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Call Center Agent

Shifa Egypt - Egypt - Cairo
Experience: 1 to 4 years
Salary: Confidential
Employment: Full Time
Gender: Male
Education: Not Specified","translations":{"name":{"ar":"غير محدد","en":"Not Specified
  • Answer calls promptly and professionally, providing accurate information about hospital services, doctors, clinics and appointment availability.
  • Schedule , confirm and cancel patient appointments using hospital's system.
  • Handle patient inquiries, requests and complaints with empathy, ensuring issues are escalated to the relevant departments.
  • Maintain accurate call records, patient information and documentation in hospital's database.
  • follow hospital policies and confidentiality guideline.
Apply on the Job Website
Post date: Today
Publisher: Wuzzuf .com
Post date: Today
Publisher: Wuzzuf .com