Elastic Search Jobs in Egypt

<p><strong><em><u>Role purpose:</u> </em></strong></p><p><br></p><p>Support the applications used across TMR retail stores and help prepare new stores for opening. The role will provide day-to-day support for Microsoft Dynamics 365, POS systems, and other store applications.</p><p><br></p><p><strong><em><u>Key responsibilities:</u></em></strong></p><p><br></p><ul><li>Support store teams with application issues, investigate incidents, and coordinate resolution with internal teams and vendors.</li><li>Support Microsoft Dynamics 365 retail processes, including POS transactions, pricing, promotions, inventory, and returns.</li><li>Test application setup, devices, and key store processes before new store openings.</li><li>Assist with store launches and provide on-site or remote support during the opening period.</li><li>Set up and maintain application users, access permissions, and store configurations in line with approved procedures.</li><li>Test system changes and updates, document issues, and follow through until they are resolved.</li><li>Train store users and prepare simple guides for common tasks.</li><li>Monitor recurring issues and recommend improvements to store operations.</li></ul><p><br></p><p><strong><em><u>Requirements:</u></em></strong></p><p><br></p><ul><li>3–4 years of experience in retail application support, POS support, or a similar role.</li><li>Hands-on experience supporting Microsoft Dynamics 365 and retail store applications.</li><li>Understanding of retail processes, including sales, returns, pricing, and inventory.</li><li>Experience supporting store openings or application rollouts.</li><li>Strong troubleshooting, communication, and coordination skills.</li><li>Ability to support multiple stores and respond to urgent operational issues.</li><li>Good command of English.</li></ul><p><br></p>

<ul><li><p>Execute end-to-end procurement processes, ensuring accuracy in data recording and communication with internal users, vendors, and suppliers.</p></li><li><p>Supervise Information Technology inventory and monitor vendor management.</p></li><li><p>Operational Induction to the new team member.</p></li><li><p>Creating / Updating Documentation, knowledge database and SOP's.</p></li><li><p>Attend S1 User calls, High Priority &amp; Level 2 calls.</p></li><li><p>Take over unresolved calls if L1 support engineers are busy with other calls and resolve. In case of non-resolution, escalate to concerned stakeholders / vendors.</p></li><li><p>Ensure calls are updated with meaningful &amp; correct data and on time.</p></li><li><p>Follow-up on the activities assigned to desktop team on the floor.</p></li><li><p>Verify the Helpdesk related report, ensure timely outage communication (SMS/Mail).</p></li><li><p>TL should review the quality of the tickets logged/updated in Service Desk as well as in Service Center.</p></li><li><p> End-user Communication (incase of delays, updates, etc).</p></li><li><p>Timely Submission of Desktop related activities.</p></li><li><p> Maintains integrity, security and confidentiality of all sensitive information and the physical security of the customer operations.</p></li><li><p>Informs Management of security&nbsp;breaches.</p></li><li><p>Adheres to "Standards of Business conduct".</p></li><li><p>Awareness of Information sharing.</p></li><li><p>Adhere to the organization’s environment, health, and safety policies, objectives, and guidelines.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>2 - 4 years of experience.</p></li><li><p>Bachelor's degree in Computer Science / Information System.</p></li><li><p>CCNA and MCSA certifications are a bonus point.</p></li><li><p>Good understanding of ticketing tools, network and inventory management.</p></li><li><p>English is a must.</p></li><li><p>Excellent verbal, written communication and interpersonal skills.</p></li><li><p>Must be able to effectively handle multiple projects simultaneously in a deadline driven environment.</p></li></ul><p></p>

Key Responsibilities<br>Project Planning & Scope Definition: Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.<br>Resource & Budget Management: Estimate the resources and participants needed to achieve project goals and manage project budgets and resource allocation.<br>Execution & Delivery: Plan and schedule project timelines and milestones using appropriate tools (e.g., Agile, Scrum, Waterfall).<br>Risk & Issue Management: Identify, assess, and minimize risks throughout the project lifecycle; develop mitigation and contingency plans.<br>Stakeholder Communication: Effectively communicate project expectations and updates to team members and stakeholders in a timely and clear fashion.<br>Quality Assurance: Ensure project outputs meet technical standards and quality requirements through rigorous testing and review.<br>Qualifications & Requirements<br>Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.<br>Experience: 5+ years of experience in project management within an IT or tech environment.<br>Certifications: PMP (Project Management Professional), Certified Scrum Master (CSM), or Prince2 certification strongly preferred.<br>Skills: Proficiency with project management tools (e.g., Jira, Asana, MS Project), strong leadership skills, risk assessment, budget management, and deep understanding of the Software Development Life Cycle (SDLC).

<p>Create, modify, disable, and manage user accounts across Active Directory, Microsoft Entra ID (Azure AD), Microsoft 365, and business applications. Manage user permissions, security groups, shared mailboxes, and access requests in accordance with company policies. Support employee onboarding and offboarding, including account provisioning, access management, and IT asset allocation. Perform system updates, software deployments, security patches, and firmware upgrades. Monitor IT systems and infrastructure health and proactively resolve performance and reliability issues. Troubleshoot and resolve hardware, software, network, and user access issues. Maintain accurate IT documentation, user records, and system configurations. Follow IT security policies and best practices to ensure secure and reliable operations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>2 3 years of experience in IT Operations, System Administration, or a related role.</li><li>Hands-on experience with Active Directory, Microsoft Entra ID, and Microsoft 365 .</li><li>Good understanding of user access management, permissions, security groups, and IT support processes.</li><li>Basic knowledge of Windows Server, networking, system troubleshooting, and IT security.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Good communication and teamwork skills.</li></ul><p>Hybrid Working Model Social and Medical Insurance Flexible working Environment Transportation</p>

???? ???? WE’RE HIRING |Senior IT SALES ⚠️ IMPORTANT ELIGIBILITY REQUIREMENT Candidates must have proven sales experience within the Information & Communication Technology (ICT) industry, preferably in IT Infrastructure, Networking, Cybersecurity, or related technology solutions.???? Company: Technopedia.io???? Location: Heliopolis, Cairo – On-Site Only???? Working Hours: 10:00 AM – 6:00 PM???? Working Days: 6 days/week – Friday Off | Saturday is a Working Day???? Reports To: Sales Section Head Technopedia.io is looking for an experienced Senior IT SALES to lead, coach, and drive the performance of our B2B sales team. This is a hands-on sales role, not an individual sales position. The successful candidate will be accountable for team performance, target achievement, pipeline development, sales discipline, and customer growth.<br>???? Key Responsibilities•develop the sales team to achieve individual and section targets.• achieve sales targets, KPIs, activities, and action plans.• Manage the sales pipeline, opportunity reviews, conversion, and forecasting.• Identify performance gaps and take appropriate corrective actions.• prospecting, account development, upselling, cross-selling, negotiation, and closing.• Support strategic and complex sales opportunities when required.• Ensure accurate and disciplined CRM usage and follow-up.• Maintain strong customer relationships and support escalations when necessary.• Coordinate with Pre-Sales, Technical, Support, Procurement, and other internal teams.• Follow sales forecasts and performance reports to the Sales Section Head .• Build a culture of accountability, customer focus, teamwork, and target achievement.<br>✅ MUST-HAVE REQUIREMENTS???? Bachelor’s degree is mandatory.???? 4+ years of B2B sales experience.????2+ Years Relevant experience in the IT / ICT / Technology Solutions industry is required.???? Strong experience in pipeline management, forecasting, CRM, account management, negotiation, and closing.???? Proven track record of achieving sales targets .???? Strong Soft skills , Time Management , communication, and relationship-building skills.???? Excellent command of English and MS Office.???? Must be able to work on-site in Heliopolis, 6 days per week, including Saturday.<br>⚠️ PLEASE DO NOT APPLY IF:❌ Your sales experience is entirely outside the IT/ICT/Technology industry.❌ You have less than 4 years of relevant B2B sales experience 2 at least in ICT section .❌ You are looking for a remote or hybrid position.❌ You cannot work 6 days per week or cannot work on Saturdays.❌ You are not able to work on-site in Heliopolis, Cairo.<br>Who Fits This Role? A results-driven sales leader who can develop people, enforce sales discipline, build a healthy pipeline, strengthen customer relationships, and consistently turn opportunities into revenue. If you meet the above requirements and are ready to lead a performance-driven B2B technology sales team, we’d like to hear from you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>ABOUT THE ROLE We are looking for a mid-senior level IT professional to join our IT team and take ownership of day-to-day IT operations, user support, systems administration, and security across the organization.<br> This role is ideal for someone who is comfortable working independently, troubleshooting complex technical issues, managing Microsoft 365 environments, supporting end users, and working with external vendors and technology partners.<br> The successful candidate should be both hands-on and proactive, with a strong focus on improving IT processes, security, and the overall employee experience.<br> KEY RESPONSIBILITIES IT Operations &amp; Systems Administration · Administer and support Microsoft 365, Entra ID, Exchange Online, SharePoint, OneDrive, Teams, and related services.<br> · Manage user accounts, licenses, groups, permissions, MFA, and access controls.<br> · Support Windows and macOS devices, including configuration, troubleshooting, software deployment, and lifecycle management.<br> · Manage endpoint management and monitoring tools such as Datto RMM, Intune, or equivalent platforms.<br> · Support networking infrastructure, including Wi-Fi, switches, VPNs, firewalls, DNS, DHCP, and related services.<br> · Maintain IT systems, documentation, configurations, and asset records.<br> · Assist with server, cloud, and infrastructure projects as required.<br> End User Support · Provide Tier 2/Tier 3 technical support for hardware, software, networking, Microsoft 365, and business applications.<br> · Troubleshoot complex issues that cannot be resolved through standard helpdesk procedures.<br> · Support executives and senior leadership with a high level of professionalism and responsiveness.<br> · Assist users with onboarding, offboarding, device setup, application access, and account configuration.<br> · Provide remote and occasional onsite support.<br> · Develop and maintain internal knowledge base articles and technical documentation.<br> Cybersecurity · Assist with implementation and maintenance of IT security controls.<br> · Monitor and respond to security alerts and suspicious activity.<br> · Manage and troubleshoot MFA, conditional access, endpoint security, email security, and access controls.<br> · Support email security platforms such as Barracuda, Mimecast, or equivalent.<br> · Assist with phishing investigations, email quarantine, malware alerts, and security incidents.<br> · Help maintain security policies and ensure users follow IT security best practices.<br> · Participate in security awareness and cybersecurity training initiatives.<br> IT Projects · Participate in and lead technical projects from planning through implementation.<br> · Assist with Microsoft 365 migrations, tenant migrations, domain/DNS changes, application deployments, and infrastructure upgrades.<br> · Evaluate new technologies and make recommendations based on business requirements.<br> · Work with vendors, MSPs, software providers, and consultants.<br> · Create project documentation and ensure successful handover into IT operations.<br> Automation &amp; Process Improvement · Identify repetitive IT tasks and opportunities for automation.<br> · Develop and maintain workflows using tools such as Power Automate, PowerShell, or similar technologies.<br> · Improve onboarding, offboarding, access management, software deployment, and IT support processes.<br> · Develop standardized procedures and documentation to improve operational efficiency.<br> Bachelor from computer science or any other related field 3+ years of experience in IT support, systems administration, IT operations, or a related role.<br> Strong experience supporting Microsoft 365 and Entra ID.<br> Experience administering Windows environments and supporting macOS devices.<br> Strong troubleshooting and problem-solving skills across hardware, software, networking, and cloud services.<br> Experience with endpoint management/RMM platforms.<br> Working knowledge of networking concepts including TCP/IP, DNS, DHCP, VPNs, Wi-Fi, and firewalls.<br> Experience with cybersecurity tools and best practices.<br> Strong understanding of identity and access management, MFA, and least-privilege principles.<br> Experience with PowerShell or another scripting/automation language.<br> Strong written and verbal communication skills.<br> Ability to work independently and prioritize competing requests.<br> Fluent in English and Arabic Manage 30+ persons to include UAE and Egypt team across different time zones (MENA, Europe, Asia) The ideal candidate is someone who: · Thinks beyond simply closing tickets and looks for the root cause of problems.<br> · Can independently troubleshoot and resolve technical issues.<br> · Is comfortable taking ownership of IT systems and projects.<br> · Has strong attention to security and understands the importance of protecting company data.<br> · Communicates technical information clearly to both technical and non-technical users.<br> · Is organized and able to manage multiple priorities.<br> · Takes initiative and identifies opportunities to improve IT operations.<br> · Can work effectively with both internal stakeholders and external technology vendors.<br> · Is willing to learn new technologies and adapt to a constantly changing IT environment.<br></span> </div>

<p data-path-to-node="5"><strong data-path-to-node="6" data-index-in-node="0">Role Purpose:</strong> </p><p data-path-to-node="6">The IT Service Support Analyst delivers high-quality first-line technical assistance, end-user computing support, and incident management across DHL Express. Operating within established IT Service Management frameworks, this role ensures timely resolution of hardware, software, and connectivity issues while maintaining operational integrity, IT compliance, and service level commitments.</p><p data-path-to-node="7"><strong data-path-to-node="7" data-index-in-node="0"><br></strong></p><p data-path-to-node="7"><strong data-path-to-node="7" data-index-in-node="0">Key Responsibilities:</strong></p><ul data-path-to-node="8"><li><p data-path-to-node="8,0,0">Deliver professional, customer-focused first-line technical support to internal users across phone, email, and the designated enterprise ITSM portal.</p></li><li><p data-path-to-node="8,1,0">Manage incidents, service requests, and technical problems throughout their entire lifecycle in alignment with ITIL service management standards.</p></li><li><p data-path-to-node="8,2,0">Ensure all technical issues and user requests are accurately logged, categorized, prioritized, tracked, and resolved within established Service Level Agreements and Operational Level Agreements.</p></li><li><p data-path-to-node="8,3,0">Perform structured diagnostic troubleshooting to resolve common issues across Windows operating systems, Microsoft 365, end-user hardware, printing, and enterprise software.</p></li><li><p data-path-to-node="8,4,0">Provide basic diagnostic support and troubleshooting for network infrastructure, including local area networks, wide area networks, Wi-Fi connectivity, switches, and access points.</p></li><li><p data-path-to-node="8,5,0">Maintain accurate inventory records and support lifecycle management for IT hardware, mobile devices, peripherals, and software licenses.</p></li><li><p data-path-to-node="8,6,0">Escalate complex incidents and technical problems to appropriate resolver groups and specialist engineering teams while retaining ownership through resolution.</p></li><li><p data-path-to-node="8,7,0">Support IT compliance activities, internal audits, evidence collection, and adherence to corporate IT security and operational controls.</p></li><li><p data-path-to-node="8,8,0">Collaborate with internal cross-functional IT teams, external vendors, and telecommunications service providers to resolve service disruptions.</p></li><li><p data-path-to-node="8,9,0">Document standard operating procedures, technical troubleshooting steps, and knowledge base articles to drive continuous service improvement.</p></li></ul><p data-path-to-node="9"><strong data-path-to-node="9" data-index-in-node="0"><br></strong></p><p data-path-to-node="9"><strong data-path-to-node="9" data-index-in-node="0">Qualifications, Experience and Competencies:</strong></p><ul data-path-to-node="10"><li><p data-path-to-node="10,0,0">University Graduate with a Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related discipline.</p></li><li><p data-path-to-node="10,1,0">Minimum of 1 year of hands-on experience in technical support, IT service desk, desktop support, or infrastructure support.</p></li><li><p data-path-to-node="10,2,0">Valid Cisco Certified Network Associate (CCNA) certification is required.</p></li><li><p data-path-to-node="10,3,0">ITIL Foundation certification or a proven working knowledge of IT Service Management core principles is highly advantageous.</p></li><li><p data-path-to-node="10,4,0">Full professional proficiency in written and spoken English is required; capable of communicating complex technical concepts to non-technical stakeholders.</p></li><li><p data-path-to-node="10,5,0">Proven experience using enterprise ITSM platforms (e.g., ServiceNow or equivalent ticketing systems) for logging, tracking, and resolving service requests.</p></li><li><p data-path-to-node="10,6,0">Solid technical grounding in networking fundamentals including TCP/IP, DNS, DHCP, and Wi-Fi architecture.</p></li><li><p data-path-to-node="10,7,0">Strong troubleshooting expertise in Microsoft 365 environments, Windows client OS, and enterprise end-user hardware.</p></li><li><p data-path-to-node="10,8,0">Working knowledge of IT asset management, software licensing compliance, and baseline cybersecurity practices.</p></li><li><p data-path-to-node="10,9,0">Demonstrated analytical problem-solving skills, accountability, and the ability to prioritize critical incidents in a fast-paced environment.</p></li></ul><p data-path-to-node="11"><br></p><p data-path-to-node="11"><strong>Equal Treatment Clause: </strong>We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.</p><p data-path-to-node="12"><br></p><p data-path-to-node="12">✨ We ???????????????????????????? ???????????? ???????????????????????????????????????? </p><p data-path-to-node="12">✨ We ???????????????? </p><p data-path-to-node="12">✨ We ???????????????? ????????????????????????????????<br></p>

Lead the IT Automation team and delivery across RPA and Ansible. Own the enterprise automation roadmap, strategy, governance, and standards. Identify and prioritize automation opportunities based on value, feasibility, and risk. Lead end-to-end automation initiatives from design through deployment and support. Govern RPA and Ansible platforms, workflows, playbooks, credentials, scheduling, and execution. Drive automation across business processes, infrastructure, configuration, patching, monitoring, and auto-remediation. Develop reusable automation frameworks, components, and best practices. Integrate automation with ITSM, infrastructure, security, monitoring, applications, databases, and APIs. Ensure automation solutions are secure, scalable, documented, tested, and compliant. Monitor performance, troubleshoot complex issues, and continuously improve automation capabilities. Manage the automation pipeline, KPIs, benefits realization, and management reporting. Lead and develop Automation Engineers and evaluate emerging automation and AI technologies.<br><br>Requirements<br><br>Bachelor's degree in Computer Science, Engineering, IT, or a related field. Strong experience in enterprise automation and RPA. Hands-on experience with enterprise RPA platforms such as UiPath, Automation Anywhere, or Blue Prism. Strong knowledge of unattended RPA architecture, orchestration, scheduling, queues, and production support. Experience with Ansible Automation Platform and infrastructure automation. Strong scripting skills in Python and/or Power Shell. Experience with REST APIs, databases, file-based, and application integrations. Experience leading automation projects, technical teams, and governance. Experience in enterprise or regulated environments is preferred.

Techifay :System Integrator Company Location: Heliopolis, Cairo (Full-Time – On-site) Industry: Cybersecurity | Infrastructure | Managed IT Services<br>Techifay is looking for a talented “it Sales Account Manager” to join our team with the following Responsibilities: -Responsible for developing and managing key customer accounts-Identifying new business opportunities, and driving revenue growth through selling system integration solutions including hardware, software, networking, security, and IT services. -Manage and grow a portfolio of assigned accounts to achieve sales targets-Identify new business opportunities and develop long-term customer relationshipsstrong relationship management skills-Present, promote, and sell solutions to customer needs.-Set meetings with potential clients and presents company profile & solutions offered.-Prepare proposals, quotations, and commercial offers.-Negotiate contracts and close sales deals in line with company policies.-Follow up on leads, opportunities, and customer inquiries in a timely manner.-Ensure high customer satisfaction and act as the main point of contact for clients.<br>Qualifications:3-5 years of experience in IT sales with a system integrator. Ability to communicate well and work through others. Negotiation and communication skills. If you are interested kindly send your CV on hr@techifay.com

Hardware and Software Management:<br><br>• Maintain and support all company hardware, including PCs, printers, mobiles, and tablets.<br><br>• Ensure that all necessary software is installed, updated, and functioning correctly.<br><br>• Install new hardware and software, and provide training to employees on their use.<br><br>• Oversee the installation of hardware at new sites or branches, ensuring adherence to approved plans and installation guides.<br><br>• Manage the purchasing of IT hardware and related needs.<br><br>Operational Duties:<br><br>• Execute daily operations assignments as per IT department needs.<br><br>• Follow established IT procedures to enhance efficiency, streamline workflows, and improve customer satisfaction.<br><br>• Implement and maintain IT protection measures, including encryption, secure data storage, and antivirus/malware solutions.<br><br>• Suggest potential upgrades and improvements within the IT department.<br><br>• Open, track, and close IT tickets, and communicate status and resolutions with supervisors.<br><br>Network and Security Maintenance:<br><br>• Regularly maintain the network infrastructure to meet ongoing demands.<br><br>• Assist in managing firewalls and VPNs to ensure security and effective communication across branches.<br><br>• Support the administration of surveillance camera networks, ensuring they are operational and in optimal condition daily.<br><br>• Assist with the installation and maintenance of access control systems, coordinating with HR to resolve attendance issues.<br><br><br><br>Requirements<br><br>• Get the appropriate qualification - Bachelor of Computer<br>• Proficiency in computer programs and the Internet and Office and Oracle.<br>• Courses (MCSE, CCNA, CCNP, Office, ICDL, AIX, CEH, Cyber Security)<br>• Computer hardware and software systems and programs<br>• Computer networks, network administration and network installation<br>• Computer troubleshooting<br>• Computer viruses and security<br>• E-mail and internet programs<br>• an understanding of the northern economic, cultural and political environment<br><br><br>Benefits<br><br>Why Join SMG?<br><br>Legacy, Leadership & Vision <br><br><br> Join a pioneering organization with over five decades of excellence in Egypt’s automotive sector. SMG is the sole importer of Porsche, Scania, and Harley-Davidson, a trusted partner to the main Aftermarket Spare Parts Wholesale and Retail, and the most reliable and business partners of automotive garage tools and equipment. <br> Be part of a forward-thinking company with a diversified investment portfolio and a strong vision for sustainable mobility, innovation, and market leadership. <br> <br>Meaningful & Impactful Work <br><br><br> Contribute to a company that isn’t just selling cars, but shaping the future of road safety, customer experience, and automotive service standards in Egypt. <br> From premium vehicle brands to aftermarket solutions and industrial tools, your work will have an impact across multiple industries and thousands of customers. <br> <br>Growth & Development <br><br><br> SMG empowers its employees with a culture of continuous learning, internal mobility, and career progression. With full support for both internal and external training, you’ll gain access to tools and knowledge that help you thrive as a leader. <br> Whether you’re optimizing operations or leading financial strategy, your contribution will drive real results. People-First Culture <br> Work in an inclusive, collaborative environment that values expertise, transparency, and trust. At SMG, we encourage open communication across all levels—including 24/7 access to HR support—because we believe that progress begins with honest conversation. <br> <br>Competitive Rewards & Benefits <br><br><br>Enjoy a comprehensive compensation package designed to support you and your family, including: <br> Medical, social, and life insurance <br> Pension plan <br> Annual salary review and profit-sharing program <br> Exclusive discounts on service, spare parts, and branded items <br> Fully paid training program

********* Must have IT sales background ***********<br>Job Summary:Responsible for driving revenue growth by managing strategic accounts, acquiring new clients, and expanding Quadra Tech’s portfolio within assigned markets. The role focuses on building long-term client relationships, identifying business opportunities, leading complex sales cycles, and achieving assigned sales targets. This position requires strong consultative selling skills, technical understanding of IT solutions, and the ability to manage high-value enterprise accounts.<br>Job Description:Achieve and exceed annual and quarterly sales targets. Develop and execute strategic account plans. Identify new business opportunities within existing and potential clients. Lead the full sales cycle from prospecting to closing deals. Prepare commercial proposals, tenders, and pricing strategies. Build and maintain strong, long-term client relationships. Act as the main point of contact for key accounts. Conduct regular business reviews with clients. Ensure high customer satisfaction and retention. Expand Quadra Tech’s footprint in government, enterprise, and private sectors. Identify cross-selling and upselling opportunities. Monitor market trends and competitor activities. Develop strong pipeline management and forecasting accuracy. Coordinate with technology vendors and partners. Negotiate pricing and commercial terms. Maintain strong relationships with key vendors (e.g., infrastructure, cybersecurity, software providers). Work closely with Presales, Technical, and Project teams to design tailored solutions. Coordinate with Finance for payment follow-ups and credit management. Provide regular sales reports and forecasts to management.<br>Qualifications:Bachelor’s degree in Business Administration, Engineering, Computer Science, or related field.5-8 years of experience in IT sales or technology solutions sales. Proven track record of achieving high revenue targets. Experience handling enterprise and government accounts is preferred. Strong understanding of IT infrastructure, cybersecurity, networking, or enterprise solutions. Ability to understand technical proposals and translate them into business value. Excellent negotiation and closing skills. Strong communication and presentation skills. Strategic thinking and consultative selling approach. Strong financial and commercial awareness. Ability to manage large, complex deals. Leadership skills and ability to mentor junior sales team members. Results-driven and target-oriented. High level of professionalism. Strong relationship-building skills. Ability to work under pressure and meet deadlines.

We are looking for an IT Engineer with 2-3 years of experience to join our team. The ideal candidate should have solid knowledge of IT systems, electronic payment gateways, and low-current systems in general, with the ability to provide technical support and troubleshoot day-to-day technical issues.<br><br>Key Responsibilities<br><br>Provide technical support and troubleshooting for hardware, software, and network-related issues Handle and support electronic payment gateways and ensure their proper operation Support and troubleshoot low-current systems and related technical solutions Monitor system performance and identify technical issues proactively Install, configure, and maintain IT equipment and systems Coordinate with external vendors and service providers when required Maintain proper documentation of IT systems, issues, and maintenance activities Ensure IT systems and equipment are functioning efficiently and securely Provide day-to-day technical assistance to employees and resolve IT-related problems<br><br>Requirements<br><br>Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field2-3 years of relevant experience in ITGood understanding of electronic payment gateways Good knowledge of low-current systems and related technologies Strong troubleshooting and problem-solving skills Good communication and coordination skills Ability to work independently and manage multiple technical issues<br><br>Benefits<br><br>Job Details<br><br>Location: Maadi, Cairo Working Hours: 8:00 AM - 4:00 PMDays Off: Friday & Saturday Employment Type: Full-time

Over all Job Purpose: The PMO Senior should define and implement Project Management standards, methodologies, processes, templates and practices. Ensure that the deliverables are delivered on time, within budget and at the appropriate level of quality. Manage projects closure and transition into business as usual. Follow up on all projects implementation action plans and corrective actions with their stakeholders. Qualifications:Define and implement Project Management standards, methodologies, processes, templates and practices Manage projects and coordinate all contributors (internal and external) Ensure that the deliverables are delivered on time, within budget and at the appropriate level of quality Manage communication throughout projects Manage projects closure and transition into business as usual Follow up on all projects implementation action plans and corrective actions with their stakeholders Create and deliver effective, accurate progress and executive reports Follow up with all area managers on their plans progress, missing tasks and resources allocations, to ensure having a proper plan. Maintain projects required documentation and their quality. Attend all CITO meetings with projects stakeholders in sake of monitoring (sending MOM), and following up (preparing action plan). Identify and follow-up on the agreed corrective actions to overcome any showstoppers/risk that could negatively effect on projects progress. Prepare a summary report on the progress of each project before the CIO meeting with the related stakeholders Prepare monthly report that reflects IT projects status. Handle the whole company request forms for adding responsibilities, reports, and utilities. Review requests to match users profiling and overcome conflict of interest. Maintain needed approvals for each request. Enter requests on application to keep track of each employee requests history. Requirments:Educational Requirements: Bachelor’s Degree in Business or Engineering or any other relevant major Special Certification or Training Required: PMP certified is a plus Required Industry Experience: 3-5 years Technological Requirements: Proficiency in MS-Project, MS-Power Point and MS-Excel.

Senior IT Specialist Job Purpose We are looking for an experienced Senior IT Specialist to provide reliable day-to-day IT support and ensure the smooth operation of the organization’s IT infrastructure, end-user devices, systems, and IT assets. The ideal candidate should have strong hands-on experience with Active Directory, ACCM, remote technical support, and IT stock/asset management, combined with strong troubleshooting skills and good English communication capabilities. Key Responsibilities Provide Level 1 and Level 2 technical support to employees for hardware, software, operating systems, network connectivity, and other IT-related issues. Manage and administer Microsoft Active Directory, including:Creating and managing user accounts. Managing security groups and access permissions. Password resets and account troubleshooting. User onboarding, transfers, and offboarding. Manage and support devices and endpoints through ACCM, including software deployment, configuration, troubleshooting, and monitoring. Provide remote IT support to employees across different locations using approved remote-support tools. Install, configure, maintain, and troubleshoot laptops, desktops, printers, mobile devices, and other IT equipment. Diagnose and resolve hardware, software, network, email, VPN, and system-access issues. Manage the organization's IT stock and asset inventory, including laptops, desktops, monitors, accessories, mobile devices, and other IT equipment. Maintain accurate records of IT assets, including:Asset assignment and handover. Asset returns. New equipment received. Available stock. Damaged or retired equipment. Asset movement between employees or locations. Coordinate the preparation and delivery of IT equipment for new joiners and ensure required accounts, devices, and access are ready before their start date. Handle IT equipment collection and access termination during employee offboarding. Monitor IT stock levels and highlight requirements for new equipment or replacements. Coordinate with vendors and service providers when required for hardware maintenance, warranties, repairs, or IT purchases. Maintain proper documentation of IT procedures, incidents, assets, configurations, and recurring technical issues. Ensure compliance with company IT policies, information-security requirements, and access-control procedures. Escalate complex technical or infrastructure issues to the appropriate internal teams or external service providers. Support IT-related projects, system upgrades, migrations, and infrastructure improvements when required. Provide guidance and technical support to junior IT team members when needed. Qualifications & Experience Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Management Information Systems, or a related field. Typically 4–7 years of relevant IT support / IT infrastructure experience, preferably in a corporate environment. Strong hands-on experience with Microsoft Active Directory. Strong experience with ACCM / endpoint management tools. Proven experience providing remote technical support to end users. Good experience with IT asset and stock management. Strong knowledge of Windows operating systems and Microsoft Office / Microsoft 365 environments. Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, Wi-Fi, and LAN troubleshooting. Experience troubleshooting laptops, desktops, printers, peripherals, and common business applications. Familiarity with IT ticketing/helpdesk systems is preferred. Required Skills & Competencies Strong troubleshooting and problem-solving skills. Ability to diagnose technical issues systematically and provide effective solutions. Strong customer-service orientation and ability to communicate effectively with non-technical employees. Good organizational and documentation skills. Ability to manage multiple support requests and prioritize urgent incidents. Strong attention to detail, particularly when managing IT assets and user access. Ability to work independently while collaborating effectively with other IT teams. Good spoken and written English. Strong interpersonal and communication skills. Preferred Certifications The following certifications would be considered an advantage:Microsoft certifications related to Windows, Microsoft 365, Azure, or endpoint administration. Comp TIA A+ / Network+. ITIL Foundation. Relevant endpoint-management or infrastructure certifications.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.<br><br>The company is founder-led, profitable, and growing.<br><br>We are hiring a Software Engineer to develop, test and release improvements to the Ubuntu Pro client.<br><br>Ubuntu Pro is a suite of specialist services provided by Canonical. Whether for enterprise customers deploying systems at scale or users who want security patching for their personal Ubuntu LTS at home, the Ubuntu Pro Client is the command-line tool that manages all these services.<br><br>The quality and stability of the Ubuntu Pro Client is critically important, since it comes pre-installed on every Ubuntu system. You'll work with the Ubuntu Server team, alongside major cloud partners and multiple Canonical product teams to develop, test and release improvements to the Pro client. You will also be a voice in communication with our users, ensuring their needs are met.<br><br>This role requires quality-oriented software engineering in Python and a focus on software interoperability over a vast range of target releases and environments. Excellent Python skills are a key requirement, with previous contributions to open source Python projects being an advantage. The Pro client often interacts with the Ubuntu package management; therefore, experience in configuring apt, and knowledge of deb packaging and general system administration is advantageous in this role.<br><br>Applicants should be passionate about the Ubuntu project and its values and about building tools that are used by millions of people around the world. A personal interest and emphasis on quality, thinking of edge cases, ease of use, documentation, and careful community coordination is important. The Pro client is used at all ranges, from mission-critical environments to hobbyist Ubuntu users; applicants should be ready to work with the whole spectrum of end users and help guide engineering best practices with all of them in mind.<br><br>The role entails<br><br>Collaborate proactively with a distributed team Write high quality code, with unit and functional tests, to create new features Debug issues and produce high quality code to fix them Review code produced by other engineers Discuss ideas and investigate to find good solutions Work from home, with global travel 2 to 4 weeks per year for internal and external events<br><br>What we are looking for in you<br><br>You love technology and working with brilliant people You are curious, flexible, articulate, and accountable You value soft skills and are passionate, enterprising, thoughtful, and self-motivated You have a Bachelor's or equivalent in Computer Science, STEM or similar degree You have extensive experience with Python on Linux You have interest in and experience with two or more of the following: Ubuntu Linux systems administration, continuous integration, end-system contract management, Debian packaging, working with public or on premise clouds Bonus points if you have experience engaging with the open source community<br><br>What we offer colleagues<br><br>We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.<br><br>Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events<br><br>About Canonical<br><br>Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.<br><br>Canonical is an equal opportunity employer<br><br>We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

<p><strong>Job Responsibilities:</strong></p><p><strong>Functional Configuration: </strong></p><ol><li>Configure Oracle Financials modules, GL, AP, AR, Fixed Assets, and Cash Management, to fulfil business requirements and align with organizational processes.</li></ol><p><strong>Technical Development: </strong></p><ul><li>Design, develop, unit-test, and deploy technical components including Reports, Interfaces, Conversions, Extensions (RICE/RICEW), and Workflows using Oracle-standard toolsets.</li></ul><p><strong>Reporting &amp; Dashboards: </strong></p><ul><li>Create and customize complex financial reports and dashboards using Oracle Reports and XML Publisher (BI Publisher), ensuring accuracy and executive-level presentation.</li></ul><p><strong>Production Support &amp; Troubleshooting: </strong></p><ul><li>Provide day-to-day support for Oracle EBS Financials; diagnose and resolve issues, author SQL scripts, and manage Oracle Service Requests (SRs) through to resolution. </li><li>Analyze and resolve user issues related to financial transactions and system functionality.</li><li>Support month-end and year-end financial closing activities.</li></ul><p><strong>Project Lifecycle Participation: </strong></p><ul><li>Lead or contribute across all project phases including requirement gathering (RD50), functional design (MD50), technical design (MD70), system integration testing, and User Acceptance Testing (UAT).</li></ul><p><strong>Stakeholder Collaboration: </strong></p><ul><li>Work closely with finance business users, project managers, and cross-functional teams to translate business needs into supportable, scalable Oracle solutions. </li><li>Participate in ERP enhancement projects and process improvement initiatives.</li></ul><p><strong>Documentation &amp; Compliance:</strong></p><ul><li>Maintain accurate documentation of system configurations and changes.</li><li>Assist in preparing test scripts and user acceptance testing (UAT) documentation.</li><li>Ensure compliance with internal controls, audit requirements, and IT governance standards.</li></ul><p><br></p><p><strong>Job Qualifications: </strong></p><ul><li>Bachelor’s degree in engineering, Computer Science, Information Technology, or any related field.</li><li>Oracle EBS Finance Functional or Technical certification is a plus.</li><li>Minimum 5+ years of hands-on experience in Oracle Database development and Oracle E-Business Suite (EBS) Finance implementations or support engagements<strong> </strong></li><li>Deep functional understanding of finance processes across General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets (FA), and Cash Management (CM)</li></ul><p><br></p><p><strong>Job Location: </strong>10th of Ramadan/New Cairo</p>

We’re looking for an IT Supply Chain professional with strong WMS experience to join our team and support the digitalization and optimization of warehouse operations.???? Key Responsibilities:Manage and support WMS solutions, including enhancements, upgrades, and implementations. Translate warehouse business requirements into effective WMS solutions. Optimize processes such as receiving, put-away, picking, replenishment, and inventory management. Manage integrations between WMS, ERP, TMS, and other Supply Chain systems. Coordinate with business users, IT teams, and WMS vendors to ensure smooth system performance and continuous improvement.???? Requirements:Bachelor’s degree in IT, Computer Science, Supply Chain, or a related field.5+ years of experience in IT Supply Chain applications. Strong hands-on experience with WMS platforms such as Infor, Manhattan, Körber, or similar. Strong understanding of warehouse and inventory processes. Experience with system implementation, integration, UAT, and application support. Strong analytical, problem-solving, and stakeholder management skills. FMCG / Distribution experience is a plus.???? Interested? Send us your CV or apply now!

Job Purpose:<br>This role serves as the process owner of all assurance activities related to the availability, integrity, and confidentiality of customer, business partner, employee, and business information in compliance with the organisation's information security policies. A key element of the role is working with management to determine acceptable levels of risk for the organisation. This position is responsible for establishing and maintaining a corporate-wide information security management program to ensure that information assets are adequately protected. The role will also be responsible for the implementation of different security solutions to ensure compliance with the different applicable security and risk standards in the Kingdom of Saudi Arabia and other geographies that we will operate in.<br>Key Accountabilities:<br>Develop, implement, and monitor a strategic, comprehensive enterprise information securityand IT risk management program Full abreast with the SAMA IT risk framework and ensure all implementation is in full compliance with the framework, regulations, and guidelines Work directly with the business units to facilitate risk assessment and risk management processes Develop and enhance an information security management framework Understand and interact with related disciplines through committees to ensure the consistentapplication of policies and standards across all technology projects, systems, and services Provide leadership to the enterprise&#39;s information security organization Advise the leadership team on the appropriate administration of information security standards,assisting them in developing plans within their business units to manage these risks effectivelyby understanding the fundamental aspects of their business objectives. Partner with business stakeholders across the company to raise awareness of riskmanagement concerns Assist with the overall business technology planning, providing current knowledge and futurevision of technology and systems Manage institution-wide information security governance processes, chair the Information Security Advisory Committee and lead Information Security Liaisons in the establishment of aninformation security program and project priorities. Perform risk assessments that address security threats, changes to systems and/orapplications, process improvement initiatives, supplier assessments (including downstreamoutsourcers) and other requests from the business. Develop and implement a comprehensive cloud strategy, selecting between public, private, or hybrid cloud models Oversee the allocation of compute, storage, and networking resources using Infrastructure as Code (IaC) to ensure consistency and prevent & configuration drift". Monitor cloud usage and spending to identify underutilized resources, right-sizing instances toensure the cloud investment remains cost-effective. Establish real-time monitoring and alerting systems to proactively detect and resolveperformance bottlenecks or system failures. Implement robust security protocols, including Identity and Access Management (IAM), dataencryption, and regular audits to maintain compliance with industry standards Establish annual and long-range security and compliance goals, define security strategies,metrics, reporting mechanisms and program services; and create maturity models and aroadmap for continual program improvements. Mature and operationalise various GRC capability areas such as enterprise security riskmanagement, compliance management, policy management, 3rd party risk management, andmetrics and reporting. Drive remediation activities from identification, remediation plan, and closure. Hold ownersaccountable for delivery of remediation solutions within the agreed upon/reasonable SLA. Manage BCP/DRP and Incident Response procedures, tests, and audits. Interface with internal and external auditors to articulate security controls when appropriate. Assess and communicate all security risks associated with purchases or practices performedby the company. Work with internal stakeholders across the business to identify, assess, report, track, andremediate risks and support the development of risk mitigation strategies. Make risk-based decisions and trade-offs impacting annual investment strategies and projectprioritisation. Maintain a strong understanding of risk management methodologies and frameworks. Understand business processes, regulations, and controls and develop meaningful tests toensure controls are operating effectively. Perform operational deep dives on compliance-related processes and systems. Identify, gather, track, and report key risk indicators. Work with partners to identify the root cause of issues. Identify potential risks and develop protocols that staff must follow to reduce or manage those risks. Implementing and overseeing the organisation’s cybersecurity program Aligning cybersecurity and business objectives Maintain PCI compliance of the organisation. Working closely with the cybersecurity team Monitoring Incident Response Activities Managing business continuity and disaster recovery Managing the governance and setup of Cloud Infrastructure Promoting a culture of strong information security Managing vendor relationships Utilising cybersecurity budgets effectively Providing awareness and training<br>Job Requirements:<br>Professional security management certification is mandatory (CISSP/CCSP/CISM/CISA) Degree in business administration or a technology-related (computer science or Computer Engineering) field required. 7+ years of experience in Information/Cybersecurity or IT Risk Management Strong knowledge of Cloud computing/Elastic computing across virtualised environments Minimum of 7 years of experience in a combination of risk management, information security and IT jobs Knowledge of common information security management frameworks, such as ISO/IEC 27001 and NIST. Excellent written and verbal communication skills and high level of personal integrity Innovative thinking and leadership with an ability to lead and motivate cross- functional, interdisciplinary teams Experience with contract and vendor negotiations and management, including managed services. Specific experience in Agile (scaled) software development or other best-in-class development practices.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.<br><br>The company is founder-led, profitable, and growing.<br><br>We are hiring a Software Engineer to develop, test and release improvements to the Ubuntu Pro client.<br><br>Ubuntu Pro is a suite of specialist services provided by Canonical. Whether for enterprise customers deploying systems at scale or users who want security patching for their personal Ubuntu LTS at home, the Ubuntu Pro Client is the command-line tool that manages all these services.<br><br>The quality and stability of the Ubuntu Pro Client is critically important, since it comes pre-installed on every Ubuntu system. You'll work with the Ubuntu Server team, alongside major cloud partners and multiple Canonical product teams to develop, test and release improvements to the Pro client. You will also be a voice in communication with our users, ensuring their needs are met.<br><br>This role requires quality-oriented software engineering in Python and a focus on software interoperability over a vast range of target releases and environments. Excellent Python skills are a key requirement, with previous contributions to open source Python projects being an advantage. The Pro client often interacts with the Ubuntu package management; therefore, experience in configuring apt, and knowledge of deb packaging and general system administration is advantageous in this role.<br><br>Applicants should be passionate about the Ubuntu project and its values and about building tools that are used by millions of people around the world. A personal interest and emphasis on quality, thinking of edge cases, ease of use, documentation, and careful community coordination is important. The Pro client is used at all ranges, from mission-critical environments to hobbyist Ubuntu users; applicants should be ready to work with the whole spectrum of end users and help guide engineering best practices with all of them in mind.<br><br>The role entails<br><br>Collaborate proactively with a distributed team Write high quality code, with unit and functional tests, to create new features Debug issues and produce high quality code to fix them Review code produced by other engineers Discuss ideas and investigate to find good solutions Work from home, with global travel 2 to 4 weeks per year for internal and external events<br><br>What we are looking for in you<br><br>You love technology and working with brilliant people You are curious, flexible, articulate, and accountable You value soft skills and are passionate, enterprising, thoughtful, and self-motivated You have a Bachelor's or equivalent in Computer Science, STEM or similar degree You have extensive experience with Python on Linux You have interest in and experience with two or more of the following: Ubuntu Linux systems administration, continuous integration, end-system contract management, Debian packaging, working with public or on premise clouds Bonus points if you have experience engaging with the open source community<br><br>What we offer colleagues<br><br>We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.<br><br>Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events<br><br>About Canonical<br><br>Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.<br><br>Canonical is an equal opportunity employer<br><br>We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Job Description<br><br>Proudly voted a Great Place to Work®, we are a dynamic startup in the Saa S space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.<br><br>We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!<br><br>Meet the team!<br><br>Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.<br><br>As Engineering Lead, Conversational Platforms, you will be playing an active part in the hands-on process of building software and managing your own team. In this role, you will be contributing to production-facing code on a regular basis, with a specific focus on conversational and messaging channels such as Whats App, Instagram, Messenger, Facebook, Push, and Email<br><br>Help Us Shape The Future Of Communication By<br><br> Supporting with recruitment & hiring of engineering talent and facilitating the onboarding of new team members. Working with other engineering teams to identify and anticipate changing requirements and opportunities to improve the development environment. Working with product managers, designers, and engineers to prioritize, plan, and schedule work. Communicating status, risks, and requirements to other groups. Providing technical and non-technical guidance to the team, both individually and as a group. Facilitating continuous learning and improvement for the team and its members. Working in a dynamic environment, embracing the challenge of adapting to evolving requirements and frequently shifting priorities with agility. Leading, mentoring, and inspiring a team of developers to foster a culture of collaboration, innovation, and continuous improvement. Providing technical guidance and expertise to the team, ensuring adherence to best practices, coding standards, and architectural principles while conducting regular performance evaluations, offering constructive feedback, and supporting the professional growth and development of team members <br><br>Job Requirements<br><br>What you’ll bring:<br><br> Hands-on experience building or integrating conversational and messaging systems, ideally across channels such as Whats App Business APIs, Instagram Messaging, Facebook Messenger, Push Notifications, and Email delivery platforms. Experience with bidirectional messaging, templates, webhook flows, provider integrations, and high-volume message delivery is particularly valuable. Hands-on 7+ years of relevant engineering work experience with 5+ years of hands-on technical experience in building scalable enterprise-grade systems. Hands-on 5+ years of experience as a Java or Python Developer and in database management (MySQL, Cassandra, etc.). Experience with high-volume solutions. Must be able to spend substantial time interfacing with offshore teams on a daily basis. Fluent in English with excellent writing/editing and verbal communication skills. Practical experience in queuing systems/message brokers such as Rabbit MQ, Kafka, SQS, etc. Practical experience with cache technologies (Memcached, Redis). General knowledge of integrating with third-party bidirectional messaging providers such as Meta (Whats App, Instagram, Messenger) and Apple (Messages for Business). Experience working with Push & Email will be an added advantage. Practical experience with AWS services (e.g., EC2, S3, RDS, Dynamo DB, API Gateway, Lambda, SQS, SNS) and Oracle Cloud Services. Hands-on experience with Kubernetes, Docker, and container orchestration. Experience designing and maintaining CI/CD pipelines; experience with Drone CI is a plus. Familiarity with code quality and static analysis systems such as Sonar Qube is a plus. Familiarity with test frameworks and performance/load testing tools such as Cucumber, wrk, Locust, and JMeter is a plus. Strong attention to detail while maintaining sight of the big picture. Strong problem-solving and analytical skills. Ability to apply business logic to development requirements in a creative manner. Excellent communication skills and the ability to collaborate effectively across teams. <br><br>As a Unifone you will receive a range of benefits:<br><br> Competitive salary and bonus Unifonic share scheme (we are all owners!) 30 holiday days after the first anniversary Your Birthday off! Spend up to 10 weeks per year working from anywhere in the world! Paid leave for new parents Linked In learning license