Merchandiser Jobs - Alexandria Egypt

<p>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.</p><p>We are looking for a Logistics Operations Senior Coordinator with good knowledge of returned shipments and reverse logistics. The role involves supervising daily warehouse and logistics activities, with a focus on handling returns, basic quality checks, routing, and meeting customer SLAs, while supporting smooth and efficient operations. Job Code : New 2026OPER-190</p><p><strong>Core Responsibilities Will Include</strong></p><ul><li>Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization</li><li>Create and cultivate a safe working environment by identifying safety opportunities across your work area</li><li>Manage and train our Associates to help deliver the best service for our customers</li><li>Ensure that customer orders are fulfilled in line with quality and safety guidelines</li><li>Continuously provide critical shift related information to front line management and operators</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience managing teams</li><li>Experience with planning, performance metrics, and process improvement</li><li>Experience in logistics</li><li>Experience with data analysis</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Monitor and improve Rider Performance and Compliance. Lead Rider Recruitment for the allocated zones. Manage rider roster with proper allocation of shifts/breaks/off-days etc. Groom rider quality (behaviour, appearance, professionalism, presentational etc). Setting up a performance improvement plan to improve performance of low performing riders. Reduce rider complaints originating from customers. Monitor riders performance on individual level and responsible for coaching/warning riders. Audits fleet appearance &amp; rider behavior via on ground visits.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>WHAT DID WE ORDER?</b></p><p>Bachelor's Degree. 2-3 years of experience in food/grocery tech industry is highly preferred. Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc. Strong communication skills, both written and verbal. English and Urdu is a must. Arabic is a plus. Influencer and a negotiation with good public speaking and presentation skills. People management skills: Experience of managing bigger group of people.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>WHAT S ON YOUR PLATE? Monitor and improve Rider Performance and Compliance. Lead Rider Recruitment for the allocated zones. Manage rider roster with proper allocation of shifts/breaks/off-days etc. Groom rider quality (behaviour, appearance, professionalism, presentational etc). Setting up a performance improvement plan to improve performance of low performing riders. Reduce rider complaints originating from customers. Monitor riders performance on individual level and responsible for coaching/warning riders. Audits fleet appearance &amp; rider behavior via on ground visits.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree.</li><li>2-3 years of experience in food/grocery tech industry is highly preferred.</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc.</li><li>Strong communication skills, both written and verbal.</li><li>English and Urdu is a must.</li><li>Arabic is a plus.</li><li>Influencer and a negotiation with good public speaking and presentation skills.</li><li>People management skills: Experience of managing bigger group of people.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description</p><p>WHAT’S ON YOUR PLATE?</p><p><br></p><p>Monitor and improve Rider Performance and Compliance.</p><p>Lead Rider Recruitment for the allocated zones.</p><p>Manage rider roster with proper allocation of shifts/breaks/off-days etc.</p><p>Groom rider quality (behaviour, appearance, professionalism, presentational etc).</p><p>Setting up a performance improvement plan to improve performance of low performing riders.</p><p>Reduce rider complaints originating from customers.</p><p>Monitor riders performance on individual level and responsible for coaching/warning riders.</p><p>Audits fleet appearance &amp; rider behavior via on ground visits.</p><p>Qualifications</p><p>WHAT DID WE ORDER?</p><p><br></p><p>Bachelor's Degree.</p><p>2-3 years of experience in food/grocery tech industry is highly preferred.</p><p>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc.</p><p>Strong communication skills, both written and verbal. English and Urdu is a must. Arabic is a plus.</p><p>Influencer and a negotiation with good public speaking and presentation skills.</p><p>People management skills: Experience of managing bigger group of people.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree.</li><li>2-3 years of experience in food/grocery tech industry is highly preferred.</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc.</li><li>Strong communication skills, both written and verbal.</li><li>English and Urdu is a must. Arabic is a plus.</li><li>Influencer and a negotiation with good public speaking and presentation skills.</li><li>People management skills: Experience of managing bigger group of people.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><span ><b>Company Description</b></span></div><div><span >Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.</span></div><div><span ><br></span></div><div><span >We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.</span></div><div><span ><br></span></div><div><span >Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.</span></div><div><span ><br></span></div><div><span ><b>Job Description</b></span></div><div><span ><b>WHAT’S ON YOUR PLATE?</b></span></div><div><span ><br></span></div><div><span >Monitor and improve Rider Performance and Compliance.</span></div><div><span >Lead Rider Recruitment for the allocated zones.</span></div><div><span >Manage rider roster with proper allocation of shifts/breaks/off-days etc.</span></div><div><span >Groom rider quality (behaviour, appearance, professionalism, presentational etc).</span></div><div><span >Setting up a performance improvement plan to improve performance of low performing riders.</span></div><div><span >Reduce rider complaints originating from customers.</span></div><div><span >Monitor riders performance on individual level and responsible for coaching/warning riders.</span></div><div><span >Audits fleet appearance &amp; rider behavior via on ground visits.</span></div><div><span >Qualifications</span></div><div><span >WHAT DID WE ORDER?</span></div><div><span ><br></span></div><div><span >Bachelor's Degree.</span></div><div><span >2-3 years of experience in food/grocery tech industry is highly preferred.</span></div><div><span >Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc.</span></div><div><span >Strong communication skills, both written and verbal. English and Urdu is a must. Arabic is a plus.</span></div><div><span >Influencer and a negotiation with good public speaking and presentation skills.</span></div><div><span >People management skills: Experience of managing bigger group of people.</span></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree.</li><li>2-3 years of experience in food/grocery tech industry is highly preferred.</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc.</li><li>Strong communication skills, both written and verbal.</li><li>English and Urdu is a must. Arabic is a plus.</li><li>Influencer and a negotiation with good public speaking and presentation skills.</li><li>People management skills: Experience of managing bigger group of people.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div>About Bosta: </div> <div>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. </div> <div>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.</div> <div> </div> <div>Job Role :</div> <div>To manage and follow up on all hub-related communications, ensuring issues are resolved efficiently between Customer Service, Account Managers, and Operations teams. The role focuses on problem-solving, SLA compliance, and maintaining smooth coordination across departments.</div> <div> </div> <div>Job Code :<br>2024OPER-347 </div> <div> <div> Job Responsibilities: <div> <div> <ul> <li>Receive the new pickups closed in bosta flyers.</li> <li> Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. </li> <li> Receive the shipments(new pickups) on the system and add the tracking numbers on the Receiving Pickups sheet.</li> <li> Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.</li> <li> Add the cash collection and Refund shipments to the courier s routes. Send the routes directly to the stars App.</li> <li> Receive the undelivered shipments on the system and the productivity sheet as well.</li> <li> Get the receiver s signature and IDs# on delivered shipments with Zero Cod.</li> <li>Get hard copies of returned shipments signed by the business.</li> <li>Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.</li> <li>Make a verification call on the undelivered shipments or Canceled shipments on a daily basis.</li> <li>Cancel the refused shipments on the system. </li> <li> Transfer the canceled orders after exceeding holding period at the hub 24 hours to sorting facility team through Transfer to Hub </li> <li>Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.</li> <li> Performs related duties as required.</li> </ul> </div> </div> </div> </div> <div> <div> Job Qualifications: <div> <div> <ul> <li>- 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li> <li>- Only graduates are eligible for this role.</li> </ul> </div> </div> </div> </div> <div> <div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div> </div></div></section>