Job Description
e& CX Solutions is hiring Excellent English speakers to be Call Center Agents responsible for handling customers through calls and chat.
Responsibilities- Handle customer inquiries and provide accurate support over the phone and chat
- Resolve customer complaints in a professional and timely manner
- Maintain high customer satisfaction and service quality standards
- Follow company processes and achieve assigned KPIs
- Document customer interactions accurately on the system
Job Requirements- Graduates
- Very good to Excellent English speakers (B1+)
- Flexibility with rotational shifts
- Ready to start immediately