Arabiat jobs

<p>Arabiat Egypt is looking for a motivated Projects Engineer to join our Projects Department and support the delivery of multiple automotive, commercial and development projects.</p><p>This is an Owner-side position offering hands-on exposure to the complete project lifecycle while working directly with consultants, contractors, suppliers and internal stakeholders.</p><p>The successful candidate will report to the Projects Manager and work between the head office and project sites, supporting both project coordination and site follow-up.</p><p><strong>The Role</strong></p><p>The candidate will support the Projects Management Department in coordinating <strong>multiple concurrent projects</strong> from design and tendering through construction, handover and closeout.</p><p><strong>Day to Day Responsibilities:</strong></p><p><strong>Project &amp; Stakeholder Coordination</strong></p><ul><li><p>Coordinate between the Owner, consultants, contractors, suppliers and internal departments.</p></li><li><p>Follow up project requirements, deliverables, approvals, decisions and action items.</p></li><li><p>Support coordination of design, procurement and construction activities across different projects.</p></li><li><p>Identify potential delays, coordination problems and project risks and escalate them appropriately.</p></li></ul><p><strong>Site Coordination &amp; Progress Follow-Up</strong></p><ul><li><p>Attend project sites regularly as part of the Owner's project team.</p></li><li><p>Monitor and coordinate site activities and actual progress.</p></li><li><p>Follow up contractors and consultants regarding outstanding works, technical issues and agreed actions.</p></li><li><p>Check availability of approved drawings, materials, manpower and required information affecting progress.</p></li><li><p>Participate in site inspections, coordination meetings, snagging, testing, commissioning and handover activities.</p></li><li><p>Monitor quality and HSE observations and follow up their closure with the responsible parties.</p></li></ul><p><strong>Planning &amp; Project Controls</strong></p><ul><li><p>Follow up master schedules, milestones and short-term look-ahead programs.</p></li><li><p>Compare planned versus actual project progress.</p></li><li><p>Maintain action, milestone and issue trackers.</p></li><li><p>Assist in monitoring key project indicators including schedule, cost/variations, procurement, submittals, quality, HSE, risks and closeout status.</p></li><li><p>Support preparation and follow-up of corrective and recovery actions when required.</p></li></ul><p><strong>Documentation &amp; Reporting</strong></p><ul><li><p>Maintain organized and updated project records.</p></li><li><p>Follow up drawings, RFIs, submittals, approvals, correspondence, variations and other project documentation.</p></li><li><p>Prepare Minutes of Meetings, action logs and decision trackers.</p></li><li><p>Prepare weekly/monthly project progress reports and photographic site reports.</p></li><li><p>Support preparation of dashboards and management presentations.</p></li></ul><p><strong>Tendering &amp; Procurement</strong></p><ul><li><p>Support preparation of RFQs/RFPs and tender documentation.</p></li><li><p>Assist with technical comparisons and bid evaluations.</p></li><li><p>Follow up procurement activities and long-lead items.</p></li><li><p>Coordinate technical requirements with consultants, contractors and suppliers.</p></li></ul><p><strong>Quality, Handover &amp; Closeout</strong></p><ul><li><p>Follow up quality observations, NCRs and snag lists.</p></li><li><p>Participate in inspections and handover activities.</p></li><li><p>Follow up as-built drawings, O&amp;M manuals, warranties and project closeout documentation.</p></li><li><p>Support defects-liability follow-up after handover.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in <strong>civil or architectural engineering</strong>.</p></li><li><p>1–3 years of relevant experience in construction, site engineering, technical office, project coordination or project management.</p></li><li><p>Previous Owner-side experience is an advantage but not mandatory.</p></li><li><p>Good understanding of the project lifecycle and fundamental Project Management principles.</p></li><li><p>Exposure to commercial, automotive, industrial, retail or similar projects is preferred.</p></li></ul><p><strong>Technical &amp; Digital Skills</strong></p><ul><li><p>Good command of <strong>MS Office</strong>, particularly Excel, Word and PowerPoint.</p></li><li><p>Working knowledge of <strong>Primavera P6 and/or MS Project</strong> is preferred.</p></li><li><p>Good knowledge of <strong>AutoCAD</strong>.</p></li><li><p>Revit/BIM knowledge.</p></li><li><p>Power BI/dashboarding experience is a plus.</p></li><li><p>Basic understanding of drawings, specifications, BOQs, RFIs, submittals, variations and construction documentation.</p></li><li><p>Familiarity with digital collaboration tools such as MS Teams, Planner or equivalent platforms.</p></li><li><p><strong>AI-Enabled Project Management: </strong>Basic familiarity with AI tools is preferred to develop the use of AI for project reporting, document review, meeting minutes, correspondence, data analysis, knowledge retrieval and other project-management activities.</p></li></ul><ul><li><p><strong>English:</strong> Good to professional working proficiency, including technical and business writing.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Strong organization and follow-up capability.</p></li><li><p>Attention to detail with a proactive problem-solving mindset.</p></li><li><p>Ability to coordinate several activities and projects simultaneously.</p></li><li><p>Willingness to continuously learn and develop within Project Management.</p></li><li><p>Willingness to work between the head office and multiple project sites.</p></li></ul><p></p>

<p>We are seeking a dedicated <strong>Customer Relation Executive</strong> to join our vibrant team in <strong>Obour, Egypt</strong>.</p><p>As a Customer Relation Executive, you will be the heart of our customer interactions, ensuring every client feels valued and understood. This <strong>full-time, on-site</strong> role is perfect for an entry-level professional eager to kickstart a rewarding career in customer service and make a tangible impact.</p><h3><strong>What You'll Be Doing:</strong></h3><ul><li><p><strong>Engaging with Customers:</strong> Handle inquiries, provide information, and resolve issues with professionalism and a friendly demeanor across various channels.</p></li><li><p><strong>Building Relationships:</strong> Foster strong, positive relationships with customers, acting as a trusted point of contact between client and the service center.</p></li><li><p><strong>Problem Solving:</strong> Proactively identify and deliver customer concerns, ensuring a seamless and satisfactory experience.</p></li><li><p><strong>Service Knowledge:</strong> Develop a deep understanding of our service, our offerings to effectively assist customers and provide accurate information.</p></li><li><p><strong>Feedback Loop:</strong> Collect and relay customer feedback to relevant internal teams in the after sales and CRM department for continuous improvement.</p></li></ul><h3><strong>Skills &amp; Technologies You'll Utilize:</strong></h3><p>You'll leverage your strong <strong>Customer Service</strong> and <strong>Customer Support</strong> expertise daily. Proficiency in <strong>Communication Skills</strong>, <strong>Problem-Solving</strong>, and <strong>Active Listening</strong> will be crucial. Experience with <strong>the ERP system "SAP" </strong>and a natural ability for <strong>Empathy</strong> and <strong>Conflict Resolution</strong> will set you up for success.</p><h3><strong>Impact You'll Make:</strong></h3><p>Your role is vital to our success! You'll directly contribute to customer satisfaction and loyalty, playing a key part in shaping our Automotive brand's reputation and driving our growth. Every interaction you have will leave a positive mark, ensuring our customers feel heard, valued, and delighted.</p><p><strong>Requirements</strong></p><h3><strong>Are You Ready to Be Our Next Customer Relation Executive?</strong></h3><p>We're looking for an enthusiastic individual eager to embark on a fulfilling career. If you meet the following qualifications, we encourage you to apply:</p><ul><li><p><strong>Required Skills:</strong> Demonstrated proficiency in <strong>Customer Service</strong>, <strong>Customer Support</strong>, exceptional <strong>Communication Skills</strong>, strong <strong>Problem-Solving</strong> abilities, excellent <strong>Active Listening</strong>, a high degree of <strong>Empathy</strong>, and capability in <strong>Conflict Resolution</strong>. Familiarity with <strong>CRM Software</strong>, robust <strong>Time Management</strong>, and superior <strong>Interpersonal Skills</strong> are highly valued. Very good command of english language.</p></li><li><p><strong>Experience:</strong> A minimum of <strong>1-3 years</strong> of experience in a customer-facing role, showcasing your ability to handle diverse customer needs effectively. Experience in Automotive industry is a plus.</p></li></ul><p></p>

<p>We are seeking a dynamic and highly skilled <strong>Service Advisor Engineer</strong> to join our vibrant team in <strong>Sheikh Zayed and ABo Rawash, Egypt</strong>. This is an unparalleled opportunity for an experienced professional to merge their engineering prowess with exceptional customer care, making a tangible impact on our operations and client success. As an integral part of our on-site team, you will be the crucial link between our cutting-edge engineering solutions and our valued customers.</p><p><strong>Overview:</strong></p><p>In this pivotal role, you will champion customer satisfaction by providing expert technical advice, coordinating service activities, and ensuring seamless resolution of engineering challenges. You will work within a fast-paced, supportive environment, dedicated to innovation and continuous improvement.</p><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Engage directly with customers</strong> to understand their service needs, diagnose issues, and provide clear, comprehensive technical explanations.</p></li><li><p><strong>Perform initial assessments</strong> and utilize strong diagnostic skills to identify mechanical and electrical system faults.</p></li><li><p><strong>Coordinate and schedule service interventions</strong>, ensuring efficient allocation of resources and timely completion of tasks.</p></li><li><p><strong>Provide expert technical support</strong>, guiding customers through troubleshooting steps and offering solutions.</p></li><li><p><strong>Maintain meticulous records</strong> of service requests, diagnoses, and resolutions to ensure accountability and facilitate continuous improvement.</p></li><li><p><strong>Collaborate effectively</strong> with the engineering and installation teams to ensure a cohesive approach to service delivery.</p></li><li><p><strong>Uphold our commitment to excellence</strong> in all customer interactions, fostering long-term relationships built on trust and reliability.</p></li></ul><p><strong>Skills &amp; Technologies:</strong></p><p>You will leverage your robust <strong>Engineering</strong> background, coupled with exceptional <strong>Customer Care</strong> abilities. Proficiency in <strong>Technical Support</strong>, advanced <strong>Troubleshooting</strong> techniques, and precise <strong>Diagnostic Skills</strong> are essential. Experience with <strong>Client Relationship Management</strong> and a solid understanding of <strong>Field Service</strong> operations will be key. A strong foundation in <strong>Mechanical Engineering</strong> and <strong>Electrical Systems</strong> is highly valued.</p><p></p><p><strong>Impact:</strong></p><p>As a Service Advisor Engineer, your work directly contributes to our reputation for reliability and customer loyalty. You will play a critical role in ensuring the optimal performance of our services, directly influencing customer satisfaction and our overall business success.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Unleash your Engineering expertise:</strong> A solid background in Engineering, preferably with a focus on Mechanical or Electrical disciplines.</p></li><li><p><strong>Master the art of Customer Care:</strong> Demonstrated ability to provide exceptional customer service, build rapport, and resolve complex issues with empathy and efficiency.</p></li><li><p><strong>Prove your Problem-Solving prowess:</strong> 1-3 years of dynamic experience in a similar role, showcasing your ability to diagnose, troubleshoot, and provide effective technical solutions.</p></li><li><p><strong>Commanding Communication Skills:</strong> Excellent verbal and written communication in English and Arabic to effectively interact with diverse stakeholders.</p></li><li><p><strong>Diagnostic Dynamo:</strong> Proven skills in technical diagnostics and troubleshooting of complex mechanical and electrical systems.</p></li><li><p><strong>Client-Centric Champion:</strong> A track record of successful client relationship management and a commitment to exceeding customer expectations.</p></li><li><p><strong>Career Level:</strong> This exciting opportunity is tailored for an <strong>Experienced</strong> professional ready to take on significant responsibilities and drive impact.</p></li></ul><p></p>

<p><strong>Job Purpose</strong><br>To lead and manage all administrative and facilities operations across the company's headquarters, sales showrooms, and service centers. The Admin Manager ensures seamless administrative support to all business functions, oversees facility maintenance and construction coordination, manages procurement of administrative staff and services, and maintains strong relationships with external stakeholders through contract management and renewal.</p><p><strong>Duties &amp; Responsibilities</strong></p><p><strong>1. Administrative Support to All Functions</strong></p><ul><li><p>Provide comprehensive administrative support to headquarters, showrooms, and service center departments to ensure smooth daily operations</p></li><li><p>Coordinate between departments such as (sales, service, parts, finance, marketing and HR) to streamline workflows and communication</p></li><li><p>Manage office administration, documentation, correspondence, and record-keeping across all branches</p></li></ul><p><strong>2. Contracts &amp; Stakeholder Management</strong></p><ul><li><p>Manage contractual agreements with landlords, property owners, and service providers for all related buildings and apartments</p></li><li><p>Proactively monitor contract expiry dates and initiate timely renewals with stakeholders</p></li><li><p>Negotiate contract terms, pricing, and conditions with external parties</p></li><li><p>Maintain a central register of all contracts, ensuring accurate documentation and compliance</p></li><li><p>Attend to any lease or agreement-related queries and resolve disputes</p></li></ul><p><strong>3. Procurement of Administrative Staff</strong></p><ul><li><p>Coordinate all administrative needs such as stationery, tools, equipment, or any other related supplies with department heads and human resources to ensure adequate levels of required materials are available.</p></li></ul><p><strong>4. Facilities &amp; Preventive Maintenance</strong></p><ul><li><p>Oversee the periodical maintenance and upkeep of all company buildings, offices, and facilities</p></li><li><p>Plan and schedule preventive maintenance programs for HVAC, electrical, plumbing, and building systems, etc.</p></li><li><p>Coordinate with maintenance teams and vendors for timely repairs and servicing</p></li><li><p>Ensure facilities comply with health, safety, and cleanliness standards</p></li></ul><p><strong>5. Construction &amp; New Building Projects</strong></p><ul><li><p>Coordinate and follow up on construction work related to the company's new building</p></li><li><p>Liaise closely with the projects team to track construction progress, timelines, and milestones</p></li><li><p>Ensure project requirements, administrative needs, and facility specifications are communicated effectively</p></li><li><p>Provide administrative support for permits, inspections, and handover processes for any related custodies.</p></li></ul><p><strong>6. Employee Support &amp; Internal Missions</strong></p><ul><li><p>Facilitate employee missions and travel between branches by arranging drivers and couriers</p></li><li><p>Manage the dispatch and reception of documents and packages between locations</p></li><li><p>Coordinate transport resources for staff and official company business</p></li><li><p>Ensure timely and secure delivery of internal correspondence</p></li></ul><p><strong>7. Third-Party Service Providers</strong></p><ul><li><p>Act as the primary point of contact for outsourced service companies including security, cleaning staff, uniform supply, and bus/transportation providers</p></li><li><p>Negotiate service agreements, monitor performance, and ensure service level compliance</p></li><li><p>Manage vendor contracts, renewals, and daily operational coordination</p></li><li><p>Evaluate vendor performance and recommend improvements or replacements as needed</p></li></ul><p><strong>8. Budget, Reporting &amp; Compliance</strong></p><ul><li><p>Prepare and manage the administrative and facilities budget</p></li><li><p>Monitor administrative expenditure and ensure cost efficiency</p></li><li><p>Ensure all administrative activities comply with company policies and local regulations</p></li><li><p>Provide regular reports to management on administrative operations</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Skills &amp; Qualifications</strong></p><ul><li><p>Bachelor's degree in Business Administration, Facilities Management, or a related field</p></li><li><p>10–12 years of experience in administration, facilities management, or office operations, preferably in the automotive or service industry</p></li><li><p>Strong contract management and negotiation skills with experience dealing with landlords and external vendors</p></li><li><p>Excellent organizational, planning, and time-management abilities</p></li><li><p>Proven experience in purchasing, procurement, and staffing coordination</p></li><li><p>Knowledge of building maintenance, construction coordination, and facility compliance</p></li><li><p>Strong leadership and people-management skills</p></li><li><p>Excellent communication and stakeholder-relationship skills</p></li><li><p>Proficiency in MS Office and administration/ERP systems</p></li><li><p>Ability to multitask and thrive in a fast-paced, multi-branch environment</p></li></ul><p></p>

<p><strong>Job Purpose</strong></p><p>The Head of Marketing is a strategic leadership role responsible for building and executing the company's marketing, brand, and communications strategy across local and regional markets. This role exists to drive market share growth, strengthen brand equity, and support revenue objectives by positioning the organization as a trusted provider of high-quality vehicles and services. The Head of Marketing will lead a team that delivers integrated marketing campaigns, digital strategies, public relations initiatives, and customer engagement programs — all aligned with the company's commitment to quality, partnership, and long-term customer relationships. Working within a collaborative, data-driven environment, this role contributes directly to the organization's long-term strategic direction and competitive positioning in the automotive industry.</p><p></p><p><strong>Key Responsibilities</strong></p><p><strong>Strategic Marketing &amp; Planning</strong></p><ul><li><p>Develop and implement the annual marketing strategy aligned with the company's business objectives, growth targets, and brand vision.</p></li><li><p>Conduct market research, competitor analysis, and customer insight gathering to inform marketing decisions and identify new opportunities in local and regional markets.</p></li><li><p>Define and monitor key performance indicators (KPIs) for all marketing activities, reporting regularly to the CEO and leadership team on performance, insights, and recommendations.</p></li><li><p>Contribute to the organization's long-term strategic planning as a member of the leadership team.</p></li></ul><p><strong>Campaign &amp; Launch Management</strong></p><ul><li><p>Plan, execute, and evaluate integrated marketing campaigns for vehicle launches, seasonal promotions, service offers, and brand-building initiatives.</p></li><li><p>Coordinate cross-functional inputs (sales, product, aftersales, finance) to ensure campaigns are well-supported and aligned with operational capacity.</p></li><li><p>Manage the end-to-end launch calendar, ensuring timely delivery of all marketing materials, digital assets, and communications.</p></li></ul><p><strong>Digital Marketing &amp; Lead Generation</strong></p><ul><li><p>Oversee the company's digital marketing strategy including website, SEO/SEM, social media, and any paid digital advertising.</p></li><li><p>Implement and optimize lead-generation funnels that capture, nurture, and convert prospects into sales-qualified leads.</p></li><li><p>Utilize marketing automation tools and CRM systems to track lead sources, measure conversion rates, and refine targeting.</p></li><li><p>Provide the sales team with timely, high-quality marketing qualified leads (MQLs) and support lead management processes.</p></li></ul><p><strong>Public Relations &amp; Communications</strong></p><ul><li><p>Develop and execute a comprehensive PR and communications plan that enhances the organization's reputation and brand visibility.</p></li><li><p>Build and maintain relationships with media, journalists, influencers, and industry stakeholders across local and regional markets.</p></li><li><p>Manage corporate communications including press releases, conferences, media statements, speaking engagements, and crisis communication responses.</p></li><li><p>Ensure consistent brand messaging and tone of voice across all internal and external communications.</p></li></ul><p><strong>Brand &amp; Creative Management</strong></p><ul><li><p>Uphold and evolve the brand identity, ensuring all marketing materials, dealership communications, and customer touchpoints reflect the brand's values of quality, trust, and partnership.</p></li><li><p>Oversee the creation of marketing collateral (brochures, videos, digital assets, point-of-sale materials) that meet brand standards and market requirements.</p></li><li><p>Manage relationships with external creative agencies, media buyers, and production partners.</p></li></ul><p><strong>Marketing Budget &amp; Performance Management</strong></p><ul><li><p>Prepare and manage the annual marketing budget, tracking expenditures and ensuring cost-effectiveness across all activities.</p></li><li><p>Implement a data-driven culture within the marketing team, using analytics tools to measure campaign performance, customer behaviour, and ROI.</p></li><li><p>Prepare monthly and quarterly performance reports for leadership, highlighting achievements, challenges, and forward-looking recommendations.</p></li></ul><p><strong>Team Leadership &amp; Development</strong></p><ul><li><p>Lead, mentor, and develop the marketing team, fostering a culture of collaboration, accountability, and continuous improvement.</p></li><li><p>Identify skill gaps and provide coaching, training, and growth opportunities for team members.</p></li><li><p>Encourage idea-sharing and contribution from all team members, ensuring everyone has a voice in shaping marketing direction and company strategy.</p></li></ul><hr><p></p>

<p>Are you a visionary HR professional passionate about shaping dynamic workplaces and driving organizational excellence? We are seeking an exceptional <strong>Sr. Organization Development Executive</strong> to join our vibrant team. This is an incredible <strong>on-site</strong> opportunity to lead transformative initiatives and leave a lasting impact on our company's success!</p><p><strong>Overview:</strong> As our Sr. Organization Development Executive, you will be responsible for designing and implementing strategies that enhance our organizational effectiveness. You will be instrumental in cultivating a thriving culture, optimizing structures, and ensuring our people are empowered to achieve their full potential. This role is perfect for an experienced professional ready to make a significant difference.</p><ul><li><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Strategically develop and implement robust Organization Culture initiatives</strong> that foster engagement, collaboration, and high performance.</p></li><li><p><strong>Design, evaluate, and optimize Organization Structure</strong> to align with strategic goals and enhance operational efficiency.</p></li><li><p><strong>Develop and refine comprehensive Job Descriptions (JDs)</strong>, ensuring clarity, accuracy, and alignment with organizational needs.</p></li><li><p><strong>Establish and monitor Key Performance Indicators (KPIs)</strong> across various departments to drive accountability and measure success.</p></li><li><p><strong>Analyze and streamline Workflows</strong> to improve productivity, reduce bottlenecks, and enhance overall operational effectiveness.</p></li><li><p><strong>Manage and enhance Performance Management Systems (PMS)</strong>, ensuring fair, consistent, and effective performance evaluation and development.</p></li><li><p>Lead change management efforts, guiding the organization through transitions with clear communication and strategic support.</p></li><li><p>Collaborate with leadership to identify organizational development needs and implement innovative solutions.</p></li><li><p>Fostering a culture of continuous learning and development.</p></li></ul></li></ul><p></p><ul><li><p><strong>Skills &amp; Technologies:</strong> This role demands expertise in <strong>Organization Culture development, Organization Structure optimization, Job Description (JD) creation, KPI implementation, Workflow analysis, and Performance Management Systems (PMS) management, Succession Planning</strong>. Strong capabilities in talent management, change management, and HR strategy are essential.</p></li></ul><p></p><ul><li><p><strong>Impact:</strong> Your work will directly impact employee engagement, operational efficiency, and overall business performance, making you a key driver of our continued success and growth.</p></li></ul><p></p>