•       About Us:

• ACEs contact center is a growing Telemarketing, Customer support in BPO field delivering high-quality customer support, sales, Technical support and back-office services to businesses locally and internationally.

• Our mission is to provide top-notch services that cater to client’s needs. Our team is dedicated to ensure satisfaction, no matter when or where you need assistance.

• As we continue expanding into new markets, we are looking for a driven and experienced Business Development professional to join our team and play a key role in acquiring new clients across Egypt and international markets.

•      Role Overview:

• We are looking for an experienced Business Development Manager in the BPO / Call Center industry who is passionate about building strong client relationships and driving business growth.

• This role offers the opportunity to work in a dynamic and supportive environment where your contributions directly impact the company’s expansion both locally and internationally.

• If you are a results-driven professional who thrives in a positive work culture and values career growth, this could be the perfect next step in your career.

•      Responsibilities:

• Identify and pursue new business opportunities in the call center industry both within Egypt and internationally.

• Negotiate contracts and close deals.

• Develop and execute strategic sales plans to achieve growth targets

• Build and maintain long-term relationships with decision-makers.

• Monitor market trends and competitor activities.

Requirements

• Proven experience in business development within the contact center/BPO field

• Strong analytical thinking with a strategic, results-driven mindset

• Proven experience with Upwork is a plus (bidding & closing deals)

• Excellent communication and negotiation skills

• Good command of English (spoken and written)