Al Nakheel Hygienic Paper Manufacturing jobs

<ul> <li> <p>Follow up the production process of the shifts.</p> </li> </ul> <ul> <li> <p>Execute the received Production plan.</p> </li> </ul> <ul> <li> <p>Perform all the demanded duties to develop the production process and follow the production projects that are handled to him.</p> </li> </ul> <ul> <li> <p>Follow up and close the production orders using the specific forms.</p> </li> </ul> <ul> <li> <p>Follow up the implementation specific systems of the company ( ISO 9002, 14001 ) which is related to the Production Department.</p> </li> </ul> <ul> <li> <p>Perform projects that are handled to him and prepare a report on all its stages.</p> </li> </ul> <ul> <li> <p>Assist in all Production plans processes.</p> </li> </ul> <ul> <li> <p>Co-operate and assist the Production Manager to increase the efficiency of the production.</p> </li> </ul> <ul> <li> <p>Working to achieve the OEE and yield target according to the annual budget.</p> </li> </ul> <ul> <li> <p>Optimize the SW consumption to achieve the target.</p> </li> </ul> <ul> <li> <p>Working on the machine speed to be maximum in each SKU with good runability.</p> </li> </ul> <ul> <li> <p>Achieve Zero SQI (Serious Quality Incident).</p> </li> </ul> <ul> <li> <p>Achieve Zero fire incident.</p> </li> </ul> <ul> <li> <p>Achieve zero recordable incident.</p> </li> </ul> <ul> <li> <p>Follow up the implementation of the production plans.</p> </li> </ul> <ul> <li> <p>Ensure that the needed raw and chemical materials are available for his shift.</p> </li> </ul> <ul> <li> <p>Ensure the quality of the production.</p> </li> </ul> <ul> <li> <p>Participate in setting the production maintenance plan.</p> </li> </ul> <ul> <li> <p>Participate in training and increasing the efficiency of the workers.</p> </li> </ul> <ul> <li> <p>Cooperate with the electrical maintenance dept in following up the DCS to guarantee the highest efficiency for the system.</p> </li> </ul> <ul> <li> <p>Monitor the using of raw materials efficiently and prepare the needed reports to the Production Manager.</p> </li> </ul> <ul> <li> <p>Ensure the high quality of the products during his shifts through revising the production circumstances.</p> </li> </ul> <ul> <li> <p>Co-ordinate with all the depts. to guarantee the efficiency and high productivity taking the highest advantage of the lines and increasing the production rations on all the production lines.</p> </li> </ul> <ul> <li> <p>Lead and monitor his subordinates.</p> </li> </ul> <ul> <li> <p>Ensures the implementation and adherence to approved health, safety, environment and quality procedures and systems that protect Company staff and assets.</p> </li> </ul> <ul> <li> <p>Follow the safety instructions in all times and in all circumstances.</p> </li> </ul> <ul> <li> <p>Raise the IWS skill matrix.</p> </li> </ul>

<p> Sales Implementation: Follow up on Existing customers and proceed with their monthly orders and ensure satisfying their needs and handling their requirements.</p> <p> Sales Force update</p> <p>Update customers data base (contacts from different divisions, Address of branches, address of head office etc.</p> <p>Attach all customers proposals and contracts on SF system.</p> <p> </p> <p> Order Management:</p> <p>- Applying discounts on Salesforce system and sync customer prices with system prices before making any orders</p> <p>- Revising customer contract and prices on system before proceeding with any orders with the customers</p> <p>- Making orders right away on Sales Force System once the customer send it.</p> <p>- Make sure that the customer doesn t have any pending payments and report back to the sales account manager</p> <p>- Communicate with the customer that he needs to follow with the account manager regarding the hold order</p> <p>- Once order released from credit team, the candidate should Follow up with the process to make sure order reached</p> <p>the distribution phase</p> <p>- Make sure the order to be delivered within the company SLA and customer is well communicated and well satisfied</p> <p>- In case of missing SKUs, the candidate should report to sales team to align with customer then he/she will</p> <p>Job Description</p> <p>implement the new orders based on the new agreement</p> <p> Reporting and Analysis:</p> <p>Revising Daily Sales Report and report achievements to his/her direct manager</p> <p>Revising hold orders and communicate with the sales team</p> <p>Weekly report with all customers orders and customers didn t order</p> <p>Weekly Revision on printed SKUs and stocks on ground for the customers</p> <p> Customer Satisfaction and Complaints:</p> <p>Responsible for handling customer complaints in efficient and professional manner within FS policies and systems.</p> <p>Responsible for coordinating with own manager to measure and analyse customer satisfaction and implement necessary</p> <p>actions required.</p>

<p>Sales Implementation: Follow up on Existing customers and proceed with their monthly orders and ensure satisfying their needs and handling their requirements.</p> <p> Sales Force update</p> <p>Update customers data base (contacts from different divisions, Address of branches, address of head office etc.</p> <p>Attach all customers proposals and contracts on SF system.</p> <p> </p> <p> Order Management:</p> <p>- Applying discounts on Salesforce system and sync customer prices with system prices before making any orders</p> <p>- Revising customer contract and prices on system before proceeding with any orders with the customers</p> <p>- Making orders right away on Sales Force System once the customer send it.</p> <p>- Make sure that the customer doesn t have any pending payments and report back to the sales account manager</p> <p>- Communicate with the customer that he needs to follow with the account manager regarding the hold order</p> <p>- Once order released from credit team, the candidate should Follow up with the process to make sure order reached</p> <p>the distribution phase</p> <p>- Make sure the order to be delivered within the company SLA and customer is well communicated and well satisfied</p> <p>- In case of missing SKUs, the candidate should report to sales team to align with customer then he/she will</p> <p>implement the new orders based on the new agreement</p> <p> Reporting and Analysis:</p> <p>Revising Daily Sales Report and report achievements to his/her direct manager</p> <p>Revising hold orders and communicate with the sales team</p> <p>Weekly report with all customers orders and customers didn t order</p> <p>Weekly Revision on printed SKUs and stocks on ground for the customers</p> <p> Customer Satisfaction and Complaints:</p> <p>Responsible for handling customer complaints in efficient and professional manner within FS policies and systems.</p> <p>Responsible for coordinating with own manager to measure and analyse customer satisfaction and implement necessary</p> <p>actions required.</p>

<p> <strong> Achieving Company Targets:</strong> </p> <ul> <li> <p>Drive the achievement of company targets and lead the team to consistently meet and exceed these goals. </p> </li> </ul> <p> <strong>Strategies Plans &amp; Budgets:</strong> </p> <ul> <li> <p>Develops and gains agreement to sales strategies, plans and budgets to support the implementation and realisation of agreed corporate sales objectives, hence Channel strategies. </p> </li> </ul> <ul> <li> <p>Submits monthly forecast of Fine Solutions portfolio, and tracks performance. </p> </li> </ul> <p> <strong>Product portfolio, Pricing:</strong> </p> <ul> <li> <p>Provides input and participates in the development of pricing, discount and marketing strategies in conjunction with Marketing, to ensure competitiveness and profitability. </p> </li> </ul> <ul> <li> <p>Constantly reviews portfolio as Fine Solutions is a dynamic market; while ensuring production flexibility. </p> </li> </ul> <ul> <li> <p>Ensure profitable acquisition of new clients </p> </li> </ul> <ul> <li> <p>Manage the GP of existing &amp; new clients to match with department target GP% &amp; Value </p> </li> </ul> <p> <strong>Customer Service &amp; Relationship</strong> </p> <ul> <li> <p>Oversees all aspects of customer relationship activities including development of customer database and contacts in order to ensure strong client relationships convert into retained customers and growth in market share. </p> </li> </ul> <ul> <li> <p>Enforces a customer centric culture in team, to reach and surpass customer satisfaction. </p> </li> </ul> <p> </p> <p> </p> <p> <strong>Sales Collection:</strong> </p> <ul> <li> <p>Ensure the collection of their customers Debits and in case of any payments troubles out of the hands of the salesperson and he is completed all the required legal papers with the customers; the total case will be delegated to the legal department. </p> </li> </ul> <ul> <li> <p>Provides support for the implementation of Health and Safety policies, procedures, and practices that create and instill an organizational culture that recognizes employee safety and health issues. </p> </li> </ul> <p> <strong>Recruiting and building the team</strong> </p> <ul> <li> <p>Interviewing, and selecting candidates to build a high-performing sales team. </p> </li> </ul> <ul> <li> <p>Onboard new team members, providing training on sales strategies. </p> </li> </ul> <ul> <li> <p>Ensure the team has the necessary resources, tools, and support to achieve sales goals. </p> </li> </ul> <ul> <li> <p>Identify high-potential team members for future leadership roles. </p> </li> </ul> <p> <strong>Performance Evaluation</strong> </p> <ul> <li> <p>Set clear performance goals and KPIs aligned with company objectives. </p> </li> </ul> <ul> <li> <p>Conduct regular one to one meetings to assess progress, provide feedback, and set new targets. </p> </li> </ul> <ul> <li> <p>Monitor individual and team sales metrics, identifying areas for improvement and implementing development plans. </p> </li> </ul> <ul> <li> <p>Provide constructive feedback and address performance issues proactively to ensure the team meets its targets. </p> </li> </ul> <p> </p>

<p>Send out notices to overdue accounts.</p> <p> Make personal visits to Collect payments and post to accounts.</p> <p> </p> <p> Reach out to customers with unpaid debt and attempt to collect from them.</p> <p> </p> <p> Maintain files on the financial status of accounts.</p> <p> </p> <p> Keep track of delinquent accounts and compile reports on them for management.</p> <p> </p> <p> Set up repayment plans according to ability to pay.</p> <p> </p> <p> Advise customers of default consequences and debt repayment policies.</p> <p> </p> <p> Ensure all customer information is correct, including phone numbers and addresses.</p> <p> </p> <p> Negotiate credit extensions.</p> <p> </p> <p> Prepare statements for the credit department.</p> <p> </p> <p> Co-work with credit department on reconciliations</p>

<p>Sales Implementation:</p> <p> Follow up on all customers and conduct regular visits to ensure satisfying their needs and handling their requirements. Pursue new businesses and demonstrate product portfolio to potential clients. Responsible on conducting sales visits and or sales calls (telesales) as instructed by his direct supervisor in order to achieve the sales target. Introduce new products. New categories to the customer data base assigned by the direct manager</p> <p> Sales Force update</p> <p>Update customers data base and new customers on sales force periodically (contacts from different divisions, Address</p> <p>of branches, address of head office etc.</p> <p>Attach all customers proposals and contracts on SF system</p> <p> </p> <p> New Customers:</p> <p>Responsible for achieving the sales targets and plans in relation to soliciting and establishing supply agreements with</p> <p>potential customers in line with own department strategy and plans.</p> <p>Responsible for building close relationships with potential and new customers to ensure satisfying needs.</p> <p> </p> <p>Market research: Update the management with the latest market insights regarding new products launched in the market, prices, competitors etc.</p> <p> Order Management:</p> <p>Applying discounts on Salesforce system and sync customer prices with system prices before making any orders</p> <p>Making orders right away on Sales Force System once the customer send it.</p> <p>Make sure that the customer doesn t have any pending payments</p> <p>Follow up with the credit policy and process to make sure order reached the distribution phase</p> <p>Make sure the order to be delivered within the company SLA</p> <p> Collection:</p> <p>Responsible for managing all customers overdue and coming due amounts</p> <p>Revise the monthly overdue and provision for the customers data base assigned from his/her direct manager</p> <p>Solve any pending issues related to customer payment</p> <p> Reporting and Analysis:</p> <p>Revising Daily Sales Report and report achievements to his/her direct manager</p> <p>Forecasting next month Sales amounts and per SKU.</p> <p> </p> <p> Customer Satisfaction and Complaints:</p> <p>Responsible for handling customer complaints in efficient and professional manner within FS policies and systems.</p> <p>Responsible for coordinating with own manager to measure and analyse customer satisfaction and implement necessary</p> <p>actions required.</p> <p> </p> <p> </p>

<p>Enter, process, and follow up customer orders from creation until successful delivery within agreed timelines. Respond to customer inquiries during official working hours regarding order status, delivery schedules, product availability, invoices, and other operational matters, ensuring timely and professional communication. For customer requests outside official working hours, the assigned Account Manager/Sales Representative will remain the primary point of contact. Track orders from creation to final delivery and proactively communicate delays, risks, and required actions. Follow up on blocked, partially released, and pending orders, coordinating with Credit, AR, Supply Chain, and other stakeholders while keeping the Sales Team informed. Follow up on customer returns, track return reasons, and ensure proper system closure and completion of all related actions. Coordinate the creation and activation of new SKUs and support related business requirements. Collaborate with Sales, Finance, Supply Chain, Logistics, AR, and Credit Teams to resolve operational issues and ensure smooth order fulfillment. Monitor inventory levels, forecast consumption, unavailable items, and communicate potential shortages or delivery risks while proposing available alternatives where applicable. Process Cash Before Delivery (CBD) orders and follow up until payment validation and order release are completed. Process and follow up on free-product requests. Coordinate and follow up on operational customer complaints, including delivery issues, quantity discrepancies, invoice discrepancies, damaged products, service-related concerns, and other operational issues, ensuring timely resolution and communication to all stakeholders. Administer customer contracts in accordance with the approved Contract Administration Process, including maintaining records, tracking validity dates, monitoring renewals, coordinating documentation, and ensuring all signed agreements are properly archived and accessible. Escalate any risks that may impact sales targets, customer satisfaction, business continuity, or operational performance, providing clear background, impact assessment, and recommended actions. Support the preparation and maintenance of operational reports and dashboards as assigned, contributing to overall team visibility and performance tracking. Manage dispenser requests by creating and processing all required transactions within the system, following up through the approval and execution stages, and ensuring readiness for customer implementation. Prepare and process all customer-related collection delegations, authorization letters, and supporting documentation required to facilitate collections and related business transactions.</p>

<p>Key Responsibilities: Up-to-date CIL &amp; Centerline parameters. Cause model in place. PM and Process Control Strategy exist. Know quality standards for her/his technology area. 80% of the time spent on the floor (coaching, observing and troubleshooting). Become a technical expert for his/her technology area. Own Operational Skill Block for technology area and train &amp; qualified operators. Actively participate in DDS (helps to analyze data, formulate actions and set priorities for the day). Coach and qualify equipment owners. Set workplace standards and coach others to follow it. Use change management process in his/her technology area. Share and reapply learning with/from other PE in his/her technology area internally and externally. Provide input to Current Operational Assessment for his technology area. Provide input and participate to design reviews of her/his technology area. Participate in start-up activities (meeting, IQOQ, FIT, etc.) for her/his technology area. Participate as trainee/trainer in TT&amp;T activities for new project in her/his technology area. Participate in corporate training and other training as per skill matrix. Responsibilities according to RACI matrix currently adopted in FINE Egypt.</p>

<p>1. Fleet Management: Oversee daily fleet operations, ensuring all vehicles and equipment are in optimal condition. Monitor fleet utilization and work to improve operational efficiency. 2. Vehicle and Forklifts Maintenance: Conduct preventive and corrective maintenance for vehicles, including cars and cranes. Diagnose and troubleshoot equipment issues and oversee repair processes. Collaborate with maintenance teams to ensure timely and effective maintenance. 3. Inventory and Spare Parts Management: Ensure availability of necessary spare parts for forklifts. Maintain accurate records of maintenance schedules, repairs, and spare parts inventory. 4. Safety and Compliance: Ensure all fleet operations comply with safety regulations and industry standards. Conduct regular safety inspections and implement best practices for fleet safety. 5. Reporting and Documentation: Prepare regular reports on fleet performance, maintenance costs, and utilization. Maintain accurate documentation for all maintenance activities and fleet-related records.</p>

<p>Under shipping &amp; Backorder daily Follow up.</p><p>Re pick sales orders needs after receiving the stock as per requested from sales team.</p><p>Receive all sales orders - Pick allocation - prepare the final file by SKU and send to Sales and distribution Hemma Commission ( MT/PH/Mansour fine Team/E-commerce/MT collector MS&amp;P).</p><p>Follow up distributor s orders (Under ship/Shipped/Back order) Per warehouse.</p><p>Checks debit, promotion, discounts and special price per period.</p><p>Analyse the Sales Forecast performance Vs. Target (volume- value).</p><p>Review the prices and the Booklet with sales orders as per the channel or customer.</p><p>Analyse the Sales Forecast performance Vs. Target (volume- value).</p><p>Provide daily, weekly, and monthly activity analysis to report item performance.</p>

<p>Achieving Company Targets: Drive the achievement of company targets and lead the team to consistently meet and exceed these goals. Strategies Plans &amp; Budgets: Develops and gains agreement to sales strategies, plans and budgets to support the implementation and realisation of agreed corporate sales objectives, hence Channel strategies. Submits monthly forecast of Fine Solutions portfolio, and tracks performance. Product portfolio, Pricing: Provides input and participates in the development of pricing, discount and marketing strategies in conjunction with Marketing, to ensure competitiveness and profitability. Constantly reviews portfolio as Fine Solutions is a dynamic market; while ensuring production flexibility. Ensure profitable acquisition of new clients Manage the GP of existing &amp; new clients to match with department target GP% &amp; Value Customer Service &amp; Relationship Oversees all aspects of customer relationship activities including development of customer database and contacts in order to ensure strong client relationships convert into retained customers and growth in market share. Enforces a customer centric culture in team, to reach and surpass customer satisfaction. Sales Collection: Ensure the collection of their customers Debits and in case of any payments troubles out of the hands of the salesperson and he is completed all the required legal papers with the customers; the total case will be delegated to the legal department. Provides support for the implementation of Health and Safety policies, procedures, and practices that create and instill an organizational culture that recognizes employee safety and health issues. Recruiting and building the team Interviewing, and selecting candidates to build a high-performing sales team. Onboard new team members, providing training on sales strategies. Ensure the team has the necessary resources, tools, and support to achieve sales goals. Identify high-potential team members for future leadership roles. Performance Evaluation Set clear performance goals and KPIs aligned with company objectives. Conduct regular one to one meetings to assess progress, provide feedback, and set new targets. Monitor individual and team sales metrics, identifying areas for improvement and implementing development plans. Provide constructive feedback and address performance issues proactively to ensure the team meets its targets.</p>

<p>Identify and eliminate losses related to material handling, inventory movements, equipment breakdowns, and process failures. Improve warehouse productivity and operational efficiency through continuous process optimization. Identify and reduce quality losses across warehouse processes. Establish, maintain, and continuously improve standardized warehouse processes and operating practices. Ensure the effective implementation and appropriate use of RTT DMSs to monitor warehouse performance and drive improvement initiatives. Analyze operational performance data to identify gaps, losses, and improvement opportunities. Conduct root-cause analysis and implement effective corrective and preventive actions. Work closely with Warehouse Operations and relevant cross-functional teams to implement process improvements. Drive continuous improvement initiatives across warehouse operations, focusing on safety, quality, cost, service, and productivity. Monitor the sustainability and effectiveness of implemented improvements and ensure adherence to established standards.</p>