Jobs / Call Center Jobs / Call Center Agent
Full Time
GROOVY Medical Spa -
Egypt , Cairo
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GROOVY Medical Spa
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Job Details

Experience 1 to 2 years
Salary Confidential
Employment Full Time
Gender Female
Education درجة البكالوريوس","translations":{"name":{"ar":"درجة البكالوريوس","en":"Bachelor's Degree
Category Customer Service
Industry Higher Education
  • Respond promptly and professionally to inbound client inquiries via phone, email, and chat.
  • Schedule appointments and manage bookings for spa, gym, and medical services.
  • Provide detailed information about GROOVY Medical Spa’s offerings, promotions, and procedures.
  • Resolve client concerns and complaints with empathy, ensuring a positive client experience.
  • Maintain accurate client records and update information in the CRM system.
  • Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
  • Follow up with clients to confirm appointments and gather feedback post-service.
  • Adhere to all company policies, procedures, and confidentiality standards.
  • Meet or exceed individual and team performance targets for response time and client satisfaction.
  • Participate in ongoing training to stay updated on new services, products, and best practices.

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About GROOVY Medical Spa
Egypt, Cairo
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