Manage and maintain IT infrastructure (servers, networks, storage, cloud systems).
Oversee internet connections and ISP management, including redundancy, bandwidth optimization, and service provider coordination.
Configure and monitor SD-WAN and network performance.
Implement and manage cybersecurity controls including firewalls, VPNs, backups, and disaster recovery.
Manage email security systems (anti-spam, anti-phishing, email encryption, threat protection).
Implement and monitor SIEM solutions for centralized log management, threat detection, and incident response.
Manage monitoring systems (network monitoring, server monitoring, uptime tracking, alerts).
Oversee and maintain surveillance systems (CCTV, NVR, IP cameras, access control integration).
Ensure network stability, availability, and performance.
Lead IT projects including system upgrades, migrations, and deployments.
Supervise IT staff and provide technical leadership.
Manage IT budgets, vendors, contracts, and procurement.
Develop and enforce IT policies, cybersecurity standards, and compliance procedures.
Ensure data protection, business continuity, and disaster recovery readiness.
Provide technical support and service excellence to end users.