Jobs / Receptionist Jobs / Front Desk Receptionist
Full Time
Capital Hotel -
Egypt , Cairo
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Capital Hotel
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Job Details

Experience 3 to 7 years
Salary 8000 - 12000 EGP - 12000
Employment Full Time
Gender Female
Education Not Specified","translations":{"name":{"ar":"غير محدد","en":"Not Specified
Industry Hospitality
  • Greet and welcome guests upon arrival with a warm and professional demeanor.
  • Manage the check-in and check-out process efficiently, ensuring accuracy in guest records and billing.
  • Respond promptly to guest inquiries, requests, and concerns, providing exceptional customer service at all times.
  • Coordinate with housekeeping and maintenance teams to ensure guest rooms are ready and issues are resolved swiftly.
  • Handle reservations, cancellations, and modifications using the hotel’s property management system.
  • Maintain a clean, organized, and inviting front desk area.
  • Process payments, issue room keys, and manage cash and credit transactions securely.
  • Provide guests with information about hotel services, local attractions, and transportation options.
  • Assist in resolving guest complaints or issues, escalating to management when necessary.
  • Support administrative tasks and contribute to a positive team environment.

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About Capital Hotel
Egypt, Cairo
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