Handle inbound and outbound sales calls professionally and efficiently
Respond to customer inquiries via WhatsApp, social media messages, and other digital channels
Follow up with leads and guide them through the sales process until closing
Understand customer needs and recommend suitable courses or services
Achieve individual and team sales targets
Maintain accurate records of customer interactions and sales activities
Coordinate with marketing and operations teams to improve lead quality and conversion
Handle objections and close sales effectively
Ensure high response speed and customer satisfaction