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<p>Develop and maintain scalable, reusable components using React.js and Next.js. Implement dynamic and responsive user interfaces with HTML5, CSS3, Flexbox, and Grid. Utilize React Hooks (useState, useEffect, useContext, etc.) to manage component logic. Manage global and local state using Redux, Zustand, Context API, or similar tools. Apply responsive and adaptive design principles using frameworks such as Tailwind CSS, Shadcn, or Styled Components. Integrate and consume RESTful APIs and/or GraphQL endpoints. Collaborate with backend developers, designers, and other team members in an Agile/Scrum environment. Maintain high standards of code quality through tools like ESLint and Prettier. Use Git for version control and work within Git-based platforms like GitHub or GitLab. Manage dependencies with npm, yarn, or pnpm. Participate in code reviews, sprint planning, and daily stand-ups. Optimizing components for maximum performance across a vast array of web-capable devices and browsers. Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model. Thorough understanding of React.js and its core principles. Experience with popular React.js workflows (such as Flux or Redux). Familiarity with newer specifications of ECMAScript. Familiarity with RESTful APIs. Knowledge of modern authorization mechanisms, such as JSON Web Token. Familiarity with modern front-end build pipelines and tools.</p><p><strong>Desired Candidate Profile</strong></p><p>2+ years of experience.</p>
<p>Define the vision and roadmap for Oracle ERP systems, aligning with the company's business objectives. Stay informed of evolving Oracle technologies and trends to guide strategic decisions. Lead and manage cross-functional teams, including functional consultants, technical developers, and DBA teams. Possess in-depth knowledge of Oracle EBS modules (Financials, Supply Chain, HR, MRP, etc.) and integration capabilities. Drive seamless coordination between technical teams, business analysts, and end-users for optimal outcomes. Oversee large-scale Oracle ERP implementation, upgrade, and migration projects Identify and mitigate project risks, ensuring timely delivery within budget. Troubleshoot and resolve complex technical issues, ensuring high system availability and performance. Oversee system upgrades, patches, and configuration changes. Develop and maintain comprehensive technical and functional documentation. Manage external technical audits and ensure compliance with security standards and internal processes. Evaluate emerging technologies and recommend their application for improved efficiency and scalability. Drive process automation and optimization using Oracle tools and integrations. Shaping the broader IT strategy beyond Oracle ERP, such as integrating with analytics platforms or enhancing business intelligence. Provide third-level support for Oracle applications, managing incident resolution and root cause analysis. Oversee data migration activities, including mapping, cleansing, and transformation processes. Ensure the ERP environment meets compliance and security standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Bacheloru2019s degree in computer science, Information Systems, or a related field. (Masteru2019s degree is a plus) Advanced certifications in Oracle EBS modules and/or Oracle Cloud solutions. Proven track record in managing Oracle ERP implementations, upgrades, and customizations. Strong technical expertise in Oracle EBS architecture, middleware, and database components. Previous experience in Oracle Fusion and OCI cloud environments is a must. Experience With Apex is a must. Pharma industry experience is a plus. Extensive knowledge of Oracle EBS modules, especially Financials, Supply Chain, HR, and MRP. Experience with workflow development, customization, and configuration. Expertise in data migration, system integration, and troubleshooting. Global or regional ERP experience is preferred.</p>
<p>Development and implementation of advanced cloud solutions using Microsoft Azure and M365. Responsible for the planning, creation and integration of cloud technologies into existing IT systems Development of solutions that represent a combination of public cloud, private cloud and on-premises systems Evaluation and analysis of new cloud technologies and services with regard to their applicability and added value for the company. Function as the central contact person for relevant stakeholders regarding the company-wide introduction of cloud solutions Manage the entire lifecycle of solutions in the area of Azure and M365. Close collaboration with other IT teams, especially with the Security and Application Services.</p><p><strong>Desired Candidate Profile</strong></p><p>Bacheloru2019s degree in Business Informatics, Information Technology, Computer Science, or a related field, or an equivalent qualification. At least 3-5 years of experience in Microsoft Azure Cloud environment. In-depth knowledge of Azure services, Entra ID, and Microsoft 365. Experience with PowerShell and other automation tools is a plus. Knowledge of IT architecture and technologies. Strong analytical and problem-solving skills, excellent communication skills, and the ability to work in a team. Ideally, experience in managing IT projects as well as certifications in the cloud sector.</p>
<p>Design, implement, and support enterprise routing and switching infrastructure for customer projects. Architect and deploy SD-WAN solutions to meet customer connectivity and performance requirements. Architect and deploy Zero Trust Network Access (ZTNA) solutions, with particular focus on AppGate. Design and implement Cisco SD-Access architectures for campus and branch environments. Design, deploy, and support advanced Cisco ACI environments, including multisite and multipod architectures. Design and implement broader data center technologies, including compute, storage networking, and virtualization-related networking. Develop and implement disaster recovery (DR) and business continuity (BC) strategies for customer environments. Provide technical leadership on pre-sales activities, including solution design, bill of materials, and technical proposals, in collaboration with the sales team. Prepare detailed technical documentation, including low-level designs (LLDs), high-level designs (HLDs), and as built documentation. Lead project implementation and act as the escalation point for complex network and data center troubleshooting. Mentor and provide technical guidance to junior and mid-level engineers. Stay current with emerging networking and data center technologies and industry best practices.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Computer Engineering, or a related field. Extensive, hands-on experience (7+ years preferred) in enterprise networking and data center engineering, ideally within a system integrator or professional services environment. Deep expertise in enterprise routing and switching (e.g., OSPF, BGP, EIGRP, spanning-tree, VXLAN). Proven, hands-on experience with SD-WAN design and deployment. Proven, hands-on experience with ZTNA solutions, specifically AppGate. Strong experience designing and deploying Cisco SD-Access. Advanced expertise in Cisco ACI, including multisite and multipod design, implementation, and troubleshooting. Solid understanding of data center technologies, architectures, and best practices. Experience designing and implementing DR and business continuity strategies. Relevant certifications strongly preferred, such as CCNP/CCIE Enterprise or Data Center, AppGate certification, and Cisco ACI-related certifications. Strong analytical, troubleshooting, and communication skills, with the ability to interface directly with customers.</p>
<p>Gather and analyze customer requirements and design appropriate server, storage, and data backup solutions. Prepare BOMs, sizing, and configurations using vendor configuration and assessment tools. Write technical proposals, respond to RFPs/RFQs and tenders, and prepare compliance sheets. Deliver technical presentations, demos, and PoCs to customers (remotely and during on-site visits to KSA). Work with distributors and vendor channel teams on deal registration and special pricing. Support the sales team in customer meetings as the technical authority. Own the technical pre-sales cycle for data center infrastructure — enterprise servers, storage, and data backup solutions, with a focus on Dell Technologies & HPE portfolios.</p><p><strong>Desired Candidate Profile</strong></p><p>3-5 years of pre-sales / solutions engineering experience at a system integrator or IT solutions provider, focused on data center hardware. Strong hands-on knowledge of Dell Technologies or HPE solutions — servers, storage, and backup. Good understanding of virtualization (VMware/Hyper-V), backup solutions, SAN/NAS, and RAID concepts. Dell or HPE certifications are a strong plus. Bachelor's degree in Computer Engineering, Computer Science, or related field. Excellent presentation and proposal-writing skills in English and Arabic. Willingness to travel periodically to Saudi Arabia.</p>
<p>The role involves preparing detailed technical drawings, layouts, and schematics using AutoCAD and related design tools for IT infrastructure, physical security, and data center projects. Interpreting project specifications, collaborating with engineers and project managers, updating drawings based on field feedback, and ensuring all designs meet relevant standards and client requirements. Maintain organized drawing files, support documentation for proposals and installations, and coordinate with cross-functional teams to align designs with project timelines and quality expectations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience reading and interpreting engineering drawings, architectural plans, and technical specifications related to IT, low-current, or physical security systems.</li><li>Effective communication and collaboration skills to work closely with engineers, project managers, and on-site teams.</li><li>Diploma or bacheloru2019s degree in engineering, drafting, or a related field, or equivalent practical experience.</li><li>2u20135 years of experience as an AutoCAD Draftsman/Designer or in a similar technical drafting role.</li><li>Prior experience in an IT systems integrator, or engineering firm in Cairo or the wider region is a plus.</li><li>Strong proficiency in AutoCAD and other CAD/design tools, with the ability to produce accurate 2D drawings and technical layouts.</li><li>Solid understanding of basic engineering and design principles, preferably in network infrastructure, cabling, data centers, or security systems.</li><li>Good organizational and documentation skills, including maintaining drawing registers, version control, and project records.</li><li>Proficiency with MS Office and basic IT tools, familiarity with industry standards and local regulations is an advantage.</li></ul>
<p>Define project scope, objectives, and final deliverables in collaboration with senior management and stakeholders. Develop a full project execution plan covering timeline, interim milestones, budget, dependencies, and required resources. Own the day-to-day operational and tactical management of the project, ensuring deliverables are completed on time, within scope, and within approved budget. Issue periodic status reports to the project team on progress, key objectives, and potential risks. Identify potential risks and develop mitigation strategies. Manage changes to project scope, schedule, and cost using appropriate change-control techniques. Ensure all deliverables meet the quality standards defined in the project plan. Run periodic project reviews through to closure and final delivery. Maintain comprehensive project documentation, including project charter, schedule, status reports, and outcome evaluations against target deliverables. Lead and coordinate the project team, including internal members and external vendors. Provide direction and support to the team, fostering a collaborative delivery environment. Act as the primary liaison between the project team and stakeholders.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Engineering, Information Technology, or Project Management. Master's degree in Business Administration is preferred. 7-10 years of practical experience in project management or PMO functions. Project management certification is preferred, such as PMP. Proven track record managing IT projects within an institutional / enterprise environment. Strong command of project management methodologies, tools, and techniques aligned with PMI standards. Demonstrated leadership and team management skills, with the ability to make decisions effectively under pressure. High proficiency in MS Project and the Microsoft Office suite.</p>
<p>Administrate and fine tune System Security Platforms (MSG, HSM, Secure file transfer, MFA, IAM, XDR, EPP, PAM, etc.). Implement Security baseline for System Security assets. Develop and enforce security policies, procedures, and best practices to secure Systems Prepare and Execute System Security runbook in coordination with service continuity team. Prepare technical reports to show progress System Security activities to the IT System Security Manager. Regularly Remediate the System Security Solutions after vulnerability assessments, IT Security specialist & advisor. Assessment and penetration testing. Prepare reports and documentation regarding security incidents, risk assessments, and compliance audits.</p><p><strong>Desired Candidate Profile</strong></p><p>Bacheloru2019s degree in computer science, Information Technology, Cyber Security, Engineering, or equivalent industry experience. 3-5 experience in System Security Area. Basic Knowledge of Security standards such as ISO 27K, NIST , CIS benchmarks , PCIDSS.</p>
<p>Analyze, design, develop, and implement high-quality, efficient, and scalable solutions within the Salesforce platform. Ensure that system functionality meets the needs of all departments while handling more complex use cases and maintaining best practices across the development lifecycle. Conduct testing to ensure system stability and functionality. Provide second-level technical support for system issues and inquiries; troubleshoot and resolve problems in coordination with internal teams and external vendors. Collaborate with internal teams, external vendors, and stakeholders to address system-related challenges, and actively support other developers by sharing expertise, resolving technical issues, and promoting development best practices. Monitor system performance proactively to detect and resolve potential issues. Take initiative in managing assigned project components from start to finish and collaborate with team members to ensure timely, high-quality delivery of tasks and technical solutions. Stay updated with the latest technological advancements and Salesforce trends. Mentor and guide junior developers on best practices and new developments. Enhance system architecture to maintain compatibility, scalability, and security.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Engineering, Computer Science, Information Systems Management, or a related field. 3u20135 years of professional experience in Salesforce system development, complex system design, and implementation. Proficient in both written and spoken English. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), as well as Outlook, Teams, and SharePoint Strong proficiency in Salesforce development, including Apex, Visualforce, Lightning Components, SOQL, and SOSL. Extensive experience with Salesforce Sales Cloud, Service Cloud, and other relevant Salesforce products. Experience with Salesforce integrations using REST/SOAP APIs, middleware, and data migration tools. In-depth understanding of data modeling, system architecture, security settings, and access controls within the Salesforce platform. Familiarity with Agile/Scrum methodologies and comfort working in iterative, team-based environments.</p>
<p>Design and administer custom solutions on the Force.com platform including configuration, user management, report generation, version planning, licensing, platform upgrades, data modeling, integration, data migration and having a deep architectural understanding of implementing. Salesforce for CRM and Commerce. Manage and lead a team of IS administrators, including hiring, training, and performance evaluations. Follow up the effective support to end-users, lead problem solving efforts, ticketing system, website operations and Mobile device management. Develop support processes, service level agreements (SLAs), and escalation procedures to ensure efficient and effective support operations. Design and develop reports, dashboards, and analytics to provide insights into business performance and support data-driven decision-making. Administer salesforce platform's design, document, configuration, maintenance and administration of the Salesforce platform. Lead the successful delivery of Salesforce Cloud and other implementation engagements from a technical standpoint. Performing proactive system monitoring to identify any performance and/or data consistency issues.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in computer engineering, computer science, information systems management or a related field. 8-10 years of relevant professional experience. At least 2 years of experience in a managerial role. Proficient in English, both written and spoken. Strong capabilities in CRM system development and design, with excellent troubleshooting skills. Proven knowledge of Salesforce and Force.com, particularly in heavily customized environments with numerous custom objects, integrations, various declarative automation types, and applications. Must provide clear examples of reverse engineering and simplifying configurations. Proficiency in Salesforce configuration, customization, and data management. Knowledge of Salesforce development (Apex, Visualforce, Lightning components) is a plus.</p>
<p>Provide support and administration for Card Management Systems (CMS). Manage and monitor the full card lifecycle, including issuance, activation, PIN management, limits setup, blocking/unblocking, and card reissuance. Analyze and troubleshoot transaction issues related to authorization, clearing, and reversals using ISO8583 messages. Support daily payment operations across ATM, POS, e-commerce, contactless, tokenization, and 3D Secure (3DS) transactions. Ensure smooth integration between CMS and core banking systems. Perform reconciliation and support settlement processes. Investigate and resolve production incidents, ensuring minimal service disruption. Work closely with internal teams, payment schemes, and vendors to resolve issues and implement enhancements. Maintain system documentation, operational procedures, and troubleshooting guides.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s degree in Computer Science, Information Systems, or a related field.</li><li>2+ years of experience.</li><li>Strong knowledge of Card Management Systems (CMS).</li><li>Solid understanding of card lifecycle (Issuance, activation, PIN, limits, blocking/unblocking, reissue).</li><li>Experience with ISO8583 messages (authorization, clearing, reversals).</li><li>Familiarity with payment schemes (Visa/Mastercard/Meeza).</li><li>Understanding of transaction flows (ATM, POS, e-commerce, contactless, tokenization, 3DS).</li><li>Understanding of reconciliation & settlement basics.</li><li>Basic understanding of: Core banking integration, WebSphere, HSM basics (Thales PayShield 9000 & 10K).</li><li>Strong SQL skills (querying, troubleshooting transactions).</li></ul>
<p>Support Dynatrace Application. Monitor and Analyze Banking applications performance to enhance and support Business Process for specific Business Domain. Investigate any errors on Application that may be related to severs or databases by the needed view access as first layer who are accountable on the application readiness. Raise any HW or DB related issues to concerned team. Evaluate, Implement, administer, and tune Banking applications. Manage relationship with 3rd party Application Suppliers and meet established Service Level Agreements. Coordinate with IT Architecture, Demand Management, PM and QA teams during project planning and execution related to all Banking Applications. Implement changes related to the applications and engage other resources if needed. Implement data protection policies and compliance policies related to Banking applications and coordinate with IT Security. Analyze problems related to Supported banking applications and coordinate with designated vendors. Cooperate with application developers in web interfaces related to different applications. Coordinate with IT Teams during project execution related to all Banking Applications. Support development teams during implementation and transfer business knowledge. Analysis of new releases of 3rd party applications.</p><p><strong>Desired Candidate Profile</strong></p><p>University Degree Holder in Computing / IT or equivalent industry experience. 1-6 years of Information Technology Area experience in IT Application experience, preferably in a Banking and Finance environment. Knowledge of specific 3rd party application deployed in Bank Environment. Knowledge of Business processes supported by 3rd party applications. Knowledge of Supplier Management Process. Requirements gathering (data and process) and application solution design. Knowledge of Release and Deployment Management process.</p>
<p>Own the technical pre-sales cycle for cybersecurity solutions across network security, endpoint protection, identity, and SOC/SIEM u2014 supporting the KSA-based sales team with security architectures that match customer requirements and compliance needs. Assess customer security posture and design solutions covering firewalls/NGFW, EDR/XDR, email & web security, SIEM/SOC, IAM/PAM, and data protection. Prepare sizing, BOMs, and technical proposals for leading security vendors (e.g., Fortinet, Palo Alto, Cisco, Sophos, Kaspersky, Trend Micro, Microsoft Defender/Sentinel). Respond to RFPs/tenders, prepare compliance sheets, and handle technical clarifications. Deliver presentations, demos, and PoCs to customers (remotely and during on-site visits to KSA). Stay current on threat landscape, vendor roadmaps, and KSA regulatory/compliance requirements (e.g., NCA frameworks). Support the sales team in customer meetings as the security subject-matter expert.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5 years of cybersecurity pre-sales or security engineering experience at a system integrator, IT solutions provider, or security solutions provider. Hands-on experience with at least two major security vendor stacks (Fortinet, Palo Alto, Cisco, Microsoft Security, or similar). Good understanding of network security architecture, Zero Trust, SOC operations, and SIEM. Vendor certifications preferred (e.g., Fortinet NSE 4+, PCNSE, CCNP Security, SC-200/SC-300); CISSP/CISM a plus. Bachelor's degree in Computer Engineering, Computer Science, or related field. Excellent communication and presentation skills in English and Arabic. Willingness to travel periodically to Saudi Arabia.</p>
<p>Oracle EBS Development: Design, develop, and maintain Oracle EBS modules, including customizations, extensions, and integrations. Work on Oracle EBS workflows, interfaces, and data conversions. Troubleshoot and resolve issues related to Oracle EBS functionality. PL/SQL Development: Write and optimize complex PL/SQL queries, stored procedures, functions, and triggers. Perform database tuning and optimization for improved performance. Develop and maintain database scripts for data migration and reporting. Oracle Forms and Reports: Design and develop custom Oracle Forms and Reports to meet business needs. Modify and enhance existing forms and reports as required. Ensure adherence to best practices in form and report development. Oracle Custom Extension : Customize Oracle EBS modules to align with business processes. Develop and implement custom workflows, interfaces, and extensions. Collaborate with functional teams to gather requirements and deliver solutions. Oracle BI Dashboards: Design and develop interactive dashboards and reports using Oracle OBIEE. Integrate Oracle OBIEE with Oracle EBS and other data sources for real-time reporting. Ensure data accuracy and consistency in Power BI visualizations. Technical Leadership: Provide technical guidance and mentorship to junior developers. Lead code reviews and ensure adherence to coding standards. Collaborate with cross-functional teams to deliver projects on time and within scope. Documentation and Support: Create and maintain technical documentation for developed solutions. Provide production support and troubleshoot issues as needed. Work closely with stakeholders to understand and address their requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Bacheloru2019s degree in computer science, Information Technology, or a related field. Minimum 7-10 years of experience in Oracle EBS development, PL/SQL, Oracle Forms and Reports, and Oracle customization. Proficiency in Oracle EBS modules and architecture. Hands-on experience with Oracle Forms and Reports. Familiarity with Oracle customization techniques and tools. (Oracle Application Framework (OAF), Oracle Workflow u2013 AME u2013 XML Publisher u2026..) Experience in building dashboards and reports using Oracle OBIEE BI. Strong expertise in PL/SQL programming and database design.</p>
<p>Collaborate with IT/business teams to ensure that the tools are configured to meet the needs of the organization, following ITIL processes. Work with stakeholders to define requirements and design workflows within the ITSM tools. Continuously evaluate the performance and effectiveness of ITSM tools and identify areas for improvement. Optimize processes within the ITSM platform to ensure maximum efficiency in incident, problem, change, and service request management. Implement automation and custom reporting to streamline operations and improve service delivery. Provide training and support to end-users and IT/business staff on how to use the ITSM tools effectively. Create user documentation, guides, and knowledge base articles related to tool usage. Troubleshoot any issues related to the tool and provide timely resolutions to users. Responsible for the integration of ITSM tools with other enterprise systems (e.g., monitoring tools, asset management, identity management systems). Collaborate with development teams to ensure seamless data flow and alignment between ITSM tools and other IT management systems. Ensure the accuracy and integrity of data within the ITSM tool. Ensure that SLAs, workflows, and escalation paths are correctly configured to support service level objectives. Manage user access and permissions within the ITSM tools to ensure appropriate security and compliance. Perform regular system maintenance, upgrades, and patches to ensure that the ITSM tool remains secure and functional. Ensure that the ITSM tool is in compliance with industry standards, best practices, and organizational policies. Promote ITIL-aligned practices within the tool to ensure effective service delivery and management. Provide configuration, integration, and management of ITSM tools to ensure that they support the organization's needs and workflows.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bacheloru0019s degree in information technology, Computer Science, Business Analytics, or a related field (or equivalent work experience).</li><li>2-6 years of experience in data analysis, business analysis, or IT service management.</li><li>Experience working with ITSM tools and platforms (e.g., ServiceNow, BMC Remedy, Jira) to track and report on IT services.</li><li>Familiarity with ITIL processes, particularly in service management, incident management, and SLA management.</li><li>Proven experience in creating reports and dashboards for management and business stakeholders.</li><li>Proficiency with data analysis tools and techniques (e.g., Excel, Power BI, Tableau).</li><li>Strong analytical skills with the ability to interpret complex data sets and identify actionable insights.</li><li>Knowledge of SQL or other database query languages is a plus.</li><li>ITIL Foundation certification (preferred).</li><li>Additional certifications in data analysis or business intelligence (e.g., Microsoft Certified: Data Analyst Associate) are a plus.</li></ul>
<p>Partner with Business Analysis team and other business stakeholders to understand requirements and translate them into robust, scalable, and secure solution designs. Lead the design of System architecture, integration patterns, and data flows to enable efficient business operations and services. Ensure solution designs adhere to Infrastructure architecture, cybersecurity, and compliance standards. Work closely with the Technology Infrastructure Architecture team to align application and infrastructure roadmaps. Evaluate emerging technologies and recommend fit-for-purpose solutions that enhance performance, cost efficiency, and business value. Oversee the technical delivery of solutions, providing architectural guidance and quality assurance during implementation. Maintain up-to-date solution architecture documentation and promote architectural best practices across teams.</p><p><strong>Desired Candidate Profile</strong></p><p>Bacheloru2019s degree in Computer Science, Information Systems, or related field (Masteru2019s in the field will be preferred). Ideally 10 years of experience in IT and development of technology/applications, with at least 3 years in a solutions architecture role focusing on applications and systems integration. Proven track record in designing and delivering enterprise business solutions, preferably in financial services or regulated sectors. Strong knowledge of application design, integration technologies (APIs, ESB, microservices), and enterprise software platforms. Familiarity with enterprise architecture frameworks (e.g., TOGAF) and agile delivery methods. Awareness of IT security, compliance, and risk management principles in solution design.</p>
<p>Identify and develop new business opportunities, building customer relationships from the ground up and promoting the companyu2019s networking and cybersecurity solutions. Designing and presenting technical solutions, preparing proposals, solution architectures, and bills of materials. Responsibilities include customer meetings, technical presentations, product demonstrations, proof of concept support, responding to RFPs and RFQs, coordinating with vendors and internal teams, and providing pre-sales and limited post-sales technical support. Technical proposal writing, and creating architecture diagrams and bills of materials.</p><p><strong>Desired Candidate Profile</strong></p><p>A bacheloru2019s degree in computer engineering, computer science, information technology, or a related field, or equivalent practical experience. 2u20135 years of experience in Network or Security Sales Engineering or a related technical role. Experience working with or for system integrators in networking or security is highly preferred. Strong networking knowledge including routing and switching, TCP/IP, VLANs, and network design for enterprise environments. Solid understanding of network security technologies such as firewalls, VPNs, IDS IPS, NAC, and secure remote access solutions. Strong pre-sales and sales engineering skills including opportunity qualification and responding to RFPs and RFQs. Relevant certifications such as CCNA CCNP, Network+, Security+, or vendor-specific networking.</p>
<p>Review change requests to ensure they are complete, well-documented, and follow the proper procedures. Review priority levels to change requests based on impact and urgency, and ensure appropriate approvals are obtained. Ensure that risk assessments and impact analysis are properly documented and communicated to relevant stakeholders. Make sure the Configuration items and affected service are correctly addressed within change. Monitor changes for any unforeseen risks and escalate issues to the IT Change Manager as required. Assist in identifying and assessing the scope of changes, ensuring they align with IT policies and business needs. Coordinate with cross-functional teams (e.g., development, operations, service desk) to ensure the smooth execution of changes. Assist in organizing Change Advisory Board (CAB) meetings, ensuring all relevant stakeholders are invited and prepared to discuss proposed changes. Support in planning and coordinating scheduled changes, ensuring that the required resources and stakeholders are available. Monitor change progress and provide regular updates to stakeholders about the status of ongoing changes and generating change management reports. Maintain accurate records of all changes, including change requests, approvals, implementation details, and post-implementation reviews. Ensure post-implementation reviews of changes to evaluate success, identify issues, and gather feedback from stakeholders. Help develop and distribute change notifications, ensuring that users are informed of any planned downtime, system updates, or changes to services. Assist in identifying areas for improvement in the change management process. Enhance the change management tools, ensuring they are up to date and aligned with best practices. Assist in audits and compliance checks to ensure that the change management process is followed and that all changes are documented properly. Maintain a focus on maintaining a controlled environment for changes to reduce the potential for unauthorized changes. Follow and implement all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. Follow the day-to-day operations related to own jobs in the department and preparing requested reports to ensure continuity of work. Ensure being innovative, initiative and recommend new approaches related to own jobs.</p><p><strong>Desired Candidate Profile</strong></p><p>A Bacheloru2019s degree in Information Technology, Computer Science, Business Administration, or a related field (or equivalent work experience). 2-6 years of experience in IT change management, IT support, or IT service management roles. ITIL Foundation certification is preferred, with additional certifications in project management or service management being a plus. Experience with change management software tools (e.g., ServiceNow, BMC Remedy, or Jira Service Management) is desirable. Basic understanding of ITIL (Information Technology Infrastructure Library) or other change management frameworks.</p>
<p>Configure and manage routing rules, message formats (MT/MX), user roles, and system parameters across payment systems. Maintain system security, including access controls, user permissions, and operational configurations. Ensure compliance with regulatory requirements, including SWIFT CSP and AML/CTF standards. Monitor system performance and ensure high availability of payment platforms. Support daily operations related to payment processing, reconciliation, and dispute resolution. Collaborate with internal teams (IT, Compliance, Operations) to ensure smooth system integration and performance. Identify and mitigate risks related to fraud, duplicate transactions, and unauthorized access. Participate in system upgrades, testing, and implementation of new features or integrations.</p><p><strong>Desired Candidate Profile</strong></p><p>Bacheloru2019s degree in Computer Science, Information Systems, or a related field. Minimum 3 years of experience in payment systems, banking operations, or financial services. Handsu2011on experience with: SWIFT Alliance Access / Alliance Gateway / RMA, ACH (National Switch / Local Clearing House), CorPay, SafeWatch, TDR (Reconciliation & Dispute Resolution), PaymentSafe / PaymentGuard (Fraud/Authentication), DDA (duplicate detection).</p>
<p>Support Financial and non-Financial, (Core Banking, Enterprise, ATM & Cards, Payment, Digital & Corporate) Business Applications delivered by 3rd party/Vendors/Built In-House Monitor and Analyze Banking applications performance to enhance and support Business Process for specific Business Domain. Investigate any errors on Application that may be related to severs or databases by the needed view access as first layer who are accountable on the application readiness. Raise any HW or DB related issues to concerned team Evaluate, Implement, administer, and tune Banking applications Manage relationship with 3rd party Application Suppliers and meet established Service Level Agreements. Coordinate with IT Architecture, Demand Management, PM and QA teams during project planning and execution related to all Banking Applications. Implement changes related to the applications and engage other resources if needed. Implement data protection policies and compliance policies related to Banking applications and coordinate with IT Security. Analyze problems related to Supported banking applications and coordinate with designated vendors. Cooperate with application developers in web interfaces related to different applications. Coordinate with IT Teams during project execution related to all Banking Applications. Support development teams during implementation and transfer business knowledge. Analysis of new releases of 3rd party applications.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least 1u20133 years of experience in an application support role, specifically with Microsoft Dynamics CRM or Dynamics 365.</li><li>Proven experience in configuring and customizing Dynamics 365, particularly the Sales, Customer Service, and Marketing modules.</li><li>Familiarity with related technologies, such as Active Directory, Microsoft 365 Admin Center, and Azure.</li></ul>