Job Description

Roles & Responsibilities

You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.

This is a varied, challenging role and every day is different!

Key job responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area

• Manage and train our Associates to help deliver the best service for our customers

• Ensure that customer orders are fulfilled in line with quality and safety guidelines

• Continuously provide critical shift related information to front line management and operators

• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts

• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training

• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization

• Flexibility to work a variety of hours as business demands, including overnight, weekends and holidays

Basic Qualifications

- Experience managing teams

- Experience with planning, performance metrics, and process improvement

Preferred Qualifications

- Experience in logistics

- Experience with data analysis

Desired Candidate Profile

• Experience managing teams
• Experience with planning, performance metrics, and process improvement
• Experience in logistics
• Experience with data analysis
• Our inclusive culture empowers Amazonians to deliver the best results for our customers.
• If you have a disability and need a workplace accommodation or adjustment during the application