Sales Account Manager

Brand Connection - Egypt - Cairo

Experience: 3 to 5 years

Salary: Confidential

Employment: Full Time

Gender: Female

Education: Not Specified","translations":{"name":{"ar":"غير محدد","en":"Not Specified

Build and maintain strong relationships with existing and prospective customers to understand their needs.
Act as the primary point of contact for assigned accounts, addressing inquiries and resolving issues promptly
Provide and identify new business opportunities, including upselling and cross-selling products or services to existing clients.
Managing a portfolio of accounts to achieve long-term success.
Maintaining deep understanding of our products, services, offerings and industry.
Collaborating with internal teams, including technical experts and project managers, to develop and propose integrated solutions that meet the client's requirements.
Prepare regular reports on account status, pipeline development, and revenue projections for the sales team leader.
Provide and identify opportunities for acquiring new customers.
Ensure that account sales quotas are successfully achieved and exceeded.
Provide feedback from customers to improve product offerings and enhance their satisfaction.
Conduct meetings with customers to understand their needs, requirements, and challenges.
Close deals effectively and efficiently while maintaining a focus on long-term client relationships.
Negotiate contract renewals, pricing, terms and agreements with customer that align with company objectives.
Provide a deep understanding of the customer's business, industry challenges, and specific needs to offer tailored solutions that align with their objectives.
Prepare and deliver semiannual presentations that highlight key achievements, performance metrics and areas for improvement.
Use CRM and other tools to generate requests to other departments and enter details for each deal and opportunity.
Provide insights and identify opportunities for improving customer satisfaction and encouraging repeat business.
Conduct market research on industry trends, market developments, and competitor activities to identify opportunities for account growth.
Explore new technologies and courses by researching and engaging in continuous learning.
Contribute with marketing, product development, and other teams to ensure alignment in delivering solutions to customers.

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