and security operations across enterprise environments.</p><p>The ideal candidate will have strong hands-on experience with <strong>SIEM, EDR/XDR, DLP, vulnerability management, WAF, IAM, cloud security, incident response, and threat hunting</strong>, with the ability to act as a senior technical escalation point and mentor junior cybersecurity team members.</p><p>Key Responsibilities</p><p><strong>Security Operations & Detection Engineering</strong></p><ul><li>Monitor and analyze security events generated by SIEM, EDR/XDR, DLP, firewalls, IDS/IPS, WAF, email security, cloud security, IAM, applications, databases, and other security platforms.</li><li>Investigate security alerts, validate incidents, perform initial analysis, and support containment and remediation activities.</li><li>Develop and improve SIEM queries, detection rules, alerts, dashboards, and security monitoring use cases.</li><li>Analyze security events across endpoints, networks, identities, applications, databases, and cloud environments.</li><li>Identify monitoring and detection gaps and recommend additional log sources, telemetry, integrations, and security controls.</li><li>Map security detections and attacker behaviors to the <strong>MITRE ATT&CK</strong> framework.</li><li>Act as a senior technical escalation point for complex alerts, suspicious activities, and cybersecurity investigations.</li><li>Maintain accurate documentation of investigations, findings, evidence, affected assets, and remediation activities.</li></ul><p><strong>Incident Response & Threat Hunting</strong></p><ul><li>Lead technical investigations involving malware, phishing, compromised accounts, unauthorized access, insider threats, data leakage, and network intrusions.</li><li>Determine incident scope, business impact, attack vectors, affected systems, compromised identities, exposed information, and required containment actions.</li><li>Analyze endpoint telemetry, authentication events, email headers, network traffic, DNS activity, proxy logs, firewall logs, VPN logs, cloud audit logs, application logs, and operating-system events.</li><li>Develop incident timelines and perform root-cause analysis to determine attacker and defender activities.</li><li>Conduct proactive threat hunting to identify indicators of compromise, abnormal behavior, suspicious patterns, and activities that may not trigger automated alerts.</li><li>Participate in Purple Team, breach-simulation, and attack-simulation activities to validate detection and response capabilities.</li><li>Prepare technical incident reports and conduct post-incident reviews to improve security controls, detections, configurations, and response procedures.</li></ul><p><strong>Endpoint, Network, Cloud & Identity Security</strong></p><ul><li>Operate and support EDR/XDR and endpoint-security technologies.</li><li>Investigate suspicious processes, command-line activity, file creation, registry changes, persistence techniques, malicious scripts, unauthorized software, and suspicious outbound connections.</li><li>Investigate unusual network traffic, unauthorized remote access, lateral movement, command-and-control communication, and potential data exfiltration.</li><li>Identify insecure cloud configurations, excessive permissions, exposed services, suspicious cloud activities, and security monitoring gaps.</li><li>Support identity-security monitoring across IAM, MFA, SSO, PAM, and privileged-access environments.</li><li>Support vulnerability assessments covering servers, endpoints, network devices, cloud environments, databases, business applications, and externally exposed systems.</li><li>Support penetration-testing activities and implement additional detections or defensive controls based on identified findings.</li></ul><p><strong>Security Automation & Technical Leadership</strong></p><ul><li>Maintain incident-response playbooks, technical runbooks, investigation procedures, escalation guidelines, and detection documentation.</li><li>Support security automation using scripting and automation technologies.</li><li>Evaluate new cybersecurity technologies from an operational, technical, and defensive-security perspective.</li><li>Mentor junior cybersecurity team members in alert analysis, threat hunting, incident investigation, log analysis, evidence handling, and security-tool usage.</li><li>Coordinate cybersecurity activities with Infrastructure, Network, Cloud, DevOps, Development, Application, and business teams.</li><li>Collaborate with third-party security providers and vendors during technical implementations, investigations, and security assessments.</li></ul><p><strong>Reporting, Risk & Compliance</strong></p><ul><li>Develop and maintain cybersecurity dashboards and KPIs covering alert volumes, false-positive rates, incident trends, detection coverage, response times, vulnerabilities, and remediation progress.</li><li>Prepare periodic reports covering cybersecurity alerts, incidents, vulnerabilities, threat-hunting activities, control performance, and remediation status.</li><li>Support audits, risk assessments, compliance activities, and security reviews by providing technical evidence and cybersecurity expertise.</li><li>Identify security risks and compliance gaps and recommend appropriate corrective actions.</li></ul><p>Requirements</p><p><strong>Education & Experience</strong></p><ul><li>Bachelor's degree in <strong>Cybersecurity, Computer Science, Computer Engineering, Information Technology</strong>, or a related technical field.</li><li>Minimum <strong>5 years of hands-on experience</strong> in cybersecurity, security operations, incident response, or defensive security engineering.</li><li>Minimum <strong>3 years of direct experience</strong> in SOC operations, Blue Team activities, incident response, detection engineering, threat hunting, or cybersecurity investigations.</li><li>Proven experience investigating and responding to incidents involving malware, phishing, compromised accounts, unauthorized access, and data-security events.</li><li>Hands-on experience with <strong>SIEM, EDR/XDR, DLP, ZTNA, vulnerability management, WAF, IAM</strong>, and security-monitoring solutions.</li><li>Experience developing and improving SIEM queries, detection rules, dashboards, alerts, and monitoring use cases.</li><li>Experience analyzing security events across endpoints, networks, identity platforms, applications, and cloud environments.</li><li>Experience developing incident-response playbooks, investigation procedures, technical documentation, or security automation.</li><li>Experience supporting vulnerability assessments, security reviews, and technical remediation activities.</li><li>Experience mentoring or providing technical guidance to junior cybersecurity professionals is preferred.</li><li>Experience in <strong>retail, e-commerce, financial services, or technology environments</strong> is preferred.</li></ul><p>Certifications</p><p>Candidates with relevant professional certifications are preferred, including:</p><ul><li>Offensive Security SOC-200 OSDA or equivalent.</li><li>Blue Team Level 1 (BTL1) or Blue Team Level 2 (BTL2).</li><li>GIAC certifications related to incident response, intrusion analysis, or digital forensics.</li><li>AWS or equivalent cloud-security certifications.</li><li>Vendor-specific certifications related to SIEM, EDR/XDR, DLP, ZTNA, MDM, WAF, or other security technologies.</li></ul><p>Technical Skills</p><ul><li>Enterprise <strong>SIEM</strong> and centralized security-monitoring platforms.</li><li><strong>EDR/XDR</strong> and endpoint-security solutions.</li><li>Network security technologies including <strong>firewalls, IDS/IPS, VPN, proxies, DNS security, and WAF</strong>.</li><li>Vulnerability-management tools such as <strong>Nessus, Qualys, Rapid7</strong>, or equivalent.</li><li>DLP, email security, phishing analysis, and data-protection solutions.</li><li>Cloud security monitoring, cloud logging, and identity-security solutions.</li><li>IAM, MFA, SSO, PAM, and privileged-access monitoring.</li><li>Security automation and scripting using <strong>Python, PowerShell, Bash</strong>, or similar languages.</li><li>SIEM query languages, log-analysis techniques, and incident-management platforms.</li><li>Windows and Linux security investigation tools.</li><li>Strong understanding of <strong>MITRE ATT&CK</strong>, attacker techniques, threat intelligence, and cybersecurity frameworks.</li></ul><p>Skills & Competencies</p><ul><li>Strong knowledge of cybersecurity operations, SOC processes, and incident-response methodologies.</li><li>Strong understanding of network-security concepts including <strong>TCP/IP, DNS, HTTP/HTTPS, TLS, VPNs, and firewalls</strong>.</li><li>Strong analytical, troubleshooting, and problem-solving skills.</li><li>Ability to investigate security incidents and determine their impact and severity.</li><li>Strong threat-hunting and detection-engineering capabilities.</li><li>Ability to prioritize multiple alerts and investigations based on risk and business impact.</li><li>Strong technical documentation and reporting skills.</li><li>Excellent communication and stakeholder-management skills.</li><li>Ability to provide technical guidance and mentor junior team members.</li><li>Proactive mindset with a strong commitment to continuous learning and staying current with evolving cybersecurity threats.</li><li><strong>Fluent in English and Arabic.</strong></li></ul><p><br></p>
Follow up with all subordinates (Section Heads & Engineers) to ensure that they are performing their delegated tasks in accordance to the department policies and procedures. Manage Workflow including administrative part e.g. team assignments, team evaluation, appraisals, employee vacations, employee breaks …. etc. Train, coach and mentor team members and enforce career development, team building activities and strategic thinking. Ensure the performance of teams to conduct the assigned tasks within the planned duration. Review the progress of procurement activities related to all projects with assigned teams including review of procurement plan, progress of material submittal and issued purchase orders/subcontracts. Asist in preparing periodic performance reports for the section and provide input into the Procurement's performance report. Review the section progress reports and direct work plans to ensure alignment with the department targets. Review and approve the suggested vendors list for each of the project items. Review and approve all purchase orders and subcontracts issued by team members and reviewed by section heads. Coordinate with all Project Mangers, Operations directors and Operations Managing directors for following up projects’ progress and identifying urgent materials, services and equipment requirements. Participate in negotiation of Mega deals to ensure optimum value, delivery duration, terms and conditions considering the project cash flow and execution plan. Participate in strategic deals and long-term agreements with suppliers to get the maximum discount percentages and payment facilities to serve several projects and enhance cash flow. Review/analyze the possibilities to purchase or rent equipment’s and materials, research costs and expenditures by the Procurement Department and provide recommendations to improve internal procurement activities and sources.<br>Qualifications & Requirements Education: BSC in mechanical Engineering Total Years of Experience:12+ years’ experience in the same filed Certifications: PRMG/PMP/ CIPS
About the Role: We are seeking an experienced BIM Architectural Modeler to develop and maintain accurate architectural BIM models and construction documentation for projects supporting our UAE operations. The role will work closely with architects, engineers, BIM coordinators, and project teams to produce coordinated, high-quality, and construction-ready BIM deliverables.<br>Key Responsibilities:Develop and maintain detailed architectural BIM models using Revit. Translate approved architectural designs and drawings into accurate BIM models. Prepare plans, elevations, sections, details, schedules, and construction documentation. Coordinate architectural models with structural, MEP, civil, landscape, and other disciplines. Review models for accuracy, completeness, and compliance with project standards. Identify and report modelling and coordination issues. Incorporate approved design changes, consultant comments, and site information. Support clash detection and multidisciplinary coordination activities. Prepare and update as-built models and documentation where required. Maintain model parameters, naming conventions, levels, grids, and drawing revisions. Ensure all deliverables are completed within agreed project timelines.<br>Requirements:Diploma or Bachelor's degree in Architecture, Architectural Engineering, or a related discipline.5–8 years of relevant architectural BIM modelling experience. Strong hands-on experience with Autodesk Revit. Good understanding of architectural construction and detailing. Experience producing construction/shop drawings and documentation. Strong ability to coordinate with structural, MEP, civil, and other disciplines. Experience working on large-scale construction or infrastructure projects is preferred.<br>Technical Skills:<br>Essential:Autodesk Revit Architectural BIM Modelling Auto CADArchitectural Construction Drawings Shop Drawings As-Built Documentation BIM Coordination<br>Advantageous:Navisworks Autodesk Construction Cloud (ACC) BIM 360Revit Families Dynamo Rendering/visualisation software
Job Title: Java Backend Developer<br><br>We are seeking a skilled Java Backend Developer to join our dynamic engineering team. You will design, build, and maintain scalable server-side applications and services that power our core platforms. This role requires a strong foundation in Java, a passion for reliable software, and the ability to collaborate closely with front-end developers, product managers, and Dev Ops engineers.<br> <br>Design, develop, test, and deploy robust Java-based backend services and microservices. Implement RESTful APIs and integrate with databases, message queues, and third-party services. Write clean, maintainable, and well-documented code with emphasis on performance and scalability. Participate in architecture discussions, code reviews, and design patterns adoption. Ensure security, reliability, and observability through proper logging, monitoring, and alerting. Collaborate with QA engineers to define test strategies and ensure high-quality releases. Support CI/CD pipelines and infrastructure as code practices in a cloud environment.<br><br>Requirements<br><br>Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. Strong proficiency in Java, with solid knowledge of Java 8+ features and best practices. Experience with backend frameworks (Spring Boot, Micronaut, or similar). Familiarity with relational and NoSQL databases, ORM frameworks, and SQL optimization. Experience designing and consuming RESTful APIs, and knowledge of API security (OAuth2, JWT). Understanding of asynchronous programming, messaging queues (Kafka, Rabbit MQ), and event-driven architectures. Experience with cloud platforms (AWS, Azure, or GCP) and containerization (Docker, Kubernetes). Strong problem-solving skills, attention to detail, and ability to work in a fast-paced environment. Excellent communication and cross-functional collaboration abilities.
Job Summary:To oversee all project employees in order to ensure that the project’s buildings and facilities are constructed in accordance with the project’s design, budget, schedule, and safety abiding by HAC procedures and standards keeping in mind the client’s need.<br>Tasks and Responsibilities:Lead and direct the project and organize the site activities in various sections through the section head engineers to ensure deliverable on time and within the budget. Manage and support the material handling and storage in site. Ensure all the proper means of control are implemented regarding site employees’ attendance and overtime, procurement, stores, accommodation and equipment utilization. Ensure Strong Control for Direct staff allocation and get the required targets Control SC consumed material that delivered by Company Communicate with Supported divisions to provide the site requirements (Concrete batch plant, Steel workshops, ……) Coordination timely bases with all other ongoing activities and/or trades. Review and add necessary comments and clarifications on the project’s file (Including the contract drawings, specifications, cost, Manpower planning, schedule….). Make sure the work under his responsibilities is determined and executed effectively and efficiently in accordance with the tender study. Qualify and manage subcontractors required to be employed in the project. Establish and mobilize the original layout for the Site’s offices, stores, workshops and mobile equipment roads and fixed equipment locations. (For example; tower cranes.) Review the work progress on daily basis. Allocate the right resources in the right time to be adequate with cost and with the best quality. Investigate damages, accidents, or delays at construction site to ensure that proper procedures are being carried out. <br>MINIMUN QUALIFICATION & REQUIREMENTS:Bachelor degree of Engineering 10+ years of relevant experience. Excellent negotiation skills Strong managerial skills Strong analytical and problem-solving skills Strong knowledge of project schedule Excellent communication skills Preferable PRMG, PMP or MBA
<p>Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do The Technical Support Engineer - Salesforce is responsible for diagnosing and resolving moderately complex technical issues related to Docusign for Salesforce integrations, serving as a key point of contact for customers and working closely with Engineering and Product teams to ensure timely issue resolution. This role focuses on independently managing support cases end-to-end, building deep product expertise, and consistently meeting SLA and customer satisfaction targets while contributing to knowledge sharing and incremental process improvements. This role may require participating in an on-call rotation during evenings and weekends, based on operational needs. This position is an individual contributor role reporting to the Manager, Technical Support. Responsibility Diagnose and resolve technical issues related to Docusign for Salesforce integrations, including managed packages such as Docusign Apps Launcher, Docusign Gen for Salesforce, Docusign Intelligent Agreement Management (IAM), and related integration services with Salesforce Lead the end-to-end customer technical experience by managing support cases from initial diagnosis through resolution Meet or exceed key performance indicators (KPIs) consistently, including SLA adherence, case response and resolution times, customer satisfaction (SAT%), and case closure targets, while maintaining high-quality, well-documented resolutions across all support engagements Coordinate resolution of critical and high-priority cases by collaborating with cross-functional teams and escalating issues to Product Engineering when necessary Collaborate with Product Engineering and internal teams to investigate defects, report product issues, and improve platform functionality Guide customers on best practices, product configuration, and architecture to accelerate product adoption and maximize platform value Investigate customer-reported issues, analyze system behavior, and identify root causes using internal tools and troubleshooting methods Create and maintain technical documentation and knowledge base articles to support internal teams and the broader support community Promote Docusign products and services through consultative discussions Partner with non-delivery teams to identify training needs and develop content Collaborate with cross-functional teams such as Product, Engineering, and Account Management to ensure alignment Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor's degree in Computer Science, Engineering, or related technical field 3+ years of experience in SaaS application support, technical troubleshooting, or integration support roles Experience with APIs, webhooks, OAuth authentication, and enterprise system integrations Experience in troubleshooting web-based applications and distributed systems in cloud environments Experience analyzing logs and network traffic using tools such as Wireshark, Fiddler, Charles Proxy, browser developer tools, or observability platforms (e.g., Splunk, Datadog, Grafana) Professional proficiency in spoken and written English Preferred Excellent written and verbal communication skills Multi-lingual in Docusign-supported languages Knowledge of Salesforce and related certifications Experience supporting Docusign environments, including CLM workflows and related platform features Troubleshooting of regular expressions, code debugging, and complex data validation rules Domain expertise in web-based applications, web service APIs, monitoring tools (e.g., Dynatrace), and authentication technologies such as SAML and OAuth Independence in work execution and problem-solving in dynamic and ambiguous environments Familiarity with scripting or programming languages such as Python, JavaScript, Java, or C# (XML/JSON as data formats) Ability to prioritize multiple tasks and manage competing customer issues effectively Adoption of new technologies and application of learnings in daily work Communication with customers, peers, and executive audiences Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at EMAIL_ADDRESS. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at EMAIL_ADDRESS for assistance. Applicant and Candidate Privacy Notice #LI-Remote</p><p><strong>Desired Candidate Profile</strong></p><p>Basic Bachelor's degree in Computer Science, Engineering, or related technical field 3+ years of experience in SaaS application support, technical troubleshooting, or integration support roles Experience with APIs, webhooks, OAuth authentication, and enterprise system integrations Experience in troubleshooting web-based applications and distributed systems in cloud environments Experience analyzing logs and network traffic using tools such as Wireshark, Fiddler, Charles Proxy, browser developer tools, or observability platforms (e.g., Splunk, Datadog, Grafana) Professional proficiency in spoken and written English Preferred Excellent written and verbal communication skills Multi-lingual in Docusign-supported languages Knowledge of Salesforce and related certifications Experience supporting Docusign environments, including CLM workflows and related platform features Troubleshooting of regular expressions, code debugging, and complex data validation rules Domain expertise in web-based applications, web service APIs, monitoring tools (e.g., Dynatrace), and authentication technologies such as SAML and OAuth Independence in work execution and problem-solving in dynamic and ambiguous environments Familiarity with scripting or programming languages such as Python, JavaScript, Java, or C# (XML/JSON as data formats) Ability to prioritize multiple tasks and manage competing customer issues effectively Adoption of new technologies and application of learnings in daily work Communication with customers, peers, and executive audiences</p>
Company Description Dar MAC Consultants, established in 2003, is a multidisciplinary engineering consultancy with a strong track record across commercial, residential, education, healthcare, retail, hospitality, mixed-use, and industrial projects. The firm provides integrated services in architectural, interior, structural, electrical, mechanical, and electro-mechanical design, supported by planning, landscape design, construction supervision, and project management. Dar MAC Consultants also delivers detailed tendering services, shop drawings, and 3D rendering and visualization, ensuring clients receive comprehensive support from concept to completion. The company is recognized for cost-effective, timely solutions driven by a collaborative, innovation-focused team that ensures high-quality outcomes for projects of all scales. Role Description the Mechanical Design Team Leader is a full-time, on-site role based in New Cairo, responsible for leading mechanical design activities across diverse building and infrastructure projects. This role oversees the mechanical design team, coordinates workloads, and ensures that HVAC, plumbing, fire-fighting, and other mechanical systems are designed according to relevant codes, client requirements, and project timelines. Daily tasks include reviewing and developing mechanical drawings and specifications, guiding CAD designers, conducting design coordination with other disciplines, and participating in technical meetings with internal teams and clients. The Mechanical Design Team Leader also provides support during tendering and construction phases through design clarifications, inspections, and resolution of site-related technical issues. The role involves mentoring team members, promoting best practices, and maintaining high standards of documentation and quality control. Qualifications Preferred Universities:AUC | BUE | GUC | Ain Shams University | Cairo University???? Job Responsibilities:Lead and deliver mechanical design works for various building projects from concept design through detailed/IFC design stages. Design and review HVAC, Plumbing, Drainage, and Firefighting systems in accordance with project requirements and applicable codes and standards. Perform and review engineering calculations, including cooling/heating loads, equipment sizing, duct sizing, pipe sizing, hydraulic calculations, and pump selection. Prepare and review mechanical design drawings, schematics, equipment schedules, specifications, BOQs, and design reports. Develop and review Revit MEP models and ensure proper BIM coordination with Architectural, Structural, and Electrical disciplines. Coordinate mechanical systems with other disciplines and resolve design clashes and technical issues. Review technical submissions, shop drawings, material submittals, and RFIs when required. Ensure that all design deliverables comply with project specifications, applicable local regulations, and international standards such as ASHRAE, NFPA, and IPC. Conduct internal design reviews and ensure the accuracy, quality, and completeness of project deliverables. Provide technical guidance and mentorship to junior mechanical design engineers. Participate in client and coordination meetings and provide technical solutions when required. Support tendering activities through technical specifications, BOQs, and design clarifications. Manage assigned design tasks and ensure deliverables are completed within agreed deadlines.???? Requirements:Minimum 8 years of experience in Mechanical Design, preferably within an Engineering Consultancy. Strong experience in HVAC, Plumbing, Drainage & Firefighting Design. Excellent knowledge of mechanical design codes, standards, and regulations. Strong proficiency in Auto CAD and Revit MEP. Experience with HAP / Carrier or similar HVAC calculation software. Strong understanding of BIM coordination and multidisciplinary design. Excellent analytical, problem-solving, and coordination skills. Very good command of English. Ability to lead and mentor junior engineers and manage multiple projects simultaneously.???? Graduates of AUC, BUE, GUC, Ain Shams University, and Cairo University are preferred.
<p><h4>Key responsibilities / What you do:</h4>
<p>Coordinates workflow and meets deadlines.<br>
Evaluates high-cost and complicated cases.<br>
Monitors claims handling quality.<br>
Commits to process instructions to apply the new induced cost containment processes and follows up on them.<br>
Follows up on new joiners' training and refreshment sessions.<br>
Follows up on scheduling.<br>
Handles data reporting.<br>
Works effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p>
<h4>Key requirements / What you bring:</h4>
<ul>
<li>Verbal and written communication skills.</li>
<li>Shows flexibility and excellent interpersonal skills.</li>
<li>Project coordination experience.</li>
<li>Ability to work well with all levels of internal management and staff, as well as outside clients and users.</li>
<li>Ability to train other staff.</li>
<li>Strong negotiation and presentation skills.</li>
</ul>
<h4>How we hire</h4>
<p>Agency statement: Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>Key benefits / What we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance.<br>
Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care.</p>
<p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future – for our customers and for the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion, and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p>Note: Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz’s company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities, and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
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Company Description<p>LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025.</p><br><p>The value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems.</p><br><br><br>Job Description<ul><li>Provides internal advice, creates concepts and promotes the implementation of activities on the topics of talent management, learning, personnel and management development, LEONI values and cultural development.</li><li>Supports HR and country or site management in the annual talent management cycle - employee development conversations, performance & development conferences, succession planning, etc. , including relevant IT tool support.</li><li>Consults, designs, implements, controls and monitors country-specific development and talent activities, including development diagnostics in collaboration with leaders.</li><li>Designs, implements and manages the country-specific learning offers and programs, including support for the learning management system LMS, is responsible for the national training catalog and supports global learning offers and the implementation of the global learning catalog.</li><li>Assesses and analyses local learning needs according to organizational needs and creates and maintains the relevant annual training plan.</li><li>Plans local learning offers and training courses, manages external training providers - coordination of content, coordination and support in training implementation, billing, overarching relationship management - or carries out training courses itself.</li><li>Supports in coordinating and carrying out global employee surveys, conducts country or site surveys, consolidates results, assists in analyzing results and following up on derived actions.</li><li>Advises, designs, implements, steers and monitors country-specific activities for further cultural development and the LEONI values.</li><li>Ensures the quality of country-specific activities and measures and reports and monitors corresponding key figures.</li><li>Communicates regularly with colleagues from the Global People Development, Leadership & Culture team and the global expert community and supports cross-country projects, activities and the continuous improvement of processes and tools.</li><li>Implementation and further development of local employee retention concepts based on global HR standards.</li></ul><br><br>Qualifications and Experience<ul><li>Bachelor's degree in Business Administration or related field. </li><li>5 to 8 years of experience in a learning and development role.</li><li>Experience in the Manufacturing or Automotive industry are highly preferred.</li><li>Proven track record of designing, implementing, and evaluating effective training programs.</li><li>Strong knowledge of adult learning principles and instructional design methodologies.</li><li>High level of communication and presentation skills, with the ability to engage diverse audiences.</li><li>Experience with learning management systems (LMS) and ERP Systems.</li><li>Proficient in MS Office and e-learning software; experience with authoring tools (e.g., Articulate Storyline, Adobe Captivate) is an asset.</li><li>Excellent command of the English language, both verbal and written.</li></ul><br><br>Interested?Apply nowAll jobs<br><p>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>The Firm:</strong><br>Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA. With a commitment to excellence, Arcsen partners with industry giants such as Salesforce, MuleSoft, Tableau, Slack, and Sprout, Certinia, and Splunk, ensuring clients receive top-tier services tailored to their unique needs.<br><strong>About the role</strong><br>Arcsen is a Salesforce implementation partner delivering CRM transformation across retail, automotive, education, airline, and public sector clients in the Middle East. We're hiring a mid-level Business Analyst to join our delivery team and own requirements work end to end across active client engagements - from discovery through to UAT and handover.<br>You'll work alongside solution architects, and technical consultants, translating business needs into clear, buildable Salesforce solutions. This is a hands-on delivery role with room to grow into solution design and presales.<br><strong>Responsibilities</strong>:<br><ul><li>Lead requirements-gathering workshops and discovery sessions with client stakeholders, capturing business processes, pain points, and objectives.</li><li>Produce clear delivery artifacts: BRDs, user stories, process flows (BPMN), data mapping documents, and UAT plans.</li><li>Translate business requirements into functional specifications that solution and technical teams can build against.</li><li>Configure and support Salesforce solutions where needed, and validate that delivered functionality meets requirements.</li><li>Manage UAT cycles - coordinating test scripts, tracking defects, and driving sign-off.</li><li>Maintain backlogs and requirement traceability across the project lifecycle.</li><li>Support presales and scoping activities, including effort estimation and proposal input.</li><li>Act as a communication bridge between client stakeholders and the delivery team throughout the engagement.</li></ul><br><strong>Requirements</strong><br><ul><li>5+ years of business analysis experience, <strong>or</strong> 2+ years working specifically on Salesforce implementations.</li><li>Solid understanding of CRM concepts and at least one Salesforce cloud (Sales, Service, Marketing, or Data Cloud).</li><li>Proven ability to write structured requirements documentation - BRDs, user stories, acceptance criteria.</li><li>Experience facilitating workshops and managing client-facing communication with confidence.</li><li>Familiarity with process modeling (BPMN 2.0 a plus) and Agile delivery.</li><li>Strong analytical thinking and attention to detail.</li><li>Excellent written and spoken English; Arabic is an advantage given our regional client base.</li></ul><br><strong>Nice to have</strong><br><ul><li>Salesforce certifications (Administrator, Business Analyst, or cloud-specific consultant certs).</li><li>Experience with MuleSoft, Agentforce, or data migration projects.</li><li>Exposure to one or more of our core industries (automotive, retail, education, airline, public sector).</li><li>Prior experience at a consulting or implementation partner.</li></ul><br><strong>Benefits</strong><br><strong>Why Arcsen</strong><br><ul><li>Work on high-impact Salesforce transformations for leading regional brands.</li><li>Structured BA practice with frameworks, mentorship, and a clear progression path.</li><li>Exposure across multiple industries and the full Salesforce platform.</li><li>A collaborative team that invests in capability building.</li></ul><ul><li>Attractive packages and performance compensation.</li><li>Full work comfort, ability to work remotely from any place.</li><li>Health insurance package. We care about your health and well-being.</li><li>Paid-time off and holidays. Giving our professionals the flexibility & responsibility to manage their times.</li></ul><br>Arcsen is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.<br>By applying, you give your consent to the processing of your personal data which are necessary to the Personal Data Administrator for the purpose of the recruitment process, and the future recruitment processes. This consent will allow us to contact you in connection with our recruitment. We will process your data for two years.<br> </div>
LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025.<br><br>The value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems.<br><br><strong>Job Description<br><br></strong><ul><li>Provides internal advice, creates concepts and promotes the implementation of activities on the topics of talent management, learning, personnel and management development, LEONI values and cultural development.</li><li>Supports HR and country or site management in the annual talent management cycle - employee development conversations, performance & development conferences, succession planning, etc. , including relevant IT tool support.</li><li>Consults, designs, implements, controls and monitors country-specific development and talent activities, including development diagnostics in collaboration with leaders.</li><li>Designs, implements and manages the country-specific learning offers and programs, including support for the learning management system LMS, is responsible for the national training catalog and supports global learning offers and the implementation of the global learning catalog.</li><li>Assesses and analyses local learning needs according to organizational needs and creates and maintains the relevant annual training plan.</li><li>Plans local learning offers and training courses, manages external training providers - coordination of content, coordination and support in training implementation, billing, overarching relationship management - or carries out training courses itself.</li><li>Supports in coordinating and carrying out global employee surveys, conducts country or site surveys, consolidates results, assists in analyzing results and following up on derived actions.</li><li>Advises, designs, implements, steers and monitors country-specific activities for further cultural development and the LEONI values.</li><li>Ensures the quality of country-specific activities and measures and reports and monitors corresponding key figures.</li><li>Communicates regularly with colleagues from the Global People Development, Leadership & Culture team and the global expert community and supports cross-country projects, activities and the continuous improvement of processes and tools.</li><li>Implementation and further development of local employee retention concepts based on global HR standards.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Bachelor's degree in Business Administration or related field. </li><li>5 to 8 years of experience in a learning and development role.</li><li>Experience in the Manufacturing or Automotive industry are highly preferred.</li><li>Proven track record of designing, implementing, and evaluating effective training programs.</li><li>Strong knowledge of adult learning principles and instructional design methodologies.</li><li>High level of communication and presentation skills, with the ability to engage diverse audiences.</li><li>Experience with learning management systems (LMS) and ERP Systems.</li><li>Proficient in MS Office and e-learning software; experience with authoring tools (e.g., Articulate Storyline, Adobe Captivate) is an asset.</li><li>Excellent command of the English language, both verbal and written.<br><br></li></ul><strong>Additional Information<br><br></strong><em>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br><br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection. <br><br></em>LEONI Wiring Systems Egypt S.A.E.
<p><h4>What you do</h4>
<p>Entry of treatment guarantees into the system.<br>
Checking policies for coverage and completing treatment guarantees up to authorization stage.<br>
Following up on outstanding cases by email and telephone.<br>
Processing of maritime cases.<br>
Reviewing the work queues and preparing for distribution and system management.<br>
Other responsibilities as required and directed by the manager.<br>
Assist in the processing of treatment guarantees.<br>
Assist manager in creation of policies for the department.<br>
Record minutes of team meetings.<br>
Responsibility for health, safety and welfare within team (please refer to the company’s safety statement for full list of responsibilities).<br>
Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p>
<h4>What you bring</h4>
<ul>
<li>Medical / pharmaceutical degree.</li>
<li>Experience in the health insurance industry.</li>
<li>Willingness to develop medical knowledge.</li>
<li>Previous experience in a customer focused role, in an administrative capacity.</li>
<li>Strong knowledge of Microsoft Office (Excel, Word).</li>
<li>Completion or progression towards the diploma in private medical insurance.</li>
<li>Customer focused.</li>
<li>Strong communication skills (verbal and written).</li>
<li>Ability to work effectively within a team environment.</li>
<li>Honesty and integrity.</li>
<li>Ability to work under pressure.</li>
<li>Negotiation skills.</li>
<li>Ability to work on own initiative.</li>
<li>Highly motivated and proactive.</li>
</ul>
<h4>How we hire</h4>
<p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>What we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.<br>
Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.<br>
We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.<br>
We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.<br>
Great to have you on board. Let's care for tomorrow.<br>
At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p></p><p></p>
???????????????????????????????? ???????????????????? ???????????????????????????????????????? | ???????????????????????? ???????????????????????????????? ????????????????????????????<br>???????????????? ????????????????????????????????: ???????????????? ???????? ???????????????????????????? ????????????????????????????????????????????????: ????????????????????????????????????????????????????????????????????-???????????????? | ????????-????????????????<br>NOK Human Capital is hiring an Internal Audit Supervisor on behalf of a leading Egyptian manufacturer specializing in high-quality security and architectural hardware solutions. The Internal Audit Supervisor will lead financial, operational, compliance, and performance audits across the organization. The role is responsible for assessing risks, executing the annual audit plan, evaluating the effectiveness of internal controls, preparing audit reports, and providing guidance and support to the internal audit team to ensure compliance and continuous process improvement<br>Candidates with experience as a Senior Internal Auditor, Audit Supervisor, or Internal Audit Team Leader are encouraged to apply. The position is based on-site in ???????????????? ???????? ???????????????????????????? ????????????????.<br>???????????? ????????????????????????????????????????????????????????????????<br>• Identify and evaluate organizational risks and contribute to the annual audit plan.• Conduct financial, operational, performance, and compliance audits.• Review processes, procedures, documents, and supporting audit evidence.• Identify and document audit findings, risks, and recommendations.• Prepare audit working papers, summary reports, and management presentations.• Communicate audit results through clear and professional written reports.• Provide coaching and guidance to internal audit staff.• Support the preparation and execution of the annual audit plan.<br>????????????????????????????????????????????????<br>• Bachelor’s degree from the Faculty of Commerce.• 5-6 years of experience in internal auditing, accounting, or business analysis.• 1-3 years of experience in Home appliances , Industrial Machinery or Automotive.• Strong knowledge of risk assessment, audit procedures, and report preparation.• Proficiency in Microsoft Word and Power Point. (& Excellent English level is required)• Strong analytical, communication, leadership, and problem-solving skills.• Ability to work on-site in ???????????????? ???????? ???????????????????????????? ????????????????.<br>Benefits:Social & Medical Insurance Profit Share Transportation Allowance
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Firm: Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA.<br> With a commitment to excellence, Arcsen partners with industry giants such as Salesforce, MuleSoft, Tableau, Slack, and Sprout, Certinia, and Splunk, ensuring clients receive top-tier services tailored to their unique needs.<br> About the role Arcsen is a Salesforce implementation partner delivering CRM transformation across retail, automotive, education, airline, and public sector clients in the Middle East.<br> We're hiring a mid-level Business Analyst to join our delivery team and own requirements work end to end across active client engagements — from discovery through to UAT and handover.<br> You'll work alongside solution architects, and technical consultants, translating business needs into clear, buildable Salesforce solutions.<br> This is a hands-on delivery role with room to grow into solution design and presales.<br> Responsibilities : Lead requirements-gathering workshops and discovery sessions with client stakeholders, capturing business processes, pain points, and objectives.<br> Produce clear delivery artifacts: BRDs, user stories, process flows (BPMN), data mapping documents, and UAT plans.<br> Translate business requirements into functional specifications that solution and technical teams can build against.<br> Configure and support Salesforce solutions where needed, and validate that delivered functionality meets requirements.<br> Manage UAT cycles — coordinating test scripts, tracking defects, and driving sign-off.<br> Maintain backlogs and requirement traceability across the project lifecycle.<br> Support presales and scoping activities, including effort estimation and proposal input.<br> Act as a communication bridge between client stakeholders and the delivery team throughout the engagement.<br> Why Arcsen Work on high-impact Salesforce transformations for leading regional brands.<br> Structured BA practice with frameworks, mentorship, and a clear progression path.<br> Exposure across multiple industries and the full Salesforce platform.<br> A collaborative team that invests in capability building.<br> Attractive packages and performance compensation.<br> Full work comfort, ability to work remotely from any place.<br> Health insurance package.<br> We care about your health and well-being.<br> Paid-time off and holidays.<br> Giving our professionals the flexibility & responsibility to manage their times.<br> Arcsen is an equal opportunity employer.<br> We celebrate diversity and are committed to creating an inclusive environment for all employees.<br> Different makes us better.<br> By applying, you give your consent to the processing of your personal data which are necessary to the Personal Data Administrator for the purpose of the recruitment process, and the future recruitment processes.<br> This consent will allow us to contact you in connection with our recruitment.<br> We will process your data for two years.<br> 5+ years of business analysis experience, or 2+ years working specifically on Salesforce implementations.<br> Solid understanding of CRM concepts and at least one Salesforce cloud (Sales, Service, Marketing, or Data Cloud).<br> Proven ability to write structured requirements documentation — BRDs, user stories, acceptance criteria.<br> Experience facilitating workshops and managing client-facing communication with confidence.<br> Familiarity with process modeling (BPMN 2.<br>0 a plus) and Agile delivery.<br> Strong analytical thinking and attention to detail.<br> Excellent written and spoken English; Arabic is an advantage given our regional client base.<br> Nice to have Salesforce certifications (Administrator, Business Analyst, or cloud-specific consultant certs).<br> Experience with MuleSoft, Agentforce, or data migration projects.<br> Exposure to one or more of our core industries (automotive, retail, education, airline, public sector).<br> Prior experience at a consulting or implementation partner.<br></span> </div>
<p><h4>Key responsibilities / What you do:</h4>
<p>Coordinates workflow and meets deadlines.<br>
Evaluates high cost and complicated cases.<br>
Monitors claims handling quality.<br>
Commitment to the process instructions to apply the new induced cost containment processes and follow up on it.<br>
Follows up new joiners training and refreshment sessions.<br>
Follows up scheduling.<br>
Handles data reporting.<br>
AI readiness: works effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p>
<h4>Key requirements / What you bring:</h4>
<ul>
<li>Verbal and written communication skills.</li>
<li>Shows flexibility and excellent interpersonal skills.</li>
<li>Project coordination experience.</li>
<li>Ability to work well with all levels of internal management and staff, as well as outside clients and users.</li>
<li>Ability to train other staff.</li>
<li>Strong negotiation and presentation skills.</li>
</ul>
<h4>How we hire</h4>
<p>Agency statement: Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>Key benefits / What we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p>
<p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p>
<h4>About Allianz Group</h4>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Join us. Let's care for tomorrow.</p>
<h4>Additional information</h4>
<p>Having different strengths, experiences, perspectives and approaches is an integral part of Allianz's company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
Job Purpose The CRM Supervisor is responsible for managing the Customer Relationship Management system and team, ensuring excellent customer experience across sales, service, and aftersales operations while maintaining the premium standards of Mercedes-Benz. The role focuses on improving customer satisfaction, retention, and loyalty.<br>Responsibilities:<br><br>Customer Experience Management<br><br> Ensure all customer interactions meet Mercedes-Benz premium service standards. Monitor customer satisfaction and feedback from surveys and follow-ups. Handle customer complaints and escalations professionally and efficiently. Improve overall customer journey from lead to aftersales service. CRM System Management<br><br> Manage and maintain the dealership's CRM system (e.g., Salesforce CRM or Microsoft Dynamics 365). Ensure accurate customer data entry and database management. Track leads, sales opportunities, and customer interactions. Lead & Customer Follow-Up<br><br> Monitor incoming leads from showroom visits, website inquiries, and marketing campaigns. Ensure sales advisors follow up with leads within the required time. Track lead conversion and improve sales funnel performance. Customer Retention & Loyalty<br><br> Manage customer retention programs. Track service reminders, warranty follow-ups, and maintenance campaigns. Ensure customers return for after-sales service and vehicle upgrades. Reporting & Analytics<br><br> Prepare regular CRM reports including: Lead conversion rates Customer satisfaction (CSI) Complaint resolution time Service retention Analyze customer data to identify sales opportunities and customer trends. Team Supervision<br><br> Supervise CRM coordinators or call center agents. Train team members on CRM processes and customer communication. Monitor call quality and follow-up performance. Coordination with Departments<br><br>Work closely with: Sales Department Service & Aftersales Marketing Team<br><br>Requirements<br><br> Bachelor's degree in Business Administration, Marketing, or related field 3-5+ years experience in CRM or customer service in automotive Experience with premium brands is preferred Strong knowledge of dealership operations (sales & aftersales)
We are seeking a motivated and detail-oriented PPF Installer to join our dynamic team! In this role, you will be responsible for professionally applying Paint Protection Film (PPF) to vehicles, ensuring a flawless finish that enhances both appearance and protection. This position offers an exciting opportunity to work hands-on with automotive enthusiasts, utilizing your technical skills and attention to detail to deliver exceptional results. If you thrive in a fast-paced environment and take pride in your craftsmanship, this is the perfect role for you! Job Responsibilities Prepare vehicle surfaces by cleaning and masking areas to ensure optimal PPF application. Measure and cut PPF sheets accurately using hand tools and templates. Use power tools safely to trim, shape, and install film precisely onto vehicle surfaces. Apply PPF smoothly and evenly, ensuring no bubbles, wrinkles, or imperfections. Perform heavy lifting when handling large or bulky film rolls and vehicle parts. Conduct quality checks post-installation to verify flawless coverage and adhesion. Maintain a clean and organized workspace, adhering to safety protocols at all times. Skills Strong mechanical knowledge to understand vehicle surfaces and film application techniques. Proficiency with hand tools such as squeegees, knives, and measuring tapes. Experience operating power tools safely for trimming and fitting purposes. Ability to lift heavy objects comfortably and safely throughout the workday. Excellent attention to detail to ensure high-quality installation standards. Good communication skills for collaborating with team members and explaining procedures. Willingness to learn new techniques and stay updated on industry best practices.
<p><h4>After sales support – policy administrator</h4>
<p>The after sales support – policy administrator manages the tasks related to controlling data-entry, data-analysis, card-printing/processing information to ensure that the quality standards set by the clients are closely met, in terms of accuracy and turn-around time.</p>
<h4>Key responsibilities / what you do:</h4>
<ul>
<li>Manages inclusion/changes of pricelists, medical networks to the client scheme and database system.</li>
<li>Manages communication with the payers for prices clarification also with rest of internal stakeholders (claims, pre-cert—etc.) and any further medical inquiries.</li>
<li>Maintains high quality outputs of pricelists and network updates as communicated from the payer to satisfy clients’ preset standard of service and avoid any claims’ leakage.</li>
<li>Issues periodic or daily report on performance.</li>
<li>Meets further complex requirements, such as new enhancements.</li>
<li>Keeps accurate records on the various activities for internal and external review.</li>
</ul>
<p><strong>AI readiness</strong><br>
Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p>
<h4>Key requirements / what you bring:</h4>
<ul>
<li>Bachelor’s degree (medical background is a plus)</li>
<li>2+ years experience in TPA hospitals or medical centers exposure a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
</ul>
<h4>How we hire</h4>
<p><strong>Agency statement</strong><br>
Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>Key benefits / what we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p>
<p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Join us. Let's care for tomorrow.</p></p><p></p>
Location: Methode Electronics Egypt – Nasr City Department: Customer Service / Supply Chain Job Purpose Manage customer demand and orders from receipt through delivery, ensuring accurate planning, effective stakeholder coordination, and timely fulfillment in line with customer requirements. Key Responsibilities Receive, review, and process customer orders and demand forecasts. Analyze customer demand and translate it into clear order and delivery requirements. Coordinate with Planning, Production, Logistics, Warehouse, Quality, and Sales teams to ensure order fulfillment. Monitor order status, production availability, and delivery schedules. Proactively identify supply or delivery risks and communicate corrective actions to customers and internal stakeholders. Maintain accurate customer orders, schedules, and related data in the company’s systems. Provide customers with regular updates regarding order status, delivery dates, shortages, or changes. Support demand-planning activities by monitoring forecast changes and highlighting significant fluctuations. Handle customer inquiries, complaints, and order-related issues professionally and promptly. Track customer-service KPIs, including on-time delivery, backlog, order accuracy, and customer satisfaction. Build strong working relationships with customers and cross-functional teams. Qualifications and Experience Bachelor’s degree in Business Administration, Supply Chain, Logistics, Commerce, or a related field.2–4 years of experience in customer service, order management, demand planning, or supply-chain coordination. Experience in the automotive or manufacturing industry is strongly preferred. Excellent command of written and spoken English. Strong knowledge of Microsoft Excel; experience with ERP systems is preferred. Strong analytical, planning, communication, and problem-solving skills. Ability to manage multiple priorities and work effectively in a fast-paced environment. Customer-focused, proactive, detail-oriented, and capable of working across different functions.
<ul><li><p>Respond to customer inquiries by phone, email, and other channels in a timely, professional manner.</p></li><li><p>Handle incoming and outgoing calls to assist customers and provide accurate information about services.</p></li><li><p>Follow up with potential customers and maintain continuous communication to convert leads into clients.</p></li><li><p>Monitor and follow up on customer bookings to ensure smooth, timely service delivery.</p></li><li><p>Conduct customer satisfaction surveys after service completion and document feedback.</p></li><li><p>Present and promote company services to corporate clients.</p></li><li><p>Maintain and update customer records and interactions in the system.</p></li><li><p>Handle customer complaints efficiently and escalate when necessary.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Previous experience in tele-sales, call centers, automotive services, real estate, or premium retail.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Ability to handle complaints professionally and stay composed under pressure.</p></li><li><p>Strong organizational and follow-up skills.</p></li><li><p>Basic computer skills (MS Office).</p></li><li><p>Good working knowledge of Arabic; English is a plus.</p></li><li><p>Familiarity with CRM tools (HubSpot, Zoho, or similar).</p></li></ul><p></p>