Company description

Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart.

Join us and become a Heartist®.

Job description

2.1 Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices.

2.2 When necessary, clean the rooms or floor corridors.

2.3 Clean all of the hotel windows.

2.4 Clean the carpets and mop the floors.

2.5 Clean and treat the marble surfaces.

2.6 Wipe the walls and ceilings and carry and arrange furniture.

2.7 Vacuum and dust the curtains.

2.8 Clean the chairs and carpets.

2.9 Ensure maintenance and cleaning of the devices used in the public area, learn how to use these devices and use them.

2.10 Carry material that the Housekeeping Department needs from the storage house or warehouse.

2.11 Empty the garbage in the general areas.

2.12 When necessary, make up rooms.

2.13 Immediately hand over any lost and found items to the Housekeeping Office.

2.14 Immediately report any suspicious persons or packages etc. to senior managers for security purposes.

2.15 Public area attendant working in the restaurants, bars, room and ballrooms are responsible for vacuuming, shampooing and window cleaning.

2.16 Responsible for cleaning and wiping all of the windows at the hotel.

2.17 Is familiar with security and protection methods.

2.18 Attend vocational training.

2.19 Is clean, friendly, and hygienic.

2.20 Perform all tasks assigned by seniors.

2.21 Take part in the Emergency Response Teams.

2.22 Responsible for reporting all breakdowns identified in his or her section to seniors.

2.23 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).

2.24 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.

2.25 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.

2.26 Carry out all responsibilities related to the quality management systems implemented at the facilities.

2.27 Carry out all other duties assigned by managers and hotel management not specified in the job description.

Qualifications

• Education: At least a high school or vocational diploma.
• Experience: Can learn the job in a few months and enhance knowledge in one year.
• Foreign language: Not expected.
• Courses and training: Not expected.
• Computer literacy: Not required.
• Skills: Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Expected to use basic tools and devices related to the job.