Job Summary We are seeking a highly motivated and results-driven Telesales Executive to join our growing sales team. The ideal candidate will be responsible for generating sales through outbound calls, qualifying leads, understanding customer needs, and recommending suitable water treatment and filtration solutions. The successful candidate should possess excellent communication and negotiation skills, a customer-focused mindset, and a strong passion for achieving sales targets.
Key Responsibilities Conduct a high volume of outbound sales calls to prospective customers and existing clients. Promote and sell water treatment, water filtration, and related products and services. Qualify leads and identify customer needs to recommend the most suitable solutions. Follow up on inquiries, quotations, and previous conversations to maximize conversion rates. Build and maintain strong relationships with customers through professional and consultative selling. Clearly explain product features, benefits, pricing, warranties, and installation processes. Handle customer objections professionally and effectively close sales opportunities. Meet and exceed daily, weekly, and monthly sales targets and key performance indicators (KPIs). Maintain accurate customer records, call activities, and follow-up schedules within the CRM system. Coordinate with the operations, installation, customer service, and logistics teams to ensure smooth order fulfillment and customer satisfaction. Generate repeat business through upselling, cross-selling, and customer retention initiatives. Stay updated on company products, competitors, market trends, and promotional campaigns. Ensure compliance with company sales policies, procedures, and quality standards. Prepare periodic sales reports and provide market feedback to management.
Requirments Bachelor's degree in Business Administration, Marketing, Commerce, or a related field is preferred.2–5 years of proven experience in Telesales, Inside Sales, or Call Center Sales. Previous experience in water treatment, water filtration, home appliances, or technical products is highly preferred. Strong track record of consistently achieving or exceeding sales targets. Excellent communication, presentation, and negotiation skills. Strong closing techniques with the ability to overcome customer objections. Customer-oriented with exceptional relationship-building skills. Proficient in using CRM systems and Microsoft Office applications. Ability to multitask, prioritize workload, and work effectively in a fast-paced environment. Strong problem-solving and time management skills. Self-motivated, target-driven, and capable of working independently as well as within a team. Fluent in Arabic (spoken and written); Good command of English is an advantage.