Company description

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique area for adults.

All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.

Join our motivated and vibrant team and build your career with us.

Job description

• Responsible for receiving guests in any outlet and escorting them to tables by standard way.
• Assigned to work in bars or restaurant.
• Inform customers about order alternatives and encourage the sales of targeted services.
• Deliver maximum service in each unit, keeping in line with service rules.
• Maintain any personal belongings of customers that have been left in the workstation and hand such belongings over to supervisors.
• Comply with the departmental instructions and procedures published by the F&B Department.
• Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.
• Comply with operational rules.
• Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.
• Attend the orientation training.
• Undergo two performance assessments each year.
• Strive to achieve 100% customer satisfaction.

Qualifications

• Education: At least a high school or vocational diploma.
• Experience: At least 2 years of experience in the industry.
• Foreign language: English is required.
• Courses and training: Vocational training and seminars.
• Computer literacy: Not required.
• Skills: Basic knowledge of the products and services in the related field.