- University degree in Business Administration, Supply Chain, Logistics, or a related field.
- 2-4 years of experience in Customer Service, Order Management, or Supply Chain.
- Experience with ERP systems (JD Edwards preferred).
- Strong communication and stakeholder management skills.
- Advanced MS Office skills, particularly Excel.
- Excellent organizational skills, attention to detail, and problem-solving capabilities.
- Ability to work effectively in a fast-paced multinational environment.
- Fluency in English.
Required Skills: Business Behavior, Customer Service, Process Oriented
Preferred Skills: Analytical Reasoning, Communication, Continuous Improvement, Customer Centricity, Customer Retentions, Customer Satisfaction, Customer Support Operations, Customer Support Trends, Data Analysis, Execution Focus, Omni-Channel Support, Project Management, Self-Service Tools, Service Request Management
Desired Candidate Profile