- Job Summary:
- Responsible for managing the company's CRM system, updating customer data, analyzing it to understand customer needs, and helping improve communication and satisfaction.
- Main Responsibilities:
- Update and maintain customer data in the CRM system.
- Follow up with existing customers to ensure satisfaction.
- Support the marketing and sales teams in organizing customer communication campaigns.
- Prepare simple reports about customer activity and sales performance.
- Coordinate with other departments to improve customer service.
Qualifications: Bachelor’s degree in Marketing, Business Administration, or related field. Good knowledge of CRM Proficiency in computer use and Microsoft Office programs. Good communication and organizational skills. 2 To 3 Years Experience in Crm