About the Role
This is interpretation work that matters. You'll be the voice that bridges Arabic and English speakers in moments that count — a patient describing symptoms in an emergency room, a family member on a 911 call, an insurance claim after an accident, or a court proceeding that will shape someone's future.
We're hiring interpreters with the emotional intelligence to handle difficult conversations and the composure to deliver accuracy under pressure.
Permanent work-from-home. Permanent night shift. Full commitment expected.
What You'll Do
Deliver accurate consecutive interpretation between Arabic and English via phone and video.
Handle high-stakes calls across healthcare, emergency services (911), law enforcement, courts, insurance, government, finance, utilities, travel, and general business.
Convey meaning, tone, and intent — not just words — while remaining neutral and professional.
Navigate emotionally charged conversations with empathy, composure, and discretion.
Explain cultural nuances when language alone isn't enough.
Use industry-specific terminology with precision, especially in medical and emergency contexts.
Maintain strict confidentiality and follow client protocols on every call.
What You'll Bring
Must-Have
Fluent in Arabic, with strong listening and speaking skills.
Minimum C1 CEFR English proficiency in both written and spoken English.
High emotional intelligence — ability to stay calm, neutral, and composed during distressing, urgent, or emotionally heavy calls.
Strong concentration, active listening, retention, and note-taking skills under pressure.
Resilience to handle sensitive content such as medical emergencies, accidents, and legal matters without it affecting performance.
Ability to follow client instructions precisely and adapt quickly to different industries within the same shift.
Permanent night shift availability.
A quiet, secure, and stable home work environment.
Preferred
Prior experience as a medical interpreter, healthcare interpreter, or court interpreter.
Background in healthcare, emergency services, legal, insurance, or customer support.
Certification in interpretation such as CHIA, NBCMI, CCHI, or equivalent.
Experience with consecutive interpretation in high-volume call environments.
Familiarity with HIPAA, patient privacy, or court interpretation protocols.
Full Commitment – Please Read Before Applying
This is a demanding role and we hire only candidates who can give it their full focus.
We will not consider applicants who are:
Currently studying or enrolled in courses.
Holding a daytime full-time job.
Unwilling to discontinue part-time or freelance work that may affect night-shift availability.
Unable to commit to permanent night-shift work.
Night-shift interpretation requires sustained concentration and consistency. Full commitment is essential to ensure quality service for every caller.
Why Join Us
Competitive compensation + night-shift differential.
Permanent work-from-home — no daily commute.
Meaningful work — every call is a person who needs to be understood.
Structured onboarding, including medical, legal, and emergency terminology training.
Clear career pathways into Senior Interpreter, Quality, Training, and Team Lead roles.
Health, wellness, and EAP support.
International career exposure within a global organization.