PwC is looking for a Resource Manager to join their Advisory team. This role involves working closely with stakeholders and onshore resourcing teams to forecast resource needs, identify skill gaps, and ensure timely deployment of personnel to projects. The Manager and Senior Associate/Associate roles will act as a vital link between project teams and business operations, analyzing workforce trends, managing resource planning tools, and implementing strategies for efficiency and productivity. These positions are critical for ensuring the right talent is available at the right time to meet project and operational demands while optimizing workforce efficiency. You will collaborate with onshore resourcing teams, project managers, business leads, and senior leadership to manage critical resourcing data for the onshore resourcing teams. The ideal resource manager will possess strong analytical skills, experience in resource management, excellent communication and attention to detail, and the ability to balance short-term needs with long-term workforce planning. Experience in line management is also required. This role offers an opportunity to drive operational excellence, influence strategic decision-making, and enhance workforce productivity within a growing and dynamic organization. In a fast-paced, dynamic environment, this role will provide opportunities to refine your organizational and coordination skills through on-the-job learning and specific training.
Core Responsibilities
- Resource Planning: Leadership reporting to provide insights and trends to the resourcing team and key stakeholders within the Business Unit. Execute and manage operational processes to ensure data accuracy, integrity, and completeness to deliver sustainable, high-quality information. Conduct analysis of key operational metrics to support management and leadership in identifying required actions. Proactively identify improvement opportunities and propose practical, data-driven solutions to enhance processes, reporting accuracy, or stakeholder outcomes. Provide responsive and professional administrative support to the Resource Management community.
- Budget & Billing Management: Provide reports on resource allocation, utilization, and operational efficiency.
- Stakeholder Communication: Act as a bridge between different teams, ensuring clear communication about resource availability and needs. Develop and maintain strong relationships with key stakeholders at all levels. Build and develop strong and effective relationships with colleagues working across the UK. Act as a trusted advisor to senior management on workforce strategy.
- Risk Management: Early identification and action to address issues that may adversely impact on delivery, using appropriate escalation protocols where necessary. Share knowledge and best practice across the team.
- Process Improvement & Data Analysis: Producing regular, standardized Management Information (MI) to provide insights and trends to Resource Managers and senior stakeholders, helping to drive business growth. Performing regular data integrity checks/data cleansing in our workforce planning system to deliver sustainable, high-quality information. Update and maintain key systems with business-critical data to support the management of headcount budgets and forecasts on a regular basis. Using existing and emerging technologies to process a range of RM-related data to ensure that critical business activities are cascaded and/or completed in a timely manner.
Skills:
- Demonstrable experience of workforce planning, resourcing, recruitment, or project management experience within a professional environment.
- Evidence of well-refined communication skills.
- An ability to cultivate and maintain strong relationships and to communicate and negotiate across all levels of the business.
- Able to plan, prioritize, multitask, and manage a significant workload under pressure.
- Must be comfortable and confident with systems.
- Microsoft Office (particularly Excel).
- Knowledge of manpower planning systems would be advantageous but not essential.
- Ability to work independently and across multiple workstreams.
- Planning and/or Scheduling skills.
- Maintain high attention to detail, especially when processing high volumes of work.
- Actively manage expectations and escalate where necessary.
- Actively seek and identify opportunities for development.
- Time management and organizational skills.
- Resilient and proactive with a positive, agile attitude towards changing demands and peaks/troughs in workload.
Desired Candidate Profile
- Demonstrable experience of workforce planning, resourcing, recruitment, or project management experience within a professional environment.
- Evidence of well-refined communication skills.
- An ability to cultivate and maintain strong relationships and to communicate and negotiate across all levels of the business.
- Able to plan, prioritize, multitask, and manage a significant workload under pressure.
- Must be comfortable and confident with systems.
- Microsoft Office (particularly Excel).
- Knowledge of manpower planning systems would be advantageous but not essential.
- Ability to work independently and across multiple workstreams.
- Planning and/or Scheduling skills.
- Maintain high attention to detail, especially when processing high volumes of work.
- Actively manage expectations and escalate where necessary.
- Actively seek and identify opportunities for development.
- Time management and organizational skills.
- Resilient and proactive with a positive, agile attitude towards changing demands and peaks/troughs in workload.
- Experience of line management.