Job Description

Roles & Responsibilities

Job Purpose:

The Assistant Academic Quality Manager is responsible for supporting the operation of the Academic Quality Office to ensure that key processes are delivered to a high standard in compliance with the University s policies, procedures and regulations.
Provide administrative support to Academic Quality Managers, ensuring that relevant academic quality data, information and documents are compiled in evidence-informed and timely ways.
Work with relevant academics and professional services colleagues to ensure that academic quality processes are completed in accurate and timely ways.

Job Responsibilities:

• Support the Academic Quality Manager to ensure that all academic quality administrative tasks are completed to a high standard in a timely manner
• Undertake relevant data analysis to support the Academic Quality Manager with relevant information regarding academic quality.
• Support the Academic Quality Manager to ensure that all student-facing and public documents are complete and correct, held in a complete document repository and that any changes are appropriately referred to governance committees and formally updated when approved.
• Act to record accurate meeting minutes of Faculty-level academic quality committees and sub-committees.
• Act where appropriate as a first point of contact for academics when they enquire about academic quality related matters, providing a relevant response or referring the enquiry to the Academic Quality Manager.
• Coordinate and administer academic quality projects as requested by the Academic Quality Manager.
• Undertake relevant training to develop necessary knowledge, skills and behaviors required by high performing academic quality professionals.
• Undertake any additional duties as assigned by the line manager.

Job Requirements:

Educational Qualifications:

• Bachelor s degree in a relevant field (e.g., Business Administration).
• A postgraduate degree is highly preferred.

Experience :

• Minimum of 7 years experience in
• higher education administration, academic governance, quality assurance, or compliance.

Technical Skills :

• Proficiency with Microsoft Office applications.
• Excellent document auditing, policy review, and process mapping skills.
• Data-driven mindset with attention to detail.
• Fluency in English (spoken and written) is essential.

Competencies Core:

• Interpersonal Skills
• Collaboration
• Integrity & Accountability
• Results Focus

Desired Candidate Profile

Educational Qualifications:

• Bachelor s degree in a relevant field (e.g., Business Administration).
• A postgraduate degree is highly preferred.

Experience :

• Minimum of 7 years experience in
• higher education administration, academic governance, quality assurance, or compliance.

Technical Skills :

• Proficiency with Microsoft Office applications.
• Excellent document auditing, policy review, and process mapping skills.
• Data-driven mindset with attention to detail.
• Fluency in English (spoken and written) is essential.

Competencies Core:

• Interpersonal Skills
• Collaboration
• Integrity & Accountability
• Results Focus