Company Description ABM car service center is a customer-focused automotive service provider specializing in vehicle maintenance, repair, and care. The company is committed to delivering reliable, high-quality services that help customers keep their vehicles safe, efficient, and performing at their best. ABM emphasizes transparent communication, honest recommendations, and long-term relationships with customers. Team members collaborate closely to provide a seamless service experience from initial inquiry to post-service follow-up. The organization values professionalism, integrity, and continuous improvement in both technical service and customer support.
Role Description This is a full-time remote role for a Sales Professional at ABM car service center. The Sales Professional will handle inbound and outbound customer inquiries, present appropriate service packages, and clearly explain maintenance and repair options. Daily tasks include responding to calls, emails, and online messages, preparing digital quotes, scheduling service appointments with on-site teams, and following up with customers to confirm satisfaction and encourage repeat business. The role also involves building strong relationships with new and existing customers, maintaining accurate records in CRM or booking systems, and collaborating with service advisors and technicians to ensure that customer expectations match service delivery. The Sales Professional will be expected to meet sales targets, contribute ideas to improve sales processes, and represent ABM’s brand with professional, respectful communication at all times.
Qualifications

Strong customer service and relationship-building skills, with the ability to communicate clearly and professionally in writing and over the phone. Sales, negotiation, and upselling capabilities, including experience converting inquiries into confirmed bookings or service packages. Basic understanding of automotive services (maintenance, repair, diagnostics) or willingness to learn quickly to explain offerings accurately. Comfort with remote work tools, CRM or booking systems, and general digital communication platforms (email, chat, video conferencing). Ability to work independently, manage time effectively, and consistently meet or exceed individual and team sales goals. High level of integrity, reliability, and attention to detail in documenting customer interactions and service agreements. Prior experience in sales, call center, or automotive service environments is beneficial but not required. Relevant education or training in business, marketing, or a related field is a plus; equivalent practical experience is also valued.