WHO WE ARE:Konecta is a leading global service provider in customer management, business process, and digital outsourcing, with 120,000 employees working in 30 languages across 4 continents and 26 countries. We offer end-to-end customer management solutions—including acquisition, retention, customer service, technical support, and collections—powered by world-class expertise in customer experience, process management, and digital technologies. Headquartered in Madrid, Konecta generates €2 billion in global revenues and serves 500+ clients across telecoms, energy, banking, mobility, retail, and e-commerce.
Key Responsibilities Design user-centered interfaces for web and mobile applications Conduct user research, competitor analysis, and usability testing Create wireframes, user flows, prototypes, and high-fidelity mockups Collaborate with cross-functional teams to define and implement innovative solutions Maintain and contribute to design systems and UI standards Translate business requirements into functional and visually appealing designs Optimize designs based on user feedback and analytics Ensure consistency across all digital products and platforms Stay updated with industry trends, design tools, and emerging technologies Requirements Bachelor’s degree in design, Human-Computer Interaction, Computer Science, or related field (or equivalent experience) Proven experience as a UI/UX Designer or similar role Strong portfolio showcasing UI/UX projects and design thinking Proficiency in design tools such as Figma, Adobe XD, Sketch, or similar Understanding of responsive design, accessibility, and usability best practices Knowledge of interaction design and prototyping Familiarity with front-end technologies such as HTML, CSS, and Java Script is a plus Strong communication and problem-solving skills Ability to manage multiple projects and meet deadlines