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Company Description <br>Max AB is the fastest-growing B2B business in the retail industry in Egypt. Established in 2018 as an E-commerce platform allowing local underserved merchants and mom-and-pop shops in Egypt and Morocco to grow, increase their revenues, and enhance their own quality of life. Max AB strives to empower retailers who want to maximize their revenues. In addition to its e-commerce services, Max AB introduced Max AB Cash in 2021. Max AB Cash is a fintech service that enables local merchants to accept payments for various services that their end customers may require. This feature allows retailers to offer a more comprehensive shopping experience to their customers by facilitating secure and convenient payment transactions. Driven by our merchant-obsessed mindset and our sense of social responsibility, we are working our way to achieving sustainable development goals while creating a socially responsible business that makes the world a better place where everyone can be included.<br>About the Role:<br>We're looking for a Graphic Designer to own the visual identity of Maxab across every channel we touch — from the in-app experience our merchants see daily, to the campaign posters on the ground, to the corporate materials that represent us to partners and investors. <br>What You’ll Do :<br>Digital & Social Media Design Create engaging social media assets across all platforms and campaign formats. Design in-app banners and promotional visuals that support marketing and commercial objectives. Produce Linked In posts, corporate communication materials, and employer branding assets. Adapt campaign concepts into multiple sizes, ratios, and formats optimized for each digital channel. Campaign & Creative Development Contribute to campaign brainstorming sessions with original concepts, visual references, and art direction. Translate marketing briefs into clear visual narratives aligned with campaign goals and audience insight. Work with the Growth and Performance Marketing teams to review creative performance and iterate based on results. Print & Offline Production Design and prepare print-ready materials including flyers, posters, brochures, roll-ups, signage, and branded merchandise. Ensure files meet production specifications — bleed, resolution, color profiles — and coordinate with printers and vendors on quality and color accuracy. Presentations & Corporate Materials Design leadership, commercial, and investor presentations to a high standard of polish. Build and maintain reusable deck templates so teams across the company can produce on-brand materials independently. Brand Stewardship Act as the guardian of Maxab's brand identity, ensuring all designs, print materials, and presentations follow the company's brand guidelines and color palette. Partner with the Product team to ensure in-app UI designs stay consistent with Maxab's visual identity and design standards. Review designs produced by other teams and external partners to maintain consistency across the company. Help evolve and maintain the brand guidelines as the company grows into new markets and product lines. Market & Regional Ownership Manage and execute all design requirements for the Morocco market, ensuring visuals are culturally relevant and aligned with Maxab's brand identity. Adapt creative for multilingual audiences across Arabic, French, and English, including right-to-left layouts and locale-appropriate typography. Asset & Workflow Management Maintain an organized, version-controlled library of logos, templates, and campaign files that teams can access and reuse. Manage incoming design requests from multiple stakeholders, set realistic timelines, and deliver on deadline.<br><br>What We’re Looking For:<br>Required[7+] years of professional graphic design experience, ideally in-house or at an agency serving fast-moving consumer brands. Strong portfolio demonstrating both digital and print work. Applications without a portfolio or behance/website link will not be considered. Expert command of Adobe Creative Suite (Photoshop, Illustrator, InDesign). Working proficiency in Figma, including familiarity with design systems and component libraries. Solid grounding in typography, layout, color theory, and print production fundamentals. Fluency in Arabic and English, with the ability to design confidently for both Arabic (RTL) and Latin scripts. Ability to manage multiple projects simultaneously and deliver quality work under tight deadlines. Nice to Have Motion design and short-form video editing (After Effects, Premiere Pro) for animated banners and social content. Photography, product shoot direction, and retouching experience. Prior experience designing for mobile apps or e-commerce platforms. Familiarity with performance marketing creative and A/B testing.
<p>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organization together with the related departments and monitor the organization. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programs and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>At least a high school diploma. At least 2 years of experience in the industry. Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. Prior attendance in seminars and trainings related to the job. MS Office applications, Front Office programs (Fidelio, Opera etc.). Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p>
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<span>The Role We're hiring a Creative & Design Director to own AllCare's creative and design function across GTM.<br> This person will be responsible for setting the creative direction while managing the team, priorities, quality, and delivery across all marketing channels.<br> This is a hands-on leadership role for someone who combines strong creative judgment with the ability to manage and elevate a multidisciplinary design team.<br> You'll translate marketing strategy and briefs into compelling creative concepts, ensure a consistently high visual standard, and make sure the team is focused on the right work and delivering it effectively.<br> You'll directly manage our creative team, including design and 3D/motion resources, while partnering closely with Performance Marketing and web resources to ensure creative supports both the brand and measurable GTM goals.<br> What You'll Own Creative Team Leadership: Manage and develop a multidisciplinary creative team, providing direction, feedback, development, and day-to-day support.<br> Creative Direction: Own the visual direction of the AllCare brand across web, social media, campaigns, presentations, video, events, sales materials, and other GTM touchpoints.<br> Campaign Concepts: Translate marketing strategies, briefs, and business objectives into strong creative concepts and campaign directions.<br> Brand Quality & Consistency: Maintain and evolve a cohesive visual identity while ensuring all creative work meets a consistently high standard.<br> Creative Review: Review, critique, and elevate the team's creative output, providing clear and actionable feedback from concept through final delivery.<br> Team Priorities & Delivery: Manage workload, priorities, timelines, and project allocation across the creative team to ensure high-quality work is delivered on time.<br> Performance Creative: Partner closely with Performance Marketing on campaign concepts, creative testing, iteration, and performance-driven assets.<br> Web & Landing Pages: Partner with web and development resources on website and landing-page creative, ensuring strong visual execution, clear messaging, and effective user experiences.<br> Cross-Functional Collaboration: Partner with marketing, content, sales, product, and leadership to understand business needs and translate them into effective creative.<br> Creative Operations: Build clear processes for briefs, feedback, approvals, prioritization, and delivery so the creative function can operate efficiently as demand grows.<br> Compensation & Benefits: Competitive package of USD $1,800–$2,200 per month (including performance bonus) , commensurate with experience, portfolio, and demonstrated leadership.<br> Schedule: Monday–Friday, 9:00 AM – 5:00 PM PST Location: Remote (Egypt-based candidates only) US holiday calendar — you're off when your US-based team is off (Thanksgiving, Christmas, Memorial Day, Labor Day, and more).<br> Health benefits and paid time off.<br> What We're Looking For Above all: a strong creative leader who knows how to get great work out of a team.<br> We're looking for someone with exceptional visual judgment who can establish the creative direction, translate strategy into compelling concepts, and ensure the team consistently delivers at a high level.<br> Proven Experience: 6–8+ years of professional experience in brand, marketing, or visual design, including at least 2 years managing creative or design teams.<br> Creative Leadership: Demonstrated experience managing designers and multidisciplinary creative talent, including assigning work, setting priorities, reviewing output, and developing team members.<br> Exceptional Portfolio: A strong portfolio demonstrating sophisticated work across digital, web, brand campaigns, marketing creative, and presentation design.<br> Design Expertise: Expert proficiency in Figma and Adobe Creative Suite , with a strong understanding of modern design workflows and production.<br> Design Fundamentals: Exceptional typography, layout, composition, branding, and art-direction skills with a highly developed visual eye.<br> Concept Development: Ability to take marketing strategy, business objectives, or loosely defined briefs and turn them into clear creative concepts and visual direction.<br> Multidisciplinary Direction: Experience directing work across graphic design, web, motion graphics, video, animation, and 3D.<br> Performance Mindset: Understanding of how creative contributes to campaign performance, with experience partnering with growth or performance marketing teams on testing and iteration.<br> Project & Priority Management: Strong ability to manage multiple projects, competing priorities, deadlines, and team capacity in a fast-moving environment.<br> Communication: Excellent written and verbal English, with the ability to clearly articulate creative decisions, give constructive feedback, and collaborate with stakeholders.<br> Nice to Have Experience leading creative for technology, healthcare, SaaS, AI, or other high-growth companies.<br> Experience managing an in-house creative or design team.<br> Experience creating for both B2B and consumer audiences.<br> Experience with paid social, performance marketing, and conversion-focused creative.<br> Strong understanding of web and landing-page design and conversion principles.<br> Experience directing motion design, video production, and 3D creative.<br> Experience working with US-based brands or marketing teams.<br> Startup or high-growth experience building creative processes and systems from the ground up.<br></span> </div>
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<span>The Role We're hiring a Creative & Design Manager to own AllCare's creative and design function across GTM.<br> This person will be responsible for setting the creative direction while managing the team, priorities, quality, and delivery across all marketing channels.<br> This is a hands-on leadership role for someone who combines strong creative judgment with the ability to manage and elevate a multidisciplinary design team.<br> You'll translate marketing strategy and briefs into compelling creative concepts, ensure a consistently high visual standard, and make sure the team is focused on the right work and delivering it effectively.<br> You'll directly manage our creative team, including design and 3D/motion resources, while partnering closely with Performance Marketing and web resources to ensure creative supports both the brand and measurable GTM goals.<br> What You'll Own Creative Team Leadership: Manage and develop a multidisciplinary creative team, providing direction, feedback, development, and day-to-day support.<br> Creative Direction: Own the visual direction of the AllCare brand across web, social media, campaigns, presentations, video, events, sales materials, and other GTM touchpoints.<br> Campaign Concepts: Translate marketing strategies, briefs, and business objectives into strong creative concepts and campaign directions.<br> Brand Quality & Consistency: Maintain and evolve a cohesive visual identity while ensuring all creative work meets a consistently high standard.<br> Creative Review: Review, critique, and elevate the team's creative output, providing clear and actionable feedback from concept through final delivery.<br> Team Priorities & Delivery: Manage workload, priorities, timelines, and project allocation across the creative team to ensure high-quality work is delivered on time.<br> Performance Creative: Partner closely with Performance Marketing on campaign concepts, creative testing, iteration, and performance-driven assets.<br> Web & Landing Pages: Partner with web and development resources on website and landing-page creative, ensuring strong visual execution, clear messaging, and effective user experiences.<br> Cross-Functional Collaboration: Partner with marketing, content, sales, product, and leadership to understand business needs and translate them into effective creative.<br> Creative Operations: Build clear processes for briefs, feedback, approvals, prioritization, and delivery so the creative function can operate efficiently as demand grows.<br> Compensation & Benefits: Competitive package of USD $1,800–$2,200 per month (including performance bonus) , commensurate with experience, portfolio, and demonstrated leadership.<br> Schedule: Monday–Friday, 9:00 AM – 5:00 PM PST Location: Remote (Egypt-based candidates only) US holiday calendar — you're off when your US-based team is off (Thanksgiving, Christmas, Memorial Day, Labor Day, and more).<br> Health benefits and paid time off.<br> What We're Looking For Above all: a strong creative leader who knows how to get great work out of a team.<br> We're looking for someone with exceptional visual judgment who can establish the creative direction, translate strategy into compelling concepts, and ensure the team consistently delivers at a high level.<br> Proven Experience: 6–8+ years of professional experience in brand, marketing, or visual design, including at least 2 years managing creative or design teams.<br> Creative Leadership: Demonstrated experience managing designers and multidisciplinary creative talent, including assigning work, setting priorities, reviewing output, and developing team members.<br> Exceptional Portfolio: A strong portfolio demonstrating sophisticated work across digital, web, brand campaigns, marketing creative, and presentation design.<br> Design Expertise: Expert proficiency in Figma and Adobe Creative Suite , with a strong understanding of modern design workflows and production.<br> Design Fundamentals: Exceptional typography, layout, composition, branding, and art-direction skills with a highly developed visual eye.<br> Concept Development: Ability to take marketing strategy, business objectives, or loosely defined briefs and turn them into clear creative concepts and visual direction.<br> Multidisciplinary Direction: Experience directing work across graphic design, web, motion graphics, video, animation, and 3D.<br> Performance Mindset: Understanding of how creative contributes to campaign performance, with experience partnering with growth or performance marketing teams on testing and iteration.<br> Project & Priority Management: Strong ability to manage multiple projects, competing priorities, deadlines, and team capacity in a fast-moving environment.<br> Communication: Excellent written and verbal English, with the ability to clearly articulate creative decisions, give constructive feedback, and collaborate with stakeholders.<br> Nice to Have Experience leading creative for technology, healthcare, SaaS, AI, or other high-growth companies.<br> Experience managing an in-house creative or design team.<br> Experience creating for both B2B and consumer audiences.<br> Experience with paid social, performance marketing, and conversion-focused creative.<br> Strong understanding of web and landing-page design and conversion principles.<br> Experience directing motion design, video production, and 3D creative.<br> Experience working with US-based brands or marketing teams.<br> Startup or high-growth experience building creative processes and systems from the ground up.<br></span> </div>
Company Description<br><br>Founded in 2000 in Antalya by award-winning Turkish entrepreneur Fettah Tamince, who desired to create cities within cities.<br><br>Encapsulating traditional Turkish hospitality, where each Rixos destination is a rich living space where guests and residents can find everything they need, always in carefree atmosphere.<br><br>In 2017 Rixos Hotels announces a strategic partnership with Accor Hotels, and in 2022 Rixos becomes part of Ennismore’s “Immersive Resorts” and becomes the backbones of “All Inclusive Collection”.<br><br>Brand Network:<br><br>Currently 35 hotels (13,000+ rooms) operating and more than 20 hotels (12,000+ rooms) in the pipeline.<br><br>With a global presence, Rixos Hotels & Resorts are renowned for providing guests of all ages and interests with the ultimate all-inclusive experience.<br><br>With all-inclusive, all-exclusive programming and services, we cater for every member of the family and we are always where our guests want us to be!<br><br>What is special about Rixos Service?<br><br>A culture of noticing the little things and knowing that the little things have always been the big things!<br><br>Are you ready to join our amazing multicultural environment, work in real luxury hotels with ongoing career growth and development opportunities, as well as the most competitive salary and benefits?<br><br>Apply now, join Rixos and make a difference in others’ life!<br><br>Job Description<br><br>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: At least High School Degree. Experience: At least 4 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field. <br><br>Additional Information<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
· Are you a high performing administration professional looking for a new challenge?· Do you have initiative, great problem-solving skills and an eye for detail?· Are you able to excel across a variety of administration functions including protocol and consular support, processing monthly payroll, property maintenance, and organising meetings, diaries and travel? This position is an excellent opportunity for professionals who are in the early stages of their career and are looking to develop their skills and gain valuable experience in a dynamic environment. The New Zealand Embassy in Cairo is seeking a Team Administrator to join our hard-working team. More about the role The Team Administrator is responsible for providing general administration support to the team across a wide range of administrative functions, with a particular emphasis on providing administrative support to the Senior Finance and Property Officer and undertaking protocol administration responsibilities. The position also provides support and backup for payroll processing, property and facilities management activities, contractor and vendor liaison, as well as support for consular enquiries and support as needed. The position may be required to undertake, or provide backup for, a wide range of activities in support of the Embassy's operational objectives. Responsibilities will be allocated to make best use of overall team resources and individual skills. The position formally reports to the Administration Manager, Cairo, who is responsible for overall performance management, accountability, professional development, and employment-related matters. Day-to-day tasking, operational supervision, and routine task reporting are provided through the Senior Finance and Property Officer, who directs and coordinates the position's daily work programme and priorities. Please refer to the position description for more details. Key responsibilities include:Administration· Provide administrative services and support; assist with arranging and organising functions and meetings; assist with booking staff travel and accommodation.· Assist with coordinating guest lists and invitations for official events. · Act as primary Post (electronic) unclassified mailbox administrator – respond to general emails or forward as appropriate. Protocol· Undertake general Protocol administration tasks such as coordination and delivery of correspondence and formal channels of communication, for example TPNs (Third Person Notes), NVs (Notes verbal) etc.· Assisting with the drafting of TPNs and general correspondence, customs clearance paperwork, and formal notifications and follow up with the Egyptian MFA about visas, permits etc.· Provide backup support to the EA/Team Administrator and acts as the designated alternate, undertaking EA/Team Administrator responsibilities during periods of absence or as required. Notarial and Consular· Notarial, Consular and general enquiries to the Embassy email and on the phone.· Work with and provide back-up cover for the Consular Adviser which includes, notarial functions, contingency planning, consular casework. Finance:• Provide back up support to assist with administering Local Staff salaries, including processing the monthly pay when required.· Provide backup support to the Senior Finance and Property Officer and acts as the designated-alternate, undertaking Senior Finance and Property Officer responsibilities during periods of absence or as required.• Assist with the preparation of invoices and end of month financial procedures, including monthly bank reconciliation and reporting.• Assist with queries and follow ups regarding weekly payments to vendors, rents and utilities.<br> Property:• Obtain quotes for maintenance/repairs, furniture, equipment, and office supplies and procure items as directed.• Arrange access to property and supervise provider representatives undertaking maintenance and inspections of property.· Maintain Asset Management (AIMS) database. Ideal candidate profile · Bachelor’s degree in business administration or any related field.· Initiative, great problem-solving skills and an eye for detail.· A professional standard of written and spoken English and Arabic.· Experience in an administration role.· A quick learner who can quickly come up to speed with systems and processes.· Well organised, efficient, including the ability to prioritise tasks effectively and work under pressure.· Strong finance and numeracy skills.· An excellent understanding of (or ability to quickly learn) Egyptian government functions and procedures, and experience handling protocol matters.· Ideally, have experience working in an Embassy or similar environment.· A high level of flexibility and responsibility and the ability to work effectively as a team member. Application details:This is a locally employed position. Salary will be based on skills and experience. You will need to have the right to work in Egypt. <br>To apply please submit your CV and a cover letter in English of no more than two pages, setting out why you are applying for the position and examples of how you meet the ideal candidate profile and role responsibilities.<br>Please email your cover letter, CV and the names and contact details of two referees to enquiries@nzembassy.org.eg with the subject "Job Application: Team Administrator”<br>Please do not click the ‘apply’ button on this advert. The deadline for applications is COB 05 September 2026. Interviews will likely be held last week of September 2026. The commencement date will be October 2026.<br>No telephone enquiries will be answered. Only shortlisted candidates will be contacted.<br>If the successful candidate has worked or lived in New Zealand and are subsequently employed as locally engaged staff in a NZ Government Embassy or High Commission, they may, subject to individual circumstances, have NZ Tax Residency obligations. We advise any applicant, who may be in this situation, to discuss their tax residency status with the NZ Inland Revenue (IRD) and determine any potential personal tax obligations to IRD.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.<br><br>As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.<br><br>Job Function<br><br>Regulatory Affairs Group<br><br>Job Sub Function<br><br>Regulatory Affairs<br><br>Job Category<br><br>Professional<br><br>All Job Posting Locations:<br><br>Cairo, Egypt<br><br>Job Description<br><br>DePuy Synthes is recruiting for a(n) Project Manager, MDRIM & Document Mgmt, this Hybrid position will be in Warsaw, Poland. Alternate Hybrid locations may be considered at New Cairo, Egypt and Diegem, Belgium.<br><br>Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):<br><br>Warsaw, Poland - Requisition Number: 097944<br><br>New Cairo, Egypt - Requisition Number: 099996<br><br>Diegem, Belgium - Requisition Number: 097944<br><br>Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.<br><br>Job Overview<br><br>This role leads and coordinates MDRIM (Medical Device Regulatory Information Management) and document management projects within QARA International, ensuring regulatory documentation, data, and processes meet global and regional requirements. The Project Manager drives cross‑functional execution, improves quality and compliance processes, and supports operational readiness across international markets. This position offers the opportunity to have a direct impact on regulatory compliance, inspection readiness, and the efficient lifecycle management of medical device documentation.<br><br>Key Responsibilities<br><br>Lead and manage MDRIM and document management projects from initiation through completion, ensuring delivery on time, within scope, and in alignment with QARA priorities. Coordinate cross‑functional stakeholders (Regulatory Affairs, Quality, R&D, Manufacturing, and external partners) to align documentation and regulatory information requirements. Oversee planning, tracking, and reporting of project milestones, risks, issues, and dependencies. Ensure document management processes comply with applicable global regulations, internal quality standards, and inspection readiness expectations. Support continuous improvement initiatives by identifying process gaps and implementing standardized, efficient MDRIM and documentation workflows. Maintain project documentation, dashboards, and metrics to support transparency and leadership decision‑making. Facilitate governance meetings, project reviews, and stakeholder communications across QARA International. Apply Johnson & Johnson Credo values and quality principles in all project activities. <br><br>Qualifications<br><br>Education:<br><br>Bachelor’s degree required in Life Sciences, Engineering, Quality, Regulatory Affairs, or a related discipline. Master’s degree preferred. <br><br>Required<br><br>Experience and Skills:<br><br>6–8 years of relevant experience in project management, quality, regulatory, or document management environments within a regulated industry (medical devices, pharmaceuticals, or healthcare preferred). Demonstrated experience managing cross‑functional, international projects. Working knowledge of quality systems, regulatory documentation, and controlled document management processes. <br><br>Preferred<br><br>Experience supporting MDRIM, regulatory information management, or global submissions. Familiarity with EU MDR/IVDR and global regulatory expectations. Experience working in matrixed, global organizations. Project management certification (e.g., PMP, PRINCE2) preferred. Strong organizational, planning, and risk management skills. Effective written and verbal communication skills with the ability to influence stakeholders. <br><br>Other<br><br>Language: Fluency in English required; Polish preferred. Travel: Limited; up to 10–20% international travel may be required. <br><br>For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.<br><br>Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.<br><br> Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.<br><br> <br><br>Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact Ask GS to be directed to your accommodation resource.<br><br> <br><br>#DePuy Synthes Careers<br><br>Required Skills<br><br>Preferred Skills:<br><br>Analytical Reasoning, Business Behavior, Business Writing, Communication, Confidentiality, Data Reporting, Detail-Oriented, Legal Support, Medicines and Device Development and Regulation, Problem Solving, Product Licensing, Regulatory Affairs Management, Regulatory Compliance, Regulatory Development, Regulatory Environment, Risk Assessments, Teamwork
<h2 class="h5">Job description</h2>
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Job ID <br> <br> 36929 <br>Location <br> <br> Cairo, Egypt <br>Work Types <br> <br> Full Time <br>Categories <br> <br> Client Accounting<br><strong>We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.</strong><br><strong>About TMF Group</strong><br>TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We provide legal, financial and employee administration through TMF Group's teams in 120 offices. <br><strong>Discover the Role</strong><br>It is an area experiencing significant growth in TMF, thus providing an opportunity for great career development. <br><strong>Key Responsibilities</strong><br>* Position Summary <br> The Accounting & Tax Senior Executive is responsible for managing and reviewing accounting, financial reporting, tax compliance, accounts payable, and regulatory support services for a portfolio of clients. The role requires strong technical knowledge, sound judgment, and the ability to independently handle complex client matters while ensuring compliance with local laws, tax regulations, and TMF quality standards. The Senior Executive is also expected to support junior team members, coordinate with internal and external stakeholders, and contribute to process improvement and client service excellence. * Key Responsibiliti es <br> Accounting & Financial Reporting <br> * Manage and review monthly bookkeeping activities in accordance with local GAAP and applicable client reporting requirements. <br> * Review and validate financial transactions, including AR, AP, payments, receipts, fixed assets, depreciation, accruals, provisions, and prepayments. <br> * Prepare, review, and analyze monthly financial reports and reporting packages, including Balance Sheet, Income Statement, Trial Balance, General Ledger, Bank Reconciliation s, and client-specifi c management reports. <br> * Ensure accuracy, completeness, and timely delivery of financial reports in line with agreed service levels and internal quality standards. <br> * Lead coordination with auditors and support the preparation of annual statutory financial statements and audit requirements. <br> Tax Compliance <br> * Review and Lead the submission of the recurring tax filings, including VAT, Corporate Income Tax, Withholding Tax, salary tax, stamp tax, and other applicable tax declarations. <br> * Review tax computations and reconciliation s to ensure accuracy and compliance with local tax laws and deadlines. <br> * Guide on the required tax registrations and regulatory reporting requirements and other statutory submissions as applicable. <br> * Monitor filing deadlines, coordinate tax payments, and maintain proper evidence of submissions and settlements. <br> * Lead any tax inspections, tax audits, and authority inquiries for the clients to ensure preparing required reconciliation s, schedules, and supporting documentation and handle all communications with the tax inspectors. <br> Accounts Payable, Cash Management & Controls <br> * Lead the process of reviewing supplier invoices and payment requests, and ensure approval workflows to ensure compliance with client policies and local requirements. <br> * Oversee payment processing through client banking platforms and maintain proper documentation and audit trails. <br> * Review bank reconciliation s, vendor reconciliation s, and payment records to identify and resolve discrepancies on a timely basis. <br> * Strengthen internal controls over payment cycles, cash management, and client authorization procedures. <br> Client Service, Advisory & Stakeholder Management <br> * Act as a key point of contact for assigned clients on accounting and tax computation and regulatory requirements. <br> * Provide practical guidance to clients on local accounting and tax compliance requirements, escalating complex matters where required. <br> * Maintain strong client relationships by ensuring timely responses, proactive follow-up, and clear communication of risks, deadlines, and deliverables. <br> * Coordinate with internal teams, auditors, legal advisors, banks, tax authorities, and external consultants to support client deliverables. <br> * Keep clients and internal stakeholders informed of relevant regulatory, tax, and compliance updates. <br> * Serve as an effective technical point of contact for escalations and client dissatisfactio n matters. <br> Team Support & Process Improvement <br> * Review work prepared by junior team members and provide technical guidance, coaching, and feedback as needed. <br> * Support workload planning, task p rioritization, and monitoring of deliverables for assigned clients. <br> * Identify process gaps, recommend improvements, and contribute to standardizatio n of accounting, tax, and reporting procedures. <br> * Ensure proper documentation, filing, and knowledge transfer in accordance with internal procedures and quality standards. <br> * Support the enhancement and automation of existing t <br><strong>Key Requirements</strong><br>* Bachelor's degree in Accounting, Finance, Commerce, or a related field. <br> * 8-12 years of relevant experience in accounting, financial reporting, bookkeeping, tax compliance, and client service. <br> * Strong knowledge of local accounting standards, tax regulations, statutory filing requirements, and regulatory compliance procedures. <br> * Deep understanding of VAT, corporate tax, withholding tax, payroll tax, e-invoicing, and tax inspection procedures. <br> * Advanced Excel skills and strong analytical, r econciliation, and problem-solvin g capabilities. <br> * Strong communication skills with the ability to manage client relationships and coordinate with multiple stakeholders. <br> * Ability to manage multiple clients, prioritize tasks, meet deadlines, and work effectively under pressure. <br> * Experience in professional services, outsourcing, or multinational environments is preferred. <br> * Professional certification or progress toward certification such as CPA, ACCA, CMA, or equivalent is an advantage. <br><strong>What's in it for you?</strong><br>Pathways for career development<br>• Work with colleagues and clients around the world on interesting and challenging work.<br>• We provide internal career opportunities, so you can take your career further within TMF.<br>• Continuous development is supported through global learning opportunities from the TMF Business Academy. <br> Making an impact<br>• You'll be helping us to make the world a simpler place to do business for our clients.<br>• Through our corporate social responsibility program, you'll also be making a difference in the communities where we work. <br> A supportive environment<br>• Strong feedback culture to help build an engaging workplace. <br> Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best. <br><strong>We're looking forward to getting to know you!</strong><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <p>UNDP’s decades-long partnership with Egypt has fostered a diverse portfolio of support across the economic, social, and environmental sectors. The current strategy builds on this strong foundation, aligning with Egypt Vision 2030 to advance a green, inclusive, and resilient development pathway driven by innovation and collaboration. </p><br> <p>As a strategic partner, UNDP Egypt plays a central role in accelerating progress toward the SDGs, with three pillars of support: Inclusive Growth and Digital Transformation<u>;</u>, Governance, Social Inclusion, and Gender; and Climate and Nature. Drawing on global expertise and grounded in local experience, the Country Office works closely with partners on policy advisory and programmatic support, and bringing stakeholders together across the spectrum including government, private sector, academia and CSOs to address complex challenges and take advantage of opportunities. </p><br> <p>To remain agile within a rapidly changing development landscape, UNDP Egypt is implementing an organizational change process that aims to transition to a structure and financially viable business model that is more effectively and efficiently able to deliver on evolving national priorities. </p><br> <p>It is guided by four core principles: </p><br> <ul> <li>Retaining key capacities while investing in new expertise </li> <li>Strengthening and integrating quality assurance and programme finance </li> <li>Standardization and optimization across the teams / functions </li> <li>Financial sustainability of core structure - with flexibility for expansion / contraction </li> </ul> <p>This restructuring positions UNDP Egypt to remain a lean, responsive, and financially sustainable partner, one that is equipped to deliver integrated development solutions that support the country’s long-term aspirations. </p><br> <p>Within this reform context, the Programme Management Support Unit (PMSU) serves as a cornerstone of the Country Office’s new operating model. The PMSU functions as the institutional backbone for programme quality, financial integrity, and results performance, ensuring that development interventions are strategically coherent, operationally sound, and compliant with corporate standards.</p><br> <p>By providing centralized leadership on Programme Finance, Results-Based Management (RBM), monitoring and evaluation (M&E), and risk management, the PMSU strengthens portfolio oversight across the full programme cycle—from design and budgeting to implementation, reporting, and closure. The unit ensures systematic quality assurance, robust financial oversight, and proactive risk management in line with UNDP’s Programme and Operations Policies and Procedures (POPP) and Internal Control Framework.</p><br> <p>Through strengthened analytics, evidence generation, and compliance systems, the PMSU enhances organizational effectiveness and accountability, enabling programme teams to focus on delivering transformative results for Egypt while safeguarding UNDP’s integrity and credibility with partners and donors.</p><br> <p><b>Position Purpose:</b></p><br> <p>The Programme Support Analyst of the Programme Management Support Unit (PMSU) serves as the Country Office’s central authority on programme quality assurance, performance management, and financial integrity. The role ensures that UNDP Egypt’s portfolio is strategically aligned with the UNDP Strategic Plan and the Country Programme Document (CPD), while delivering measurable impact in line with corporate standards.</p><br> <p>Reporting directly to the Deputy Resident Representative, Programme Support Analyst plays a critical role in linking programme, operations, and partnerships functions to strengthen delivery performance, optimize resource utilization, and ensure audit readiness and compliance. S/he ensures that resources are strategically allocated, efficiently utilized, and directly linked to results and impact. </p><br> <p>The Programme Support Analyst works in close collaboration with Programme Team Leads, Operations, and the Policy and Partnerships function to ensure that programme design and delivery are fully aligned with financing strategies and partnership priorities. The role provides the analytical and quality assurance backbone that enables effective engagement with donors and government counterparts, translating strategic priorities into bankable and results-oriented programmes.</p><br> <p>The Programme Support Analyst also collaborates closely with the Communications function to ensure that verified results and impact are effectively communicated, enhancing UNDP Egypt’s visibility, credibility, and positioning as a trusted development partner.</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.</p><br> <p><u>Incumbent is expected to display managerial innovation, initiative, and a strong client orientation that encourages and rewards excellence in programme delivery and implementation. S/he might be required to undertake emerging tasks and additional duties as requested by senior management.</u> </p><br> <p><b>Duties and Responsibilities:</b></p><br> <p><b>1.Ensure full compliance of the programme portfolio with UNDP Programme and Operations Policies and Procedures</b> <b>(POPP), RBM standards, and Internal Control Frameworks (ICF), maintaining high-quality project design, implementation, and reporting:</b></p><br> <p>• Ensure programme implementation compliance with UNDP rules, regulations and policies, effective management of financial recording/reporting system, timely follow-up of audit recommendations, implementation of internal controls, and proper functioning of a client-oriented financial resources management system;<br> • Perform managerial and oversight functions in the ERP as delegated by the Resident Representative in the approved localized Internal Control Framework (ICF).<br> • Coordinate compliance and oversight across the Programme and Operations teams, programme management, establishing tools for accurate data on programme performance;<br> • Set-up tools and strategies to establish the CO as a center excellence in corporate performance management dashboards and reviews in collaboration with the Operations Manager;<br> • Advise senior management on oversight, compliance and assurance issues affecting country programme and operations. <br> • Ensure SoPs and processes are gender sensitive and promote gender equality. <br> </p><br> <p><b>2.Oversee financial planning, budgeting, and expenditure monitoring across the portfolio, ensuring efficient use of resources and strong alignment between financial delivery and development results.:</b></p><br> <p>• Provide regular overview and analysis of all type of resources including local cost sharing, engagement facility, catalytic core resources (TRAC) and strategic resources allocated by the Headquarters (HQ)<br> • Regularly analyze and prepare strategic financial overview and analysis reports for senior management, including information related to programme and projects financial status, revenue management (GMS/DPC), expenditure, budgets, delivery rate, forecasts for development projects, regular monitoring of pipelines, etc.;<br> • Ensure that the project budget includes all direct and indirect costs required implement the project, and strong justification for the costing.<br> • Work with programme managers to monitor delivery of core and non-core resources and pro-actively alert management on projects with delivery issues;<br> • Ensure timely conduct of HACT yearly audit exercise (optimal planning, adherence to OAI calendar, implementation of audit recommendations, monitoring and follow-up of audit issues, etc.);<br> • Coordinate the timely preparation and submission of the HACT assurance plan as well as ensuring its effective implementation (timely conduct of spot checks and release of associated reports, liaising with programme personnel for the set-up of assurance calendar, etc.);<br> • Regularly monitor HACT Dashboard and all HACT indicators in the corporate performance tools such as the Integrated Finance Dashboard (IFD), UNDP at Glance, monitor the implementation of HACT and recommend solutions to challenges in implementing HACT;<br> • Play a leadership role in inter-agency HACT task forces. </p><br> <p><b>3.Ensure high-quality, timely donor reporting and financial analysis, including oversight of cost-sharing and trust fund agreements, and provide strategic inputs to resource mobilization efforts by strengthening the credibility and evidence base of programme results:</b></p><br> <ul> <li>Identify approaches and modalities to achieve management targets and increased efficiency resulting in delivery acceleration, sound financial management and optimal programme/project implementation;</li> <li>Provide quality assurance of programmes and projects including LPAC quality assurance, including advice on implementation modalities and programme design.</li> <li>Provide clearance for financially substantive or high-risk contracts for NIM projects and DIM Letter of Agreements (LOAs), Responsible Party Agreements (RPAs), Low grant values or any other legal instruments, etc.;</li> <li>Coordinate the development of tools to monitor and tracking of pipelines, timely set-up and update of pipelines in Quantum and recording of contribution financing agreements, etc.</li> <li>Support the preparation of Financing Agreements and engagement with development partners to ensure they understand UNDP standardized agreements and liaise with the Legal Office for any required waivers/exceptions; </li> <li>Support the presentation of budgets in Concept Notes and Project Documents to potential donors; </li> </ul> <p><b>4. Lead the implementation of programme and project quality assurance as well as RBM systems, ensuring robust planning, monitoring, and evaluation frameworks, and promoting the use of data and analytics to drive performance and adaptive management: </b></p><br> <p>• Ensure programme and project quality assurance is conducted at design, implementation and closure, including SES etc. <br> • Ensure portfolio approach is adopted to strengthen integration, coherence and efficiencies across programming. <br> • Ensure effective application of RBM approaches and tools, establishment of targets and monitoring of achievement of development results;<br> • Ensure robust system of monitoring and reporting, as well as evaluation is planned and operationalized according to programme and project results frameworks and performance indicators; <br> • Ensure continuous improvements through scanning of new approaches, tools, and systems within and outside of UNDP, and adapted / adopted within the CO. <br> • Provide substantive advisory services to Programme Team Leaders and Operation personnel, for delivery acceleration and efficient project implementation. <br><b>5. Strengthen risk identification and mitigation measures, ensure audit preparedness, and oversee follow-up on audit recommendations to safeguard compliance and minimize operational and financial risks.:</b></p><br> <p>• Provide strategic advice to senior management on risk management, including risk identification and monitoring, risk management measures, particularly potential areas of high risk. <br> • Establish a risk management strategy and framework by developing tools for risk management, compliance and assurance system and process from project to CO levels; <br> • Ensure appropriate analysis for risk management at programme, operations and project staff level;<br> • Support senior management to ensure risk management is central part of programme management, identify, evaluate and advice on significant exposures to risk;<br> • Adapt existing risk management tools to ensure mechanisms are in place and functioning, advise and develop new tools and procedures;<br> • Ensure reporting on risk to Senior Management and HQ is clear and consistent and accompanied by actionable recommendations;<br> • Provide advisory services, lead and undertake cross-practice capacity risk assessments;<br> • Evaluate the effectiveness and efficiency of controls and promote the continuous improvement of the control environment;<br> • Effectively communicate on risk and control systems and information with appropriate units;<br> • Routinely monitor financial exception reports for unusual activities, transactions, and assess anomalies;<br> • Coordinate the review of CO risk logs to ensure that risks are adequately assessed and escalated if need be while establishing adequate processes to mitigate those risks.<br> </p><br> <p><b>6. Lead capacity-building initiatives for programme and project teams on RBM, financial management, and audit compliance, fostering a culture of accountability, learning, and continuous improvement:</b></p><br> <p>• Ensure capacity building through training and advice in terms of systems, business processes, NIM and DIM implementation processes;<br> • Ensure the set-up of capacity development plan for UNDP personnel, Implementing Partners (IPs) and Responsible Parties (RPs) including the timely monitoring of progress made and implementation of HACT micro-assessment recommendations.<br> • Coordinate the preparation of manuals for NIM/DIM implementation for projects and counterparts;<br> • Provide support to the CO staff on project budgeting /accounting rules and procedures and ways of improving of financial programme management;<br> • Ensure necessary Quantum training sessions for the CO staff are implemented;<br> • Manage the CO SharePoint to ensure that key program and operations documents are properly filed and accessible. <br> • Take tangible steps to promote gender equality in the CO particularly in programming, and to create and maintain an inclusive, and respectful working environment, free form any form bias, harassment, sexual harassment, discrimination and abuse of authority.<br> </p><br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><b>Supervisory/Managerial Responsibilities: </b>Supervise the following members of the PMSU team – Programme Management Analyst (NOA), Finance Associate G6 and two Programme Management Associate G6 and NPSA-6)</p><br> <p><b>Competencies</b></p><br> <i><b>Core: </b></i> <br> <p><b>Achieve Results</b></p><br> <p>LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy</p><br> <p> in doing work</p><br> <br> <p><b>Think Innovatively</b></p><br> <p>LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated</p><br> <p> thinking</p><br> <br> <p><b>Learn Continuously</b></p><br> LEVEL 2: Go outside comfort zone, learn from others and support their learning <br> <p><b>Adapt with Agility </b></p><br> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process <br> <b>Act with Determination </b> <p>LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously</p><br> <br> <p><b>Engage and Partner</b></p><br> LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <p><b>Enable Diversity and Inclusion</b></p><br> LEVEL 2: Facilitate conversations to bridge differences, considers in decision making <br> <p><i><b>Cross-Functional & Technical competencies:</b></i></p><br> <i><b>Thematic Area</b></i> <i><b>Name</b></i> <i><b>Definition</b></i> <br> <i><b>Business Management</b></i> Results-based Management <ul> <li>Ability to manage the implementation of strategies, programmes, and projects with a focus at improved performance and demonstrable results. </li> <li>Knowledge and understanding of relevant theories, concepts, methodologies, instruments, and tools.</li> </ul> <br> <i><b>Business Management</b></i> Portfolio Management <ul> <li>Ability to select, prioritise and control the organization's programmes and projects in line with its strategic objectives and capacity.</li> <li>Ability to balance the implementation of change initiatives with regular activities for optimal return on investment. Knowledge and understanding of key principles of project, programme, and portfolio management</li> </ul> <br> <i><b>Business Management</b></i> Monitoring & Evaluation <ul> <li> Ability to systematically monitor results of strategies, programmes, and activities with a view to make sure that they are being implemented effectively; Ability to provide managers and key stakeholders with regular feedback and reporting on the consistency or discrepancy between planned activities and programme management and results. </li> <li>Ability to make independent judgment of the management and results of strategies, programmes and activities based on set criteria and benchmark, keeping in mind the needs and concerns of client, current and upcoming.</li> <li>Knowledge and understanding of monitoring and evaluation frameworks, concepts, methodologies, systems, processes, and tools. Ability to make independent judgement based on set criteria and benchmarks. Ability to anticipate client's upcoming needs and concerns.</li> </ul> <br> <i><b>Business Direction & Strategy</b></i> System Thinking <ul> <li>Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system</li> </ul> <br> <i><b>Business Management</b></i> Digital Awareness and Literacy <ul> <li>Ability and inclination to rapidly adopt new technologies, either through skillful grasping their usage or through understanding their impact and empowering others.</li> </ul> <br> <p><b>Required Skills and Experience</b></p><br> <p><b>Education:</b></p><br> <ul> <li>Advanced university degree (master's degree or equivalent) in Economics, Political Sciences, Social Sciences, or related field is required or </li> <li>A first-level university degree (bachelor’s degree) in the areas mentioned above in combination</li></ul> </div>
<h2 class="h5">Job description</h2>
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<p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <p>UNDP’s decades-long partnership with Egypt has fostered a diverse portfolio of support across the economic, social, and environmental sectors. The current strategy builds on this strong foundation, aligning with Egypt Vision 2030 to advance a green, inclusive, and resilient development pathway driven by innovation and collaboration. </p><br> <p>As a strategic partner, UNDP Egypt plays a central role in accelerating progress toward the SDGs, with three pillars of support: Inclusive Growth and Digital Transformation; Governance, Social Inclusion, and Gender; and Climate and Nature. Drawing on global expertise and grounded in local experience, the Country Office works closely with partners on policy advisory and programmatic support, and bringing stakeholders together across the spectrum including government, private sector, academia and CSOs to address complex challenges and take advantage of opportunities.</p><br> <p>To remain agile within a rapidly changing development landscape, UNDP Egypt is implementing an organizational change process that aims to transition to a structure and financially viable business model that is more effectively and efficiently able to deliver on evolving national priorities. </p><br> <p>It is guided by four core principles:</p><br> <p>• Retaining key capacities while investing in new expertise</p><br> <p>• Strengthening and integrating quality assurance and programme finance</p><br> <p>• Standardization and optimization across the teams / functions</p><br> <p>• Financial sustainability of core structure - with flexibility for expansion / contraction</p><br> <p>The ICT team plays a crucial role in the Country Office (CO) as reliance on digital technology and AI continues to increase in all office operations, projects, and programme deliveries. </p><br> <p>The team drives <b>UNDP’s digital transformation efforts</b> in the CO to better enable, leverage and deploy technology solutions that help the CO implement new ways of doing business to work smarter and more efficiently, and ultimately to improve the way it provides value to UNDP partners, stakeholders, and beneficiaries. </p><br> <p>Under the guidance and direct supervision of the Procurement and ICT Analyst (NOB), the ICT & Procurement Associate provides ICT services, while implementing procurement processes in the management of ICT good, systems and strategies, and provides daily technical support to users of information management tools and technology infrastructure. The ICT & Procurement Associate may supervise and/or lead the support staff if/when delegated by supervisor.</p><br> <p>The ICT Associate promotes a client-oriented approach particularly in the service of UN Common system partners and agencies. The ICT Associate works in close collaboration with Programme, Operations and projects teams in the CO, UNDP HQ staff, Regional Information Officer (RIO), and the Regional Bureau Information Manager (RBIM) to resolve complex ICT/Procurement related issues.</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.</p><br> <p><b>Duties and Responsibilities</b></p><br> <p><b>1.) Ensure implementation of ICT strategies and introduction/implementation of new technologies:</b></p><br> <ul> <li>Ensure compliance with corporate information management and technology standards, guidelines, and procedures for the CO technology environment.</li> <li>Participate in development and implementation of Standard Operating Procedures in ICT services. </li> <li>Conduct market research and analysis and provide support in introducing new technology for CO system updating and improvement.</li> <li>Provide advice on and assistance in procurement of new ICT equipment for the CO and projects; and provide technical specifications and information on best options in both local and international markets. Review quotations and bids. </li> <li>Participate in development and implementation of ICT annual plan. Maintain the measures in place for business continuity and disaster recovery processes and procedures. </li> <li>Provide support for the use of ERP functionality for improved business results and improved client services.</li> <li>Provide ICT support for key events. </li> </ul> <p><b>2.) Ensure effective functioning of the CO hardware and software packages and efficient management support of shared ICT infrastructure and common services:</b></p><br> <ul> <li>Monitor shared network environments and cloud-based resources daily to ensure stable connectivity for all resident UN Agencies.</li> <li>Deploy countermeasures and cybersecurity protocols to protect the data resources of the CO and partner agencies from malicious attacks. Ensure UNDP desktop and network resources are protected from malicious virus attacks and deploy countermeasures in the event of attacks.</li> <li>Maintain an up-to-date inventory of shared ICT assets, managing their lifecycle from procurement to sustainable disposal/recycling.</li> <li>Support effective functioning (installation, operation, and maintenance) of all UNDP hardware equipment and acquisition of hardware supplies.</li> <li>Perform specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and making routine repairs.</li> <li>Maintain an up-to-date inventory and stock of supplies and spare parts in cooperation with the Administration and Procurement Teams.</li> </ul> <p><b>3.) Manage ICT contracts and vendor performance for integrated service delivery:</b></p><br> <ul> <li>Oversee technical performance against Key Performance Indicators (KPIs) for ICT-related Long-Term Agreements (LTAs) used by the CO and UN partners.</li> <li>Respond to complex technical issues and service interruptions by serving as the primary liaison between the UN and technology service providers.</li> <li>Ensure full compliance with software licensing, hardware warranties, and service-level agreements (SLAs) throughout the contract lifecycle.</li> </ul> <p><b>4.) Ensure strategic sourcing and procurement of ICT goods and services for the CO and UN Agencies:</b></p><br> <ul> <li>Organize end-to-end procurement processes (RFQ, ITB, RFP) for hardware, software, and technical services such as cloud hosting and cybersecurity for the CO and UN partners.</li> <li>Draft technical specifications and Terms of Reference (TOR) that harmonize requirements across agencies to facilitate joint procurement and leverage economies of scale.</li> <li>Conduct market research to identify innovative "Green ICT" providers and maintain a specialized vendor roster accessible to the UN Country Team (UNCT).</li> <li>Support technical evaluation committees to ensure technology bids comply with UNDP rules and inter-agency interoperability standards <br> </li> </ul> <p><b>5) Support digital transformation, AI enablement, and knowledge management:</b></p><br> <ul> <li>Identify opportunities to digitalize and automate business processes.</li> <li>Provide technical support for ERP systems (e.g., Quantum) to enable data-driven decision-making.</li> <li>Contribute to the development and use of AI tools and digital solutions to enhance efficiency.</li> <li>Promote the use of data analytics for performance monitoring and reporting.</li> <li>Support knowledge sharing, documentation of best practices, and capacity-building activities.</li> <li>Participate in the organization of training for the CO staff on ICT/Procurement issues</li> <li>Contribute to knowledge networks and communities of practice.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization</p><br> <p>Supervisory/Managerial Responsibilities: The ICT & Procurement Associate may supervise and/or lead the support staff if/when delegated by supervisor.</p><br> <p><b>Competencies</b></p><br> <i><b>Core </b></i> <br> <p><b>Achieve Results</b></p><br> <p>LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in </p><br> <p>doing work</p><br> <br> <p><b>Think Innovatively</b></p><br> LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking <br> <p><b>Learn Continuously</b></p><br> <p>LEVEL 2: Go outside comfort zone, learn from others and support their learning</p><br> <br> <p><b>Adapt with Agility </b></p><br> <p>LEVEL 2: Adapt processes/approaches to new situations, involve others in change </p><br> <p>process</p><br> <br> <b>Act with Determination </b> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <p><b>Engage and Partner</b></p><br> LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <p><b>Enable Diversity and Inclusion</b></p><br> LEVEL 2: Facilitate conversations to bridge differences, considers in decision making <br> <p><b>Cross-Functional & Technical competencies </b></p><br> <i><b>Thematic Area</b></i> <i><b>Name</b></i> <i><b>Definition</b></i> <br> <b>Business Management</b> Results-based Management Ability to manage programmes and projects with a focus on improved performance and demonstrable results. <br> <b>Business Management</b> Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs, provide inputs to the development of customer service strategy, look for ways to add value beyond clients' immediate requests, Ability to anticipate client's upcoming needs and concerns. <br> <b>Business Management</b> Working with Evidence and Data Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions, and supporting decision-making. <br> <b>Business Management</b> Digital Awareness and Literacy Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed. <br> <b>Information Management and Technology</b> <p>IT Customer </p><br> <p>Support</p><br> Ability to support customers on IT related issues and generate and contribute to continuous improvement processes to deliver a great user experience. Knowledge of ISO 9001 desirable. ITIL certification or similar is desirable. <br> <b>Information Management and Technology</b> Network, Communication, and Infrastructure Management Ability to develop/integrate/operate/manage IT network, communications, Cloud or on-premises infrastructure, and new technologies like IoT. Cisco CCIE CCNP or similar is desirable. <br> <b>Information Management and Technology</b> User Experience and Business Analyst Capacity to translate efficiently user needs into IT requirements around human-centered design. <br> <p><b>Required Skills and Experience</b></p><br> <p><b>Education:</b></p><br> <ul> <li>Secondary education is required with formal training in IT systems, business software and/or web-based applications. </li> <li>A university degree (Bachelor’s degree) in Information Technology, Information Management, Telecommunications, Computer Science, or an equivalent field will be given due consideration, but it is not a requirement.</li> <li>CIPS level 2 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage. </li> <li>Certifications in CCNA, MSCA, MSCE, and/or MCP are an asset </li> </ul> <p><b>Experience:</b></p><br> <ul> <li>Minimum of 6 years (with high school diploma) or 3 years (with bachelor’s degree) of relevant working experience in network administration and operations, web design, providing technical support for hardware/software or Cloud ERP environments, working with telecommunications facilities; and applying knowledge of database applications, web-based management systems and cloud infrastructure solutions.</li> <li>Previous experience providing ICT services, ICT procurement support, or shared services within the UN system or international organizations is desired.</li> <li>Hands‑on experience with ERP systems (e.g. Quantum, Oracle, SAP) and other web‑based ICT or procurement management platforms is desired.</li> <li>Experience supporting ICT infrastructure, networks, cloud/shared environments, cybersecurity monitoring, and ICT asset lifecycle management is desired.</li> <li>Experience supporting RFQ/ITB/RFP processes, drafting technical specifications or TORs, vendor coordination, and support to technical evaluation committees is desired.</li> <li>Possession of valid <b>CIPS Level 2 </b>certification is desired.</li> <li>Possession of valid <b>Cisco (e.g. CCNA) or equivalent ICT </b>certification is desired.</li> </ul> <p><b>Language Requirements:</b></p><br> <ul> <li>Fluency in English and Arabic is required.</li> </ul> <p><b>Equal opportunity</b></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><b>Sexual harassment, exploitation, and abuse of authority</b></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><b>Probation</b></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><b>Right to select multiple candidates</b></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><b>Use of AI by candidates</b></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><b>Scam alert</b></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>
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